Customer Reviews for U-Haul Moving & Storage at S Cobb

5335 comentarios

2416 S Cobb Dr   Smyrna, GA 30080
(Intersection of Windy Hill Road and South Cobb Drive)

(770) 432-5249

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(770) 432-5249

2416 S Cobb Dr
Smyrna, GA 30080
(Intersection of Windy Hill Road and South Cobb Drive)

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Cambio de propano
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

COREY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric P. 
Clasificación:
5.0

Attendant for hook-up was very nice and professional. Sorry it was raining but he did great! Lady at desk was very nice as well and make my check-out flawless. She had corrected my order (at my request - she removed two dollys for me). Very nice and clean store

William B. 
Clasificación:
5.0

Wish they were not located next to a very busy intersection. Staff was very helpful, professional and pleasant. Will return and recommend to neighbors as a great U-Haul location. I had called the U-Haul on South Cobb near 285 and the woman who I spoke with hung up on me when I asked questions!

June J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher G. 
Clasificación:
5.0

El cliente no dejó un comentario.

HECTOR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
5.0

This location was much better organized than where I originally scheduled my pickup (at S. Cobb & I-285). I received no communication from them that my truck would be unavailable until I was at the location to pick it up. Receiving a text while I'm standing at the counter isn't acceptable notice and I won't use that location again. The late notice forced me to find another location on my own that wasn't so far out of the way. I had to pay movers to sit around and wait for an hour while I went to this location to bring a truck back, and paid for an additional 12 miles roundtrip (plus gas) as a result.

Ross M. 
Clasificación:
5.0

Everything went very well. A very good experience.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lesley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLIVER W. 
Clasificación:
4.0

Very friendly and helpful staff but poorly maintained truck. The Check Engine light was on the entire time and the truck shook badly at most speeds.

Jordan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent T. 
Clasificación:
5.0

Friendly service from pick up to drop off. The trailer performed well; easily got the job done.

Michael K. 
Clasificación:
4.0

This location is GREAT.. except there needs to be a lift or elevator for moving heavy items alone. I know this is a big ask, but it would set your location apart from every other location and you could charge for the service in some way.

RICHARD L.  |  Overall Experience 
Clasificación:
4.0

Overall the experience was great, but the truck's condition was a little below expectations. The driver's side door involved a little extra effort to shut, and a tire pressure monitor warning was displayed on the dash.

Christopher H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tamara H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCIE H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fabien R. 
Clasificación:
5.0

Was not given dolley or furniture pads but I had assumed they would be in truck

Ryan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward C. 
Clasificación:
5.0

David at this location was best

ISAAC L. 
Clasificación:
5.0

Excellent experience reserving the truck, picking it up and returning it, everything great!

Juan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary R. 
Clasificación:
1.0

Explain the billing process, I believe I was double charged for my truck rental, please with a further explanation . Godspeed!

Stephen H. 
Clasificación:
3.0

The customer service need more improvement. I'm aware that this is a busy time but they need to understand the value of there customers!

LaKesha W. 
Clasificación:
3.0

It was a rainy day and the truck was leaking, and some of my property got wet and slightly damaged. The manager completely messed up the account by mistakenly entering the wrong information about our rental and its mileage. This was a negative experience...

Lloyd H. 
Clasificación:
5.0

Excellent service

Idowu A. 
Clasificación:
5.0

Megan was fantastic for check in. Tended to all my needs and provided precisely what I needed. The young gent who greeted me on returning the truck didn't have a name tag, but he was phenomenal. Great attitude, bright and engaging. Went out of his way to attend to a specific problem I was facing. Went out of his way, above and beyond, to make sure I was taken care of. I just wish I knew his name.

Glenn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mevi H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine I. 
Clasificación:
5.0

We need coffee and Danish. Thank you

Timetris R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adgie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ritha M. 
Clasificación:
1.0

They didn't log that I had returned the equipment and charged me weeks later for $80+ without any knowledge or warning. Spoke to Tom the manger and told him the equipment had been returned on the due date. He apologized and said he was logging it as returned. He didn't mention that he charged me $80! sending my account in overdraft. HORRIBLE CUSTOMER SERVICE HORRIBLE

BRIANNA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN F. 
Clasificación:
5.0

No complaints.

Gary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott G. 
Clasificación:
5.0

Staff very friendly

VICTOR V. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAQUNIETTA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce V. 
Clasificación:
5.0

friendly, efficient busy

Melvin F. 
Clasificación:
5.0

The employees were knowledgeable and pleasant. Gracias

Amanda G. 
Clasificación:
5.0

I dealt with the most friendly staff, they were helpful, efficient, and very friendly. Reservation, pick up, and return went flawlessly! I will continue to use this location in the future without question!

Parker V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan I. 
Clasificación:
5.0

The representative there was very friendly and gave great customer service.

onieta S. 
Clasificación:
5.0

Because of the excellent service, and the quality of products, no matter my distance, this is the only facility I use.

Tamiesha F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hunter R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joanne D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ibrahima B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony M. 
Clasificación:
5.0

Nothing it was a very professional and pleasant experience

Kevin K. 
Clasificación:
1.0

I still have not received my deposit back

Ryan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dhanaraju V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith D. 
Clasificación:
5.0

Thank u. Easy.

Scarlett M. 
Clasificación:
5.0

It might help to have more hand trucks available.

Sharim C. 
Clasificación:
5.0

Amazing staff and the female she helped me out a lot and explained to me everything that I was charged for great uhaul place

Kimberly R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timeca A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHANELLE W.  |  Overall Experience 
Clasificación:
5.0

Great customer service and very efficient. The facility is clean inside the store and in the storage unit. I will definitely recommend to those in need of a storage facility.

Amber T.  |  First Impressions 
Clasificación:
5.0

This is a great location for rental. The employees are very helpful and courteous. I have rented from here for years.

Sharon G. 
Clasificación:
5.0

Management was very helpful and understanding.

JUSTIN R.  |  Overall Experience 
Clasificación:
3.0

I was charged for gas even though I filled it over the line it was given to me on. I took pictures and emailed them and I have yet to hear back from anyone. If I ever have to use it again I will not drop off and leave I will stay to make sure that I am not charged for more gas.

Vaneshia M. 
Clasificación:
4.0

El cliente no dejó un comentario.

TONI J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Hugh H. 
Clasificación:
5.0

Great customer service from pick up to drop off.

Monique A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

This was such an easy and pleasant process. Employee was so friendly, helpful and engaging. Was the kindness I needed that day. Highly recommend this location.

Amber C. 
Clasificación:
5.0

Just keep up the good work.

Renee B. 
Clasificación:
5.0

Great service!

Jack B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua R. 
Clasificación:
1.0

Have more trucks available and fix after your drop off set up

Khadijah B. 
Clasificación:
5.0

Nothing, If change one thing I'm not coming back. Awesome service. No complaints.

Kareem Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Davinder S. 
Clasificación:
5.0

This was a great rental. I would definitely recommend

Davion R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
4.0

Great Customer service!

ROBIN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Viridiana C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAPA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick W. 
Clasificación:
5.0

Megan helped us out and she was incredibly helpful.

Lori A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Courtney W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TWYANA C. 
Clasificación:
4.0

The first truck I was given had a broken sun visor on the driver's side and I immediately returned to the store and was issued a new truck with no trouble. Nice people working there.

Apryl Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

IMANI H. 
Clasificación:
5.0

The 2 guys managing the place were friendly, fast. Would hire them for my company in a heart beat.

James F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter F. 
Clasificación:
5.0

I think this location is a well oiled machine. Very clean, organized and efficient and professional employees.

Sandra W. 
Clasificación:
5.0

Tim was very nice and even gave me helpful tips for pull a trailer (my first). Answer all questions and double checked to make sure it was good to go

Tessa V. 
Clasificación:
5.0

Good customer service Keep up good work .

Raynold M. 
Clasificación:
5.0

The pickup team was nice but the Drop-off Team on 1/17/2020 & 1/18 was excellent. They were so nice and talkative that I had left my 2nd set of keys in the arm of the door. They found them the next morning and had them ready for me to pick up. Not the experience I have had in other locations/states so yes Great Job all of you.

Jonathan A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew P. 
Clasificación:
5.0

The check engine light came on and greatly concerned me. Vehicle sounded like it was going to clunk out

Michelle A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LyTania T.  |  Overall Experience 
Clasificación:
4.0

It would be more convenient is the access hours were extended after 10pm. I had two units. I closed out one online with no issue. The second one was closed without my consent. I had emptied the unit and it still had my personal lock on it. It was closed after I had already paid for the month. I will visit the location to get an explanation. The employees were always nice and professional. They answered all of my questions.

Chinitha A.  |  Overall Experience 
Clasificación:
5.0

We had a concession trailer stored there for 4 years. We had no issues whatsoever with this company. David the store manager was super helpful when it came time to finally remove our trailer from their facility. We had to get it towed to our house from their facility and it was quite the job because it sat there for so long. He took his time helping the tow truck driver to come up with ways to get the trailer to roll, but the tires were flat. He tried to fill them and they wouldn't inflate, it wasn't on the rim properly, so he took the tires off filled them with air, and then placed them back properly so that the tow truck driver could tow it, thank you so much for that. My overall experience with the company has been really positive.

LYNETTE A.  |  Overall Experience 
Clasificación:
5.0

The staff at 2416 South Cobb in Smyrna, Ga were especially friendly! David and Cameron were very helpful! They deserve a raise!!!! I arrived at 2 minutes until closing but they stayed and made sure I was situated and knew where everything was! Very good job!

William A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

George D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Martin V.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Adam P.  |  Overall Experience 
Clasificación:
5.0

We had to keep some of our items in storage in GA while we relocated out of state. Staff has been awesome from the beginning to the end.

Veleria H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JACQUELINE K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Burvell W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

brittney h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle B.  |  Overall Experience 
Clasificación:
5.0

The staff are super friendly and amazing very helpful fast paste great experience I’ll definitely recommend them to everyone

Markia J.  |  First Impressions 
Clasificación:
3.0

I had made a reservation for a storage unit and called and confirmed the day before and the day of. They said they had it but when arriving they lost my reservation. They gave me a unit but it had a lock on it and they didn't have a key my movers were on hourly pay. So that cause their time to increase. More money out of my pocket. This could have been handled a little more better

markus f.  |  First Impressions 
Clasificación:
5.0

Very nice and clean. I will be back if needed.

Bessie h.  |  Overall Experience 
Clasificación:
5.0

The staff made things easy.

James W.  |  Overall Experience 
Clasificación:
5.0

This is a very busy store, but the guys there give great customer service. A young staff, but they give their all & are always courteous.

Rene J.  |  First Impressions 
Clasificación:
4.0

The facility seemed secure and well-lit in general but there is no light inside the storage units which makes it difficult to find anything. I'm moved out now but I wanted to provide my opinion.

MARYELLEN A.  |  Overall Experience 
Clasificación:
1.0

When I arrived, I was advised that everything I did over the phone with the customer service rep didn't matter. That they are not connected to the store. I reserved an 8x12 and got an8x8

Jaz D.  |  First Impressions 
Clasificación:
5.0

Great staff. . Especially Meghan

Akintola L.  |  Overall Experience 
Clasificación:
5.0

see above rating

thomas k.  |  First Impressions 
Clasificación:
5.0

Awesome experience

elisabeth c.  |  Overall Experience 
Clasificación:
4.0

Nice place.

anthony s.  |  Overall Experience 
Clasificación:
1.0

Never again

Malaka C.  |  Overall Experience 
Clasificación:
5.0

Tim Tuggle helped me, he was constantly Multi-Tasking, helping others as he helped me. He then proceeded helping me, showing me the pass code that gave me access to my G-10. Thanks to Tim Tuggle,

Jack B.  |  First Impressions 
Clasificación:
5.0

Every body really a Great Team / Thank you very much for all your Help

Eufracio S.  |  Overall Experience 
Clasificación:
4.0

The light needed to be on in unit

JOHN H.  |  Overall Experience 
Clasificación:
3.0

I wouldn’t recommend this facility for the simple fact that this company literally calls you the same day your storage rent is due to bug you about paying, which is VERY annoying!!!

Danielle B.  |  Overall Experience 
Clasificación:
5.0

The facility was clean and easy to access. Sometimes it was difficult to park your car near the loading/unloading area due to the unused trucks, but it was not a substantial problem.

Kathryn D.  |  Overall Experience 
Clasificación:
5.0

The manager was very polite and friendly she has great customer skills she explained everything to me answered all my questions I would definitely recommend this facility to others 👍

FABIAN J.  |  First Impressions 
Clasificación:
5.0

Great place to store your belongings

Jeffery T.  |  Overall Experience 
Clasificación:
5.0

Staff is/was courteous, helpful, fast.

Dana R.  |  First Impressions 
Clasificación:
5.0

Clean facility, helpful staff.

Alisha P.  |  Overall Experience 
Clasificación:
4.0

Thank you for the storage

Napoleon R.  |  Overall Experience 
Clasificación:
2.0

N/C

Vladimy M.  |  Overall Experience 
Clasificación:
5.0

Quick fast and ,,,,great attitude.....love the service..

Horacheo G.  |  First Impressions 
Clasificación:
5.0

The manager takes the extra step to assure the customer is taken care of. ¡Gracias!

AARON S.  |  Overall Experience 
Clasificación:
4.0

Excellent customer service

Derek G.  |  Overall Experience 
Clasificación:
1.0

I HAVE CONTACTED YOU ON SEVERAL OCCASSIONS TO LET YOU KNOW YOU HAVE THE WRONG EMAIL ADDRESS.

chelsea m.  |  Overall Experience 
Clasificación:
5.0

Great employees

Shakeda S.  |  Overall Experience 
Clasificación:
5.0

Nice people, refreshing

pamela s. | Reservación
Clasificación:
5.0

Thanks you for your friendly Services render to me.

yvon a.  |  Overall Experience 
Clasificación:
5.0

Although my experience didn't end well (storage contents were sold), the staff was very friendly and courteous, and the facility was always clean, neat and very well maintained. I would use Uhaul agai

robley g.  |  Overall Experience 
Clasificación:
5.0

My experience at this location has been nothing short of phenomenal. The staff are knowledgeable and friendly. The store manager Brandi is very accommodating. This location is an awesome one stop shop

Victoria B.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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    Propano

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