Customer Reviews for U-Haul Moving & Storage of Bel Air

4648 comentarios

200 W I65 Service Rd S   Mobile, AL 36608
(S Of Dauphin St and N of Airport Blvd)

(251) 343-7101

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(251) 343-7101

200 W I65 Service Rd S
Mobile, AL 36608
(S Of Dauphin St and N of Airport Blvd)

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

Only issue I had was no one would answer phone at location or at the UHAUL hotline for hours

PHILIP M. 
Clasificación:
5.0

Great staff clean Place convenient and accommodating

WESLEY C. 
Clasificación:
5.0

This location was great. Quick pickup and drop off. Staff courteous and helpful.

Paul G. 
Clasificación:
4.0

El cliente no dejó un comentario.

CATISHIA B. 
Clasificación:
5.0

Excellent experience!

Hugh T. 
Clasificación:
1.0

El cliente no dejó un comentario.

PARIS I. 
Clasificación:
5.0

Nothing excellent customer service.

ARTHUR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aleisha D. 
Clasificación:
3.0

El cliente no dejó un comentario.

KAREN F. 
Clasificación:
5.0

Both employees that were working today 4/4 were both friendly and very helpful

Daniel C. 
Clasificación:
4.0

Chris was awesome! Went in this last Friday (4/2/2021) and he helped me out. They were extremely busy being a Friday but he managed the store well! Great Customer Service. Truck was reliable as well.

Eduardo M. 
Clasificación:
2.0

Long wait times.

Rico W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darius M. 
Clasificación:
5.0

Quick and easy drop off

PHILLIP F. 
Clasificación:
4.0

Repair leaking roof. It rained while the truck was loaded with furniture in it leaked on an antique piece and we are waiting to see if it will be permanently damaged. We have pictures and video etc. of the water inside the truck and we will contact you if needed. This was reported to the manager on duty.

GARY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gareth P. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNATHAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNEST M. 
Clasificación:
5.0

Christopher Weaver was extremely nice and helpful!

BRITTANY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel41470980 W. 
Clasificación:
3.0

Make sure to offer your customers help when they order a auto transport.

CHRYSTAL E. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRELL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander K. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jeffrey S. 
Clasificación:
5.0

Very friendly staff

NICHOLAS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bretland M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD T. 
Clasificación:
5.0

Excellent customer service

SHANNON B. 
Clasificación:
5.0

The guys were extremely nice. The weather was terrible with heavy rain but they maintained a great attitude and were very nice.

Jason M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erwin K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald R. 
Clasificación:
4.0

The location is in a bad area and I was approached by several sketchy people looking for help and money. Investing in a security guard to keep the transient people off the lot would be a good idea for the customer and employees benefit.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDY M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Samuel R. 
Clasificación:
5.0

Super easy return

JACOB E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam G. 
Clasificación:
5.0

Great service and employees.

Joshua B. 
Clasificación:
1.0

Better employees with great customer service and not trying to steal customer money by over charging for mileages. But the manager at that location handle the problem for the over charged mileages

Pamela B. 
Clasificación:
5.0

Quick drop off by friendly staff

WALTER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MURRAY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
3.0

Overall experience was ok; but your employee's do not know how to operate the computer system.

DAVID W. 
Clasificación:
2.0

My reservation was made at a convenient location. This was changed the next day for some reason. The truck I rented was not available. This caused me to rent a huge truck that was not necessary for the job I had scheduled. Plus, wait time inside the office was about 30 minutes.

Steven D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Virginia K. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

Nothing. Great service. Awsome personel.

David C. 
Clasificación:
5.0

Excellent customer service and friendly staff.

Sheena H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Constance S. 
Clasificación:
4.0

El cliente no dejó un comentario.

TERRI D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

david W. 
Clasificación:
5.0

Everything was great and Steven Curtis was so helpful, my reservations where screwed up but he took care of everything and welcomed me with great hospitality to the city...my moving overall experience with relocating was great and thank you Uhaul for making it possible

jennifer m.  |  First Impressions 
Clasificación:
3.0

I found rat feces on my belongings almost every time I went into that unit. I was paying waaay too much money to be dealing with rats

Kayla E.  |  Overall Experience 
Clasificación:
5.0

Your two employees working Sunday were very helpful. They were extremely busy but nice and helpful.

David M. 
Clasificación:
5.0

No comment

CHARLIE J. 
Clasificación:
1.0

One worker eating at front desk, one sitting and the other was rude. Worst experience ever. Also, didnt ask for safe move and was charged away. Manager gone for today so couldn't get my money back. Only went less than 30 miles so no need. Overall experience was HORRIBLE.

PARIS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONABEL V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASMINE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvett M. 
Clasificación:
1.0

Truck was dirty on the inside (muddy and dirty driver side floor and back of the truck was not swept out from previous rental.. Window door crank knob kept falling off. Truck appearance was old and unimpressive. upon return, staff was ill-trained and disorganized. Took about 20 minutes for me to get checked out and receive confirmation of a receipt amount I was to be charged. Just an overall poor experience.

NEAL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel C. 
Clasificación:
5.0

Everyone is so nice and helpful, especially Chris!

ElizaBeth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHUN D. 
Clasificación:
5.0

There was a lady in front of me who had multiple questions about a possible rental that took 30 minutes for the agent to assist the lady. It would have been nice to have another agent available to take care of individuals like myself who had done all my paper work online ahead of time so I would not have to wait. The agent was very patient with the lady and apologetic to me about the wait. So I do not fault him. Once we got going he had me out the door in under 10 minutes.

William M. 
Clasificación:
2.0

Extremely long lines, this location needs more employees. I received a certificate from corporate due to this locations lack of help and when I tried to use the certificate, a very nosy employee wanted to know why I received a certificate. Also waited 10 minutes before someone finally answered the phone, then put me on hold for another 10 minutes. This place needs new management. I will use other locations in the future.

GEORGE J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin G. 
Clasificación:
3.0

El cliente no dejó un comentario.

EDWINA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOYCE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CECIL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edwina B. 
Clasificación:
5.0

The guy that hooked up my trailer was excellent. Had a blown fuse for one of my lights, he fixed it for no charge. Went beyond normal service. Gracias

JOURD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY L. 
Clasificación:
5.0

The sales guy was very nice and professional. He was very easy to work with.

Brandy T. 
Clasificación:
5.0

I was so impressed, I will start using this location in the future rather than the one I have been using. Glad my truck was transferred to this location. Cody is a problem solver, & his crew is helpful & productive.

JEAN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

Thanks to yall for your service very kind and professional I appreciate the entire staff stay safe

LORETTA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
2.0

There was barely any room to park the truck

Mark G. 
Clasificación:
5.0

Very good employees

ROBERT P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristopher G. 
Clasificación:
1.0

There seemed to only be one guy that was actually helping people pick up their rentals, although several other employees were wandering around, no one so much as greeted us to at least tell us only one computer operator was on duty. Then a customer comes in without a mask on followed by an employee and gets to skip the line of 5+ people and get checked out, then that employee walked off without helping anyone else in the ever increasing line (even though he obviously could use the computers) Ridiculous.

RACHEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARET B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

good

JOHN F. 
Clasificación:
5.0

Prompt, courteous and knowledgable service - well done.

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel N. 
Clasificación:
5.0

The employees were extremely helpful. Chris went out of his way to make it a good experience and I would use the store again because of him.

James W. 
Clasificación:
5.0

If it were not for Chris, this rating would be much lower. He is a fine young man who worked through several obstacles to deliver my car dolly. He did so with professionalism and a positive attitude. He was polite and went out of his way to ensure I was satisfied. Thanks Chris!

George J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bernell D. 
Clasificación:
5.0

This is the best Uhaul location in Mobile, AL. Friendly staff and large parking lot for easy pick up and drop off.

Charles T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

pam r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jarian T.  |  Overall Experience 
Clasificación:
5.0

Cody and the rest of the staff were friendly and welcoming. Looking forward to a long and great relationship.

charles w.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

russell h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary R.  |  Overall Experience 
Clasificación:
5.0

Thank you so much for everything.

Mary L.  |  Overall Experience 
Clasificación:
5.0

Constance and Cody was t. Constance maintain a positive attitude throughout all my questions. Very sweet lady I love this location everyone is amazing

Tamika D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

carlos s.  |  Overall Experience 
Clasificación:
5.0

The manager really helped. Even though I had made a reservation for a storage unit with my credit card by phone with national U-Haul when I arrived the unit was no longer available. The manger was able to help me

Lyman H.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Carol C.  |  First Impressions 
Clasificación:
4.0

I needed a 10x15 storage space. The one I got was in an old storage building that had not been updated. The door was extremely hard to open and close. It needed a lot of lubrication. I was told at check-in that I needed a special lock for the door (which I already had) but it would not fit the slide-latch mechanism so I (fortunately) had a regular padlock with me that worked. When I mentioned this to the desk girl she said "oh yes, that's the old building. The new locks won't fit those doors." It's a good thing that I hadn't already purchased the required lock...

Keith F.  |  First Impressions 
Clasificación:
5.0

Ninguno

rochelle v.  |  First Impressions 
Clasificación:
4.0

The automatic lighting was tricky to get to turn on in the hallway. It took a lot of motion to activate. Facility was secure.

Rosemary G.  |  Overall Experience 
Clasificación:
4.0

I experienced 3 price increases during my contract. This place was way to expensive!

Bridget l.  |  Overall Experience 
Clasificación:
4.0

I really appreciate the two workers that was took care of me that day, they was very helpful.

Loretta M.  |  First Impressions 
Clasificación:
5.0

Customer service up on renting and return was excellent. Good group of people.

Tammy M.  |  First Impressions 
Clasificación:
1.0

I was very dissatisfied I previous reserve online got to facility they had no information that I had a storage unit time delayed I got the storage online to return the storage unit was not unlock ther

Paula G.  |  First Impressions 
Clasificación:
5.0

Extremely helpful staff and they provide a great service.

eric m.  |  Overall Experience 
Clasificación:
5.0

My truck sat a whole month not touched with a camera on it at all time i was nervous leiving it out of state but id do it again no question

Christopher K.  |  Overall Experience 
Clasificación:
5.0

The guy who check me out was amazing. He was very friendly and helpful . I can't remember his name but I know you'll can pull it up. I'm glad I went Uhaul for my traveling and storage needs!!!

fiora l.  |  First Impressions 
Clasificación:
5.0

Store was very busy - one employee with one trainee. Lady was very helpful, thorough and patient. Never lost her cool and was great.

Rosemary S.  |  First Impressions 
Clasificación:
5.0

The location was Very convenient and the staff was friendly..

Micheal W.  |  Overall Experience 
Clasificación:
1.0

Tried changing the contact info. on the unit 3x (2x in person; 1x on phone). The new info. didn't save which resulted in multiple late fees. Check payments were also lost 2x giving us more late fees.

Peyton G.  |  Overall Experience 
Clasificación:
5.0

Davis was extremely helpful very nice and we will definitely be using them again if need be in the future I highly recommend this facility.

Lisa M.  |  Overall Experience 
Clasificación:
5.0

They helped out tremendously. Thank you Thank you

Terri W.  |  First Impressions 
Clasificación:
5.0

Great , great people. Can't say that about everyone with U Haul.

Laurance M.  |  First Impressions 
Clasificación:
4.0

I have been dealing with Uhaul for a few years, In every location service has been good. Always very helpful. Thank you Uhaul for hiring people that care.

Kay P.  |  Overall Experience 
Clasificación:
5.0

Fantastic staff. Always professional. Always helpful. Always well trained.

John N.  |  Overall Experience 
Clasificación:
5.0

N/C

carlos s.  |  First Impressions 
Clasificación:
5.0

Mr. Davis is very professional in every way. He goes above and beyond to meet and greet every customer with a smile and a great desire to help. I personally think that this guy should be acknowledge

Marvin J.  |  Overall Experience 
Clasificación:
5.0

Made everything so very easy great service

Ralph R.  |  First Impressions 
Clasificación:
5.0

I receive great service and was very satisfied

Angela F.  |  Overall Experience 
Clasificación:
5.0

All that was expected was fulfilled.

jim s. | Reservación
Clasificación:
5.0

Doing a great job.

Mary N.  |  Overall Experience 
Clasificación:
5.0

Had to use Penski for truck they were 1/2 the price and better ride. We got the car hauler from Moffat Rd Uhaul they were excellent, but a total different story when we turned it in in Murfreesboro!

Gwhynn H.  |  Overall Experience 
Clasificación:
5.0

Best move I have ever experienced. Great customer satisfaction. Would recommend.

ralph m.  |  Overall Experience 
Clasificación:
5.0

I would use you home in the future

Bennie S.  |  Overall Experience 
Clasificación:
3.0

Lack of communication

Jason G.  |  Overall Experience 
Clasificación:
5.0

We had a great experience. Friendly and helpful staff made this transition easy.

Jessica s.  |  Overall Experience 
Clasificación:
5.0

Everything was done in a timely manner

Anna B. | Reservación
Clasificación:
5.0

The manager at the I-65 Frontage Road is AWESOME he was so helpful. After almost 4 years of storage I was happy to finally moved my stuff to my home in Mississippi. Kudos to Toni and Brock too.

JANIE T.  |  Overall Experience 
Clasificación:
5.0

EXCELLENT CUSTOMER SERVICE WILL RECOMMEND U HAUL TO ANY ONE NEEDING STORAGE.

Edward H.  |  Overall Experience 
Clasificación:
5.0

I didn't have to visit the site.

LyDia B.  |  Overall Experience 
Clasificación:
4.0

THE STAFF WAS VERY KNOWLEGEABLE.

Erica D.  |  Overall Experience 
Clasificación:
5.0

made my storage & moving very easy

Janice S.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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