Great team, the trailer I reserved had not been returned so they set me up with a comparable trailer for the same price.James H.
Customer Reviews for U-Haul Moving & Storage at S Cobb
Smyrna, GA 30080
(Intersection of Windy Hill Road and South Cobb Drive)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Cambio de propano
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Make sure the app is working properly for those who are using it after hours to drop off equipment. Otherwise, continue to give great customer service!Pamela H.
Elizabeth was very helpful and pleasant. This is my go to location going forward.WILLIAM G.
Dropped off equipment. Everything was good.DORSEY F.
I was unable to get my truck checked in after hours, but a gentleman immediately checked me in when I returned the next morning.Waanda D.
El cliente no dejó un comentario.Phyllis T.
Very efficient drop off and checkout.John D.
El cliente no dejó un comentario.Thomas S.
El cliente no dejó un comentario.Sabrina G.
El cliente no dejó un comentario.Terrio D.
El cliente no dejó un comentario.BRUCE L.
Great experience!Shelton O.
El cliente no dejó un comentario.Jose G.
Friendly and efficient staff!Steven B.
Hard working team . The young lady was working alone for the most part and was doing it gracefully , with details , warmth abs quite well , I might add .Gregory B.
El cliente no dejó un comentario.JOHN R.
Continue the GREAT CUSTOMER SERVICE â€¼ï¸LAWANDA D.
Megan was great to work with. Thank you Megan!Kathirena R.
El cliente no dejó un comentario.Shelly R.
The mobile checkin was too slowTikeya P.
I stored my belongings here for three months. Each time I can in contact with the staff they were always friendly and eager to help. I also rented my Uhaul from them and the process was easy and again they were friendly. They checked in the Uhaul, closed out both my storages and checked in my Uhaul with little help from me. I would definitely use again if I had to!Tennith S. | Overall Experience
El cliente no dejó un comentario.Florence N.
The new GM is awesome!!Deondrey G.
El cliente no dejó un comentario.Goderick L.
Staff was friendly and helped solve a problem I had with a rental that I didn't even know I had until trying to rent. Thanks so much. Nice ride and truck was clean. Always a customer.Penny W.
I was incorrectly charged and had to go through hoops to get my rentalNecole F.
El cliente no dejó un comentario.Ross B.
El cliente no dejó un comentario.Mark R.
Great experience. Customer service was fantastic and the staff couldn't be more helpfulJames K.
I received friendly professional service and I will definitely come back to this location for all future truck rental needs. I also will be recommending them to my friends and family.Esther T.
El cliente no dejó un comentario.Amanda V.
Great transaction.LEWIS H.
Very impressed with the whole experience from making my online reservation. The whole process was great from start to finish. GraciasMatthew B.
El cliente no dejó un comentario.Jerry M.
El cliente no dejó un comentario.Sandro D.
No everything was percey the CS was nice helpful and professionalDerrick C.
Side mirror was broken when truck received so made it difficult to see out of right side. Truck smelled and was very wore out. Tow haul mode made it difficult to drive and wish I was told to turn it off, which greatly improved drive.MEGAN W.
Easy process. Friendly & professional staff. Affordable pricing. Great job!Keisha D.
El cliente no dejó un comentario.JACQUELINE K.
El cliente no dejó un comentario.Sunny R.
Great customer service . I was in and outBrianna H.
Nothing at all, Rep Tommy Spencer was fantastic and helped me out tremendously.Robert M.
El cliente no dejó un comentario.Lindsay C.
El cliente no dejó un comentario.Mark K.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.Jerry M.
Make sure that you have more dolly on deck no was available when I rentedMONQUIE J.
El cliente no dejó un comentario.Willene M.
Keep doing the good work you guys are doingCourtne C.
El cliente no dejó un comentario.JUWANYEA S. | First Impressions
El cliente no dejó un comentario.Donald R.
The entire staff was awesome the truck and the facility was cleanJanskowski P. | First Impressions
El cliente no dejó un comentario.Wanda A.
Quick and efficient return service.VERNON W.
El cliente no dejó un comentario.Anjelica M. | Overall Experience
El cliente no dejó un comentario.Art L.
Staff is friendly, efficient and personable.Dana M.
Always friendly staff and great equipment!Parker V.
Mr. Channel was very friendly and we appreciated his helpJamal S.
El cliente no dejó un comentario.KENNETH S.
Have the extras I ordered (no furniture dolly), but they made it right by giving discount.Kathryn H.
El cliente no dejó un comentario.HOMER P.
El cliente no dejó un comentario.DEVON S.
No problem bring equipment back People were very friendlyMARCIA H.
I tried to return a trailer but they were too full so I had to go to a different location 6 miles further into trafficRaymond S.
El cliente no dejó un comentario.Kailey W.
Megan was amazing. I had accidentally scheduled the incorrect appointment, and she helped me change it with no issues and get me exactly what I needed. David did a great job installing the trailer hitch and got it done so quickly and efficiently! Both of them should be commended on their excellent customer service!Jessica M.
El cliente no dejó un comentario.Natalie B. | Overall Experience
Very goodJOHN T.
Excellent customer service.Scott B.
Very rude and dishonestCarolann M.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.KHALIL G.
El cliente no dejó un comentario.Kathryn S.
El cliente no dejó un comentario.David R.
great peopleJames W.
El cliente no dejó un comentario.Jorge E.
Great job!FALAN H.
El cliente no dejó un comentario.Tom H.
my pick up location was changed due to not having the size truck I neededSteven M.
Timing means everythingCora J.
This wasn't the original return location. Your online process of location drop-off only gave a few locations, and the one I originally chose, 1185 S Cobb Dr, isn't a u-haul site. While I was using the self-guided drop off instructions on Labor Day, the owner of this storage place came out and informed me I couldn't leave the trailer there. Why did this happen??? Not a good experience.MARLA K.
El cliente no dejó un comentario.John Alasdair H.
Meagan is the Best!!!!!!!!!!!!!Charles C.
The truck I rented was dirty it had finger prints on the windows/ mirrors and a little dusty during a pandemicArnetta G.
El cliente no dejó un comentario.Matthew H.
El cliente no dejó un comentario.Loyana S.
El cliente no dejó un comentario.GEORGE D.
The truck couldn't go up hills. Like the transmission was bad or oil was old. Made a hour trip into three.Drew S.
Check out rude. No understand how to work computer. Tried to give me store credit with an on line purchase when I tried to return 6 boxes. Just Ghetto. I am sure you losing money Dr. StadekerWilkie S.
Yucky truck but great people.Terrell P.
Have the equipment at the location requested since we reserved two weeks in advance!!Douglas R.
El cliente no dejó un comentario.Brenda W.
El cliente no dejó un comentario.ROBERT B.
El cliente no dejó un comentario.PAUL J.
Don't offer a truck without proper running Air conditioning to customers in 90 plus degree weather.NEAL W.
U-Haul would be a great company if the reservation system was updated. Even with a reservation, it takes too long to walk in and secure your rental.Arthur P.
Continued Service As Is For The Day ðŸ™ŒðŸ¿ðŸ‘ŒSteveSteven R.
Incredible experience all around.Great customer service and the staff were super friendly.NaTasha M. | First Impressions
Have more parking spaceEMILY S.
El cliente no dejó un comentario.JORGE P.
El cliente no dejó un comentario.LEESHUN B.
El cliente no dejó un comentario.DANIEL N.
Excellent customer service and a top level team both pickup and drop off.Victor M.
Great customer service!!Robert B.
Make sure equipment/tow dolly are in the truck.RHONDA MARIE C.
El cliente no dejó un comentario.Jamila M. | Overall Experience
El cliente no dejó un comentario.Alan W. | Overall Experience
El cliente no dejó un comentario.Sarah C. | First Impressions
El cliente no dejó un comentario.Regan C. | Overall Experience
El cliente no dejó un comentario.Caroline C. | First Impressions
El cliente no dejó un comentario.kelli p. | First Impressions
While the overall experience was great, unfortunately, I was rented a unit that was already rented and sold a lock that was not the right one. It was a doozy when I arrived and could not put my stuff in the assigned unit. However, when I told the store mgr of the issues the next day, he took the time and care to make everything okay. He even replaced the incorrect lock at no cost. Excellent Customer Service!!!ALLITA W. | First Impressions
El cliente no dejó un comentario.Devante B. | First Impressions
El cliente no dejó un comentario.Dorothy W. | First Impressions
El cliente no dejó un comentario.Tennith S. | First Impressions
El cliente no dejó un comentario.timaryah b. | First Impressions
The unit is advertised advising that the space can hold a 2 bedroom. This is false unless your 2 bedroom is boxes only.mackenson j. | First Impressions
This location is GREAT.. except there needs to be a lift or elevator for moving heavy items alone. I know this is a big ask, but it would set your location apart from every other location and you could charge for the service in some way.RICHARD L. | Overall Experience
El cliente no dejó un comentario.MARCIE H. | Overall Experience
Great customer service and very efficient. The facility is clean inside the store and in the storage unit. I will definitely recommend to those in need of a storage facility.Amber T. | First Impressions
I had made a reservation for a storage unit and called and confirmed the day before and the day of. They said they had it but when arriving they lost my reservation. They gave me a unit but it had a lock on it and they didn't have a key my movers were on hourly pay. So that cause their time to increase. More money out of my pocket. This could have been handled a little more bettermarkus f. | First Impressions
This is a very busy store, but the guys there give great customer service. A young staff, but they give their all & are always courteous.Rene J. | First Impressions
The manager was very polite and friendly she has great customer skills she explained everything to me answered all my questions I would definitely recommend this facility to others 👍FABIAN J. | First Impressions
Servicios adicionales en esta ubicación
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