Customer Reviews for U-Haul Moving & Storage at Transit Rd

6,939 comentarios

6161 Transit Rd   Depew, NY 14043
(Between Genesee Street & George Urban Blvd)

(716) 681-5160

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(716) 681-5160

6161 Transit Rd
Depew, NY 14043
(Between Genesee Street & George Urban Blvd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohamemd U. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph R. 
Clasificación:
1.0

I, together with others, waited for over half an hour to get my truck because the attendee would not pause her talk on the phone. She could easily have asked the other person to call back, hold the line, or given a future telephone time to complete the conversation. Meanwhile a second person finally came to assist. While I was standing there, two other people were standing with me waiting while one other person just got fed-up and walked out. When I finally got the truck way past my appointment time I wasn't even shown the truck and invited to ask questions. It was truly bad customer service for a pre-arranged pickup.

kenneth W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Cory S. 
Clasificación:
5.0

I ordered a truck with a ramp and an appliance dolly. When I arrived, the customer service rep told me that 1) the truck I ordered didn't have a ramp, and 2) they had no dollies available. She had one of the lot staff comb through returned equipment to locate a dolly, and assisted in upgrading to a truck with a ramp. You should make it clear on the order site which trucks have ramps and which don't without hiding that info in the details dropdown.

Philip H. 
Clasificación:
5.0

Very easy drop off

Lisa A. 
Clasificación:
5.0

It was farther away than I wanted but the staff was great.

Nancy H. 
Clasificación:
3.0

More advance notice is needed if the reservation time is changed. I had made plans based on picking up the truck at the 8:30am reserved time. I received notice the afternoon before pickup that the time was changed to 1:00 pm. Finding out that it was changed to 1:00 pm was extremely inconvenient. Also I believe more helpful assistance to deal with this situation could have been provided like providing alternatives (large or different truck or a different location)

Rick T. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE C. 
Clasificación:
4.0

Truck was beat up but got the job done. Rear door was hard to go up and down. It definitely has been very used. So just a usual truck rental from uhaul.

Christopher P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan O. 
Clasificación:
5.0

Met all expectations

Kathleen L. 
Clasificación:
5.0

Great customer service.

DUANE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ericka M. 
Clasificación:
5.0

El cliente no dejó un comentario.

zacharia I. 
Clasificación:
5.0

Very pleased with this U-Haul location. My vehicle was in good condition, drove well, and did the job I rented it for. Not much more I can (or need) to say. Oh, 1 small item - it did take a bit longer than I expected to return the vehicle. A 4person waiting line. Staff seem to be working as fast as they could. Perhaps I just returned the vehicle at the wrong time. Perhaps additional staff is needed.

Ralph M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Trevor P. 
Clasificación:
2.0

i had a horrible time picking up my uhaul. i went to 3 different locations before the person looking it up told me the correct one and on top of that my email confirmation had the wrong address as well. i will never use uhaul because this is the second time i have had a horrible time using because that last they didn't have a truck to i had to go from buffalo to niagara falls to get one last min with out even getting something off on it wasting my time and gas never recommending again

Melody M. 
Clasificación:
4.0

Something that could be improved is not have if to scan license myself, if they had a scanner of some sort to do this portion would be nice.

mark G. 
Clasificación:
5.0

Inform the customer about the Tow/Haul feature on the vehicle and how it is AUTOMATICALLY engaged when you start the vehicle. I drove 10 miles with it on unawares and I'm sure my gas mileage was decreased due to that!

robert C. 
Clasificación:
5.0

Check in and out was very quick and employees were friendly.

Joe W. 
Clasificación:
5.0

Affordable rates

CLAYTON N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

john B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

After a late evening call to book a truck for the next morning, I found that this location provides everything I could ask for...including special accommodations for handicapped individuals, which made my rental experience so much easier.

Susan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ameri Clean S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

I was extremely disappointed. I used the truck for less than 10 miles, I put 2.1 gallons of gas in it before returning and I was charged for 3 gl of gas. Up to this point I was extremely impressed with location

Charles N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina B. 
Clasificación:
4.0

nice and easy exper

Debra G. 
Clasificación:
5.0

Excellent Customer service! Highly Recommend! Would rent from again!

Corey W. 
Clasificación:
5.0

The manager was very knowledgeable

DANIEL L. 
Clasificación:
5.0

Don't move

anne D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL S. 
Clasificación:
3.0

How about focusing more on paying your employees more money and creating a work place where there aren't 2 people working and covering the jobs of like 6 people ? My wait time was long . It was hard seeing your employees so stressed out . They handled each customer great but give them a break . Maybe have one of your ceos take a break from golf and work a day in their shoes . I've never seen uhaul like this

Heather N. 
Clasificación:
5.0

El cliente no dejó un comentario.

cynthia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alison L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

Perfect in every detail!

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyneise R. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert P. 
Clasificación:
4.0

Price per mile was a bit high plus I returned with more gas than received and no credit given, other than that all went well.

Michael L. 
Clasificación:
5.0

Great service nice size truck. Great price for 2 day and a large truck

Sally B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jane P. 
Clasificación:
4.0

Pads were not in truck The app asked if I saw pads in the back of the truck and I replied no, I had forgotten to tell someone at the front desk I had to come back to the store to retrieve them after leaving The store employee said I picked them up I had to tell her no I did not and she gave me the pads

Jeffrey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

George L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darren R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lewis J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony V. 
Clasificación:
5.0

El cliente no dejó un comentario.

abreya J. 
Clasificación:
5.0

I love this location the girls that were there are awesome. My favorite employee waited on me which was nice because she's the one I talked to on the phone. She saw me enter the store and greeted me and asked which kind of vehicle I needed today. She had a truck ready and my order half done by the time I got to the counter! And she's clearly showing Angel to be just as great!

MELISSA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevor P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl M. 
Clasificación:
1.0

Wasted four hours of my time and my Mother's Day I'm waiting for some bullshit E restriction or whatever you call it back-and-forth a different locations to try and rent some thing only going by what the management of Uhaul told us to do exhausted tired on hold listening to your hold music, shall I continue? No I think you get the picture. Uhaul makes it very difficult for a young start up Business to facilitate a rental after many rentals. Why is this so challenging, please tell me. I've also noticed a lot of pissed off customers, and overworked and under paid employees that are also pissed off. Somethings should be done at the high management corporate level to address these issues very simply put Uhaul needs to get their shit together, end of story!

Patricia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
1.0

Be more up front about the gas charges and don't tell me oh it was in the rental agreement. I got charged $50 for having the gas meter slightly below a quarter tank. There was no gas meter shown in my rental agreement only on the recipient did it show me. If you're going to charge that much for gas why don't you just give it to me with a full tank in the first place? Then it would be easy to tell. This is a scam. I will certainly never use uhaul again.

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark A. 
Clasificación:
5.0

El cliente no dejó un comentario.

zoila R. 
Clasificación:
5.0

I originally had a reservation at another location but they had no truck for me. Luckily this location had one but made me late for a pick up.

Adrien S. 
Clasificación:
3.0

The license plate on my trailer was a Tennessee plate that displayed an expiration date of March 2022 (5 months prior to my rental) and despite calls to U-Haul and the rental location and using online chat could not get a satisfactory answer on what to do. By the way, U-Haul phone contact option has inexcusable wait times.

Norman K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald M. 
Clasificación:
5.0

Staff was very helpful.

Joseph S. 
Clasificación:
4.0

The Uhaul was clean but the front right tire was low and the check engine light came on 5 minutes after I left the lot. I never received any form of notification for where to pick up the Uhaul on the requested day.

William F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony G. 
Clasificación:
4.0

El cliente no dejó un comentario.

tom M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

Outstanding service. This is probable the best run U-Haul I have ever been to.

Peter S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Addam H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald O. 
Clasificación:
4.0

When I arrived there were a few people ahead of me but they had three agents helping customers and it went real fast. The agent that took care of me was very friendly and helpful. In no time I had my truck and was on my way.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike P. 
Clasificación:
3.0

The storage container was very poor lit.

Matthew S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer M. 
Clasificación:
2.0

The salesperson did not go over anything regarding the operation of the truck. He seemed like he was having a bad day.

Kevin L. 
Clasificación:
3.0

Proper training performed to education staff on all aspects of billing, discounts or vouchers to be used for rentals. just plain over staffed and lack of knowledge to UHaul processes versus site location rentals and sales

David F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Swapnil K. 
Clasificación:
5.0

Outstanding service and product. Thank you!

Joseph A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Penny S. 
Clasificación:
5.0

El cliente no dejó un comentario.

nathan M. 
Clasificación:
5.0

Everything was easier than expected, only wished that the location for pick up and drop off was closer.

Arthur E. 
Clasificación:
4.0

Phone apps did not work on my phone and were very frustrating to use while returning the equipment at 2am. I feel being penalized 20$ for being unable to get a glitchy app to work is unreasonable as equipment was returned fueled and in excellent shape. Employees were awesome at the depew location and agreed that the apps were pretty much useless time vampires. Equipment in general was excellent and functioned flawlessly for my 750 mile round trip. Highly recommend this location, apps not so much

Christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lawrence H. 
Clasificación:
1.0

I reserved a trailer in June of 2022 for an August vacation. The reservation number is 12549627.and the pick up was to be on Tonawanda St in Kenmore. I confirmed my reservation one week prior at the Tonawanda St location and was told I was all set. U-Haul called the day of pickup and told me I had to pick up the trailer in Depew NY. This is an hour drive from my home. I called U-Haul and talked with a service rep who told me they would give me a 10% discount for my inconvenience and I could return the trailer to the Tonawanda location. When I arrive to Depew I had no reservation and no discount. The employees were incompetent, lied and not helpful. I was told I would get a call from a manager but this never happened. They came up with a trailer for me eventually and was told I had to deliver it back to Depew. I believe this is not a professional organization and I am very disappointed in your services. I have used U-Haul for 20 years. I want the 10% discount I was promised and I do not ever want this to happen again. Please have a manager call me to discuss. My number is 716-213-3373. Gracias

Greg H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary A. 
Clasificación:
1.0

Have the equipment there and not cancel reservation when someone is late and charge more for something bigger had a one way rental and got stuck with a return rental when truck was having trouble.

Joseph S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mackenzie F. 
Clasificación:
5.0

The pick up and drop off was prompt and efficient. All was explained to me and the staff was very helpful and explained all the details of the transaction clearly.

Gary B. 
Clasificación:
4.0

The personnel accepted my vehicle half an hour before due time, but (perhaps because they were busy) they reported it as half an hour AFTER the due time. I was therefore erroneously charged for an extra day. This error was later fixed through normal procedures.

BARIS P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terri R. 
Clasificación:
5.0

El cliente no dejó un comentario.

julie R. 
Clasificación:
3.0

Needed vehicle for longer use. But when we asked to prolong it, we were denied! Had to go to another rental company. Otherwise everything else was ok!

Peter G. 
Clasificación:
3.0

Sending out late payment to me and the second contact on file, 2 weeks AFTER I paid is not cool.

Raymond M.  |  Overall Experience 
Clasificación:
5.0

Staff was super helpful. I spent hours at a competitor and got no help. Went to U-Haul and was completed in a few minutes and .

Kevin D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Patricia P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Marcia J.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Maureen E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

natalie d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorothy W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul L.  |  Overall Experience 
Clasificación:
4.0

If the actual rooms had motion lights when you went in to search for items would be a nice feature however the hallways were lit well and it was secure.

JANEE W.  |  Overall Experience 
Clasificación:
5.0

It would be a service to your customers if the last month was pro-rated to the date of move out.

Judith F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda D.  |  Overall Experience 
Clasificación:
5.0

CUSTOMER SERVICE, VEHICLE UTILIZED, AND THEIR OVERALL SERVICE WAS GREAT...WILL USE THEM AGAIN. S.GOLDSTEIN

Steven G.  |  First Impressions 
Clasificación:
4.0

My only complaint are the hours. My move took an extra day due to short weekend hours.

Jane T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S.  |  First Impressions 
Clasificación:
5.0

Elaine is the manager ,and she is an exceptional ideal employee always willing to help with any problems, love this location at 6161 Transit Rd. Highly recommend this location. You have to wait ,and be patient staff is short and times are changing nothing is as it was but the staff that is there working hard to make sure you get what you need, thank you for being so helpful !

elizabeth l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

annete a.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Chan S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa M.  |  Overall Experience 
Clasificación:
5.0

I appreciate all the help over the time I was renting my storage facility. Elaine was exceptional. I never expected to have to use this facility as long as I did but each representative I dealt with over the 5 years and 10 months. Gracias.

CATHLEEN R.  |  Overall Experience 
Clasificación:
5.0

Staff was very, very helpful. Even though extremely busy two of the young women were particularly excellent. I'm sorry I don't know their names, but one help me check in and get everything arranged; the other helped me get a very large and heavy item into my storage room. (I hope she doesn't get in trouble for helping me, she was an excellent example of your helpful staff.)

Kenneth S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BORIS C.  |  Overall Experience 
Clasificación:
4.0

Great site and the staff was awesome. However making the reservation was a pain. I was told that I could do it online but the site will allow multiple ppl to make the same reservation. So I called - waited over 2 hours on hold and finally got to talk to someone. This made me think that I had the reservation. When I went into the store the next day, the staff told me the same thing - I still might not have it since the system allows multiple ppl to book the same space. Luckily I did get it - but that's a really frustrating and upsetting system.

Jennifer C.  |  First Impressions 
Clasificación:
1.0

Did not have the storage size that I had already reserved weeks ahead of time. Not sure why the system would let someone make a reservation for a unit that is not available. Very frustrating after driving for 3 days to move.

kelly G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah B.  |  Overall Experience 
Clasificación:
5.0

I have been to other U-haul locations but this one is the BEST

thomas w.  |  Overall Experience 
Clasificación:
4.0

Very helpful

Matthew S.  |  First Impressions 
Clasificación:
5.0

Everything was great

ROBERT S.  |  First Impressions 
Clasificación:
4.0

I have always had a pleasant experience at this facility! The only reason I moved out was it was no longer necessary for me to house my belongings. The people at the registers were always very friendly and helpful. I would choose to do business with again, and will definitely recommend them to friends!

PATTI M.  |  Overall Experience 
Clasificación:
4.0

Please have more staff available in the future

Carolyn s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda K.  |  First Impressions 
Clasificación:
4.0

The spot was a little hard for parking a camper, but it was adequate.

Daniel L.  |  Overall Experience 
Clasificación:
4.0

We parked our RV in an outside space.

garry l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cherri G.  |  Overall Experience 
Clasificación:
5.0

Elaine was extremely helpful with our process.

Paul Z.  |  Overall Experience 
Clasificación:
5.0

There was one problem. In this facility, there is a drive-in option to get you out of the weather. Very nice, out of the weather and close to the storage unit. The issue is the floor is finished in a gloss polish. When I stepped out of my truck, my foot slipped and I fell to the ground. My while I understand the effort to keep the facility clean, I would suggest changing the floor finish to a "sand imbedded or textured" surface. Other than that, great people, gre3at site.

Michael S.  |  Online Move In 
Clasificación:
3.0

The staff was a little rude and cared more about talking than setting me up with the unit. I can explain further over the phone if you would like. 7166021038

alissa v.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S.  |  First Impressions 
Clasificación:
5.0

Great service, very accommodating and courteous staff!

mary joan D.  |  Overall Experience 
Clasificación:
3.0

Used the "rent now" feature online to receive "free" disc lock. Unit was locked with a padlock and no "free" lock was provided. Employees stated that it was not included and I had to purchase a lock for $10 - 12. Other than the awful 1st attempt to get my unit, things are great. Just glad I didn't try to access the unit after 7 without any assistance for this debacle.

Robert B.  |  Online Move In 
Clasificación:
2.0

Storage was Storage... Customer service was lacking in helping. I spent over 6000 dollars using your facility and would expect a little more help. Nothing new though just the way the world works today!

ANTHONY J.  |  Overall Experience 
Clasificación:
5.0

Very fast and very helpful.

Jason k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN M.  |  Overall Experience 
Clasificación:
5.0

Elaine was knowledgeable, friendly and helpful. Made the experience pleasant.

David J.  |  First Impressions 
Clasificación:
3.0

Somehow water leaked in and soaked a few items

JOHN D.  |  Overall Experience 
Clasificación:
5.0

The inside of units are poorly lit so I could only go there during daylight.

Claudette R.  |  Overall Experience 
Clasificación:
3.0

I had no trouble moving out. But I could not understand why my storage unit was so unbelievably cold and damp. I found the lights in the hallway going off very annoying. Otherwise everything was o.k.

ANNETTE B.  |  Overall Experience 
Clasificación:
5.0

Access was easily accessible. Conveniently able to drive my car indoors to load -or- unload. Thank you for the experience, Russell Bertola

Kathy B.  |  Overall Experience 
Clasificación:
5.0

Gracias

John M.  |  Overall Experience 
Clasificación:
4.0

Had for multiple years. Clean, dry and secure.

KATHLEEN M.  |  Overall Experience 
Clasificación:
5.0

Professionalism all around. Thank you.

william r.  |  Overall Experience 
Clasificación:
5.0

your facility was conviently located for my needs.

james s.  |  Overall Experience 
Clasificación:
5.0

Excelente

John M.  |  First Impressions 
Clasificación:
5.0

Best staff and helpful if i had to use a U-Haul location again i would choose the transit location

Jasen B.  |  Overall Experience 
Clasificación:
5.0

They was very helpful

michele h.  |  First Impressions 
Clasificación:
5.0

Absolutely a great place for storage! Reasonable pricing, friendly staff!!

COREY W.  |  Overall Experience 
Clasificación:
5.0

Excellent attention paid to my requests.

Ron J.  |  First Impressions 
Clasificación:
5.0

Gracias

janet M.  |  Overall Experience 
Clasificación:
1.0

I was very unhappy at this U-Haul, every time I came to my storage unit the door was blocked so could not get in I would have to sit and wait for at least 20 minutes for some one to move the truck

christina h.  |  Overall Experience 
Clasificación:
5.0

Great experience with cust service representative

Deryke s.  |  First Impressions 
Clasificación:
4.0

Area a little crowded. The location needs more acreage and storage for UHaul equipment.

john w.  |  Overall Experience 
Clasificación:
2.0

Rental of U-Boxes was a disaster from start to finish. Pros: Staff were friendly and DID refund part of my purchase. Cons: communication, delivery and the boxes themselves were terrible.

Michele P.  |  Overall Experience 
Clasificación:
4.0

Staff was very friendly and even though we had to wait our turn, were verycomfortable when it was our turn.

Kathy B.  |  First Impressions 
Clasificación:
5.0

very helpful and friendly staff

dominic g.  |  Overall Experience 
Clasificación:
5.0

Wary to get in and out. Secure. Great people there.

kevin s.  |  Overall Experience 
Clasificación:
5.0

All great

Ayman A. | Reservación
Clasificación:
5.0

Was very pleased with the climate control, access hours, and security. Staff were pleasant and well informed.

mary joan D.  |  Overall Experience 
Clasificación:
5.0

Ninguno

James C.  |  Overall Experience 
Clasificación:
3.0

Stored our RV in an outside space. Just fine.

garry l.  |  Overall Experience 
Clasificación:
5.0

The staff here are extremely helpful and professional; and the units were clean and secure. I come to this U-Haul for all my moving needs and recommend them all the time. Keep up the great work!!

Dawn N.  |  Overall Experience 
Clasificación:
5.0

The staff at the location are great, the people that calls get routed to, not so much. I will do business there again.

kevin B.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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