Customer Reviews for U-Haul Moving & Storage at Sample and Powerline

2,804 comentarios

2150 W Sample Rd   Pompano Beach, FL 33073

(954) 946-3711

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(954) 946-3711

2150 W Sample Rd
Pompano Beach, FL 33073

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Cambio de propano
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Extraordinario servicio al cliente

Simeko F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keyota T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ORSON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEAN G. 
Clasificación:
3.0

El cliente no dejó un comentario.

ariadne V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle C. 
Clasificación:
5.0

Nice experience

Bert S. 
Clasificación:
1.0

The girls in office were helpful but outside with these containers and rude employees that have time to talk on forklift and stay in the way making you wait and telling go around but it say don’t not enter sign employee act like the customer is the problem why deal with the problem there is other storages in the area and rising prices for bad service no thanks

luis v.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Percy R.  |  Overall Experience 
Clasificación:
1.0

My service was a disaster that caused thousands of dollars of damage to my car. That has been covered by UHaul insurance. Why are you contacting me.

Mary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mikkel V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Isis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig S. 
Clasificación:
5.0

Check to make sure that the vehicles are bug free mine was infested with cockroaches

Alexandre D. 
Clasificación:
5.0

Excellent service great people family friendly I give them a 1000 out of a 1000

James R. 
Clasificación:
3.0

Full service location with plenty of equipment. Truck was not clean and storage full of roaches. I had to dispose a lot of my things because of the roaches. Need to exterminate.

DeBorah S. 
Clasificación:
2.0

I made an appointment to be able to unload the ubox. When I went to pick up my stuff. My ubox was not pulled. The woman at the counter barely paid attention to me. I had to ask if it was ready after at least 20 minutes. She had to call the person who pulled it. I was told it was between buildings a and b. It wasn't there. A guy went to look for it . Now at least 35/40 minutes later I find out it's between building c and d. I rented a van , I told them I would be returning it the same day between 9 and 10 pm, no one was there and I had no idea where to return the key. It a total shit show there! No professionalism.

Julie P. 
Clasificación:
1.0

Help the customer when they forget something in a vehicle.

Chris P. 
Clasificación:
2.0

I returned the trailer at 3pm, they never checked it in, l had to call them to let them know that l already had dropped of the trailer because the person that unhook the trailer at 3pm never checked it in, if l hadn't done that they would probably charge me for more than one day, since this happened before l stayed on top of it, very very poor customer service, also when we get there to return the equipment it's always a hassle to find someone.

Luiz C. 
Clasificación:
3.0

I asked for mobile pickup, but I had to go into the building because I had no idea where the truck was parked among all of the vehicles on the lot. Also, the truck did not have the extra items that I ordered in it. In addition, this location needs to check its vehicles before rental. The truck that I rented had a slow leak in the rear tire. I had to stop multiple times to fill it with air, which was pretty inconvenient, and probably unsafe.

Wayne S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Leonardo D. 
Clasificación:
1.0

Rude and wasn't helpful during drop off for the vehicle. Was told multiple spots for a drop off.

Kaylin D. 
Clasificación:
1.0

More help in stores

Robert W. 
Clasificación:
3.0

I had a situation where I was late paying my rent so I went to the facility in person and paid the rent and the late fee in person in cash a week or two later I went to go to the warehouse and I was locked out of my unit I went to the office and they told me that I never paid the late fee and that's why they locked my unit up and I couldn't find the receipt so I called you whole corporate and they explained to me that their policy is that you cannot pay your rent late without paying the late fee along with it at the same time when I explained that to the manager of the Powerline sample location he came back with some condescending remark saying that he had the ability to override me paying the late fee and that I didn't pay it and I said to him you weren't even here that day and he gave me a smart allocate answer and look about how maybe I was and you just didn't see me that's not true so I called back to u haul corporate and they advised me that I should go back to the manager and have him show me the video tape of the transaction of me paying the rent and late fee so we could see it on the film and see the exchange of money and see how much I paid them and how much they gave me back and change Etc and he refused he said that you haul corporate does not have the authority to tell him that he has to show me the video tape he said he only shows the video tape to who he chooses to show the video tape to so not only did I have to pay some kind of fee penalty fee to have them unlock my unit but I had to pay the late fee again and that particular gentleman who was the manager at that time I can't remember his name but he was a very snide condescending disc courteous almost smart alecky jerk not professional at all not someone who should be in control of managing a facility like that I have had 100% fantastic experiences with U-Haul my whole life my family is always used U-Haul and you can look in my record and see in the past 10 years I've used you quite a bit for I guess you know most people don't move around and and do as much as I did I don't think in the past 10 years all I'm saying is I've had fantastic experiences with all you hold people renting a truck or renting a trailer it's always been good and I count on you all to be a legitimate good company that I can rely on the only reason that I didn't give that facility great marks all the way across the board is only because of that one manager who I consider to be a total jerk everyone else was nice everyone else was courteous as professional as they could be but that guy is a bum

Christopher H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEAN EMMANUEL F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Solomon G. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARLENE B. 
Clasificación:
1.0

Their truck was a 20Ft. The doors were left open The Battery was weak, The Oil was very Low. And I had to add #1. QT, to the Engine and the wind shield wipers, we're badly worn, the miles of the truck were very high, and should have had a fill Maintenance, plus the safety, issues the Brakes We're very worn out, and burning smells. And should have been replaced, when I reported Some of the issues, the Answer I got was OH' Well…. That is my review

Dennis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian K. 
Clasificación:
1.0

Employee: Adam Today on July 31,2022 I went to visit the uhaul storage center on 2150 West Sample Road. When I arrived to my unit I noticed a large amount of water streaming from the storage unit across from mine. Upon seeing this I quickly grabbed a blanket nearby and tried to stop the flow but the blanket wasn't soaking up any of the water. So I proceeded to go to the main office. Upon arrival there was a Lobby packed full of people. Two female associates struggled to keep up with the lines and when they needed assistance he gave them an attitude and walked off. After waiting a few minutes and seeing that Adam wasn't helping anyone I walked over. I then went to ask him for help with the storage unit that was leaking across from mine and that the water was almost at my storage spaces door. He then waved me off said he couldn't help me and go ask them. I then turned around and went to ask another employee for help. He didn't hesitate to grab blankets to help with the leak from the storage unit. I then asked him how I can make a complaint against Adam and he informed me that Adam is always receiving complaints and that we can try to call or write a review but he wasn't sure what good that was going to do.

DEBRESIA L.  |  First Impressions 
Clasificación:
1.0

No one helps with customer service issues

Chris P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin L. 
Clasificación:
4.0

A truck from a different location and upon my arrival there was told they didn't have a truck I was sent up to this center and waited over half an hour to speak with someone they did have a truck but no hand trucks no pads but they were polite pleasant.

David G. 
Clasificación:
5.0

The lady at the desk was the nicest professional lady I ever dealt with

Francis F. 
Clasificación:
1.0

The worker who gave the truck to us was very rude, ask for additional money for his service, and screamed to us. Also the mileage and gas in the contract was wrong, mileage was over and gas was under what the contract said. Bad service over all.

MARIA F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jose G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dianne M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Georgia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwyneth K. 
Clasificación:
1.0

I am currently renting a parking space at this location. I have a company and sometimes I have the need to access my parking spot after 10pm. I have a Company registered with the estate of Florida. I have an EIN number. I have a commercial account, but my clicker does not work after 10pm. I got locked inside last week. Next day I spoke with the manager Bladd and he verified I have a commercial account with EIN number. He told me that he will fix my issue and again I am locked inside. U-haul is not giving me the parking for free. I am paying for a service, I am paying extra to be able to access the gated parking. But I am not having the service. I patiently waited for Bladd to fix my issue, but he didn't. My patience it's over.

Ferdana L.  |  First Impressions 
Clasificación:
5.0

Great services! I had booked one container from PODS previously, but they did not deliver it on time, and I had to book U-Haul boxes at the last minute, but everything went smoothly, as clearly stated and communicated. Great job

Fabio G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jussara M. 
Clasificación:
4.0

we could have used a dolly that could hold more weight

Michael M. 
Clasificación:
5.0

The ladies dropping off and picking up my pod were both outstanding personable professionals. The lady from the Evansville (arrival) location that contacted me was also very professional and provided great customer service.

Sannie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniela F. 
Clasificación:
5.0

You're the best company ever!

Marie J. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vladimir T. 
Clasificación:
4.0

I would prefer the truck have gas in it before I picked it up. It only had a quarter of a tank.

Chris K. 
Clasificación:
4.0

Had to try 2 different trailers both had light problems and the guy said no one there to fix ! I used my own trailer electric wire extension they did not offer one . I have a cdl and I really did not feel comfortable driving with only 1 marker light

Jeffrey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan P. 
Clasificación:
3.0

El cliente no dejó un comentario.

lourdas K. 
Clasificación:
3.0

Location is great and you can find everything you need for your moving. Staff in general could offer a better customer service experience.

Jose V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric N. 
Clasificación:
1.0

There was no drop box of the key return. I spent 20 extra mins walking around looking for it. 2 phone calls later and still no answer. very frustrating.

Samantha V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Muriel P.  |  First Impressions 
Clasificación:
5.0

Be careful with employee training. More specific, when connecting trailers to the trucks, cars, etc

Diego S. 
Clasificación:
1.0

El cliente no dejó un comentario.

GUEDGY T. 
Clasificación:
2.0

Use a smaller location, this location over charges.

Jason P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Odane S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Odane S. 
Clasificación:
1.0

Of the two containers one of them was improperly stored and the contents had to be thrown out due to water damage and mold and mildew damage

John S. 
Clasificación:
1.0

My boxes were never shipped on time, even though I received ubox dropoff confirmation on 7/6 by phone. My boxes were late and no one communicated with me. The movers with MOvingHelp showed up to pick up the boxes only to find there were no boxes. The movers were the people who told me my boxes never shipped bc of an issue with the truck it was supposed to be on. When my boxes arrived on 7/14 and the movers went to pick them up the Brighton Park 47th st location, they wouldn't release the boxes bc of some glitch in the system; I almost had to reschedule AGAIN. The manager from the Pompano on Sample rd was helpful, and so were the movers. However, there is NO ACCOUNTABILITY on Uhaul and MovingHelp when things go wrong. They pass the buck back and forth and customers are stuck in the dark.

Courtney C. 
Clasificación:
5.0

The only thing the truck used alot of of gas for just one way , the reason I know it's because rent truck before I didn't epent that muck money on gas.

LORMON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Desmond P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc T. 
Clasificación:
5.0

Wonderful service all around. Thank you

Sheila C. 
Clasificación:
3.0

All was good

Luis L. 
Clasificación:
5.0

The van had a cockroach infestation....my girlfriend had her purse on the floor of the van. when she picked up and reached for her wallet cockroaches crawled on her hand! Needless to say she became very hysterical. when I cleaned her purse out 15 cockroaches came out of the purse. when I inspected the van I found several more under both seats. When I turned the vehicle, I explained to the guy about the cockroach issue, he blew me off and all he seem to be concerned about if I caused any damage to a vehicle that I had insurance on and only used it for 2.5 hrs. Very unprofessional. For as large as the rental shop was it seem to be poorly ran.

Dave S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julio V. 
Clasificación:
1.0

The trailer disengaged and hit my beam and bended my switch

MANTIN Q. 
Clasificación:
5.0

Great help from the staff.

MICHAEL S. 
Clasificación:
3.0

You can improve by training your employees on what merchandise they have available. I arrived at this location and asked to rent a pickup truck. The lady in the front says we don't have any. I said there are two trucks in the front. She said let me check the availability. Then said oh we do have 2 but one doesn't work and the one that doesn't work is parked behind the one that does so I can't get it out of the area to rent it. I asked can you go verify that please? She then comes back and says oh nevermind it's available give me a second to process the paperwork.

Esteban S. 
Clasificación:
3.0

Had to wait as there was only 1 individual checking people in while the other mail individual walked around and talked on the phone. When I finally got my rental pickup it stunk terrible and I almost puked had to drive with the window down

Allen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
4.0

The location is fine once you get someone but it can be hard to reach someone at the location directly.

Natalie S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karine G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry H. 
Clasificación:
4.0

The staff was friendly, helpful and kind. The truck was not very clean both interior and the box. However it was clean enough and got the job done.

JOSHUA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwendolyn J. 
Clasificación:
5.0

Great crew. Always helpful.

Jose S. 
Clasificación:
5.0

Very pleasant persons

Wilfredo L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Darell B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS P. 
Clasificación:
5.0

Professional and courteous. Very helpful

Jean J. 
Clasificación:
5.0

El cliente no dejó un comentario.

morris w.  |  First Impressions 
Clasificación:
1.0

There was no drop off box for the keys. We arrived after hours and spent over an hour looking for the key drop off box. This was extremely frustrating after moving all day.

Matthew H. 
Clasificación:
1.0

Had this dude ready to fight me because he asked me a question about his Jeep... im a mechanic, I know what im talking about, anyways, I digress (ego aside); Asked me what was going on with his car, i told him, and he denied what i said what could possibly be the issue and started yelling at me cussing and shit ill tell you, i matched the energy, i said fuck it shook his hand and said lets start over. He persisted with his demeaner and yelling, and honestly, asked him one more time: "Why'd you ask me for help then? If you're just going to keep yelling at me?" And walked away... but yeah, buddy was ready to throw hands, and so was I to be honest. Couldnt get his name but he got gold teeth and an older Jeep... He really stained my visit/return. This happened almost exactly at 8 pm the day i returned it (the Silverado) right in front of the entrance (I know y'all got a camera there) thanks, but no thanks. Its amazing what one person can do to ruin an entire companies reputation

travis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G.  |  Overall Experience 
Clasificación:
5.0

The truck needed an alignment And there was an oily film in the attic of truck

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberto G. 
Clasificación:
1.0

I told them I didn't want the insurance they put it on anyway, and they are not taking it off. I was told they would take it off at the end, and it is not done yet

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alvin S. 
Clasificación:
5.0

My husband dropped it off so I don't know much about this location but he didn't have anything negative to say so I assume the experience was great. ¡Gracias!

Danielle D. 
Clasificación:
3.0

Please install a drop box for overnight returns

abraham D. 
Clasificación:
5.0

Probably a few more agents at the counter

lewis D. 
Clasificación:
1.0

Every single location should be more in touch with customer service and scheduling department of Uhaul, because I order one way 20 foot truck, when I came to this location, they told me they don't have one way truck, so convince me to to pay more money and return truck to this location. Because of this I lost the moving helpers, which was scheduled ahead of time. Because I didn't get truck on time.

Elena C. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN B. 
Clasificación:
5.0

Tanjs

mario D. 
Clasificación:
3.0

It took an hour and a half to check in my vehicle and receive a receipt. Poor customer service.

Lawrence F. 
Clasificación:
1.0

We had 2 boxes and one got lost. Noticed the box was missing when we got the delivery notice. We had to make about 10 calls to the Pompano location and each time, we were on hold for at least an hour. When we called, waited 90 minutes, and finally got a person to answer, we explained the situation. The office person would say that they will look and get back to us. They never got back to us. It was only by calling over and over, that we ever got any information. The destination site was a completely different story. We called them they answered within a minute, got us the information and returned our calls.

Robert V. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Mayra V.  |  Overall Experience 
Clasificación:
5.0

Thank you for long term secure storage

Christopher B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRADE D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Yasmin C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marie F.  |  Overall Experience 
Clasificación:
5.0

Great place to keep a camper. They have covered spaces and electricity that is included in the storage fee.

James W.  |  Overall Experience 
Clasificación:
4.0

The only thing I wish were handled differently is to explain the move out process. I thought I might have received a refund because I moved out in the middle of the month. I was told that does not occur.

Lorna D.  |  Overall Experience 
Clasificación:
5.0

Always above and beyond.

Bruce N.  |  First Impressions 
Clasificación:
5.0

Victoria was AMAZING & extremely helpful!!!

Lynn B.  |  First Impressions 
Clasificación:
5.0

Very friendly and helpful although phone hold times were excessive

MICHAEL S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William S.  |  Overall Experience 
Clasificación:
5.0

Good customer service

annette m.  |  First Impressions 
Clasificación:
5.0

Great proactive customer service.

Jason P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonya P.  |  Overall Experience 
Clasificación:
3.0

Everything from Uhaul was a great experience the only problem I have is the headlights went out during our drive from Jacksonville to Ft lauderdale and we had to pull over and get a hotel because we could not drive. Thankfully my boyfriend is mechanically inclined and figured out it was a fuse and we bought it and fixed it but I don't think that should have been on us and somehow at least been reimbursed

David R.  |  First Impressions 
Clasificación:
5.0

The storage facility staff was professional and provided excellent customer service!

Dwight N.  |  Overall Experience 
Clasificación:
5.0

I had an extraordinary experience with this company. All employees were very professional , helpful and knowledgeable. I'll definitely use this service again.

Elisabete C.  |  Overall Experience 
Clasificación:
3.0

You are a corporate entity that charges convenience fees for absolutely everything. I even saw a cart fee if you don't return it to the designated area for like $15.00. You squeeze pockets at every corner. Luckily, I am in a place in my life where I can afford all this. Many others, not so much. I don't believe your profit margins accurately represent what you are offering. When is capitalism going to come full circle? When are you going to stop working for corporate America? You are better than that, U-Haul employee. You are better than that. Seancarlbowman@gmail.com

Sean B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrance T.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service

Shamora W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

paul c.  |  First Impressions 
Clasificación:
5.0

Great Experience everything went well.

Gregory E.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert A.  |  Overall Experience 
Clasificación:
3.0

some of the staff was rude..

Kurt K.  |  Overall Experience 
Clasificación:
5.0

Na

JOHN P.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Khadija M.  |  First Impressions 
Clasificación:
2.0

Extremely dissatisfied that U-Haul decided to not install 30 amp power to the covered RV spaces as advertised and that it took 2 years to get the unreliable 20 amp service installed. Gate is often open during the day allowing anyone entry.

Stephen D.  |  Overall Experience 
Clasificación:
2.0

The hours on Christmas Eve were shorter but not listed on the phone and we're not discussed via my booking by phone. Then 2 days later when I tried to access my one- month free storage they could not find my reservation, then was told they overbook and it's first-come:first/serve. I had to come back again the following day(!) to get the trailer unhitched as no one could do it the prior day. I was able to get the storage so I'm grateful it turned out well….

JULIA P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Murray B.  |  Online Move In 
Clasificación:
4.0

Air conditioning was not kept cool enough to protect all items from damage

alexandria s.  |  Overall Experience 
Clasificación:
5.0

Great experience!

JLM E.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Diana D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Miko J.  |  Online Move In 
Clasificación:
5.0

As long as you have a Reservation you have NO PROBLEM.

Kimberly F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Yves G.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

EVILENE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc b.  |  Overall Experience 
Clasificación:
1.0

The experience was a mess from start to finish. We had a reservation and had to delay our move because U-Haul did not have a truck even though we booked and received an email in advance. Just a disaster.

Nadine N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

randolph p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

james t.  |  Overall Experience 
Clasificación:
5.0

Only issue is the parking for loading dock.

geovanny s.  |  Overall Experience 
Clasificación:
5.0

Staff was always helpful and very pleasant. Great team at this location!!

SUSANNE R.  |  Overall Experience 
Clasificación:
2.0

Honestly I always use U-Haul for my business but with this experience I don’t think I will move forward with a corporate account with them again.

Micheal R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean M P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle k.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MARIE MARTHE L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Darrell H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANKIE C.  |  First Impressions 
Clasificación:
5.0

Manager Adam was fantastic! He went above and beyond! We traveled from Canada and he was so patient and accommodating! Associate Sheri was such a delight to work with as well she was very professional! Thank you guys soooooo much! Beyond appreciative of your services!!! 5 stars!!!

Douglas G.  |  First Impressions 
Clasificación:
5.0

Staff was very helpful. Especially Julianna was very patient.

ALEXANDRE J.  |  Overall Experience 
Clasificación:
3.0

I was rather disappointed on move-out day when I made a reservation to pick up and return a 5x8 covered trailer at this location, and when I arrived, I was told that they had no such trailers here and I had to drive 6 miles away to get one. Really guys?

Matt T.  |  Overall Experience 
Clasificación:
4.0

Each time I went to 1 of 2 units there was something in the way of the unit. The front unit there was truck parked against the unit, in the back unit there was large creates that needed to be moved.

MICHAEL H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JANICE M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakichea R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela M.  |  First Impressions 
Clasificación:
2.0

This location is over crowded! Trucks always blocking the entry way of units. Most of the time nothing can be done. Too many pods all over the facility. Used to love it now a complete inconvenience.

Jacques B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanie D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph S.  |  First Impressions 
Clasificación:
4.0

Carlos the maintenance guy is an awesome team member and I'm really thankful he is part of your team.

ryan e.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yves G.  |  First Impressions 
Clasificación:
5.0

Unbelievable service

Frank p.  |  First Impressions 
Clasificación:
4.0

Staff very attentive and explained everything from a to z the one in sample rd and the one in coconut creek area I will recommend it to my friends 👏👏

Jose C.  |  First Impressions 
Clasificación:
4.0

It would have been helpful if the staff provided instructions on how to check into my unit so the alarm did not go off. I had to learn the steps from other renters that happened to be on the same floor with me

Monica S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Faith R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradford H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELDONS K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FERNANDO C.  |  Overall Experience 
Clasificación:
5.0

Fantastic staff and facilities. Would definitely recommend and use again!

Brian L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James L.  |  First Impressions 
Clasificación:
4.0

The only thing I do not agree with is not having a staff member break locks if key is lost. Sending them to a locksmith is very costly when you can also have a in-house person to do that and gain extra costs by surcharge

Roberto P.  |  Overall Experience 
Clasificación:
5.0

I really appreciated uhaul for having 3rd party movers on the website that I could use to help me moved. I used Moon Movers twice and they are excellent!

jasmine p.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

anita G.  |  Overall Experience 
Clasificación:
5.0

The staff were very welcoming friendly and helpful. Highly professional staff.

geovanny s.  |  First Impressions 
Clasificación:
5.0

Full service has it all

Rory V.  |  First Impressions 
Clasificación:
2.0

The management team there is horrible and the one white lady manager is rude and unprofessional

Mohamed S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

shirley w.  |  Overall Experience 
Clasificación:
4.0

A mi me super gusta el lugar y esta cerca de mi casa 👍🏼, soy la esposa de A. Perez 😉

alejandro p.  |  First Impressions 
Clasificación:
1.0

Store manager was very nasty

detries c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Felix P.  |  First Impressions 
Clasificación:
5.0

The staff there was amazing. They answered any questions I had, it was a smooth process.

Quarina G.  |  Overall Experience 
Clasificación:
5.0

I wish you would open more facilities 😁

FRANCISCO A.  |  Overall Experience 
Clasificación:
5.0

Always so clean and the people that watch the building in the evening I believe the name was Pam she was excellent. Gracias

HELEN I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle G.  |  First Impressions 
Clasificación:
2.0

Staff people very unhelpful and rude There is a good location and good facility but poor service

luis b.  |  Overall Experience 
Clasificación:
4.0

It was just getting too expensive. Found a place a little less expensive. But you guys were great!!

Kathy W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Efrain S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jasmine p.  |  First Impressions 
Clasificación:
3.0

Facilities had homeless people hanging around, one approached me accusing me of following him. Reported it to the staff and they acted like it was no big deal. The air conditioned spaces only had AC on in half the areas. Staff was not very friendly, I asked that because I vacated the unit on the 7th of the month would I be credited for the remainder of the month. As I'm sure that 10x10 container won't sit empty very long. She kinda snapped and said "we don't prorated " as she walked past me. poor costumer service skills.

Dale L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacques B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce A.  |  Overall Experience 
Clasificación:
5.0

JUST MOVING IN BUT FAR I AM VERY PLEASE WITH THE STAFF.

virgina j.  |  First Impressions 
Clasificación:
1.0

How do you make a reservation for a storage unit and when you get there they gave it to somebody else and say Is first come first serve what’s the point of making a reservation I drove all the way from New York to Florida On military orders And I had to rent 2 storage unit because they gave mine away and they say it’s a rule that comes from the district managers just let people know ahead of time there is first come first serve instead of Having people make a reservation and waste of time thank you for making this a hard and stressful PCS move

Carmen L.  |  First Impressions 
Clasificación:
5.0

Muy buen servicio y muy amables gracias por la amabilidad

Katherin S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

shirley w.  |  First Impressions 
Clasificación:
4.0

I had no problems with the facility throughout my stay. When I first moved in actually they helped me tremendously by offering another storage unit without hesitation close by to my original unit when I realized all my stuff would not fit in one. If I had any complaint it is not with the staff at the facility but the company policy itself. I only used the storage units for 8 days during my last month and was charged for the entire month on both units without proration.

Lew T.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

CAREY S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

KAREN S.  |  First Impressions 
Clasificación: