Customer Reviews for U-Haul Moving & Storage at South Main St Roswell

271 comentarios

1705 S Main St   Roswell, NM 88203

(575) 208-0360

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(575) 208-0360

1705 S Main St
Roswell, NM 88203

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

MARION C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
5.0

Great people working there made us feel awesome.

Arnaldo G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin G. 
Clasificación:
5.0

Nothing! Mike was the person who helped me and he was very helpful and has a great attitude

SALVADOR G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL W. 
Clasificación:
5.0

Car was strapped down by UHaul rep in Roswell, NM. Trailer strap on passenger side of vehicle came lose and feel on side of tire. Strapped tire down and continued commute to Phoenix. Otherwise the truck and trailer drive like a dream.

KONDWANI J. 
Clasificación:
5.0

I came from out of state and last minute had to rent a auto transport. Both employees were very helpful and made the process easy! Highly recommend

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian C. 
Clasificación:
1.0

El cliente no dejó un comentario.

ROCIO R. 
Clasificación:
5.0

Mikey very courteous and helpful!

Bernice M.  |  First Impressions 
Clasificación:
5.0

Really great guy doing the paperwork to get going quickly.

JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JEAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

WHITNEY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MEGHAN N. 
Clasificación:
5.0

The men that work there are VERY helpful and friendly.

diane m.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service. Will always use this location.

PENNY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

NIKKI R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda C. 
Clasificación:
5.0

Mike & Tim were very helpful and patient. Would recommend the Roswell office anytime.

Ana B. 
Clasificación:
5.0

The only issue I had was there was only one employee working at the time (07:15 AM) who was working with another customer and I had to wait approximately 45 minutes before being waited on. Otherwise the employee was very professional and courteous, other than the wait, I had a great experience renting the trailer the process was flawless.

BILLY T. 
Clasificación:
5.0

Great service and personality was well knowledgeable Thank Tou

ANDRES B. 
Clasificación:
5.0

Mike is awesome! Thank you for all your help!

Sostena G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn G. 
Clasificación:
5.0

No comments really. Everything went great

SCOTT LOUIS W. 
Clasificación:
1.0

They charged me for a car tower that I had dropped off the same day I used it and even knew I had dropped it off.

George G. 
Clasificación:
5.0

Mike and Tim were excellent and very accomodating, especially for two people such as my wife and I, who had no idea what we were doing.

Michael H. 
Clasificación:
5.0

We loved our storage. We felt totally comfortable leaving our belongings there. It was a safe place.

Dawn A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

EDGAR A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY L. 
Clasificación:
5.0

We rent regularly and only had one issue that was resolved quickly.

JENNIFER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISIDRO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rudy C. 
Clasificación:
5.0

Great place great experience!!Best customer service I have ever had!!

NORMAN C.  |  First Impressions 
Clasificación:
4.0

Great people friendly an helpful

DOUGLAS H.  |  Overall Experience 
Clasificación:
5.0

Great work

JOSE M. 
Clasificación:
5.0

Excellent service

JOSEPH M. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORIO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALFRED R. 
Clasificación:
5.0

Everything excellent

MAHMOUD A. 
Clasificación:
5.0

Mike Davis and his crew do an outstanding job with customer service

THADDEUS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEANNE C. 
Clasificación:
5.0

As always the Davis family and their extended family always work and strive for excellent customer service .

PATTY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RUBEN P. 
Clasificación:
5.0

Great service

Darren T.  |  Overall Experience 
Clasificación:
5.0

Great customer service.

MONICA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

alfredo s.  |  Overall Experience 
Clasificación:
4.0

We had a "reservation" for a 10x10 storage room for over a month before we arrived. When I picked up the trailer in Tucson they suggested that I call because there have been a lot of issues with unavailability. Apparently your reservation system allows you to reserve any size room even if it doesn't exist. I had to scramble to find someone to allow me to use their garage for a month. This is absolute garbage and must be fixed immediately! Completely unacceptable and no fault at all of either location.

JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose G. 
Clasificación:
4.0

Make sure all tires are in good, safe condition with plenty of tread. That was not the case with two of the four tires on the auto transport we rented.

CODY F. 
Clasificación:
5.0

ND

Albert G. 
Clasificación:
5.0

No improvements needed, keep up the great work!

TRAVIS B. 
Clasificación:
3.0

Not having to go inside to get the key when I signed up for mobile pick up. If I wanted to go inside I would have just done all the stuff inside?

Christi N. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Conrad D.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

CASSIDY D. 
Clasificación:
5.0

Attendant was friendly and helpful. Walked us to our storage and gave us a full explanation on how it all worked.

Juan R.  |  First Impressions 
Clasificación:
5.0

Not much improvement needed EXCEPT the computers need to be upgraded. It took the clerk 3 tries to get my information and payment to go through and she said it had been giving them problems all day.

JAMES H. 
Clasificación:
5.0

Customer service was not to par but Mike hims of is awesome

CRUZ M. 
Clasificación:
5.0

Was received promptly and took care of unhitching trailer...... very professional

Robert U. 
Clasificación:
5.0

Great service

Michael H. 
Clasificación:
5.0

Service was great and was handled in a timely manner and all my questions was answered

MICHEAL M. 
Clasificación:
5.0

All was good. Mike and the rest of the employees are fantastic.

Eric C. 
Clasificación:
4.0

El cliente no dejó un comentario.

GRACE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

wendy d.  |  Overall Experience 
Clasificación:
1.0

At first a disaster, uhaul called and canceled my order in less than 24 hours. Spoke with regional manager and she went beyond to make everything good. Later that day uhaul called and said I have no moving company they had been arrested and I'd have to come get unboxes. I stressed that something had to be done far we have no means of getting. this was paid up front and needed to be out of duplex in two days. They did find us a new moving company which was on time and very nice but needless to say I didn't realize they didn't package the unboxes correct. All boxes were clearly marked and the never used one blanket so our stuff was completely crushed, broke and ruined. They had the fragile stuff on the bottom and wooden shelves on top of each other. Office chairs and couch had holes. All my stuff was new because I couldn't get my belongings because of COVID restrictions. This is heart sickening and hope uhaul resolves.

Kathleen C. 
Clasificación:
5.0

Great service clean units

Darren T.  |  First Impressions 
Clasificación:
5.0

The ONLY complaint I have is this: I picked up my truck at 8:30 pm. I LOVE that you can get the rental at any time. Very convenient! The directions said the key would be in a locked box on the building. The instructions were in detail and perfect...except there was no key. I called the 1-800 number and she quickly found that the truck had a coded lock on the back of the truck. The key code sent to me opened this lock and the key was in the back of the truck. There should have been something that told me this option if the key wasn't in the key holder thingy on the outside wall. I LOVED the coded lock though. If you were moving stuff to storage & took more than one day, you didn't have to have 2 locks since one was provided with the truck. Also, the lock was perfect no matter what because it was the pick proof, cut proof kind & wasn't keyed so you didn't have to keep up with another key. I also want to mention the staff on the phone & in person were excellent!! Return was perfect. I pulled up, they were there like they knew I was coming. Everything was done there on the spot. No need to go inside. That was even better since I had been moving and was hot, sweaty, and dirty. Thanks everyone!! Love your new location!! (New since I moved here 2 years ago)

Angela A. 
Clasificación:
5.0

These people were very helpful.

Robert S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Toni B. 
Clasificación:
5.0

Keep doing the same thing you are doing.

DOUGLAS H. 
Clasificación:
5.0

They were helpful and kind need people like that great job.

francis m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PEDRO G. 
Clasificación:
2.0

The indoor climate controlled building flooded and destroyed and/or damaged some irreplaceable items, so I'm not exactly satisfied.

Shannon G.  |  Overall Experience 
Clasificación:
5.0

Nothing, keep up the great service. this is by far the best location/facility I have been too. Your storage facilities are super!! and the management is the best

CAREY L. 
Clasificación:
3.0

The store needed some benches and chairs. There was no place to sit down while waiting for service.

JORDAN C. 
Clasificación:
5.0

Rented a car hauler for 3 days. The equipment performed flawlessly during my entire trip. Quick and easy service represenitive. I was very pleased with the entire rental process and would highly recommend this dealership for your U-Haul rental needs. Excellent Service!

STEVEN H. 
Clasificación:
5.0

Everyone was excellent, accommodating, and well informed about all products, they even informed of specials I was not aware of. That is real customer service! Everyone was so friendly, I felt relaxed and actually enjoyed renting several units, a truck and purchased merchandise as well.

STEVEN M J. 
Clasificación:
4.0

I am very pleased with the service .I would recommend a storge to a freind ,service was good unit was clean close to the door that was handy.I really like drive in to the storge .considering it was raining that was very nice.my rateing on scale 1-10. Is 10 Thank u Maria Chavez.

MARIA C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christi B.  |  First Impressions 
Clasificación:
5.0

Make sure Mike stays in Roswell South location. He's your best asset!

MAXWELL V. 
Clasificación:
5.0

El cliente no dejó un comentario.

patricia f.  |  First Impressions 
Clasificación:
5.0

Mike Davis and his team do a great job!

THADDEUS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorrian V. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY G S. 
Clasificación:
5.0

Great service, equipment was in great shape...Mike has a great facility.

TONY R. 
Clasificación:
5.0

Upon returning my uhaul Mike,Tim,Ernie and Shyanna were very attentative, friendly,,and very knowledgeable. I love uhaul and will always recommend this great company and warm staff. Thank you Bonnie Cassidy

bonnie c.  |  First Impressions 
Clasificación:
5.0

Very informative and helpful. Very clean facility.

sHARLENE r.  |  First Impressions 
Clasificación:
5.0

Love the storage area and the people there are super nice and friendly and I enjoy talking with them when I go there. They helped me with all my needs and did a great job with getting me where I had to go. Thanks guys

RUSSELL M. 
Clasificación:
5.0

Fast and efficient

Jessica K. 
Clasificación:
5.0

All staff was accommodating, very friendly and knowledgeable about all products. I really enjoy going to my unit and always feel welcomed. ¡Gracias!

Yolanda C.  |  First Impressions 
Clasificación:
5.0

Everything was great

WALTER G. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE R V. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN S. 
Clasificación:
5.0

Pick up truck from Mike at UHaul center in Roswell NM. Very friendly and helpful. Thankyou for the Rental.

RICKY Z C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KALEB L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald Kenneth J. 
Clasificación:
5.0

Stellar business, very helpful and cooperative

ALBERT K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ODGES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JARED A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD M. 
Clasificación:
5.0

Mike is great.

JOHNNY M H. 
Clasificación:
5.0

No comments. Everything went well.

LAWRENCE R V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antony P. 
Clasificación:
5.0

Very very friendly and fast service. Great communication between myself and the staff they were very helpful. Facility clean as well. Would highly recommend!

REBECCA J.  |  First Impressions 
Clasificación:
5.0

Outstanding, but undermanned.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMIAH H. 
Clasificación:
5.0

Just stay as nice, friendly & helpful as you have been

SYLVIA C. 
Clasificación:
5.0

It was great. Will use it again thank uou

JOSEPHINE G. 
Clasificación:
5.0

I was so nervous because I never rented a U-Haul so I thought it would break down on us but it rode smoothly all the way Florida with no issues

Marcus B. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOSHUA C. 
Clasificación:
4.0

El cliente no dejó un comentario.

harold s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan R.  |  Overall Experience 
Clasificación:
5.0

Mike the owner was fantastic and very accommodating. Great location

Thad B.  |  First Impressions 
Clasificación:
5.0

Everyone was professional and very helpful.

Diana C.  |  Overall Experience 
Clasificación:
5.0

The staff is friendly, knowledgeable, kind and very helpful.

Diana C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANALUCIA P.  |  First Impressions 
Clasificación:
3.0

My first visit I waited 45 min to unload because an 18 wheeler was blocking the auto door entrance where you pull in and unload, was very frustrated I had more things to bring but I ran out of day light!!!!

Harold S.  |  First Impressions 
Clasificación:
5.0

These folks always have a smile, very friendly and knowledgeable. Beautiful facilities...safe...and a great loading and unloading area. Was VERY pleased. Thank you for the wonderful service.

Loretta H.  |  First Impressions 
Clasificación:
5.0

Loved the convenience of having a loading/unloading bay. It was raining so we stayed completely dry. Lots of space to unload Uhaul. The carts were very helpful and my unit was close to the unloading area. Facility was clean and spacious. Very nice restrooms.

Cynthia P.  |  Online Move In 
No se han enviado comentarios para esta ubicación.

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