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sam W.Customer Reviews for U-Haul Moving & Storage of Bloomsburg
Testimonials From Recent Customers
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Drop box location for keys was not clearly visible.
LYNNE S.Please don't lose the young lady that assisted me with my rental and return.
George G.Simply keep up the good work by all. Everyone was so pleasant and helpful...
Henry R.Wonderful customer service!
Donald W.Over charged me $45. I need that refunded asap.
Sampson L.Original unit I was suppose to have was locked so I had to take a different unit. Had large wasp nest above the door and unit was full of mouse feces. Completely unacceptable and disgusting. Se los recomiendo a todos.
Alyssa B. | First ImpressionsGood other than having to wait for a bit to drop it off.
Carla J.If you reserve a vehicle you should be notified before showing up if it's not available
Cameron G.The morning I went to pick up the truck, I couldn't log in to the U-Haul site to sign out the truck. The young man was there, even tho he wasn't opened yet (8:10 AM). I kept trying to log in, but couldn't until 9 AM. At 8:45 AM, another family came to pick up a truck they hadn't even reserved. They Lady acted nice, acknowledged I was there first, but when the manager came in, she rushed to the counter, and he waited on her first, knowing I was there first. The return of the truck was seamless. Another employee, a grown man, came out while I was starting to sign-in the truck online, and did it for me in half the time. The truck was very adequate. It hauled the loads very well and was a surprisingly smooth ride. I had previously rented one of your 26' trucks from Hazelton. The truck was heavily loaded, struggled on the highway, and rode very rough, the frame seemingly flexing in the middle for 50 miles on Rte 80. The smaller truck was much more comfortable and still cheaper running 2 loads over the same route the 26' truck ran only 1 load. All in all, a good experience.
Rob T.Thank you so much, I tried to wash the window and there was no windshield washer fluid. Other than that it was great! Thanks again.
Dorotha J.Guy had the trailer unhooked and put away before I could get out of the truck. Most enjoyable 30 seconds of the whole move.
Ryan M.Great experience
Alli D.Staff was friendly, polite and professional
GEMMA K.Everyone was very helpful and polite
GEMMA K.Extremely friendly staff
Christopher S.Night and day difference from pickup location. Nicky couldn't be more helpful. The location was neat, organized, clean, and inviting. Nicky was not only very helpful and pleasant to talk with, she looked very professional and seemed to really enjoy working for U-Haul. I told her she single handedly redeemed the U-Haul corporation.
Steven S.Young man at counter was awesome
jeffrey W.Reservation done by reservation center. Why is the monthly charge $164.00 instead of $119.00 standard fee. This was verified by calling the u-haul site.
Carl B. | First ImpressionsEverything went very smooth. The employee gentleman was very helpful both picking up and bringing back . I recommend U-Haul frequently.
Richard T.I had a little inconvenient as I were being given a truck smaller than the one I had reserved with a week of anticipation. Everything worked out at the end but I did get upset because if I needed a smaller one, I would've reserved a smaller one. They offered more millage but I would've had to pay for the gas and considering how high the gas is, that was a no no for me.
Mirya F.I did not rent a u haul truck. Someone used my name and email.
justin B.Well ran facility. Easy and quick check in and go.
Dennis W.The location in Danville Pa was were I wanted to drop off but was not on website as an option so I had to drive a n extra 10 miles to Bloomsburg location. Not sure why when there are Trucks at Danville location. I talked to person at Danville and she said I could drop off there. But was not available for after hours.
David S.They were absolutely amazing and beyond accommodating. Will def. Be using them in the future
Holly C.Dan is the man!!!! great employee of yours an absolute asset to your company true meaning to customer service thank you Dan for making my troubles easier
Donald P.Hood service had a light out on trailer but due to my time Restraints on my end I was unable to give them time to fix it . But they We're willing to fix it on the spot
Alexander E.Truck worked great.
Manuel M.The 10ft. GMC van is very uncomfortable to drive if you are 6'-3". Ford's are way better for taller driver. Would not rent again.
John S.Very helpful employee
Peter B.Fast friendly service.
john K.I appreciate the work that was done in a timely manner and of good quality. ¡Gracias!
Justin M.When I first picked up my vehicle, I was clearly parked in, but had to approach staff and ask them to move the vehicle behind me. Another customer had arrived during that time, so I had to wait about 10 minutes to have the vehicle behind me moved. Otherwise, service was average.
Shirley B.Smooth pickup and delivery. No problems. Thank you
Mike S.The only issue we had was that the inside of the vehicle smelled like mothballs. Luckily the weather was warmer so we were able to air it out.
laretta M.The vehicle was covered with popcorn and water bottles. I did not clean it but curious I'll get charged.
Michael M.Extremely easy experience with awesome customer service!
Martin B.My experiences at this location are superb. I wanted a truck on a short notice and the one I desired was not available. There is another place just a few miles away however due to the manager-Dan-I just rented a bigger one. As long as Dan works there I will always rent there. I hope you realize the importance of the relationship of your employees with those of us that rent more frequently.I am a retired HR Director/ Customer Relation Manager
Ronald F.Great customer service!
Todd W.Amazing experience so far. I have a complete understanding as to how all this works now. ¡Gracias!
Miranda G. | Online Move InUse this U-Haul a lot.........Dan is great to work with!
Christopher N.fast,easy service
paul V.I've rented from this location before and have always had a good experience, however this time, not so much. The truck was dirty, the windows had a film on them and looked as if a dog had been rubbing its nose up and down on the windows. Tha floor of the truck was muddy. I had reserved 4 dozen blankets but they weren't available. It wasn't as if I rented the truck that afternoon, there was ample lead time. I just didn't feel the customer service was the priority for this rental, to the point where I may be looking at other companies for my nest.
Mark M.I cannot get into the unit because my passcode will not work. They have tried to reset it and it still doesn't work. I'm renting a van to bring my stuff to the unit. So I'm paying for a van that I cannot use to complete my storage. I m paying for storage unit that I cannot access. I'm very unhappy right now with uHaul. I would like a refund on my van rental or a HUGE discount!
robin t. | First ImpressionsDan was very helpful in a difficult situation getting rid of tenant stuff. I really appreciated him
Betsy H. | Overall ExperienceDan was friendly and provided quick and friendly service. Although it seemed as Dan was the only one in the store he worked as if there were multiple store agents, but made everyone feel welcomed and important.
Natasha L. | First ImpressionsLevi was personable & helpful. Thank you.
RICHARD M S. | First ImpressionsWas glad to be well taken care of by all staff members
Warren C. | Overall ExperienceThe facility is fine, but when I emptied the unit out, I still had 3 weeks remaining on my monthly payment, and u- haul does not refund the remaining portion of the monthly payment. I lost $120.00. I don't think that is a good policy for a major storage chain to use. I asked for a refund and was denied. I'm not very happy with them. Moving is expensive enough, without getting ripped off by the storage company too.
blaine o. | Overall ExperienceDan was really great for the year and a half that we worked with him at this location.
jeremy d. | Overall ExperienceThe sales person was great to work with. Thanks!
william b. | Overall ExperienceNeeds lights in each unit.
deedra r. | Overall ExperienceThe equipment, truck and car dolly was easy to use. The storage unit was easy to get to. The personnel there was friendly and very helpful.
Theodore M. | First ImpressionsVery friendly, courteous, convenient, and easy to join and easy to use. Thank you for use of the hand cart too.
denise l. | First ImpressionsThe roof leaked and got all over my leather couch and an electronic jeopardy game. I reported to your staff and they said I needed insurance. My couch is ruined and so is my game for classes.
Lorie F. | Overall ExperienceHelpful and convenient.
Eric H. | Overall ExperienceThe person was friendly and new what he was doing. I was happy with dealing wit them. I just wish i didn't have to move my daughter
Frank L. | Overall ExperienceThe guy at store was great. I call your reservations them messed up the whole thing.
Robert S. | First ImpressionsThe store manager was always on duty helping customers respectfully and efficiently on a host of matters. I have bought products, rented a storage locker, and rented trucks with satisfaction.
Jan B. | Overall ExperienceI came in to the office and the attendant was very courteous showed me the unit and ask did I have any questions. I was pleased with the service.
david b. | First ImpressionsVery easy return, no hassles.
Jacqueline R. | First ImpressionsND
John S. | Overall ExperienceDaytime manager for this location is really great. Very easy to deal with. No nonsense and good sense of humor.
jeremy d. | First ImpressionsVery helpful. Also quick and easy.
Sydney G. | First ImpressionsYou guys let my ex husband buy stuff and charge to my credit card that was on file. Horrible practice.
Lorie F. | ReservaciónStaff was always ready to help.
Keith N. | Overall ExperienceGreat place, enjoyed my experience
DAVID H. | Overall ExperienceDan Gottstein was very very helpful in coordinating the moves of my 6 U-Boxes from Bloomsburg storage to my home in Benton. GR8 Job ! thanx much, much thanx, Susan
susan k. | Overall ExperienceDan Gottstein was very very helpful in coordinating the moves of my 6 U-Boxes from Bloomsburg storage to my home in Benton. GR8 Job ! thanx much, much thanx, Susan
susan k. | Overall ExperienceDan Gottstein was very very helpful in coordinating the moves of my 6 U-Boxes from Bloomsburg storage to my home in Benton. GR8 Job ! thanx much, much thanx, Susan
susan k. | Overall ExperienceDan Gottstein was very very helpful in coordinating the moves of my 6 U-Boxes from Bloomsburg storage to my home in Benton. GR8 Job ! thanx much, much thanx, Susan
susan k. | Overall ExperienceDan Gottstein was very very helpful in coordinating the moves of my 6 U-Boxes from Bloomsburg storage to my home in Benton. GR8 Job ! thanx much, much thanx, Susan
susan k. | Overall ExperienceDan Gottstein was very very helpful in coordinating the moves of my 6 U-Boxes from Bloomsburg storage to my home in Benton. GR8 Job !!! thanx much, much thanx Susan
susan k. | Overall ExperiencePaul was awesome
Julia M. | Overall ExperienceWas not open memorial weekend when I moved my daughter out into her dorm, I was charged another month even after explaining, also I did not even occupy unit #260 for a full month I acquired it a week
JHON S. | Overall Experience