El cliente no dejó un comentario.PASHUN L.
Customer Reviews for U-Haul Moving & Storage at University
Peoria, IL 61604
(@ Univ & War Memorial Dr)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.NICOLE L.
El cliente no dejó un comentario.JENNIFER A.
El cliente no dejó un comentario.Kristin M. | Overall Experience
Stop charging absurd amount for fuel. I returned truck fuel the way I got it. I am not paying nothing extra. Take it to court.LAROSA M.
Using this Uhaul was very clean and the service was fast and easy.LATACHA P.
El cliente no dejó un comentario.TRAVIS F.
Very professional! LookBRENDA F. | First Impressions
El cliente no dejó un comentario.TERESA W.
Was full of dust and garden debris, we had to sweep it clean before we could use it. Would be nice if we good paid to clean it, a credit for cleaning perhaps. Thank You, Gregorio BravoGREGORIO B.
El cliente no dejó un comentario.KEVIN T.
El cliente no dejó un comentario.KERRY W.
Drop off was easy but I felt the instructions on the sign were a little confusing and I consider myself relatively intelligent.Corbett S.
Great customer service and great equipment! They were very helpful with everything. Great first experience.RICHELLE F.
Internet connectionCarl S.
El cliente no dejó un comentario.JAMES P.
Guys working at your site are very helpful ðŸ‘GLENDA E.
El cliente no dejó un comentario.DENNIS B.
when I took truck back the guy was rude.MELISSA Y.
Very bad experiences poor customer service skills do not communicate with you when you are communicating with them calling don't answer emails they actually do not find it OK when you close out and do not want storage they continue to harass and charge you for things that you do not want they are very very bad when you speak to them they speak down to you they do not communicate with you asked for a conversation they are very poor services I actually did not want the service anymore they have received a payment and was told to destroy Or remove items that was there They were no longer wanted to be thrown in the garbage and instead of doing so they decided to keep charging me so that they could still money from my accountlorrina p. | Overall Experience
Awful serviceAkira T.
El cliente no dejó un comentario.HAROLD J.
El cliente no dejó un comentario.SALAH I.
Anthony's customer service was top notch! The facility where you could drive inside the building was amazing-I would highly recommend this service and facility.Leslie P. | First Impressions
Nothing i can thank ofLELA H.
The people that run and work at this facility are amazing!!! I have uses this facility often and they are always very welcoming, get me in and out very quickly and they are always very helpful. Hands down the best Uhaul in central Illinois.MELISSA F.
El cliente no dejó un comentario.MARY J.
El cliente no dejó un comentario.james P.
The truck was very fuel inefficientEDUARDO M.
Can't think of anything at the moment. Great service!LU ANN K.
El cliente no dejó un comentario.ALEXANDER B.
El cliente no dejó un comentario.JOHN P.
The people are very friendly and helpful.SHAWN J.
I have previously contacted you to inform you that you have been sending me emails for a different Gregory Burnside. I live in California and have no connection to the account your communications are connected to.GREGORY B.
Everything was fineMARK C.
Use this location several times a year. Always happy, always an 'as it should be' experience. See you next time.ROBERT R.
I was supposed to receive a discount no discount was given and then they made me a 8month pregnant woman hook up the trailer to my truck in the freezing cold weather ice all over.Brittni A.
As the location I used was excellent in service and product, I am very disappointed with Uhaul in a whole. It was cheaper to rent a car trailer from Peoria, Il. 61615, take it to Denver, Co. load a car, and drive back to Peoria, than it would have been to get a car trailer in Denver, Co. and drive it back to Peoria, Il. I spent 2 weeks trying to figure out the best scenario to go from Peoria, il to Denver, Co. back to Peoria, Il., for the best price. It was 3 times the cost to get the trailer needed from Denver, Co. vs taking a trailer from Peoria, Il to CO. back to Peoria, Il.....Your pricing is wrong and I will do everything in my power not to use Uhaul in the future if possible.MARK M.
Get a manager that listens to the customers instead of speed talking over themDEREK B.
El cliente no dejó un comentario.Williqm H.
Over charged. Will be calling tomorrowMIGUEL T.
Always a wonderful experience at this location. Staff is friendly and very helpful; keep up the great work!!!CYNTHIA B.
El cliente no dejó un comentario.DOUGLAS S.
El cliente no dejó un comentario.Seanna K. | First Impressions
Anthony and his crew were all GREATðŸ‘ŒðŸ¾Keep up the GREAT JOB!MAJEEDA A.
El cliente no dejó un comentario.timothy g. | Overall Experience
El cliente no dejó un comentario.SHARNARD H.
Rear tires were worn to wear bars so should be replacedRandall H.
Store manager at Peoria location extremely professional and skilled, multitasking, strong customer service skills.Grant W.
I was charged again for mileage way above what I used. I returned my van on 12/19 and was charged for a return on 12/26. I have reached out to customer service, and I am waiting to hear back about getting this resolved.Alexander T.
El cliente no dejó un comentario.tyron p. | First Impressions
El cliente no dejó un comentario.JOHN G. | Overall Experience
El cliente no dejó un comentario.Joshua P.
El cliente no dejó un comentario.MADISON P.
El cliente no dejó un comentario.JASON H.
We live in a stat where it get cold. A warm vehicle would be nice at pick up.JASON H.
El cliente no dejó un comentario.DEBRA H.
No improvement needed! Staff was friendly and went smooth. I've never had a better experience.Rachel R.
El cliente no dejó un comentario.ELISE W.
Excellent experience. When the running lights on the trailer would not work the team helped to troubleshoot and fix the problem. Very impressed with the exceptional customer service.MEGAN R.
Fill the window washers and low pressure on the front tiresMICHAEL D.
El cliente no dejó un comentario.RICHARD C. | Overall Experience
El cliente no dejó un comentario.ROBERT M.
Anthony was very curtious. I rented a truck and 30 minute later brought it back he only charged me $1 and the insurance and gas mileage me a discount on my next rental. He was very helpful but he is need of help desperatelySTACY B.
This facility is very busy, so plan on waiting--even if you've checked in on line. I arrived at my designated time, but a truck was not ready for me. They truck that was eventually assigned to me had over 109,000 miles on it, which is ok, but it was so loud that I couldn't use the radio...and it had very slow pick up. It got me where I was going so I'm assuming that it was maintained, but it was not as good as other rental trucks that i've used.Sister Anna F.
El cliente no dejó un comentario.ASHLEY P.
El cliente no dejó un comentario.GORDON C.
Rasa was greatGEORGE H.
El cliente no dejó un comentario.Jessica D. | First Impressions
Very helpful and friendly staffJOSEPH A.
El cliente no dejó un comentario.erin M.
El cliente no dejó un comentario.Ceeshondra D.
Make sure if a customer is getting a storage they are told they will be penalized if they work during the with a fee for 24 hour access.JASON H.
El cliente no dejó un comentario.KRISTY A.
Keep doing what you're doing!Todd B.
El cliente no dejó un comentario.SHIRLEY B.
El cliente no dejó un comentario.AMBER M.
Anthony and his staff have always been courteous and knowledgable, have been using them for years!Marianne J.
El cliente no dejó un comentario.Alice T.
Facility needs more staff went there one day there was 1 person on their busiest day of the week how do we considerable amount of time just to ask a question. Later in the day when the rush was over they had multiple people there working. Whenever I called I had to wait on hold extensive amount of time.. Staff was nice and courteous.Dan M. | Overall Experience
El cliente no dejó un comentario.LEANARD SANNY S.
El cliente no dejó un comentario.SHIRLEY J.
Great service !!! They guys working were friendly and helpfulâ€¦I have used this location before and have always had a great experienceâ€¦Kim W.
El cliente no dejó un comentario.Joshua C. | First Impressions
Employees very friendly and willing to answer my questions.shirley P.
El cliente no dejó un comentario.Austin M.
El cliente no dejó un comentario.Paul R.
Great job!!Tina B.
I would give 5 stars, but twice now this store has overcharged me.Chay S.
El cliente no dejó un comentario.KIMBERLY S.
The customer service is awesome.Tracy F.
nothing I love the way Anthony treats everyonelynn D.
El cliente no dejó un comentario.THOMAS G.
Fuel tank capacity was recorded incorrectly (9/16 of a tank vs 7/16 actual), and I was charged for a utility dolly that was given to me by mistake. However, the staff was friendly and easy to work with, and I appreciate their professionalism.TYLER O.
The experience was excellent. I will use them again.Mark R.
Overall a great experience. Well satisfied.JAMES B.
El cliente no dejó un comentario.luthern V.
Give explanation of using the ramp and changing the suspension modeLEAH K.
The location is quite busy and could use an additional person working there. I have rented twice in the last 4 months and there is always a wait when I pick up and drop off my equipment.JOHN B.
All your associates were excellent and made it very easy to rent the truckPeggy F.
As always exceptional service!!!Charles H.
Great serviceDaniel S.
El cliente no dejó un comentario.TREVON T.
El cliente no dejó un comentario.KENNETH M.
Customer service was excellent.Lance Z.
The truck I was given did not have working tail lights.Michelle S.
The 10' van I rented did not have working brake lights, tail lights, or rear turn signals.Chad D.
It wasn't explained that I had to take pitchers of the unit and go on line and dhow I was out of my unit. I then received an email telling me I needed to pay my rent Which I emailed back that I gave been out of my unit and turned in my key since September 23 as I knew the rent was due on the 24th, and I knew I could get a unit where my other things are for $40 vs $114. My unit for the $40 is a 5x10. So there was no way I was paying $114 for that tiny unit. I then got treating email to be assessed late fees on top of rent. Earlier I apparently went over on my miles was told when I returned the truck that I was good to go. Then I see where you took $40 extra besided the $31 I owed out of my checking account without notice, as I checked my emails at the time I seen you took the money out and there was none. I called and the manager said the would have it turned which it was about 10 business days later and after my automatic payments bounced due to the extra $40 that caused bounced check fees of $20 2x's and bounce check fees on my automatic payments. So taking this extra $40 ending up costing me an extra $80. So no I will only use you if I have to and nor recommend you to anyone.KATHERINE J. | Overall Experience
El cliente no dejó un comentario.TOSHA Y.
Continue to do what you're doingTHELBERT R.
El cliente no dejó un comentario.JEFFREY D.
El cliente no dejó un comentario.LAKAY T.
El cliente no dejó un comentario.dolton w. | Overall Experience
El cliente no dejó un comentario.jamie r. | Overall Experience
El cliente no dejó un comentario.Chrishawn M. | First Impressions
Very professional staff!Antoinette K. | First Impressions
I called the day before and the man said he would reserve a van for me and call me back. He never called me back nor make the reservation for the van. Luckly they had one the next day. I also feel as if your storage is really high after the free 30 days I already rent a full storage unit over twice as big for $40 a month however they had no units available at this time hoping they do at the end of the 30 days or my divorce is finalKATHERINE J. | First Impressions
WILL USE HAUL AGAIN!!!CHRISTOPHER j. | First Impressions
El cliente no dejó un comentario.Keith G. | First Impressions
El cliente no dejó un comentario.AnitaM h. | First Impressions
An efficient pleasant experience!ricky j. | First Impressions
El cliente no dejó un comentario.margarita r. | First Impressions
Servicios adicionales en esta ubicación
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