Customer Reviews for U-Haul Moving & Storage at Seneca Mall

1,860 comentarios

8015 Oswego Rd   Liverpool, NY 13090
(Big Lots)

(315) 506-4297

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(315) 506-4297

8015 Oswego Rd
Liverpool, NY 13090
(Big Lots)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Tracey T. 
Clasificación:
5.0

Drop off location above doesn't match my contract . Jet ski repair 5490 Haines Road, St Petersburg, Fla was excellent on all counts . Drop box was used .

Sharon H. 
Clasificación:
5.0

Great experience. Original rental type was not available in Oswego.they had upgraded me but it wouldn't work for my situation. Oswego location went above and beyond to get me in the specific vehicle I needed on the same day in Liverpool. Can't say enough about both locations.

Kelley D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa K.  |  First Impressions 
Clasificación:
5.0

Have already recommended to friends and family

Sharon K.  |  Online Move In 
Clasificación:
5.0

Everything was great 👍

Theodore G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven A. 
Clasificación:
2.0

Used the app for pickup and drop off. Followed the instructions for pickup but the key was not there because one of the employees had it in their pockets. Had to wait over 10 minutes in line to get the key. Upon drop off I went through the necessary steps and the app said to drop the key off. I went to drop they key and an employee at this location said they needed to inspect the truck in addition to the app (which I had parked at the far end of the lot where I had initially picked it up) and that I needed to go get it and bring it to them. So much time was wasted because location employees were not familiar, or are simply careless, when it comes to app reservation procedures. I would not be confident in using U-Haul's services in the future after my experience with this rental

Michael W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Stephen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly H. 
Clasificación:
5.0

Continue with great customer service.

Ella G. 
Clasificación:
5.0

No problems, satisfied with everything

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory L. 
Clasificación:
5.0

The team was very friendly, helpful and professional

Rasim K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick C. 
Clasificación:
5.0

Very knowledgeable and courteous staff. A pleasure to do business with. Great job!

Gregory S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey M. 
Clasificación:
5.0

Jessica was super helpful as were any of the staffers we dealt with.

Lee R.  |  Overall Experience 
Clasificación:
1.0

The clerk said there is some wiggle room in the mileage allowance for the one way move. The opposite is true. This is an underhanded way to upcharge the customer.

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean A. 
Clasificación:
5.0

George was helpful, knowledgeable and friendly. My use of a rental truck and loading a storage unit went smoothly. Facility is well designed, clean, well-lit and easy to access.

Mark R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darryl C.  |  Overall Experience 
Clasificación:
5.0

Excellent staff, especially Jessica!

David M.  |  First Impressions 
Clasificación:
5.0

Nothing to improve 10 out of 10 BEYOND HAPPY ONCE AGAIN

William C. 
Clasificación:
5.0

Not a thing!

Norma B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle M.  |  Overall Experience 
Clasificación:
5.0

Super informative and courteous. Every detail was explained thoroughly.

Michael V. 
Clasificación:
5.0

Nothing excellent customer service

Jeanne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
3.0

El cliente no dejó un comentario.

EFRAIN JR A.  |  Overall Experience 
Clasificación:
1.0

I rented a 10' truck online and when I got 3/4 of the way there, I received a phone call stating that the truck was at a different location. I then proceeded to that location just to find out that the truck that I rented was already rented out to someone else. I was then directed back to the original location and was able to rent a 20' truck for the price of the 10' truck. I am very disappointed at the lack of organization that I experienced and hope that this will not happen again.

Shane O. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sue G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian O. 
Clasificación:
5.0

The van I rented leaked and got mattresses wet .

Kathleen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Saher A. 
Clasificación:
2.0

I asked for insurance and they neglected to add it . Terrible customer service and trucks aren't properly maintained 9k miles and it shouldn't shift funny. Kinda weird I ask for insurance and you don't put it on my contract . Very fishy and will not rent again.

Nathaniel S. 
Clasificación:
4.0

The check-in process was extremely long. There were only two workers for The long line of people picking up U-Haul trucks. The return process was far more smooth. Even though things were short-staffed and moving slowly, staff were very courteous and helpful during my time there.

Erica K. 
Clasificación:
5.0

Fast and easy check out and return

Timothy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

matthew w.  |  Overall Experience 
Clasificación:
2.0

My 6x12 trailer was not hooked up correctly. The drop off location even made a comment about it. The chains were dragging and even broke at one point during my trip from NY to Texas. We had to pull over & adjust the chain but it caused severe worry throughout the trip wether the hook up had been compromised or not.

Alexis B. 
Clasificación:
5.0

Everyone was so helpful and friendly, I felt comfortable asking questions and they gave clear directions.

Erica K. 
Clasificación:
1.0

The u haul catches every bump and is old.its was 90 degrees out and the air conditioner was horrible. We felt like we were suffocatingI only used the for 3 hrs and got charged for 4 hrs that really was unfair

Antoinette B. 
Clasificación:
5.0

Staff was very helpful

george M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
3.0

The brakes we not adequate I had approximately 900 pounds inside trailer and it felt like my truck did all the stopping I could smell brakes on my truck

ROB T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernest G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frances S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristi H. 
Clasificación:
4.0

I was overcharged for gas. Gas gauge doesn't work properly

Vera H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Shaun M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanna W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt H. 
Clasificación:
5.0

Always a pleasure to use U haul, never problems and great service

JOHNALLEN D.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Raelynn T.  |  First Impressions 
Clasificación:
5.0

The Manager and staff were very good to deal with!

Charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

The employees are super courteous and helpful. They really do a great job

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H.  |  First Impressions 
Clasificación:
2.0

Staff was very rude. There were no problems with the rental just rude service from beginning to end.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle B. 
Clasificación:
4.0

Fast and easy drop off. Personnel very friendly.

JOHN L. 
Clasificación:
5.0

The woman at the front desk was amazing helpful, super professional, and an absolute delight to work with.

Jay M. 
Clasificación:
5.0

This location Always has trucks & vans available.

Jeff B. 
Clasificación:
5.0

Grace and Jessica were very helpful throughout the whole process and will return again to do business again . TY WILLIAM CRONIN 

WILLIAM C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilbert S. 
Clasificación:
5.0

This was a wonderful experience. Our rep was amazing, excellent on the up-sell (I am in sales) and thoroughly knowledgeable about the products she was selling. If she is not yet in management, she needs to be. Jessica Laginski is a super star! I would most definitely send my friends here!

Stephen S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin H. 
Clasificación:
5.0

Great service ! Excellent customer support…Would use and refer this location..

Randall C. 
Clasificación:
5.0

I can't say enough about how helpful and courteous everyone was in helping me move my things into storage. They also help me find movers that moved me from Liverpool to Holyoke MA.

BARBARA M.  |  Overall Experience 
Clasificación:
5.0

Awesome place. Drop off was a breeze and personnel were great.

rayq M. 
Clasificación:
4.0

The first employee we worked with (picking up truck) seemed a bit defensive and over-explained why she was working alone and had to be out in front of the storefront for a minute. I had not criticized her at all and had merely looked out front to see if an employee was visible. She didn't need to tell me (sharply) that she was working alone. I GET IT. I'm a property manager, and I have tenants threaten me when I can't promptly address their complaint in 3 seconds, lol. So I'd work with her and teach her to CHILL. I wasn't unhappy, at all, with her job performance, but I'm willing to bet she's had a few jerks complain if she was still finishing a task and they had to (gasp) wait for a minute. Also, point out to her that some of us use a dozen different credit card POS systems a day, and they all have their screen prompts, and that her verbal instructions were about 3 steps ahead of what I saw on the screen. I wasn't an old lady who didn't know how to use the system. THAT happens to me EVERYWHERE -- I'm the daughter of a programmer and the girlfriend of a software developer, so at age 63 I'm not an incompetent boob with a POS card swipe. Your staff is very helpful and gets people checked in and handles vehicle returns smoothly, so just spend some time with them concerning their sensitivity to a customer merely LOOKING AROUND. People like me are not trying to bust them on poor service. We're just LOOKING AROUND. Have a great rest-of-your-week!!

Diane B. 
Clasificación:
3.0

Would like it to be cooler than 73 degrees

Mary K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chance G.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

tyree A. 
Clasificación:
5.0

Knowledgeable staff which makes for a great initial customer experience

Mark K.  |  Overall Experience 
Clasificación:
5.0

The staff is excellent and very knowledgeable and so helpful! Great place to do business with!!!

Christine C.  |  First Impressions 
Clasificación:
5.0

You need decent customer service. I tried your on-line ordering. That is a shit show. It doesn't tell you that the truck you want is not available and give you different options. I tried that 3 times. Then I called and was on hold for 1 hour and then hung-up on. Then I get someone the next day after a 15 minute hold, not bad for you guys. And, she was a rude -----. I cannot stand trying to rent something from you. I would rather pay extra for decent service. And, my company has. The only reason why I went through you again is there were no other rental trucks available . Everything else is great so maybe put a little money into customer service and don't depend so highly on tech.

Dominic L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL D.  |  Overall Experience 
Clasificación:
5.0

The person that checked me in and out was courteous and friendly. She was knowledgeable and informed. If I owned a business I would hire her in a heartbeat.

Steve W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
5.0

Your staff was always helpful and courteous!!

Marett S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHYADAM Y. 
Clasificación:
5.0

Nothing, the whole process was flawless

Heather M. 
Clasificación:
4.0

Would be nice to have 24 hr access. The store was also very busy, the line was long.

Adam B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Serena H. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRYCE S. 
Clasificación:
5.0

Nothing...everyone did a great job!

Elizabeth W. 
Clasificación:
5.0

Used several times no issues

Derek B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
4.0

The staff told me to contact uhaul about the gas mileage and I will tomorrow overall I would rent from uhaul again

ronald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter M. 
Clasificación:
5.0

Jessica's customer service is outstanding!

Jason S. 
Clasificación:
5.0

I suggest you make a friendly agreement with the furniture store "Big Lots" next store to give a small incentive discount, 10-20% on truck/van rentals to BL furniture customers. Since BL no longer delivers furniture it would be a win-win-win for everyone (U-Haul-Big Lots-the Customer).

Kevin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

Need to be able to contact store directly instead of corporate always!

Thomas S.  |  Overall Experience 
Clasificación:
5.0

N/C

Thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie A. 
Clasificación:
5.0

When I went to return the vehicle the two ladies came out the one lady hopped right in and started cleaning up The other girl did the walk around super nice people

scott O. 
Clasificación:
5.0

I had no complaints everything went with out a hitch thank you for good service

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg S. 
Clasificación:
5.0

Jessica is AMAZING greeted when I walk in and the Kindness just moves forward . I rent almost weekly and time and time again has gone out of way for me and can't say TY enough . WILLIAM CRONIN WOOD U 4 CANCER 

WILLIAM C.  |  First Impressions 
Clasificación:
5.0

Great experience. The staff, especially Jessica, was extremely friendly and helpful.

Aaron B.  |  First Impressions 
Clasificación:
5.0

great crew awesome customer service fast friendly and easy

William J. 
Clasificación:
5.0

El cliente no dejó un comentario.

David N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eleanor V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Traci N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Traci N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene O. 
Clasificación:
5.0

Nothing this was exceptional!

Tristan J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christine H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTIN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judith D. 
Clasificación:
5.0

The hours are satisfactory but it would be great if customers were able to access the units after hours as well.

Mario R.  |  Overall Experience 
Clasificación:
5.0

Jessica and her staff are excellent.

Lauren W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Priscilla O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIAA O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Destiny J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amelia H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KAELAR R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tasha S.  |  First Impressions 
Clasificación:
4.0

Where I rented the truck and car tow dolly, agent could have been a. Lot more friendly and put the heat on in his establishment.

Ronald A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Adira B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gene V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla S.  |  First Impressions 
Clasificación:
5.0

Grace Jessica and Joseph were very helpful and professional.

WILLIAMADAM JR G.  |  First Impressions 
Clasificación:
4.0

Price was a little high and I wasn't compensates for there being a large pipe in my storage unit (lost a square foot), but overall was a positive experience.

Julie W.  |  Overall Experience 
Clasificación:
5.0

Jessica is awesome to deal with. Highly recommend this location.

Gene V.  |  First Impressions 
Clasificación:
5.0

I was very pleased with everything the service was great thank you

Anthony F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JADALEE S.  |  First Impressions 
Clasificación:
5.0

Servicio al cliente de excelencia. Jessica at the Oswego Ed office in Liverpool was outstanding. And when she was not ther, her colleagues took excellent care of us.

Monique F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcello B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard W.  |  First Impressions 
Clasificación:
5.0

But whe there is a matter of money returned because ot was one day lacking from a full monththat was pd and not used And the person is on low income and needs the money to get by with. It should be returned.if it was only a couple days not useok Were talking a hole month. U are not owed it and its wrong for u to keep it.

Carol S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hans K.  |  Online Move In 
Clasificación:
5.0

We rented a storage unit for almost 3 years with Uhaul at Seneca mall and it was a great experience! I have highly recommended them to family and friends and in fact my sister and her husband love it there also.

Bonnie B.  |  Overall Experience 
Clasificación:
5.0

Loved the loading doors, accessibility of the carts.

Lee L.  |  Online Move In 
Clasificación:
5.0

Great staff, great overall experience here. Definitely recommend coming here. It was my first time renting a storage facility and the staff was super helpful and knowledgeable

Donia A.  |  Overall Experience 
Clasificación:
5.0

Jessica was very helpful, pleasant, and professional.

Joseph P.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Christine H.  |  First Impressions 
Clasificación:
5.0

Jessica was extremely helpful and knowledgeable

CYNTHIAA O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charnaine S.  |  First Impressions 
Clasificación:
5.0

It is easier to deal directly with the individual facility than to go through corporate-- I wish that you could still call directly to each facility! This facility was clean and very secure- management and staff very friendly and helpful!!!

Richard D.  |  Overall Experience 
Clasificación:
3.0

The only negative about my experience was that I was told it's 10 x 20 unit was being held for me and when I arrive to do the paperwork I was told they were all booked up. I was been forced to take the next size larger which was a 10 x 30 and $50 more a month.

Denise P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jannette A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley B.  |  First Impressions 
Clasificación:
5.0

Great staff and great service. They helped me with everything, it was my first time using U-Haul and it was beyond convenient. They knew about the products, sales, and promotions- and they even gave me a walkthrough of using a storage unit. Definitely recommend coming here

Donia A.  |  First Impressions 
Clasificación:
5.0

Nothing really negative I could say , but it is a little inconvenient having to give a 2 day notice before I can get my car in or out of storage.

Gerald C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Saide N.  |  Overall Experience 
Clasificación:
5.0

Have nothing bad to say about this facility.....The storage area is always clean and the personnel is friendly and very helpful...Have been using them since day one to store our travel trailer and have not had one problem. We put it in the fall and take it out in the spring and it is just as we left it......

Carol S.  |  First Impressions 
Clasificación:
5.0

Honestly your stuff are the best. So friendly and conversational. Heard some great stories of what it's like to work there. They should all get raises honestly for what they deal with.

Nathan P.  |  First Impressions 
Clasificación:
5.0

Very clean facility. Easy to access. A person that works at the location just happened by and helped us out by telling us we could use the carts located near by. Great move experience

Christina S.  |  Online Move In 
Clasificación:
5.0

everything was excellent

SERBONICH M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JETZELELI R.  |  First Impressions 
Clasificación:
5.0

Very professional and knowledgeable staff.Very clean storage facility with convenient access hours.

Youbert H.  |  Overall Experience 
Clasificación:
5.0

Expensive but secure and clean

William B.  |  Overall Experience 
Clasificación:
5.0

Fantastic staff! Grace helped us and was efficient, knowledgeable and went above and beyond to help us. George and May also were quick to respond to our questions and everyone was friendly! Moving is stressful, but they made this part of the adventure smooth and seamless. ¡Gracias!

Erinrose S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald K.  |  First Impressions 
Clasificación:
5.0

Close to home, clean and convenient staff was very friendly

Rick M.  |  First Impressions 
Clasificación:
5.0

I was disappointed to find out they might not be doing car storage for the winter after this year.I love storing my Jeep, very clean, warm and safe. Great facility

James H.  |  First Impressions 
Clasificación:
4.0

Wasn't expecting extra charges using cash as payment. Storage unit smaller than expected/Described but unit is free for a month so better not complain. Lady was very descriptive and informed me about U-Haul product's very well, at the storage unit place in Seneca mall Liverpool NY. Was squared away in presentation represented your company appropriately and gave direction to get back to Watertown, NY which worked out-well. I Hope units are water-proof outside from rain.

Christopher B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaclyn O.  |  First Impressions 
Clasificación:
1.0

The key card wouldn't work and they were nasty about it when I asked them to fix the door so I went somewhere else and I had no problem there

Brenda L.  |  First Impressions 
Clasificación:
5.0

One of the best run and operated Uhaul facilities I have had the opportunity to use. Keep up the good work.

Nosa E.  |  Overall Experience 
Clasificación:
5.0

The storage experience was amazing and Jessica is a true joy! :-)

Kate M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara B.  |  Overall Experience 
Clasificación:
5.0

Absolutely fantastic experience. The manager was terrific!

Keith L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHERM B.  |  First Impressions 
Clasificación:
5.0

Jessica is great to work with, very helpful and friendly.

Gene V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MIchael S.  |  First Impressions 
Clasificación:
5.0

Excellent staff and very clean facility!

GEORGE S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah P.  |  Overall Experience 
Clasificación:
5.0

Grace was amazing!!

Deborah P.  |  First Impressions 
Clasificación:
5.0

Jessie was amazing and great help when it came to finding movers

Robert G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Chad A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John S.  |  Overall Experience 
Clasificación:
5.0

The team at Seneca have been great ! I had no problems , and if I had questions or concerns Jessica has always taken care of it ,. She has really gone above and beyond to take care of her customers ! Sincerely Loren , thanks again !

Loren G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mathew m.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer H.  |  Online Move In 
Clasificación:
5.0

All very nice and the service was excellent.

LANCE S.  |  Overall Experience 
Clasificación:
5.0

Near my gym

Michelle W.  |  First Impressions 
Clasificación:
5.0

The staff was very friendly. They helped me a lot and explained everything clearly on how to use the unit and keep it safe and secure. Thank You.

Rebecca R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Lona C.  |  Overall Experience 
Clasificación:
5.0

Jessica is truly a gem!!

Kate M.  |  First Impressions 
Clasificación:
5.0

The women who checked us in and out was amazing! Great customer service skills and a wealth of knowledge!

Stephanie B.  |  First Impressions 
Clasificación:
5.0

Jessica is great to work with, knowledgeable and easy on the eyes

Gene V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Muhammed A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lona C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gene V.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Rennie C.  |  Overall Experience 
Clasificación:
5.0

Always pleased with my experiences at uhaul! Will continue to use them whenever needed!

FRANCINE A.  |  Overall Experience 
Clasificación:
5.0

Awesome staff. Whole experience was A+. If I could tweak just one thing, it would be to add another way in to the storage area instead of just the 2 bays. In this day in age, many people could give a darn about everything but themselves. I can tell and have told many others, that this place really cares and it shows. A very professional, clean, secure operation, great staff and fair pricing for what you get. So,....Thank you!

roderick s.  |  Overall Experience 
Clasificación:
5.0

Jessica is an awesome, friendly, courteous, and professional manager. I enjoyed watching her deal with some customers as well as helping me. She made my day so much better. Wish everyone I had to work with have such a great positive attitude.