Customer Reviews for U-Haul Moving & Storage of Baraboo

2,337 comentarios

625 State Rd 136   Baraboo, WI 53913

(608) 402-4052

Ver mapa de la instalación

Horario de oficina

  • Lun. - jue.: 7 a.m. - 7 p.m.
  • Vie.: 7 a.m. - 8 p.m.
  • Sáb.: 7 a.m. - 7 p.m.
  • Dom.: 9 a.m. - 5 p.m.

Servicios en esta ubicación:

Contáctanos

(608) 402-4052

625 State Rd 136
Baraboo, WI 53913

Servicios en esta ubicación:

Horario de oficina

  • Lun. - jue.: 7 a.m. - 7 p.m.
  • Vie.: 7 a.m. - 8 p.m.
  • Sáb.: 7 a.m. - 7 p.m.
  • Dom.: 9 a.m. - 5 p.m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Also super quick and no problems at all. Great return experience.

Joel H 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER P 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID A 
Clasificación:
3.0

El cliente no dejó un comentario.

REBECCA M 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT K 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN B 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M 
Clasificación:
5.0

Ray and his staff for welcoming and helpful. Very organized process but lengthy, probably because I was exhausted. I like the setup. Not too stressful for a senior citizen. Very convenient because it was my destination city.

Patricia M  |  First Impressions 
Clasificación:
5.0

I used the app. It was easy and straightforward. Upon arrival the staff was fast, friendly, helpful and knowledgeable. This was the quickest, easiest rental I've ever had. Upon return I was greeted also before I got out of the truck. Again, fast, friendly and helpful. Great guys to work with. Clean, organized and well stocked store. Excellent experience.

Eric J 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfred C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK H 
Clasificación:
5.0

Raymond was very kind and helpful.

TAMMY K  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHEL G  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc L 
Clasificación:
5.0

El cliente no dejó un comentario.

nancy p  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John D 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD G 
Clasificación:
5.0

Everything was great except 2 price increases in a year. Will use again if need storage.

Teresa L  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY K 
Clasificación:
5.0

The people there were very nice and helpful !!!!!!!

BRIGIT C 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS L 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN W 
Clasificación:
5.0

Nada

MARK R 
Clasificación:
5.0

All of the staff were extremely helpful and pleasant. The.store manager Ray went above and beyond on more than one occasion. Baraboo UHaul is the best all around storage and rental place I've ever encountered.

ted h  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID W 
Clasificación:
5.0

Staff was friendly, respectful and kind. They were happy to answer questions I had. They explained everything regarding the rental of the vehicle, self-service, offering storage options if needed, additional materials, movers, etc. I am a repeat customer having rented from U-haul multiple times over the years. I would say that the Baraboo U-Haul staff are the best encounter with U-Haul I have ever had across multiple locations. Gracias.

CHRISTIAN J 
Clasificación:
5.0

El cliente no dejó un comentario.

SHIRLEY W 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID R 
Clasificación:
5.0

El cliente no dejó un comentario.

MONICA Z 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDALL R 
Clasificación:
1.0

You stole more than 60 USD from me just because your application to return the truck didn't work.

BRAYAN A 
Clasificación:
3.0

More clear on what was needed at drop off when picking up the vehicle.

Andrea L 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlo D 
Clasificación:
5.0

The staff were polite and helpful. Thank You

JASON S 
Clasificación:
5.0

Great service, per usual! Pick up and check-in was quick, trailer was very clean, and the staff is always friendly and helpful.

JODI F 
Clasificación:
5.0

You all do a great job. Keep it up. Thanks for a smooth rental. Sunday morning right when you opened.

Jay M 
Clasificación:
5.0

El cliente no dejó un comentario.

GAIL W  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES H 
Clasificación:
5.0

The guy in the Office was FANTASTIC Super helpful, knowledgeable, and personable Actually stayed after hours to help me remove the hitch Any rentals I need will be done at this location for the foreseeable future

JERRY N 
Clasificación:
5.0

Agents were both friendly and quick. Easy pickup and return

MICHAEL P 
Clasificación:
3.0

Requiring a secondary contact other than my wife is ridiculous. Seems like you're trolling for new customers. Not a good look.

mark n 
Clasificación:
5.0

El cliente no dejó un comentario.

YAHAIRA O  |  First Impressions 
Clasificación:
4.0

I was treated very well and welcomed. Keep up the good work! Dealing with the public can be 'interesting'...and you were so kind and helpful!! Thank you!

MARY S 
Clasificación:
5.0

Thanks for your great help! Kaitlyn was wonderful!

RENEE S 
Clasificación:
5.0

I can see no room for improvement. My experience was really great.

BRYAN M 
Clasificación:
5.0

The two people I worked with were very nice and helpful. I was very pleased. And, I will be returning Monday---if it does not rain!!

MARY S 
Clasificación:
5.0

Everybody is so nice and helpful. I love this location

Tammera S 
Clasificación:
5.0

Great experience and the staff was excellent .

Michael H 
Clasificación:
4.0

Would rate it higher had there not been such a long delay at the counter due supposedly to a computer server break down.

Susan C 
Clasificación:
5.0

El cliente no dejó un comentario.

VALENTIN M 
Clasificación:
4.0

The establishment was not busy when I rented nor when I returned. People were helpful and pleasant.

BRUCE M 
Clasificación:
5.0

El cliente no dejó un comentario.

VALENTIN M 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM C 
Clasificación:
5.0

I reserved the truck for two days and we finished in one. When I returned it after hours I had some issues with trying to get the app to download and figuring out how to get logged in but all in all I think with the help of one of your phone reps I got everything taken care of correctly. So I would say it was a good experience

BRIAN M 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN H 
Clasificación:
5.0

This place was very efficient and had good communication.

Jay M 
Clasificación:
5.0

Excellent service! Ray had our truck warmed up and all of the snow and ice cleaned off before we arrived to pick up. Drop off was super quick and easy. Everyone here is always very helpful and friendly.

JODI F 
Clasificación:
5.0

El cliente no dejó un comentario.

MATT T 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES F 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD A 
Clasificación:
5.0

the person working at the baraboo office was extremely helpful

NATALIE M 
Clasificación:
4.0

El cliente no dejó un comentario.

DEBRA K 
Clasificación:
5.0

El cliente no dejó un comentario.

KARLA R 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHLEEN B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KURT Z 
Clasificación:
5.0

We moved back to Baraboo after being gone for almost 10 years. We were very suprized to see what had happened to the old Kmart store. It is what exactlly Baraboo needed. We needed a short term small storage unit with easy access with a clean facility. we found all of this at the Baraboo U-HAUL I found the staff very helpful, and professional. Great job U-Haul. Love the APP!

GARY D  |  Overall Experience 
Clasificación:
5.0

El 

LILA B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector P  |  Online Move In 
Clasificación:
5.0

Nothing.Please keep your fair prices!!!!!

JAMES F 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER T 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLEN H 
Clasificación:
3.0

Should be trailers in Reedsburg.... we make multi trips to baraboo just to pick up and return,,, Computers seem down often and takes forever to check in and out, STAFF ARE GREAT WONDERFUL!! Orders even with phone call the night before our pickup still did not have request.

KEVIN K 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter B 
Clasificación:
5.0

Very friendly and helpful. Nice guys to be with

WILLIAM S 
Clasificación:
1.0

There was a extra charge for not reason. In a way of 30 miles, a extra charge for $14. Doesn't make sense.

Juan F 
Clasificación:
5.0

Raymond was friendly and helpful during a stressful moving situation. Even though the computer reservation I made was having technical problems when I arrived to pick up the truck Raymond worked with me to get things straightened out.

John D 
Clasificación:
5.0

One of the contacts was very helpful and friendly, another one was a grouch...maybe just a bad day form him? Otherwise very well done.

Marv H 
Clasificación:
5.0

El cliente no dejó un comentario.

REBECCA S  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA C 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN H 
Clasificación:
5.0

El cliente no dejó un comentario.

JOY S 
Clasificación:
5.0

El cliente no dejó un comentario.

Marie G 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIA H 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNA H 
Clasificación:
5.0

Can't really think of anything. Truck was practically new. Added bonus was that the folks at the pick up location had the truck nice and when I arrived in -20 below.

ROBIN Y 
Clasificación:
5.0

It'd be nice if Uhaul offered a "short run rate" for under 4hrs.

PAULA B 
Clasificación:
4.0

My biggest disappointment is never being able to get a trailer or truck in town. I live in Lodi.

BRIAN B 
Clasificación:
5.0

The gentleman that took care of me was very professional and knowledgeable of what I needed. Was also very pleasant and kind hearted.

Tamra M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMMERA S 
Clasificación:
5.0

Nothing.

Samantha W 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B 
Clasificación:
4.0

El cliente no dejó un comentario.

KATHLEEN B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSE A 
Clasificación:
5.0

Quick drop off.

KATHARINE S 
Clasificación:
3.0

El cliente no dejó un comentario.

Geena H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN H 
Clasificación:
5.0

El cliente no dejó un comentario.

TOMMY U 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN P 
Clasificación:
3.0

El cliente no dejó un comentario.

GARY M 
Clasificación:
1.0

Fix your return policy

DAVID T 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimberly A 
Clasificación:
5.0

El cliente no dejó un comentario.

John F 
Clasificación:
5.0

El cliente no dejó un comentario.

MARC L 
Clasificación:
5.0

When we arrived to drop the truck off the person came out to greet us and check the vehicle in. She listened to and took note of the poor condition that I had received the truck in, broken mirror and bad windshield wipers. She provided great customer service, very concerned about safety and the customer.

louis r 
Clasificación:
1.0

the staff was good but the equiptment was bad it cost me almost $100 in fuel to make it to my location, when i did arrive i found parts of my furniture soaked from a leak somewhere on the roof of the truck. I would like someone to reach out to me asap

CORNELIUS W 
Clasificación:
5.0

El cliente no dejó un comentario.

TYRONE M 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTA W 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY M 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY H 
Clasificación:
5.0

Great team, friendly and professional.

CHARLES L 
Clasificación:
2.0

Charges me 95 then I got receipt checked my bank and they took 216 and 120 from my account this is fraud and if don’t fix I’m reporting it to a lawyer

RYAN H 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda H 
Clasificación:
5.0

Poner instrucciones para la hora de llegada

Jefferson J 
Clasificación:
5.0

Super helpful, great experience!!!

lynn K 
Clasificación:
4.0

Brakes were a little hard didn't feel like much stopping power with them . Other than that was great thanks

CHASE Y 
Clasificación:
5.0

Fantastic experience! Pick up was quick and easy, and Josh was exceptionally helpful when returning the truck. Highly, highly recommend this location.

JODI F 
Clasificación:
5.0

Still would be there if I didn't get sick earlier this year and fell behind

Pauline H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Penny J  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Allison K  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather M  |  Online Move In 
Clasificación:
5.0

Very professional and friendly

TERRENCE T  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

destiny w  |  Overall Experience 
Clasificación:
5.0

Will use this facility in the future for our storage needs.

John R  |  Overall Experience 
Clasificación:
4.0

Community areas need to be cleaned more regularly and it was weird how there was carpet in weird shapes on the ground, it made it hard for transporting stuff sometimes with all of the bumps between tile and carpet. The facility also could use cleaned more and employees could use a little bit better training and professionalism.

GRANT B  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Eric B  |  Overall Experience 
Clasificación:
2.0

Storage unit had rodents.

Christine S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan K  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JULIE W  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TREVOR B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer f  |  First Impressions 
Clasificación:
5.0

mostly clean most of the time.

Debra K  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy B  |  Overall Experience 
Clasificación:
5.0

Was there for 2 years. Never had any problems. Friendly staff clean facilitie. Easy access. Helped me with my moving process. Responds quickly answered all my question's. Good prices. Definitely would recommend uhaul in baraboo.

Heather O  |  Overall Experience 
Clasificación:
5.0

Very pleasant experience

LILA B  |  First Impressions 
Clasificación:
5.0

I highly recommend uhaul storage and truck rentals

LILA B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla P  |  Overall Experience 
Clasificación:
5.0

Ray ray is the best

JAEHYUNG C  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY D  |  First Impressions 
Clasificación:
5.0

Great customer service and staff.

Eugene F  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicki C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas O  |  First Impressions 
Clasificación:
5.0

I had lots of interactions with office staff members outside of my storage unit, and every experience has been helpful and pleasant. I really can't say that about all businesses that I frequent. I've just been impressed about the quality of the staff. Professional and kind.

Martha M  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful staff

Daniel S  |  Online Move In 
Clasificación:
5.0

I've had my unit for the last year and a half; the entire staff was always very helpful and friendly whenever I needed any sort of account help or moving help!

mariah c  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan S  |  Overall Experience 
Clasificación:
3.0

Storage hallways were very dirty. I've had a locker here for several years and it's never looked so dirty! On a positive note, the Locker was clean and staff friendly and helpful.

Debra K  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua B  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan B  |  First Impressions 
Clasificación:
5.0

This was the best storage anyone could ever have! I am so glad it was available when I needed it! Thank You so much!

Kathy L  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Leann B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel D  |  First Impressions 
Clasificación:
3.0

The entire building smells like pee and honestly it's filthy inside. I would consider replacing the carpet out of there because it's really gross. Also the area for community sharing needs to be monitored better it's often things that smell like pee, or are filthy, and it really isn't an inviting experience when you first walk in. Management otherwise is decent, the new store manager is nice, workers are helpful, etc

Emily S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTY J  |  First Impressions 
Clasificación:
3.0

One of the coworkers was real rude to me because of the fact I cannot walk and I was going in there to cancel my storage unit and it's just a run and run out and yelled at me for park in front of his doors

PAMELA H  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

LISA R  |  First Impressions 
Clasificación:
5.0

Keep up the friendly and helpful when need it love the d Donation place it help me out in a tight spot 😀

jennie w  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria P  |  First Impressions 
Clasificación:
5.0

Everyone is very nice and helpful

jennie w  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane M  |  Overall Experience 
Clasificación:
1.0

You have some of the rudest employees I have ever met in my life and had to deal with. They're judgemental and treat people like they're piece of trash the place was filthy and uncleaned

Latisha B  |  Overall Experience 
Clasificación:
5.0

Your staff was verry helpful to me and considerate and very understanding

DEBRA O  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ALLAN S  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick R  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Traci S  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Raiana T  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamra M  |  Overall Experience 
Clasificación:
5.0

Didn't realize you had to use your pin number in 2 different locations. Luckily a staff member was available to assist us.

Tamra M  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen P  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pauline H  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda K  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Roland F  |  Overall Experience 
Clasificación:
5.0

The young lady at the service desk was very friendly and helpful. The facility appeared quite clean.

BRIAN M  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

BILLIE W  |  First Impressions 
Clasificación:
4.0

When we first started using the storage facility it was MUCH cleaner than by the time we left a few months later. Restrooms were fine throughout, though. Staff efficient and friendly.

Maria H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRENCE T  |  First Impressions 
Clasificación:
3.0

There was/is trash piled near the entry door and the trash cans were running over with trash.

Eugene F  |  Online Move In 
Clasificación:
5.0

Staff was friendly and helpful

Heather G  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeremiah J  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN N  |  First Impressions 
Clasificación:
5.0

Staff friendly and understanding. Ashley Angus understands her role as a communicator and provides great service to her costumers. Nice to have this solid support when moving and dealing with stressful situations like moving! ¡Gracias!

MARY B  |  Overall Experience 
Clasificación:
5.0

Excellent customer service experience

LORI A  |  First Impressions 
Clasificación:
5.0

Appreciate patience and time to explain in detail the how to do information.

MARY B  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dawn T  |  First Impressions 
Clasificación:
1.0

Customer service was horrible. Walked in to rent a truck and storage unit was told none (trucks)were available. He told us to go else where. Went to the car and went online to possibly reserve one because the guy inside was completely rude and didn't even check to see if one was available and sure enough we could rent one and reserved. It went back inside and ask if there was a difference between reserving online and walkins and he stated no and proceeded to tell me that if it's after 12 they will deny any reservation and then said I will do it this one time. Today as I drove past the same trucks that were there yesterday or still there, so did he really have reservations? Who knows? Worst customer service ever

Annette D  |  First Impressions 
Clasificación:
5.0

Very high security clean and friendly environment would definitely rent from again

Patrick D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda A  |  Overall Experience 
Clasificación:
5.0

Kind of stinky area next to me. Smells like dirty shoes or Doritos. But everything else is good.. super convenient

Susan S  |  Online Move In 
Clasificación:
5.0

Felt safe going in and out and that our belongings were safe. Very clean.

Howard T  |  Overall Experience 
Clasificación:
5.0

Dave was very helpful and loved his attention to detail when explaining the facility to us. His instructions were easy to follow and very clear. 5★ rating for him.

PAUL H  |  First Impressions 
Clasificación:
5.0

Very well organized and well run store ,and good employees!

DAVID M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey G  |  First Impressions 
Clasificación:
5.0

The storage facility in baraboo was excellent and appreciated the indoor loading docks.

Mike V  |  Overall Experience 
Clasificación:
5.0

I would really like a big shout out to Oklahoma it's a nickname I gave him he should be recognized for all his perfection

Tonya H  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric G  |  Overall Experience 
Clasificación:
5.0

Great service

WILLIAM W  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID N  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla B  |  Overall Experience 
Clasificación:
5.0

Manager is at top of her game and keeps the Baraboo location running well. Highly recommend.

charles w  |  First Impressions 
Clasificación:
1.0

Menards has better deals. Just as secure and I don't have to worry about setting off an alarm that will cost me $1300 or moving the latch on my unit too many times and setting of another alarm that cost me $50.

TRAVIS N  |  Overall Experience 
Clasificación:
2.0

Nice, clean facility. Close to home for me. Staff was always nice and helpful. Thankyou!!

Sharon J  |  Overall Experience 
Clasificación:
5.0

I have to say the staff working were amazing and helped me out. I have one personal unit and two units to assist with homeless veterans when they get housed. Your staff is always helpful!! Tell them Thank you! Keep up the great customer service!!!

Sandra D  |  Overall Experience 
Clasificación:
5.0

Even though we messed up the codes to enter the building, the owners were very nice in helping us correct the mistake. The facility is very clean and very safe. Bathrooms were also very clean. Would highly recommend them.

Howard T  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Leann B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna P  |  Overall Experience 
Clasificación:
1.0

Someone who doesnt work there acted like a rep, showed us the unit and when all the paperwork was done that was not the size of unit showed and transaction was reversed. Waste of everyone's time.

Lori B  |  Overall Experience 
Clasificación:
2.0

Ridiculous use of magnetic cards. Employees are rude and most are barely competent in their job. Manager of this facility is laughably idiotic.

Joshua L  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Carissa B  |  Online Move In 
Clasificación:
1.0

I can’t get back into the building to get to my storage unit and they are charging me for 2 storage units.

Valerie L  |  First Impressions 
Clasificación:
4.0

Had difficulty with website attempting to do online rent me. It did not work.

Sarah J  |  First Impressions 
Clasificación:
5.0

The staff there is always friendly and very helpful! Highly recommend the Baraboo Uhaul location!

REBECCA J  |  Overall Experience 
Clasificación:
4.0

Just wanted to give a special thanks to the guy who did my checkout! He was very understanding about my situation. He made the tuff time I'm going through right now just a little bit better! So thanks to the guy who's name I don't know!

Eric C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda H  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC C  |  Online Move In 
Clasificación:
3.0

The guy was rude and arrogant.

Schuler B  |  Overall Experience 
Clasificación:
3.0

Idk who the pastor guys name is but he helped me on multiple experience and went above and beyond. He even helped me move a dresser onto a trailer one day! Who does that?!

Laura D  |  Overall Experience 
Clasificación:
5.0

Love Ashley she is the best So glad u got rid of the the other gm mr pooler or whateve his name was he scared away business

Jamie C  |  Overall Experience 
Clasificación:
5.0

Great facility. It looks like I paid on 1/31 which I'm assuming was February rent. Will that be refunded? ¡Gracias!

Nanci C  |  Overall Experience 
Clasificación:
5.0

Everyone there was incredibly helpful and polite. Would absolutely recommend this facility

Patrick R  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabrina L  |  Overall Experience 
Clasificación:
5.0

The staff was very friendly and helpful!

KRISTIN T  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn G  |  Overall Experience 
Clasificación:
5.0

My favorite job ever!!!

Marranda H  |  Online Move In 
Clasificación:
4.0

Nice phicality. I ended up not need the storage but was there and thought it was well accommodated.

Shane G  |  Overall Experience 
Clasificación:
5.0

Personnel were courteous, helpful, and friendly.

FORREST B  |  Overall Experience 
Clasificación:
4.0

Storage is close to my house so it's convenient.

Shane G  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Cyle U  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sandra r  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kyle A  |  Online Move In 
Clasificación:
5.0

Best storage place anywhere!! And the employees are top notch, so friendly, kind, helpful, and funny natured, I can't imagine going anywhere else. The Baraboo U-Haul location is the BEST!!

Tira J  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela N  |  Overall Experience 
Clasificación:
5.0

thanks for all the hard work that's goes into running a huge building and the maintenance that goes along with that

paul m  |  Overall Experience 
Clasificación:
5.0

Simeon was very helpful in figuring out an issue with my lock. Great service and facility!

Debra L  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rene o  |  Overall Experience 
Clasificación:
5.0

Customer Service was excellent.

Mike V  |  First Impressions 
Clasificación:
5.0

Safe, secure and clean units. Staff very friendly, knowledgeable.

Thomas A  |  Overall Experience 
Clasificación:
4.0

for some reason they connected mine and my mom's accounts, the whole thing is screwed up and I am not happy about it.

Sierra B  |  First Impressions 
Clasificación:
4.0

The young woman who helped me didn't come across as very pleasant when the rental process began and gave me some rather unfriendly and uninformed answers to a couple of my questions. I'm renting the space on behalf of my son, who is now homeless, broke and trying to figure out how to get his life back on track. I did not share this with her on the front end - not really her business. But when I asked how a single, very alone homeless person would be able to meet the 2 phone number/different address requirement, she said "well, if they're homeless they couldn't afford to rent" in a very dismissive tone. I let her know that I was renting this on behalf of my son because of his situation. As a 70 y/o woman on a fixed income, I can afford $40/mo but not rental on anything liveable. We have no family anywhere else within hundreds of miles and not a lot of friends. I realize the rental storage units do have problems with people abusing the facilities, but truly, there are people out there who have SO very little, would like to hang on to at least a scrap of dignity - and replies like hers can be very hurtful. A tone of compassion rather than 'talk to the manager" would have been appreciated. She did seem to be way more helpful after I informed her of the situation, but I shouldn't have needed to do that. Otherwise, the facility itself was in very good condition and easy to use.

Maria H  |  First Impressions 
Clasificación:
5.0

Very nice staff, friendly and willing to help out anyway they can.

Thomas A  |  First Impressions 
Clasificación:
5.0

Super easy

Lynn O  |  Online Move In 
Clasificación:
5.0

The staff at this location are extremely friendly and helpful. Highly recommend.

REBECCA J  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

aubrey m  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Kayla B  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Alice J  |  Overall Experience 
Clasificación:
5.0

Wish to say a !!!!big Thank you!!!! to the staff that was at the beck entrance cleaning the rest room. She help me check in and out properly. Again Thank you,

Tim A  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

rhonda h  |  First Impressions 
Clasificación:
5.0

Everyone was very helpful and pleasant.

terri t  |  Overall Experience 
Clasificación:
1.0

Owner has yelled at me multiple times was vary unprofessional. Had 3 units here and took my business elsewhere will not recommend to anyone

Travis S  |  Overall Experience 
Clasificación:
5.0

Easy, clean, well lit, feels safe and secure. Thanks.

HEIDI H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie L  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Lucus S  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMMY T  |  First Impressions 
Clasificación:
5.0

Great place- clean, secure, indoors, well lit, climate control, always felt safe being there, accommodating staff. Glad to be done with it for my mother's estate, but would never go anywhere else, should the need arise again.

Irmfriede S  |  Overall Experience 
Clasificación:
5.0

All personnel were friendly, helpful and cheerful at all times, and made the experience of moving less stressful. Using U-Haul Storage helped in making decisions of where to put items that were awkward to pack and store. Thank you U-Haul Storage Facility !!!

Sharon L  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Codi B  |  First Impressions 
Clasificación:
5.0

I would tell more people

Edward T  |  First Impressions 
Clasificación:
4.0

The paper I got says 24 hour access but its not

Angela S  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Holly S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

nancy p  |  First Impressions 
Clasificación:
5.0

Excellent experience! Super clean facility, love the climate controlled storage for my items, Ray and staff were all amazing and providing help to what was a complicated ordeal on my end selling a house and rentals and storage needed right away. I cant thank ALL the people involved enough at Baraboo Uhaul and will highly recommend them in the future! ¡Gracias!

Janice L  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelli J  |  Online Move In 
Clasificación:
5.0

Instructions were clear, facility was clean. Service was great.

Sharon L  |  First Impressions 
Clasificación:
5.0

Very helpful staff. Extremely secure facility.

Nannette A  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey D  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHELSEA C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary C  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis E  |  Overall Experience 
Clasificación:
5.0

I loved it! 100% recommend and would do it again. Might be inclined to used other services that they provide as well. Everyone was always friendly and helpful. I had one minor hick up moving out and they worked it out flawlessly. It was great.

mary s  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

April F  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Monica Z  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

aubrey m  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah F  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gaylyn A  |  Overall Experience 
Clasificación:
5.0

Staff were friendly and helpful at the Baraboo store. I booked the storage unit on line as I wasn't aware the store provided this service. I selected a 5x10x10 unit as it said it would accommodate 1-2 bedroom apartment. I had only 1 mattress 2bedroom sets, dining table and chairs which was broken down sofa and 2 end tables, small microwave and it wouldn't fit. I had to request a larger unit which wasn't available. The staff worked we me to find an additional 5x5 unit to accommodate all my things. It was a hassle and delayed the move. More accurate advertising would be helpful. Gracias

Regina P  |  First Impressions 
Clasificación:
5.0

I have used storage facilities for many years and this is by far the most professionally run outfit I've encountered. I wouldn't hesitate to recommend it to those in need of this type of service.

Ralph G  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mary s  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Schuler B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenda D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cortney B  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Tifa A  |  First Impressions 
Clasificación:
1.0

Bait and switch tactic used to lure us to rent a truck with the offer of one month free rental of a storage unit. Upon check in they told us that this store doesn't opt in to that corporate promotion.

Mark C  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Joni B  |  First Impressions 
Clasificación:
5.0

My wife and I have had several storage lockers at the large Baraboo U-Haul facility over the years and always found the staff very helpful, friendly and responsive to our needs. In my view, organizational success is all about leadership, and GM Ray Pooler provides excellent leadership and hands-on service to their customers. I highly recommend using their services.

STAHL D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher L  |  First Impressions 
Clasificación:
3.0

I wasn't too happy to find out the glass door for security was broke and nobody let us know nor that it's not fixed. As much as everyone is paying that should be fixed asap.

Laurie S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert N  |  Overall Experience 
Clasificación:
5.0

Very Pleased with the Staff, to the cleanliness of the facility

Greg L  |  First Impressions 
Clasificación:
5.0

Staff was particularly helpful. Kudos!

Dylan R  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin H  |  Overall Experience 
Clasificación:
5.0

No issues whatsoever.

jason a  |  Overall Experience 
Clasificación:
5.0

Great communication throughout the sign up process. Took very little time between reserving online and getting the confirmation info. Thanks folks.

Michael S  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara W  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

alfred B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly S  |  Overall Experience 
Clasificación:
5.0

Helpful staff Extremely clean facility

Mark S  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan D  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Amanda R  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Dawn R  |  First Impressions 
Clasificación:
5.0

I went in to the office after renting online, and the lady there was so very helpful. She explained everything to me and gave me directions and how to's. Thank you for a great experience. :)

Cheryl N  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruby K  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie B  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Vicki C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William S  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Victoria P  |  Overall Experience 
Clasificación:
5.0

Extremely helpful. Made the entire process seamless with outstanding customer service, amazing facilities, and all the dolly's and carts that someone would need. Reasonable prices also. Would recommend to anyone without hesitation.

Bryan L  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert V  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle O  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jan N  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gail F  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Brianna N  |  First Impressions 
Clasificación:
5.0

So relieved to know my items are being kept somewhere that is well protected not just from the elements but from other people as well.

AMANDA K  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine S  |  Overall Experience 
Clasificación:
5.0

Regarding the recent storage unit rental, Ray at U-Haul and his staff were very helpful in getting me setup with a 5 x 5 unit. Everything was clearly explained to me about hours, using the security keypad, and rates,

Timothy J  |  Overall Experience 
Clasificación:
5.0

I got storage unit number wrong and complained about a lock on my unit. They just politely told the correct unit number.

David S  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert V  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F  |  Overall Experience 
Clasificación:
5.0

The staff were all really friendly and helpful, and the building was kept nicely clean. If I ever need storage again, I'll be back!

Jennifer K  |  Overall Experience 
Clasificación:
5.0

I am very pleased with the accommodations courtesy and pleasant To speak with the staff there

dawn f  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jason a  |  First Impressions 
Clasificación:
3.0

Instructions online for initial check in could be more clear so as not to set off the alarms. Otherwise, a good ex.

Darrell C  |  Online Move In 
Clasificación:
5.0

The staff was very helpful in providing me with exactly what I needed to finish up my move. Not much more to say other than they were friendly, professional, and genuine. ¡Gracias!

Timothy J  |  First Impressions 
Clasificación:
5.0

I may have missed the documentation on how to get in and out, but I was able to figure out to disable the alarm and then check in to access the doorway. Check in/out signage is misleading as trying to check out just said welcome authorized to enter. Enabling the alarm stated something congrats, alarm set, your checked out. So I hope everything I did was ok. Overall great experience. Even reached the general manager by phone last night as the entrance door was started by an individual to be stuck open. Following the instructions of the general manager, I re-enabled the sliding door so that it would close. Felt a little safer that way. ¡Gracias!

Christian J  |  Online Move In 
Clasificación:
5.0

Very friendly and helpful staff ! Was a pleasure doing business with Baraboo Uhaul ! I will be back when the need reappears ! Gracias

Rex H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RILEY S  |  First Impressions 
Clasificación:
1.0

Ray is the WORST general manager I have ever dealt with. He thinks he's God of uhaul. My car was broke into while I was there and the cameras were NOT working. Ray didn't see this as an issue because the police caught the guy the next day. He refused to accept my free month certificate stating they were full so at this time not taking them even though it was still posted in store. Then classrooms it was at his discretion. Also due to problem with my daughter who rented a unit there he restricted my access. I then cleaned out my unit and he refused to give me back my month and some of rent I was due. He claimed he didn't kick me out so therefore he didn't have to vibe me any money back. Yet my restricted access only allowed me into the unit for 30 minutes 2 times a day once I signed in. He kicked my daughter out have us limited time to get her stuff out of the unit and told me that I was on a do not rent to list due to my association with my daughter but still wouldn't refund my money for my. unit

Lynnette A  |  Overall Experience 
Clasificación:
5.0

Everything was great, very helpful staff!!

Lena V  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carissa Z  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg C  |  Overall Experience 
Clasificación:
5.0

Staff was very friendly and helpful!

Joyce P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHET S  |  Overall Experience 
Clasificación:
3.0

Rental staff was very short with me

alfred B  |  First Impressions 
Clasificación:
5.0

This was the nicest, cleanest storage facility I have ever rented from. Great crew running it

mark p  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony T  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

dawn f  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin H  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gail F  |  First Impressions 
Clasificación:
5.0

I have zero complaints! The staff was helpful when I needed them and everything was very clean and accessible

Michael A  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex G  |  First Impressions 
Clasificación:
5.0

Restrooms in the back could probably use and update, but generally a very good experience met all my expectations.

Seth H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHET S  |  First Impressions 
Clasificación:
5.0

Plenty of carts were available to make the transfer process painless except for my sore back!

Jeffrey F  |  Online Move In 
Clasificación:
5.0

The self storage was great and the Baraboo personnel were courteous, efficient and professional. Very clean site. The trailer self return process was horrible. I recommend posting the process at the site instead of just saying go to the website. We had an issue with the website and after a long wait time the first person answering couldn't assist and transferred us for another hour wait for a person that was NOT helpful either. Very awful experience

Christine S  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua T  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Buffy F  |  Overall Experience 
Clasificación:
5.0

Excellent service

Paul J  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian C  |  First Impressions 
Clasificación:
5.0

The storage building was well lit, very clean, just look at the floors. The staff was more than helpful. Reasonable rates as well. I endorse Uhaul in Baraboo, WI.

David B  |  Overall Experience 
Clasificación:
1.0

Nightmare from the jump off. I had enough when the manager told me my experience was a result of my own ignorance. I'm leaving as soon as I can

Kent K  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia K  |  Overall Experience 
Clasificación:
3.0

We used it for only one month so not a lone enough time to give a fair critique........however, at the end the management made a near wrong RIGHT and that was kind of them......I am trusting that in the future, when in emergency situations like ours, that they will be MORE clear so that those NEAR ERRORS can be averted..........We only stored one bed for less than one month by a day and that is where the near problem came in......So, Ray, thank you for caring more for the customer AND THEIR situations and concerns than for the almighty dollar. God bless you

Dorothy V  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephanie D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla P  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger F  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric K  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon K  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel G  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel G  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Tammy S  |  First Impressions 
Clasificación:
5.0

So easy to use. Thank you.

Teri S  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry S  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

MariAnne L  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sally A  |  First Impressions 
Clasificación:
5.0

Great helpful staff for easy rental and check out. Clean, safe and convenient location.

Charlene Z  |  Overall Experience 
Clasificación:
2.0

Some of the staff members are very friendly. Then other staff members are very rude and act like you should bow down and kiss there butt cause they are better then you. I have never had a bad experience with uhaul until now I hope you guys get better staff members

Bradrick D  |  Overall Experience 
Clasificación:
5.0

Great location for me and close to my apartment Thanks so much and great staff 👍🙂

Danielle W  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Duane G  |  First Impressions 
Clasificación:
5.0

Never had sen

Angela Z  |  Overall Experience 
Clasificación:
4.0

Clean and easy to use facility for storage units. I really appreciated the multiple luggage dollies! The online portion for renting a truck and storage unit at the same time was confusing causing us to spend extra time in store figuring everything out.

Emily T  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler B  |  Online Move In 
Clasificación:
2.0

Storage was stated it could fit a 1,200 sq. foot home. I only had a small apartment to move into it so figured a 10;5" would be perfect. I had a store more things in other locations. I didn't think the price was worth how small it was.

Vaughn B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Owen L  |  Online Move In 
Clasificación:
5.0

Very convenient while I searched for an apartment.

Jennifer C  |  Overall Experience 
Clasificación:
5.0

Excellent Staff and Facility. I rented indoor storage while working on finishing my home basement. I rented same from Your Madison West facility. Past tense for my Son and family. Both same experience.. Excellent Staff and Facility. ¡Gracias!

Robert T  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Rodney C  |  First Impressions 
Clasificación:
5.0

Great service! Thanks Ray!

Andrea S  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra S  |  First Impressions 
Clasificación:
5.0

When we rented the storage unit(s) there were recycled boxes in the office area which we were able to take for our move. Very friendly and informative people - all that we spoke with.

Kevin K  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott J  |  Online Move In 
Clasificación:
5.0

Ray and crew are the best. Always going above and beyond. I rate them a 10+

Daniel H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cortney B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DUANE L  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy B  |  First Impressions 
Clasificación:
3.0

The store owner or manager Ray, wasn't a pleasant man to be around. In one visit to pay my storage fees I encountered him when approached me and said, and I quote: " Did you set off my fkng alarm?" He isn't very professional.

Angel W  |  Overall Experience 
Clasificación:
5.0

Staff was super friendly and helpful!

Shane B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian K  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kane T  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex R  |  Overall Experience 
Clasificación:
5.0

The staff running the fruit desk office for sales and reservations were beyond helpful and courteous. She was a breath of fresh air during this transition

Lori S  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

BONNIE K  |  First Impressions 
Clasificación:
5.0

Had a couple problems when signing up and moving in, as we were given the wrong unit size and number and it caused a couple problems (especially since they were getting near closing) But once the problem was solved, it was a great storage area and the guys we spoke to a couple of times after move in (to ask questions) were superb. Very friendly.

Lacinda J  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Colleen Z  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia L  |  First Impressions 
Clasificación:
5.0

Very nice staff.

Pavel L  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gaylyn A  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA N  |  Overall Experience 
Clasificación:
5.0

Very helpful and friendly staff. Access was convenient and controlled environment was perfect. Two thumbs up!

Diane B  |  Overall Experience 
Clasificación:
5.0

Thank you, Raymond😊

Sharon V  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric E  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Bonnie H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula W  |  First Impressions 
Clasificación:
5.0

Great facility!! Need more of them .. We will highly recommend, very satisfied with our storage rental needs. Great staff!

Corrie B  |  Overall Experience 
Clasificación:
5.0

the girl who helped me was an excellent customer service agent. She knew exactly what I needed without me having to say it. Top marks ! As well as the young man who was extremely helpful and kind as well. I think you should advertise your company's accessories better so people know how efficient their move can be as well.

Erin O  |  First Impressions 
Clasificación:
5.0

Congratulations of Max Growth in Baraboo, WI Staff Excellent U Haul Facility Excellent Thank You!

Robert T  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ken S  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Tim O  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H  |  Overall Experience 
Clasificación:
5.0

Overall, great facility!! However, your access control system needs an upgrade as I was never able to use my card to access the facility, I always had to use my wife's card. Luckily, we were always together.

John L  |  Overall Experience 
Clasificación:
5.0

We have had storage lockers at different times during the past 2 years and Ray and his team have always provided excellent service and support. We recently moved out-of-state and had to coordinate by phone having some furniture stored for a few months at the facility. I provided the mover's contact information to Ray to authorize the mover as an authorized user. The whole process went smoothly. I highly recommend U-Haul of Baraboo for storage and moving services.

STAHL D  |  Overall Experience 
Clasificación:
5.0

The staff was great, they constantly check to make sure that the doors are properly locked and if not they call you right away. Very polite and knowledgeable staff. Los recomiendo, son excelentes.

Sally F  |  Overall Experience 
Clasificación:
1.0

I would recommend taking your stuff to another storage facility.

Jessica S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMI A  |  Overall Experience 
Clasificación:
5.0

I dont know her name but whoever was working that day was really helpful

Krysta M  |  Online Move In 
Clasificación:
5.0

The best storage place. Will spoil you, all other storage places don't come close.

Brent H  |  Overall Experience 
Clasificación:
5.0

The only problem I had was with my key card. It would work, then it would not recognize me. Had to go to the office and have it reprogrammed several times before they got it right.

Joe P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus G  |  First Impressions 
Clasificación:
5.0

this is the best storage facility. If I ever need storage again, it will be with U-Haul moving & storage of Baraboo.

Debra K  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel H  |  First Impressions 
Clasificación:
5.0

I rented my unit online. I went to the Uhaul office and picked up the lock and keys and access card. It was very easy. The building is very clean and easy to access. I especially like the indoor unloading/loading area. Also, the carts are very handy for moving things from your car to your unit.

Doreen H  |  Online Move In 
Clasificación:
5.0

Thank you, Ray, for all you have done for me during these trying times. I appreciate your kindness. Susan McGuiness

Kelley M  |  Overall Experience 
Clasificación:
5.0

Thank you! This made a very complicated transition far more manageable, than it otherwise would have been. Appreciate the availability, quality, and customer service.

Marvin J  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie L  |  First Impressions 
Clasificación:
3.0

I never even used the unit. I didn't realize the set up and how much Of a hassle it is to get to my unit in the maze. I didn't have scissors with me and I couldn't break the seal. An alarm went off because I didn't have the card I didn't know about. I will not renew my unit for next month. $60 wasted.

Charity T  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kris S  |  Overall Experience 
Clasificación:
5.0

I have been treated with the utmost respect and kindness. Im very please with my experience and will recommend Uhaul to my friends and family in the future.

Dennis G  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

lisa m  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam H  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelley W  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric O  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sally F  |  First Impressions 
Clasificación:
5.0

Your staff were very helpful and friendly.

Marcia T  |  Overall Experience 
Clasificación:
5.0

I've worked with UHaul Baraboo several times now and love the service they provide.

Jeff H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent H  |  First Impressions 
Clasificación:
1.0

If you have a website that collects the guests info, then have all the questions needed asked. It took 20 min to checkin, as there were still unasnswered info the company needed.

Jim E  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Cindy D  |  Overall Experience 
Clasificación:
5.0

Very well organized and secured. I am very confident leaving my belongings there.

Thomas W  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayne W  |  First Impressions 
Clasificación:
5.0

The man that works there all the time ,I believe he may be a manager is an employee that I would try to steal for my business. He is very helpful and has been professional . He is a good worker. Make sure you keep him. We used to have a business and hoped to have employees like him. They are few and far between.

Gary A  |  Overall Experience 
Clasificación:
3.0

Had a problem with scheduling a truck. Was told we would receive a truck for 128$. Then after we got to site for pick up, the truck was 202$. Nobody likes to be lied to about there money.

Shane N  |  Overall Experience 
Clasificación:
5.0

Very pleased with the storage area and store faculty in general. If a climate controlled storage area is needed, I recommend this location, very helpful and friendly staff for service.

Stephen S  |  Overall Experience 
Clasificación:
1.0

You did great up till I was told rent was due on the 30th and then I was informed because February only has 29 days it backdates, what a load of crap!!!! I had the unit cleared before noon.U-Haul also needs to prorate I just paid a full month on 2 units I won't be using, I wish I would have been thinking I would have put the locks back on the empty units. And you really need to do something about the ice in the loading area that is an acc waiting to happen.

Nicole T  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra M  |  First Impressions 
Clasificación:
5.0

If I needed a storage unit again I would definately return. Location is great. Staff very helpful. The center is very clean. I loved being able to park in garage and not worry about weather.

Troy G  |  Overall Experience 
Clasificación:
5.0

Great service

Anthony O  |  First Impressions 
Clasificación:
2.0

I felt humiliated by your company representative when applying for a storage unit. I felt the request for 3 contact ne numbers and one physical address was excessive (to the point of ridiculousness).

Nela S  |  First Impressions 
Clasificación:
5.0

The staff was very friendly and helpful. I had one of the best experience with the group of people in the Baraboo WI location.

Kristalyn K  |  Overall Experience 
Clasificación:
3.0

Check in clerk good. Reservationist terrible Didnt know her product

Cindy D  |  First Impressions 
Clasificación:
5.0

Great service! Very helpful. The convenient location is a plus. Easy to use and great security.

Leslie L  |  First Impressions 
Clasificación:
5.0

Easy and fast, employee was friendly and knowledgeable

Nicole T  |  First Impressions 
Clasificación:
5.0

Very good service, explanation of terms and conditions.

Patricia M  |  First Impressions 
Clasificación:
5.0

I was very happy with our storage unit. It was spacious and convenient. I liked the fact that there are carts/dollies that you can use to load and unload your items. The drive in bay was very nice.

Jacqueline V  |  Overall Experience 
Clasificación:
5.0

Super easy, super fast. Happy customer.

Amy M  |  First Impressions 
Clasificación:
5.0

Very friendly staff that were willing to take the time to help out. Very recommended. Nicest Uhaul building I've ever seen.

nicholas s  |  Overall Experience 
Clasificación:
5.0

Everyone was friendly and they made the storage experience a good thing

richard r  |  First Impressions 
Clasificación:
4.0

Great service

Shari b  |  First Impressions 
Clasificación:
5.0

Safe and convenient.

Agrace H  |  Overall Experience 
Clasificación:
5.0

Staff were always polite, very clean facility. Best service I ever had!

SHERYL R  |  Overall Experience 
Clasificación:
5.0

Very clean & easy to use.

camilla h  |  First Impressions 
Clasificación:
2.0

I made this month payment. 4 days later i came for my stuff amd you could not give me a brake on the price. When we ask the guy just laughed at us. Does it make any sence to pay full price and

paul m  |  Overall Experience 
Clasificación:
5.0

Ray is very personable and knowledgeable. Great customer relations person. Would use your facility again.

Stephen C  |  Overall Experience 
Clasificación:
5.0

Very friendly staff and very clean especially the restrooms!

Morgan M  |  First Impressions 
Clasificación:
5.0

Ray, the manger, is equal to or better than any other customer service individual I have ever had the great experience of working with. He is courteous, thoughtful and a tremendous asset for U Haul.

Robert L  |  Overall Experience 
Clasificación:
5.0

Genial

Jim W  |  Overall Experience 
Clasificación:
2.0

I was very dissatisfied with the customer service I received. There's not enough space to explain my situation. I will hopefully not have to use your company again.

Tracy N  |  First Impressions 
Clasificación:
5.0

Friendly, professional service. Nice clean facility

Dennis E  |  First Impressions 
Clasificación:
4.0

Friendly and helpful

Katherine W  |  First Impressions 
Clasificación:
5.0

I was on my lunch hour and happened to get the general manager, Raymond Poole. He was fast, efficient and knowledgeable.

Lisa P  |  First Impressions 
Clasificación:
5.0

yesssssssssssssssssssssssssss

travis e  |  Overall Experience 
Clasificación:
4.0

Staff was very friendly and helpful. Unit is clean and well lit. Door latch was a little touchy to get locked. Carts could have been a foot longer. Very good experience so far.

Douglas C  |  First Impressions 
Clasificación:
5.0

Amazing employees. Had the best service I ever recall having. Will definitely use them again.

Brenda F  |  First Impressions 
Clasificación:
5.0

Very easy to access your storage unit, bright, clean building. Well equipped and setup for ease of loading unloading belongings.

Stephen S  |  First Impressions 
Clasificación:
4.0

Great service, excellent security and access. Units walls just seem a little flimsy.

Jennifer J  |  First Impressions 
Clasificación:
5.0

Super friendly and knowledgeable.

Charlene Z  |  First Impressions 
Clasificación:
5.0

Excellent service & helpful!!

SHERYL R  |  First Impressions 
Clasificación:
5.0

Will use again if the need arises

Lisa H  |  Overall Experience 
Clasificación:
5.0

Fast service, great price and love the first month free. Facility is very clean and secure

Kathy D  |  First Impressions 
Clasificación:
5.0

Clean, well lit, and super easy to rent

Alex R  |  First Impressions 
Clasificación:
5.0

Friendly, efficient staff. Clean place. Affordable rates

Jeff S  |  First Impressions 
Clasificación:
5.0

Best people, ever.

Elaine M  |  First Impressions 
Clasificación:
5.0

Good customer service. The trainee did a great job.

Paula M  |  First Impressions 
Clasificación:
5.0

Very friendly. Answered all our questions. Very clean show room and storage areas as well.

Annie H  |  First Impressions 
Clasificación:
5.0

Great service and help from Raymond. Hopefully since I'm new, he'll forgive me for not clocking out this one time my bad

Jodie P  |  First Impressions 
Clasificación:
5.0

Fast and efficient service. Very clean storage, well lit and secure. Easy access.

Krista K  |  First Impressions 
Clasificación:
5.0

Excellent customer service, very clean facilities, would definitely recommend.

Richard C  |  First Impressions 
Clasificación:
5.0

The location is absolutely amazing and the staff there is phenomenal and helpful!

Michal J  |  Overall Experience 
Clasificación:
5.0

The facilities are clean and very nice. The customer service was excellent. The store manager was wonderful as was Ashley, who helped me get set up. This is my second experience and both were great.

Pamela R  |  First Impressions 
Clasificación:
5.0

great staff

Agrace H  |  First Impressions 
Clasificación:
5.0

Staff was extremely helpful and the facility was well kept.

kyle b  |  First Impressions 
Clasificación:
5.0

The facility is very clean and organized. The service is very professional and excellent. I'm very happy with my decision to do business there.

DAMIANCHRISTOPHER N  |  First Impressions 
Clasificación:
5.0

Would recommend dealing with u-haul

Donald G  |  Overall Experience 
Clasificación:
5.0

Great service

Joseph C  |  First Impressions 
Clasificación:
5.0

Nice to have all the carts available for moving items into the storage locker.

Joseph S  |  First Impressions 
Clasificación:
5.0

Customer service was excellent, well beyond expectations. Fantastic job. Thank you.

Thomas S  |  Reservation 
Clasificación:
5.0

Very helpful and knowledgeable. Excellent customer service!

Rachel S  |  Reservation 
Clasificación:
5.0

Was very helpful through the reservation process

Wayne B  |  Reservation 
Clasificación:
5.0

Wish is was open past 5. Raymond was very helpful

Jonathan C  |  Overall Experience 
Clasificación:
5.0

Raymond was extremely helpful. Great owner operator! Ashley was great too! Hours in the evening could be better for those who work standard hours(8-5)

Jonathan C  |  Overall Experience 
Clasificación:
3.0

Not real happen with the guarantee date and than not following through on the grantee date. It was suppose to be here no later that oct. 1. I received phone call oct. 3rd saying it just got there.

Deb N  |  Overall Experience 
No se han enviado comentarios para esta ubicación.
  • Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Propano

    ¡Servicio de propano entregado directamente en tu puerta!

  • Camiones a la venta

    ¡Tenemos la selección más amplia de la industria!

  • History

    We have an adaptive reuse program to better the environment!

Volver
arriba