Very nice people and helpfulJAMES G. | Overall Experience
Customer Reviews for U-Haul Moving & Storage at Wilma Rudolph
Clarksville, TN 37040
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The customer service here was amazing!MONICA W.
El cliente no dejó un comentario.Chantell G. | Overall Experience
El cliente no dejó un comentario.Angela S.
El cliente no dejó un comentario.SANDRA N.
El cliente no dejó un comentario.Roy C.
Fantastic employ! Great attitude!Jeffrey B. | Overall Experience
Always my first choiceAGEE G.
El cliente no dejó un comentario.DAVID P.
Excellent serviceCORDELL W.
Great serviceAGEE G.
Staff is courteous and helpful. Would recommendGeorge C. | Overall Experience
The guys here were extremely nice & very helpful!STEPHEN W.
El cliente no dejó un comentario.GERALD B.
El cliente no dejó un comentario.Christian M.
El cliente no dejó un comentario.CHRISTOPHER C.
Uhaul is continuing to bill me 139 per month and I have been gone from the unit 362 for nearly a monthArllie E. | Overall Experience
El cliente no dejó un comentario.Erica L.
Excellent service on rental and return, quick turn in as well picking up the equipment.which is very important to me as I was under a time crunchSTEVEN M.
El cliente no dejó un comentario.DAVID P.
Great staff friendly and helpful !!THOMAS S. | First Impressions
El cliente no dejó un comentario.STEVE D.
Place is very poorly lit. have to keep headlights on and flashlights to see anything. would rate this location a 3 out of 10. does NOT feel safe at this location.Bradley T.
El cliente no dejó un comentario.Steven R.
El cliente no dejó un comentario.Donald E.
El cliente no dejó un comentario.AMBER E.
El cliente no dejó un comentario.NICHOLAS D.
Staff was extremely helpful and courteous, super easy to work with.WILLIAM ANDREW J.
El cliente no dejó un comentario.RICHARD S.
El cliente no dejó un comentario.Mark H.
El cliente no dejó un comentario.Shawn H. | Overall Experience
The two gentlemen at this location deliver excellent customer service at both time of pick up and drop off. Keep up the great work!KOLBY M.
El cliente no dejó un comentario.JAMES D.
Everything was great Thanks for being there help me out a lot to have a truck available Thanks Again JOJoe O.
For some reason the trailer rattled a lot. At one point I thought it came off but all was well. Staff was excellent.CORDELL W.
Great staff!douglas H.
Service is always exceptionalAGEE G.
Uhaul contract states 26ft rental is $40 + $0.70 per mile. I drove 72 miles at $0.70 = $50.40 + the $40. My math that is $90.40 plus taxes. But I was charged $188 by Uhaul. Uhaul employee couldn't explain the overcharge.CURTIS Z.
El cliente no dejó un comentario.AHMED M.
Very smooth return!! ðŸ™‚JAMES D.
Nothing, good jobDANIEL T.
El cliente no dejó un comentario.Rhonda B. | Overall Experience
Improve return when returning a truck . Had to wait on someone to come check and complete my return because he was helping another customer. So i had to wait!! Someone should always be there ready to receive your return.Sonya R.
Nothing everything was excellentVIKKI F.
El cliente no dejó un comentario.Keara B.
El cliente no dejó un comentario.Shawn H. | First Impressions
Nothing yall was great and thank youDAVID K.
El cliente no dejó un comentario.SHAWN H.
Great fast service. Everything was easy and smooth. GraciasMEDGAR H.
El cliente no dejó un comentario.James T.
El cliente no dejó un comentario.ALVIA R.
El cliente no dejó un comentario.KRISTY D.
El cliente no dejó un comentario.SEBASTIAN H.
I the pick up I reserved on line was not available and they only had a old , beat up, nasty 10 foot truck to give me. Drove awful and was really hard for a handicap person to get in. Agent gave it to me at the same rate as the pick up but in reality I should have gotten it cheaper than the pick up. What a down grade.EVANGELINE B.
The van had brakes that squealed and a tpms system service required warning on. It ran and got us where we needed but I'm surprised to see this on a van with decently low miles. Not really a fan of Chevy though. LolMartin H.
The best service!AGEE G.
Continue to do what you do,thxSANDRA S.
All staff was very helpful and nice. Storage area was clean and well maintained. With climate control my stuff stayed in perfect condition.tara n. | Overall Experience
Have the right truck ready at the right location and relay the actual right pick up time.HANNAH C.
Customer rep Bryan was EXCELLENT in working to correct some minor problems and make things right. He is the reason I would come back. Also, I really appreciate the ability to rent a pickup for 19,95 per day plus mileage. Please keep renting the picups!!MARTIN C.
We found some used masks so I think it could have been cleaned a little better, but otherwise the truck was well maintained.Patricia R.
El cliente no dejó un comentario.George S.
El cliente no dejó un comentario.STANLEY C.
Great customer service, very helpful.KATHLEEN S.
The 2 young men who assisted me went far beyond what I expected. They were more than helpful and very courteous. Your lot on Wilma Rudolf is a tight fit, but that cannot be helped. Those 2 young men were extremely buissy but still managed to give every customer I saw the best service they couldmike G.
Truck was ready , clean, and when I returned it it was paperless and painless. Great experience!Frank B.
El cliente no dejó un comentario.RASHEEDA R.
Well - since you asked. When I picked up the trailer - I noticed & took pictures of the damage on it - so I wouldn't be blamed for it. It looked like it had been in a demolition derby-! While using the motorcycle trailer - I got pulled over by a police officer who told me that the reason he pulled me over was because the trailer wiring was dragging on the road. I got out & sure enough it was - & not by a little - but by a lot-! I'm actually glad that he pulled me over - because - if I had driven much farther - it would have surely shorted out & possibly damaged my vehicles electrical system in the process. Which would have mad me VERY unhappy-! Between talking to the officer & fixing the problem - it cost me about 30 min. that I DID NOT have-! I don't understand. The trailer was hooked up by the U-Haul staff. How can this happen-? I mean - it's not exactly rocket science-! Right-? Oh & here is another piece of info. - since you asked-! I had scheduled a 9-am pick-up on that Sun. morning & had arrived at 8:45-am - at which time I waited & waited & waited - along with several other people who showed up after me - including one of the employee's - who told me that the person with the keys to get in the building was not there yet. Well - he finally showed up at about 9:15 or 9:20-am - looking like he had just crawled out of bed hung-over-! By the time they got things moving - it was about 9:45-am before I finally got hooked up & ready to leave. More time that I DID NOT HAVE to waste. I had decided to not to make a big deal about this & just let it go. When I received an email about reviewing my experience at this U-Haul - I felt it my duty to be up front & honest about it. All & all - I was pretty disappointed with the whole thing-! Look - I get it. I am 68 years old & I have seen & done a lot of things in my life. We ALL have good days & bad days. I have in the past & will continue to use U-Haul - in the future. The ONLY way can fix these kinds of problems - is if the company is aware that there is a problem - so - the ball is in your court. Thank you for your time & I will see you the next time that I have moving needs. - Roger P.ROGER P.
Nothing! Everyone there were very helpful and courtesy.. we recommend them highly !!! Kevin was especially helpful and has a great personality !!ROBERT R.
The only issue I had with the storage unit was the insulation on the ceiling, it fell on my belongings all the time.erik e. | Overall Experience
El cliente no dejó un comentario.Dickie L.
Always more than happy to help and make sure we have everything we need.. a Huge thank you.!MELANIE M.
The employees and location are awesome.MELINDA G.
Very friendly! And very Helpful :)Tina G. | First Impressions
El cliente no dejó un comentario.Bobby J.
The site as has as entry there is very little area for in and out movement of vehicle traffic on a busy day, i watched as many people drove very close to each other, lucky that there are not more fender benders. also the back of the vehicle smelled of feline urine quite strong. which shows they push through these vehicles like a assembly line. I cannot recall the last time i was in a Ugaul but pleasant experience it was notJOHN B.
I was billed for gas that I shouldnt have. I was told to drop it off with 3/4 tank of gas and thats what I did and I was billed for them to fill it up!!! Thats not what we agreed on.Jenifer W.
The prices you charge are extremely high. I also feel that some of the charges are actually double charged.MATTHEW R.
Killer serviceAGEE G.
Kevin and his crew are absolutely wonderful. I would always rent from them.KRISTY F.
Always our first go to location!AGEE G.
Awesome customer service both pick up and drop off. These guys really rocked it.MATTHEW P.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.TANISHA D.
They exceeded all of our expectationsAGEE G.
El cliente no dejó un comentario.HELEN G.
El cliente no dejó un comentario.CHRISTOPHER B.
El cliente no dejó un comentario.BARBARA R.
Friendly service and the truck was in great condition.DONALD B.
When we tried to return it after hours we were unable to do it correctly because we could not find our reservation online. It was frustrating but the workers were able to check it in for us the next morningKIMBERLY T.
Easy to set up and access 24 hours is convenient.Jennifer B. | First Impressions
Fantastic workersVICTOR R.
Overall, a great storage place. Secured buildings and outside units with alarms. Cheap insurance. A little pricey but the perks make up for it.Cameron N. | Overall Experience
Great customer service.ANITA H.
El cliente no dejó un comentario.elsa T.
El cliente no dejó un comentario.Hannah J.
I had a one way rental the guy at pick up NEVER told me about a mobile drop off check in at the drop off location I had to pay an additional $20 fee for the drop off location to check in the return of the truck this is not right at all my rental was for 2 days I returned it in 1 day but still was told I couldn't check in the truck because they already done it and charged $20SAMANTHA L. | Overall Experience
Staffing and facility clean. Location wise just a little tricky on getting in and out of. Honestly before many years ago was not an issue. The street has so much traffic congestion with new commercial development. They are now developing easr of interstate 24 where i just moved. Perhaps a new uhaul location right off exit 8 wgich is in the middle.BARBARA M.
The steering wheel has a sticky substance on it and it smelled like smoke, but the employees were friendly, very prompt and customer service minded. I'd definitely use them again.BYRON J.
El cliente no dejó un comentario.CYNTHIA H.
El cliente no dejó un comentario.Amanda T.
I really can't think of anything.I had great customer service all went well.CYNTHIA H.
El cliente no dejó un comentario.WILLIAM C.
El cliente no dejó un comentario.AERIEL D.
El cliente no dejó un comentario.RICKY W.
El cliente no dejó un comentario.Edgar G.
El cliente no dejó un comentario.Sharon B.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.CHRISTOPHERPATRI M.
El cliente no dejó un comentario.ALEXIS E.
El cliente no dejó un comentario.JARRED L.
The staff was great, however the location is very congested and the lot is small which makes it hard to maneuver with a trailer connected.ANGEL D.
The Storage facility 139 is not well lit. It is difficult to see inside the space.Samantha S. | Overall Experience
The staff are super friendly. If I had to make one recommendation, it would be to seal the outdoor units to keep mice out. Other than that, wonderful location.Rick W. | First Impressions
El cliente no dejó un comentario.JACK K.
El cliente no dejó un comentario.JACQUELINE J.
El cliente no dejó un comentario.NeCarla G. | Overall Experience
Mouse poop, fallen insulation that appears moldy, and more spiders than anyone is comfortable with inside my unit. I visited my unit several times a year for nearly two years and there was always more mouse poop, fallen insulation, and spiders than my last visit. These units are filthy and disgusting and cost $15-$25 more than any non-Uhual nearby storage facility. A ludicrous five dollar price increase to "maintain superior cleanliness standards." Military discount advertised on the website but I was told uhual doesn't do military discount. I stayed there so long because it would cost more to move everything than to leave it be but with the very clear money grab from uhaul I decided moving elsewhere to be worth it.Rebeccah W. | Overall Experience
Very friendly and helpful manager explained everything to us. All employees were knowledgeable and very helpful.Karen w. | First Impressions
Sometimes the locks are rusted from the rain and it's hard to get into the storages. Oiling them would truly help.Farica M. | First Impressions
I was helped by Daniel and Chase. They were both very knowledgeable, helpful and professional. I called and visited several other locations prior to choosing this one, and their help was wholly the reason for my choosing this location. Will recommend. Thank you!arik b. | First Impressions
So far so good! Great customer service!Latrice W. | First Impressions
El cliente no dejó un comentario.Salena W. | First Impressions
It was simple and easy.JULIE L. | First Impressions
El cliente no dejó un comentario.anighsia w. | Overall Experience
The insulation inside the storage unit is falling down. The computer system needs an update and service by IT. It takes way to long to load. EJ and Randy (I think is his name) were extremely good with Customer service and ensuring my needs were met. I sincerely appreciate that!Samantha S. | First Impressions
El cliente no dejó un comentario.Darryl W. | Overall Experience
El cliente no dejó un comentario.Vickie H. | Overall Experience
Good enough tbh.Learie W. | Overall Experience
El cliente no dejó un comentario.Jenny F. | Overall Experience
El cliente no dejó un comentario.Claira D. | First Impressions
employees are very professional and pleasant, but the place is to Congested to move around and the storage prices are to high I was able to find a place almost $30 cheaper and had plenty of room.roderick a. | First Impressions
Costumer service was superb, they very helpful, professional went above and beyond to help me. Thank you very much you are the best.Ursuline B. | Overall Experience
El cliente no dejó un comentario.Stephen S. | First Impressions
El cliente no dejó un comentario.allen w. | First Impressions
Mice droppings all over my property and i have rented many storage units at other places in the past. Never had a problem like this before and I had a inside unit.Tashonna H. | Overall Experience
El cliente no dejó un comentario.Iris K. | Overall Experience
I actually have already recommend this facility to other people in my opinion it's the best one around. Staff has always been warm friendly and knowledgeable I'm sure that this kind of environment can only be created by good leadership.Imani W. | Overall Experience
All the employees were friendly and helpful, in person and on the telephoneElaine P. | Overall Experience
The storage was dirty and insulation was falling from the roof. The place smelled like urine.Jorge P. | First Impressions
ExcelenteStacey J. | Overall Experience
The employees at U-Haul on Wilma Rudolph very polite very informative and it was a very pleasant experience to do business with this company I have rented several trucks from them and have had several positive interactions with this companycarla c. | First Impressions
El cliente no dejó un comentario.Heather S. | Overall Experience
Some animal got into my storage unit, destroyed my couch, recliner and 50in flat screen tv, there is nothing they could do about it because I didn't have insurance, had to buy all new stuffJaye C. | Overall Experience
El cliente no dejó un comentario.keith s. | Overall Experience
El cliente no dejó un comentario.Mark L. | Overall Experience
All the staff were excellent. The manager Kevin Chambers was very friendly, knowledgeable, and organized. He is a great example of a leader.Quiana E. | Overall Experience
Very helpfulkeith s. | First Impressions
The only thing I didn't like about it, was that occasionally somebody would park a truck and one of the lanes and you couldn't gearound them to get to your own unit. All the isles are very narrow.eric b. | Overall Experience
Easy in and outAlice E. | Overall Experience
Never had a problem.Terence S. | First Impressions
When we completed loading this busines closed without informing us what to do with the truck keys .We are from Nashville and the UHaul truck we were driving we had key that we did not know what to dCassandra H. | First Impressions
Very friendly and helpful. Easy process!Andrew P. | First Impressions
Completely unhappy with my decision to use this facility.David H. | Overall Experience
Good staff. Very helpful.Mark L. | First Impressions
Storage had a leak which ruined some expensive household goods and because i didnt put insurance on the unit the claims adjuster wouldnt do anything for me.Spencer M. | Overall Experience
Quick and efficient check in. The 1 month free rental space is a great help.Timothy B. | First Impressions
The door lock was broken and took significant effort to open every time. Also, my belongings were filled with sunflower seeds and other nuts by rodents during the winter. Everything else was good.Joseph L. | Overall Experience
This is my second time using the facility in a year. My furniture had rat feces on it and the boxes had feces and ruin on them. My kids mattresses had insulation on them. Field mouse was dead on rug.Nanci D. | Overall Experience
Nothing at this timerevonne m. | Overall Experience
Manager and staff are very helpful and accommodating. It made the whole process easy and efficient.Alba C. | Overall Experience
Good jobKATHLENE M. | Overall Experience
Excellent serviceLenda B. | Overall Experience
Overall a wonderful experienceLaurel D. | First Impressions
Extraordinary service, made me feel like an important customer. it is very rare to encounter this high level of customer service in today's world.david h. | First Impressions
N/CKenyetta K. | Overall Experience
Awesome customer service and all the guys was very helpful and new what they was doing!!Shannon S. | First Impressions
It smelled horrible when I walked in the facility. There was no service with a smile. The guy had to redo the whole storage transaction and set up. The process took almost 1.5hr.Clachette C. | First Impressions
Horrible customer serviceKatricka W. | First Impressions
Nick was extremely helpful and attentive..Very smooth transaction from beginning to end. Thank you!!Mizpa L. | First Impressions
Great facility with a good staff. Would use again.Phillip D. | Overall Experience
Door alarm never armed correctly. Unit had nasty ceiling insulation that fell unto our stuff all the time. Terrible mouse intrusion. Staff was nice.CHRISTOPHER Z. | Overall Experience
Didn’t catch the guys name that checked us in, he was excellentnancy c. | First Impressions
Great staff very helpfulRick B. | Overall Experience
The staff at this location was phenomenal and went above and beyond every time I was there. Friendly and helpful, they made sure I had the information I needed.Robert H. | First Impressions
Great place to store your thingsVladimir P. | Overall Experience
I rented a storage in 122 , metal frame at top of door was bent door would not op properly told employees, it was never fixed in my 3 month rental . Was completely stuck when I checked outRobert F. | Overall Experience
Nice customer serviceSTEPHEN M. | First Impressions
The customer service at the store was some of the best I ever had. I highly recommend this uhaul for storage and uhaul truck rentals! Very impressedDUSTY S. | First Impressions
You guys were Great! By far the Best uhaul place I've been.Gary S. | Overall Experience
This Uhaul location continues to impress me, sometimes the rental truck is already pulled around awaiting me, before I can step back out the door.Prestegious M. | Overall Experience
I was given a lot of attitude and I was very stressed because we just moved across the US and just needed some nice customer service. I was very upset and had to leave and allow my husband to handlebMegan H. | First Impressions
Great serviceJermaine R. | Overall Experience
Always a professional staff, even when faced with unreasonable, challenging customers!!David E. | Overall Experience
Personnel were very helpful.Taylor W. | Overall Experience
Very friendly staff yet not very professional. A little too laid back on the job.Briana g. | Overall Experience
The only concern was the ceilings and the insulation falling and covering our belongings in the unit.Fred B. | Overall Experience
Our move into the storage unit was handled in a very professional way. The on duty personnel was helpful and we'll able to handle any questions that we had. The units were clean and easy to access.patrick t. | Reservación
every Uhaul employee I interacted with was fri8endly, professional and efficient.Jack S. | Overall Experience
I can’t say that I’m happy with the service but I am hoping my situation is rectify soonDebbie f. | Reservación
Hours of operation are very accommodatingsteven k. | Reservación
The only reason I'm taking a star away is because the access card we had never worked for after hours. Not a huge deal but tripping the alarm every time was kind of annoying. Kevin is great!!!Eric B. | Overall Experience
Had a climate control unit that was often hotter than the outside units. The system was broken for a while. The manager is very unprofessional. He was hard to reach whenever and never returned calls.Vanessa B. | Overall Experience
The workers who were present were very patient, understanding and helpful. Despite having a rude customer verbally attacking them for somebody else mistake, they NEVER changed THEIR attitude with me.Keidra O. | Reservación
I liked the convience of the facility but I didn't like the business part. It seems every time I made a payment; there was always confusion. It seem there was alway a mix up somewhere.DELLA R. | Overall Experience
Nice to have a place like this when you are in the process of moving.Jesse T. | Overall Experience
I will never use uhaul again. You sit on the phone for hours and every person is a liar. I suppose to have 2 months free and you charge 94.00 for a 4x6. Uhaul is a rip-off.Jonathan D. | Overall Experience
Horrible customer service.Julie S. | Reservación
Fast and easy check outMichael C. | Overall Experience
Friendly staff, down to earth.Briana M. | Overall Experience
GraciasKenyetta K. | Reservación
Had to change reservation because my closing was delayed. I was not happy that my credit card was charged 6.95 web self storage in Phoenix. What is that all about? Please credit my acct back $6.95Tom L. | Reservación
The ladies that reserved my vehicle and storage unit were well trained and exhibited great customer service!David E. | Reservación
My access card didn't work most of the time and there was residue from the ceiling on my furniture but other than that the storage was goodlakisha g. | Overall Experience
Had my stuff in a climate controlled unit was very clean and handy to get into when I need to staff very helpful and knowledgableMark S. | Overall Experience
My unit had Installation falling down from ceiling. I reported it, but nothing was done.Shallene C. | Overall Experience
Staff were great and really helpful-BERNARD INNES R. | Overall Experience
All of the staff was very friendly despite having some unruly customers.DAVID M. | Overall Experience
"air-conditioned controlled" unit is not supposed 2get above 85degrees, but always was. Insulation falling down on my stuff inside the unit. "Access card" never opened the doorKALEIGH T. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
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¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!