Garbage was left in the truckMary H.
Customer Reviews for U-Haul Moving & Storage at San Tan Mountains
Queen Creek, AZ 85142
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Vince S.
The service at this location was excellent, however, the general office at U-Haul should have driven the cargo van to my original reservation location instead of having me drive 45 minutes to this location.Brooks M.
El cliente no dejó un comentario.steve B.
I accidentally left a chain and the straps I bought from this location in the truck and when I called the company they said we didn't and I feel they kept the items . Which is sadly poor services to memarlene E.
El cliente no dejó un comentario.Nick W.
El cliente no dejó un comentario.Charles D.
El cliente no dejó un comentario.ALONZO S.
El cliente no dejó un comentario.Laurie H.
I would recommend to a friend.John B.
Very friendly and professional staff.ESTEBAN P.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.Robert C.
The truck was clean and ready to go. The staff there was amazing as always. What happened after I got on the road is what sucked. The a/c was intermittent about 10 miles outside of Phoenix. By intermittent I mean it worked for 30 minutes out of 6 hours the first day with close to 100 degree temperatures. Then there was a dust storm in NM so no rolling the windows down. The second day the a/c worked for less than 15 minutes for an 8 hour voyage and about 2 hours was in another wondeeful dirt storm. I was miserable between high Temps and no ac. Had to crack the window for a moment to get the temp down. Lost my voice from the dust storm. The truck pulled to the right and the right suspension would occasionally thump on take off and braking.John S.
El cliente no dejó un comentario.Kohl B.
The air worked really well. In AZ that's extra important. The truck was clean and gassed. We were able to pick it up early and return it late. Plus UHaul online referred us to some movers that make the move easier.Kathlean F.
Did not do a walk around and I had to come back and pick up the utility dolly because it was not in the truck. The gas tank was below empty.Diane W.
El cliente no dejó un comentario.SANDRA M.
Fast, friendly service!Brian M.
El cliente no dejó un comentario.Peter D.
El cliente no dejó un comentario.Tyson M.
El cliente no dejó un comentario.Brian V.
El cliente no dejó un comentario.Jesse P.
You guys need to let customers setup a profile once and get all the verification out of the way before we show up to get the truck. It shouldn't take 30 minutes to get the keys. I've rented Uhaul several times in the past few years and each time I have to reverify everything, why? It should show you clearly trust me to use your trucks. I should be able to walk in, give my order number pay and get my keys, that simple. But instead I have to jump through so many hoops that could've been handled at the time I booked the rental, in advanced. Your system is archaic, please fix the process this is ridiculousTrevor M.
I think there's anything that you need to do except for ensure that the vehicles that are on the lot are actually turned in. The renter before me had just dropped it off and no one had noticed and it was a surprise that's it.Brian E.
Everything was explained and all the worker were polite ! On return I pulled in under the return â€œGreen tent â€œ within 5 min I was taken care of ! Great organization skills! I would highly recommend to others!Lynette D.
El cliente no dejó un comentario.Victor V.
El cliente no dejó un comentario.Rick S.
El cliente no dejó un comentario.Tina F.
Professional and friendly staff at pick up and deliveryDavid A.
9.2 miles to the gallon for 1800 milesâ€¦. Very, very poor mileageâ€¦.Truck drove and handled well and comfortableâ€¦.Paul W.
Hope you service you trucks after every moveAgatha F.
Quick and friendlybradley P.
El cliente no dejó un comentario.Sue Ann J.
El cliente no dejó un comentario.Anthony R.
Quick efficient and friendly check in process.Timothy P.
Nothing to improve, well run store!Paul R.
El cliente no dejó un comentario.Gregory B.
El cliente no dejó un comentario.Mary H.
Our issue with Uhaul had nothing to do with this location. We had no business even going to this location because it was 50 minutes away from where we originally requested. No one from Uhaul contacted us with our pick up location the day before, and when we called the corporate number, we were told we'd be pick up at a location two hours away. That is absurd. The overbooking of trailers that aren't even available at the time of pickup is out of hand. Another customer was facing the same issue when we picked up ours. So big thumbs down to Uhaul for that.Timothy P.
Friendly pleasant staffEd K.
Perfect experienceDennis K.
Keep what you are doing it is workingSteve A.
El cliente no dejó un comentario.Philip N.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.John N.
The AC stopped working an hour after I rented the truck. I drove from PHX to LA with no air. The cab of the U-Haul got over 95 degrees. It was so hot my iPhone stopped working. When I went to return the truck the following day, the AC starting working again.Daniel P.
Maybe wash the bugs off the windshield. Didn't have time to take it to wash off the bugs. was just surprised that it was not done. The inside of the cab wasn't very clean. I don't think they cleaned inside for a while. other than that the staff was friendly.Dina R.
The online check in and the process of reserving and trying to figure out what to do once i got there was quite confusing. I think there should be some instructions on what to do once you get to the location included in the email confirming your reservation. The passenger side mirror on my truck also was stuck and wouldn't adjust. The staff was super friendly and helped explain everything to me.Amanda L.
El cliente no dejó un comentario.SYLVAIN B.
Give more details about the cost, break points, money issues etc..Vince S.
El cliente no dejó un comentario.Charles O.
Not a thing.....great service and equipmentLowell G.
El cliente no dejó un comentario.JEAN W.
The equipment was old with heavy signs of abuseStephen C.
El cliente no dejó un comentario.Lincoln S.
El cliente no dejó un comentario.Danielle B.
Great experience/service-thank you!Pamela H.
El cliente no dejó un comentario.Davina B.
El cliente no dejó un comentario.DARREN G.
El cliente no dejó un comentario.Randy B.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.WALLY P.
El cliente no dejó un comentario.John F.
El cliente no dejó un comentario.Dave D.
El cliente no dejó un comentario.JOHN F.
We have used this U-haul facility 3 times. Each time they have been courteous and helpful.........and quick to get you in and out.Karen D.
El cliente no dejó un comentario.JOHN R.
El cliente no dejó un comentario.Dan B.
the chains on the trailer were too long and it took some adjusting on my part to make sure they didn't dragmary M.
Not much just keep doing what you do bestSteve A.
El cliente no dejó un comentario.GERDA G.
El cliente no dejó un comentario.dale M.
El cliente no dejó un comentario.margaret A.
El cliente no dejó un comentario.Ryan V.
El cliente no dejó un comentario.Srinadha R.
El cliente no dejó un comentario.Devan A.
El cliente no dejó un comentario.Garrett M.
I really didn't like how the moving blanket and dolly were locked into the back of the truck. This took up vital space while moving, and I couldn't even remove it (not using it) because I know I would be charged for it.Diana S.
Quick efficient check in.PAUL C.
Very fast and easy in and outStephen C.
Nice large store with plenty of supplies and friendly helping staff.William H.
El cliente no dejó un comentario.ARLEN RHEA J.
El cliente no dejó un comentario.Kelly M.
El cliente no dejó un comentario.Kevin C.
Explained the issue and was very apologetic. Felt bad we tried to clean but was bad.Eva W.
El cliente no dejó un comentario.Dana G.
El cliente no dejó un comentario.GEORGE W.
El cliente no dejó un comentario.Crystal M.
El cliente no dejó un comentario.DEAN A.
El cliente no dejó un comentario.Sylvain B.
Answering the phone because l had a question concerning reservation & l happened to call so many times no answer had to drive out there for something they could have answered on the phoneFAITH K.
El cliente no dejó un comentario.Matthew B.
I got there after closing and the young man, I didn't get his name was very friendly and assisted me with what and how to return after hours. The facility was well lit, stocked and very clean.Jesse G.
El cliente no dejó un comentario.Edwviges C.
El cliente no dejó un comentario.William L.
Had difficulty with returning the truck with the browser location settings. Had to contact them over the phone to finally get it to workMichael M.
I brought my equipment back a full day early and they didn't prorate the amount. And then they made me wait almost 30 minutes to take the trailer for reasons I don't know. And then when I originally got the trailer hooked up it took almost 40 minutes and me waiting for them to move trailers around to do that. I rented lots of U-Hauls of all the experiences I've had this particular one was the worst.Mark V.
El cliente no dejó un comentario.Jim B.
El cliente no dejó un comentario.Joseph D.
Easy procedure to secure a storage unit, friendly, professional service, and access is good. So far, so good!KATHaRINE L. | First Impressions
El cliente no dejó un comentario.Melinda G. | First Impressions
Great Staff, Great Service... will be back!william j. | Overall Experience
El cliente no dejó un comentario.Rebecca D. | Overall Experience
El cliente no dejó un comentario.debbie F. | Overall Experience
El cliente no dejó un comentario.KAREN G. | Overall Experience
This is the best storage facility we have ever had! Very safe. Very convenient. Very helpful staff. And climate controlled! Excellent!Ridgely L. | Overall Experience
Great place to keep your precious belongings.Sherri P. | First Impressions
We were extremely impressed with the service at U-Haul. We stored our motor home there and they treated us with superior service. We would definitely recommend them to anyone.JAN D. | Overall Experience
El cliente no dejó un comentario.Zhigang C. | First Impressions
El cliente no dejó un comentario.Stephan H. | First Impressions
El cliente no dejó un comentario.Theodore W. | Online Move In
El cliente no dejó un comentario.Linda A. | Online Move In
El cliente no dejó un comentario.Wayne P. | First Impressions
El cliente no dejó un comentario.Bill B. | First Impressions
I called 1 hour before arriving to confirm our 2 10x10 storage units. When we arrived there were no 10x10 units available. So, we got 4 5x10 units. Our keys to get into the storage didn't work right so the alarm went off because we were there after the office closed.Ruthann M. | First Impressions
It wasn’t really made clear that there were alarms specifically for my door so I thought the code was just to get into the facility not my doorRandi C. | Online Move In
Staff very friendly and helpful. I am very impressed of the condition and cleanlyness of facility. Will definateley use again and recommend to others. ¡Gracias!steve f. | First Impressions
El cliente no dejó un comentario.STEVEN H. | Overall Experience
El cliente no dejó un comentario.Neil B. | Overall Experience
El cliente no dejó un comentario.brenda j. | Overall Experience
El cliente no dejó un comentario.Crystal M. | Overall Experience
El cliente no dejó un comentario.Anthony R. | Overall Experience
Staff here is very friendly and helpful. I will definitely use their services again.Velma E. | Overall Experience
El cliente no dejó un comentario.GEORGE W. | First Impressions
El cliente no dejó un comentario.bob h. | Overall Experience
Very clean and great staff.Cal M. | Overall Experience
El cliente no dejó un comentario.Rick M. | Overall Experience
Such a clean place, easy access to my unit.Vicky R. | Overall Experience
Never had any problemsJessika P. | Overall Experience
Forced me to pay to rent my unit ahead of my reservation date and would not help me fix the error. They also did not have my trailers I rented ahead of time. Very rude and poorly managed. System was down when I tried to return the trailer. All around disappointed with uhaul online and its lack of communicationMeilin M. | Online Move In
Thankful for the assistance we received in making our out of state move easier..from the boxes to trucks, trailers, and storage units Uhaul was there for us. It's been a pleasure working with you all.Carol V. | Overall Experience
El cliente no dejó un comentario.Barbara S. | Overall Experience
El cliente no dejó un comentario.MICHAEL S. | First Impressions
El cliente no dejó un comentario.JENNIFER P. | First Impressions
The staff went above and beyond to accommodate our RV storage needs. We were pleasantly surprised and would recommend to others.JAN D. | First Impressions
El cliente no dejó un comentario.CHERRIE F. | Online Move In
El cliente no dejó un comentario.Susan M. | Overall Experience
El cliente no dejó un comentario.CARLOS D. | Overall Experience
El cliente no dejó un comentario.Treavia D. | Overall Experience
El cliente no dejó un comentario.GEORGE W. | Overall Experience
We had a great experience with this center. Moving back to the US after living overseas with the military we didn't bring anything to AZ. We purchased every local here and stored it until we moved into our home. We ended up filling up two of their big storage units. The staff was very helpful and friendly.JOEL J. | Overall Experience
El cliente no dejó un comentario.terence c. | Overall Experience
go-to for great service and price! thanks for keeping the standard.TaLisa L. | Overall Experience
El cliente no dejó un comentario.John T. | First Impressions
I rent an RV space and this LockerMarvin P. | Online Move In
Gerry was more help in the five minutes than any of the crew combined over the past year and a halfMichael Z. | First Impressions
El cliente no dejó un comentario.ARLEN RHEA J. | Overall Experience
The staff at this facility is very helpful and courteous. Site was kept spotless. Also, uhaul has the best storage rates in my area. I highly recommend this uhaul location.Gerald M. | Overall Experience
El cliente no dejó un comentario.Jennifer D. | Overall Experience
El cliente no dejó un comentario.TaLisa L. | First Impressions
El cliente no dejó un comentario.Andrew C. | Overall Experience
El cliente no dejó un comentario.Jeremy P. | Overall Experience
Great first experience so far. Really friendly and I live the facility.Andre W. | First Impressions
El cliente no dejó un comentario.Stella R. | Overall Experience
El cliente no dejó un comentario.JEFFREY G. | First Impressions
El cliente no dejó un comentario.Julie S. | Overall Experience
El cliente no dejó un comentario.Gary P. | First Impressions
El cliente no dejó un comentario.LAURA M. | Overall Experience
Staff was friendly n easy to do Business with will be using the queen creek u haul againJeremy P. | First Impressions
Very nice facility, well maintained and staff was very friendly and helpful.David H. | Overall Experience
El cliente no dejó un comentario.Paul H. | Overall Experience
Most of the staff was pleasant. One staff member was very short and not helpful. She was the main reason i would not come back to this store. secondly the gate clicker never worked. I had four staff and the manager look at it. Not once did it work. Had to be let in every time i went to get my camper and storage.Jonathon s. | Overall Experience
El cliente no dejó un comentario.jeff C. | Overall Experience
El cliente no dejó un comentario.KELLEY L. | First Impressions
El cliente no dejó un comentario.ERIN D. | Overall Experience
El cliente no dejó un comentario.Tara C. | First Impressions
The self storage feature was very convenient. I liked having the dollies available to use. The service elevator was closeby. We had a few newbie glitches but overall it went well.ELISE B. | First Impressions
El cliente no dejó un comentario.Kim M. | First Impressions
El cliente no dejó un comentario.Jona S. | Overall Experience
El cliente no dejó un comentario.MARK V. | First Impressions
Have the phone go directly to the facility!john n. | Overall Experience
Thank you so much for all of your help and the 5 spaces we needed to store our life!Amanda H. | Overall Experience
El cliente no dejó un comentario.Lance M. | First Impressions
El cliente no dejó un comentario.DAVID K. | First Impressions
Would be nice if the RV storage area was paved and a dump station was available 😊william j. | First Impressions
I was trying to move my payment date by a couple of days because my Soc. Security check changed dates I will receive it and I was told I absolutely couldn't change the date. Furthermore, if I don't pay by my designated date or within 48 hrs of it, I will be charged a late fee of $25.00. My check would reach me 48hrs after the extend time period. For a senior living on the edge, $25.00 could pay for a lot of prescriptions for me. So, I am having to consider moving to another storage facility because I-Haul simple won't work with me.Debbie B. | First Impressions
El cliente no dejó un comentario.Larry C. | Overall Experience
The only reason to submit this review is for the GM of this facility Jason T. One evening at the facility I was attempting to leave when the gate shut for the night right in front of my vehicle. I got in contact with Jason about the situation and he was very RUDE and unprofessional. It sounded as if he was too busy or too important to worry about the problem I had at his facility. We ended up contacting a very helpful uhaul employee who assisted us in getting out.michael w. | Overall Experience
El cliente no dejó un comentario.MARK W. | Overall Experience
El cliente no dejó un comentario.Michael B. | Overall Experience
The staff was great but it was a nightmare moving from out of state just to find out that uhaul storage gave my reservation away.BRANDON J. | First Impressions
El cliente no dejó un comentario.Kristy L. | First Impressions
El cliente no dejó un comentario.merv o. | Overall Experience
I am glad to no longer need a storage unit but my time spent at the San tan mountain location was very nice! The unit was conveniently located and it was just what I was looking for at a competitive price!Zackery H. | Overall Experience
Stored our furniture for 10 months, due to COVID. Excellent facility. Very helpful friendly staff.Russell L. | Overall Experience
El cliente no dejó un comentario.Veronica G. | Overall Experience
The jung kid who was helping me he was just making me waist my time when he went to show me that unit storage he didn’t opened it and I,went back to the store looking for him to come back to open the unit storage so it was just running around back and forth waisted my time.MARIA H. | First Impressions
Great jobjim s. | First Impressions
Good coffeeMARIA M. | First Impressions
El cliente no dejó un comentario.Lynn T. | Overall Experience
El cliente no dejó un comentario.Hannah M. | Overall Experience
El cliente no dejó un comentario.maggie f. | First Impressions
Screws from the construction of the awning are all over the parking and storage area on the ground. I have had flat tires on my brand new truck. I let someone at the facility know that they need to drag a magnet over the area and I was told that they have the magnet part, but. Nothing to pull it with. Why is that. If they know and agree it is a problem maybe they need to rent one just like customers that don't have trucks or trailers rent one from u-haul. I worry every time I enter the storage area. A flat tire on an RV can be very dangerous.Bob E. | Overall Experience
Your facility is so clean! What a great job your staff does to keep the climate control building spotless.Leslie C. | Overall Experience
Our storage with uhaul was without question the best experience of this move from San Tan Valley, Az to Waller, Tx.! However we recently received an email stating that we owe tolls for a move that on every highway and interstate we traveled there are no tollways between one residence to the other or any roads we may have traveled, this becomes very unsettling. Maybe since we turned in our rental almost 2 weeks ago uhaul should look at the individual who rented after us!Christopher B. | Overall Experience
El cliente no dejó un comentario.john w. | First Impressions
El cliente no dejó un comentario.Elisha C. | Overall Experience
El cliente no dejó un comentario.Philip B. | First Impressions
El cliente no dejó un comentario.Betty C. | Overall Experience
The whole crew is friendly and always willing to help.Marvin P. | First Impressions
El cliente no dejó un comentario.Isaac F. | First Impressions
El cliente no dejó un comentario.Bryan P. | First Impressions
Extraordinario servicio al clienteRachael C. | First Impressions
El cliente no dejó un comentario.ARLEN RHEA J. | First Impressions
El cliente no dejó un comentario.Sherri P. | Overall Experience
I did have one employee give me wrong information and did have a complaint about the information, He gave me a new remote fab and said both fabs I had would work to open the gate AND it didn't work that way...Randy S. | Overall Experience
Couldn’t have gone any better!!!Ivan H. | Overall Experience
El cliente no dejó un comentario.james c. | Overall Experience
El cliente no dejó un comentario.Amber C. | First Impressions
El cliente no dejó un comentario.cynthia d. | Overall Experience
El cliente no dejó un comentario.Gregory W. | Overall Experience
Friendly staff and everything went smoothly. Now on another note, if you could dim the light at night time in queen creek that would be great. Hard to enjoy the star when you're the brightest building in town. Maybe tiny the windows so your a/c bill will go down. Customers know how to find you without the super bright light. GraciasKevin B. | Overall Experience
Super friendly and helpful staff! Super easy to unload with the set up of the facility and available carts. Far cleaner than I would have ever expected.William C. | First Impressions
El cliente no dejó un comentario.KURT S. | Overall Experience
El cliente no dejó un comentario.NICOLE R. | First Impressions
El cliente no dejó un comentario.raul m. | First Impressions
El cliente no dejó un comentario.Matthew H. | Overall Experience
Uhaul as an overall was horrible experience... 2nd time renting trucks from them & over reserved trucks, they wait till last minute to tell you this! They charge you a whole month, even if you don't use half of it.. Hopefully NEVER have to use them again, just the absolute worst experience everkenzi g. | Overall Experience
El cliente no dejó un comentario.Stephanie S. | First Impressions
El cliente no dejó un comentario.Joseph C. | Overall Experience
Always great service and friendly helpful staffRich I. | Overall Experience
Very happy with the service we received obtaining our RV storage spot. We were shown multiple locations on line and were able to select the one we preferred.Robert S. | First Impressions
Charged way more than we were quoted. I will not be back.Timothy S. | First Impressions
Fast and easy check in.Dennis W. | First Impressions
It seemed like we were bothering the staff a little bit. When I went into the office to get the lock, they told me to just take one off the shelf then I mentioned that their was a large dent on the top of our unit because I didn't want to incur charges for damage and they didn't mark anything down.Carly R. | Online Move In
Very nice people in there. They were very well trained so great. Jobcheryl t. | First Impressions
El cliente no dejó un comentario.brenda j. | First Impressions
El cliente no dejó un comentario.Allen H. | First Impressions
El cliente no dejó un comentario.Jared R. | Overall Experience
El cliente no dejó un comentario.Kinsey E. | Overall Experience
Great service, friendly and helpful staffRich I. | Overall Experience
El cliente no dejó un comentario.Natalie A. | First Impressions
El cliente no dejó un comentario.Lynette W. | Overall Experience
El cliente no dejó un comentario.ERIC B. | Overall Experience
El cliente no dejó un comentario.Sean Y. | Overall Experience
El cliente no dejó un comentario.VALERIE T. | Overall Experience
El cliente no dejó un comentario.GEORGE W. | First Impressions
El cliente no dejó un comentario.Tamesha H. | First Impressions
El cliente no dejó un comentario.Jennifer W. | Overall Experience
El cliente no dejó un comentario.Wallace M. | Overall Experience
Always helpful and worked with me 😊Glenna m. | Overall Experience
Very professional and helpful at this locationMelissa V. | First Impressions
El cliente no dejó un comentario.Lee G. | First Impressions
Super clean facility. Helpful staff. Very good pricing. Highly recommendSean M. | Online Move In
El cliente no dejó un comentario.Caleb H. | First Impressions
Prices are so much better than any other storage facility! People are so friendly and helpful, they have gone above and beyond to help me with whatever concern or problem. Very happy with them!Gary E. | First Impressions
El cliente no dejó un comentario.KUI C. | Online Move In
The staff was kind and friendly from the day I moved in till the day I moved out.CAROLYN K. | Overall Experience
Staff was courteous, friendly and helpfulCarlos M. | First Impressions
I was instructed to swipe the security card Prior to entering the building. We did that and yet the alarm still went off on our unit when we opened it. When we closed it and had to open it again the alarm went off again. My husband has hearing aids and when alarm sounds so close to him at such a high level of decibels it is painful for him. So we're not very happyTeresa M. | First Impressions
Perfectly clean storage! Thank youElisa B. | Overall Experience
El cliente no dejó un comentario.Mary Ann W. | First Impressions
El cliente no dejó un comentario.Sara T. | First Impressions
The management and the staff are wonderful people and they go above and beyond to help! I would recommend them to anyone who is in need of their storage services and facilities.William H. | Overall Experience
I had a great experience with U-Haul Moving & Storage At San Tan Mountains. The facility is clean with comfortable temperatures. The staff is friendly. They have 24 access at an additional charge, if requested. I did not have 24 hour access and when I was moving my belongings into the unit it ran a little long and I ended up being locked out of the facility with a few large items still in the moving truck. I was able to get in touch with the General Manager, Kristara, at 10 PM on her personal # which is listed on multiple signs throughout the facility. While it was clear I woke her up she was more than accommodating and remotely granted me 24 access to the storage unit for the night so I could finish moving in. I was very impressed with the customer service of the entire staff and Kristara deserves extra recognition. I appreciate the service and would definitely recommend this facility to anyone in need of moving and storage services.Greg B. | Overall Experience
El cliente no dejó un comentario.Ken T. | Overall Experience
Everyone at this location is extremely helpful and friendly. I felt safe and secure personally as well as my belongings.MICHELLE W. | Overall Experience
The staff is great, they deal with a stressful public that is not always kind. The only drawback is you can book online and then the space is not available.Steve D. | Overall Experience
El cliente no dejó un comentario.richard s. | First Impressions
El cliente no dejó un comentario.VALERIE T. | First Impressions
El cliente no dejó un comentario.Kimberly C. | Overall Experience
El cliente no dejó un comentario.KAREN G. | First Impressions
We loved having the Free carts for moving items and the elevator was so handy. Also it was great to have a bathroom near our storage.brian E. | Overall Experience
El cliente no dejó un comentario.Nikole M. | Overall Experience
Great customer service. Very friendly and efficient in providing the service. Clean location with easy access. Staff was very helpful in determining best options for needs.Rich I. | First Impressions
El cliente no dejó un comentario.Kimberly C. | First Impressions
Employees have been over and above on helping and service.Willie S. | First Impressions
El cliente no dejó un comentario.Alberto V. | Overall Experience
Kristara was so helpful. Made our experience amazingRebekah B. | First Impressions
El cliente no dejó un comentario.Kandyce R. | Overall Experience
Every one was nice and helpful even when you call. Call wait time could be better but good.Delores H. | First Impressions
Super helpful staff and manager.Crystal M. | First Impressions
El cliente no dejó un comentario.Beth B. | First Impressions
El cliente no dejó un comentario.Loren I. | First Impressions
Everyone at the facility was very helpful and made our process of moving across 9 states to relocate much better than expectedcynthia d. | First Impressions
You guys are awesome. I have stored items at your facility and have also rented/returned U-Haul trucks from you several times and have always been impressed with your service and willingness to help. Thank you so much, TomThomas T. | Overall Experience
This facility is very clean and well maintained. Was very pleased with everything here.Dora G. | Overall Experience
The young man that helped use was great!! The person I dealt with on the phone that told me I had two storage units but it wasn't and did not inform use it was on the 3rd floor. Bad on that part. It wasn't in Queen Creek.Tammy K. | First Impressions
El cliente no dejó un comentario.Anthony G. | Overall Experience
They made everything possible without any complications without any complications thank you so much for all your help for all your help in making this move an easy transition for meLee G. | Overall Experience
El cliente no dejó un comentario.Tamika B. | First Impressions
I hate the phone center approach. They put you on hold forever. I want to talk to the local people when I need to.Karla S. | Online Move In
Helping and friendly staff for my storage needs. The storage facility was very secure and convenient.Damon R. | Overall Experience
Staff is very friendly and helpful. I highly recommend this UHaul site.GERALD M. | Overall Experience
El cliente no dejó un comentario.Julia P. | First Impressions
Great staffLarry S. | Overall Experience
El cliente no dejó un comentario.Patricia M. | Overall Experience
El cliente no dejó un comentario.MARK W. | First Impressions
El cliente no dejó un comentario.Irene E H. | Overall Experience
El cliente no dejó un comentario.Mark L. | Overall Experience
El cliente no dejó un comentario.Leonard M. | Overall Experience
El cliente no dejó un comentario.David S. | Overall Experience
I first tried calling but was on hold for 40 minutes. I decided to go in here at once I was in everything went smoothly.Tammie M. | First Impressions
Extraordinario servicio al clienteRAESHELLE T. | Overall Experience
The rental for the storage went smoothly. The facility was clean with plenty of carts. I just would be leery of renting a truck again. I purchased safe move, but when I returned my truck with accidently minor damage I was told it was not covered??? Somehow 2 of the workers thought is was covered, but a female (red hair) I assume was in authority said "Oh no that is safe move"???Damon R. | First Impressions
The staff was so friendly and made move is so simple.Geneva G. | First Impressions
Great in door storageLee G. | First Impressions
There is no where to drive your vehicle into the indoor storage place to unload and it is difficult to unload in the AZ heatRebecca Z. | First Impressions
El cliente no dejó un comentario.SCOTT M. | Overall Experience
We reserved a ubox and they canceled it on us last minute. This location had us move our stuff into their storage but has been zero help at getting us another ubox scheduled. Now our stuff sits in storage and we're leaving state no one can seem to get us a ubox which what we need to get our stuff shipped. Just incredibly unhelpful.Tony A. | First Impressions
Rated average due to the location not having the 15x10 unit I reserved. Otherwise I would rate excellent.David T. | Overall Experience
El cliente no dejó un comentario.james p. | Overall Experience
Very clean and extremely friendly and helpful staff!!Sheila F. | Overall Experience
El cliente no dejó un comentario.Emmanuel W. | Overall Experience
El cliente no dejó un comentario.james j. | Overall Experience
El cliente no dejó un comentario.Lisa C. | Overall Experience
Assistant manager Ricardo Lopez vs very helpful and pleasant employee I encourage you though give him some Rewards thank youNICOLA P. | First Impressions
El cliente no dejó un comentario.Randy M. | Overall Experience
El cliente no dejó un comentario.Collin L. | Overall Experience
El cliente no dejó un comentario.Steve B. | Overall Experience
You charged me on the 21st and I was out in the 20thStephanie S. | Overall Experience
We made a reservation for the 2nd floor and were put on the 3rd. We just moved to Queen Creek from Illinois. The lady and man office workers were rude to our semi truck driver. They would not work with us on where to park to to be convenient.Dave B. | First Impressions
El cliente no dejó un comentario.Laura T. | Overall Experience
El cliente no dejó un comentario.Nelson S. | Overall Experience
Professional and availableJames S. | Overall Experience
El cliente no dejó un comentario.Ryan Y. | Overall Experience
El cliente no dejó un comentario.omar m. | First Impressions
The associate who helped me was great. I have an issue with Uhaul as a company. I made a reservation and told they overbooked and it was happening everywhere. I lost my booking but the location I was sent to 2nd was unwilling to give me one of four units they ad because they had 30 reservations for them. It's crap customer service from corporate to allow this. I'm grateful to the associate and manager at this location for finding me something. Even though it was bigger and cost more. I had no options left to me.Sandra J. | First Impressions
Everything was great, the staff is the Best !ROSIE S. | Overall Experience
El cliente no dejó un comentario.Austin M. | First Impressions
I had issues with billing because I was not told how to pay and I was not billed. So I went pass due and had to call the facility to get my due date and then paid over the phone.Joy J. | Overall Experience
El cliente no dejó un comentario.Barbara S. | First Impressions
El cliente no dejó un comentario.Kyle B. | Overall Experience
El cliente no dejó un comentario.Peggy M. | First Impressions
The Uhual facility would be closed early and I was never given a pin to enter Only my swipe key to check in. This would be so inconvenient because the huge sign on the door says they close at 10pm but I would go at 8 or 9pm and could get in because it was locked.tiana t. | Overall Experience
El cliente no dejó un comentario.RICKY D. | First Impressions
El cliente no dejó un comentario.MICHAEL B. | Overall Experience
I was disappointed my reservation for a 10 x 10 storage unit was not available. My reservation was not honored. That tells me the unit was given away before I got there.Tyren E. | First Impressions
With all the drama in today’s world, a cheerful and professional staff, with a great facility make life much easier.Dennis W. | Overall Experience
El cliente no dejó un comentario.James S. | First Impressions
El cliente no dejó un comentario.Herbert W. | Overall Experience
El cliente no dejó un comentario.TARA H. | Overall Experience
The elevator broke the day I was moving and I hade to carry half of my things down 3 flights of stairs which was very challenging and frustratingScott P. | Overall Experience
El cliente no dejó un comentario.wallace m. | Overall Experience
El cliente no dejó un comentario.Mark H. | Overall Experience
Rude didn't like them at allenoch p. | Overall Experience
They couldn't find my reservationmark a. | First Impressions
Never enough front counter personnel- always a long wait to get waited onRandy J. | Overall Experience
El cliente no dejó un comentario.Jon S. | Online Move In
Didnt like the rate increase. But otherwise everything was great!JUDY R. | Overall Experience
El cliente no dejó un comentario.William T. | Overall Experience
El cliente no dejó un comentario.Thomas H. | Overall Experience
El cliente no dejó un comentario.Julie F. | Overall Experience
Worked with Mya setting our reservation up for RV storage. She was a complete joy. Nothing difficult about the process. Thank you MyaSherri P. | First Impressions
El cliente no dejó un comentario.david l. | First Impressions
El cliente no dejó un comentario.joyce m. | Overall Experience
Very pleased. Will go back when we return to phoenix.JACK M. | Overall Experience
Staff on site went above and beyond to assist me, especially Robinson.Deandra G. | First Impressions
Had RV in storage there was suppose to be power for 2 hrs a day. I was away for a few months returned to find unit dead and that there was no power at all at the pole they had me park beside. Brought a charger went inside to ask if they could turn on power about 15 people in line all signing up which takes 10-15 min per customer as I found out waiting for 20 min, so I gave up and phoned a tow truckJeff E. | Overall Experience
The guy there was helpful, but started to lose friendliness when we asked for help with something again. Other than that it's a great storage so far!trevor h. | First Impressions
Only issue was an owl nest above my RV, so I had a major cleaning after we got it out. Otherwise, it was great!Jay P. | Overall Experience
Got my refund for my deposit and I was given a free month on a storage unit even tho the email I got for a free month was for a different location. Excellent service!Andrew P. | First Impressions
I appreciate the fact that they did not charge me for an additional rate when i moved out 2 days after payment due.Laura S. | Overall Experience
El cliente no dejó un comentario.Karen S. | Overall Experience
All the staff members there on 03-30-21 were amazing ... They answered all my questions and were very helpful! I hope I get to talk with them again when I go pick up my next rental in two weeks! They made the whole experience much better than I expected!NICHOLAS B. | First Impressions
I needed a bigger unit but none were available. They gave me 2 small ones next to each other.Laura C. | Online Move In
El cliente no dejó un comentario.George W. | First Impressions
Had to go find my truck (behind another truck). Windshield dirty. Could barely see out. Asked to be shown entrance procedure & was. Agent did not seem to care if renting or not. HOWEVER, upon returning truck when done, He was super nice and helpful. Guess he is not a morning person.harold w. | First Impressions
El cliente no dejó un comentario.kelly g. | Overall Experience
El cliente no dejó un comentario.Kathleen S. | First Impressions
El cliente no dejó un comentario.David F. | Overall Experience
El cliente no dejó un comentario.joe s. | Overall Experience
Staff was friendly and the facility was immaculate.Dennis G. | First Impressions
El cliente no dejó un comentario.Rebecca D. | First Impressions
El cliente no dejó un comentario.kayle c. | First Impressions
Everyone was so helpful and courteous it was a nice experience. GraciasERIC M. | First Impressions
El cliente no dejó un comentario.KIRA G. | Overall Experience
El cliente no dejó un comentario.Cassandra T. | Overall Experience
El cliente no dejó un comentario.Tim M. | Overall Experience
El cliente no dejó un comentario.Richard B. | Overall Experience
Was very happy with the customer service I recievedMichelle E. | First Impressions
Appreciate the experience so far; VERY helpfulDonna M. | First Impressions
El cliente no dejó un comentario.William M. | Overall Experience
Only concern I would have is when we were moving into the storage facility in August the exterior lights did not come on at dusk and we were told they were on a timer and it made it difficult to see outside until the lights came on. The facility was very clean and had plenty of moving dollies.Rosanne A. | Overall Experience
El cliente no dejó un comentario.Dora G. | First Impressions
El cliente no dejó un comentario.Christopher H. | Overall Experience
El cliente no dejó un comentario.justin p. | Overall Experience
Very nice facility and friendly. I did think it was a little expensive compared to other RV storage yardsGlenn W. | Overall Experience
The lady that helped maintain the cleanliness of the facility was exceptionally sweet and helpful!!!ava a. | Overall Experience
I unfortunately could not for everything into the unit reserved. The entire staff worked with e to try and coordinate "enough room". Unfortunately, the rate for two units would have been to high. Regardless, they were absolutely wonderful in working with me. The one and only downside to the unit, is having to stack 10' high to utilize the space.Deborah S. | Overall Experience
Very clean and the employees are very nice.Susie H. | First Impressions
El cliente no dejó un comentario.andrew g. | Overall Experience
We had a great experience. Very professional staff and building was very clean.Patricia K. | Overall Experience
El cliente no dejó un comentario.Anthony J. | Online Move In
El cliente no dejó un comentario.RICHARD H. | First Impressions
El cliente no dejó un comentario.Ben S. | Overall Experience
I have had my storage with you all for almost 3 years. I needed outside storage rather than an inside because of what I needed stored. You didn't have any and I had to go somewhere else.Grace H. | Overall Experience
El cliente no dejó un comentario.TONYA R. | First Impressions
Polite efficient customer service. A great value too!!Jacalyn M. | First Impressions
El cliente no dejó un comentario.Sherry L. | First Impressions
El cliente no dejó un comentario.Tina C. | First Impressions
This is a great location, I appreciate the staff there. They are professional and courteous. I need a ball put on my receiver and the did for no charge and quickly, they did the same when I needed my car's light connection tested. Good Job!!!! And thank you.Kenneth E. | Overall Experience
First I find it very hypocritical and disrespectful that they are telling their customers to wear masks when none of their staffs wears them ever. My issues started right away when I went to open the unit and they put it under my fathers name instead of mine, even though I told them multiple times the unit was for me. This caused problems with charging for the unit which resulted in my having to pay late fees. They had me buy one of their locks for the unit, then a couple months later denied me access to my unit until I bought another kind of lock from them. Saying that it's part of their policy but there was nothing like that in the contract. Now I'm finally closing the unit and decide to rent a 10" truck for my move to Florida. They wouldn't "hold a reservation" for us saying it was "first come, first serve", which makes the point of a reservation pointless. When we arrived a day early for fear that they wouldn't have a truck for us, we found their lot was filled with 10' trucks, so I don't know why they couldn't reassure us that they had a truck for us. As we were checking out the storage room, the attendant closed out the account which subsequently locked us out of the storage room, when we had already informed him that we were about to clear it out. They said just go unlock the room and the alarm will sound for a little bit. Great security right there. The staff here is unfriendly, unprofessional and unhelpful. We had to go find the truck ourselves! The truck they gave us WAS. NOT. CLEAN. But neither were the other ones that day. We found all kinds of debris, and even a used mask left inside the truck. The driver side windshield wiper is broken and scratching the window. The passenger front headlight is obviously loose and is almost like a strobe while driving. As we are half way through the move, driving through Texas, the oil gauge starts to drop and the truck wouldn't shift into gears correctly without making a popping sound. It was also at this time the brake felt a little wobbly too. Why call for a reservation when they aren't going to inspect the vehicle for a long distance drive?!? They were told over the phone where the vehicle was heading. The least they could've done was make sure it was operational. This location is the absolute worst and no one should ever store their belongings here or rent any vehicles from them.MICHAEL J. | Overall Experience
Great place, great people working there.timothy f. | Overall Experience
Everything was great.Jeffrey P. | Overall Experience
El cliente no dejó un comentario.Danika O. | Overall Experience
El cliente no dejó un comentario.Ray H. | First Impressions
We got a storage space the next day of inquiry. Everything was explained clearly. Facility is clean and organized.Patricia K. | First Impressions
Could use Trash containers in the aisleways of the facility. Had to bring a handful of trash down 3 floors and to the office for proper disposal, why? Facility was clean and it's nice that it is all indoors.Dennis H. | First Impressions
El cliente no dejó un comentario.Mike R. | First Impressions
El cliente no dejó un comentario.Tyler B. | Overall Experience
Everyone was very friendly and willing to helpJEFF M. | Overall Experience
Kristara helped me fix a billing problem that was causing me grief, I am appreciative of her and her team!AUBERY R. | Overall Experience
Great Price on a Storage space. But after I was randomly told I could no longer park my service truck at there facility. I was told that commercial vehicles could not be there. I still see commercial vehicles there as I drive by. I don't understand why? Would have been nice if the MGR would have told me from the get go. Not recommended.Michael K. | Overall Experience
El cliente no dejó un comentario.MICHAEL C. | Overall Experience
I cannot say enough good things about this Uhaul location. Not only was their staff professional but have went above and beyond for me. The regional manager Sandra was understanding and helpful during a time of uncertainty for everyone. If I decide to use uhaul again it will strictly be because of her work ethic and treatment of customers.Suzanne K. | Overall Experience
El cliente no dejó un comentario.Wayne W. | Online Move In
El cliente no dejó un comentario.ROBERT H. | First Impressions
Fue un placer, almacenar mis cosas personales con ustedes. Me senti muy protegida. La unidad estaba limpia, y muy facil el acceso a ella. Gracias por hacer mi mudanza fantastica. Francia G Cruz Rosario ❤Francia C. | Overall Experience
U haul facility in Queen creek on Hunt highway was great and . They were very helpful with all my needs.Joseph F. | First Impressions
El cliente no dejó un comentario.Edward S. | First Impressions
El cliente no dejó un comentario.Russell L. | First Impressions
El cliente no dejó un comentario.Laura P. | Overall Experience
Reviews on Google are pretty spot on. Strorage is GREAT! U-haul moving support (trucks, trailers, etc) infrastructure is dated and broken affecting customer service and hasn't evolved in many decades. Extremely happy with storage so far. Plan to review very positively if it continues at this level.ROBERT H. | First Impressions
El cliente no dejó un comentario.Ashley B. | Overall Experience
We needed a place to store a majority of our belongings during a remodel and move. We selected the UHaul location because it was climate controlled, affordable and easily accessible. After 10 months of storing our stuff we were ready to move out and the process couldn't have been any easier. All of our items were clean, the unit remained free of dirt, debris and bugs/rodents. Zero issues. The facility is very well kept and cleaned. Every time we visited the unit we saw cleaning crews taking care of things. I would highly recommend this facility for your storage needs.Kristy W. | Overall Experience
The staff were superb and the facility is first class. The only draw back is trying to reach the location directly by phone. There does not appear to be an option for leaving a message at that location as the majority of the calls go directly to the U Haul call center. Other than that a great facility..dave b. | Overall Experience
El cliente no dejó un comentario.Jorge F. | Overall Experience
Robinson was awesome with a great attitude and very accommodatingMichael R. | First Impressions
El cliente no dejó un comentario.JESSICA M. | Overall Experience
Very helpful and courteous staff. I will use U-Haul again! Thank you!!James B. | Overall Experience
El cliente no dejó un comentario.Joe V. | Overall Experience
El cliente no dejó un comentario.Marissa V. | Overall Experience
El cliente no dejó un comentario.JAMES P. | First Impressions
El cliente no dejó un comentario.WILLIAM M. | First Impressions
Made my move quick and easy. Friendly helpful staff and great location.Leandra R. | First Impressions
El cliente no dejó un comentario.Harry D. | Overall Experience
El cliente no dejó un comentario.Mary E G. | First Impressions
Agent needs more training. Didn't quite know what storage spaces were available via screen. I made reservations months ago and was told that 'your space is guaranteed'. When I checked with actual location they said 'sorry-no '35 ft spaces are available'. I explained what I was told about my reservations but they just said can't help you'. I had to go to a 40ft space for more money as it was all that was available. Why didn't I have a space reserved???Lance T. | First Impressions
El cliente no dejó un comentario.Jason B. | Overall Experience
I was favorably shocked that was able to select, rent, pay for and moved into without anything except my phone and credit card numbers. It was fantastic.Rex M. | Online Move In
Everyone was polite and professional. My experience at this facility excellent. To all the staff working on 11/05/20 Thank you so much for all your help.Joe V. | First Impressions
The experience was easy and convenientGregory L. | Overall Experience
El cliente no dejó un comentario.Jon M. | Overall Experience
El cliente no dejó un comentario.Lindy W. | Overall Experience
Only problem was single elevator for large buildingJennifer R. | First Impressions
El cliente no dejó un comentario.Odette C. | Overall Experience
El cliente no dejó un comentario.William T. | First Impressions
El cliente no dejó un comentario.Thomas H. | Overall Experience
Very helpful and accommodating . Very friendly and helpful. Place was clean and I feel very comfortable leaving my belongings there.Michael F. | First Impressions
Staff very helpful and friendly glad we found this facility would highly recommend to othersLindy W. | First Impressions
El cliente no dejó un comentario.STACY P. | Overall Experience
El cliente no dejó un comentario.Anita W. | First Impressions
El cliente no dejó un comentario.lee c. | Overall Experience
El cliente no dejó un comentario.david b. | First Impressions
El cliente no dejó un comentario.Leslie C. | First Impressions
Cadan was very helpful and friendly. He was very patient and knowledgableRobert E. | First Impressions
El cliente no dejó un comentario.james m. | First Impressions
El cliente no dejó un comentario.Joseph C. | First Impressions
We had never rented at a multi-floor storage unit. The loading dock, elevators, and the moving carts were a life-saver! Great experience! Would definitely recommend! Remember to swipe in and out, follow the policies, and you'll have a great experience too!Steve R. | First Impressions
Very nice facility, well maintained and clean.william B. | First Impressions
Exceptional staff & facility!Felice C. | Overall Experience
The employees don't always wear masks. The policy of not pro rating the cost of insurance or the length of the rental is a license to steal.Steven B. | Overall Experience
great facility and servicetimothy f. | First Impressions
Overall very impressed with the staff, facilities and moving/storage experience.Bill M. | First Impressions
We have used your facilities for years in different towns and states. We have always been satisfied. GraciasFred S. | First Impressions
Excellent customer service and the facilities are impressive, clean and roomy.Linda S. | First Impressions
GREAT COMPANY!MARILYN L. | First Impressions
My only concern is the automatic lights did not come on at the unloading dock right away as it got dark. It made it difficult to see while moving in. Just need to adjust the timer. Also, there wasn't a trash can near the unloading dock to throw away trash as you clean the truck to turn in. But the employees were very helpful and friendly and we really appreciated the use of the dollies. The facility is so clean and smells great. =)Rosanne A. | First Impressions
El cliente no dejó un comentario.Frank H. | Overall Experience
Truck used a lot of oil. Truck had head light issues.Donald R. | First Impressions
Robinson assisted me and he was one of the best customer service experiences I've ever received. The facility was in a great location and one of the nicest places I've been too and we've used UHaul for years.Lisa K. | First Impressions
El cliente no dejó un comentario.Chyrl S. | Overall Experience
El cliente no dejó un comentario.Vance H. | First Impressions
assigned unit given with reservation was double locked and in use, had to get uhaul rep to look at and change to different unit causing an extra 3p minute delay to move inCarlton H. | Online Move In
First customer rep was not that knowledgeable but the supervisor ended up helping him through. He also kept referring to how tired he was which may have contributed to his lack of efficiency. That's why my rating is barely above average.Nelson S. | First Impressions
El cliente no dejó un comentario.Laura S. | First Impressions
Great serviceLisa N. | First Impressions
El cliente no dejó un comentario.Steven F. | Overall Experience
El cliente no dejó un comentario.Ben S. | First Impressions
Everyone was extremely friendly and helpful.Shalee D. | First Impressions
Robinson offered genuine service and made sure our needs were met!Phil W. | First Impressions
Great customer service!STACY P. | Overall Experience
El cliente no dejó un comentario.Douglas L. | First Impressions
More counters open. Seemed to have a lot of employees but only two front counter people and on a Saturday could use more.Randy J. | First Impressions
El cliente no dejó un comentario.Mark R. | First Impressions
Sandra is and was great!!! She went above and beyond!! Day I was there I was exhausted and overwhelmed with my moving experience! She was empathetic while being professional. The day I was there the internet was down and very busy . I highly recommend her for salary increase!!Arlene M. | Overall Experience
I went to park my trailer and a large John deer was parked in my spot and the spot next to me and no one knew who's it was. Luckily there was a single spot left for me to park.Erin F. | First Impressions
El cliente no dejó un comentario.MARVIN M. | Overall Experience
Mask are mpt being enforced or worn by emplyees......Dawnelle H. | First Impressions
El cliente no dejó un comentario.perry b. | Overall Experience
I love the convenience of the location, knowledgeable, friendly staff and the availability of units.Sharon H. | First Impressions
El cliente no dejó un comentario.Jason F. | Overall Experience
Very helpful and easy. ThanksRobert T. | Overall Experience
The only issue I had was on billing. We only used half the month and when I asked the associate about a refund for the unused days she said we didn't owe any money. I asked again and she again said I didn't owe anything. It was a fellow customer who told me they did not pro rate unused days. Other than that it was a pleasant experience.Nick P. | Overall Experience
I'm glad I chose this particular U-Haul location because everyone was very courteous and professional.Jose T. | First Impressions
Great Staff (Landon) and a great Manager (Sandy). Very meticulous and clean with proper precautions during this time of COVID in Arizona. Nice team and very conscientious.Charita F. | Overall Experience
El cliente no dejó un comentario.THOMAS D. | First Impressions
Very good. The only thing is when you call them on their direct line it is forwarded a Customer Service representative, who has no idea of the operation of that particular U-Haul Center. Respectfully, Richard MacTavish (928) 446-1714 firstname.lastname@example.orgRichard M. | First Impressions
El cliente no dejó un comentario.Christopher H. | First Impressions
Nice. Facility with easy access. Staff were competent and friendlyKeith H. | First Impressions
El cliente no dejó un comentario.Peggy B. | Overall Experience
El cliente no dejó un comentario.christine b. | First Impressions
El cliente no dejó un comentario.Michael B. | First Impressions
El cliente no dejó un comentario.James S. | Overall Experience
El cliente no dejó un comentario.harry d. | First Impressions
Difinaly I will recommend U-HaulGerman H. | First Impressions
El cliente no dejó un comentario.Stephanie A. | First Impressions
El cliente no dejó un comentario.HELEN A. | Overall Experience
I wanted to thank your general manager Sandra Gutierrez for being so polite when I met her for my storage needs. Tell you the truth, it was her personality that made me pick your storage service. Thanks again. TimTimothy B. | Overall Experience
Did contactless contract Followed directions To access unit No paper maps on walls to help direct you Arrived At unit which was supposed to be unlocked and still has green zip tie on it Tried emergency box for assistance no answer Called local number got call center who can’t connect you can only send a message no idea when that will be read Sent other person with me to the office to get a person Defeats contactless Contract and entryLynne S. | First Impressions
El cliente no dejó un comentario.Dan S. | Overall Experience
El cliente no dejó un comentario.James S. | First Impressions
We have had multiple issues with the billing system and administering it. The first couple months they couldn't figure out how to setup autopay and assessed late fees and then when my card was compromised they simply charged a late fee and moved on. Bad business. The Trailer next to my RV was plugged into my power and blew the GFI taking my rig down and killing the batteries. They're still learning how to be professional. I'm out, not interestedkevin m. | Overall Experience
El cliente no dejó un comentario.rick m. | Overall Experience
El cliente no dejó un comentario.Kathrine M. | Overall Experience
The elevator on the west side of the building needs to be maintenanced. it leaves a 2 inch step to go over coming out on the main floor. Was tough to get heavy carts of stuff over it. Otherwise great facility and most of all great staff. We were always treated well.Penny D. | Overall Experience
The best costumer service, the gal was so super awesome! Gracias Sally S. | First Impressions
El cliente no dejó un comentario.Peggy B. | First Impressions
El cliente no dejó un comentario.David F. | Overall Experience
El cliente no dejó un comentario.Meric M. | Overall Experience
El cliente no dejó un comentario.Jorge F. | First Impressions
El cliente no dejó un comentario.Christ's Sanctuary C. | First Impressions
Beautiful location, the RV storage is large and functional.Lorie S. | Overall Experience
The staff was kind and helpful. Your facility is clean and well stocked. You made our move incredibly easy!Tara A. | First Impressions
My only complaint would be that I was in the hospital for 4 weeks and my husband was trying to juggle work, caring for our Great Dane, coming to visit me (I almost died) and move into our new home. So it took him 2 or 3 days, I don't remember, into our next month before he could get everything out of storage and we were charged for the whole month. This was not normal circumstances and when he called to explain he wasn't given any consideration. After paying $303 a month since May it didn't make us feel like a very valuable customer.LINDA H. | Overall Experience
El cliente no dejó un comentario.Chyrl S. | First Impressions
El cliente no dejó un comentario.Donna B. | Overall Experience
Staff was very helpful and understandingBrad S. | First Impressions
El cliente no dejó un comentario.Shasta V. | First Impressions
El cliente no dejó un comentario.Randall P. | Overall Experience
Everything went as planned with my reservation. Great job.Ed W. | First Impressions
This is an amazing facility and the staff is awesome.Michael O. | Overall Experience
Very professional and knowledgeable.Mark S. | First Impressions
Very courteous and efficient service.Gregory L. | First Impressions
Great seamless experience and friendly staffJaron W. | Overall Experience
Great facility, helpful staff and the best part, lots of carts!rick m. | First Impressions
Computer did not let us access previously made booking but employees made sure we still got everything we needed.Melissa M. | First Impressions
I was so nervous about storing my stuff but your facility and staff made it so easy and wonderful. Excellent experience.Vicky A. | Overall Experience
The facility was very clean. The staff very pleasant and smiling. The manager helped me and answered all my questions. She even helped me with my boxes and explained everything to me. Amazing place!Donna B. | First Impressions
Every time I come in this store the staff is professional, friendly and helpful!Michael O. | First Impressions
Great place to storage your belongings. Place is secure and staff is very helpful and friendly.Porfirio F. | Overall Experience
It was a good experience people were very nice and friendlydenis P. | Overall Experience
Move in date was actually January 13, 2020. Thank you for being so accommodating. I think it is the beginning of a good relationship! Susan M. | First Impressions
Very friendly and informative staff, explained everything in great detail leaving me with no questions.Charles V. | First Impressions
Sandra Gutierrez was outstanding in helping me. Her experience..knowledge..and customer service is exceptional.!! Thank You ...Randall P. | First Impressions
Staff was professional and courteousDavid C. | Overall Experience
The staff was very friendly and helpful.Omar A. | First Impressions
Made my moving experience much easier. Great staff was always helpful and courteous.Montry C. | Overall Experience
Very friendly and knew her product. CamCameron L. | First Impressions
Very nice people also very clean facility.denis P. | First Impressions
I have used U-Haul for 3 moves cross country. I would recommend keeping a list of people and prices for movers to hire for loading/unloading within their companies communities. Excellent service!deborah w. | Overall Experience
Very good experience, appreciate their service.BARRY R. | Overall Experience
The staff was all great. I was unsure about having a second floor unit, but the onsite dollies and freight elevator made it pain free...was the easiest part of the whole move actually. ¡Gracias!Jeremy W. | Overall Experience
Amazing customer service and great facilities.Amy S. | Overall Experience
The manager was excellent. The facility is clean bright and extremely well maintained. a 1st class facility with 1st class staff!dave b. | First Impressions
Customer service was excellent!Brian w. | First Impressions
A very good experience. the check in staff were excellent. Friendly and explained everything extremely well. Your facility is 1st class. It is clean ,bright and very well run.dave b. | First Impressions
The move in process was smooth and simple.Chalet F. | First Impressions
My move in experience was fantastic thanks to Julian and especially Sandra. She deserves a raise, a pat on the back and an atta girl. She was phenomenally kind, caring, helpful and professional.Deborah N. | First Impressions
Great experienceVeronica H. | Overall Experience
U-Haul has an amazing storage facility and our move in was an easy process. Employees were easy to understand and extremely helpful, unit is climate controlled, and clean. Awesome experienceJulie F. | First Impressions
The ONLY negative I have about your facility is concerning the "orange" disinfectant being used. It takes my breathe away to the point I feel an asthmatic attack coming especially when in elevator.Keith b. | Overall Experience
Everyone was really nice and answered our questions. We are very happy to be storing our belongings at U Haul. .I will be spreading the word. .kimberly h. | First Impressions
Staff was great getting my uhaul van and getting me into a unit. The facility is soooooooo clean!!! Thanks!!!!James H. | First Impressions
No problems at all. On time very professional employees.Porfirio F. | First Impressions
Friendly U-Haul representative. Clean and new facility. Climate controlled working well and needed due to Az temperatures. Several carts for use in good working order.kathy d. | First Impressions
The rep was very friendly and helpful.APRIL B. | First Impressions
Our whole experience with U-haul was pleasant.Lois K. | Overall Experience
Moved from Washington and UHaul was very accommodating! Always helpfulDebbie A. | Overall Experience
Agents were very good and helpful.Gary D. | First Impressions
A beautiful new store in our area. Jennifer was very helpful with our transaction. Would recommend U-Haul.Lois K. | First Impressions
Thank you for helping ease my fears in have to store by belongings. I staff went above and beyond to make sure my things were safe.Joseph M. | Overall Experience
San Tan location are very helpful.John D. | Overall Experience
Very nice location and the staff was friendly and informative.John N. | First Impressions
Excellent staff and very convenient facilityClayton H. | First Impressions
Beautiful facility!! Super convenient docks and carts and elevator. Just amazing!Tom R. | First Impressions
Great people working at this locationBarbara K. | First Impressions
It took us 2 sheds and 3 hrs the ladies brought us out water and we so appreciated that!Steve I. | First Impressions
Sandra is an awesome employee!! Loved working w her every time!Patricia R. | Overall Experience
Great service took care of all our problems we had.John D. | First Impressions
Great, just wish it was a little bigger.👍Darrell N. | First Impressions
The check in team were efficient and professional.David C. | First Impressions
Everyone was very helpful and kind.Elizabeth M. | Overall Experience
Clean and safe area, staff was always friendly and helpful.Richard O. | Overall Experience
very professional and helpful staff!Christina G. | First Impressions
Everyone was very service oriented, and accommodating. Kind and stress free experience! Thank you so much. Kim B. | First Impressions
Very easy in little time, thank you.BARRY R. | First Impressions
All around a great experiencedeborah t. | Overall Experience
Great people working here, very friendly and willing to help. The move in process was very smooth.Christina P. | First Impressions
Great customer service with me when I was there. Tell the team to keep up the great work.Napoleon B. | First Impressions