Customer Reviews for U-Haul Moving & Storage at W Kingsley Rd

1,179 reviews

11383 Amanda Ln   Dallas, TX 75238
(From West I-635 take Jupiter exit Passed Jupiter on right at Amanda ln, From I-635 E take Jupiter exit. R on Jupiter L on Kingsley, L on frontage)

(214) 340-4331

View Facility Map

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: 10 am–3 pm

Services at this Location:

Contact Us

(214) 340-4331

11383 Amanda Ln
Dallas, TX 75238
(From West I-635 take Jupiter exit Passed Jupiter on right at Amanda ln, From I-635 E take Jupiter exit. R on Jupiter L on Kingsley, L on frontage)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: 10 am–3 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Great customer service, the office space is a little crowded

ROMAIN L. 
Rating:
5.0

Customer did not leave a comment.

Ronda R. 
Rating:
5.0

nothing

RUSSELL L. 
Rating:
5.0

Customer did not leave a comment.

Ranner C.  |  First Impressions 
Rating:
5.0

The Gerntlman assisted me was courteous and very responsive and I would recommend it to anyone

Sam H. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kaivon C. 
Rating:
4.0

Customer did not leave a comment.

MICHELE S.  |  Overall Experience 
Rating:
4.0

excellent service at this store, he was very helpful and courteous, A+

maryann C. 
Rating:
5.0

Fred was amazing and well educated, we enjoyed our experience.

Rhiana M. 
Rating:
4.0

Customer did not leave a comment.

Julia J. 
Rating:
5.0

Customer did not leave a comment.

Carrie S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Alexandra H. 
Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Some of the nicest people I've ever met! Great customer service. You have my business from here on out!

Kathryn F. 
Rating:
5.0

Customer did not leave a comment.

Naya J.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Arthur P. 
Rating:
5.0

Customer did not leave a comment.

Velencia B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Promise G. 
Rating:
5.0

Customer did not leave a comment.

crystal a.  |  Overall Experience 
Rating:
5.0

Everything was above and beyond my expectations.

Frances A. 
Rating:
5.0

Jacob is friendly and always helpful. He makes this storage facility safe by always being accessible and makes sure property is well lit. Property is always clean and his staff is a reflection of him…upbeat/positive and very knowledgable.

Adriana G.  |  Overall Experience 
Rating:
3.0

A lock was supposed to be left in the unit for me and it was not. My items are in the unit now, I couldn't keep the move truck any longer, but no lock is on the door.

ROB D.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael J.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Jessica D. 
Rating:
2.0

You really don't want to hear what I have to say. With NO LIGHT available in unit, everyone must bring their own lights with them

Wendy J.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Milton H.  |  Overall Experience 
Rating:
4.0

Everything

Kaitlyn M. 
Rating:
1.0

The staff and manager were so rude. Even the moving helpers abandoned my things. I paid for a key and it was not given to me. To get to storage I was told the elevator was bad, I asked what I should do hence I already picked a van, the manager called the police. I was threatened and treated like a trash. He was screaming at me and 2 men that came with me. It was hard to get them in the office even when you see them, you call they won't attend to you. The manager runs away when you call him for assistance. His attitude can't help any business to grow, even on franchise infact he is not representing the company well. I have been traumatized. I had a horrible experience with Uhaul Amanda Lane, Dallas Texas, 75238. I can't recommend this location even to the devil.

Sonia n.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIMMALA S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIRIAM A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gwen d.  |  Overall Experience 
Rating:
1.0

I had a horrible experience even at my first time. I was abandoned at the middle of the service I paid for.

Sonia n.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
3.0

Customer did not leave a comment.

Ebony W.  |  Overall Experience 
Rating:
1.0

I'm shook honestly, keeping my stuff at this location was pretty standard actually , it was the shameful tactics after I returned the truck the next day , upon contract signing milage reported on vehicle was astoundingly off by almost 200 miles , upon returning the truck that was used to drive 34 miles from storage to my new place and back , we reported the error and were told that everything was good and we had no worries i even checked out with the clerk and closed my account, upon leaving me and my girlfriend went to the park to enjoy the day and see some old friends, my girlfriend's bank messaged her stating the U-Haul was charging 300 dollars more on her card , without any way of contacting establishment since no calls were accepted and lobby closed at 4 on the day being discussed, i find it highly unclear as to how it's legal to close a contract issue a receipt while pleasantly thanking us for our business only to steal more hours later , I know times are hard but man come on seriously people, just be careful some of the worst crooks smile in your face to distract from their wickedness.

Anthony B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martha O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

COREY L. 
Rating:
5.0

Mr. DuBois was very kind and attentive to our needs and made sure we were happy with our storage unit and that was greatly appreciated. I can tell he is a multi-tasker as while attending to us, he was also able to be helpful to others entering the office. He is greatly appreciated by us, WAY TO GO UHAUL for hiring such a great person to run your facility.

Mary R.  |  First Impressions 
Rating:
3.0

I tried to move into a smaller unit and I rented a truck and the staff member said there was nothing that would be done in getting me 1 month free on rent so I took my business somewhere else.

Tony L.  |  Overall Experience 
Rating:
5.0

Jacob was great!! He was very knowledgeable and professional. Excellent experience overall!!

Robert G. 
Rating:
4.0

Customer did not leave a comment.

KIZZA W.  |  First Impressions 
Rating:
5.0

Very nice, professional young man at the service desk.

kathleen B. 
Rating:
5.0

Customer did not leave a comment.

Jarvis H.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Marion G. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Terry T.  |  Overall Experience 
Rating:
5.0

Awesome service! Clean facility! Easy access. I think access should be open a little earlier and stay open later but it’s not too bad!

Paul M.  |  Overall Experience 
Rating:
4.0

My storage unit had trash on the floor. Other than that the facility was clean

MIRIAM A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALAN E.  |  First Impressions 
Rating:
3.0

Air was not working properly; at drop off we told the manager of the problem. His response was that if we had an issue with the air conditioning we should have called roadside assistance

Diana C. 
Rating:
2.0

Customer did not leave a comment.

Anasia J. 
Rating:
5.0

Construction was hard to deal with, but that is not the fault of the U-Haul team.

Steven B. 
Rating:
5.0

My stuff was damaged water damage and the storage off of LBJ and McCree on Sunday evening due to a water pipe and yes I was pleased with the the corporate office employees assistance I am waiting for them to replace all my belongings that was damaged I'm in the process of moving into my own place sometime this week

Debra J.  |  First Impressions 
Rating:
2.0

Customer service was okay your policy sucks imean you sure protect yourself in every little thing is ridiculous that if i miss a quarter of gas you will charge me but if i put that quarter you wont refund me that money so eather way im fucked by you Thats only one thing i had to drive so far to get the size truck i needed and i still have to pay for those miles ridiculous do you want more 😂 i have alot to say

Adriana M. 
Rating:
5.0

Very polite courteous and helpful and very very friendly

JUANITA S.  |  Overall Experience 
Rating:
5.0

I really appreciate all the service and staff I would most definitely will recommend this location I give them 5 stars thank you.

CASSANDRA J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james R. 
Rating:
5.0

Amazing team and great customer service. Thank you for all your understanding and assistance. Greatly appreciated.

Orlando D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher A. 
Rating:
5.0

It would be nice if staff could help with unloading heavy large items like a mattress and TV, when it’s just one person moving in their items, I couldn’t get any help from family during the week.

Sonia R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Megan S. 
Rating:
5.0

Mr Jacob is a real professional, this experience was excellent

Kirk W. 
Rating:
5.0

Second time using this facility !

Glenda G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernard N.  |  Overall Experience 
Rating:
4.0

The only thing I would change is rates I would recommend daily/or weekly charges for people like me who don’t need a whole month other than that every thing was great!

FELECIA J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Latoya R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

padma M. 
Rating:
5.0

Customer did not leave a comment.

Eunice M. 
Rating:
4.0

Customer did not leave a comment.

Russell N. 
Rating:
3.0

Customer did not leave a comment.

JEANNE R.  |  Overall Experience 
Rating:
5.0

Mr.Dubois Jr. Thank you for your hospitality, help and knowledge.. it was a pleasure doing business with you!!😊

therese B. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
2.0

Hidden charges $25 jumped to $95 to then $125 - a steal

Ngozi O. 
Rating:
4.0

Customer did not leave a comment.

Bruce M. 
Rating:
5.0

Customer did not leave a comment.

SHAQUALA T.  |  Overall Experience 
Rating:
1.0

Local agent very adversarial when I called him about an after hours drop off charge that I was unaware of. He told me it was in the contract, I owed it, should have read it, etc. and was unwilling to credit my account. I was told when I made my reservation that I could drop off the truck sooner than my scheduled return date, but there was no credit for bringing it back early. I was not told about any after hours fees. Anyway, thanks to the courtesy and good marketing sense of Kevin Lindell in the traffic management department, he credited me the $20 fee. It was not about the money, but just being unaware of it verbally, which I admittedly did not read on my end, was not good. Again, customer service for $20 is wise and the local agent at Amanda Lane has no concept of good customer service, but just the opposite. He actually hung up on me when I wanted to discuss it with him more. His name may be Dubois, not sure. Anyway, I will rent from U Haul again due to the good customer service I did receive, but the check in issue was not good and the drop off location agent also not good and should be discussed. Again, customer service is key and bad customer service is not to be tolerated. Thanks Jerry Averyt

JERRY A. 
Rating:
5.0

Customer did not leave a comment.

Cameron W. 
Rating:
4.0

Customer did not leave a comment.

Alice S.  |  Overall Experience 
Rating:
5.0

Very helpful and considerate Mr Jacob thank you

Tony J. 
Rating:
5.0

As I as traveling, it rained and water came into the passenger side front window. I mentioned this to the return agent in Texas. I have a picture if you need to see. When you wash the truck, you will see water leak inside. Also if the agent taking our order can describe if the truck has a dolly, ramp, then we can better select a more suitable truck.

Mary J. 
Rating:
4.0

To me it was all good didn't have no problems people real respectful and explain everything to me and since I don't know that much about internet I'm 62 years old the young man that was working there he helped me a lot. I think his name was Antoine very nice young man

JUANITA S. 
Rating:
4.0

Customer did not leave a comment.

Promise G. 
Rating:
5.0

Customer service was great.

Leah K. 
Rating:
5.0

Good customer service.

wondimu M. 
Rating:
4.0

Customer did not leave a comment.

Andrinne L.  |  Overall Experience 
Rating:
5.0

Keep up the great work.

MARY J.  |  First Impressions 
Rating:
5.0

The only thing was I didn't want my money mail to me

Jacqueline H. 
Rating:
5.0

Customer did not leave a comment.

Dana D. 
Rating:
5.0

Customer did not leave a comment.

CASSANDRA J.  |  First Impressions 
Rating:
4.0

Next time it would be nice to know up front that there's an extra charge if the equipment is returned after hours, even if that equipment was returned before the due date and time instead of just being charged the next day

AHMAD S. 
Rating:
3.0

Customer did not leave a comment.

Elhadj Y.  |  Overall Experience 
Rating:
3.0

1 way in and out is not a good practice or ease of entry or exit for customers. I was in unit 1101 right next to a door but couldn't access. The hallways are narrow n would've been lots easier to use that door.

Cassandra H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Haley R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lauren P. 
Rating:
5.0

Customer did not leave a comment.

Vickie B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James H.  |  Overall Experience 
Rating:
4.0

This is a great location for me

Promise G. 
Rating:
4.0

Customer did not leave a comment.

Damita K. 
Rating:
2.0

Manager was rude gave me the wrong truck and tried to blame me and charge me

Van-Nita W. 
Rating:
5.0

Customer did not leave a comment.

India B. 
Rating:
4.0

Customer did not leave a comment.

James L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert B.  |  First Impressions 
Rating:
2.0

Got locked out once due for not using a lock from Uhaul even though I was using a disk lock similar to what is used on site.

Clayton R.  |  Overall Experience 
Rating:
2.0

My unit was locked out once because the manager claimed I did not have a "approved" lock on my unit. After taking time off work and driving all the way to this facility during the work day it was discovered my lock was approved.

Clayton R.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Promise G. 
Rating:
4.0

Customer did not leave a comment.

Veronica M.  |  First Impressions 
Rating:
2.0

The roads all around that are messed up even driving in to the parking lot is messed up. If if I return my truck one day earlier than my reservations, I feel like I should get a credit for that but the customer service representatives said no. I did go over my estimated mileage from my reservation. The staff were great picking up and returning the rental.

Kimberly R. 
Rating:
4.0

Customer did not leave a comment.

Promise G. 
Rating:
5.0

Best service and pick-up place in Dallas!

Jeremy P. 
Rating:
5.0

Site manager provided great service! He was very helpful and courteous. I recommend this facility to anyone with storage needs. Thanks again.

Albert M.  |  Overall Experience 
Rating:
5.0

Manager was handsome and helpful! Staff was pleasant!!

Brandon S.  |  First Impressions 
Rating:
5.0

Jacob is one of the best Facility Managers I have encountered at any Uhaul. And I have been dealing with Uhaul since 1997

Africa W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lawrence G. 
Rating:
1.0

I reserved a room. Then the next day I physically went into the facility to secure my room. After signing the contract and given a security card and a nap with my unit highlighted I went home to finish loading my truck. I recieved an email where the manager tried to blame me for not answering my phone because I was IN THE MIDDLE OF MOVING line it was my fault his facility rented me a room that somehow after my reservation and in person meeting someone later figured out was rented to another person. This was after business hours and in a Sunday so I was left high and dry without a storage unit causing me to have to pay extra for a truck for another day. The insulting thing is in the email the manager tried to make me the responsible party for now answering my phone WHILE I WAS BUSY MOVING. This is the most unprofessional business I've dealt with on a long time. If you are looking for storage I would look anywhere but here. I even responded to the email to give the manager a chance to redeem himself but an unprofessional person who blame a customer BEFORE taking responsibility for their mistakes is a unprofessional as it gets. This was the most disappointing experience I've ever had with uhaul and even after giving the manager a chance to at least apologize or make me the customer happy he failed for the second time. I hope uhaul can fix these issues and find ways to compensate their customers for unprofessional and inadequate service because if they don't they will lose more customers like me and the ppl I will be forced to tell to stay away because of my experience.

Theodore n.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alice S.  |  First Impressions 
Rating:
5.0

Excellent customer service both at the pick-up location and over the phone. I had to get the truck on short notice and extend my rental. Each interaction was fast and friendly. The online return option for after-hours drop-off is easy and convenient. Great experience.

BRETT M. 
Rating:
5.0

Customer did not leave a comment.

Phillip W. 
Rating:
5.0

Process for renting was very easy and seemless.

Brad S. 
Rating:
5.0

Customer did not leave a comment.

Felicia B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BYRON W. 
Rating:
4.0

Customer did not leave a comment.

James H.  |  First Impressions 
Rating:
5.0

Mr. Cunningham and his staff are always friendly and helpful. Love this location

Sheena W. 
Rating:
5.0

Customer did not leave a comment.

JUAN C. 
Rating:
5.0

Customer did not leave a comment.

Devante B. 
Rating:
5.0

I love the staff ❤

DANNY M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zahirullah A. 
Rating:
2.0

I had to be sent to another location becuase your system let me schedule for a pick up in Balch Springs but the truck was not there and I was not notified. Had to contact customer service for another location which was still 26 minutes out of my way compared to 5 minutes to where I originally had it set for.

Marcela C. 
Rating:
5.0

Great customer service!!!

Karen F. 
Rating:
4.0

Customer did not leave a comment.

Georgiardell W. 
Rating:
5.0

Nothing Everything was perfect Thank You so Much I rate 5 stars ⭐️ ⭐️⭐️⭐️⭐️

Quanita D. 
Rating:
5.0

Friendly staff.

joseph r.  |  Overall Experience 
Rating:
5.0

I would send all the employees from the 1225 lbj highway store to the Amanda ln store to learn some customer service pointers it's crazy the difference in customer from not even a few miles away the guys and gals at Amanda lane are top notch professional and very helpful i couldnt brag more about them and believe the service I didn't even receive at the lbj store I will be going to Amanda ln for now on with my business tentals

johnny S. 
Rating:
5.0

Was at a shortage on time and the clerk was able to get me in-and-out efficiently as well as providing some extra and useful tips as a first time customer would definitely recommend

Tamar P.  |  First Impressions 
Rating:
4.0

The staff is very friendly, accommodating and professional. Their is no other moving company like uhaul ( reservations, rental storage, and trucks) always on point.👉

Gwenetta J.  |  Overall Experience 
Rating:
5.0

Excellent and professional

Gwenetta J. 
Rating:
5.0

Customer did not leave a comment.

Alethea M.  |  First Impressions 
Rating:
5.0

It's a Smart and easy moving truck

lilly K. 
Rating:
4.0

I never received my final receipt.

Robert E. 
Rating:
5.0

Love the staff her the managers and district managers are all friendly and helpful.

MAKASHA B.  |  Overall Experience 
Rating:
5.0

Jacob is a an amazing GM with professional customer service approach. I appreciate and will recommend his facility to family and friends in the near future. Thank you.

JEREMY M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Orlando D.  |  First Impressions 
Rating:
5.0

ILL DEFINITELY GO BACK IF NEEDED

Andrea W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Latonya A.  |  First Impressions 
Rating:
4.0

Your website reservations, call in station and mobile check out and in are terrible. Never work and wait times and transfers are ridiculous. 1 out of 10.

Robin H. 
Rating:
5.0

thank you so much for the service

lawerence m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lashawnda s.  |  First Impressions 
Rating:
1.0

Maybe double check a claim before you call a renter to falsely accuse on an assumption without any investigation. The branch is fully aware of the Clooney today.

Joseph J. 
Rating:
5.0

no improvement i have to offer, but the gentleman that helped me today (10/3 am) was very kind and efficient and i appreciate his help!

kechelle H. 
Rating:
5.0

Customer did not leave a comment.

Jaime T. 
Rating:
5.0

Everything was fine

MeShawn S. 
Rating:
5.0

The general manager was heaven sent! Definitely helped me out to the fullest! Thanks Jacob , I will refer and do business with again!!

Stephaughn P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

steve S. 
Rating:
2.0

I didn’t like the managers attitude.. I had to call customer service and talk to them about his attitude and the horribly written email about occurring additional late fees even though my bill wasn’t even due… the manager also threatened to physically fight me.. because I continually tried to get him to make any sense of that email..

Dwight C.  |  Overall Experience 
Rating:
5.0

Mr DuBois is excellent. Highly appreciated!

Ted C. 
Rating:
5.0

Customer did not leave a comment.

charlet a.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Neneekah B. 
Rating:
4.0

Polite & friendly office staff.

Drew K.  |  First Impressions 
Rating:
2.0

Maintenance the AC was not cold, Staff the facility so that there's not a 45 minute and then having to leave without speaking with anyone. I reserved a 15' and was given a 10'. Needless to say I ended up having to make 4 trips that could've been done in 1!

Angela B. 
Rating:
5.0

Customer did not leave a comment.

Brittany S.  |  Overall Experience 
Rating:
1.0

Returned the truck at 3:30pm. The lady working the front desk said they were about to close (which online says 4pm). Got charged for returning after hours which is a blatant lie. Will never return to this location again.

Christopher P. 
Rating:
5.0

Customer did not leave a comment.

Ivan T. 
Rating:
4.0

Customer did not leave a comment.

Kendall C. 
Rating:
5.0

General manager provided excellent customer service and experience!

Stephaughn P.  |  First Impressions 
Rating:
1.0

The equipment was not ready. I had hired movers through the site as well and had to scramble to find another location that had a moving truck so I could complete my move. Luckily the movers didn't charge me the 2hrs it took to find and secure the truck we used. Absolutely horrible experience!!!

Brandon H. 
Rating:
5.0

Jacob was amazing, very friendly and funny. Made our stressful day a bit better!

Forest N. 
Rating:
5.0

Customer did not leave a comment.

Ermila R.  |  Online Move In 
Rating:
5.0

Helpful staff. Clean location. Very happy.

joseph r.  |  First Impressions 
Rating:
5.0

I will always rent from this facility because everyone from the manager to the assistant manager to the supporting staff is always helpful and nice when I go into the office. Thank you for being kind.

lasonia L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Autumn P.  |  First Impressions 
Rating:
5.0

The man I did business with was helpful and professional

Travis D. 
Rating:
5.0

Customer did not leave a comment.

maria l.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Enrique R. 
Rating:
5.0

Great team! They made everything easy and simple as possible!

Jamal P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Johnny S. 
Rating:
4.0

Customer did not leave a comment.

Willie B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steve S.  |  First Impressions 
Rating:
5.0

I had one issue the whole time I was there. It happened to be on the day I was moving out, I hired a mover and the card allowed me to get in the gate but did not allow me to get in the building.

Amelia B.  |  Overall Experience 
Rating:
3.0

Our truck was not available to be online pickup, thus we had to wait until UHaul opened. The older gentleman working was not very friendly or helpful. The young man Antwone who waited on us was extremely helpful, friendly, and knowledgeable. He is the person you want to see doing customer service.

LAVERNE A. 
Rating:
5.0

Customer did not leave a comment.

Kayla S.  |  First Impressions 
Rating:
3.0

When the hours sign has hours saying you're open on Sunday, be open. Also make sure there's enough parking for returned trucks.

Tyler L. 
Rating:
2.0

Overcharged me...turned in rental at same gas level and within 24 hrs... and they don't pick up the phone!

myah A. 
Rating:
5.0

Customer did not leave a comment.

Albert M.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

CAROLINE B.  |  First Impressions 
Rating:
5.0

Excellent Service, staff and management.

EMMETT W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Erma M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Harold G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WANDA W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LESLIE S. 
Rating:
5.0

Customer did not leave a comment.

VIJAY M. 
Rating:
5.0

Customer did not leave a comment.

Paul W. 
Rating:
5.0

Great service, thank you!

Lew M. 
Rating:
5.0

Nothing because you all were great and had wonderful personality you don't see much these days.

DEBRA V. 
Rating:
5.0

Customer did not leave a comment.

Connie H. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

CENOLA A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WENOAH GIRLY O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nayquain J.  |  Online Move In 
Rating:
2.0

Customer did not leave a comment.

Josh A.  |  Overall Experience 
Rating:
5.0

The man that helped me customer service was immaculate he was super informative & made my experience with uhaul the best ever keep up the good work.

DONNEISHA C.  |  First Impressions 
Rating:
5.0

I love this company because they are truthful to their customers and the unit was air conditioner light up really good and cameras everywhere yes I will tell a friend about it if they ask

Diana H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Franklin I.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carmen G.  |  Overall Experience 
Rating:
5.0

Jacob was extremely nice.

Amelia B.  |  First Impressions 
Rating: