Comentarios del cliente para U-Haul Moving & Storage of Bangor

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Bangor

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Kathy C. en

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El cliente no dejó un comentario.

Burton K. en

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I was very happy with the service here

Skip V. en

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El cliente no dejó un comentario.

heather L. en

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We were told there was a full tank of gas, but it was only 3/4 full.

Stephen L. en

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Exceptional staff and customer service at this location.

THOMAS R. en

Grado:

Have more on-site parking for customers.

Jessie B. en

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Had what we needed available when we wanted and for a reasonable price.

Rebeccaa P. en

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El cliente no dejó un comentario.

Aric S. en

Grado:

Great service was given an I will tell others an would use again if needed

David W. en

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El cliente no dejó un comentario.

Michael M. en

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Nothing, all good

Valerie H. en

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Pretty good service. Took a little time for younger employees to figure what to do next but overall exceptional customer service through issues both in store and online

Robert C. en

Grado:

Pick up and drop off went quick and smooth, and the associates were friendly

Samantha M. en

Grado:

I was overcharged for milage brought it to csr attention he told me I was wrong when I got the uhaul I paid for 100 miles went 237 and today when I returned it he charged me the full 237. Called customer service the rep Matt at Summer Street in Bangor continued to argue with her I got aggravated because he just didnt want to do the right thing and refund because he overcharged that I left. I will be bringing this issue to someone higher than him

Thomas N. en

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El cliente no dejó un comentario.

Matthew B. en

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El cliente no dejó un comentario.

Thomas N. en

Grado:

nothing - it's great the way it is

Malcolm M. en

Grado:

I would recommend this location. However our experience with uhaul before getting to this location was very poor. I made my reservation for a 15 ft truck. We were to pick it up in our town. I received a call the day before pick up from a uhaul representative stating that the closest location did not have the 15 ft truck and that we would have to go to the next town over to pick it up. That was fine with us. I called the next morning on our way to pick up the truck, they said they didn't have a 15 ft truck. My son, who just got out of the Air Force received his belongings from South Dakota. We rented the truck to move everything to his new apartment. Mind you, we had the whole day planned out to move starting at 10am. We had people helping us to move. After multiple conversations with uhaul, the closest place to get another truck was in Bangor, 70 miles away. Uhaul said they would give us $50.00 off and more miles, but we lost multiple hours, lost our help and had to pay for the gas to drive up to Bangor, gas for the car and 15 ft truck back just to get to where we should have been at 10am. We didn't get to start moving until 4pm. We tried to get a different size truck but we were told they were unavailable. I feel this whole experience was extremely unacceptable. It created a lot of stress and more work for us. I will never use U Haul again.

Rick S. en

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El cliente no dejó un comentario.

Louis J. en

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El cliente no dejó un comentario.

Beverly F. en

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El cliente no dejó un comentario.

Thom P. en

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El cliente no dejó un comentario.

Scott T. en

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man at desk NOT helpfull

KENNETH B. en

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I contracted for a three day rental. My plans changed and I returned the UHaul after 30 hours. I was disappointed that there was no rebate.

Martin L. en

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Fast courteous service, great job thanks!

Gary T. en

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El cliente no dejó un comentario.

Wesley L. en

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El cliente no dejó un comentario.

Wayne R. en

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El cliente no dejó un comentario.

Kimberly K. en

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El cliente no dejó un comentario.

Jorge G. en

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El cliente no dejó un comentario.

Tasha P. en

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El cliente no dejó un comentario.

Mohammadamin R. en

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El cliente no dejó un comentario.

Judy M. en

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El cliente no dejó un comentario.

Bobbi Sue K. en

Grado:

Excellent service and excellent staff thanks for everything

Anthony T. en

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Thanks

Natalie H. en

Grado:

Thank you for offering this service.

Crystal M. en

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They were very nice and very helpful

Robert J. en

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I was nervous going in because I thought it'd be a long process. It took less than 20 mins and I was loading my stuff into the unit. The woman that helped me was very helpful!

ALLISON H. en

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Storage was easy to access and staff was always helpful.

craig c. en

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All went great.

craig b. en

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everyone was especially helpful.

KATIE F. en

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One day I was loading some things into my vehicle and struggling. The staff person could likely see me on camera, but closed the garage anyway. I buzzed the door to be reopened and no one replied.

Debbie M. en

Grado:

Thank you to Heidi and the staff at Sumer St location in Bangor ME. You where all very helpful.

Debbie M. en

Grado:

I wish the rest of my move went as easily as picking my 4 u-boxes from Heidi and her staff.

Debbie M. en

Grado:

Thank you too Heidi and the staff at the Summer St. location in Bangor ME. They were very helpful, in a very stressful time.

Debbie M. en

Grado:

Heidi Ferguson was fantastic to work with. She and her staff went above and beyond to ensure that the pick up of each of my 4 u-boxes went as smoothly as possible.

shante b. en

Grado:

This was the worst u haul experience I ever had. Only one person knows how to do things. Which means she is the only one that can help with anything, Which takes for ever. ROACHES!!! YUCK!!!!