Customer Reviews for U-Haul Moving & Storage at Sample Rd

4,767 comentarios

903 E Sample Rd   Pompano Beach, FL 33064
(E Of Dixie Hwy)

(954) 781-8660

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(954) 781-8660

903 E Sample Rd
Pompano Beach, FL 33064
(E Of Dixie Hwy)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Christine P.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Jean D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin S. 
Clasificación:
5.0

great office help.

larry B. 
Clasificación:
5.0

I was very please with there Excellent service good people there nice employees it’s just because I am moving that’s why leave thete

Steve F.  |  Overall Experience 
Clasificación:
5.0

Serve cheese crackers and wine..😉...lol, you guys are awesome

LUIS M. 
Clasificación:
5.0

Fast service and very courteous

Cynthia Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

patricia T.  |  Overall Experience 
Clasificación:
5.0

Trailer was ready. She helped me hook it up. She was great . Knew exactly what she was doing. Checked everything twice and away i went. : ) HAPPY CUSTOMER.

Tod C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
5.0

The staff were very kind and helpful.

Diane C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
3.0

A pick up was not available per my reservation. I had to use a van

Michael G. 
Clasificación:
5.0

Thank you Tanisha, great customer service. And the gentleman who got my trailer ready as well.

Craig B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa J. 
Clasificación:
5.0

Nothing. For having just 2 people working at this location, they were still very friendly and efficient. Give them a raise!!

Ralph C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

GREAT customer service

charles G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIE B. 
Clasificación:
5.0

The assistance was very pleasant and smiling which is needed for customer coming in that are moving and having a stress full day.

Miguel V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Victoria S. 
Clasificación:
5.0

Thanks Sample Road UHAUL

Osny D. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert B. 
Clasificación:
5.0

Equipment was well maintained. Looked like all the tires were new. No problems on the journey. The receiving facility and personnel were great. Thanks for an uneventful experience!!

Kenneth W. 
Clasificación:
5.0

Perfect

Heber A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron P. 
Clasificación:
5.0

Renting here for over 30 years. It just keeps getting better and better over the years. They are Great people there.. Well done U-Haul 🤙😎ðŸ»

Gregory A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce M. 
Clasificación:
4.0

The staff was very nice

Princess C. 
Clasificación:
5.0

Everything was great but the battery on the truck failed I had a jumpstart it in the steering wheel was crooked and also the airbag light was on

KEITH M. 
Clasificación:
5.0

Absolutely Outstanding Very Professional Courteous and Fast

Miguel C. 
Clasificación:
5.0

Have been renting here for over 30 years. A great store!

Gregory A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mauro S. 
Clasificación:
1.0

I drove the truck 15 miles and it require 7.2 gallons to fill the tank before returning. The gauge was at the F when I pickup the truck but after I filled the tank it was more then the F on the gauge. I feel I desire credit for the 22.17 worth of gas I paid for. The employees at that location were rude and unhelpful. You can reach me at 954 946-7230 if you even read this message.

steven S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Todd F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Aaron B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Byron B. 
Clasificación:
1.0

Very poor customer service. Several employees walked right by and ignored my presence several times. Seems as though no one wants to do there job. Very disappointing experience.

Mark C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Neil F. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Clovis C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jake L. 
Clasificación:
3.0

Have somebody in the office to wait on you when you got there

David C. 
Clasificación:
5.0

Moving help Chris and Jessie were fantastic

Paul K. 
Clasificación:
5.0

Nothing, customer service was excellent all around from the beginning to the end. 5 star service. ¡Gracias!

Fernando F. 
Clasificación:
5.0

They were very nice and the truck was pristine, my experience was excellent and easy after hours drop off!!!

Michael E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fortunato L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eveline A. 
Clasificación:
5.0

Staff at location very helpful. Easy check in for truck rental and drop off. Thank you for pleasant experience

Kyle V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary H. 
Clasificación:
4.0

Answer the phone

david F. 
Clasificación:
5.0

They were amazing! The rep made sure the tires were in perfect shape due to highway travel! Excellent for communicating with the client as to the correct way to do things!! I will be back to this location within a week for another rental great location

Steven W. 
Clasificación:
3.0

I made an appointment to through the website a week before the day of the appointment and when I show up at the location they had no idea about my appointment. They didn't have the hitch. They looked for it and had it delivered to the location. I made an appointment at 7am so that I can get the first service but I had to wait for 3hours. The receptionist was kind rude not so supportive but the young guy at there was really nice and patient and explained the situation (like the web system doesn't know about their inventory etc.) The was the only good thing about it.

Yoko F. 
Clasificación:
5.0

Great customer service from your staff in Pompano beach.

Elliott M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin S. 
Clasificación:
5.0

I have to buy the towing 2” you can rent form

Clay M. 
Clasificación:
5.0

I've had the pleasure of working with Tanisha repeatedly, her attitude and professionalism make this location my favorite. As I said , Tanisha always goes above and beyond for me and has made this U-Haul customer very happy 😃

Christopher S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean J. 
Clasificación:
5.0

All I can say is the people you have working at this store are incredible with handling customer service. It was crazy and phones were ringing off the hook and they handled everything very well. I was there WAY to long, but overall it was a really good experience.

AMy L. 
Clasificación:
5.0

Walked in, equipment was ready and the employees had me in and out. What I expected, what I got.

Stephen N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose F. 
Clasificación:
5.0

Nothing else needs to be improved excellent service from pick up to return.

quentin S. 
Clasificación:
5.0

Do not need no improvement our rental went smooth and quick they are very nice and professional we will continue to use them as we need them. Price was good and reasonable thank you for allowing us to rent so we could keep or business going while our van was being fixed

Johnny B. 
Clasificación:
5.0

I left some items in the truck including a TV remote control, a black knife. Please call me or email me to see if you have them so I can pick them up - thank you! Adamboudreau@me.com 484.343.2668

Adam B. 
Clasificación:
5.0

The workers treat you very nice

Gloria V. 
Clasificación:
5.0

El cliente no dejó un comentario.

George D. 
Clasificación:
5.0

Always enjoy renting from you

Michael S. 
Clasificación:
3.0

Have a printer to print out contracts, instead of email because I never received my contract via email.

minowche M. 
Clasificación:
5.0

The Jamaican girl is very nice. Thank you 🙏

Monica M. 
Clasificación:
2.0

I had to stand there for a lengthy period of time while the employee ignored me and worked on something else. She should have either said she was working with another customer and will be with me in a moment, or paused what she was doing and checked me out.

MICHAEL M. 
Clasificación:
3.0

Transmission was shot on truck. Horrible to drive.

Jonathan B. 
Clasificación:
5.0

Good people

Victor V. 
Clasificación:
2.0

There was no garbage inside the truck, but it was clear that no one ever cleaned it, not even with a damp cloth. Seats, steering wheel, and everything you touched was dirty and sticky, black from wear and tear and the touch of dirty hands. --146,000 miles of grime. About the mechanics, loose steering wheel having little control over your wheels and driving with a non-responsive steering system. I accepted the truck because I had an urgent commitment and the trip was really short. In these times of pandemic they should be more careful with cleaning.

Anibal S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon K. 
Clasificación:
5.0

The truck I was given may need a new transmission or starter. It was stalling upon starting and shifting gears

Reinette L. 
Clasificación:
5.0

Does that truck have a 4th gear? I got the feeling I was driving my old man's 1950 Buick Super with the Dyna-flush transmission...

KEN O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dwike P.  |  Overall Experience 
Clasificación:
5.0

Thanks Chris for the professionalism and awesome service

Jesse G. 
Clasificación:
5.0

The agent who booked my uhaul was amazing. I wish i remember his name but he deserve to be rewarded. Very knowledgeable and has superior customer service skills. Thank him for me and thank you uhaul.

Nicole A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann B. 
Clasificación:
4.0

The staff and facility are top notch. The building is just dated, the truck was clean but just beat up, worn down and drives terrible. However, everything was functioning and operational. 2 stars on the truck, 5 stars on the staff, 3 stars on the building. I would continue to use this facility as needed and would recommend to others.

Derek S. 
Clasificación:
5.0

Used Uhaul many times, this is the best location. Great office staff.

Emma G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yosvani R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlotte W. 
Clasificación:
3.0

Truck was old but everything worked.

Mark D. 
Clasificación:
1.0

The woman at this location called me to yell at me that I did not fill the truck with gas when I returned it. I already know there is a service fee and that you charge extra for your gas fill up and have no problem paying your fee. I don't need to be yelled at and reprimanded for something that I'd gladly pay for, that's a bit too much and unprofessional. I was also told that I forgot a couple shopping carts from my apartment complex which I need and I was yelled at about that. This all happed after working 48 hours straight with a 3 hour nap. She needs lessons on customer service. Please help her, bad attitude.

Edward K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenley F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

geraldo M. 
Clasificación:
5.0

Great experience.

Jeffrey J.  |  Overall Experience 
Clasificación:
1.0

U-Haul is a dishonest company. I have the contract for a 5x9 open trailer, with the total cost of $28.94. Including trailer, insurance and tax. The agent was right inside the store, looking out at the trailer. He said $18.95 with ramp, $14.95 without. The big sign up behind him also said, "starting at $14.95". I took the 18.95 with ramp. He finished the 10 minutes of typing, downloading my drivers license "into a cell phone"!! and then had me put my credit card into the reader. I came back 20 hours later, returned the trailer. When I got home, I had an email that my credit card was charged $35.??. What a scam! I called the store and they said I needed to call U-Haul. I honestly waited 35 minutes on hold. Then the customer service representative said she could not help! She would forward it up to an executive! What kind of company doesn't honor their contract? Their checkout system is way too long and now to back out on a contract is illegal.

alan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fritz K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric R. 
Clasificación:
5.0

El cliente no dejó un comentario.

geraldo M. 
Clasificación:
4.0

Replace the passenger side mirror. Mirror is cracked and doesn't give a good field of vision. Unable to adjust mirror. Truck pulled to the right really had to drive it other than that it was fine.

Barry T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE M. 
Clasificación:
5.0

Front desk clerk (Tanesha) was very professional and welcoming. She made the process yuck and easy. I would highly recommend if your in need of a vehicle to help with your moving process!!!

Lauri L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Radjis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

geraldo M. 
Clasificación:
4.0

The staff was helpful.

Kigen A. 
Clasificación:
5.0

I liked to rent at this place. Vehicle very clean, new car and very quickly to rent.

Helio D. 
Clasificación:
5.0

The after hours online check-out was not user friendly.

Craig D. 
Clasificación:
4.0

We arrived just before closing time...the young lady agent on duty was very helpful and stayed past 7 PM to be sure everything was taken care of before we left to return home,

Kay M.  |  First Impressions 
Clasificación:
5.0

Sabrina was outstanding-

mary lynn h.  |  First Impressions 
Clasificación:
2.0

It was terrible having to bring everything up many flights of stairs. Terrible setup. I'm regretting getting this unit. Parking lot is completely full of trucks hard to find a place to park.

michael m.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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