Customer Reviews for U-Haul Moving & Storage at Starkey Rd

736 comentarios

12420 Starkey Rd   Largo, FL 33773

(727) 584-1660

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(727) 584-1660

12420 Starkey Rd
Largo, FL 33773

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Val does a great job maintaining this facility!

MIKE C.  |  First Impressions 
Clasificación:
5.0

No problems occurred. Smooth transaction with very nice customer service!

Joshua F. 
Clasificación:
5.0

That’s all the lady she was around in the business it is helpful she was very clean at the time l did the contact Excellent service

John T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M.  |  First Impressions 
Clasificación:
5.0

Valerie is extremely responsive and always willing to go the extra mile !

KATHLEEN M.  |  First Impressions 
Clasificación:
5.0

Valeria it was very friendly and extremely professional Thank thank!

Lavdie M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kareem J. 
Clasificación:
4.0

It took three locations and two trucks to facilitate my move. The first store was terrible (Seminole Blvd) the second store (Starkey Rd) Valerie was great but the truck was not good. I was sent to a third store to get a different truck and it screwed up the entire contract. 3 phone calls later I called traffic myself and got it fixed.

WESLEY C. 
Clasificación:
5.0

Valarie is one of the best Employees you could have. She made my experience great!

PATRICIA W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W.  |  Overall Experience 
Clasificación:
5.0

Everything was great. The lady was extremely helpful and got us on our way very quickly.

Dusty J. 
Clasificación:
4.0

Nice people too. Thanks George

George E.  |  Overall Experience 
Clasificación:
5.0

The experience was great. The employee was very helpful and friendly.

Travis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve C.  |  Overall Experience 
Clasificación:
4.0

24 hour access and key pad entry with a shorter pin

daniel z.  |  First Impressions 
Clasificación:
1.0

I believe I was overcharged. I have returned the truck 6 days earlier than the due date but, I was still charged the value of 12 days. Could somebody give me a call and explain properly . How I needed up paying more . With the original receipt it indicated that I was also charged $ 0.59 per mile for a 50 mile. When I got my 2nd receipt I was charged $0.29 per mile for all the miles and I ended up paying extra $27 more.

MICHAELA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISAAC T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Connie w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale M. 
Clasificación:
5.0

It was difficult to remove one of the ramp holder pins on the 5x9 trailer,

Stuart E. 
Clasificación:
5.0

Excellent service!

George E.  |  First Impressions 
Clasificación:
4.0

Very competent friendly service, thank you.

George E. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL T. 
Clasificación:
5.0

Needed 10 by 20 but none available. Mgr coupled two tens together by computer although not adjoining but adjacent which fit our needs. When it appeared a single would suffice, she again accommodated us and applies a rebate for the unused storage All in all it was a pleasure to do business there and handy to our revocation move

T.L. M.  |  Overall Experience 
Clasificación:
5.0

I had a excellent exspierience . I wouldn't change a thing

LINDA S. 
Clasificación:
5.0

Valarie, the manager, was excellent and took care of all my needs of r this rental and storage

JOSEPH S.  |  First Impressions 
Clasificación:
5.0

Every staff member I met at this facility was very helpful. It was a pleasure doing business at this facility, not only for my storage needs but the ease with which I was able to turn in equipment.

Kenneth D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDRA S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

sonja g.  |  Overall Experience 
Clasificación:
5.0

I believe I met and spoke with everyone who worked there. Everyone was pleasant and helpful. I would recommend this facility to other's.

david m.  |  Overall Experience 
Clasificación:
5.0

The customer service associates were informed and friendly.

susan m.  |  First Impressions 
Clasificación:
4.0

There was only one associate working and she was with another customer so we had to wait over 15 minutes to return the truck. The associate was very nice and apologized for the wait.

LISA M. 
Clasificación:
5.0

The location at Starkey Road for U-Haul was a very good experience I rented a trailer take things from my Florida home my Ohio they gave me enough time to load and unload when I got to Ohio. They also hook the trailer to my car make sure it was Secure guided me how to load my trailer just very knowledgeable people there. I will always return to that location maybe even use the storage facility also thank you Starkey Road U-Haul.

DEWEY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALFRED S. 
Clasificación:
5.0

Keep giving people what they need and they will all be yours forever.

Bonnie P.  |  First Impressions 
Clasificación:
5.0

I love Valerie at uhaul, she's an excellent manager. The most helpful person i know.

TINA A.  |  Overall Experience 
Clasificación:
5.0

Valerie couldn't have been more accommodating. I was in a predicament and she was a life saver. I would definitely use this site again.

Audrey C.  |  Overall Experience 
Clasificación:
5.0

Valerie was fantastic!

Jay L.  |  First Impressions 
Clasificación:
5.0

excellent customer service

Leon P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMY M. 
Clasificación:
5.0

Very friendly and professional

JIMMY M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

larry m.  |  First Impressions 
Clasificación:
5.0

Valerie was so kind and helpful, as was the gentleman in the front office. I would highly recommend this location for any storage or u-haul rental needs.

Pamela Y.  |  Overall Experience 
Clasificación:
5.0

Great experience renting trucks to move and storage. Great management of facility and will be back when needed. THANK YOU

Joyce P.  |  Overall Experience 
Clasificación:
4.0

Great manager

Patrick R.  |  Overall Experience 
Clasificación:
5.0

I would give starkly road Uhaul 5 stars. The manager Valerie is truly looking out for your best interest, and making sure you have a good experience with Uhaul. I love dealing with people who are doing their job and not just putting their 8 hours in. I will definitely do business with them again.

WILBUR B.  |  Overall Experience 
Clasificación:
5.0

Christopher did a great job on Sunday which reflects the care & concern that Valarie instills I all of her employees.

PAUL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy M. 
Clasificación:
5.0

Nada

BARBARA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher Y.  |  Overall Experience 
Clasificación:
5.0

Valarie went above and beyond to help me during check in after hours. Best customer service I've experienced in years. Highly recommend this Starkey Rd Largo location!!

Pamela Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN D. 
Clasificación:
5.0

We're 100% satisfied and then some, with the service that we've received at this location...Valerie is just amazing and Christopher treated us so well...We couldn't have had a better experience and you are so amazing...Thank you sincerely...

DOUGLAS C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vashonda E. 
Clasificación:
5.0

The Van was clean and new but the ac wasn't working fine

Eileen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CINDY H. 
Clasificación:
5.0

This was my first experience but it was simple and the staff was friendly and helpful. A very good experience

ALICIA P. 
Clasificación:
5.0

Second experience at this location same as first excellent and consistent

Terry A.  |  Overall Experience 
Clasificación:
5.0

Service was very prompt and friendly. Keep up the good work!

MICHAEL M. 
Clasificación:
5.0

The employees, the service, and the price was all excellent! Gracias.

Dana A. 
Clasificación:
5.0

Celery is an awesome manager she really stays on top of things send your establishment she keeps Everything clean and organized and running smoothly she goes out of her way to help you're fortunate to have her on board

RAYMOND W. 
Clasificación:
5.0

El cliente no dejó un comentario.

marty S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GAYLE H. 
Clasificación:
5.0

Valerie, was very helpful and knowledgeable about the safety check requirements for the trailer that i rented. Gracias.

Javier F.  |  First Impressions 
Clasificación:
5.0

Very friendly associate working there.

Paul C.  |  First Impressions 
Clasificación:
5.0

Pleasure doing business.

William Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

steven l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Oliver Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN MICHELLE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana S.  |  Overall Experience 
Clasificación:
5.0

Always come back great company and staff

JOYCE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lonnie S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS B. 
Clasificación:
5.0

Valerie was extremely friendly and so helpful. I was so happy with the whole experience. Great value.

Salvatore C.  |  First Impressions 
Clasificación:
5.0

Alia was friendly, helpful and professional. The trailer was just what I needed and worked great.

robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sheila M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CARL E. 
Clasificación:
5.0

Thank you will be back

Joyce P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

Very friendly, knowledgeable and courteous associate who we picked up the key from and customer service at its utmost.

prabin T. 
Clasificación:
5.0

Valerie makes this location a pleasure to rent from. She is always professional and helpful.

JOE M.  |  First Impressions 
Clasificación:
5.0

Valerie is the best manager ever!!! - She keeps the facility in a top condition and the service is excellent!

LISSETH G.  |  Overall Experience 
Clasificación:
5.0

The online experience was faulty. It kept asking me for the same info, and would not submit. The gas gauge on the paperwork was wrong, I could not upload the photo because the link stopped working.

JEFFREY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristofer B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL F. 
Clasificación:
5.0

It was very handy to have the payment taken from my bank account automatically, so as NOT to miss a payment.

MARY M.  |  Overall Experience 
Clasificación:
5.0

Great experience. The employee was so sweet and helpful.

JIMMY M.  |  First Impressions 
Clasificación:
5.0

This was a last min need for a truck, from beginng to end great csr help on phone, picking up to drop off fantastic!! Thank you Happy holidays Karen Williams

Karen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Halley W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

rebecca n.  |  Overall Experience 
Clasificación:
4.0

Val was awesome

Yoshira M.  |  Overall Experience 
Clasificación:
5.0

Valerie was clear with the contract and easy to work with. This location was great.

Emily L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret R.  |  Overall Experience 
Clasificación:
5.0

We didn't have any problems. Everyone was nice. I would definitely use It again.

anne marie e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
1.0

Terrible. Charged me for damage I did not cause. Customer service rep did not do their job and do a walk around of the vehicle. Was told it was my job as the CUSTOMER. DO NOT rent from this location!! Always had good experiences with Uhaul until dealing with this location and poor staff.

Ashley C. 
Clasificación:
5.0

Quick and easy THANK YOU

Joyce P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
5.0

The storage unit was clean and ready for me to move my stuff in. The bathroom there was externally clean. I was impressed and didn't expect it to be clean. Well done!

Gerald M.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

kevin S. 
Clasificación:
5.0

This is a wonderful storage facility the staff was great and speedy service with a smile.

Eugene W.  |  First Impressions 
Clasificación:
5.0

Awesome!

DAVID S. 
Clasificación:
3.0

U-Haul had many I-T issues; glitches, repetitive processes. Please work on that.

Daniel L. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRETON E. 
Clasificación:
5.0

El cliente no dejó un comentario.

dawn m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

alexandra M. 
Clasificación:
5.0

The first store I went to wish on 66th Street and about 40th Avenue in St Petersburg Florida those people there were rude and no help at all they sent us on a wild goose chase at the store in Largo was great the lady there was very helpful and very nice and polite

WALTER H. 
Clasificación:
4.0

No real comment but you guys went above and beyond and I appreciate it thank you you've all

Brian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIM R.  |  Overall Experience 
Clasificación:
5.0

Always a pleasure to deal with Valerie!

Sandy P. 
Clasificación:
3.0

Initial booking done by Katelynn. She is an outstanding employee & representative of your company. Unfortunately she was on vacation when I picked up the truck. I believe the person who helped me was Monica. Seemed like she just wanted to get me out of there. I had to go back in side &ask her to come back out & show me all of the operation of the dash features including proper use of emergency brake. Very unprofessional.

Paul A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

HAROLD H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT A. 
Clasificación:
5.0

Was not able to scan and go because the scanable barcode on the truck was not being accepted.

Jason P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted S.  |  Overall Experience 
Clasificación:
5.0

I've done a couple of rentals at this location and Valerie is always so pleasant and helpful. She always goes above and beyond!! Jackie

JACQUELYN J. 
Clasificación:
4.0

Experience was very good except for the time I was sent a notice stating I hadn't paid my bill when I DID. I did not appreciate the excuse that a computer issue sent out INCORRECT notices as they were basically threatening.

PEGGY B.  |  Overall Experience 
Clasificación:
5.0

Valerie is great! She is super friendly, helpful and even offered me and my movers cold water. Can't say enough good about her.

Christopher Y.  |  First Impressions 
Clasificación:
5.0

Great service great price

Pamela S. 
Clasificación:
5.0

This is a very well managed and efficient operation. I have rented space here often over the past few years and recommend the site to many people I know. Sincerely, Tom Sutton

TYLER JOSEPH K. 
Clasificación:
5.0

I went to the 721 Lakeview Road location and the Candy Factory and had a NIGHTMARE EXPERIENCE! The Starkey location was awesome...real PEOPLE! not the APP that doesn't work with untrained people in CSV

Anthony W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathy K.  |  First Impressions 
Clasificación:
5.0

Valerie is beyond excellent! The attention to detail and professionalism exceeded my expectations. Best experience I have had with U Haul to date. The truck was spotless. The location was spotless and the service with Valerie was just excellent. Can't give this associate enough credit for the perfect experience. Thank you Valerie!

William H. 
Clasificación:
4.0

El cliente no dejó un comentario.

sandra S. 
Clasificación:
5.0

Very nice and helpful people. I like what I see and hope we have a long happy stay. Gracias.

Dean F.  |  Online Move In 
Clasificación:
4.0

The lady at the counter was very nice and very helpful

john b.  |  First Impressions 
Clasificación:
1.0

I was charged for an extra day when I returned it within 24 hrs. Unfortunately the location that I returned it at wasn't opened until 10 am and I had to return it by 9:30 which I did. Now. Being charged an additional $78. Absolute ridiculous! I will never use uhaul again

Jennifer S. 
Clasificación:
5.0

Kudos to Largo store manager Valerie.

Sebastijan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

jason C. 
Clasificación:
4.0

Veronica was very helpful.

ROBERT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

VALERIE B.  |  First Impressions 
Clasificación:
4.0

Everything was great, apart from being a bit overcharged for gas. I put gas in the vehicle before returning it, but underestimated the drive from my home to this location. I was a tick short of where I needed to be, another gallon or so would've done it. So to get charged more than $14 is a bit ridiculous. Otherwise, I'm satisfied.

Steven D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Pierre L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rosa J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nancy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK W. 
Clasificación:
4.0

Ashley was a great help and very accommodating

terry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK C. 
Clasificación:
1.0

When I arrived to pickup the truck they had left the back door open so the truck was completely flooded

Austin M. 
Clasificación:
1.0

Never ever again!!!!!!

Suzanne H. 
Clasificación:
5.0

Great customer service. thank you

Samuel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

Very nice facility, clean, friendly and prompt service. Would rent there again. L.W.

Lisa W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott N. 
Clasificación:
4.0

Continuing educational experience for the workers. Neither knew how to work a wench.

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana C. 
Clasificación:
5.0

I wasn't impressed with the on-line check in. It seemed to take longer than with a human. I checked out with an agent and that was efficent.

Stanton V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Raymond E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandy P. 
Clasificación:
5.0

more parking

Louis M. 
Clasificación:
5.0

This is a CRAZY U-haul policy; Rented van with 1/4 tank fuel. $30 charge for returning with less than 1/4 tank. SO- Policy should be; U-haul maintains 1/2 tank of gas - to rent- or forgo the $30 charge if they rent the vehicle with 1/4 tank.

Daniel L. 
Clasificación:
5.0

Chris got a little stressed when he couldn't find the keys to the van we were renting, but he kept his cool and found them. He is a very nice guy and did a great job. Thank You .

David C. 
No se han enviado comentarios para esta ubicación.

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