You were perfect and it was a pleasure doing business with you.terrance P.
Customer Reviews for U-Haul Moving & Storage at Southern and Unser
Rio Rancho, NM 87124
(One Block West of Unser on Southern)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JOSEPH F.
I would recommend that you don't scam people out of fuel money. The van that I rented was just barely over half a tank when I took it, and I returned it with the same, but was charged $17+ in fuel charges. Absolutely ridiculous.Chrissie W.
Gabe was an absolutely great employee! He went above and beyond to help me with my rental anyway he could! James was very helpful as well. Andy did everything he could and deserves a raise! The employee Zach was also fantastic!! These guys have the best U-Haul team in the country!!Zach H.
El cliente no dejó un comentario.Gary L.
El cliente no dejó un comentario.elizabeth m. | First Impressions
I cannot think of anything to do to improve. Everyone was friendly and extremely helpful. Very pleasant experience not my first time everyone of these rentals have been greatTerrance S.
El cliente no dejó un comentario.Michael F.
El cliente no dejó un comentario.Craig T.
Easy no hassle pickup.Ronald U.
El cliente no dejó un comentario.TRACY T.
El cliente no dejó un comentario.Kaleem S.
El cliente no dejó un comentario.ronald L.
Great experience! Loved the after-hours drop off option! The guy that got me set up was very helpful and friendly. My entire experience was excellent! ¡Gracias!Jonathan S.
El cliente no dejó un comentario.Joseph R.
This location and the personnel are always top notch! Very friendly, helpful, and professional.Harrison C.
El cliente no dejó un comentario.Michael E.
Friendly staff, clean facilities. Easy, smooth pick up process. Would recommend this location for business in the future. Liked, liked, liked.BENITA S.
Great serviceBYRON M.
Our overall experience with U-Haul was most excellent.Phyllis R. | Overall Experience
Andy was extremely helpful. Helped straighten out my bill which I screwed up and had everything ready for pick up when my husband arrived. Excellent customer service doesn't happen often any more! Well done!CHRISTIAN M. | First Impressions
Battery seemed to need to have water added. The reading on gauge was low.Linda G.
El cliente no dejó un comentario.James J.
Yes, I had used this location earlier this summer. I GOT the Job Done, Thank You.Kenneth S.
Loved the guy that checked us in. Great person. GraciasKELLY O.
Transmission problems, would not shift properly.Michael F.
Lost my reservation, lacked empathy to help others in an already stressful situation. I thank the employee who tried to help in his own way. But otherwise a horrible experience from call center to manager at facility.Luke R.
El cliente no dejó un comentario.Darrell E.
El cliente no dejó un comentario.Edgar L.
El cliente no dejó un comentario.BRANDAN B.
El cliente no dejó un comentario.AMANDA G. | First Impressions
El cliente no dejó un comentario.Charles L.
Personal amableBritt R.
Nothing everything was perfect!Linda H.
El cliente no dejó un comentario.nancy C.
Great staff, great serviceBrian E.
Everything went very smooth and was done in a matter of minutes and we were on our way. Thank you UHaul!!!CHRISTINE G.
El cliente no dejó un comentario.mark B.
El cliente no dejó un comentario.Jeremy B.
Very nice place to store your thingspeter l. | Overall Experience
Staff was wonderful and we felt the security was excellent I highly recommend for storage needs.melinda v. | Overall Experience
Keep Andy happy, he is great!DAVID P.
El cliente no dejó un comentario.Jacqueline B.
El cliente no dejó un comentario.Timothy Y.
NingunoDebra J. | First Impressions
El cliente no dejó un comentario.James P.
El cliente no dejó un comentario.Joshua G.
El cliente no dejó un comentario.Cathy G. | Overall Experience
The staff rented me an RV spot. When I went to go check the RV spot I found there was no way I could put my trailer into that spot. I went back to the office and the staff went above and beyond to help me and they found another spot that was conducive for me parking my 26 foot cougar travel trailer.KEITH R. | First Impressions
El cliente no dejó un comentario.Anna R. | First Impressions
El cliente no dejó un comentario.alexander D.
Very pleasant experienceMelinda R. | First Impressions
We were very happy with our relocation from Buffalo, New York to New Mexico! U-Haul was amazing! Prices very reasonable compared to other moving companies. Thank you so much!Katherine L. | First Impressions
Nina did an outstanding job. She was extremely helpful and very informative.corine H.
El cliente no dejó un comentario.RICHARD E.
The owner could use a little lesson in professionalism and also customer serviceColby W.
El cliente no dejó un comentario.Patricia S.
No improvement needed. Thank youMichael V.
El cliente no dejó un comentario.Brian K.
El cliente no dejó un comentario.clarence b. | Overall Experience
You People are doing a Beautiful Job eveything was smooth well educated People. My initial visit was the Very well handled She I believe was a Manager She worked magic fixing an error that was made by a different dealer I would have to picked up the trailer in a different town. She knew exactly what to do and get My reservation fixed. Beautiful Work You are now My first stop. Thank You.alan K.
El cliente no dejó un comentario.RICHARD E. | Overall Experience
El cliente no dejó un comentario.catlin j. | Overall Experience
Besides free delivery, no problems encountered.Jeffry C.
El cliente no dejó un comentario.loucinda V.
El cliente no dejó un comentario.kristina S.
El cliente no dejó un comentario.lloyd H. | Overall Experience
El cliente no dejó un comentario.Charles C.
Everyone was very friendly and helpful.Jeff J.
El cliente no dejó un comentario.Larry V. | First Impressions
Always there for you. Thankyallrichard G.
Excellent service from these folks!Jason Z.
El cliente no dejó un comentario.mitchell t. | Overall Experience
El cliente no dejó un comentario.Amber L.
The truck worked fine. It was an automatic transmission, but each time you started it, it took a bit to warm up to put itself in the right gear.laura P B.
El cliente no dejó un comentario.Alejandra C.
I continue to be impressed with the customer service at this location. You are informative, helpful, and flexible. I appreciate the extra help you provided this spring with storage, as well as the easy transition to this new unit. Thank you for all your help!Kristina K. | First Impressions
The facility had a terrible smell for the past several weeks. Other than that, my experience was positive.kris r. | Overall Experience
Nina, at the 1650 southern blvd location in Rio Rancho, nm, super nice and had excellent customer service. She answered all of my questions and I'm very happy with her help.Rio C. | First Impressions
El cliente no dejó un comentario.Mariah C. | First Impressions
Unit was not clean dirt and small pieces of debris were in the unit I swept the unit myself.Christopher R. | First Impressions
El cliente no dejó un comentario.steven K.
El cliente no dejó un comentario.Ambrose A.
Very convenient and safe.Deborah D. | Overall Experience
El cliente no dejó un comentario.Sheryl S.
Awesome location. Friendly, efficient, professional service. Needs more 10 x 20 storage spaces. Staff there is the best!Kenneth L.
El cliente no dejó un comentario.Kevin G.
El cliente no dejó un comentario.Anthony P.
From beginning to end the great service, the wonderful staff and the clean facility makes you feel great about choosing Uhaul. They helped me out more than they could ever know. When I got out here I was homeless because the apartment I rented was not as expected. It took me a whole month to find a place and Uhaul made that possible.Nicholas P. | Overall Experience
Great service from the U-Haul team. Very helpfullisa M.
Continue that awesome customer serviceAlronco G.
El cliente no dejó un comentario.Michelle V.
El cliente no dejó un comentario.Philip M.
El cliente no dejó un comentario.Michael C.
I gave these ratings because I pulled in behind the truck that was being cleaned by a young man that was obliviouse of anything else, he got in and out of truck several times while I waited 10 minutes. I got out went in store where there were two men behind desks one said can I help you I said yes I want to return a trailer he said someone's name will help you, I said we'll I've been waiting 10 minutes and walked out. My opinion he should have got up and assisted me but didn't I returned for a few minutes and was helped by the person cleaning the truck.Mike E.
All was goodAnna R.
El cliente no dejó un comentario.Johnathan H.
Excellent staff, friendly and very helpful, Great store.Brent L.
El cliente no dejó un comentario.Ryan H. | First Impressions
El cliente no dejó un comentario.Malcolm H.
The new guy was a little slow and inexperienced but we got it done. You should never tell the customer what you don't like about your job. I was very pleased how the senior employees adjusted his attitudeDonald C.
Nothing! They have it together.James M.
Everything was great.James K.
Please double check fuel level before renting. I realize sometimes mistakes happen where the fuel level in the vehicle isn't the same as stated on the contract. Also. Having a vehicle with more than 1/4 of a tank on my previous rentals would be best.Jameson C.
NaCHARLES W B.
El cliente no dejó un comentario.Jessica S.
El cliente no dejó un comentario.Marissa A. | Overall Experience
I can't think of anything y'all could improve... Great service and great help!Joseph F.
El cliente no dejó un comentario.Brian T.
El cliente no dejó un comentario.Tecla L.
Simply the best storage place!Pamela B. | Overall Experience
El cliente no dejó un comentario.Jeff K.
El cliente no dejó un comentario.Wendy J. | Overall Experience
Quick and courteous service.Mathew S.
El cliente no dejó un comentario.Timothy M.
James is great! Loves what he does and is very knowledgeable about his job. This is the best U-haul location I have ever been to.mark W.
Overall this was an absolutely miserable experience. I will never recommend U-Haul boxes to anyone! As it is I'm considering doing a chargeback on my credit card in part. Everything corporate told me before I started this process with a lie! Everything was Bull! The local office changed all the details, totally screwed up my timeline, no one told me anything and decisions were made based on false information. This was a nightmare! My stuff is broken. I don't even know who to contact about that nobody asked till now. Rose at the Fort Smith Arkansas location was extremely rude, terse, and dismissive.Samaantha C.
El cliente no dejó un comentario.Christine Z.
I dropped the vehicle after hours and it took a wizard to find the drop box keys. No directions with big letters or signs to easily visualize where in the world did you people hide your drop off place??? Any simple common sense anybody out there in U-Haul? Again your customer service is very lacking.Johnny L.
The agents has a bit of an attitude with the customers.Joseph F.
Ordered blankets with the truck . No blankets were available also needed a dolly they had none .Anthony L.
El cliente no dejó un comentario.mark G.
El cliente no dejó un comentario.Adelaida L.
Staff wasn't welcoming and seemed unfriendly. Maybe due to the fact that I am not caucasian. Definitely got that vibe.Valentin R.
Everything was finejoe B.
El cliente no dejó un comentario.Bruce E. | Overall Experience
Great customer service!Steven K.
El cliente no dejó un comentario.Jameson C.
The rental process is much longer than I had expected. I waited a prolonged amount of time to be helped upon returning the trailer I rented. I pulled up to the designated area to have the trailer unhooked and a trailer was blocking my path of travel. The employee unhooked the trailer I rented and when I asked him how I should leave he shrugged his shoulders and said I don't know, can you fit though there? While pointing at a small gap between the trailer in front of me and a post. Thankfully I was able to back out and maneuver my way out of the parking lot.David F.
Move out was a breeze, staff is always friendly and efficient.herman s. | Overall Experience
I like the convenience of the different types of carts, the elevator, and the loading dock.Johnny E. | First Impressions
Prices changed right after we signed our contract which is really poor communication. Otherwise it was good.Joshua C. | Overall Experience
Dean & Zack were great to work with.Nick W. | First Impressions
Super helpful.James K. | Overall Experience
JD Reardon was very informative and helpful.MICHAEL D L. | First Impressions
El cliente no dejó un comentario.Lori H. | Overall Experience
El cliente no dejó un comentario.curtis k. | Overall Experience
El cliente no dejó un comentario.sam g. | Overall Experience
The climate control is closer to 90. The sign says 65-85. It's warm outside summertime mid day. so feeling 90 is not climate control for summer setting. Don't feel safe storing candles and movies due to climate control temp setting, did not feel air come on at all while there on 2nd floor. Staff also was not thorough on the code info when or how many times have to use per visit.Karrie D. | First Impressions
Staff has been super helpful, friendly and informative.Adelina T. | First Impressions
El cliente no dejó un comentario.Jessica A. | Overall Experience
Very nice facility and staffSean l. | First Impressions
Ningunomaria c. | Overall Experience
Staff were great friendly and very helpful I left stuff in my locker that I haven't realized I had left. The staff called me to let me know I had left stuff behind. ( they could have just kept it all but they were Very happy to inform me which I was happy about as my things verse valuable and important to me!Brenda C. | Overall Experience
El cliente no dejó un comentario.John B. | First Impressions
El cliente no dejó un comentario.todd b. | Overall Experience
Zack was very helpful and knowledgeable.jim h. | Overall Experience
The Team at Coors and I-40 are always outstanding, and go above and beyond to make our experience as easy and enjoyable as possible. Thanks to Erik and his awesome crew.Crystal B. | First Impressions
J.D and team have constantly been beyond helpful with the storage process, everything was explained clearly, the facilities kept in top notch shape. I really appreciate how easy they made every part of my storage experience.Ethan B. | Overall Experience
El cliente no dejó un comentario.Brian H. | First Impressions
El cliente no dejó un comentario.Elizabeth H. | Overall Experience
El cliente no dejó un comentario.CHRISTOPHER L. | First Impressions
El cliente no dejó un comentario.Francine B. | First Impressions
El cliente no dejó un comentario.dustin a. | Overall Experience
El cliente no dejó un comentario.Ruthg S. | Overall Experience
El cliente no dejó un comentario.Margie R. | Overall Experience
It was very convenient and clean !Douglas A. | Overall Experience
El cliente no dejó un comentario.Virginia G. | Overall Experience
Very reasonable price, very clean, excellent staff. Highly recommend this location. Convenient access and very clean and well maintained.DALE C. | Overall Experience
¡Gracias!brian m. | Overall Experience
El cliente no dejó un comentario.Rialda G. | Overall Experience
El cliente no dejó un comentario.Theresa D. | Online Move In
Terrific service! Really appreciated the call when I did not lock my unit correctly.Carole F. | Overall Experience
Your employee Zack was extremely helpful.jim h. | First Impressions
Always nice and helpfulMaria A. | Overall Experience
Thank you for everythingCasey B. | Overall Experience
El cliente no dejó un comentario.Rockei D. | Overall Experience
El cliente no dejó un comentario.Deborah R. | Overall Experience
Thanks againEllen R. | Overall Experience
Very friendly and helpful staff. Very good rates on storage.DALE C. | First Impressions
Good products and great service. Prices are fair, equipment and storage units are well maintained.Herman S. | Overall Experience
Great customer service with vehicle rental and storage rental as wellJoseph S. | Overall Experience
El cliente no dejó un comentario.GRANGER L. | Overall Experience
I actually moved out earlier than 12/31/21Sandra I. | Overall Experience
El cliente no dejó un comentario.dawn w. | Overall Experience
El cliente no dejó un comentario.Victoria B. | Overall Experience
El cliente no dejó un comentario.Debra S. | Overall Experience
El cliente no dejó un comentario.Jody M. | Overall Experience
JD, Nina, Andy, and Dean were an amazing staff! They did everything possible to make my experience at UHaul easy and efficient. I highly recommend this store to anyone looking for a UHaul.ZACHARY H. | First Impressions
I always received excellent, professional, and pleasant service.Becky M. | Overall Experience
I was impressed with the cleanliness & security of the facility!robbin a. | First Impressions
El cliente no dejó un comentario.Richard S. | Overall Experience
El cliente no dejó un comentario.BLAINE W. | Overall Experience
El cliente no dejó un comentario.Jan A. | First Impressions
El cliente no dejó un comentario.Will J. | Overall Experience
El cliente no dejó un comentario.John G. | First Impressions
El cliente no dejó un comentario.Joshua H. | Overall Experience
El cliente no dejó un comentario.ann f. | Overall Experience
El cliente no dejó un comentario.Michelle K. | Overall Experience
I can count on you for my moving/storage needs. Always consistently great service.Raymond G. | Online Move In
El cliente no dejó un comentario.Joseph S. | First Impressions
El cliente no dejó un comentario.Morgan A. | First Impressions
Staff knowledgeable and helpful. Units clean and safe surroundings.karin b. | Overall Experience
Thank you for the experience, everyone was nice and professional!Damian G. | Overall Experience
Great business friendly, easy, it works very smoothly… they don’t take much of your time an hour on the road!Nathan lynn m. | First Impressions
El cliente no dejó un comentario.Nancey A. | First Impressions
El cliente no dejó un comentario.Thomas s. | Overall Experience
El cliente no dejó un comentario.Ruth V. | Overall Experience
El cliente no dejó un comentario.Damian G. | First Impressions
Just do not have money to pay.Betty R. | Overall Experience
El cliente no dejó un comentario.Dawn B. | Overall Experience
Great customer service, thanks JD and other staff for all your help.herman s. | First Impressions
El cliente no dejó un comentario.Maria A. | First Impressions
El cliente no dejó un comentario.crystal r. | Overall Experience
El cliente no dejó un comentario.Virginia G. | First Impressions
El cliente no dejó un comentario.DAVID P. | First Impressions
El cliente no dejó un comentario.Norman H. | Overall Experience
El cliente no dejó un comentario.Judith W. | First Impressions
El cliente no dejó un comentario.Jeremiah M. | Overall Experience
El cliente no dejó un comentario.Joe C. | First Impressions
El cliente no dejó un comentario.Barbara L. | First Impressions
Great price for the space. Would definitely use it again when needed.Cristian G. | Overall Experience
El cliente no dejó un comentario.Anthony P. | Overall Experience
Best Storage Unit by far that I have rented from... what did it for me was the Security access code in and out of each unit... Code Access only for each unit otherwise Security Alarm's would be set off if opened without access... As well as Security cameras. Security at other Storage places were not secure as three of my units at different places were broken into and of course although security measures were in place for some reason... they just weren't working during the time my stuff was taken... hmmm.... yeah.... but I'd definitely recommend this place . Great staff and clean accessible units!Tanya B. | Overall Experience
El cliente no dejó un comentario.charles b. | Overall Experience
El cliente no dejó un comentario.ZACHARIAH M. | Overall Experience
El cliente no dejó un comentario.Mary B. | Online Move In
Thank you, you have an amazing team!sylvia p. | Overall Experience
The facility was very clean, well lit, and convenient to access. Very reasonably priced as well.Janice S. | Overall Experience
El cliente no dejó un comentario.elizabeth calderon m. | First Impressions
El cliente no dejó un comentario.kathleen m. | First Impressions
El cliente no dejó un comentario.Kayla P. | Overall Experience
El cliente no dejó un comentario.marie aleksandra s. | First Impressions