Comentarios del cliente para U-Haul Moving & Storage of Bangor

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Bangor

Grado total:

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William O. en

Grado:

Equipment works great for a 4 day trip, Maine to Florida, 5th time and NO problems, will do again next year. Thank you U-Haul.

Matthew F. en

Grado:

El cliente no dejó un comentario.

Daniel M. en

Grado:

Waited for 20 minutes while 2 employees waited on a personal friend. Another employee finally waited on me for a 5x8 trailer. She hooked it up and 3 minutes down the road in 5:30 traffic the trailer popped off the hitch and ran into the back of my van damaging the door of my vehicle. Definitely not a happy camper right now.

Stanley B. en

Grado:

???

Shannon M. en

Grado:

El cliente no dejó un comentario.

Deborah N. en

Grado:

The staff was less then professional and the return process was more difficult then the pick up!!!

lenwood C. en

Grado:

El cliente no dejó un comentario.

Lenwood C. en

Grado:

El cliente no dejó un comentario.

judy G. en

Grado:

Summer st is a convenient location. Weird traffic pattern, but Bangor is like that. The store seemed very well stocked and updated. The pickup truck smelled like cigarettes smoke, but was clean and new. We had to roll the windows down. Only one person was scheduled. Weekend is a busy time for people moving, seems odd only one person. She was cheerful and lovely under the pressure. I had plenty of time to watch her while I waited to return the vehicle.

Jack K. en

Grado:

El cliente no dejó un comentario.

Tamra H. en

Grado:

Heidi and her crew were polite, helpful, and knowledgable!

Jerrald D. en

Grado:

El cliente no dejó un comentario.

Jennie C. en

Grado:

As is usual from either Bangor, Maine office everything was great. The people were polite and courteous. Very helpful and able to help in any situation. The only problem we are having is with the storage unit doors. Specifically the electronic pass into the unit after hours.

Mackenzie S. en

Grado:

The two employees I encountered during my pick up and drop off were kind, caring and helpful. They helped me, and made it very easy for me to do what I needed to do. The only complaint I have is that the store is too small for all the supplies they have. It's a maze getting to the customer service desk. Keep up the great work, everyone!

Donald L. en

Grado:

El cliente no dejó un comentario.

JOHN W. en

Grado:

El cliente no dejó un comentario.

david n. en

Grado:

Very helpful

Kenneth H. en

Grado:

At the 9a.m. opening the Uhaul staff were too few to deal with the number of customers making returns and new rentals. Within 15 minutes the customer line stretched around the showroom and out the door.

Tracy B. en

Grado:

El cliente no dejó un comentario.

Lenwood C. en

Grado:

El cliente no dejó un comentario.

Nathan B. en

Grado:

Heidi was great. Super friendly and nice at the end of a twelve hour shift.

Kellie R. en

Grado:

Heidi was excellent to deal with and very nice.

Jim G. en

Grado:

Heidi and the installer were superb. Everything was explained well and instal went smoothly. They even fixed an exhaust hanger for me. Facility was clean and well organized.

Rose S. en

Grado:

El cliente no dejó un comentario.

Daniel M. en

Grado:

Vehicles always disgustingly stink of cigarettes and irritate my sinuses and breathing. All vehicles should be smoke-free with financial penalties for smoking stench or at least offer smoke free vehicles like hotel rooms.

James W. en

Grado:

El cliente no dejó un comentario.

Douglas H. en

Grado:

Staff was great but the computer system you use is terrible. Was standing there for 20 mins waiting for stuff to load through and the truck I reserved was rented before I got there and got a smaller truck

Naomi J. en

Grado:

El cliente no dejó un comentario.

Burton K. en

Grado:

the young lady there did a great job. If I need a trailer again I will go back there

Nina Jerome S. en

Grado:

El cliente no dejó un comentario.

Michael G. en

Grado:

El cliente no dejó un comentario.

Roger L. en

Grado:

Everyone did a great job.

BRENDA D. en

Grado:

I wanted to know more about the insurance that I could buy so I wouldn't be responsible if something happened to the trailer and/or our contents. Neither of the people who helped me really knew much about it. They gave me pamphlets but they really didn't explain anything either. I read the words "some exclusions apply" quite a few times in the fliers but the people who work there really need to know what the insurance covers. I called and the phone always goes to the call center instead of the local office answering. I wanted to up the insurance values that my husband agreed upon but they couldn't do it over the phone. The person I talked to said they would relay the message to the local office and someone would call me back. They didn't. I'm just glad we didn't need it!!

Niels Christian A. en

Grado:

They always work in your favor to resolve any misconceptions

Zachary S. en

Grado:

El cliente no dejó un comentario.

Steven B. en

Grado:

El cliente no dejó un comentario.

Kathy C. en

Grado:

El cliente no dejó un comentario.

Burton K. en

Grado:

I was very happy with the service here

Bobbi Sue K. en

Grado:

Excellent service and excellent staff thanks for everything

Anthony T. en

Grado:

Thanks

Natalie H. en

Grado:

Thank you for offering this service.

Crystal M. en

Grado:

They were very nice and very helpful

Robert J. en

Grado:

I was nervous going in because I thought it'd be a long process. It took less than 20 mins and I was loading my stuff into the unit. The woman that helped me was very helpful!

ALLISON H. en

Grado:

Storage was easy to access and staff was always helpful.

craig c. en

Grado:

All went great.

craig b. en

Grado:

everyone was especially helpful.

KATIE F. en

Grado:

One day I was loading some things into my vehicle and struggling. The staff person could likely see me on camera, but closed the garage anyway. I buzzed the door to be reopened and no one replied.

Debbie M. en

Grado:

Thank you to Heidi and the staff at Sumer St location in Bangor ME. You where all very helpful.

Debbie M. en

Grado:

I wish the rest of my move went as easily as picking my 4 u-boxes from Heidi and her staff.

Debbie M. en

Grado:

Thank you too Heidi and the staff at the Summer St. location in Bangor ME. They were very helpful, in a very stressful time.

Debbie M. en

Grado:

Heidi Ferguson was fantastic to work with. She and her staff went above and beyond to ensure that the pick up of each of my 4 u-boxes went as smoothly as possible.

shante b. en

Grado:

This was the worst u haul experience I ever had. Only one person knows how to do things. Which means she is the only one that can help with anything, Which takes for ever. ROACHES!!! YUCK!!!!