Comentarios de los clientes para U-Haul Moving & Storage at San Tan Mountains

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at San Tan Mountains

Clasificación general:

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Marci D.
Clasificación:

Very fast return and the gentleman was extremely friendly. Definitely would recommend this facility.

Lance T. | First Impressions |
Clasificación:

Agent needs more training. Didn’t quite know what storage spaces were available via screen. I made reservations months ago and was told that ‘your space is guaranteed’. When I checked with actual location they said ‘sorry-no ‘35 ft spaces are available’. I explained what I was told about my reservations but they just said can’t help you’. I had to go to a 40ft space for more money as it was all that was available. Why didn’t I have a space reserved???

EFRAIN D.
Clasificación:

El cliente no dejó un comentario.

JOSEPH D.
Clasificación:

El cliente no dejó un comentario.

RICHARD ALLAN T.
Clasificación:

Not a thing. Service was quick, friendly, and well done. Another satisfying experience with UHaul. Thank you.

TREVOR K.
Clasificación:

You ask how this location was, but not how my overall experience was?...Because that was terrible. I booked a truck to pick up overnight. I drive 2 hours in the night to get the truck, I arrive at a Chandler, Az location where it was booked and it says my pickup had expired. I call corporate customer service and get told exactly this... You were half an hour late to pick up so we gave your truck to someone else who will pick it up tomorrow. I ask where in the fine print it says I must pick up AT the specified time. She tells me its not in the fine print and this happens often. She then tells me call regional customer service in the morning. So I call first thing in the morning. This rep tells me the same thing...yeah nowhere in your contract does it say you must pickup AT the pickup time...sorry. Oh and there are no other trucks available... THIS IS WRONG! You completely screwed me uhaul. I end up having to change all my plans, cancel my moves, drive back up to Prescott, rearrange child care, rearrange storage unit move in days...it was a nightmare all because YOU Uhaul screwed me...and this came from the very mouths of TWO of your customer service reps. Neither of which did anything but give me the petty $50 reimbursement... $50 bucks doesn't replace the time, money and gas I spent fixing YOUR error....I end up getting a truck the next week at the San Tan location. Thank goodness for you Uhual that this stud of an employee Caden works there. I was prepared to curse the name of Uhaul until I died to every living soul I came across (and Im not being dramatic, I was pissed off). BUT, Caden made everything right. He was very helpful, agreed what happened was wrong, ALSO agreed that things like this are common with the company and he wants to make them better. He eliminated MORE petty charges that came up in my account. CADEN SAVED THIS TRANSACTION....He was excellent and needs to be paid a lot more than he does, and be in charge of a lot more than he is. What your customer service reps failed to do, he corrected as best he could. Uhaul, you need to give Caden a raise because instead of me cursing your name to everyone I know, I now explain how Uhaul screwed me BUT they had this GREAT employee who actually made it right and I would actually use Uhaul again, with great caution though.

Daniel L.
Clasificación:

When reservations are booked, the details on those reservations should hold true at time of pick up, and if not, the customer should not have to pay money to accommodate the companies shortcomings

PATRICK P.
Clasificación:

El cliente no dejó un comentario.

GARY H.
Clasificación:

the staff was very helpful

Roy C.
Clasificación:

El cliente no dejó un comentario.

Phyllis W.
Clasificación:

Nothing

William C.
Clasificación:

El cliente no dejó un comentario.

MARY D.
Clasificación:

El cliente no dejó un comentario.

JUDITH W.
Clasificación:

El cliente no dejó un comentario.

Leroy W.
Clasificación:

El cliente no dejó un comentario.

Deborah M.
Clasificación:

El cliente no dejó un comentario.

RICARDO B.
Clasificación:

Everyone there was so friendly and helpful. I recommend this location to anyone needing a uhaul vehicle or storage!

James D.
Clasificación:

Squealing brakes, rough ride and engine light came on.

Elizabeth M.
Clasificación:

I had to drive 20 plus miles to do the pick up, that was supposed to be a few miles. UHAUL screwed up big time

CHRISTOPHER J K.
Clasificación:

The People working there are great always go there for my needs !!

Jason B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Rex M. | Online Move In |
Clasificación:

I was favorably shocked that was able to select, rent, pay for and moved into without anything except my phone and credit card numbers. It was fantastic.

Robert T.
Clasificación:

Couldn't be more pleased with the equipment and staff.

OSCAR T.
Clasificación:

El cliente no dejó un comentario.

Sarah K.
Clasificación:

El cliente no dejó un comentario.

WILLIAM A.
Clasificación:

El cliente no dejó un comentario.

Joe V. | First Impressions |
Clasificación:

Everyone was polite and professional. My experience at this facility excellent. To all the staff working on 11/05/20 Thank you 🙏 so much for all your help.

kathleen C.
Clasificación:

El cliente no dejó un comentario.

Alvino G.
Clasificación:

Trailer was dirty inside

Rod H.
Clasificación:

El cliente no dejó un comentario.

Gregory B.
Clasificación:

El cliente no dejó un comentario.

Johnny K.
Clasificación:

El cliente no dejó un comentario.

Andrew B.
Clasificación:

El cliente no dejó un comentario.

Gregory L. | Overall Experience |
Clasificación:

The experience was easy and convenient

Richard A.
Clasificación:

El cliente no dejó un comentario.

Richard A.
Clasificación:

El cliente no dejó un comentario.

Jon M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Lindy W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Anthony R.
Clasificación:

El cliente no dejó un comentario.

MICHAEL O.
Clasificación:

It was all only Great!

Eric M.
Clasificación:

El cliente no dejó un comentario.

Jennifer R. | First Impressions |
Clasificación:

Only problem was single elevator for large building

Odette C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

David J.
Clasificación:

El cliente no dejó un comentario.

Nancy W.
Clasificación:

El cliente no dejó un comentario.

MICHAEL V.
Clasificación:

El cliente no dejó un comentario.

Adriana S.
Clasificación:

El cliente no dejó un comentario.

Christopher W.
Clasificación:

El cliente no dejó un comentario.

NORMAN O.
Clasificación:

El cliente no dejó un comentario.

Luis M.
Clasificación:

Calling location to reserve truck was not good. I was on hold to speak with someone was unexpectable wait time over 15 min.

MICHAEL S.
Clasificación:

The location was fine, it was U-Haul service that is sooo bad. It was a nightmare. I reserved the 26 ft truck for Saturday when friends and family could help. I went to pick up and to my surprise, they didn't have one. The employee was shocked because I showed him my confirmation on my phone with his location. I had driven far because I needed a 26 ft. Truck. He was told of a different location available for me the next day. Sunday. But now I had to go even further. When I was told no truck , I almost had a heart attack. I kept waiting for my next confirmation email, but didn't get one. So I was on phone from 7-9 on Sunday, everyone just keeps passing a different number to call and you end up at same place. I had had a similar experience 2 weeks before when the 26 ft truck didn't start when picking up, so I did get a 100 dollar certificate. That I tried to use but the employee said I couldn't use it. That was my nightmare after nightmare with U-Haul.

Michael V.
Clasificación:

Give senior citizens and Military a discount.

William T. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

KRISTOPHER P.
Clasificación:

Quick, clean and worked great!

Cindy H.
Clasificación:

Staff here are so helpful. We first rented a container and had it shipped across the country then a week or so later we rented a drive uhaul. The website should make it clear that you do not get a ramp with anything smaller than the 15 foot. We basically needed it to transport a washer and dryer and a couple mattresses. I was so thankful for uhaul for catching that and upgrading us.

Michael C.
Clasificación:

The alignment was so off in the truck. I had to get at 15ft instead of 20 ft with less than 24 hours notice. The tire pressure was extremely low. The alignment was so messed up that I had a blow out on the right tire.

Steve R.
Clasificación:

El cliente no dejó un comentario.

Sushant G.
Clasificación:

El cliente no dejó un comentario.

Thomas H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Michael F. | First Impressions |
Clasificación:

Very helpful and accommodating . Very friendly and helpful. Place was clean and I feel very comfortable leaving my belongings there.

Shawn Y.
Clasificación:

I was passed around from one rep to another and had a long wait time. Then the rep left me mid transaction to help someone else after I had already been passed to him leaving me hanging again. I was told checking in online would half my wait time and it took me almost 30 minutes to get out the door with the keys. Not very encouraging for a first visit.

CHRISTOPHER A.
Clasificación:

El cliente no dejó un comentario.

MATTHEW C.
Clasificación:

El cliente no dejó un comentario.

KYLE B.
Clasificación:

When you make an appoint at a location you actually honor it! Or have the common decency to call let me know prior to getting there! I had movers that were waiting for me! Instead I had to waste time and money getting it straightened out then going to another location!!! I will never use uhaul again!

Sarah K.
Clasificación:

The staff there is always very courteous and helpful. They have made my move much easier then I anticipated.

Wendy C.
Clasificación:

El cliente no dejó un comentario.

Brian S.
Clasificación:

Add more help on the weekend, but I know it's hard to do.

Steve H.
Clasificación:

The staff and company were both super nice and accommodating. My move took a little longer than I was expecting and they helped me make arrangements to keep my truck a little longer. I appreciated their willingness to help and make sure my move got done.

Sandra G.
Clasificación:

Quick in and out

Pier B.
Clasificación:

El cliente no dejó un comentario.

Wanda R.
Clasificación:

El cliente no dejó un comentario.

HAROLD J.
Clasificación:

Everyone was great. Good team effort and management. Second time renting from them.

ZANE B.
Clasificación:

She tried her best, and I appreciate her efforts. However, my experience leading up to her was horrible. I will not recommend uhaul to anyone ever again!!

PAT N.
Clasificación:

Nothing!!

PATRICIA F.
Clasificación:

El cliente no dejó un comentario.

CLAUDIA S.
Clasificación:

El cliente no dejó un comentario.

VICTOR L.
Clasificación:

Staff was friendly, overall great service.

Matthew S.
Clasificación:

El cliente no dejó un comentario.

Randolph M.
Clasificación:

El cliente no dejó un comentario.

Nate L.
Clasificación:

Nothing, the girl Driver did great, and she was really beautiful. Tell her she can hit me up, she has my number at this point :)

RICARDO R.
Clasificación:

El cliente no dejó un comentario.

Stephen M.
Clasificación:

El cliente no dejó un comentario.

MICHELLE P.
Clasificación:

Expensive

BRANDON M.
Clasificación:

El cliente no dejó un comentario.

THOMAS J.
Clasificación:

I've used you twice in the last 16 months and both times have been great.

Lindy W. | First Impressions |
Clasificación:

Staff very helpful and friendly glad we found this facility would highly recommend to others

REBECCA E.
Clasificación:

El cliente no dejó un comentario.

RICHARD K.
Clasificación:

El cliente no dejó un comentario.

James S.
Clasificación:

Best U-Haul I have experienced

Jose L.
Clasificación:

El cliente no dejó un comentario.

Denise D.
Clasificación:

Customer service was amazing.

James H.
Clasificación:

El cliente no dejó un comentario.

STACY P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Anita W. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

lee c. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Angela B.
Clasificación:

They were amazing.

david b. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Craig F.
Clasificación:

El cliente no dejó un comentario.

David M.
Clasificación:

El cliente no dejó un comentario.

ROGER S.
Clasificación:

El cliente no dejó un comentario.

Leslie C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Robert E. | First Impressions |
Clasificación:

Cadan was very helpful and friendly. He was very patient and knowledgable

Timothy A.
Clasificación:

The staff at this location is excellent. I've always received great service and they have gone above and beyond to help with questions and issues. The REAL problem is with scheduling equipment. When a reservation is made at a location, you should be able to pick it up at that location and the equipment should be available to fulfill the request. The customer shouldn't have to travel to other locations to “see” if the reserved equipment is available. Additionally, when a customer requests to be put through to a manager or supervisor to voice concerns, complaints, or complements for service, the response shouldn't be a hang up.

james m. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jack M.
Clasificación:

El cliente no dejó un comentario.

THOMAS B.
Clasificación:

had to pay extra miles and gas because they didn't have trucks in my area without compensation. Cost me more to move 130 miles then it did to move 800 miles away

Lou C.
Clasificación:

Nothing that I can see, you were all great. thank you very much

WARREN W.
Clasificación:

El cliente no dejó un comentario.

Joseph C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

ROBERT F.
Clasificación:

El cliente no dejó un comentario.

Peter K.
Clasificación:

N/a

denice B.
Clasificación:

El cliente no dejó un comentario.

Zach W.
Clasificación:

Make policy where they have to leave truck full of gas at drop off.

Joseph C.
Clasificación:

El cliente no dejó un comentario.

Laura D.
Clasificación:

The truck check out experience on the phone was awful. Took too long, app was too slow. Then, the keys weren't even in the truck so then I had to go inside and find an employee who was hiding in the office to finally get the truck. Took a total of 30 mins to just pick it up. Then, I returned it early and still got charged for the original full rental time. Such a waste of money

Aaron L.
Clasificación:

Staff was friendly and helpful. Equipment was well maintained and clean.

Robert C.
Clasificación:

Everything was really good. Fast, efficient, and friendly!!!!!

Ben G.
Clasificación:

El cliente no dejó un comentario.

Michael S.
Clasificación:

El cliente no dejó un comentario.

WILLIAM S.
Clasificación:

I filled the truck to where it started at 3 quarters of a tank but still added2 or 3 gallons and charged me. That's my only complaint.

Steve R. | First Impressions |
Clasificación:

We had never rented at a multi-floor storage unit. The loading dock, elevators, and the moving carts were a life-saver! Great experience! Would definitely recommend! Remember to swipe in and out, follow the policies, and you'll have a great experience too!

Steven R.
Clasificación:

We were pleased with the drop-off location and UHaul was flexible with where we dropped off. We rented a unit as well and even that was top notch! Thank you!

william B. | First Impressions |
Clasificación:

Very nice facility, well maintained and clean.

Felice C. | Overall Experience |
Clasificación:

Exceptional staff & facility!

Steven B. | Overall Experience |
Clasificación:

The employees don't always wear masks. The policy of not pro rating the cost of insurance or the length of the rental is a license to steal.

timothy f. | First Impressions |
Clasificación:

great facility and service

Bill M. | First Impressions |
Clasificación:

Overall very impressed with the staff, facilities and moving/storage experience.

Fred S. | First Impressions |
Clasificación:

We have used your facilities for years in different towns and states. We have always been satisfied. Thanks

Linda S. | First Impressions |
Clasificación:

Excellent customer service and the facilities are impressive, clean and roomy.

MARILYN L. | First Impressions |
Clasificación:

GREAT COMPANY!

Rosanne A. | First Impressions |
Clasificación:

My only concern is the automatic lights did not come on at the unloading dock right away as it got dark. It made it difficult to see while moving in. Just need to adjust the timer. Also, there wasn't a trash can near the unloading dock to throw away trash as you clean the truck to turn in. But the employees were very helpful and friendly and we really appreciated the use of the dollies. The facility is so clean and smells great. =)

Frank H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Donald R. | First Impressions |
Clasificación:

Truck used a lot of oil. Truck had head light issues.

Lisa K. | First Impressions |
Clasificación:

Robinson assisted me and he was one of the best customer service experiences I’ve ever received. The facility was in a great location and one of the nicest places I’ve been too and we’ve used UHaul for years.

Chyrl S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Vance H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Carlton H. | Online Move In |
Clasificación:

assigned unit given with reservation was double locked and in use, had to get uhaul rep to look at and change to different unit causing an extra 3p minute delay to move in

Nelson S. | First Impressions |
Clasificación:

First customer rep was not that knowledgeable but the supervisor ended up helping him through. He also kept referring to how tired he was which may have contributed to his lack of efficiency. That's why my rating is barely above average.

Laura S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Lisa N. | First Impressions |
Clasificación:

Great service

Steven F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Ben S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Shalee D. | First Impressions |
Clasificación:

Everyone was extremely friendly and helpful.

Phil W. | First Impressions |
Clasificación:

Robinson offered genuine service and made sure our needs were met!

STACY P. | Overall Experience |
Clasificación:

Great customer service!

Douglas L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Randy J. | First Impressions |
Clasificación:

More counters open. Seemed to have a lot of employees but only two front counter people and on a Saturday could use more.

Mark R. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Arlene M. | Overall Experience |
Clasificación:

Sandra is and was great!!! She went above and beyond!! Day I was there I was exhausted and overwhelmed with my moving experience! She was empathetic while being professional. The day I was there the internet was down and very busy . I highly recommend her for salary increase!!

Erin F. | First Impressions |
Clasificación:

I went to park my trailer and a large John deer was parked in my spot and the spot next to me and no one knew who’s it was. Luckily there was a single spot left for me to park.

MARVIN M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Dawnelle H. | First Impressions |
Clasificación:

Mask are mpt being enforced or worn by emplyees......

perry b. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Sharon H. | First Impressions |
Clasificación:

I love the convenience of the location, knowledgeable, friendly staff and the availability of units.

Jason F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Robert T. | Overall Experience |
Clasificación:

Very helpful and easy. Thanks

Nick P. | Overall Experience |
Clasificación:

The only issue I had was on billing. We only used half the month and when I asked the associate about a refund for the unused days she said we didn’t owe any money. I asked again and she again said I didn’t owe anything. It was a fellow customer who told me they did not pro rate unused days. Other than that it was a pleasant experience.

Jose T. | First Impressions |
Clasificación:

I'm glad I chose this particular U-Haul location because everyone was very courteous and professional.

Charita F. | Overall Experience |
Clasificación:

Great Staff (Landon) and a great Manager (Sandy). Very meticulous and clean with proper precautions during this time of COVID in Arizona. Nice team and very conscientious.

THOMAS D. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Richard M. | First Impressions |
Clasificación:

Very good. The only thing is when you call them on their direct line it is forwarded a Customer Service representative, who has no idea of the operation of that particular U-Haul Center. Respectfully, Richard MacTavish (928) 446-1714 rmactavish@cox.net

Christopher H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Keith H. | First Impressions |
Clasificación:

Nice. Facility with easy access. Staff were competent and friendly

Peggy B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

christine b. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Michael B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

James S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

harry d. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

German H. | First Impressions |
Clasificación:

Difinaly I will recommend U-Haul

Stephanie A. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

HELEN A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Timothy B. | Overall Experience |
Clasificación:

I wanted to thank your general manager Sandra Gutierrez for being so polite when I met her for my storage needs. Tell you the truth, it was her personality that made me pick your storage service. Thanks again. Tim

Lynne S. | First Impressions |
Clasificación:

Did contactless contract Followed directions To access unit No paper maps on walls to help direct you Arrived At unit which was supposed to be unlocked and still has green zip tie on it Tried emergency box for assistance no answer Called local number got call center who can’t connect you can only send a message no idea when that will be read Sent other person with me to the office to get a person Defeats contactless Contract and entry

Dan S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

James S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

kevin m. | Overall Experience |
Clasificación:

We have had multiple issues with the billing system and administering it. The first couple months they couldn’t figure out how to setup autopay and assessed late fees and then when my card was compromised they simply charged a late fee and moved on. Bad business. The Trailer next to my RV was plugged into my power and blew the GFI taking my rig down and killing the batteries. They’re still learning how to be professional. I’m out, not interested

rick m. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Kathrine M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Penny D. | Overall Experience |
Clasificación:

The elevator on the west side of the building needs to be maintenanced. it leaves a 2 inch step to go over coming out on the main floor. Was tough to get heavy carts of stuff over it. Otherwise great facility and most of all great staff. We were always treated well.

SALLY PAULINE S. | First Impressions |
Clasificación:

The best costumer service, the gal was so super awesome! Thank you 😊

Peggy B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

David F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Meric M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jorge F. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Christ's Sanctuary C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Lorie S. | Overall Experience |
Clasificación:

Beautiful location, the RV storage is large and functional.

Tara A. | First Impressions |
Clasificación:

The staff was kind and helpful. Your facility is clean and well stocked. You made our move incredibly easy!

LINDA H. | Overall Experience |
Clasificación:

My only complaint would be that I was in the hospital for 4 weeks and my husband was trying to juggle work, caring for our Great Dane, coming to visit me (I almost died) and move into our new home. So it took him 2 or 3 days, I don't remember, into our next month before he could get everything out of storage and we were charged for the whole month. This was not normal circumstances and when he called to explain he wasn't given any consideration. After paying $303 a month since May it didn't make us feel like a very valuable customer.

Chyrl S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Donna B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Brad S. | First Impressions |
Clasificación:

Staff was very helpful and understanding

Shasta V. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Randall P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Ed W. | First Impressions |
Clasificación:

Everything went as planned with my reservation. Great job.

Michael O. | Overall Experience |
Clasificación:

This is an amazing facility and the staff is awesome.

Mark S. | First Impressions |
Clasificación:

Very professional and knowledgeable.

Gregory L. | First Impressions |
Clasificación:

Very courteous and efficient service.

Jaron W. | Overall Experience |
Clasificación:

Great seamless experience and friendly staff

rick m. | First Impressions |
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Great facility, helpful staff and the best part, lots of carts!

Melissa M. | First Impressions |
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Computer did not let us access previously made booking but employees made sure we still got everything we needed.

Vicky A. | Overall Experience |
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I was so nervous about storing my stuff but your facility and staff made it so easy and wonderful. Excellent experience.

Donna B. | First Impressions |
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The facility was very clean. The staff very pleasant and smiling. The manager helped me and answered all my questions. She even helped me with my boxes and explained everything to me. Amazing place!

Michael O. | First Impressions |
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Every time I come in this store the staff is professional, friendly and helpful!

Porfirio F. | Overall Experience |
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Great place to storage your belongings. Place is secure and staff is very helpful and friendly.

denis P. | Overall Experience |
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It was a good experience people were very nice and friendly

Susan M. | First Impressions |
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Move in date was actually January 13, 2020. Thank you for being so accommodating. I think it is the beginning of a good relationship! 😊

Charles V. | First Impressions |
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Very friendly and informative staff, explained everything in great detail leaving me with no questions.

Randall P. | First Impressions |
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Sandra Gutierrez was outstanding in helping me. Her experience..knowledge..and customer service is exceptional.!! Thank You ...

David C. | Overall Experience |
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Staff was professional and courteous

Omar A. | First Impressions |
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The staff was very friendly and helpful.

Montry C. | Overall Experience |
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Made my moving experience much easier. Great staff was always helpful and courteous.

Cameron L. | First Impressions |
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Very friendly and knew her product. Cam

denis P. | First Impressions |
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Very nice people also very clean facility.

deborah w. | Overall Experience |
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I have used U-Haul for 3 moves cross country. I would recommend keeping a list of people and prices for movers to hire for loading/unloading within their companies communities. Excellent service!

BARRY R. | Overall Experience |
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Very good experience, appreciate their service.

Jeremy W. | Overall Experience |
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The staff was all great. I was unsure about having a second floor unit, but the onsite dollies and freight elevator made it pain free...was the easiest part of the whole move actually. Thanks!

Amy S. | Overall Experience |
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Amazing customer service and great facilities.

dave b. | First Impressions |
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The manager was excellent. The facility is clean bright and extremely well maintained. a 1st class facility with 1st class staff!

Brian w. | First Impressions |
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Customer service was excellent!

dave b. | First Impressions |
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A very good experience. the check in staff were excellent. Friendly and explained everything extremely well. Your facility is 1st class. It is clean ,bright and very well run.

Chalet F. | First Impressions |
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The move in process was smooth and simple.

Deborah N. | First Impressions |
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My move in experience was fantastic thanks to Julian and especially Sandra. She deserves a raise, a pat on the back and an atta girl. She was phenomenally kind, caring, helpful and professional.

Veronica H. | Overall Experience |
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Great experience

Julie F. | First Impressions |
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U-Haul has an amazing storage facility and our move in was an easy process. Employees were easy to understand and extremely helpful, unit is climate controlled, and clean. Awesome experience

Keith b. | Overall Experience |
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The ONLY negative I have about your facility is concerning the "orange" disinfectant being used. It takes my breathe away to the point I feel an asthmatic attack coming especially when in elevator.

kimberly h. | First Impressions |
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Everyone was really nice and answered our questions. We are very happy to be storing our belongings at U Haul. .I will be spreading the word. .

James H. | First Impressions |
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Staff was great getting my uhaul van and getting me into a unit. The facility is soooooooo clean!!! Thanks!!!!

Porfirio F. | First Impressions |
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No problems at all. On time very professional employees.

kathy d. | First Impressions |
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Friendly U-Haul representative. Clean and new facility. Climate controlled working well and needed due to Az temperatures. Several carts for use in good working order.

APRIL B. | First Impressions |
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The rep was very friendly and helpful.

Lois K. | Overall Experience |
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Our whole experience with U-haul was pleasant.

Debbie A. | Overall Experience |
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Moved from Washington and UHaul was very accommodating! Always helpful

Gary D. | First Impressions |
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Agents were very good and helpful.

Lois K. | First Impressions |
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A beautiful new store in our area. Jennifer was very helpful with our transaction. Would recommend U-Haul.

Joseph M. | Overall Experience |
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Thank you for helping ease my fears in have to store by belongings. I staff went above and beyond to make sure my things were safe.

John D. | Overall Experience |
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San Tan location are very helpful.

John N. | First Impressions |
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Very nice location and the staff was friendly and informative.

Clayton H. | First Impressions |
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Excellent staff and very convenient facility

Tom R. | First Impressions |
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Beautiful facility!! Super convenient docks and carts and elevator. Just amazing!

Barbara K. | First Impressions |
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Great people working at this location

Steve I. | First Impressions |
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It took us 2 sheds and 3 hrs the ladies brought us out water and we so appreciated that!

Patricia R. | Overall Experience |
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Sandra is an awesome employee!! Loved working w her every time!

John D. | First Impressions |
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Great service took care of all our problems we had.

Darrell N. | First Impressions |
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Great, just wish it was a little bigger.👍

David C. | First Impressions |
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The check in team were efficient and professional.

Elizabeth M. | Overall Experience |
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Everyone was very helpful and kind.

Richard O. | Overall Experience |
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Clean and safe area, staff was always friendly and helpful.

Christina G. | First Impressions |
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very professional and helpful staff!

Kim B. | First Impressions |
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Everyone was very service oriented, and accommodating. Kind and stress free experience! Thank you so much. 😊

BARRY R. | First Impressions |
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Very easy in little time, thank you.

deborah t. | Overall Experience |
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All around a great experience

Christina P. | First Impressions |
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Great people working here, very friendly and willing to help. The move in process was very smooth.

Napoleon B. | First Impressions |
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Great customer service with me when I was there. Tell the team to keep up the great work.

Robert J. | First Impressions |
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I have spoke with them on the phone 2 times, and both times that were extremely helpful, and understanding. They made this an easy thing, in a very difficult time in my life.

ROBERT C. | Overall Experience |
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Interactions with the staff members were excellent. Polite and always friendly and helpful. I always felt that my things were well cared for. Thank you very much.

Sherry L. | First Impressions |
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Above average service from manager and cleaning staff.

Keith b. | First Impressions |
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I am not sure is this is for the truck we returned or for the storage unit we rented. Both are excellent. We have no complaints and appreciate all the UHaul employees who so very helpful and friendly.

Dallin H. | First Impressions |
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Great customer service, friendly and welcoming. New facility

DOUGLAS S. | Overall Experience |
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GREAT staff, quick service. Facility was spotless, very well maintained. Everyone very helpful.

ALVIN B. | First Impressions |
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Employees were informational regarding procedures and was very helpful was a pleasant experience not like other places that I had visited

LINDA H. | First Impressions |
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Everyone was so friendly, helpful and kind! We and our movers were even offered drinks! That was above and beyond!!! I have used U-Haul storage for years but Queen Creek just elevated the standard!

Melody A. | First Impressions |
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Sandy was super helpful in making sure I had the right sized storage and truck for my move. Great customer service! I would recommend and use Uhaul again.

James C. | First Impressions |
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Jennifer was so professional, friendly, and fast that we actually enjoyed the entire experience.

Carmen L M. | First Impressions |
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Excellent customer service..Storage was very clean...

CAROL B. | First Impressions |
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Just what I was looking for..Climate controlled unit with easy access.. and not to mention new, clean and extremely helpful friendly service...

Raymond G. | First Impressions |
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A fine group of people

Stephanie H. | First Impressions |
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I had the pleasure of being assisted by Sabrina G. She is the general manager of the Queen Creak facility. Very attentive and provided excellent customer service. Your company needs more people like h

Suzie M. | Overall Experience |
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Great place, great crew.

Michelle H. | First Impressions |
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Jennifer was very helpful! Friendly and clean atmosphere. When I signed up for autopay, I received my first month for free! Yeah!

Fran G. | First Impressions |
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Great customer service

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