Customer Reviews for U-Haul Moving & Storage at Wilma Rudolph

3,135 comentarios

2830 Wilma Rudolph Blvd   Clarksville, TN 37040

(931) 648-0500

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(931) 648-0500

2830 Wilma Rudolph Blvd
Clarksville, TN 37040

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY P. 
Clasificación:
1.0

Not having the owners son as an employee and also as a son and employee AZ that commits adultery with a disabled wife to a customer of U-Haul and Anytime storage and conspires with the disabled wife to continue a sexual affair and in stealing personal belongings from the disabled wife's husband who is a customer of U-Haul and Anytime storage and deprive and steal and to try and undermine husband a customer of U-Haul and Anytime storage of the community of Clarksville TN for he is a Caregiver, Payee and Representative for the disabled wife of the Federal Government by the SSA for it is Illegal and not in any way allowed in anyway by law federally or by state anywhere. This is true and without end until resolved by persecution and or punishment of the law to the fullest extent in federal and state criminal and civil courts until all compensatory and punitive and mental stress and all reimbursements and values of all these things are met by all remidies and courts of the Federal and state criminal and civil procedures that is in existence of state and United States of America today. 12-04-22 Thank You.

Joy J. 
Clasificación:
2.0

I went to pick up the truck and auto transport that I had reserved. It was only the truck that was ready. The auto transport trailer was switched to the dolly. The truck was prepared, but not the dolly. I was sent to a different location to pick up the dolly. There was available. I have to get auto transport and pay the extra money, which was not initially how everything was reserved. Poor services

Owusu B. 
Clasificación:
5.0

I thought it was a great experience. The guy at the desk was very informative, polite, and professional.

ROBERT B. 
Clasificación:
5.0

Very helpful

Sherry B. 
Clasificación:
5.0

Very professional Staff.

STEVEN W. 
Clasificación:
1.0

Reserved an appliance dolly two weeks ago for this date. When we got there they had none. Said it was first come. Why does your site give the option of reserving one?!?!

Betty S. 
Clasificación:
5.0

By not over charging so much when it's a different city in the state . Now I have book it again cause I'm moving to Miami Florida it's going to cost a lot of money I would want not to get over charge this time .

Ismael G. 
Clasificación:
5.0

I had a bad experience with Penske and was so glad I went with Uhaul even though it cost me quite a bit more.

Tory Z. 
Clasificación:
4.0

Totally different experience much better

Robert M. 
Clasificación:
5.0

This is BY FAR the nicest U-Haul I've ever been to. The staff is always accommodating, the place is SUPER CLEAN and there is an abundance of equipment standing tall, and they are efficient! I needed a car hauler and they got me checked out and loaded super quick!

Jason D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY M. 
Clasificación:
2.0

As I stated, the attendant attempted to charge me over $300 in gas. When I had proof of gas returned at the same amount as received. He held me up 25 minutes dealing with that potential fiasco.

Lewesley D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel S. 
Clasificación:
3.0

The staff that helped me was very helpful and great. The truck was not clean at all. Customer service messed up my reservation was not happy about that.

charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

Customer service was great, hitch installment took roughly an hour which was pretty quick and the hitch was well installed. Can't beat the price of the hitch, installment, and a lifetime warranty.

Spencer G. 
Clasificación:
3.0

Unfortunately I the parts were not delivered for the original installation date. We confirmed earlier that morning and arrived to find out that the part were not there. I had to call around to other nearby facilities to get this hitch installed, due to us moving and having a trailer order for this weekend. No one responded to accommodate our needs. My daughter had bring her 5 month old and the vehicle to the facility and wait two hours. I made the original appointment to avoid that situation. I've done business with U-Haul in the pass and it was convenient and easy. This time was not.

anthony W. 
Clasificación:
5.0

Better wipe down inside vehicle. The vehicle was kinda of dragging when driving would recommend checking transmission.

Hayden V. 
Clasificación:
5.0

Very helpful.

Gary G. 
Clasificación:
1.0

I was charged triple the amount and I was another able to see the invoice that was sent through my email. Also this is a bunch of cap to charge this much when I refilled the truck and was back in time. I'm pissed.

Tina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rene D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa D. 
Clasificación:
5.0

Honestly the guys there were amazing and went above and beyond to help me out. I greatly appreciate it !

Cesali A. 
Clasificación:
2.0

No one notified me that my 6:30 am pick-up time was not possible because the 17 foot truck I reserved had a flat tire. Next the store was supposed to open at 7am but no one was thete until 7:30am, the second 17 foot truck they were going to give to me also had a flat tire, so the only thing available to me was a 15 foot truck, which took me longer to go back and forth for more trips.

JOSHUA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TREZURE A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt B. 
Clasificación:
3.0

Location is in a bad place for depending on vehicle size. In order to make reservations the business can inquire what type of equipment is being brought to the location for better accommodation.

robert f.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CALVIN T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Mya S. 
Clasificación:
1.0

The workers at this location are not supported by the uhaul company. I called the two days leading up to my reservation to make sure I would have a dolly reserved. The call center operator told me each time yes. I go to pick up the van and no dolly is reserved. The 1800 number had me on hold. Then I had to drive the uhaul vehicle 15 minutes to another location to pick up a dolly. I will do anything possible to not use this company again. The dolly I needed was vital to my move. I'd rather pay a private company to move my stuff that go through the hassle with your company again.

DONNIE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael Z. 
Clasificación:
1.0

JUST DO BETTER! YOU GUYS SUCK!

LaTrea S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Agee G. 
Clasificación:
5.0

Thanks to all for YOUR HOSPITALITY I'm still a customer of your company and will be in to pay off the past two months and empty in late November as far as I can get to the time I have free. Thanks again for being reliable for me.

Nora S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

EVETTE J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

tammy K. 
Clasificación:
1.0

Take your customer experience seriously.

ESTHER N. 
Clasificación:
5.0

Smooth experience from beginning to end. Remember to TIP these hard workers!

Agee G. 
Clasificación:
5.0

Excellence Tip your local Uhaul worker, we do!

Agee G. 
Clasificación:
5.0

Great location, just off the road and hard to see.

Kenneth P. 
Clasificación:
5.0

Awesome staff. The guys up front were so kind. The manager was very helpful. I didn't have any trouble or any issues from start to finish. Wonderful experience. Five stars!!

heather R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shelia R. 
Clasificación:
1.0

Submitted a reservation 3 weeks in advance. Got called the day before telling me I needed to drive to two seperate locations twenty miles from the original to get the truck and trailer. The truck was new but the AC did not work.

Shawn F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daro B. 
Clasificación:
3.0

Next time a customer makes a reservation for a certain location make sure truck is there. They call me and tell it's not there problem that the truck isn't at the location I made the reservation for. Lady was very rude. They told me I had to drive 1 hour out of my way to get the truck when the main uhaul office is 10 mins away from my house. I was moving 11 hours away. Then the truck was nasty in/out and and smelled like smoke. They guys at the uhaul store was very nice and helpful. Overall customer service lady to double check reservation was a horrible experience.

Phillip S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph A. 
Clasificación:
1.0

Rip off

Steven G. 
Clasificación:
1.0

This location charged me 3 gallons of gas ($17). As odometer indicates, the total distance traveled is just 10 miles. I used the truck for 2 hours. Even if I left the engine on for entire 2 hours (which I did not), I couldn't possibly use 3 gallons of gas. Why do I have to pay for gas not used by me? And why no phone calls or explanation until I find that out on the receipt?

Minjae S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnkevin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre R.  |  First Impressions 
Clasificación:
4.0

Explain to them how you charge $72 for gas but still have to pay what you used. I put more gas in it there there was when I picked it up.

Jaime A. 
Clasificación:
5.0

Nothing. Very straight forward

Willie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ramiro V. 
Clasificación:
5.0

Very friendly and professional staff.

Shannon D. 
Clasificación:
5.0

Good job

MARK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaleina R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chrissy B. 
Clasificación:
5.0

We were treated with the best customer care and service at this location.

Robert D. 
Clasificación:
5.0

I think everything went well! They have a good team

RICHARD J. 
Clasificación:
4.0

El cliente no dejó un comentario.

thomas H. 
Clasificación:
4.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

Best customer service by far.

Joram G.  |  First Impressions 
Clasificación:
5.0

They mean business!

Agee G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha W. 
Clasificación:
5.0

Fast service, friendly staff

William J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMIE P.  |  First Impressions 
Clasificación:
5.0

It takes great vendors to successfully run a business, we're glad to have this Uhaul on our team!

Agee G. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph G. 
Clasificación:
5.0

My overall experience was great! I have not been to an uhaul that was so helpful! I would like to give a special shout out to Mr. Shawn. He was very helpful and explained the whole process to me. He had an answer to every question I had without losing his smile. Great customer service!

Briana W. 
Clasificación:
3.0

Too overcrowded

david B. 
Clasificación:
3.0

The truck has several Air Conditioning issues which caused many issues while driving

Troy B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Eugene R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ferdinand V. 
Clasificación:
5.0

Everything was done right. Quick service, professional staff. Great location.

Patrick F. 
Clasificación:
1.0

The trailer i recieved had damage to it before I got it and now I'm being charged for the damage

Dallas A. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert J. 
Clasificación:
5.0

Excellent service from a very friendly and competent staff.

James D. 
Clasificación:
4.0

Great staff

george c.  |  Overall Experience 
Clasificación:
5.0

Charles helped me return truck and walked me through the bill and very kind & knowledgeable. Give him a raise.

Angela P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc S. 
Clasificación:
3.0

Allow the truck to be filled up with gas

Ethan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Armad H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Angela M. 
Clasificación:
5.0

Nothing, the young man who waited on me was very helpful and polite.

Jeffrey P. 
Clasificación:
4.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNEST E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandra H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel W. 
Clasificación:
3.0

El cliente no dejó un comentario.

JACKIE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy M. 
Clasificación:
5.0

Easy quick , glad they had some storage units ready and available . Truck was ready when I arrived as well .

TONY M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

Phenomenal staff and experience as a whole. Chris was very helpful and informative. I was in and out of the store very quickly. I've experienced a lot of run around and he made it simple & easy. Very very happy with my interaction there. I would definitely recommend. Best experience I've had with uhaul in the years I've utilized this company for my moving needs.

Deanna B. 
Clasificación:
5.0

I go to this location often because of the group of young guys that work inside. They are always full of customer service and positive attitudes!

DEANGELO R. 
Clasificación:
5.0

Very Good Service

Michael F. 
Clasificación:
5.0

Quick and professional. Thank you.

Derek E. 
Clasificación:
5.0

U-Haul employee serviced trailer hitch per my request. He removed/replaced ball and didn't replace plastic washer that keeps nut from backing off which caused ball to be loose that caused constant bucking as I drove. I specifically asked him if the nut needed to be torqued and he said, “no”. Well I found this to be loose at rest area. So Every 100 miles I had to hand tighten nut (didn't have any tools with me) to keep trailer from coming disconnected from my truck which could have taken the lives of me and my family. I was told about the loose nut on trailer hitch ball stud at the Warner Robins drop-off.

Lee Q. 
Clasificación:
4.0

The only thing was I didn't get my deposit back I was thinking I was to get that back In addition wasn't sure why I didn't

BarbaraorKeith L. 
Clasificación:
1.0

The A/C was not working ever, therefore most of my stuff were poorly preserved, In addition, there was no light, we had to move our stuff using our phone's flash light

MARIA TERESA F.  |  Overall Experience 
Clasificación:
3.0

Uncooperative

MARIA TERESA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER B. 
Clasificación:
4.0

Just need hire more help but other then that these guys worked hard

BarbaraorKeith L. 
Clasificación:
5.0

El cliente no dejó un comentario.

jessica K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda R.  |  Overall Experience 
Clasificación:
2.0

The unit appeared to have rat infestation. The ceiling foam was dropping on my contents. The unit smelled like it had a moisture problem.

Iven H.  |  Overall Experience 
Clasificación:
4.0

Staff were professional and friendly.

Todd H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Meliana L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad E.  |  First Impressions 
Clasificación:
2.0

The staff is very friendly and did an excellent job getting us a truck and set up for the storage. Unfortunately the storage unit was very dirty and there was substance dropping from the ceiling. I cannot have that stuff dropping down in my furniture and clothing. I am actually at the store now requesting to cancel the storage and be refunded.

Jesse D.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

TIMETRIUS B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rochelle J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jackson B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Andre J.  |  Overall Experience 
Clasificación:
4.0

Overall, I had a good experience. However, there was a problem with rodents getting into the unit and damaging several items. The units need to be upgraded because the insulation falls into the contents of whatever is stored inside. Mr. Chambers is very personable and seeks to resolve problems when they arise.

CLARA G.  |  Overall Experience 
Clasificación:
2.0

The manager "Kevin Chambers Jr" was incompetent to service our company's needs of providing invoices early so we could make payments on time. My company was willing to pay month's in advance if only a simple invoice could be provided in a timely manner and that was never done and they would constantly lock our unit and threaten to kick us out due to non payment but we couldn't pay because we never would receive an invoice.

ITG B.  |  Overall Experience 
Clasificación:
5.0

I had absolutely no problems at this Uhual, I would highly recommend.

Karly K.  |  Overall Experience 
Clasificación:
5.0

Rook was super helpful

Rook E.  |  First Impressions 
Clasificación:
3.0

There is installation falling in on the ceiling's in your unit's. The employee said it has not been replaced in years. This needs to be resolved. Respectfully, Samuel

Samuel S.  |  First Impressions 
Clasificación:
5.0

Lo unico es que cuando llame para cancelar estuve esperando 30 min. Y nadie contesto en la tienda.

LUZ G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

andrew s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwayne S.  |  First Impressions 
Clasificación:
5.0

Every member of the staff at this facility are amazingly friendly and extremely helpful. The customer service to everyone who walked into the building were greeted and taken care of very efficiently in my opinion. I must say I am totally impressed.

William M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sequoyah F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark S.  |  Overall Experience 
Clasificación:
1.0

Worker by the name of Chris at Wilma Rudolph location was very passive aggressive and threatening due to the fact that apparently my vehicle was in the way while I was moving my belongings into the storage unit. I have never felt so threatened or belittled by a man that acts like a child nor have I ever experienced unprofessionalism to that extent.

Steven L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL M.  |  First Impressions 
Clasificación:
5.0

The staff at the WR road location are the best - absolutely above expectations in all ways. Friendly, helpful, and easy to talk with. I'm glad I used this location - I can't imagine there is a better team anywhere in Tennessee.

Nicholas K.  |  Overall Experience 
Clasificación:
3.0

The actual moved out date was ( I have a time to prove that I am telling the truth) 5/7/2022. Then I started to work in Greenwood MS 5/9/2022 building a saw mill.

Rick B.  |  Overall Experience 
Clasificación:
5.0

😁😁😁😁😁

Eillis A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

micheal s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lonnell H.  |  Overall Experience 
Clasificación:
3.0

Didn't have truck I requested upon arrival, but store manager got a larger truck, for same price. Offered a $20 credit to take truck to a certain location, but a different location was printed to return.Did I receive my credit..?

Ronald H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Capri K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

toya j.  |  Overall Experience 
Clasificación:
5.0

Staff is always friendly & Mr. Kevin

ben m.  |  First Impressions 
Clasificación:
3.0

The only thing I didn't like about my storage building was stuff falling from the ceiling all over my belongings I think it was like insulation that's why I moved out.

TERA H.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Darbara b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LATRICE W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

felipe m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S.  |  First Impressions 
Clasificación:
1.0

The staff was very friendly and knowledgeable. The storage unit was horrible. My entire home was in a large unit and 75% of everything I owned was rat-infested. I have had to throw away anything that was fabric. It literally had dead baby mice bodies in my children's box strings and clothing. I choose this unit thinking cause it was on Wilma in a busy part of town it would at least be pest and mice-free. IT WAS NOT!! I have left 2 messages for Management to call me back and have not yet heard from anyone. Were the rats traveled on the ceiling beams the insulation was coated in all my belongings 2in thick. I am out a very large amount of funds replacing all my mattresses lien, and clothing. I would recommend using only plastic totes to store anything here. The rats ate through all the boxes I had. I am truly heartbroken that I've had to replace everything while having to move this week. I would never recommend anyone placing their family items here at this unit.

Amanda H.  |  Overall Experience 
Clasificación:
1.0

Now stop asking me to review you. It's been 30 times.

Dakota H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Darbara b.  |  First Impressions 
Clasificación:
5.0

My customer service rep that took care of me made me a very satisfied customer if I was a manager for uhual I would recommend him a pay raise.

Steven L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

janet c.  |  Overall Experience 
Clasificación:
3.0

The mileage in the truck was off by 200 miles that they said the truck was at

Paquarie H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Gail A.  |  First Impressions 
Clasificación:
5.0

Very professional and helpful!

Bennie B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

stacy b.  |  Overall Experience 
Clasificación:
2.0

All of my things got wet, a lot was meldew and had to be tossed. Just not what I expected.

KIARA B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BEVERLY W.  |  Overall Experience 
Clasificación:
2.0

It was easy to rent a U-Haul it was easy to rent a storage for the free month however the prices that change based on the month of the year seems very sleazy and underhanded it's very wrong for you do that. Simply because of the way you price your equipment I will not be recommending it to anybody until it is fixed you need to have consistent prices throughout the year and that doesn't mean make everything more expensive throughout the year. Have some decency.

JASON B.  |  First Impressions 
Clasificación:
5.0

The whole staff was pleasant and worked with all our needs

Sara V.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Tess K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew L.  |  First Impressions 
Clasificación:
2.0

While staff and hours were great there are other issues....insulation is coming off ceiling and was on top of my belongings and on my mattress.....not very well maintained....didn't notice it when I unloaded my stuff....went back to add more stuff and had to figure out what was on my belongings...had I noticed it I would not have rented ....I have pics if interested

Lisa M.  |  Overall Experience 
Clasificación:
5.0

We had our belongings stoed for almost a year. No issues with nice or even bugs. Staff was always friendly!!

Rick W.  |  Overall Experience 
Clasificación:
1.0

The storage unit was the worst i have ever used .i would not recommend this serivce to No One.we had 3 tvs stolen from the unit.and there was mice in unit they eat my daughters belongs..stuff was falling from the ceil.for it to be secure how did the stuff go missing?this was crappy service.i would not recommend to no service member i work with.

CECIL B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony W.  |  First Impressions 
Clasificación:
5.0

The staff always acknowledged me when ever I entered the building and always heard more than one ask what can I do to help you !! We moved from Minnesota and if and when I need a trailer or a storage unit this is the only place I will go !!

THOMAS S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry L.  |  Overall Experience 
Clasificación:
2.0

Nice or rats were in my storage and poop all over my stuff as well as ate all my dry beans.

Tieasha B.  |  Overall Experience 
Clasificación:
5.0

Chris was very helpful, friendly and knowledgeable about all of my questions and concerns thank you Chris and uhaul

BRANDI R.  |  First Impressions 
Clasificación:
5.0

Staff was excellent. Very helpful and courteous. Well managed facility.

David T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis M.  |  Overall Experience 
Clasificación:
5.0

The staff was great and extremely helpful! Very good experience here.

Ryan J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Jenifer e.  |  Overall Experience 
Clasificación:
1.0

My storage unit looks like it got mold falling off the top of it and could get on to my items

Cherier L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Clark L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

marcus b.  |  Overall Experience 
Clasificación:
5.0

Very nice people and helpful

JAMES G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chantell G.  |  Overall Experience 
Clasificación:
5.0

Fantastic employ! Great attitude!

Jeffrey B.  |  Overall Experience 
Clasificación:
5.0

Staff is courteous and helpful. Would recommend

George C.  |  Overall Experience 
Clasificación:
3.0

Uhaul is continuing to bill me 139 per month and I have been gone from the unit 362 for nearly a month

Arllie E.  |  Overall Experience 
Clasificación:
5.0

Great staff friendly and helpful !!

THOMAS S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn H.  |  First Impressions 
Clasificación:
5.0

All staff was very helpful and nice. Storage area was clean and well maintained. With climate control my stuff stayed in perfect condition.

tara n.  |  Overall Experience 
Clasificación:
4.0

The only issue I had with the storage unit was the insulation on the ceiling, it fell on my belongings all the time.

erik e.  |  Overall Experience 
Clasificación:
5.0

Very friendly! And very Helpful :)

Tina G.  |  First Impressions 
Clasificación:
4.0

Easy to set up and access 24 hours is convenient.

Jennifer B.  |  First Impressions 
Clasificación:
5.0

Overall, a great storage place. Secured buildings and outside units with alarms. Cheap insurance. A little pricey but the perks make up for it.

Cameron N.  |  Overall Experience 
Clasificación:
3.0

I had a one way rental the guy at pick up NEVER told me about a mobile drop off check in at the drop off location I had to pay an additional $20 fee for the drop off location to check in the return of the truck this is not right at all my rental was for 2 days I returned it in 1 day but still was told I couldn't check in the truck because they already done it and charged $20

SAMANTHA L.  |  Overall Experience 
Clasificación:
4.0

The Storage facility 139 is not well lit. It is difficult to see inside the space.

Samantha S.  |  Overall Experience 
Clasificación:
5.0

The staff are super friendly. If I had to make one recommendation, it would be to seal the outdoor units to keep mice out. Other than that, wonderful location.

Rick W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

NeCarla G.  |  Overall Experience 
Clasificación:
1.0

Mouse poop, fallen insulation that appears moldy, and more spiders than anyone is comfortable with inside my unit. I visited my unit several times a year for nearly two years and there was always more mouse poop, fallen insulation, and spiders than my last visit. These units are filthy and disgusting and cost $15-$25 more than any non-Uhual nearby storage facility. A ludicrous five dollar price increase to "maintain superior cleanliness standards." Military discount advertised on the website but I was told uhual doesn't do military discount. I stayed there so long because it would cost more to move everything than to leave it be but with the very clear money grab from uhaul I decided moving elsewhere to be worth it.

Rebeccah W.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful manager explained everything to us. All employees were knowledgeable and very helpful.

Karen w.  |  First Impressions 
Clasificación:
3.0

Sometimes the locks are rusted from the rain and it's hard to get into the storages. Oiling them would truly help.

Farica M.  |  First Impressions 
Clasificación:
5.0

I was helped by Daniel and Chase. They were both very knowledgeable, helpful and professional. I called and visited several other locations prior to choosing this one, and their help was wholly the reason for my choosing this location. Will recommend. Thank you!

arik b.  |  First Impressions 
Clasificación:
4.0

So far so good! Great customer service!

Latrice W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Salena W.  |  First Impressions 
Clasificación:
5.0

It was simple and easy.

JULIE L.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

anighsia w.  |  Overall Experience 
Clasificación:
4.0

The insulation inside the storage unit is falling down. The computer system needs an update and service by IT. It takes way to long to load. EJ and Randy (I think is his name) were extremely good with Customer service and ensuring my needs were met. I sincerely appreciate that!

Samantha S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Darryl W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vickie H.  |  Overall Experience 
Clasificación:
4.0

Good enough tbh.

Learie W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jenny F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Claira D.  |  First Impressions 
Clasificación:
4.0

employees are very professional and pleasant, but the place is to Congested to move around and the storage prices are to high I was able to find a place almost $30 cheaper and had plenty of room.

roderick a.  |  First Impressions 
Clasificación:
5.0

Costumer service was superb, they very helpful, professional went above and beyond to help me. Thank you very much you are the best.

Ursuline B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

allen w.  |  First Impressions