Customer Reviews for U-Haul Moving & Storage at Southern and Unser

1681 comentarios

1650 Southern Blvd   Rio Rancho, NM 87124
(One Block West of Unser on Southern)

(505) 891-3459

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(505) 891-3459

1650 Southern Blvd
Rio Rancho, NM 87124
(One Block West of Unser on Southern)

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Great experience! Very quick process, friendly and helpful staff--I appreciate your service. Gracias.

Lisa M. 
Clasificación:
5.0

Pretty good service. No problem. Hope this will stay always.thanks.

Gerardo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy W. 
Clasificación:
5.0

All staff is very friendly and helpful

Antoinette L. 
Clasificación:
5.0

I had a great interaction with both the manager when checking out the trailer and the associate when I returned the trailer. All staff was friendly, knowledgeable, helpful and efficient! Time is precious and I appreciate that everything was fast and efficient.

Luke M. 
Clasificación:
5.0

Personal very professional and in and out was seamless

Jake C. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRAD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia F. 
Clasificación:
5.0

Ask for Andy!! Wow! From the moment I walked in on Good Friday making my reservation to picking up my u-haul I was just amazed and blessed by Andy! I have been going through stage 4 cancer and then covid and no job and I lost my home, my job, my daughter, my dogs and basically my life!! I am 40 years old and on disability and to anyone like myself who has worked for 25+ years, that's a hard pill to take! However, it's the grace and compassion of some that can turn just another horrible situation into a very positive and memorible one and that's worth the time to take a moment out of all of our short lived lives... I was basically homeless.. I needed a washer/dryer... My girlfriend has three teenagers..( yes lots of laundry!) The organization called The Wings Ministry run by the name of Ann Edenfield in albuquerque, New Mexico referred an amazing family who was looking to give their washer/dryer away as a donation but I had no way to transport... Then came Andy from u-haul... Went above and beyond for me and my new family!!! Thank you u-haul... And thank you Andy!!!! Little miracles are what we find hope in!!

Andrew E. 
Clasificación:
5.0

Return of the rental truck was fast and easy. The UHaul attendant was helpful and very friendly! He was amazing. Kudos to having great staff.

Jo Lynn G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB L.  |  First Impressions 
Clasificación:
5.0

Always great customer service and friendly faces! Highly recommend to all needing rental vans.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Acacia G. 
Clasificación:
5.0

Overall I all I was pleased with the unit. Unit was nice size, no moldy smell, It felt like a safe area, clean and it had a private bathroom that you have to put a password in to access it. I would use this facility again. My unit let some water in by the front door that a few boxes were a little damp. But wasn't a huge deal.

RICHARD R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

George W. 
Clasificación:
5.0

I believe the name of the individual who checked me in was Jason Hunter. He was polite and explained the contract to me.

Benedict U. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara E. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul G. 
Clasificación:
5.0

Josh provided knowledgeable and exceptional service. Keep him around/give him a raise!

Garridon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan H. 
Clasificación:
5.0

Keep up the great work! very pleasant experience. Will be returning.

Jose R. 
Clasificación:
5.0

I don't appreciate being charged over $40 for an hour and 11 miles of use. You lost me as a cross country move customer at that point!

Lorraine S. 
Clasificación:
5.0

Great Job!

Bernadette F. 
Clasificación:
5.0

When I was getting ready to take the truck back it was hard to start

Tammy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia W. 
Clasificación:
5.0

All staff members were kind and friendly. It was a good experience. Thank you all!

Daniel Z.  |  Overall Experience 
Clasificación:
5.0

The trailer was not completely clean and swept out when I picked it up, but I returned it clean, so all is well. The gentlemen who helped me with the UK accent is really nice. I should remember his name, but I forgot. Thank you sir.

Amir C. 
Clasificación:
2.0

Was told I could drop off at any location by woman at front desk but when trying to return in salt lake I had to go to multiple locations that would accept both truck and trailer.

Joshua M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gregory H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

sheri o.  |  Overall Experience 
Clasificación:
2.0

I did not get what i ordered for supplies.

Joseph M. 
Clasificación:
5.0

Great customer service! Very willing to help and friendly! Super quick and easy experience from start to finish!!

Demerie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilbur T. 
Clasificación:
5.0

Thank you!!

Joshua C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROB D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel Z.  |  First Impressions 
Clasificación:
5.0

Overall it was a very good experience. The app was easy to use to return vehicle after hours as well.

Michael C. 
Clasificación:
5.0

I always get great service!

Chris H. 
Clasificación:
4.0

When I took possession of the rental for a 59 miles trip total the gas have was between 3/4 and full. It was asked to me to bring it back with the same amount. I stopped at the gas station where the gage was exactly at 3/4...to add such a very small amount without going over was impossible...so I filled it. Since I had gone only 9 miles over the prepaid 50 miles trip I thought I would ask to give me a credit to cover the 9 miles excess. The answer was NO... All this looks like the perfect setup to rip off the client for the excess of gas put in the tank before giving back the vehicle. One possible resolution...make sure your vehicle comes with a full tank of gas and not between 3/4 and full !!!

Jerome D. 
Clasificación:
5.0

Absolutely amazing group of people to work with at this location! Very friendly, very helpful, just a great attitude and a great atmosphere!

Michael H. 
Clasificación:
5.0

Everyone was a big help very pleasant to be around I would rent from them again

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRYSTAL T. 
Clasificación:
4.0

Quick and easy. Friendly staff.

Gregory L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marie F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendell A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

The 2 Gentleman were very helpful. They accommodated the car trailer to a car dolly.

Gloria G. 
Clasificación:
5.0

Your drop off app sucks. I was unable to photograph odometer FIX IT. I use an iPhone

laura L. 
Clasificación:
4.0

The after hours self return app is awful. I had to repeat the process at least 6 times before I finally made it through to the end.

Brian C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RALEIGH W. 
Clasificación:
5.0

This process was so easy compare to other storages I looked into. No pressure to buy unnecessary products. I loved everything about this process. Easy online reservation and check-in. The gentleman, I believe his name was Andrew, he checked me in and he was so kind, professional, helpful and courteous. Thank you Andrew!

Jill F.  |  First Impressions 
Clasificación:
1.0

Arrived to drop off trailer. The person there told me that their lot was full and that he could not accept the trailer. It appeared that there were several spots where a 5 x 8 trailer could readily be accommodated. Rather this person directed me to another town to drop off the trailer. This took up an additional hour out of my day and resulted in a couple of missed appointments and additional expense. Uhaul had always done better than this. Huge Fail!

Thomas S. 
Clasificación:
5.0

Josh was very helpful and professional during checking out and upon return. I will be using this uhaul location in the future.

MICHAEL D L. 
Clasificación:
5.0

Nothing. You're doing everything right. The customer service is excellent. I've rented from this location many times and the service has always been excellent and accommodating. Every worker has always been friendly and professional. What more do I need?

Joseph F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyson C.  |  First Impressions 
Clasificación:
5.0

Moving was delayed however, the team at southern and Unser were great and worked w me as best they could.

Sean M. 
Clasificación:
5.0

Great service. Great staff.

Robert K.  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente

Larae S. 
Clasificación:
5.0

Again, they made it incredibly simple. I drove up, he unhooked it, and I drove away. I couldn't have asked for an easier transaction!

Laura S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara N. 
Clasificación:
5.0

The young man who helped us was amazing. He greeted us immediately upon entering the store. He was very helpful. It was a great experience. I'm happy we chose U-Haul.

Rebecca T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Joshua M. 
Clasificación:
5.0

Renting a unit was simple and the staff was helpful. This first month free definitely helps me as well.

ryan a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis G. 
Clasificación:
5.0

Guys there knowledgeable, nice, and quick. Clean facility!

Justin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna H. 
Clasificación:
1.0

Have better customer service because the one on 6th street and I40 in albuquerque nm, has amazingly beautiful service, and rio rancho was not amazing or clean , I had to clean truck , windows were dirty and the worker at this location told me that your company dont clean them ,thats its up to customers, but when got to Phoenix AZ, the workers were amazingly nice and kind and also helped me get a storage space, so I think Rio Rancho needs new workers , thanks but I will send friends to other locations because Rio Rancho is not friendly...

Unique A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
1.0

El cliente no dejó un comentario.

phillip m.  |  Overall Experience 
Clasificación:
5.0

Great people and great service..

Phillip D. 
Clasificación:
5.0

Keep my information file

Donald J. 
Clasificación:
5.0

Wonderful experience!

Valerie R. 
Clasificación:
5.0

They were very helpful and was able to accommodate on very short notice

Norma T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

Very polite and very helpful

susan B. 
Clasificación:
5.0

Awesome

Andres M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Norma T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Housten H. 
Clasificación:
5.0

This location has gone above and beyond to assist me. However, the UHaul on San Mateo were rude and not helpful at all. I will never go to that location and will never recommend them.

Linda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

carl A. 
Clasificación:
5.0

the gentleman working there were outstanding

Gene C. 
Clasificación:
5.0

It's already done

THOMAS M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
5.0

They were super! It was an easy transaction and they were amazing

Virginia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cecelia C.  |  Overall Experience 
Clasificación:
1.0

Alarm card did not work . Slipped and fell on ice that ran down the whole storage isle had no salt or dirt . Only one way in and out of isle.

mark r.  |  First Impressions 
Clasificación:
5.0

Moving is almost always stressful. The staff at this location just makes the moving life much easier.

Michael H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Suzan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ophelia G. 
Clasificación:
5.0

Excellent customer service, would highly recommend! We moved across the country during a pandemic, and needed someplace to store the U-Boxes while we got settled in. This location's staff was always incredibly helpful!

Jessica S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine B.  |  Overall Experience 
Clasificación:
3.0

I would love to give this storage facility a 5 star rating but due to issues at move in I had to only do 3. After a long day of moving we arrived at the storage unit to unload our truck and our units still had locks on them. Our access key did not work as well and said denied when we swiped. There was a number to call and Josh showed up to unlock the units after a 15-20 minute wait. Even though the issue was resolved it was frustrating to arrive and not have access to our units.

Crystal R.  |  First Impressions 
Clasificación:
5.0

They were able to immediately upgrade me to a larger sized storage shed. I chose the wrong size. Very helpful!

Tina F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda S. 
Clasificación:
3.0

Improve customer service. When customers ask reservation related questions, take the time to address their concerns instead of brushing them off with generic excuses as to why you can't look something up. It doesn't take but a moment to look it up and verify the customer's concern. Equipment was great! Customer service was lousy!

Steven B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINA L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

zachary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Anna B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joe V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

Great customer service as always

Christopher H. 
Clasificación:
3.0

No one was at the counter on arrival. Also, my pick up location and time was changed and I was not notified... I called to confirm and was told everything changed.

Sharon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie R.  |  Overall Experience 
Clasificación:
5.0

They are great team! Thank you!

amanda W. 
Clasificación:
5.0

Not at this time

Jim W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sigfried S.  |  First Impressions 
Clasificación:
5.0

Great service easy to find and friendly staff

JOHNNIE S. 
Clasificación:
5.0

Nice people there to help us

Michael A. 
Clasificación:
5.0

Thank you for the great service and convenience

Susan S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

holli S. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pam C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kellie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonard s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

April D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott L. 
Clasificación:
5.0

Very nice employee and nice store with everything a person could need for moving!

Vincent I. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRANK W. 
Clasificación:
5.0

Easier Login process... Would help pave way for better "contactless"pickup and return.

Charone B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chandra A. 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph J. 
Clasificación:
4.0

Staff was very helpful and friendly and made the process easy. The only issue was we had reserved a larger drive up storage unit, and when we arrived to obtain the unit and put things in storage there was not one available so we received two smaller units that would be equal to the larger unit square footage wise. The problem with that is the smaller units were harder to navigate with some of the furniture and other things we were storing.

Diane m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Gloria j.  |  First Impressions 
Clasificación:
5.0

The men and women made sure they could help me. What a great crew. Thank you so much.

rose j.  |  Overall Experience 
Clasificación:
5.0

The employee made my experience an excellent one!

Jennifer S.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

NICHOLAS B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Theresa G.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful and friendly.

dawn w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard T.  |  Overall Experience 
Clasificación:
1.0

I would like to speak to Joshs boss please. He was very rude and I switched out to a bigger unit and he was in a rush and was not willing to work with me or be flexible nor did he provide me with access and took my previous card from the smaller unit and did not give me access with the bigger storage . I went the following day to obtain access and the worker there had to re/ do my contract because Josh the manager did a very poor job in doing so. The employee who had to fix his mess up was very professional. He was also very rude to my niece as well. Please have Joshs boss call me. Gracias.

Douglas A.  |  First Impressions 
Clasificación:
5.0

Very helpful and friendly staff!

Charles G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

john R b.  |  First Impressions 
Clasificación:
1.0

I rented an indoor storage unit at the Rio Rancho Facility, went through all the paperwork and secured the unit. Not long after I rented it, Uhaul rented it under me before I was able to move in. Nothing written or spoken that I had x-days to move in. Then, they claimed no record of my agreement. Spoke to Paula at Corporate who was extremely rude and she continued to raise her voice that I was wrong and I was responsible. HORRIBLE CUSTOMER Service!

Daniel C.  |  Overall Experience 
Clasificación:
2.0

Paid for a full month of rental and was able to empty the unit 5 days later and was rudely told Uhaul does not prorate so it's my loss. I'll never recommend Uhaul again. Walked away a disappointment customer who has used your services many times. Extremely disappointed.

Alan S.  |  Overall Experience 
Clasificación:
5.0

U-Haul was able to accommodate an emergency situation while trying to get my Dad packed and out of his house in time for closing. We were able to reserve a storage unit (same day) and a truck to move items with short notice for a reasonable price. Staff was helpful and responsive. Transactions were quick and truck and storage unit were clean and ready-to-go!

Mara C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

matthew g.  |  Overall Experience 
Clasificación:
5.0

No problems!!!

Julee A.  |  Overall Experience 
Clasificación:
5.0

The gentlemen who assisted me was very nice he took the time to really explain the rates. Gracias.

Gilberto R.  |  First Impressions 
Clasificación:
5.0

The facility and the unit itself were pristine clean. The facility outside and inside is very well lit. I spoke with Jason on the phone and then met with him at the facility. He was polite and efficient throughout the transaction. Thank you U-Haul for maintaining such high standards. Susan

Susan S.  |  First Impressions 
Clasificación:
5.0

Very pleasant experience would recommend it to anyone who needs extra storage space or just peace of mind knowing your belongings are cared for when you’re not there!

denise m.  |  Overall Experience 
Clasificación:
5.0

Overall, this was a great experience from beginning to end. Very friendly, knowledgeable staff and helpful as well. Very happy with our choice.

Janice S.  |  First Impressions 
Clasificación:
5.0

Friendly customers service. Associates went above and beyond to help us.

jesus L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

dorothy e a.  |  First Impressions 
Clasificación:
5.0

Had no worries knowing that my belongings were safe. Very good about reminders when payments are due. Convenient options to pay. Hassel free.

Denise U.  |  Overall Experience 
Clasificación:
5.0

Great staff, excellent facility!

JOSEPH B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

greg D.  |  First Impressions 
Clasificación:
4.0

You advertise as "most economical" but that is far from the truth.

Robert F.  |  First Impressions 
Clasificación:
4.0

There were mice in the storage units but other than that it was good.

Rose C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline M.  |  Overall Experience 
Clasificación:
5.0

Very helpful and friendly staff, I highly recommend this location.

LISA A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff s.  |  Overall Experience 
Clasificación:
4.0

Upon clearing out the storage shed there was rodent feces everywhere. I did not locate any rodents but can tell they were there and they chewed through some of my daughter's clothing. That is not why we closed this. I was able to consolidate my daughter's items with my son's. This was cost effective and indoors. The online made it difficult to pay my monthly part due to it would show $0.00 due. It was after the due date I would see I owed. Just little things. Never have had an issue too crazy. Thank you, Valerie Garcia

valerie g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

April L.  |  Online Move In 
Clasificación:
5.0

Great website, user friendly, facility is clean and designed for easy in and out. Has everything I need. Thanks.

Judy S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mary f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles G.  |  First Impressions 
Clasificación:
5.0

Erik was excellent. After driving from CA to NM, Erik noticed the ball on the hitch was broken. Traveling across country would have been catastrophic! He was quick to identify issues and helped us to safely make our trip! Thanks Erik

Elizabeth F.  |  Overall Experience 
Clasificación:
5.0

These were the friendliest people, care giving, professional, made my moving easy. I would highly recommend this U-Haul facility implicitly for storage needs, moving supplies, tools and rental needs. Thank you so much guys.....珞

IDA G.  |  Overall Experience 
Clasificación:
5.0

Josh and his entire team is professional and excel in customer service. I have rented numerous vehicles and storage. Purchased many items and have been very pleased with their service. During these challenging times this facility helped me to remain consistent and worked with me to achieve what I believe is personal success and for that I would highly recommend them to anyone in need of a great moving experience.

Richard S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVE T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth F.  |  First Impressions 
Clasificación:
5.0

the woman who signed me up and the manager who helped me the next day was very nice and professional i would recomend to my family and friends.

daniella j.  |  First Impressions 
Clasificación:
5.0

Good group

vince l.  |  Overall Experience 
Clasificación:
5.0

Place is clean and we'll maintained. My belongings were safe and protected from elements. I am looking forward to having items large and small (donated by customers from the green recycling area)o be reused and repurposed in order to save space in landfills. Nice work, Uhaul staff!

Nancy A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sonya g.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

patricia m t.  |  First Impressions 
Clasificación:
5.0

Movers were great. but should have their own truck. I didn't know this and when they arrived w/o a truck I had to go get one. Include the truck with the booking ,have guidelines for the moving companies. Just a suggestion. U-Haul staff were friendly and helpful. My first time and it was good....Thank you all.

Denise U.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

chris t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale P.  |  Overall Experience 
Clasificación:
5.0

Great staff to work with

ben p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S.  |  First Impressions 
Clasificación:
5.0

I made the move across country, zero hassal rent, oh and I didn't need a credit card, My debit card was good, keep this policy. Great experience, good communication in email and convenient facilities everywhere.

Raymond M.  |  First Impressions 
Clasificación:
5.0

Never had problems, was a great place to store items.

Genise Celeste B.  |  Overall Experience 
Clasificación:
5.0

Everyone was excellent.

elizabeth a.  |  Overall Experience 
Clasificación:
5.0

I rented 3 different units and 2 trucks at this location over the course of 2 years. Friendly, efficient staff. Clean, well-maintained facility. Best experience I've had with a storage facility.

Philip P.  |  Overall Experience 
Clasificación:
5.0

Very friendly and efficient. I would highly recommend

cindy b.  |  First Impressions 
Clasificación:
5.0

.

Mathew R.  |  Overall Experience 
Clasificación:
5.0

This is a great group, and facility. Samantha, Andy and Josh have all helped a lot with my move back from SC after handling my Mom's estate. They are really professional, excellent at customer service

THOMAS O.  |  First Impressions 
Clasificación:
5.0

We had an excellent stay at your facility will recommend you. Gracias

david k.  |  Overall Experience 
Clasificación:
5.0

Very clean..would use this storage again

Karen V.  |  Overall Experience 
Clasificación:
5.0

Excellent service and help.

Todd H.  |  First Impressions 
Clasificación:
5.0

Staff are very knowledgeable, offer products in non-challenging ways, offers empathy .thank you.

Maria A.  |  Overall Experience 
Clasificación:
3.0

Facility was clean and all were friendly and happy. But wasn't to happy with not receiving rental bills in the mail. Unfortunately there are still some of us who are older that don't use the internet

Jon G.  |  Overall Experience 
Clasificación:
5.0

Im not sure of the gentlemans name, but he was very nice. I was having a very bad day, and just having someone be so professional and nice he completely turned my day around.

Laura S.  |  First Impressions 
Clasificación:
5.0

Would use again

shawn s.  |  Overall Experience 
Clasificación:
5.0

The guy that helped us was very professional, and provided excellent customer service!!

candice k.  |  First Impressions 
Clasificación:
5.0

Excelente

Karl R.  |  Overall Experience 
Clasificación:
5.0

The storage unit was very clean

April D.  |  First Impressions 
Clasificación:
5.0

Great staff, attentive and knowledgeable. Smooth process! The property well maintained.. Thank you, Darrell.

daryl b.  |  First Impressions 
Clasificación:
5.0

Great service w friendly staff!

LUIS Q.  |  First Impressions 
Clasificación:
5.0

Will always use uhaul for My moving needs

Jessica M.  |  Overall Experience 
Clasificación:
3.0

Some of the staff needs to learn how to speak without being kind is i some of the staff needs to learn how to speak without being rude

STEVEN R.  |  Overall Experience 
Clasificación:
3.0

Took over an hour to rent storage, weren’t sure if they had the size I wanted, they finally went out to check.. we’ll see if they try to bill me for next month.. one month free.

Rick P.  |  First Impressions 
Clasificación:
5.0

Very satisfied about the service. Will definitely use again when the need arises.

Leif C.  |  Overall Experience 
Clasificación:
3.0

Clerk neglected to explain that there were two locations of storage bins and how to open storage bin. After spending half hour trying to open bin, luckily another customer explained how to open bin.

Melvin A.  |  First Impressions 
Clasificación:
5.0

After a long day of moving, the attendant was above and beyond helpful. Our truck actually got stuck and he tried to help us move it. He also stayed late to get us checked in! Fantastic place.

Rachel G.  |  Overall Experience 
Clasificación:
5.0

Everybody were super nice and helpful. Very happy and super thankful

Mykhaylo B.  |  First Impressions 
Clasificación:
5.0

I have only had a unit for 1 day, so this review will be for the initial process.The employee who helped me( Dean Trujillo) was friendly, personable and professional . He gave me a great deal .

Ronald B.  |  First Impressions 
Clasificación:
5.0

Moving in was a pleasant experience. The gentleman who helped us was more than just helpful. Clean facilities as well as wonderful security measures. I would recommend this to anyone.

denise m.  |  First Impressions 
Clasificación:
5.0

Thank you for the excellent service and communication. Lorne A.

LORNE A.  |  Overall Experience 
Clasificación:
2.0

The amount of dirt and black widows in my storage unit was ridiculous! They give you a 4 day grace period for payment but 1 DAY after my payment was due they blew up my phone demanding payment.

SKYLAR S.  |  Overall Experience 
Clasificación:
1.0

2 visits to this location and 2 poor experiences. This time at least the gentleman at the counter was attentive and pleasant. I live 5 minutes away but will drive across town to another location.

darrin a.  |  First Impressions 
Clasificación:
5.0

Very patient answering all my questions!

maria c.  |  First Impressions 
Clasificación:
4.0

No hassle - easy check in nice customer service experience.

Mikel A.  |  First Impressions 
Clasificación:
5.0

I called what I thought was the location but Danielle was OK at the reservation place. But at the location, the British guy was awesome ! He took his time and explained everything to me! ¡Gracias!

Nolberto G.  |  First Impressions 
Clasificación:
3.0

Need to work on the time it takes to make business transactions check in check out time takes to long .

Daniel b.  |  Overall Experience 
Clasificación:
2.0

I preordered a trailer on line, and when I went to pick up it wasn't there. Ender up driving to pick up and return. Not their fault.

Jon G.  |  First Impressions 
Clasificación:
5.0

Gracias

Amy L.  |  First Impressions 
Clasificación:
4.0

no further comment

NICHOLAS D.  |  Overall Experience 
Clasificación:
1.0

I scheduled two weeks in advance and I was sent from one location to another four different location, having uber to the first and three other locations. Spend over $80.00 in uber fees. Ridiculous!

jose n.  |  First Impressions 
Clasificación:
5.0

Sabrina Montoya was super helpful and friendly! Thank you!!!

Patrick G.  |  Overall Experience 
Clasificación:
5.0

very accommodating, good customer service, Nice to start with 1st month free.

Julie G.  |  First Impressions 
Clasificación:
4.0

The front desk attendant is always so pleasant to deal with. We also rent trucks on a regular basis and even when he is pulled in a million directions, he is cheerful and professional.

anita M.  |  Overall Experience 
Clasificación:
5.0

Good assistance and friendly service! Highly recommend

Luz G.  |  Overall Experience 
Clasificación:
5.0

Great attention to clients needs

cecilia e.  |  Overall Experience 
Clasificación:
4.0

I didn't like the fact that I had to buy a key card (I left the previous one at home) on the day that I was moving out. Miscommunication with the key card.

Rebecca R.  |  Overall Experience 
Clasificación:
1.0

The manager is rude & completely unprofessional. I have never been treated so poorly before. I called customer service and they have done absolutely zero. U-haul has lost my business for good.

Brian P.  |  Overall Experience 
Clasificación:
5.0

Very helpful staff and clean facility.

Stephen C.  |  Overall Experience 
Clasificación:
5.0

Great facility and service. Thanks

Alejandro S.  |  Overall Experience 
Clasificación:
5.0

EXCELLENT EVERY STEP OF THE MIVE! Thank you UHaul you are excellent! I will continue to use you all whenever possible! ¡Gracias!

Sharon K.  |  Overall Experience 
Clasificación:
4.0

Great service, great facilities

Justin W.  |  Overall Experience 
Clasificación:
5.0

Amazing staff. Great experience.

carletta d.  |  Overall Experience 
Clasificación:
5.0

Very good and friendly service , it's very convenient to get Uhaul free month promo after being their customer for years , I appreciate it very much

hector b.  |  First Impressions 
Clasificación:
5.0

Great

MICHAEL m.  |  Overall Experience 
Clasificación:
5.0

I appreciated the courtesy shown me and the professionalism. All my questions were answered and a unit secured in a matter of minutes. The unit was clean and ready for use. ¡Gracias!

gail r.  |  First Impressions 
Clasificación:
5.0

they were ready and able to help. They answered our questions and made us feel right at home. Gracias.

amanda c.  |  First Impressions 
Clasificación:
5.0

They were always extremely helpful and courteous

Kevin S.  |  Overall Experience 
Clasificación:
5.0

Storage staff was helpful and understanding.

Richard S.  |  First Impressions 
Clasificación:
5.0

Miss Jen did a very good job. From delivering to picking up the Ubox. She did everything, driving the big truck and operating the forklift. She is one of the best employees. Highly recommended service

Francis C.  |  Overall Experience 
Clasificación:
4.0

Service was great, easy process to get set up with the storage space. Clean place and the man helping me was kind and clear. My only complaint is the pricing. More than I expected.

Casey Len G.  |  First Impressions 
Clasificación:
5.0

Great service.

Peter C.  |  Overall Experience 
Clasificación:
4.0

Way too expensive for long term storage. Lots of options close by.

linda h.  |  Overall Experience 
Clasificación:
5.0

Excellent end to my moving adventure. No problems encountered. Move went as expected.

James W.  |  Overall Experience 
Clasificación:
5.0

Returning the rental truck was painless. It had easy access and the customer representative helped me immediately (sorry I didn't get his name).

Gerald B.  |  Overall Experience 
Clasificación:
5.0

Employees are so helpful and kind, very informative. Your facilities are so clean and inviting. I am very happy that I chose U-Haul

carletta d.  |  First Impressions 
Clasificación:
4.0

Didn't ever see the facility so my ratings based on ease of pick-up and delivery.

tom f.  |  Overall Experience 
Clasificación:
4.0

Good Job

Ronald R.  |  Overall Experience 
Clasificación:
5.0

Staff was very friendly and moved extremely quickly to get me taken care of and on my way.

DUANE B. | Reservación
Clasificación:
5.0

Very helpful when I added a unit

Kevin S. | Reservación
Clasificación:
5.0

Great facility and staff

DONALD R.  |  Overall Experience 
Clasificación:
5.0

Pleased with facility and staff.

kathy k.  |  Overall Experience 
Clasificación:
2.0

I called due to a snow storm that we would need to return the Ubox and dolly a week from when we were scheduled to return it. We were not told that we would be charged 5$/day for the dolly.

Emily D.  |  Overall Experience 
Clasificación:
5.0

Great, new, clean location.

Christopher M.  |  Overall Experience 
Clasificación:
4.0

..

kevin A.  |  Overall Experience 
Clasificación:
5.0

You took so much stress out of my move - thank you!

Lorenza B.  |  Overall Experience 
Clasificación:
5.0

Excellent service. Thanks a lot!

Igor N.  |  Overall Experience 
Clasificación:
5.0

Nice facility and clean and well run. I have covered RV storage and think it is well done and safe and secure. Talked with Danny yesterday about maybe moving spots at some time but really like the facility.

kris j. | Reservación
Clasificación:
5.0

Never went there but the staff were very helpful and friendly on the phone. Have called multiple times with questions and they've always gone above and beyond to help me.

JENNIFER G.  |  Overall Experience 
Clasificación:
4.0

Security needs to be added as for camera's, motion detectors on the ditch side.

james l.  |  Overall Experience 
Clasificación:
5.0

Very convenient.

DIANA S.  |  Overall Experience 
Clasificación:
4.0

Don't know what I'm going to do with the U-Haul lock, do you buy it back?

tanya b.  |  Overall Experience 
Clasificación:
4.0

My experience at this location was a lot better than my experience at other u haul locations.

Mozelle Q.  |  Overall Experience 
Clasificación:
5.0

Easy access, the level of security, cleanliness ability to auto-pay and friendly staff made our 6 month storeage needs a nice, secure and convenient experience!! Thank you so much!!! HK

Holly K.  |  Overall Experience 
Clasificación:
4.0

We did have termites which got into one of our boxes...other than that, it was an excellent place for storage

Julee A.  |  Overall Experience 
Clasificación:
5.0

Excellent service.

Mark S. | Reservación
Clasificación:
5.0

Since I was dealing with a U Box and had it delivered to my address, I never went to the U haul facility. So many of the questions are N/A. The delivery was very dependable. Recommend it!!!!!

pamela s.  |  Overall Experience 
Clasificación:
5.0

We had a ubox held there and delivered to our new home in Albuquerque. All went smoothly and the staff and communication was fantastic. Really pleased with service, have already recommended.

Lorraine H.  |  Overall Experience 
Clasificación:
5.0

Scheduling my U-Box delivery was a little tough, but I understand busy schedules. Everyone I interacted with was professional and did their best to answer my questions.

Elisabeth W.  |  Overall Experience 
Clasificación:
5.0

Thanks for all your help

michael f.  |  Overall Experience 
Clasificación:
5.0

Excellent service.

Mark S. | Reservación
Clasificación:
5.0

Super helpful.

mark S. | Reservación
Clasificación:
5.0

No problems.

rita m.  |  Overall Experience 
Clasificación:
5.0

Great place, helpful employees with fast in and out time!

Elton C. | Reservación
Clasificación:
5.0

They provide great customer service. Peyton was courteous and said they had many customers ahead of me and he would take care of my truck return and email me my receipt as soon as he was finished.

DONALD R. | Reservación
Clasificación:
5.0

The young gentlemen took time to show me the storage unit and explain the access

Julie G.  |  Overall Experience 
Clasificación:
4.0

The container was clean. I would use and recommend U haul again. I was very happy with the entire process. 5 stars!!

Martha S.  |  Overall Experience 
Clasificación:
4.0

Clean and maintained

Patrick H.  |  Overall Experience 
Clasificación:
4.0

Great service and friendly

Dawn T.  |  Overall Experience 
Clasificación:
3.0

RV lot was broken into and not notified for 2 days. Sabrina was very helpful though. Employees at front desk always ride and unprofessional.

kathleen a.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service

Margaret H.  |  Overall Experience 
Clasificación:
5.0

The employees were very nice, respectfull, knowledgeable and kind. They offered solutions to both my storage and moving delima.

daniel j.  |  Overall Experience 
Clasificación:
5.0

Sabrina is a star employee

james s.  |  Overall Experience 
Clasificación:
5.0

I did not visit the facility but was very satisfied with the service. I was called to set up a delivery appointment and everything arrived in good condition.

sheryl w.  |  Overall Experience 
Clasificación:
5.0

Excellent service. My son is currently renting a unit.

nick b.  |  Overall Experience 
Clasificación:
5.0

All of the UBox employees I interacted with were knowledgeable and very helpful. Our move went smoothly because of their help and prompt service.

Jennie G.  |  Overall Experience 
Clasificación:
5.0

Staff was most helpful when cleaning out the unit. Thanks.

CLARK C.  |  Overall Experience 
Clasificación:
5.0

Great folks, they helped us out in every way!

jan p.  |  Overall Experience 
Clasificación:
1.0

Very poor service with uhaul

Farinaz K.  |  Overall Experience 
Clasificación:
5.0

Very polite eager to help

PATRICA C.  |  Overall Experience 
Clasificación:
5.0

The office and storage area were very clean and well maintained. Keep up the great work Uhaul.

wanda a.  |  Overall Experience 
Clasificación:
5.0

Job well done.

robert h.  |  Overall Experience 
Clasificación:
2.0

Nice people but we were delayed by 45 min after calling a day ahead to set up a 9am arrival to empty the U-Box. The box was not out and no awareness of our appt. Had to wait for two semis to unload.

David R.  |  Overall Experience 
Clasificación:
5.0

all the staff are freindly and helpful, which made the whole experince a delight.

wayne l.  |  Overall Experience 
Clasificación:
4.0

The owner is very professional and courteous. After I waited over an hour for my equipment she comped me a tow bar for my hauling. Returning was quick and easy.

Jessica E.  |  Overall Experience 
Clasificación:
5.0

Exceptional prompt service in delivery & pickup of our storage units. And Samantha is quite simply PHENOMENAL : great driver and delivery person, great problem solver, an asset to the company.

DAVE S.  |  Overall Experience 
Clasificación:
5.0

The service attendants were very professional and helpful.

Randy Z.  |  Overall Experience 
Clasificación:
5.0

Samantha was amazing and deserves a raise! She made an already stressful time, more bearable. We're so grateful she treated us like individuals and not just another customer!

Matthew S.  |  Overall Experience 
Clasificación:
5.0

The staff Is very professional, Friendly, Would highly recommend Your business to friends and family.

richard l.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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