Comentarios del cliente para U-Haul Moving & Storage of Ajax

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Ajax

Grado total:

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Denise B. en

Grado:

El cliente no dejó un comentario.

tim C. en

Grado:

El cliente no dejó un comentario.

CLARENCE B. en

Grado:

El cliente no dejó un comentario.

George G. en

Grado:

excellent installation

Richard H. en

Grado:

El cliente no dejó un comentario.

Ramon P. en

Grado:

El cliente no dejó un comentario.

elizabeth T. en

Grado:

The staff should be clear in their questioning of customers. If the staff wants to know the address where the person is moving to, this should be asked, the question should not be "Where are you going?", when renting the van. What if the person is simply taking their possessions to a friend until he/she moves or in my case, a storage facility until I complete my move. We must make sure are communications are clear and are eliciting the right response for the question being asked. As a result, the address I gave was a storage facility address where my cheque was being sent.

ossama h. en

Grado:

Very nice staff , professional and friendly.

Giuseppe M. en

Grado:

Great service, the trailer was ready as promised and the staff are great

Nancy c. en

Grado:

It is a wonderfully clean and helpful service. Thankyou

Gary C. en

Grado:

El cliente no dejó un comentario.

Frank P. en

Grado:

El cliente no dejó un comentario.

Darren B. en

Grado:

This was a great experience, so I do not have anything to add.

Sean P. en

Grado:

El cliente no dejó un comentario.

Bryan R. en

Grado:

El cliente no dejó un comentario.

Tom M. en

Grado:

El cliente no dejó un comentario.

Norman M. en

Grado:

El cliente no dejó un comentario.

Murray T. en

Grado:

You don't need to do anything. Service was prompt and curtious. I was not disappointed with the end result and am very happy with the hitch and the installation.

GEORGE F. en

Grado:

your after hours website for drop offs is horrible I wasted 25 minutes on the phone with the uhaul number so I wouldn't get charged $20 - maybe you should install photo sensors when people drop off their rentals or use RFID tag system

Basil B. en

Grado:

Very happy with the service at this location. Kudos.

DAN E. en

Grado:

El cliente no dejó un comentario.

David L. en

Grado:

After tried to contact closer to home U Haul offices, no to avail . It was an easy and faultless experience from my initial phone call to dropping the vehicle off . U Haul you should take note that the other less reputable “ franchises “ are not great for your image !! Thanks to everyone at 239 Station Road

Patrick V. en

Grado:

El cliente no dejó un comentario.

Matt F. en

Grado:

I chose not to take the $15 coverage, and now have been charged for it after the fact.

rick S. en

Grado:

El cliente no dejó un comentario.

Brian R. en

Grado:

told the salesperson did not want insurance,but was charged it anyway.so i can only score you average.

Donald F. en

Grado:

I have rented several times from Oshawa and now just recently twice from the Ajax location. Ajax is clearly far and above in providing quality Customer Service. The bad examples of service being set at the Oshawa loc on Taunton are a blight on your company reputation

Richard H. en

Grado:

El cliente no dejó un comentario.

Eugene S. en

Grado:

El cliente no dejó un comentario.

aniysa S. en

Grado:

El cliente no dejó un comentario.

GEORGE F. en

Grado:

I found out there is an after hours charge of $20 this was a total surprise - don't believe it is fair you - this is just a cash grab you will loose me asa loyal customer

Oneil C. en

Grado:

All is well.

sherri S. en

Grado:

El cliente no dejó un comentario.

joel B. en

Grado:

Everything was absolutely fantastic

georgette C. en

Grado:

El cliente no dejó un comentario.

craig a. en

Grado:

Well above average service, would not hesitate to use again.

Dominic L. en

Grado:

Good job

Katherine H. en

Grado:

Most of the staff were very personable and friendly. When I had questions, they were quick to answer and help. The bathroom in the bay was not working, which was inconvenient.

Carol D. en

Grado:

The staff in Oshawa and Ajax was very friendly and helpful. I will recommend UHaul to my family and friends

Ron C. en

Grado:

Will rent again in the future

adrian t. en

Grado:

What was frustrating to me was the fact that I rented a trailer and combined it with the storage yet they never set up a payment plan for the storage. Annoying to say the least.

catherine v. en

Grado:

The staff were always pleasant and helpful. Thanks again.

michael N. en

Grado:

We were extremely pleased with the cleanliness and climate control and also by the service and location. I would highly recommend this location for its climate control, cleanliness and location.

John r. en

Grado:

I have read some bad reviews but I found their service personable, helpful, and thorough. They ran out of dollys though to move the stuff to the lockers when getting close to closing time.

Jules c. en

Grado:

Everything is great can’t complain

krishan n. en

Grado:

It was my first time getting a storage and they made it super easy to check in and use the space. They're very thorough and know what they're doing.

Christine H. en

Grado:

Everyone was very helpful

Tanya T. en

Grado:

The UHaul system is a good one. Great prices and when it works, very easy. Although the staff were friendly and tried to be helpful, we had communication issues.

Matthew A. en

Grado:

The staff was very polite and helpful to do business with wether it was for the storage or renting a vehicle, I would definitely do business again at this location if needed.

Marlene A. en

Grado:

I was very pleased with the facility. The staff was very pleasant and helpful. Thank you

Valentina s. en

Grado:

Staff not helpful at all. Had to call back so many times to get an answer and problem resolved even though I was told they call me. Never happened. Very Frustrating!

ossama h. en

Grado:

Great staff very helpful. Very good people to work with

Chris R. en

Grado:

My experience from my phone call to the storage unit here to make the arrangements for the storage unit I wanted for the size I needed. No issues with the staff perfect I didn't have to ask any ?'s TY

eric n. en

Grado:

great

Marlene A. en

Grado:

Thank you for your last minute help with our storage requirements. It was a great help after the long drive from BC.

steve o. en

Grado:

Happy with price,location and service. Will use again if needed.

Mr. s. en

Grado:

Using U-Haul was truly a refreshing experience. I would not hesitate to recommend the location at Ajax. A big shout out to the driver who freighted my U-Boxes around making my move less stressful.

jacques k. en

Grado:

Great customer service!

marilyn w. en

Grado:

I would recommend this location to everyone. Professional staff and great service

hashmad o. en

Grado:

They stuff were very helpful.

TERRY J. en

Grado:

As I have stated many times before, your manager, Kim, always treats her customers very well. Always makes me feel that I am a somebody, always totally prepared for me upon my arrival. Thanks fo Kim!

BECKY C. en

Grado:

Kim was so friendly and helpful. She made the process so easy.

Marisol N. en

Grado:

Good service

marilyn w. en

Grado:

Excellent service. The staff are friendly knowledgeable and helpful. Will definitely rent from this location going forward

albert c. en

Grado:

Staff were friendly and helpful. My contact in Ajax who delivered and picked up our UHaul Container was a delight to work with. She’s a real gem. Keep her. Pay her whatever she wants.

allan b. en

Grado:

I believe that my earlier email, stated my overall opinion. Please make a correction to my move out date. I moved out of the unit on Nov 30th. Thank you.

Kiosha E. en

Grado:

Great service

Mazie S. en

Grado:

I had to rent long tern was charged 2x for not paying on time for storage even though I made an effort to make payment. Check you tapes 4166027075.

iliana g. en

Grado:

The box arrived on scheduled date. The staff was very helpful.

IRENE S. en

Grado:

Great staff! Friendly and knowledgeable

Lucille D. en

Grado:

Efficient and friendly

allan b. en

Grado:

As per my conversation with customer service at uhaul, I wasn't impresses at all with the customer service. I walked into the facility, stood in cue as the ONLY customer. Website won't allow message.

Nassir H. en

Grado:

No comment

Renate M. en

Grado:

Staff was awesome - very helpful, transactions were seamless. Facility was immaculate, safe, well lit, easily accessible. Definitely recommend.

Susan N. en

Grado:

Prices are too high i feel and the extra 10 to have 24 hour is rediculous. Should have prorated amounts if out 5 days after paying high storage fees. Very disappointing.

Audrey A. en

Grado:

In person and over the phone was excellent service, both places at station and at the Oshawa location and out of town call.😁

Laurie K. en

Grado:

I was lead to believe that the hours would be better once renovations were done. Not! When I asked one day for an extra half hour to the unit i was told no they were closing and it would be $20.00

Betty Grace N. en

Grado:

Bad experience with the staff.

waldemar t. en

Grado:

good

Michelle W. en

Grado:

The team in Montreal were fantastic and very helpful. And the team in Ajax were as well. All good reviews from me. I always use Uhaul as this is always my experience with them. Thanks!

VICKY I. en

Grado:

Fast easy courteous customer service

Tammy G. en

Grado:

This was my second time renting a storage container to accommodate our renovations. I found the staff pleasant and knowledgeable and very helpful. Needs were met and expectations exceeded. Thanks!

gary m. en

Grado:

The service is great

Darrin g. en

Grado:

I would not use this location ever again but the one in Oshawa in tauton Rd is amazing as well as the staff

Renate M. en

Grado:

The entire experience was awesome - booked online, no issues, had to extend a few hours, no problem, and even got free storage for a month! Everyone we dealt with was super also. Thx millions!

Teri B. en

Grado:

Very helpful staff, quick check in.

zhong f. en

Grado:

Final delivery delayed 6 days

corey b. en

Grado:

Head office in Arizona needs to take their heads out of their assessment. The cadanian staff was awesome

huguette v. en

Grado:

Everything was perfect, expect for the billing part. Was not charged propertly and they even charged me penalty fee when they made mistake.

Susan N. en

Grado:

Accomidating us till we got the right size unit needed. Understanding of how tired I was and very patient. Thank you

Edward V. en

Grado:

The Ajax facility is top notch (receiving). Gord MacMillians in Antigonish (originating) was great - his help was very welcome. Phone access via primary number is clumsy however people were nice.

Shawn M. en

Grado:

I was very impressed by the cleanliness of the units. The staff and the manager were amazing with answering questions and helping me out when I needed it.