Customer Reviews for U-Haul Moving & Storage of Alief Saigon

2,747 comentarios

11334 Bellaire Blvd   Houston, TX 77072
(Between Boone & Kirkwood)

(281) 933-1860

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(281) 933-1860

11334 Bellaire Blvd
Houston, TX 77072
(Between Boone & Kirkwood)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Jackie P. 
Clasificación:
5.0

I was so clean and nice

farmannullah F. 
Clasificación:
5.0

Every time I'm their excellent customer service,from manager to workers it's always a good experience

Gloria M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quynh T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

aaron J. 
Clasificación:
5.0

El cliente no dejó un comentario.

kyle c.  |  Overall Experience 
Clasificación:
5.0

Steering was pretty loose. Had a lot of miles on it.

Mary R. 
Clasificación:
1.0

Supervisor harassment of returning truck.

Jason T. 
Clasificación:
5.0

El cliente no dejó un comentario.

marvin b.  |  Overall Experience 
Clasificación:
5.0

Employees were nice and helpful!

Brittney M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris A. 
Clasificación:
5.0

Storage was clean uhaul truck clean and run smooth and the staff was very friendly

MICHAEL H.  |  First Impressions 
Clasificación:
5.0

The staff was very competent from reception to service. They exhibited above and beyond excellence in customer service. The service team is an asset to U-Haul. My experience was beyond expectations. Thank you again... Mr. Grant

Horace G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

janice M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor B. 
Clasificación:
5.0

Good.service lady I'm forget her name

Hung N. 
Clasificación:
5.0

El cliente no dejó un comentario.

gilbert h.  |  Overall Experience 
Clasificación:
5.0

Manager is always with great attitude will continue rent with u guys

luis T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachell H. 
Clasificación:
5.0

El cliente no dejó un comentario.

janice M. 
Clasificación:
1.0

Janury 31,2022 around 3:00 pm at the Bellaire location...There was a hispanic lady at the front desk at first she spoke spanish to me but after she said I needed to speak english in orden for her to help me, she was extremly rude, she was extremly agressive & disrespectful. She had no patience and cursed at me saying the f Word, she was so unproffesioal she shluld not be talking to customers like that. There was also an asían lady there she was really nice and helped us out.

Gabriel F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rhonda Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Max M. 
Clasificación:
4.0

Better cimmunication with customers. My original pickup location didn't have the vehicle that I was scheduled to pickup. I had to search for a secondary location at the time I was scheduled to get my truck.

Henry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Izamar L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ayodele J. 
Clasificación:
5.0

Forgot our blankets

Shelby L. 
Clasificación:
5.0

Very…. Very good service, friendly staff .

huy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jude B. 
Clasificación:
5.0

Fast service, I liked the timely response.

Alfred R. 
Clasificación:
4.0

The lady who helped me did a great job. Please tell her thank you!

STEPHEN S. 
Clasificación:
5.0

I m so please with everything

Phong T.  |  First Impressions 
Clasificación:
5.0

Customer service was excellent and really accommodating. I will definitely recommend this location to anyone

Jordanya M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose V. 
Clasificación:
5.0

Good Service and excellent people

Sandeep K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trung N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNIE MICHELLE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

carlos h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGEL Q.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thai T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENVER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nina C. 
Clasificación:
1.0

At the conclusion of my trip, before I dropped the truck off, I stopped at a gas station in Katy, TX, and refilled the gas to make sure the truck was filled to where it was when I picked it up. When I got to the return location on Bellaire Blvd, in Houston, Texas, after checking the applicable settings, the young man informed me that I owed UHaul $12.50 because I had NOT left the gas at the beginning appropriate level. I then explained to him that the Uhaul trucks did not have the 'hash markings' to show the difference between the 3/8 and 1/2 markings to FULL. He was so loud, rude, and intimidating that, as a 62 yo African American female, I felt I was being bullied into paying something I did not owe. Going forward, I will go out of my way to AVOID using UHaul (and will encourage family & friends to do the same) unless I have one of the employees at the initiating location, I am renting it FROM, to come and physically confirm the gas level. I also now realize that I should've taken a picture or short video to confirm the beginning gas level. But then again, "why?" should a customer (especially an elderly customer) have to do that? Shame on you, U-Haul.

LaVera C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ronnell B. 
Clasificación:
5.0

One of the employees I guess thought he was flirting with me by telling me put your earmuffs on so I can see you and then asked the person helping me if I was charged a $5 receipt fee. That seems really outdated and unprofessional as well as male chauvinist behavior which is pretty gross to me and finally always has been. The person that helped me was great as well as other employees who were nice but that guy might get y'all sued for thinking he's being cute and funny and saying that garbage to the wrong person

Natalee H. 
Clasificación:
4.0

I like the fact we can reserve it online and pick up and drop off is very convenient.

Kinh T. 
Clasificación:
5.0

Fast check in and check out.

Michael P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Samuel S. 
Clasificación:
5.0

Excellent service

David S. 
Clasificación:
1.0

Have someone to talk too. I talk to 4 people with 4 different prices. the truck broke down and was a day late but let not talk about that but please pay for all days the truck is out.please call Dexter 832-204-1936 I did talk with Alisha Brooks she tried to be help. She was Good

dexter C. 
Clasificación:
5.0

Just continue the Good Service 👍

Julius A. 
Clasificación:
5.0

El cliente no dejó un comentario.

philip b.  |  Overall Experience 
Clasificación:
1.0

Very unprofessional the young lady who check me end stop working with me and went help another customer… then when I came back to return the vehicle she said I would get a email instead of a paper check out receipt… I have a business myself I said I need this she said don't go inside… I didn't listen to her I when to Speak to the manager about this .. and he straight out call me a liar … he said I don't believe she said this … Very very poor service…

Joanna G. 
Clasificación:
5.0

Silvia V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolina P. 
Clasificación:
5.0

I recommend this location to anyone looking for a storage. STUFF NICE AND FRIENDLY MR CHRIS HE'S PERSON HELPINGS ME ALL THE TIME . Thank you for team work in this location

Boujemaa M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devyn N. 
Clasificación:
5.0

Todo esta bien

LEANDRO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

kim T. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVE W. 
Clasificación:
5.0

Nothing just keep up the Good Work 🤠

Julius A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Vy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trenaye P. 
Clasificación:
5.0

Nothing need to be improved

Id Y. 
Clasificación:
2.0

The truck was clean once I got home to move first load everything was OK when going back to get another load the front left wheel fell off

BENJAMIN S. 
Clasificación:
5.0

Return process was great.

JEAN L. 
Clasificación:
5.0

Return process was smooth as butter.

JEAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Omar E. 
Clasificación:
5.0

Mr John, Christopher and the young man at the Bellaire location are valuable amazing workers. Keep them forever. Mr. Eric at the Gessner location is amazing as well. Very informative and caring. Yours workers has shown me the are still great people in the world.

Shentel A.  |  First Impressions 
Clasificación:
5.0

The team working on Saturday, October 8, 2022 were the absolute best! They were friendly, understanding when I needed to change reservation type, and very knowledgeable. They made a potentially stressful experience extremely easy. They seemed to work together very well!

Keila O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evelyn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chloe S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anand K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mariya K. 
Clasificación:
1.0

We were sent to 2 different locations across town before we finally were able to get a truck - the initial booking was made over the phone and when we went to the first location, the truck still had furniture inside. When we informed the staff of this, they said that the truck was not actually supposed to be booked and that the only location that had an available truck was 30 minutes in the opposite direction of where we were supposed to go. Wasted 2 hours and gas because of all this. Extremely disappointed.

tien P. 
Clasificación:
3.0

They were overwhelmed! And did not have sufficient staff!

Landron W. 
Clasificación:
5.0

El cliente no dejó un comentario.

María R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronika F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Usman K. 
Clasificación:
2.0

Minimize mistakes like double booking. Improve customer service. Review trucks make sure they are clean. Improve the App it's useless.

Kenneth A. 
Clasificación:
5.0

Noon

Abdulai K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Manuela A. 
Clasificación:
5.0

Great people

Trent P. 
Clasificación:
5.0

Staff lady really nice and friendly! She shows us all the available storage in different building. I happy to work with her. 

GIAM H.  |  First Impressions 
Clasificación:
4.0

Check equipment more frequently

Barry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynden A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oshay J. 
Clasificación:
5.0

Customer experience was great with counter representative. Vehicle was dirty and smell really bad.

Kabir B. 
Clasificación:
1.0

unprofessional and unfriendly employees wouldn't listen to customers' arrogant

charles Z. 
Clasificación:
5.0

Frankly everything went well, I'm not disappointed in having chosen U-Hall.

Kourouma F.  |  Overall Experience 
Clasificación:
5.0

They need more Towing equipment there?

Adan L. 
Clasificación:
1.0

I was told that a credit of 28$ will be applied if i returned the truck ( which was given to me almost empty). I had to walk through the rain to go pick up this same truck. The guy specifically told me that since the car is almost empty, if I returned it to 1/4, the 28$ will be applied to my account and if i return it exactly how it was when it was given to me, I wouldn't have to worry. It was raining heavily during this time so i agreed and signed. I woke up this morning with a 58$ charge on my account because I didn't return the car to 1/4. I've called both uhaul and this location and both parties were so rude and very unhelpful.

SPLENDERAH M. 
Clasificación:
5.0

Wonderful Staff!

Terra C. 
Clasificación:
5.0

El cliente no dejó un comentario.

giovanny Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary E. 
Clasificación:
5.0

Clean Truck. Professional personel and very Clean toilet 🚻

BISSONG B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamal B.  |  Overall Experience 
Clasificación:
5.0

Make sure to thoroughly check trucks for everything. Last truck rented not well maintained, I was very disappointed 

Julius A. 
Clasificación:
3.0

Longer hours

Bobby R. 
Clasificación:
5.0

Great

Abdulai K. 
Clasificación:
5.0

No idea what to tell, everything was as expected, keep it up thanks

ernesto H. 
Clasificación:
5.0

Staff was very helpful and went out of their way to accommodate me.

MANUEL C. 
Clasificación:
4.0

Everything is good

Vu C. 
Clasificación:
4.0

The rolling door to this 6'x12' trailer I rented apparently had some damage to the track , it would not close after I had opened it to load . This led to a situation where we couldn't keep it closed after loading . We worked around it but UHaul should have known that door does not work properly . You can be sure I will be checking the door operation the next time I rent .

Brooks D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter P.  |  First Impressions 
Clasificación:
5.0

You may need to hire more staff in thay location so that the services can be more faster.

Onyebuchi A. 
Clasificación:
4.0

There are nails and screws in the parking lot. A screw was in my tire then had to wait til the following morning to go to discount tires to get it repaired

Jessica M. 
Clasificación:
5.0

Great people, very helpful and efficient.

Andrea B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tri T.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Emerald W.  |  Overall Experience 
Clasificación:
4.0

Hi,6 pm is to early, with all traffic or people who have business..

Eduardo G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrence S.  |  First Impressions 
Clasificación:
5.0

John goes above and beyond to make a great rental experience

mitchell b.  |  First Impressions 
Clasificación:
3.0

No elevator in the building.

leslie o.  |  Overall Experience 
Clasificación:
5.0

Henry Mouton was super helpful and nice. Highly recommend!

Gabriel N.  |  Overall Experience 
Clasificación:
5.0

The staff is very solid. The facility was clean and it was easy to move in. No complaints.

Daniel A.  |  First Impressions 
Clasificación:
5.0

we need more hours to enter our storages like 7 am to 9 pm because the the daily regular hours so traffic or better. 24 hours

Duc N.  |  First Impressions 
Clasificación:
5.0

They are very kind

Simon A.  |  Overall Experience 
Clasificación:
5.0

Keep it up with more intuitive approach and dynamics.

Clifford U.  |  First Impressions 
Clasificación:
4.0

Overall good service

curtis T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward W.  |  Overall Experience 
Clasificación:
5.0

Rodney was not only professional, but I personally observed him assisting customers buying propane, helping with truck and storage rentals, and being cordial and nice to his coworkers. As far as my interactions on property, he was completely awesome and took care of everything in a timely and concise manner. The other gentleman wearing a US Army hat with the gray beard was very informative and was great as well. Just in passing, we briefly talked about apartments in the area and places to visit. All in all, this location gave outstanding customer service, was conveniently open on Sunday afternoon, and was very clean and exceeded any expectations that I arrived with. Thank you to the entire Alief Saigon staff.

Michael P.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Sherri N.  |  Overall Experience 
Clasificación:
5.0

If I need another storage in a future I’ll choose uhaul again

Sergio C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCUS S.  |  Overall Experience 
Clasificación:
4.0

Fair priced

GALEN E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

marie c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TIARA F.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Lynetta M.  |  First Impressions 
Clasificación:
5.0

The manager help me out took his time even tho they was super busy he made sure to show me the storage to make sure it was what I wanted got me in and out very fast with my uhaul and storage unit glad I came to this place

Bernard B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LEILA O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELIA H.  |  First Impressions 
Clasificación:
5.0

When I arrived there was a very long line and only two individuals working. They swiftly moved to get each customer served and when I got to the counter they were kind and pleasant. Ready to serve. Going above and beyond despite there staffing at the moment. Great job guys!

Quanice S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYNA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK JOSEPH W.  |  First Impressions 
Clasificación:
1.0

I would never use this storage again rats ate threw all my boxes damaged my living room set and 3 bedroom sets I had to trash everything my storage was a total mess when I went inside even it was big bugs all over my boxes I couldn’t bring any off the things in my house as my movers was loading the uhaul they had to shake boxes off and even seen a big rat run up wall the whole the place is a total waste of my money I could of used another storage 1801 unit d needs to be rebuilt

Stacey G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LAN D.  |  Overall Experience 
Clasificación:
5.0

The staff were friendly, helpful and went beyond their call of duty to make you comfortable. Thanks to all from Manager down. Will see you soon.

JENEBA T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Zelora O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

duina r.  |  Overall Experience 
Clasificación:
5.0

Great people that work there helped us out from the start and from the end thank you!

Raymond R.  |  Overall Experience 
Clasificación:
5.0

The guy who help was awesome and the customer service was great

CHRISTOPHER H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

audrey t.  |  Overall Experience 
Clasificación:
5.0

Knowledgeable and Professional

steven m.  |  Overall Experience 
Clasificación:
3.0

The time I went to pay for a extra month the there then was not as friendly as the ones was at first you had an all Black crew which was very friendly and they work very nice together and they kept us feeling comfortable the whole time that we was there I changed my mind on storage no problem they took good care of us

BILLY S.  |  Overall Experience 
Clasificación:
5.0

Employee are very friendly and always stay with a smile

RAYNA S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey j.  |  First Impressions 
Clasificación:
4.0

With the exception of a dripping leak which damage some of my property everything was perfect I would do business there again just not in the same type of unit

Robert S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Zelora O.  |  First Impressions 
Clasificación:
5.0

I like having the access card to open the gate, so I don't have to remember a code.

Tina B.  |  Overall Experience 
Clasificación:
5.0

MUchas gracias por su ayuda de moverme de adentro del edificio a afuera en la calle.

Guillermo F C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Werner V.  |  First Impressions 
Clasificación:
5.0

Excellent customer service!

AMY T.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Karen W.  |  Overall Experience 
Clasificación:
5.0

Very good service

Christhian R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JANET H.  |  First Impressions 
Clasificación:
4.0

I'm a returning customer but the online rental is new. I love the convenience.

Elizabeth B.  |  Online Move In 
Clasificación:
5.0

The staff was great from manager to assistant manager. Plus the other employees.

EULA B.  |  First Impressions 
Clasificación:
5.0

We did find a storage unit online and were able to move into it right away. However, we had so much stuff, we needed another unit. The staff was able to assist us in finding a second storage that was bigger to accommodate our belongings that was also close to the first storage unit we had.

Margot G.  |  Online Move In 
Clasificación:
5.0

I had reserved a room Online in the second floor NOT knowing there are NO elevators in that facilitie which you should be clear about that, but the general manager was able to switched me to a bottom floor( had to pay more of course) with no problems.

osmar v.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Brandon W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Armando V.  |  Overall Experience 
Clasificación:
5.0

I do wish I had access to my storage after 7 pm

MACK T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Johana O.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

RAHMAN A.  |  Overall Experience 
Clasificación:
5.0

N/C

Carol H.  |  Overall Experience 
Clasificación:
3.0

Would've gave an excellent rating. Office real busy, keep customers waiting around my 2 visits.

curtis T.  |  First Impressions 
Clasificación:
5.0

Good consumer service and place is clean

Alimatu G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marjorie A.  |  Overall Experience 
Clasificación:
5.0

No comment everything was ok

John S.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Kristen W.  |  Overall Experience 
Clasificación:
4.0

I'm very Please

Jason C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Morris A.  |  Overall Experience 
Clasificación:
5.0

The staff and the manager especially was very courteous and well-trained thanks

Bobby L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVIS S.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

tung n.  |  Overall Experience 
Clasificación:
5.0

Store manager is awesome, she is perfect!

JASMINE M.  |  Overall Experience 
Clasificación:
3.0

I cleaned out this storage unit on the 19th or 20th of November and asked the Manager could I close the account online cause he had a lot of customers and no help. He responded that I should be fine. Closed the account online and completed the survey and I have not stopped receiving bills for this unit.

Richard E.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Sharone S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

alonzo f.  |  Overall Experience 
Clasificación:
5.0

I saw a roach inside the storage

Sergio C.  |  First Impressions 
Clasificación:
5.0

Thanks for great service! 😊

valorie r.  |  Overall Experience 
Clasificación:
5.0

Everything was great! Employees was very helpful!!

lucrecia b.  |  First Impressions 
Clasificación:
4.0

Rented an interior storage pod and disappointed they do not have a single light bulb inside the units to assist with seeing while moving in/out. Unfortunately, the hallway light is not sufficient enough.

Patricia R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Worris W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanasia R.  |  Overall Experience 
Clasificación:
5.0

From manager to staff thanks for your excellent customer service.

Worris W.  |  First Impressions 
Clasificación:
5.0

I met Mr John pens he is a good man very politely to every one in the office very humble man l really appreciate he l Love Uhaul because of the way John Pena treated customers pls see all you can do to Retail he we need such a man god bless he and his family thank Eunice Amaechi

Eunice A.  |  First Impressions 
Clasificación:
2.0

The only reason I am giving a 2 star because the young black guy who works there is the nicest person ever and was always very helpful. Other than that this is the worst U-Haul place I have ever been to. I have arrived after work before closing time twice and as soon as I pulled up the people inside closed the doors early. Once you call, they get combative, very rude and hang up. I also moved out on my scheduled move out date to avoid being charged and I was still charged and never moved out until a month later. I had no idea until I received an email to pay my bill. It is very unprofessional there. I'm sure there is a ton of vacant units that they are still charging people for. I called the main customer service line and was apologized to but never got reimbursed for the extra money I paid. Everyone sucks there except that one guy

Lashaya L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KISHA T.  |  Overall Experience 
Clasificación:
5.0

Well please

Jason C.  |  Overall Experience 
Clasificación:
4.0

Good service

Elexia F.  |  Overall Experience 
Clasificación:
1.0

2 of my 55inch TVs were broken,all of my brand new sofa pillows had mold on them, in had to throw away clothes with mold on them this experience was horrible I paid 497 for my stuff to be broken

Candice B.  |  Overall Experience 
Clasificación:
4.0

While renting at U-Haul Saigon for 18 years the only issue I have had is talking to someone about the rental spaces in a timely manner. They need someone to deal strictly with storage rental.

TJ M.  |  Overall Experience 
Clasificación:
5.0

Jamontrae was awesome. He helped me in more than one occasions. Sorry if I butcher the name.

Brittany S.  |  Overall Experience 
Clasificación:
2.0

Unprofessional, poor service

Willie S.  |  First Impressions 
Clasificación:
4.0

Good service and support to our needs.

Silvia o.  |  Overall Experience 
Clasificación:
5.0

Thank you for serving me good, I will always patronize u haul

Helen A.  |  Overall Experience 
Clasificación:
3.0

na

OLIVIA P.  |  Overall Experience 
Clasificación:
5.0

Truly Professional Service

steven m.  |  First Impressions 
Clasificación:
5.0

Great staff great customer service skills

Willie F.  |  First Impressions 
Clasificación:
5.0

No comment

Peter O.  |  First Impressions 
Clasificación:
5.0

Excelente

Denise C.  |  First Impressions 
Clasificación:
1.0

The manager has an very bad attitude

jamie a.  |  Overall Experience 
Clasificación:
4.0

Very friendly and helpful staff. The only thing that I thought was a little weird was that a 15x10 climate control space is really just 3-5x10 side by side, divided units with 3 separate doors.

Lauren L.  |  First Impressions 
Clasificación:
5.0

No comment

Peter O.  |  Overall Experience 
Clasificación: