Comentarios del cliente para U-Haul Moving & Storage at San Mateo and Montgomery

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at San Mateo and Montgomery

Grado total:

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David L. en

Grado:

continue the care and respect I was shown.

Xinyu Z. en

Grado:

El cliente no dejó un comentario.

Scott M. en

Grado:

I was wondering if there might be a shim or something offered to make the square tube steel connections between the hitch bar and the bracket a bit more snug. The empty trailer wracks around a bit. I’ve never towed a metal trailed behind a car on city streets, and it was pretty noisy.

Nawid F. en

Grado:

Randie was very helpful, knowledgeable and provided wonderful service.

Ida W. en

Grado:

I’ve had to rent a large moving truck and a pick- up twice in the last two weeks and the employees were very helpful all three times. I was very pleased with the service I received.

Christophe P. en

Grado:

Nothing

Cliff B. en

Grado:

El cliente no dejó un comentario.

Holly G. en

Grado:

Great employees here. Knowledgable, efficient and friendly.

luanne T. en

Grado:

El cliente no dejó un comentario.

Steven B. en

Grado:

Employees were friendly. The uhaul I rented was not up to par though. We had some rain come through the container and soak several boxes and moving blankets. I explained the issue to the attendant at uhaul and he apologized but nothing more. Should’ve have discounted the rental because of the failure.

Gabriel L. en

Grado:

Not much to improve. Keep up the customer service, it was excellent.

Orlando G. en

Grado:

Please call me

Miranda K. en

Grado:

El cliente no dejó un comentario.

Andrea B. en

Grado:

Everything worked out great for me. I appreciated the extended hours.

Bernardo C. en

Grado:

El cliente no dejó un comentario.

Elan C. en

Grado:

These guys are amazing people! Super kind, patient, and helpful. Very professional.

Laura W. en

Grado:

Overall was a good experience

Richard S. en

Grado:

El cliente no dejó un comentario.

Steven A. en

Grado:

El cliente no dejó un comentario.

Curtis C. en

Grado:

Keep doing what you're doing.

LARRY B. en

Grado:

El cliente no dejó un comentario.

Tracy H. en

Grado:

The only concern is I was charged s little extra. I was told it would be abut $40.00 and we ended up pay past 60 dollars. Also, I still have not seen the refund for the $7.97 for the dolley that we didn’t get with the truck and did not use but was charged for.

Melissa S. en

Grado:

Maybe keep people from smoking in vehicles. Other than that it was great. Always have had great experiences with Uhaul.

Tamarac D. en

Grado:

El cliente no dejó un comentario.

Julie E. en

Grado:

El cliente no dejó un comentario.

Steven A. en

Grado:

The box truck had 108k on it. Experience help! I feel for those that may not have experience. Steering was sloppy as the main concern.

lydia p. en

Grado:

There is no light inside the dark storage space and it makes for hard time getting to the things stored

Colton B. en

Grado:

El cliente no dejó un comentario.

George M. en

Grado:

sorted out a paperwork snafu with ease. was very happy

Nirav C. en

Grado:

Maybe a more thorough review of the installation for possible complications. Call other stores? A central database from uhaul? Everything I had read and all the installation videos from Curt and others show a much cleaner installation. Maybe it's just my car.

Cheryl D. en

Grado:

In future, please have employees inform/recommend to customers 'Move Helpers' do not have their own moving vehicle. Perhaps your employees can begin with asking/inquiring SIZE of moving vehicle the customer would need for their move.

Vera H. en

Grado:

El cliente no dejó un comentario.

Joseph J. en

Grado:

El cliente no dejó un comentario.

Barbara W. en

Grado:

The whole process was a lot easier than I imagined it would be. I wont hesitate renting a van to move household items in the future

Teresa D. en

Grado:

Maybe send the help to learn respectable customer service they all need it!

Lloyd B. en

Grado:

Very pleased with service!

Lloyd B. en

Grado:

El cliente no dejó un comentario.

Aaron R. en

Grado:

Madeline was very friendly and attentive ensuring I understood the entire process.

ronald h. en

Grado:

Everything was very nice...friendly staff! Please smooth out the concrete entry way at the back entry exit door...very rough for the carts to run over. Thanks! Ed McNabb for Ron Heath

Amanda D. en

Grado:

A really nice storage facility. Clean, safe, and affordable.

karen H. en

Grado:

Randie and Joshua are great-- very organized, efficient, friendly, and helpful. I have already recommended this location to friends who I know are moving in the recent future. Thank you!

roslyn k P. en

Grado:

Johnathon helped resolve my issue with storage not being reserved by 1800number . He helped relieve my anxiety.

Marva A. en

Grado:

They were professional and nice, I recommend them to the highest👍

patricia C. en

Grado:

Staff was very friendly courteous and helpful... Very attentive and knowledgeable.. Will definitely return in future if need to...

ronald h. en

Grado:

Everyone was super! Thanks! ed

Aaron D. en

Grado:

Outstanding staff, all of them always went above and beyond to help with anything I needed. First class service all the way!

James T. en

Grado:

The staff was very helpful and efficient despite the number of customers.

Ray G. en

Grado:

Zac helped me get a unit and gave me excellent customer service I would send my family and friends to his location. Thank you

ALEXA R. en

Grado:

This is an excellent storage facility. I've rented units here twice and have been very happy with the security, cleanliness,climate control and friendly, helpful staff. I would recommend it to anyone!

marilyn r d. en

Grado:

I had called earlier that day with some questions and the young man on the phone was so polite and helpful. Later when I saw the two men in the office, both were polite and thanked me for my business

john f. en

Grado:

Access to my UBox was made easy by the friendly staff.

Barbara B. en

Grado:

Bad

LUKE E W. en

Grado:

Need more 10x10 or larger units that are tall... could not use the short ones because my main reason for storage unit was too tall to fit in them

VALERIE G. en

Grado:

The staff was very helpful and extremely friendly!!!

Trinity G. en

Grado:

We love the San Mateo location and will continue to use it for our future storage and moving needs! Thank you!

Robin W. en

Grado:

ok

Deb I. en

Grado:

Very helpful!

Debbie B. en

Grado:

Very friendly and helpful resolving my storage needs. Thanks much.

JONATHAN D D. en

Grado:

Thanks!

Ralph K. en

Grado:

thank you

LOUISE G. en

Grado:

Would use them again very helpful

CATHERINE M M. en

Grado:

I have always utilized this location. The staff has always been professional and wonderful to work with regardless if it was renting or storing. I will highly recommend this location.

Mary F. en

Grado:

These guys were very friendly and helpful!

Zachary B. en

Grado:

The staff was very helpful and attentive. They made it pretty convenient for me.

THOMAS C D. en

Grado:

In our 3 years of having the unit everyone was always very helpful and nice. Thank you!

John G. en

Grado:

Great Staff!

patricia m. en

Grado:

Thank you for great customer service and great facilities.

Tina K. en

Grado:

I cancelled that reservation over a month ago and was assured it had been cancelled by corporate along with the rental. So, what is going on. The new system doesn’t work and is a nightmare.

edward g. en

Grado:

Thank-you for sending an e-mail each month.

jose c. en

Grado:

Good

Barbara J. en

Grado:

The Staff went out of their way to assist me. But your limited comments will not get across how your employee helped me when your outside company that unloads a truck was rude and unprofessional.

Gilbert H. en

Grado:

The manager, Eric tried to charge me for another month. $140.00. Over a one day error. Even though I was given the wrong day to be out when I called in. He hung up on me when I tried to reason.

AMY S. en

Grado:

No matter what facility I dealt with, the UHaul experience left a lot to be desired in terms of general knowledge or accuracy. I will be hard pressed to use this company again.

Abelina V. en

Grado:

Excellent customer service!