Comentarios del cliente para U-Haul Moving & Storage at Taunton Rd

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Taunton Rd

Grado total:

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JOHNATHAN E. en

Grado:

Everything was perfect

Mohammad Amir A. en

Grado:

It was a good and quick installation. I checked the car and there was a panel loose, I asked the technician, he tried to fix it but couldn't outside, he asked if can just take the car back in as it's better he reopens and fixes it. Which he did in 5 minutes. Really appreciated that as some people find mistakes and don't take ownership. Good install, great technician

Brian S. en

Grado:

Employees like Marshal make a stressful move a good experience. Keep up the great work Oshawa u haul!

ed M. en

Grado:

The staff at the front of the store where incredible the Old Gentleman in the back really needs to learn not to upset customers when they were turning vehicles on returning trailers I did explain to the gentleman at the front of the store the situation he would be the only reason why I wouldn't come back

Chris D. en

Grado:

El cliente no dejó un comentario.

Shelley J. en

Grado:

El cliente no dejó un comentario.

Ron M. en

Grado:

El cliente no dejó un comentario.

Brenda G. en

Grado:

We were originally told to go to Nonquon Road to pick up. Upon arrival, we were told the truck wasn’t there and MIGHT be back for us. We, then, drove to Taunton Road where we were greeted with apology and exceptional service.

Jeremy T. en

Grado:

Third time I’ve rented from here, twice they’ve overcharged me, fix the problem but somewhat of a hassle making phone calls

steve G. en

Grado:

The inspection wasn’t done properly as we realized when we started the truck the next morning that we had no lights. We got held up twice for this for hours and then the tire front right was only at 60 pounds. Once I found a large truck centre in kenora and got it to 110 the truck ran better smoother and better gas mileage. Another few hours wasted. When I told the gir when dropping it off she just said, I have heard of much worse stories and things happening. No offer of anything for our hours wasted and her comment didn’t give me a lot of confidence in uhaul.

Jim C. en

Grado:

El cliente no dejó un comentario.

Brandon W. en

Grado:

El cliente no dejó un comentario.

John I. en

Grado:

Thanks for all the great service!

Robert S. en

Grado:

El cliente no dejó un comentario.

Edgardo B. en

Grado:

Cull centre not very helpful. Self check out not great. Miles/kilometres unit not accurate therefore the charge rate is also not accurate.

Matthew C. en

Grado:

This location tried to charge me a fee for returning the truck with less than half a tank of gas. The problem is that the truck was given to me with less than half of a tank and I was instructed to bring it back with the same amount of fuel. The hard attendant dodnt even notify me of this extra charge he had added until I inquired about why the cost was so much more than quoted. Watch out for this location.Always take pictures.

Doug W. en

Grado:

El cliente no dejó un comentario.

Stuart D. en

Grado:

Nothing at all.

William C. en

Grado:

El cliente no dejó un comentario.

Lauren B. en

Grado:

El cliente no dejó un comentario.

john B. en

Grado:

Nothing thank you

Benjamin C. en

Grado:

El cliente no dejó un comentario.

Tameaka G. en

Grado:

Have truck fuelled ( ours was below empty upon arrival)...and more staff are needed.

Kaitlin L. en

Grado:

I asked that my rental pickup time be changed to 10:30 PM. Instead it was changed to 9:45 PM, and I was not on site within the 1 hour window. As a result, I spent upwards of half an hour on hold for someone to reactivate my reservation, standing outside in a thunderstorm.

Jeffrey E. en

Grado:

All around excellent experience.

Lauren C. en

Grado:

El cliente no dejó un comentario.

jauantil P. en

Grado:

El cliente no dejó un comentario.

Susan T. en

Grado:

El cliente no dejó un comentario.

Dave P. en

Grado:

Waited approximately 1 hour before I could pay my bill. One staff was there and was on the phone.

Susan P. en

Grado:

El cliente no dejó un comentario.

ken P. en

Grado:

El cliente no dejó un comentario.

Dan C. en

Grado:

$29.76 to rent a pick up for 38 minutes is a little steep plus I put $7 dollars gas in it because I was told I'd be charged $15 if I didnt. Other than that the service was good Marshall was very friendly and helpful

James M. en

Grado:

El cliente no dejó un comentario.

Ines T. en

Grado:

Unfortunately it wasn’t a good experience most of the times I had trouble getting into my unit the pad for the access code didn’t work. Will be nice if they have extended hours like until 9 pm.

Maureen F. en

Grado:

Staff actually came and assisted me when I could not get the key pad to work. Lovely staff. Thank you.

Tasha P. en

Grado:

Had nothing but problems since the beginning, too name a few; 1. Was told our unit was emptied and asked if we had moved out, we had not! 2. Alarm didnt work, even though we were not able to sign in

melody p. en

Grado:

No climate control as stated by head office. This facility uses mice killing products in prohibited loose containers. No lights in units ,ceiling not enclosed. Entry lock system malfunctioned.

daryl b. en

Grado:

I called many times to get thru, call center reserved me other than was available, was vague about truck rental times. I paid for full day but had to return by 1pm. Unit I rented was not as described.

Laura F. en

Grado:

Rented a specific size unit only to arrive and not be available.. very stressful. Then provided two units to compensate and called to be told we would be charged more because we occupied two units.

Maureen F. en

Grado:

Great knowledgeable staff.

david h. en

Grado:

Suitable for my needs

GRACE S. en

Grado:

Excellent experience at this location and excellent service from Robyn. Would definitely use this location again and refer to others.

Joanne J. en

Grado:

satisfifed

Steve P. en

Grado:

Very good location to deal with. Very pleased. Thank you.

ANGELA L. en

Grado:

My experience was great, easy to rent and easy to get out of)

GRACE S. en

Grado:

I have just rented a storage unit from Uhaul on Taunton Rd, Oshawa and so far have had excellent service. The only thing I was disappointed in was that I couldn't use my own lock which I had 2 of.

Todd C. en

Grado:

Overall my experience was fine, had a few issues, which was resolved quickly!

BRIAN R. en

Grado:

Excellent service

Susan L. en

Grado:

Worst experience ever. Called to reserve a 10x20 rental locker, which when we got there was unavailable! The rental agent in Arizona was the worst I have ever dealt with also.

CRYSTAL C. en

Grado:

I will definitely use your storage units again. 2nd time I have used this service.

Agnes W. en

Grado:

Very easy to speak to the gentleman on the desk, he arranged everything very quickly. He stayed calm with a full house of customers who kept forgetting to bring in paperwork they needed.

Audrey T. en

Grado:

Very impressed with the cleanliness of office, units , entire area. Staff was always very friendly and helpful. Highly recommend this Uhaul location for storage and/or rentals. Thank you to all staff

Angela B. en

Grado:

Had to drive to location (got no replies by phone) to get a 2 month over charge on a u box I no longer had, credited back to me. No manager, doesn't help. Geesh!

martin z. en

Grado:

2 many phone #s on application. storage access blocked by trucks & trailers. had to back out around 2 corners with trailer because access road used as parking for uhauls. long wait @ service counter.

Carol Ann B. en

Grado:

Clean and Accessible

LYNNANN M. en

Grado:

It was a secure feeling knowing my things were safe in a very clean facility. The Staff are great.. Thank you

Clyde B. en

Grado:

We rented this online and completed all of our paperwork. Our storage shed was confirmed. They had no storage units and have been renting the space is to keep you in line Dishonest

Peter L. en

Grado:

I went four times to my 24/7 booked truck pick up witch took an hour an half to walk to did everything they told me to word for word and each time said I failed thing colour thing witch I didn't bull!

Jody H. en

Grado:

DO NOT RENT FROM TAUNTON RD!! Manager doesn't return calls (3 separate occasions) most employees have very bad attitudes and are rude. Will never use Uhaul again because of this location.

greg b. en

Grado:

Very good service when require extra space.

Audrey T. en

Grado:

Very very professional and helpfull

turner h. en

Grado:

Charged a $15 late fee because they didn't switch over the CC on file as well as an extra $20 in fuel because they didn't change the gas in the system only marked our contract.