Great experience! Very quick process, friendly and helpful staff--I appreciate your service. Gracias.Lisa M.
Customer Reviews for U-Haul Moving & Storage at Southern and Unser
Rio Rancho, NM 87124
(One Block West of Unser on Southern)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Pretty good service. No problem. Hope this will stay always.thanks.Gerardo D.
El cliente no dejó un comentario.Roy W.
All staff is very friendly and helpfulAntoinette L.
I had a great interaction with both the manager when checking out the trailer and the associate when I returned the trailer. All staff was friendly, knowledgeable, helpful and efficient! Time is precious and I appreciate that everything was fast and efficient.Luke M.
Personal very professional and in and out was seamlessJake C.
El cliente no dejó un comentario.BRAD M.
El cliente no dejó un comentario.Patricia F.
Ask for Andy!! Wow! From the moment I walked in on Good Friday making my reservation to picking up my u-haul I was just amazed and blessed by Andy! I have been going through stage 4 cancer and then covid and no job and I lost my home, my job, my daughter, my dogs and basically my life!! I am 40 years old and on disability and to anyone like myself who has worked for 25+ years, that's a hard pill to take! However, it's the grace and compassion of some that can turn just another horrible situation into a very positive and memorible one and that's worth the time to take a moment out of all of our short lived lives... I was basically homeless.. I needed a washer/dryer... My girlfriend has three teenagers..( yes lots of laundry!) The organization called The Wings Ministry run by the name of Ann Edenfield in albuquerque, New Mexico referred an amazing family who was looking to give their washer/dryer away as a donation but I had no way to transport... Then came Andy from u-haul... Went above and beyond for me and my new family!!! Thank you u-haul... And thank you Andy!!!! Little miracles are what we find hope in!!Andrew E.
Return of the rental truck was fast and easy. The UHaul attendant was helpful and very friendly! He was amazing. Kudos to having great staff.Jo Lynn G.
El cliente no dejó un comentario.JACOB L. | First Impressions
Always great customer service and friendly faces! Highly recommend to all needing rental vans.Michael L.
El cliente no dejó un comentario.Acacia G.
Overall I all I was pleased with the unit. Unit was nice size, no moldy smell, It felt like a safe area, clean and it had a private bathroom that you have to put a password in to access it. I would use this facility again. My unit let some water in by the front door that a few boxes were a little damp. But wasn't a huge deal.RICHARD R. | Overall Experience
El cliente no dejó un comentario.George W.
I believe the name of the individual who checked me in was Jason Hunter. He was polite and explained the contract to me.Benedict U.
El cliente no dejó un comentario.Barbara E.
El cliente no dejó un comentario.paul G.
Josh provided knowledgeable and exceptional service. Keep him around/give him a raise!Garridon G.
El cliente no dejó un comentario.Ryan H.
Keep up the great work! very pleasant experience. Will be returning.Jose R.
I don't appreciate being charged over $40 for an hour and 11 miles of use. You lost me as a cross country move customer at that point!Lorraine S.
Great Job!Bernadette F.
When I was getting ready to take the truck back it was hard to startTammy G.
El cliente no dejó un comentario.Cynthia W.
All staff members were kind and friendly. It was a good experience. Thank you all!Daniel Z. | Overall Experience
The trailer was not completely clean and swept out when I picked it up, but I returned it clean, so all is well. The gentlemen who helped me with the UK accent is really nice. I should remember his name, but I forgot. Thank you sir.Amir C.
Was told I could drop off at any location by woman at front desk but when trying to return in salt lake I had to go to multiple locations that would accept both truck and trailer.Joshua M.
El cliente no dejó un comentario.Gregory H. | First Impressions
El cliente no dejó un comentario.sheri o. | Overall Experience
I did not get what i ordered for supplies.Joseph M.
Great customer service! Very willing to help and friendly! Super quick and easy experience from start to finish!!Demerie D.
El cliente no dejó un comentario.Wilbur T.
Thank you!!Joshua C. | Overall Experience
El cliente no dejó un comentario.ROB D.
El cliente no dejó un comentario.Daniel Z. | First Impressions
Overall it was a very good experience. The app was easy to use to return vehicle after hours as well.Michael C.
I always get great service!Chris H.
When I took possession of the rental for a 59 miles trip total the gas have was between 3/4 and full. It was asked to me to bring it back with the same amount. I stopped at the gas station where the gage was exactly at 3/4...to add such a very small amount without going over was impossible...so I filled it. Since I had gone only 9 miles over the prepaid 50 miles trip I thought I would ask to give me a credit to cover the 9 miles excess. The answer was NO... All this looks like the perfect setup to rip off the client for the excess of gas put in the tank before giving back the vehicle. One possible resolution...make sure your vehicle comes with a full tank of gas and not between 3/4 and full !!!Jerome D.
Absolutely amazing group of people to work with at this location! Very friendly, very helpful, just a great attitude and a great atmosphere!Michael H.
Everyone was a big help very pleasant to be around I would rent from them againMichael H.
El cliente no dejó un comentario.richard M.
El cliente no dejó un comentario.KRYSTAL T.
Quick and easy. Friendly staff.Gregory L.
El cliente no dejó un comentario.Marie F.
El cliente no dejó un comentario.Christina A.
El cliente no dejó un comentario.Kendell A.
El cliente no dejó un comentario.Robert S.
The 2 Gentleman were very helpful. They accommodated the car trailer to a car dolly.Gloria G.
Your drop off app sucks. I was unable to photograph odometer FIX IT. I use an iPhonelaura L.
The after hours self return app is awful. I had to repeat the process at least 6 times before I finally made it through to the end.Brian C.
El cliente no dejó un comentario.RALEIGH W.
This process was so easy compare to other storages I looked into. No pressure to buy unnecessary products. I loved everything about this process. Easy online reservation and check-in. The gentleman, I believe his name was Andrew, he checked me in and he was so kind, professional, helpful and courteous. Thank you Andrew!Jill F. | First Impressions
Arrived to drop off trailer. The person there told me that their lot was full and that he could not accept the trailer. It appeared that there were several spots where a 5 x 8 trailer could readily be accommodated. Rather this person directed me to another town to drop off the trailer. This took up an additional hour out of my day and resulted in a couple of missed appointments and additional expense. Uhaul had always done better than this. Huge Fail!Thomas S.
Josh was very helpful and professional during checking out and upon return. I will be using this uhaul location in the future.MICHAEL D L.
Nothing. You're doing everything right. The customer service is excellent. I've rented from this location many times and the service has always been excellent and accommodating. Every worker has always been friendly and professional. What more do I need?Joseph F.
El cliente no dejó un comentario.Tyson C. | First Impressions
Moving was delayed however, the team at southern and Unser were great and worked w me as best they could.Sean M.
Great service. Great staff.Robert K. | First Impressions
Extraordinario servicio al clienteLarae S.
Again, they made it incredibly simple. I drove up, he unhooked it, and I drove away. I couldn't have asked for an easier transaction!Laura S.
El cliente no dejó un comentario.Tara N.
The young man who helped us was amazing. He greeted us immediately upon entering the store. He was very helpful. It was a great experience. I'm happy we chose U-Haul.Rebecca T. | First Impressions
El cliente no dejó un comentario.Joshua M.
Renting a unit was simple and the staff was helpful. This first month free definitely helps me as well.ryan a. | First Impressions
El cliente no dejó un comentario.Dennis G. | First Impressions
El cliente no dejó un comentario.Dennis G.
Guys there knowledgeable, nice, and quick. Clean facility!Justin B.
El cliente no dejó un comentario.Donna H.
Have better customer service because the one on 6th street and I40 in albuquerque nm, has amazingly beautiful service, and rio rancho was not amazing or clean , I had to clean truck , windows were dirty and the worker at this location told me that your company dont clean them ,thats its up to customers, but when got to Phoenix AZ, the workers were amazingly nice and kind and also helped me get a storage space, so I think Rio Rancho needs new workers , thanks but I will send friends to other locations because Rio Rancho is not friendly...Unique A.
El cliente no dejó un comentario.Thomas M.
El cliente no dejó un comentario.phillip m. | Overall Experience
Great people and great service..Phillip D.
Keep my information fileDonald J.
Wonderful experience!Valerie R.
They were very helpful and was able to accommodate on very short noticeNorma T. | First Impressions
El cliente no dejó un comentario.Robert W.
Very polite and very helpfulsusan B.
AwesomeAndres M. | First Impressions
El cliente no dejó un comentario.Norma T.
El cliente no dejó un comentario.Housten H.
This location has gone above and beyond to assist me. However, the UHaul on San Mateo were rude and not helpful at all. I will never go to that location and will never recommend them.Linda S.
El cliente no dejó un comentario.carl A.
the gentleman working there were outstandingGene C.
It's already doneTHOMAS M.
El cliente no dejó un comentario.Brian S.
They were super! It was an easy transaction and they were amazingVirginia W.
El cliente no dejó un comentario.Crystal R. | Overall Experience
El cliente no dejó un comentario.Jeff H. | First Impressions
El cliente no dejó un comentario.Cecelia C. | Overall Experience
Alarm card did not work . Slipped and fell on ice that ran down the whole storage isle had no salt or dirt . Only one way in and out of isle.mark r. | First Impressions
Moving is almost always stressful. The staff at this location just makes the moving life much easier.Michael H. | First Impressions
El cliente no dejó un comentario.Suzan H.
El cliente no dejó un comentario.Ophelia G.
Excellent customer service, would highly recommend! We moved across the country during a pandemic, and needed someplace to store the U-Boxes while we got settled in. This location's staff was always incredibly helpful!Jessica S. | First Impressions
El cliente no dejó un comentario.Catherine B. | Overall Experience
I would love to give this storage facility a 5 star rating but due to issues at move in I had to only do 3. After a long day of moving we arrived at the storage unit to unload our truck and our units still had locks on them. Our access key did not work as well and said denied when we swiped. There was a number to call and Josh showed up to unlock the units after a 15-20 minute wait. Even though the issue was resolved it was frustrating to arrive and not have access to our units.Crystal R. | First Impressions
They were able to immediately upgrade me to a larger sized storage shed. I chose the wrong size. Very helpful!Tina F. | First Impressions
El cliente no dejó un comentario.Brenda S.
Improve customer service. When customers ask reservation related questions, take the time to address their concerns instead of brushing them off with generic excuses as to why you can't look something up. It doesn't take but a moment to look it up and verify the customer's concern. Equipment was great! Customer service was lousy!Steven B.
El cliente no dejó un comentario.CHRISTINA L. | First Impressions
El cliente no dejó un comentario.zachary W.
El cliente no dejó un comentario.RICHARD R. | First Impressions
El cliente no dejó un comentario.Anna B.
El cliente no dejó un comentario.Joe V.
El cliente no dejó un comentario.Diane R.
El cliente no dejó un comentario.Donald G.
El cliente no dejó un comentario.William M.
Great customer service as alwaysChristopher H.
No one was at the counter on arrival. Also, my pick up location and time was changed and I was not notified... I called to confirm and was told everything changed.Sharon S.
El cliente no dejó un comentario.Valerie R. | Overall Experience
They are great team! Thank you!amanda W.
Not at this timeJim W.
El cliente no dejó un comentario.Sigfried S. | First Impressions
Great service easy to find and friendly staffJOHNNIE S.
Nice people there to help usMichael A.
Thank you for the great service and convenienceSusan S. | Overall Experience
El cliente no dejó un comentario.holli S.
El cliente no dejó un comentario.robert V.
El cliente no dejó un comentario.Juan L.
El cliente no dejó un comentario.Tony S.
El cliente no dejó un comentario.Pam C.
El cliente no dejó un comentario.Kellie D.
El cliente no dejó un comentario.Leonard s. | Overall Experience
El cliente no dejó un comentario.April D. | Overall Experience
El cliente no dejó un comentario.Scott L.
Very nice employee and nice store with everything a person could need for moving!Vincent I.
El cliente no dejó un comentario.FRANK W.
Easier Login process... Would help pave way for better "contactless"pickup and return.Charone B.
El cliente no dejó un comentario.Rebecca R.
El cliente no dejó un comentario.Chandra A.
El cliente no dejó un comentario.joseph J.
Staff was very helpful and friendly and made the process easy. The only issue was we had reserved a larger drive up storage unit, and when we arrived to obtain the unit and put things in storage there was not one available so we received two smaller units that would be equal to the larger unit square footage wise. The problem with that is the smaller units were harder to navigate with some of the furniture and other things we were storing.Diane m. | Overall Experience
El cliente no dejó un comentario.Gloria j. | First Impressions
The men and women made sure they could help me. What a great crew. Thank you so much.rose j. | Overall Experience
The employee made my experience an excellent one!Jennifer S. | First Impressions
El cliente no dejó un comentario.NICHOLAS B. | Overall Experience
El cliente no dejó un comentario.Theresa G. | Overall Experience
The staff was very helpful and friendly.dawn w. | First Impressions
El cliente no dejó un comentario.Richard T. | Overall Experience
I would like to speak to Joshs boss please. He was very rude and I switched out to a bigger unit and he was in a rush and was not willing to work with me or be flexible nor did he provide me with access and took my previous card from the smaller unit and did not give me access with the bigger storage . I went the following day to obtain access and the worker there had to re/ do my contract because Josh the manager did a very poor job in doing so. The employee who had to fix his mess up was very professional. He was also very rude to my niece as well. Please have Joshs boss call me. Gracias.Douglas A. | First Impressions
Very helpful and friendly staff!Charles G. | Overall Experience
El cliente no dejó un comentario.Richard S. | First Impressions
El cliente no dejó un comentario.john R b. | First Impressions
I rented an indoor storage unit at the Rio Rancho Facility, went through all the paperwork and secured the unit. Not long after I rented it, Uhaul rented it under me before I was able to move in. Nothing written or spoken that I had x-days to move in. Then, they claimed no record of my agreement. Spoke to Paula at Corporate who was extremely rude and she continued to raise her voice that I was wrong and I was responsible. HORRIBLE CUSTOMER Service!Daniel C. | Overall Experience
Paid for a full month of rental and was able to empty the unit 5 days later and was rudely told Uhaul does not prorate so it's my loss. I'll never recommend Uhaul again. Walked away a disappointment customer who has used your services many times. Extremely disappointed.Alan S. | Overall Experience
U-Haul was able to accommodate an emergency situation while trying to get my Dad packed and out of his house in time for closing. We were able to reserve a storage unit (same day) and a truck to move items with short notice for a reasonable price. Staff was helpful and responsive. Transactions were quick and truck and storage unit were clean and ready-to-go!Mara C. | First Impressions
El cliente no dejó un comentario.matthew g. | Overall Experience
No problems!!!Julee A. | Overall Experience
The gentlemen who assisted me was very nice he took the time to really explain the rates. Gracias.Gilberto R. | First Impressions
The facility and the unit itself were pristine clean. The facility outside and inside is very well lit. I spoke with Jason on the phone and then met with him at the facility. He was polite and efficient throughout the transaction. Thank you U-Haul for maintaining such high standards. SusanSusan S. | First Impressions
Very pleasant experience would recommend it to anyone who needs extra storage space or just peace of mind knowing your belongings are cared for when you’re not there!denise m. | Overall Experience
Overall, this was a great experience from beginning to end. Very friendly, knowledgeable staff and helpful as well. Very happy with our choice.Janice S. | First Impressions
Friendly customers service. Associates went above and beyond to help us.jesus L. | First Impressions
El cliente no dejó un comentario.dorothy e a. | First Impressions
Had no worries knowing that my belongings were safe. Very good about reminders when payments are due. Convenient options to pay. Hassel free.Denise U. | Overall Experience
Great staff, excellent facility!JOSEPH B. | Overall Experience
El cliente no dejó un comentario.greg D. | First Impressions
You advertise as "most economical" but that is far from the truth.Robert F. | First Impressions
There were mice in the storage units but other than that it was good.Rose C. | Overall Experience
El cliente no dejó un comentario.Jacqueline M. | Overall Experience
Very helpful and friendly staff, I highly recommend this location.LISA A. | Overall Experience
El cliente no dejó un comentario.jeff s. | Overall Experience
Upon clearing out the storage shed there was rodent feces everywhere. I did not locate any rodents but can tell they were there and they chewed through some of my daughter's clothing. That is not why we closed this. I was able to consolidate my daughter's items with my son's. This was cost effective and indoors. The online made it difficult to pay my monthly part due to it would show $0.00 due. It was after the due date I would see I owed. Just little things. Never have had an issue too crazy. Thank you, Valerie Garciavalerie g. | Overall Experience
El cliente no dejó un comentario.April L. | Online Move In
Great website, user friendly, facility is clean and designed for easy in and out. Has everything I need. Thanks.Judy S. | Online Move In
El cliente no dejó un comentario.Brent T. | First Impressions
El cliente no dejó un comentario.mary f. | First Impressions
El cliente no dejó un comentario.JAMES S. | Overall Experience
El cliente no dejó un comentario.Charles G. | First Impressions
Erik was excellent. After driving from CA to NM, Erik noticed the ball on the hitch was broken. Traveling across country would have been catastrophic! He was quick to identify issues and helped us to safely make our trip! Thanks ErikElizabeth F. | Overall Experience
These were the friendliest people, care giving, professional, made my moving easy. I would highly recommend this U-Haul facility implicitly for storage needs, moving supplies, tools and rental needs. Thank you so much guys.....珞IDA G. | Overall Experience
Josh and his entire team is professional and excel in customer service. I have rented numerous vehicles and storage. Purchased many items and have been very pleased with their service. During these challenging times this facility helped me to remain consistent and worked with me to achieve what I believe is personal success and for that I would highly recommend them to anyone in need of a great moving experience.Richard S. | Overall Experience
El cliente no dejó un comentario.STEVE T. | Overall Experience
El cliente no dejó un comentario.Elizabeth F. | First Impressions
the woman who signed me up and the manager who helped me the next day was very nice and professional i would recomend to my family and friends.daniella j. | First Impressions
Good groupvince l. | Overall Experience
Place is clean and we'll maintained. My belongings were safe and protected from elements. I am looking forward to having items large and small (donated by customers from the green recycling area)o be reused and repurposed in order to save space in landfills. Nice work, Uhaul staff!Nancy A. | Overall Experience
El cliente no dejó un comentario.Raymond M. | Overall Experience
El cliente no dejó un comentario.sonya g. | Overall Experience
El cliente no dejó un comentario.patricia m t. | First Impressions
Movers were great. but should have their own truck. I didn't know this and when they arrived w/o a truck I had to go get one. Include the truck with the booking ,have guidelines for the moving companies. Just a suggestion. U-Haul staff were friendly and helpful. My first time and it was good....Thank you all.Denise U. | First Impressions
El cliente no dejó un comentario.KENNETH E. | Overall Experience
El cliente no dejó un comentario.David M. | First Impressions
El cliente no dejó un comentario.chris t. | Overall Experience
El cliente no dejó un comentario.Dale P. | Overall Experience
Great staff to work withben p. | Overall Experience
El cliente no dejó un comentario.JAMES S. | First Impressions
I made the move across country, zero hassal rent, oh and I didn't need a credit card, My debit card was good, keep this policy. Great experience, good communication in email and convenient facilities everywhere.Raymond M. | First Impressions
Never had problems, was a great place to store items.Genise Celeste B. | Overall Experience
Everyone was excellent.elizabeth a. | Overall Experience
I rented 3 different units and 2 trucks at this location over the course of 2 years. Friendly, efficient staff. Clean, well-maintained facility. Best experience I've had with a storage facility.Philip P. | Overall Experience
Very friendly and efficient. I would highly recommendcindy b. | First Impressions
.Mathew R. | Overall Experience
This is a great group, and facility. Samantha, Andy and Josh have all helped a lot with my move back from SC after handling my Mom's estate. They are really professional, excellent at customer serviceTHOMAS O. | First Impressions
We had an excellent stay at your facility will recommend you. Graciasdavid k. | Overall Experience
Very clean..would use this storage againKaren V. | Overall Experience
Excellent service and help.Todd H. | First Impressions
Staff are very knowledgeable, offer products in non-challenging ways, offers empathy .thank you.Maria A. | Overall Experience
Facility was clean and all were friendly and happy. But wasn't to happy with not receiving rental bills in the mail. Unfortunately there are still some of us who are older that don't use the internetJon G. | Overall Experience
Im not sure of the gentlemans name, but he was very nice. I was having a very bad day, and just having someone be so professional and nice he completely turned my day around.Laura S. | First Impressions
Would use againshawn s. | Overall Experience
The guy that helped us was very professional, and provided excellent customer service!!candice k. | First Impressions
ExcelenteKarl R. | Overall Experience
The storage unit was very cleanApril D. | First Impressions
Great staff, attentive and knowledgeable. Smooth process! The property well maintained.. Thank you, Darrell.daryl b. | First Impressions
Great service w friendly staff!LUIS Q. | First Impressions
Will always use uhaul for My moving needsJessica M. | Overall Experience
Some of the staff needs to learn how to speak without being kind is i some of the staff needs to learn how to speak without being rudeSTEVEN R. | Overall Experience
Took over an hour to rent storage, weren’t sure if they had the size I wanted, they finally went out to check.. we’ll see if they try to bill me for next month.. one month free.Rick P. | First Impressions
Very satisfied about the service. Will definitely use again when the need arises.Leif C. | Overall Experience
Clerk neglected to explain that there were two locations of storage bins and how to open storage bin. After spending half hour trying to open bin, luckily another customer explained how to open bin.Melvin A. | First Impressions
After a long day of moving, the attendant was above and beyond helpful. Our truck actually got stuck and he tried to help us move it. He also stayed late to get us checked in! Fantastic place.Rachel G. | Overall Experience
Everybody were super nice and helpful. Very happy and super thankfulMykhaylo B. | First Impressions
I have only had a unit for 1 day, so this review will be for the initial process.The employee who helped me( Dean Trujillo) was friendly, personable and professional . He gave me a great deal .Ronald B. | First Impressions
Moving in was a pleasant experience. The gentleman who helped us was more than just helpful. Clean facilities as well as wonderful security measures. I would recommend this to anyone.denise m. | First Impressions
Thank you for the excellent service and communication. Lorne A.LORNE A. | Overall Experience
The amount of dirt and black widows in my storage unit was ridiculous! They give you a 4 day grace period for payment but 1 DAY after my payment was due they blew up my phone demanding payment.SKYLAR S. | Overall Experience
2 visits to this location and 2 poor experiences. This time at least the gentleman at the counter was attentive and pleasant. I live 5 minutes away but will drive across town to another location.darrin a. | First Impressions
Very patient answering all my questions!maria c. | First Impressions
No hassle - easy check in nice customer service experience.Mikel A. | First Impressions
I called what I thought was the location but Danielle was OK at the reservation place. But at the location, the British guy was awesome ! He took his time and explained everything to me! ¡Gracias!Nolberto G. | First Impressions
Need to work on the time it takes to make business transactions check in check out time takes to long .Daniel b. | Overall Experience
I preordered a trailer on line, and when I went to pick up it wasn't there. Ender up driving to pick up and return. Not their fault.Jon G. | First Impressions
GraciasAmy L. | First Impressions
no further commentNICHOLAS D. | Overall Experience
I scheduled two weeks in advance and I was sent from one location to another four different location, having uber to the first and three other locations. Spend over $80.00 in uber fees. Ridiculous!jose n. | First Impressions
Sabrina Montoya was super helpful and friendly! Thank you!!!Patrick G. | Overall Experience
very accommodating, good customer service, Nice to start with 1st month free.Julie G. | First Impressions
The front desk attendant is always so pleasant to deal with. We also rent trucks on a regular basis and even when he is pulled in a million directions, he is cheerful and professional.anita M. | Overall Experience
Good assistance and friendly service! Highly recommendLuz G. | Overall Experience
Great attention to clients needscecilia e. | Overall Experience
I didn't like the fact that I had to buy a key card (I left the previous one at home) on the day that I was moving out. Miscommunication with the key card.Rebecca R. | Overall Experience
The manager is rude & completely unprofessional. I have never been treated so poorly before. I called customer service and they have done absolutely zero. U-haul has lost my business for good.Brian P. | Overall Experience
Very helpful staff and clean facility.Stephen C. | Overall Experience
Great facility and service. ThanksAlejandro S. | Overall Experience
EXCELLENT EVERY STEP OF THE MIVE! Thank you UHaul you are excellent! I will continue to use you all whenever possible! ¡Gracias!Sharon K. | Overall Experience
Great service, great facilitiesJustin W. | Overall Experience
Amazing staff. Great experience.carletta d. | Overall Experience
Very good and friendly service , it's very convenient to get Uhaul free month promo after being their customer for years , I appreciate it very muchhector b. | First Impressions
GreatMICHAEL m. | Overall Experience
I appreciated the courtesy shown me and the professionalism. All my questions were answered and a unit secured in a matter of minutes. The unit was clean and ready for use. ¡Gracias!gail r. | First Impressions
they were ready and able to help. They answered our questions and made us feel right at home. Gracias.amanda c. | First Impressions
They were always extremely helpful and courteousKevin S. | Overall Experience
Storage staff was helpful and understanding.Richard S. | First Impressions
Miss Jen did a very good job. From delivering to picking up the Ubox. She did everything, driving the big truck and operating the forklift. She is one of the best employees. Highly recommended serviceFrancis C. | Overall Experience
Service was great, easy process to get set up with the storage space. Clean place and the man helping me was kind and clear. My only complaint is the pricing. More than I expected.Casey Len G. | First Impressions
Great service.Peter C. | Overall Experience
Way too expensive for long term storage. Lots of options close by.linda h. | Overall Experience
Excellent end to my moving adventure. No problems encountered. Move went as expected.James W. | Overall Experience
Returning the rental truck was painless. It had easy access and the customer representative helped me immediately (sorry I didn't get his name).Gerald B. | Overall Experience
Employees are so helpful and kind, very informative. Your facilities are so clean and inviting. I am very happy that I chose U-Haulcarletta d. | First Impressions
Didn't ever see the facility so my ratings based on ease of pick-up and delivery.tom f. | Overall Experience
Good JobRonald R. | Overall Experience
Staff was very friendly and moved extremely quickly to get me taken care of and on my way.DUANE B. | Reservación
Very helpful when I added a unitKevin S. | Reservación
Great facility and staffDONALD R. | Overall Experience
Pleased with facility and staff.kathy k. | Overall Experience
I called due to a snow storm that we would need to return the Ubox and dolly a week from when we were scheduled to return it. We were not told that we would be charged 5$/day for the dolly.Emily D. | Overall Experience
Great, new, clean location.Christopher M. | Overall Experience
..kevin A. | Overall Experience
You took so much stress out of my move - thank you!Lorenza B. | Overall Experience
Excellent service. Thanks a lot!Igor N. | Overall Experience
Nice facility and clean and well run. I have covered RV storage and think it is well done and safe and secure. Talked with Danny yesterday about maybe moving spots at some time but really like the facility.kris j. | Reservación
Never went there but the staff were very helpful and friendly on the phone. Have called multiple times with questions and they've always gone above and beyond to help me.JENNIFER G. | Overall Experience
Security needs to be added as for camera's, motion detectors on the ditch side.james l. | Overall Experience
Very convenient.DIANA S. | Overall Experience
Don't know what I'm going to do with the U-Haul lock, do you buy it back?tanya b. | Overall Experience
My experience at this location was a lot better than my experience at other u haul locations.Mozelle Q. | Overall Experience
Easy access, the level of security, cleanliness ability to auto-pay and friendly staff made our 6 month storeage needs a nice, secure and convenient experience!! Thank you so much!!! HKHolly K. | Overall Experience
We did have termites which got into one of our boxes...other than that, it was an excellent place for storageJulee A. | Overall Experience
Excellent service.Mark S. | Reservación
Since I was dealing with a U Box and had it delivered to my address, I never went to the U haul facility. So many of the questions are N/A. The delivery was very dependable. Recommend it!!!!!pamela s. | Overall Experience
We had a ubox held there and delivered to our new home in Albuquerque. All went smoothly and the staff and communication was fantastic. Really pleased with service, have already recommended.Lorraine H. | Overall Experience
Scheduling my U-Box delivery was a little tough, but I understand busy schedules. Everyone I interacted with was professional and did their best to answer my questions.Elisabeth W. | Overall Experience
Thanks for all your helpmichael f. | Overall Experience
Excellent service.Mark S. | Reservación
Super helpful.mark S. | Reservación
No problems.rita m. | Overall Experience
Great place, helpful employees with fast in and out time!Elton C. | Reservación
They provide great customer service. Peyton was courteous and said they had many customers ahead of me and he would take care of my truck return and email me my receipt as soon as he was finished.DONALD R. | Reservación
The young gentlemen took time to show me the storage unit and explain the accessJulie G. | Overall Experience
The container was clean. I would use and recommend U haul again. I was very happy with the entire process. 5 stars!!Martha S. | Overall Experience
Clean and maintainedPatrick H. | Overall Experience
Great service and friendlyDawn T. | Overall Experience
RV lot was broken into and not notified for 2 days. Sabrina was very helpful though. Employees at front desk always ride and unprofessional.kathleen a. | Overall Experience
Excellent customer serviceMargaret H. | Overall Experience
The employees were very nice, respectfull, knowledgeable and kind. They offered solutions to both my storage and moving delima.daniel j. | Overall Experience
Sabrina is a star employeejames s. | Overall Experience
I did not visit the facility but was very satisfied with the service. I was called to set up a delivery appointment and everything arrived in good condition.sheryl w. | Overall Experience
Excellent service. My son is currently renting a unit.nick b. | Overall Experience
All of the UBox employees I interacted with were knowledgeable and very helpful. Our move went smoothly because of their help and prompt service.Jennie G. | Overall Experience
Staff was most helpful when cleaning out the unit. Thanks.CLARK C. | Overall Experience
Great folks, they helped us out in every way!jan p. | Overall Experience
Very poor service with uhaulFarinaz K. | Overall Experience
Very polite eager to helpPATRICA C. | Overall Experience
The office and storage area were very clean and well maintained. Keep up the great work Uhaul.wanda a. | Overall Experience
Job well done.robert h. | Overall Experience
Nice people but we were delayed by 45 min after calling a day ahead to set up a 9am arrival to empty the U-Box. The box was not out and no awareness of our appt. Had to wait for two semis to unload.David R. | Overall Experience
all the staff are freindly and helpful, which made the whole experince a delight.wayne l. | Overall Experience
The owner is very professional and courteous. After I waited over an hour for my equipment she comped me a tow bar for my hauling. Returning was quick and easy.Jessica E. | Overall Experience
Exceptional prompt service in delivery & pickup of our storage units. And Samantha is quite simply PHENOMENAL : great driver and delivery person, great problem solver, an asset to the company.DAVE S. | Overall Experience
The service attendants were very professional and helpful.Randy Z. | Overall Experience
Samantha was amazing and deserves a raise! She made an already stressful time, more bearable. We're so grateful she treated us like individuals and not just another customer!Matthew S. | Overall Experience
The staff Is very professional, Friendly, Would highly recommend Your business to friends and family.richard l. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!