Customer Reviews for U-Haul Moving & Storage on The Hill

2,237 reviews

2101 S Kingshighway Blvd   Saint Louis, MO 63110
(S of I-44, Across From Don Brown Chevrolet)

(314) 771-1343

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(314) 771-1343

2101 S Kingshighway Blvd
Saint Louis, MO 63110
(S of I-44, Across From Don Brown Chevrolet)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
5.0

Customer did not leave a comment.

JIARA T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marvin t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEVIN R.  |  Overall Experience 
Rating:
5.0

The manager and everybody did their jobs well

Michael G.  |  Overall Experience 
Rating:
5.0

Didn't see where it stated it was a corner unit but we made it work.

Sylvia J.  |  Online Move In 
Rating:
5.0

The guy working went above and beyond - great customer service! I would highly recommend this place!

Charles B. 
Rating:
4.0

Hi Lawanda In a 3 time UPS (Seattle Boston and now St Louis) I was unhappily shocked that 16’ dimension was vertical. The unit is much smaller than I wanted. For climate controlled and being able to see daylight is not my definition of climate controlled. You were helpful but the representation of dimensions by UHaul corporate)or franchisee)is awful.

Marcia A.  |  First Impressions 
Rating:
5.0

Fast service, affordable, kind and helpful staff!

Meghan P. 
Rating:
2.0

Customer did not leave a comment.

Mecayla K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

SHERNICE M.  |  First Impressions 
Rating:
4.0

The movers that I hired through your site did no show up.

Brad S. 
Rating:
5.0

Customer did not leave a comment.

Randal H. 
Rating:
4.0

First time using UHaul. Liked the convenience of being able to transport our stuff myself. Easy sign in process through the app. The truck was empty of windshield wiper fluid and I would have benefited from another small mirror on my passenger side like the drivers side had. Overall decent experience and would do it again.

Ethan C. 
Rating:
5.0

Perfect service. Lots of laughs and smiles. Excellent vehicle.

Erich V. 
Rating:
5.0

Customer did not leave a comment.

BILL F.  |  First Impressions 
Rating:
5.0

Very detailed oriented. Friendly

Sandra K. 
Rating:
4.0

Customer did not leave a comment.

Tamyra M. 
Rating:
5.0

Very helpful staff!

Michael S. 
Rating:
5.0

The lady at the desk was very nice and helpful. She got us setup quickly and the return was also super easy! Would pick this location again.

Alexis H. 
Rating:
3.0

Customer did not leave a comment.

Sean B. 
Rating:
5.0

Everything was very good. The service, the equipment and the staff was very helpful and very friendly. I would definitely recommend this U-HAUL site to everyone

Sharon B. 
Rating:
5.0

Customer did not leave a comment.

Kristeen W. 
Rating:
5.0

Customer did not leave a comment.

Carolyn W.  |  Overall Experience 
Rating:
5.0

I enjoy speaking with the manager in particular and looking forward to the experience and will inform others that this location is absolutely fantastic

PATRICIA W.  |  First Impressions 
Rating:
3.0

I just got charged for “tolls” when I literally live in Missiouri and there are no Tolls….scam.

Nicholas P. 
Rating:
5.0

No improvement needed. Easy, clean and friendly facility and service

Nancee N. 
Rating:
5.0

It took me 10 min to locate drop off box

Jermon C. 
Rating:
5.0

Nothing but keep the something you are doing

david S. 
Rating:
5.0

Thank you so much and this is coming from Miss Keisha Young to miss Towanda you're the one that check me in for my storage when I first started out in came back to St Louis this is from me to you thank you so much and may God continue to bless you enjoy the happy holidays..7

keisha y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

barry m.  |  Overall Experience 
Rating:
5.0

We love this place and the manager was very friendly and professional

Fred G.  |  First Impressions 
Rating:
5.0

I don't think anything needs improvement From the gal running the store to the techs on the phone... I couldn't have been treated better, I didn't feel Worthy of such great treatmentl... Everybody I dealt with must have had me mistaken for a King... Extremely helpful considerate and very subjective of ideas to help me with this horrible move I have to do they made it really a lot less nasty... I sure hope are still alive if I have to do this again, thank you very very much kudos to everybody... XOXO 🤟🤘🤜🤛💪✌️

Philip J. 
Rating:
5.0

Customer did not leave a comment.

Christiauna P. 
Rating:
4.0

Everything was good, except I was locked inside the yard and my access code wouldn't open the gate because it was after 10:00pm, but I was told it was 24hr access, but I made a call to U-Haul and they remotely opened the gate...No worries!

Anjanette W.  |  First Impressions 
Rating:
5.0

Online stated different availability than when I showed up in person.

kyle K. 
Rating:
2.0

Customer did not leave a comment.

Rick G. 
Rating:
5.0

Customer did not leave a comment.

CAMILLA W.  |  Overall Experience 
Rating:
5.0

The staff and manager was very professional and extremely helpful and informative. They always acknowledged me the moment I walk in. They also appeared to utilize great teamwork when communicating in different locations. 6 ⭐⭐⭐⭐⭐

Cedric B.  |  Overall Experience 
Rating:
5.0

Your customer service agent was tremendous, very polite and knowledgeable

Mike S. 
Rating:
4.0

Customer did not leave a comment.

James J.  |  Overall Experience 
Rating:
5.0

Friendly and Knowledgeable staff

Reginald w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Liang Z. 
Rating:
3.0

Super quick drop-off. Convenient location.

Teresa H. 
Rating:
5.0

It was good

TOM G.  |  First Impressions 
Rating:
5.0

The owner and the guy with the dreads was extremely nice .. everything went smoothly and I've never had great customer service like this at any U-Haul … they're awesome I'll definitely pick this location for now on .. even from the phone call a day before I got the truck I was given great service over there phone with the guy .. he called me back after someone canceled and I was able to live my mom ..

tamara A. 
Rating:
4.0

My reason for leaving your facility was pricing. Found the same size unit for much le$$.

Tom T.  |  Overall Experience 
Rating:
1.0

Rashod (sp?) was a HORRIBLE representative. That guy WANTED to fight with someone and he picked me. There was no yelling or blaming on my part. The transaction needed to be resolved and it was taking a few minutes. He jumped on the chance to escalate and get nasty, accusing me of not being calm and trying to start something. This was not the situation of a Karen throwing a fit, but he treated me like that, further sniping that he was not to be messed with, when nobody was trying to mess with him. That was an implicit threat. That is how he treats a paying customer and a stranger. I fear for what his female boss and any women in his personal life experience. He should not be ANYWHERE near the public. Ever. What a creep. I don't know if his boss is afraid of him, but she said nothing about his behavior. She did not step up and take over. She did not send him elsewhere in the facility away from me. I had to finish out my rental transaction in his presence. Lastly, this location is in a bad place. It is on a busy, fast-moving, dangerous road, and it's difficult to get into and get out of, let alone in a moving van. The blankets I went to, or wet, and I was refunded accordingly. The van I rented was not available, and I was given a larger van at the same price as my reservation, but it shows that this location is poorly managed, and does not have enough resources for the amount of clientele it gets.

Leslie G. 
Rating:
1.0

I double checked with attendant if I needed to put more gas in it to avoid charges after putting 5 dollars in and only driving 12 miles and was told I was fine and not to worry then hit with almost 50 bucks worth of gas on my card after I left....

Mitchell A. 
Rating:
5.0

The manager was very nice and informative.

Fred G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terry A.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Benjamin A. 
Rating:
4.0

Customer did not leave a comment.

Patti J. 
Rating:
5.0

There are 3 UHaul locations on Kingshighway. I went to 1639 S Kingshighway first but was told that returning our truck there would cost extra. I called our rental location in Columbia and the sales clerk was SO helpful. He advised correctly and I went to the 2101 location a couple blocks down and I asked to return the vehicle .THIS representative (and owner) was able to make it happen so that we did not have to bring it across town of St. Louis to drop off. She was very professional and knew the correct contacts to make because the Columbia representative had included a note in my contract that I was undecided on dropoff location at the time of rental.

carol F. 
Rating:
5.0

Customer did not leave a comment.

DEVIN R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anita J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSHUA G. 
Rating:
5.0

Customer did not leave a comment.

stephanie g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david S. 
Rating:
5.0

After hours truck pickup was very easy. Truck return process was fast and efficient. My only complaint is that I paid for two dollies but only one was in the truck.

Dave S. 
Rating:
5.0

NA

Tanisha R. 
Rating:
4.0

Customer did not leave a comment.

ROCELLER M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

precious m.  |  Overall Experience 
Rating:
5.0

Lawanna was excellent in helping me and working with me when things was hard for me and I appreciate her time because I know that her time is valuable. Thank you Lawanna.

Lavonda C.  |  Overall Experience 
Rating:
5.0

In 15 months of storage use, Staff at The Hill and the Facility have consistently exceeded my expectations. I particularly appreciated the option of phoning in monthly to pay my rental fee and speak to a staff member in person who then handled the transaction. I have already recommended your location to my WashU connections and St Louis friends. Well done! - ki

KOREN I.  |  Overall Experience 
Rating:
4.0

My storage room leaked and ruined some of my things that I had stored there. Other than that everything was good.

Larry S.  |  Overall Experience 
Rating:
5.0

I had a great experience at U-Haul Moving & Storage on The Hill. Both the owner and the employee that I worked with were helpful, kind and professional. Pick up and drop off were quick but they didn't rush me through any important information. If I need another U-Haul vehicle I will definitely work with them again.

Francis T. 
Rating:
5.0

Customer did not leave a comment.

GREG B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nnenna D.  |  Overall Experience 
Rating:
3.0

I've rented UHaul in two separate locations within 3 days: one in Suburban area & one in the Urban area; noticing the criteria is drastically different in the suburban area than in the Urban area.

Lupe K. 
Rating:
4.0

Customer did not leave a comment.

Lashon C. 
Rating:
5.0

Fantastic experience.

darcel b.  |  First Impressions 
Rating:
5.0

The staff were exceptional and customer care was at the top of my experience. This facility was clean and equipment was available at move in and move out. I would give the manager and staff an above 10 rating and I would highly recommend the facility to family and friends. Peggy

Peggy J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark B.  |  Overall Experience 
Rating:
1.0

Over charged got mileage wrong

Emily M. 
Rating:
4.0

Customer did not leave a comment.

PATRICIA B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dennis T. 
Rating:
2.0

My car was vandalized on their property and no one cared. They didn’t reach out or get in contact with me. I can’t see myself store anything in their facility ever again or even recommending them.

alexia j.  |  Overall Experience 
Rating:
1.0

Let me say this first I pick this unit and this location because I felt like it would be safe and I also felt like it was a professional environment and the area that was it was in that was a choice of why pick this particular location I literally move my stuff from Illinois to Missouri because the cop, Vance of knowing that I will be in a safe space, but that was not the case . Upon arrival, I noticed that the maintenance man was standing in front of the building at the shed where all the equipment is after checking into my unit and receiving my key, I drive around to my unit, unload my truck with two carts, and up to the second floor, I go, So as I was exiting the elevators the same maintenance guy from the front of the building is standing by my unit asking me if I want help instantly I’m afraid and feeling violated and vulnerable. I just knew I was going to get raped or injured. I noticed he has a broom in his hand and a dustpan with a handle on it and starts walking towards me. I have two carts of belongings, clothes, etc. to put in my unit and I have to walk right past this man, he tells me he’s 35 years old and he asked me my name smile and continue to walk past him. As he also continues to ask me if I want help. I tell him no he walks back towards me as I’m going towards my storage unit. He tells me that he has a job there and he has another job. I say that’s nice I’m afraid so I’m really trying not to say much to this guy, he says when I saw you come in and I was like wow you are so beautiful so I had to make sure I come up here and holler at you. I’ll try not to say the wrong things because it this point he’s creepy and I’m afraid for my life so I have to be careful and try to navigate out of this situation where I felt I was in a blind spot because he was smart enough to be behind the cameras where my unit is located he asked me a question I ignored him he says, did you hear me or ask me what in an aggressive way and I try not to give him any type of reaction just kind of smiled and said not too many things the crazy part when I looked up, I realize he had come up to the emergency door to get to my storage unit that was on the second floor and then I really was afraid so I managed to get around him he walks past me spots sweeping the carpet and he says again what’s your name? I say Anna he says oh I thought it was Nicole or something like that so obviously at this point, I’m even more &!really afraid because now I’ve realized he has seen my information off the computer of when I had just signed up for the unit . Stay cautious of the grounds keeper/maintenance guy. His intentions are bad. . He is creepy I was afraid for my life. There was no cameras where he was standing. It was a blind spot where my unit is and I’m afraid to go back to even get my clothes out of that unit I don’t know what to do and I’m afraid. No cameras I’m the elevator either. It was like being in a horror movie you get off the elevator in a strange man, standing all the way at the end of the hallway with a dust pan with a handle and a broom in his hand right next to the unit that you’re about to rent as I entered the elevator to exit the building. All I could feel like is once this elevator close, just as in a horror movie, his hands are going to stop the elevator from closing and he’s going to jump in the elevator and assault me stab me or kill me because there are no cameras and I’m sure this man knows the grounds inside and out. I was the only person moving at that time there were no other customers and this man knew that. something needs to be done and I’m very upset and will be seeking advice in the situation. please be careful young ladies single moms all women any woman do not go there by yourself

nickolette h.  |  First Impressions 
Rating:
5.0

Please notify customers when resevation is changed, van switched to 10 ft truck, too big to park and not allowed around airports. System needs tuning reservation changed from $31 online to $100, wrong prices same equipment.

Chris J. 
Rating:
5.0

Customer did not leave a comment.

Susan U. 
Rating:
5.0

There were no problems the place was nice and clean and the workers were very nice and helpful thank you

Desiree T.  |  First Impressions 
Rating:
5.0

Frt gate not working both time I came to unit

sean a.  |  First Impressions 
Rating:
5.0

Outstanding customer service.

Christopher B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

matthew S. 
Rating:
5.0

Check in was fast and the truck was ready. Easy drop off also. Thanks!

Daniel N. 
Rating:
5.0

Customer did not leave a comment.

Kristen M. 
Rating:
5.0

My truck drove slow and made a weird noise

Ellen J. 
Rating:
5.0

Customer did not leave a comment.

Nai-Wen T. 
Rating:
5.0

Nice n friendly staff. Great rates. Offer great moving helper. I highly recommend.

Phyllis W. 
Rating:
4.0

Corvon was very helpful and patient.

Barbara K.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Lawrence G. 
Rating:
4.0

Make sure the truck is clean and does not smell.

Alexi C. 
Rating:
5.0

The staff park trucks just inside the gate creating a bottle neck for all of us accessing our units in that area. It is clearly not a parking area and when asked to move them they gave me a shrug and and turned away. Really didn’t care that many of us were inconvenienced, other than that they were helpful.

Sean B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Make sure that every U-Haul vehicle is equipped with a dooley whether it's utilized or not.

Michael R. 
Rating:
5.0

everything good and easy!

robert S. 
Rating:
4.0

Make customer aware of all charges.

David B. 
Rating:
5.0

Great experience overall

NICOLE W.  |  First Impressions 
Rating:
5.0

I used this specific location for about 7 yrs all together. 6 1/2 straight and then again when I moved back. They’re extremely clean! Friendly, helpful and I’d definitely recommend using this facility for my belongings again. There was a break in the first time I used it and my belongings were still there and they took care of the problem immediately. I also have used U-Haul in wyoming and again they’re extremely clean, helpful, and convenient!

ADELA F.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Marissa B. 
Rating:
5.0

Representatives onsite or in the office provided excellent customer service. They were professional and understood my needs. These representatives were courteous and U-Haul should be proud that they are on the team or customer friendly with quality care.

Peggy J.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
5.0

Customer service was wonderful and welcoming

Amanda T.  |  First Impressions 
Rating:
5.0

Quick service in the truck did everything in one load didn't even need it the full 12 hours. Will use again if needed

Alfred D. 
Rating:
5.0

The alignment on the truck was slightly off (veered to the left). Otherwise the whole transaction was great.

ALEXANDER K. 
Rating:
5.0

Customer did not leave a comment.

Adele P. 
Rating:
2.0

Truck had an error message, staff was not great at pickup nor return. No one was at the desk at all for quite a while upon returning truck. Brakes were very loud and in obvious need of repair.

Derek H. 
Rating:
5.0

Customer did not leave a comment.

Patrick C. 
Rating:
1.0

I originally scheduled to return the truck after 1 day. I called a helpline, and after some struggle in communication, got the tech to move the return date and time two days out (she would read back her rehearsed "OK sir you will now return it on the 23rd...and I would have to correct her each time to say...no, that is why I am calling, to move the return date, that is the wrong date". After that waste of time, I show up to pick it up and it rang up for $380 for an in-town rental, 20'' truck for 2 days. Despite being within 30 miles of the pickup, the online booking was making it a "one way trip". The manager of the store insisted that whatever it recommends during online booking, is the cheapest. I pushed her to find a way to lower it, return to the same location...blah blah blah. After more of my time was wasted...it was quoted for the normal and fair price. What an absolute struggle. Please pay and train your employees, and do not reach out acting like you would like to help or remedy my poor experience. If you want my money, fix this, do not reach out pretending to be concerned. I have been clear in this review. If you do reach out, and ignore this message, and waste more of my time, I will spam the internet with this poor experience. I will be looking to rent trucks elsewhere next time.

Brett W. 
Rating:
5.0

Customer did not leave a comment.

Ed R. 
Rating:
5.0

Customer did not leave a comment.

AERON S. 
Rating:
5.0

Customer did not leave a comment.

Ernest W. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Nothing! The woman who helped me was wonderful and the gentleman that helped me return was great.

Austin T. 
Rating:
5.0

Everyone was very nice and helpful. The website for booking and extending my truck was beyond amazing. Best booking service. Thanks for helping us move U-Haul team.

SELMA O. 
Rating:
5.0

Customer did not leave a comment.

ericka m.  |  First Impressions 
Rating:
3.0

Workers are very nice

Cassandra T. 
Rating:
5.0

Customer did not leave a comment.

JOANA D.  |  First Impressions 
Rating:
5.0

Would like to Thank Lawana for her kindness and help when I initially checked in a year ago...A difficult year of loss and she was so helpful, reassuring and just kind! It meant so much to me and she is an asset to U Haul for sure. Moving is very stressful and her energy and understanding was truly appreciated. Everyone there was always so nice and helpful whenever I checked in. Tempest helped me as well and she was great getting me checked out. The Hill location was accessible, clean and will definitely recommend and use again. Thanks so much!

KELDA A.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Brian F. 
Rating:
5.0

Customer did not leave a comment.

Dana C. 
Rating:
5.0

Customer did not leave a comment.

Sydnie S. 
Rating:
5.0

Customer did not leave a comment.

Brian j.  |  Overall Experience 
Rating:
5.0

Very nice folks, no problems. Super clean shop and truck. Will use this location again!

Alissa F. 
Rating:
5.0

Customer did not leave a comment.

DARRON B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lance B. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY T. 
Rating:
4.0

Customer did not leave a comment.

Avis R. 
Rating:
5.0

Customer did not leave a comment.

Ralph V. 
Rating:
1.0

Customer did not leave a comment.

Dan B. 
Rating:
5.0

Customer did not leave a comment.

COLETTA D.  |  First Impressions 
Rating:
5.0

LOVE the location - the manager was SOOOO helpful and freindly when the phone check-in failed. My advice, skip the silly phone check in and just go inside - easier and a chance to chat with Lawana!

Kevan F. 
Rating:
5.0

Customer did not leave a comment.

Christy W. 
Rating:
5.0

Customer did not leave a comment.

DANIEL K. 
Rating:
5.0

The representatives at both locations were great. The first one on Gravois helped make the reservation at the other location when they didn't have the truck I needed at Gravois. The second representative was really nice and helpful answering questions.

Stephen H. 
Rating:
3.0

Customer did not leave a comment.

Miriah M. 
Rating:
5.0

Customer did not leave a comment.

SARA F. 
Rating:
2.0

I received a code to the access gate to drop off the van after hours. When I arrived at 8:50, the gate was open. After I'd parked, it had closed with me inside. My code wound up not working at all, and I was stranded for 20-30min until fortunately a worker named Alex let me out and helped me move the remainder of my stuff. I've had several good experiences with this location in the past, but this was wild and unexpected and upsetting late at night. I am most likely going to rent from a different location in the future, especially if I plan to return after close.

Emily H. 
Rating:
5.0

It was very easy to rent the truck and the employees at the Uhaul store were very friendly.

Michael B. 
Rating:
5.0

amazing help, super friendly, super knowledgeable about moving and just overall well educated enjoyable people to have had helped me mov. highly recommend.

dillon Z. 
Rating:
5.0

I had great customer service, she made all very easy. Both the ladies I dealt with were very nice. I was very happy .

mary D. 
Rating:
5.0

Customer did not leave a comment.

Shalonda B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Taydriana G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

zierra j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan W. 
Rating:
2.0

I requested a 20 foot truck and received a 17 foot truck which ended up costing me an extra trip and extra cost accrued from the extra mileage. If they would've told me a 20 foot was not available, I would've made reservations elsewhere.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

Susan W. 
Rating:
5.0

Customer did not leave a comment.

Darrieon P. 
Rating:
3.0

May wanna order more utility and appliance dollies their truly needed when moving heavy items, thank goodness my relocated state had some on hand.

Tarese C. 
Rating:
5.0

The General Manager Iawanna is awesome and thank you for being so and helpful!!!!😊...as well the hole team!!!

Ondia P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ashley m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VICTORIA W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Muriel F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Muriel F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ciara F.  |  Overall Experience 
Rating:
5.0

They were very helpful with my closing my contract, and my emptying of the unit.

Michael H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marko P. 
Rating:
3.0

Customer did not leave a comment.

Catherine V.  |  Overall Experience 
Rating:
5.0

Lawanda was very helpful and patient in explaining the process

ERICKA A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tavarez P. 
Rating:
5.0

Easy drop off. Quick and friendly!

Chris B. 
Rating:
5.0

Very nice location. The girl at pickup was very, very nice.. she is an asset to your company. She's a keeper!

Lynn M. 
Rating:
5.0

The padlock would not open with the supplied key.

Brian M. 
Rating:
5.0

Everyone was very helpful, highly recommend.

Teresa S. 
Rating:
3.0

The rate of 65.00 a month for my 5×5 is too much , being I'm struggling to gain my life back was unlawfully evicted no reason after two yrs lost job but returned im trying to find some to live on a limited budget what's in my space is last of my life I can't loose I wish after paying for some months can u drop it down some like by15 or20 this would greatly help these last two months I've been late paying 65.00 a month and I can barely get there location it's convenient and would like to move it to another of your locations that's near my job whichwoukdv. Help and not being able to rent a truck with my debit card to which is how my job pays it so not accepted but I have the money on it to cover the rental and deposit off the hundred so that I can utilize everything U Haul can offer it's customers. Thank you for your time. But other then that I rate you at the highest.

Jason D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica V.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brian F.  |  Online Move In 
Rating:
5.0

My stuff was fine. Everyone was cool.

Matthew G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosie v.  |  First Impressions 
Rating:
5.0

The management has been welcoming and upon closure efficient. Thank you for your service. Dr. Naaman Lauderdale Ph.D., ThD, MAC, NCC, LPC-S.

Naaman L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ROBIN W.  |  Overall Experience 
Rating:
5.0

Very helpful staff. Excellent service.

Robert N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julia M.  |  Overall Experience 
Rating:
5.0

The ladies there were very professional, very helpful and knowledgeable. Kindness is very hard to come by these days. I really appreciate the 2 ladies that checked me in. I’m so sorry I can’t remember their names. Thanks for everything. Pam M.

PAMELA M.  |  Overall Experience 
Rating:
5.0

Needed a place on short notice and the ability to complete the transaction on line and move in immediately was great.

Robert N.  |  Online Move In 
Rating:
5.0

Great customer service two females (didn’t get names) definitely recommend them nice friendly was very welcoming made it very comfortable easy and helpful thanks to them two wonderful ladies I had a great experience

GLADIOUS G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alan O.  |  First Impressions 
Rating:
5.0

Lawana was extremely helpful and patient throughout the whole experience. Uploading my ID or photos of the van through Uhaul email/text wouldn't work at all. She found a solution and was kind during the process.

Christina F.  |  First Impressions 
Rating:
5.0

Thanks!! Helpful ladies at the desk - appreciate you!

Karin S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PATRICK C.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Paul H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESSE H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHARDA D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kasi S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

corky p.  |  First Impressions 
Rating:
1.0

There were black widow spiders in my unit. I had to throw out some items because of this. The manager didn't work with me according to my pay periods. At least allow customers to make a partial payment. This experience was horrible!

schwanda b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAMELA M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelly W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ASHLEY A.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Cynthia B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher R.  |  Overall Experience 
Rating:
5.0

Everyone was very attentive, polite, and accommodating to help my moving arrangements sufficient. I was shown the storage areas to try and figure out how much space I would need. I would definitely refer other’s to the actual U-Haul at the area where I have storage space. The workers were very professional!! A+ rating

carletta N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael a.  |  Overall Experience 
Rating:
5.0

CHRISTINA SYKES The manager was amazing she was a great person to work with. The company couldn’t ask for a better manger great customer service

NICHOLAS C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bethany S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew h.  |  Overall Experience 
Rating:
5.0

I've been with Uhaul at this particular location for about seven years. I've used Uhaul's in all the states I've lived in as an adult which include California Texas Florida Missouri in Colorado. This U-Haul I'm currently at really does far surpass even a good experiences that I've had at the other Uhaul's. They really do try to be as gentle and accommodating as possible even when dealing with problems. I really am very fond of this place, and Christine Sykes the new manager has proven to be not only a very organized and logical person, but also able to fully understand the hardships that some of us experience in life, and respond in a really human, kind, and caring manner. Thank you Uhaul and Christine. Oh and the other gal that I've dealt with on the phone several times I can't wait to meet because she again far surpasses what you would expect in a business setting. I believe her name is Lawanda, and I'm sure I misspelled that and I apologize.

Doris M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Darryl P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

REBECCA M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ann R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mary M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janelle D.  |  Overall Experience 
Rating: