Comentarios del cliente para U-Haul Moving & Storage at W Bonanza Rd

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at W Bonanza Rd

Grado total:

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Laurie L. en

Grado:

El cliente no dejó un comentario.

june h. en

Grado:

great service professional i will go only to this location even though there are some closer to my home.

Scott S. en

Grado:

El cliente no dejó un comentario.

Valerie H. en

Grado:

Staff was friendly accommodating and very professional.

Jshauntae M. en

Grado:

They have me a truck that had a malfunctioning ignition I had three breakdowns, they didn’t know the truck still hadn’t been picked up by roadside assistance, i was given a contract with a quarter tank of gas and the tank was on empty, i was supposed to get fuel credit and didn’t! Roadside finally picked up the truck after midnight and the truck had to be started in order to be towed it took 30-45 min to get the ignition to turn just to get the tow truck to be able to tow the vehicle!!!! This place is horrible

Randy M. en

Grado:

I was greeted promptly as soon as I pulled into the driveway and with out a hitch turned in my trailer and drove off. The gentleman shook my hand and said Thank You! What else could a customer ask for!!! I appreciate all the hard working men and woman who make my life that much easier.

terry d. en

Grado:

FAST AND FREINDLY

Kathleen R. en

Grado:

El cliente no dejó un comentario.

Darlena G. en

Grado:

El cliente no dejó un comentario.

James m. en

Grado:

El cliente no dejó un comentario.

Maria C. en

Grado:

Thanks you for the support with U-Haul is amazing lots.

PETER D. en

Grado:

the 2 men were more than helpful ,went out of there way to make sure I got what I needed ,outstanding service thank them for me

cheryl g. en

Grado:

El cliente no dejó un comentario.

Anders h. en

Grado:

Friendly, quick and efficitne

James G. en

Grado:

The dolly in the back was in my way . I did not need it. But could not move it out of the way.

Daniel M. en

Grado:

El cliente no dejó un comentario.

KANG LING C. en

Grado:

El cliente no dejó un comentario.

Billy O. en

Grado:

El cliente no dejó un comentario.

WALTER M. en

Grado:

El cliente no dejó un comentario.

BENNY J. en

Grado:

Get rid of the manager

Byron S. en

Grado:

David was awesome

beverly w. en

Grado:

The guys that helped my son & I were extremely helpful & kind !!! ThankYou!

edward s. en

Grado:

Great good time smile

David W. en

Grado:

The staff was outstanding. They all made sure the equipment was set for a cross country trip. Very helpful in giving us an alternate route out of Las Vegas to avoid major delays.

Jeanna S. en

Grado:

El cliente no dejó un comentario.

ANTOINETTE M. en

Grado:

El cliente no dejó un comentario.

MARGARET F. en

Grado:

MICHAEL CARY is an asset to your company! He received the truck back, gave us the total and, it was an honor to have him work with us on the rental of the 15 footer! He's a "keeper!" Again, thanks for good service and a wonderful associate/employee!

Kami S. en

Grado:

El cliente no dejó un comentario.

mark s. en

Grado:

I ran in to a problem at another location. I then went to the u haul on Rancho and bonanza to see if I could get my problem resolved. Not only was my problem fixed Richard the general manager really hooked me up. My whole memorial weekend would of been shot if it wasn't for him. Hell of a young man who has it together. Next time I will drive the extra seven miles to deal with this location. I will not only recommend this shop but will be bragging about my experience there. Richard your a good guy and look forward to doing future buisness. Five stars easily. Mark S

Douglas M. en

Grado:

El cliente no dejó un comentario.

david r. en

Grado:

The truck was clean and well maintained except for the spare tire being improperly stored. The tire tilted down and had to be repositioned. The first 2 rural roadside mechanics got it back up, but not properly and it came back down. The third time we got a real tire mechanic at Cortez, Colorado's America's Auto Care and he fixed it. Good guys! Richard at Bonanza Uhaul deducted the cost of our tire trouble and deducted another $100 from our bill -- eminently fair for a weird, hard to predict occurrence. I would certainly go back to Bonanza Uhaul for my next Las Vegas rental!

WILLIS H. en

Grado:

El cliente no dejó un comentario.

george p. en

Grado:

Richard Randell - amazing customer services! Great services. Super professional. Totally recommend this place. Very skilled and fast install of my towing equipment, both hitch and wire harness. Very satisfied- he needs to be the manager of this unit!

leslie t. en

Grado:

Love the guys here, my rental wasn't a perfect experience but they took care of me.

Michael N. en

Grado:

This move required significant coordination. One payor, a different person picking up the truck. Communications with Kim were above and beyond expectations. She is a jewel in your crown. She was friendly, and very helpful in assuring me all is taken care of. She is a great asset to UHaul!!

Denzel C. en

Grado:

Everything was good they found me a truck that I needed quickly. At the another location everyone worked well together.

Rose H. en

Grado:

My experience was great I wouldn't change anything

jackie v. en

Grado:

michael was AWSOME....however the lady that called from the call center was a bitch and didnt display good helpful information....she was rude and with NO SOLUTION or even a suggestion.....But Michael was VERY helpful and very understanding to my needs.

Teryl K. en

Grado:

El cliente no dejó un comentario.

Patricia A. en

Grado:

El cliente no dejó un comentario.

Esmeralda F. en

Grado:

Good service and it made it so easy thank you so much !

STEPHEN JON S. en

Grado:

El cliente no dejó un comentario.

Codi S. en

Grado:

Great customer service my only issue was receiving the truck at a little over 1/4 tank.

Anthony H. en

Grado:

Get better equipment. Would like a respond to this rental

PAUL B. en

Grado:

Richard and Michael did an excellent and prompt service on pick up and on return. Both are to be congratulated.

lakesha G. en

Grado:

Keep up the good work ??

trintion h. en

Grado:

Everything was great

Patrick Y. en

Grado:

I was originally sent to a different location for pick up. the guy wasn't there for 45 minutes, then I learned that they didn't even have a truck available. I was then sent to the Bonanza location miles out of my way. This all made me late for my job and also made me go over in miles. Poor rating from me.

Tyler H. en

Grado:

Great customer service and clean vehicle!

Jeff S. en

Grado:

Nothing It was perfect

lisa s. en

Grado:

El cliente no dejó un comentario.

kevin o. en

Grado:

The general manager was amazing. I think his name was Richard. Awesome guy with a great attitude will definitely come here for my moving and storage needs

THOMAS Z. en

Grado:

El cliente no dejó un comentario.

Maria G. en

Grado:

El cliente no dejó un comentario.

Eric D. en

Grado:

El cliente no dejó un comentario.

demaro a. en

Grado:

Give Richard an enormous raise!??

Lynn D. en

Grado:

El cliente no dejó un comentario.

Judann B. en

Grado:

The staff was great

Darian K. en

Grado:

For us it was a poor location but the staff was excellent.

Emil Y. en

Grado:

El cliente no dejó un comentario.

steven a. en

Grado:

Everything was perfect

Denise A. en

Grado:

Michael was very friendly and good memory for customers

Tom K. en

Grado:

Torn or broken seals at doors and windows caused excessive noise while driving at highway speeds. Would not shift from haul/tow mode when empty.

SAM P. en

Grado:

El cliente no dejó un comentario.

anthony E. en

Grado:

The customer service I received from the gentleman there was awesome. I dont recall his name but he was good. The whole situation from my scheduled being pushed back 3 times and none able to help. Though apologizing before upset about the situation, the customer service I received on the phone was horrible. Complete lack of good service... nothing but attitude from both women I spoke to, to either discount my final bill because of the inconvenience or give me another vehicle asap.

MARCIA B C. en

Grado:

nothing, always go to Uhaul. tell my family to go there to. have not had a bad experience. the Guy that was there on Saturday, made could of use some help. but he was great.

Leslie L. en

Grado:

El cliente no dejó un comentario.

Tracey H. en

Grado:

Nothing. We had great prompt customer service.

David C. en

Grado:

We have used many U-Haul locations for our need, this location is hands down the best in every category! Best customer service, "even when the boss is off", and they make us feel like family!

Sandra Elana S. en

Grado:

El cliente no dejó un comentario.

raul c. en

Grado:

Great experience

randy t. en

Grado:

Exceptional service from an outstanding crew. Most highly recommend.

john l. en

Grado:

Phone customer service is poor. I reserved truck for same as my storage unit. I called to confirm after reserving online I was told set for there. Called again day of and not there. Listen to my calls