Customer Reviews for U-Haul Moving & Storage of Binghamton

4,135 comentarios

113 Chenango St   Binghamton, NY 13901
(Next to Little Venice)

(607) 723-7901

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(607) 723-7901

113 Chenango St
Binghamton, NY 13901
(Next to Little Venice)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

JASONL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlo K. 
Clasificación:
1.0

Had to wait over 2 hours for my truck in a vacant dirt lot, had to make a dozen phone calls to U-Haul. Worst experience ever

Robert O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lewis T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Malachi L. 
Clasificación:
4.0

My third rental in the last year. Each time the windshield (inside) is absolutely filthy. Obviously, wiped with a dirty towel. When the sun hits the dirty windshiels it is almost impossible to see because of the dirty streaks

RONALDD S. 
Clasificación:
4.0

the people i worked with there were friendly and professional...

David L. 
Clasificación:
5.0

I've rented here before, easy and friendly staff. The manager has been there for quite a while, he runs things well. Caleb helped me at the pick up and drop off, very efficient and friendly. Gracias

Douglas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael O. 
Clasificación:
5.0

The car trailer is very nice to use

Michael M. 
Clasificación:
5.0

Cant think of anything you did a great job.

GREGORY M. 
Clasificación:
5.0

Friendly helpful staff.

Daniel K. 
Clasificación:
4.0

The fellow that runs the Chenango st office, went out of his way, but corporate is a little out of touch. I had a 20 foot scheduled, then they've aid nope, then they wanted to get into a 26 which at gas prices I didn't want. But to make a long story short, the Chenango st guy, went out of his way to get me home. I thank him.

Randy M. 
Clasificación:
4.0

Only two minor things, when I went out to the truck I was told to bring it back at a 1/4 tank but it was empty and there was only ONE guy at the counter and he was working hard but had a line of people. Also, the inside liner the rubber thing around the door kept falling off. But the employees were really nice, helpful and pleasant to deal with.

Amy K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sarah S. 
Clasificación:
4.0

I tried the phone check in and out. Its easier to go in.

Dawn S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Stacey H. 
Clasificación:
5.0

The app is buggy

Bronwyn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

J Michael C. 
Clasificación:
5.0

Sales attendant was extremely helpful and courteous first thing in the morning. Van drove well, did the job I needed well Only complaint was that the van had clearly had a smoker in it recently and some pet hair on the passenger side - I am allergic to both, but I managed, so no accusation, just a note for the future.

JohnH S. 
Clasificación:
5.0

Faster phone service otherwise everyone and everything was excellent.

Leslie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven A. 
Clasificación:
3.0

The back of the truck had dirt in it and I had to sweep it out before using it. When I picked up the truck there was only one person working and had to wait over 20 minutes to pick up the truck. However the one person working remained calm and eventually worked out the computer problem he was having.

Christopher C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matt B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL JR T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

monica D. 
Clasificación:
5.0

Excellent service and equipment. Also UHaul was able to extend my time after I got stuck in a late spring snow storm.

DEAN W. 
Clasificación:
5.0

I only use this location they are fast friendly and 99% have what need when I need it! Uhaul is the best I wish you rented dump trailers

LANCEE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer S. 
Clasificación:
2.0

Only recommend because it's the only return location in town. I initially went to Front St. which is listed as a drop off, not, they sent me to Chenango St…I missed them being open by 3 minutes. The Dropbox is confusing in regard to the website drop off online procedure, got no email notification that it was even recognized.

sue C. 
Clasificación:
5.0

El cliente no dejó un comentario.

bobby Y. 
Clasificación:
3.0

The truck was disgusting! The doors and steering wheel were sticky, there was a film over all the windows. The truck smelled like a ash tray, when I got home I had to change my clothes cause I smelled like cigarettes and The outside of the truck also looked like it hasn't been washed in weeks

lindsey F. 
Clasificación:
5.0

El cliente no dejó un comentario.

juan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen M. 
Clasificación:
5.0

George was a great representative of uhaul facility. Helped with knowledge and getting trailer attached to vehicle.

CYNTHIA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbrara O. 
Clasificación:
2.0

I have been renting from the same location for more then 10 years always great service and Excellent experience. However this time I rented a pickup paid for the whole day. I was told that they had a rental at 1pm could I get the truck back early? I called at 12.05 pm to tell them I was running late but I have the truck back by 1pm. The location did not answer your main office did. The young lady told me there would be an additional charge for late return. I told her I was returning the truck early so it could be rented again and that you would make more than 32$ on that rental... She said it did not matter.

Tom N. 
Clasificación:
5.0

The truck box did leak during a rain storm on our mattress and box spring

Barbara Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert N. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONNIE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amy T. 
Clasificación:
3.0

I have not yet received my receipt for my rental via email. A receipt would be great.

Stephen W. 
Clasificación:
4.0

I waited about 8 minutes before anyone acknowledged that I was there. Otherwise the process was smooth :-).

Alexander B. 
Clasificación:
3.0

Location very small. Not the easiest to get around with a trailer. People were helpful and nice

Ralph M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Najah A. 
Clasificación:
5.0

Keep up the good work

Rasheedah F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alvin H. 
Clasificación:
5.0

I rented a car hauler and ran into trouble. I called them up and they worked with me to solve the problem. They were very kind. I'll definitely be doing business with them again.

Donald W. 
Clasificación:
5.0

El cliente no dejó un comentario.

sharise S. 
Clasificación:
3.0

I haven't gotten my refund

Trinity K. 
Clasificación:
5.0

location did a fine job

Leonard O. 
Clasificación:
3.0

Be a bit more knowledgeable on other U-Haul locations

Yvette J. 
Clasificación:
5.0

We had a GREAT experience at this location, the owner was very helpful and they had everything we needed. Will use them again in the future

Albert D. 
Clasificación:
5.0

I'm giving a 5 for good customer service ONLY. I have uhaul services in the past and I am HIGHLY UPSET with the final cost of the truck this time around. Paying $94 for a few hours to do an in town move is utterly ridiculous. Even after the “fees” I shouldn't have paid more than $50. And to charge $23 for an 1/8 gas missing is wild. I do not think I will be using Uhaul in the future if these are the prices you will have.

SORJOUNERZIEDA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica H. 
Clasificación:
5.0

John was amazingly helpful when I went to return the U-Haul. I'm on crutches and he came up immediately as he saw me hobbling around and told me he would take care of everything and to just sit in my vehicle. He showed me how he was doing everything on the phone and the charges and unhooked everything for me and even backed the U-Haul trailer out so I didn't have to pull forward and back a few times. I told him I've use the Vestal location all the time in the past but I'm using the Binghamton Chenango Bridge one from now on! John really went above and beyond to assist me. Couldn't have been a more pleasant experience

Heather L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim D. 
Clasificación:
5.0

Nothing ... everything ok

Virginia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cordetres W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica H. 
Clasificación:
5.0

Spear tire for trailer

Bartosz W. 
Clasificación:
5.0

Nada

kim L. 
Clasificación:
3.0

The lady that I delt with the last two times with one time being when I retuned the equipment; really soured my experience. If not for her attitude I would of rated it as above average. Its sad to see that customer service is no longer a priority for businesses anymore.

Steve L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale T.  |  Overall Experience 
Clasificación:
5.0

Drivers cabin of the van was dirty and the van smelled, but it did what we needed it to do and we would rent it again if need be. It was really nice having a backup camera!

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

Very helpful highly reccomend this location!

Craig R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yancey A. 
Clasificación:
5.0

El cliente no dejó un comentario.

amber W. 
Clasificación:
5.0

Quick, courteous sevice.

timothy G. 
Clasificación:
5.0

Excellent experience! Employees were very helpful and the rental fulfilled our needs!

Ronald E S. 
Clasificación:
5.0

El cliente no dejó un comentario.

elaine G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHERINEVICTORI D. 
Clasificación:
4.0

Easy to get to, and friendly staff.

RICHARD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vladimir G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlene G.  |  Overall Experience 
Clasificación:
4.0

More customer parking by the door.

TIMOTHYROBERT S. 
Clasificación:
5.0

The associate that runs the location is a very nice guy. Give that man a raise!

Kevin O. 
Clasificación:
5.0

great guys work there

SCOTTL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPHW C. 
Clasificación:
5.0

Clean the driving area.

MICHAELD T. 
Clasificación:
4.0

Venessa McHargue was excellent! If all employees are like her I don't see this location doing too bad at all.

Hannah H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARLII M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark S L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
5.0

Not clear in pricing regarding equipment rentals. If I knew it was $10/day I never would have used them

MELISSASOPHIE V. 
Clasificación:
5.0

Vehicles were parked to close together. It was hard to get in the door.

Ward Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
4.0

El cliente no dejó un comentario.

James K.  |  Overall Experience 
Clasificación:
5.0

Really helpful and very understanding of my complicated situation. ¡Gracias!

Carolyn S.  |  Overall Experience 
Clasificación:
5.0

the manager was amazing so where all employees

Ernest S.  |  Overall Experience 
Clasificación:
3.0

The ceiling insulation was coming down it was late and I didn’t feel like switching units

Michelle J.  |  First Impressions 
Clasificación:
4.0

I found the storage unit to be to small and the ceiling as damaged! I cancelled the storage space yesterday after I left the location and spoke to Lisa a representative and now received this text message. I did not move in, but I would still recommend Uhaul. Now I have been waiting almost 1/2 hour for customer service to confirm my constellation.

ruth i.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

candace r.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

HEATHER M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

christina n.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

derik b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

aeisha w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C.  |  First Impressions 
Clasificación:
5.0

The woman that helped me was very very nice. She answered all my questions, she slowed me the unit. It was so easy for me and I am very grateful.

Angela P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaylyn W.  |  First Impressions 
Clasificación:
5.0

The service the representative gave me was very professional and friendly I would recommend family and friends to use there company

Doreatha M.  |  First Impressions 
Clasificación:
1.0

After making a reservation one month before and leaving my credit card, I arrived to find out u had no units left. After carrying on that I wasn't leaving after I had a reservation they found me a unit and charged me for a larger space then I originally booked!!!!! Get rid of the rat traps every five feet and rat poison in the hallways. Doesn't make for a warm and fuzzy atmosphere!!!!! Why take reservations when they clearly mean nothing!!!!!

Lisa E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Tyshia C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony A.  |  Overall Experience 
Clasificación:
4.0

Height of the rooms is very helpful. An awning over the doors would be useful for when it rains. The metal grating over the drain needs to be much stronger to withstand carts full of heavy items. It was hard to roll over it.

Connie S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIAN C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

quinn t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert J.  |  First Impressions 
Clasificación:
5.0

The staff is friendly and knowledgeable. The facility is clean and maintained. I've used the storage for 2 years now and will be back again in the spring.

janice f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ilya S.  |  Overall Experience 
Clasificación:
5.0

Manager and staff courteous and friendly.

Caretta G.  |  Overall Experience 
Clasificación:
5.0

Good experience

Victor S.  |  Overall Experience 
Clasificación:
5.0

employees were quite helpful showing us how to use the access cards and where our storage unit was located. very courteous and respectful. I would definitely use them again.

Mary O.  |  Overall Experience 
Clasificación:
5.0

Great customer service!!

Caretta G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim S.  |  First Impressions 
Clasificación:
5.0

Happy to have chosen this u-haul facility

Brett W.  |  Overall Experience 
Clasificación:
3.0

No comment

Joshua B.  |  Overall Experience 
Clasificación:
5.0

Nicest place in the area to store things

TIM D.  |  Overall Experience 
Clasificación:
5.0

The experience has been a very good one. I have the storage area until January 14th. It is very affordable. ¡Gracias!

Edward C.  |  First Impressions 
Clasificación:
1.0

Got billed long after left locker, door to lockers didn't actually work so needed employee to gain access. Wouldn't call back after they corporate said they would.

Ethan B.  |  Overall Experience 
Clasificación:
5.0

James, the manager, made the experience easy and pleasant. I will definitely rent with you again.

janice f.  |  Overall Experience 
Clasificación:
5.0

Great service

Brian O.  |  First Impressions 
Clasificación:
3.0

It was ok

Sarah C.  |  Overall Experience 
Clasificación:
5.0

Easy to use and excellent help

Brian U.  |  Overall Experience 
Clasificación:
5.0

really nice help

steve m.  |  Overall Experience 
Clasificación:
5.0

Always friendly and customer service oriented.

chad c.  |  Overall Experience 
Clasificación:
5.0

James Roe runs a good facility; have rented storage space before for my daughters college stuff and never had a problem

Richard L.  |  Overall Experience 
Clasificación:
4.0

i only would worry about my daughter being there alone as it seems like a predator could hide there

wendy c.  |  Overall Experience 
Clasificación:
1.0

The younger person working there is rude, does not respect customers and their time. I called the day I rented to complain. Gracias

Maria D.  |  First Impressions 
Clasificación:
1.0

ceilings falling down in unit. mildew smell, floor covered with damaged sheetrock, ceiling insulation falling down, holes in walls. unit not fit to store outdoor equipment let alone personal items

Brian F.  |  Overall Experience 
Clasificación:
5.0

Quick and easy. Excellent Rep. and storage review. Great service.

Steven C.  |  First Impressions 
Clasificación:
5.0

Awesome

taisha o.  |  First Impressions 
Clasificación:
5.0

The staff at this particular U-Haul were extremely helpful,friendly and understanding. I would definitely recommend this U-Haul storage facility. The manager and workers did an above excellent job.

Widline G.  |  Overall Experience 
Clasificación:
4.0

Great service and protection of my things I had stored there

Anthony V.  |  Overall Experience 
Clasificación:
5.0

The person who assisted my daughter and I was very helpful

Richard L.  |  First Impressions 
Clasificación:
5.0

Staff is always friendly and helpful.

Cathi G. | Reservación
Clasificación:
5.0

I will always use this company.

zakari a. | Reservación
Clasificación:
5.0

just WAY to hot

susan s.  |  Overall Experience 
Clasificación:
5.0

Great customer service.

john w.  |  Overall Experience 
Clasificación:
3.0

Hi my experience at u haul was a little bit bad it looked like somebody climed in an too several items from me whom ever was next door to me.I'm good tho I won't ever rent storage from y'all again.

LISA V.  |  Overall Experience 
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