El cliente no dejó un comentario.Gikonyo M.
Customer Reviews for U-Haul Moving & Storage at S Cobb
Smyrna, GA 30080
(Intersection of Windy Hill Road and South Cobb Drive)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Cambio de propano
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The reservation associate booked the wrong location. The trucks driver side door couldn't be unlocked with the key. The alignment was horrible and made it very difficult to drive. And there wasn't any gas in the truck!Will S.
Staff was above and beyond helpful and made a stressful move, easier. I appreciate everyone there very much.Michael J.
Everything was fine thank youernest H.
Nothing the staff was amazing and nice and very helpful keep up great work had a pleasant experience . thanksArnita Y.
I dropped off after hours. The after-hours drop off process is very cumbersome.Illumani J.
El cliente no dejó un comentario.Jakisha K.
El cliente no dejó un comentario.Lexi M.
El cliente no dejó un comentario.Brittany D.
Truck leaked oil all over a new drivewayGarrett W.
Great experience will use this site again.JAmES K.
El cliente no dejó un comentario.ANNETTE J.
Change windshield wipers.Steve C.
The attentive and capable staff make up for a less than ready for prime time scheduling app.Kevin W.
El cliente no dejó un comentario.Ayesha B.
El cliente no dejó un comentario.ALAN M.
Continue with a friendly smile and the information needed. You all were GREAT, thanks.Kimberly P.
Great at check-in. It was a straight through process and Ms.Aguilar was awesome!!!Rio R.
El cliente no dejó un comentario.Nicholas R.
El cliente no dejó un comentario.MOUNTS J.
The truck I rented had a mechanical issue, it broke down and I had to call for roadside repair. The repair person told me the transmission was damaged when I rented it. When I called the store to discuss they never returned the call. I called twice and was told to call the corporate office. I have used this store before for a local rental and got better results.JEANNE K.
El cliente no dejó un comentario.Paul C.
El cliente no dejó un comentario.Carla G.
This location is not ethical. They made a mistake with the equipment I reserved. I wasn't pleased with the error but tried to work with them and not get upset. Their error cost me vital time and money!! It delayed my move by days! Then, when I return the truck they tried to lie about me, their error and, it felt, even intimidate me! I stood my ground because not only was what they were saying untrue, I could prove what they were saying was untrue!! Worse, they were lying to cover their own error AND charge me for days for the furniture dolly rental even though they KNEW I didn't have it! When I demanded they show their reasoning for charging me days they knew I didn't have the equipment, the big guy yelled out the most baffling things ever, including â€œI have no idea where our equipment is!â€ It's baffling because isn't that his job??!! He stormed off when even the other uhaul workers were looking at him weird. My review is â€œBUYER BEWAREâ€¦ record all calls and interactionsâ€¦ these people lie!!â€Jennifer D.
Yall are so pleasant. Thank you for everything!QueenTara P.
Great staff and great storage unit.JAYLY J. | Overall Experience
El cliente no dejó un comentario.Kelvin D.
Staff was extremely helpful!!Kacey C.
The staff were so helpful and friendly. We will be booking another an at this locationNicholas R.
Still waiting on my receiptOlivia W.
El cliente no dejó un comentario.GUENSLEY D.
El cliente no dejó un comentario.KARLA C.
El cliente no dejó un comentario.christy C.
El cliente no dejó un comentario.Thomas B.
Didn’t get what I expected and they were unorganizedAmana B. | Online Move In
El cliente no dejó un comentario.RaShauntah J.
Accidentally left my planner on the dashboard and it was no where to be found when I called the next morning.Virginia M.
El cliente no dejó un comentario.Steve D.
El cliente no dejó un comentario.MANODRA H.
El cliente no dejó un comentario.Courtney R.
Smooth and easy checkout and quick return anytime.WILLIAM C.
El cliente no dejó un comentario.Chandler P.
Ms Sanches and the Team were AWESOME! thank you for quick service during this Labor Day weekend..Juan C.
El cliente no dejó un comentario.oscar T.
Love these guyskenneth U.
El cliente no dejó un comentario.Steve W.
El cliente no dejó un comentario.Nicole H.
El cliente no dejó un comentario.Elizabeth E.
El cliente no dejó un comentario.Douglas H.
Good job gJim T.
El cliente no dejó un comentario.Cristian R.
El cliente no dejó un comentario.JAYLY J. | First Impressions
El cliente no dejó un comentario.Adan C.
Great location & awesome customer service. There was a problem though, the TRUCK!! This particular truck I rented need IMMEDIATE check up at the repair shop. 15ft truck! After driving for a little over 10 miles, the heat coming from the around the where the breaks pedals are located is unbearable. The transmission too need to be check. GraciasNKWEMIMEH P.
Always excellent, friendly customer service!ROBIN R.
El cliente no dejó un comentario.Stephanie S.
Great customer service.JackE B.
100 percent standard service 100 percent trucks 100 percent standard U HAUL is the best .OKEME U.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.Deborrah P.
The employee checking me in was professional and courteous. He was very helpful. I would recommend this location to a friend!Scott Y.
El cliente no dejó un comentario.abdul S.
El cliente no dejó un comentario.Russell T.
El cliente no dejó un comentario.JOANN K.
El cliente no dejó un comentario.James Z.
El cliente no dejó un comentario.TROY P.
No complaints!Jean T.
El cliente no dejó un comentario.Jasmine L.
El cliente no dejó un comentario.SANDRA R.
I'm a veteran and was told, "You all doesn't honor veteran discounts".Brent P.
The 2 females in the facility would rather talk to each other then to greet a returning customer ..Jordyn P.
El cliente no dejó un comentario.MARVIN S.
Ladarius was fantastic!Christopher E.
2 things. First I was â€œlateâ€ to my reservation time with an emergency. When I was close to premises I checked my email and my reservation was cancelled without a courtesy call. That would have been nice like times in the past to get a courtesy call that they were cancelling. Second I still have not received a receipt. Can you please forward that to my email asapDrew B.
Very friendly and efficient staff. Pick up and drop off were quick and thorough. Great U-Haul location.Stanley E.
El cliente no dejó un comentario.LOVIE G.
El cliente no dejó un comentario.tyler A.
El cliente no dejó un comentario.LOVIE G.
None today .... your staff is great!!Vincent S.
Very quick rental process with friendly staff. Just as good when I turned in the vehicle.john O.
I honestly cannot think of anything that needs to be improved. I was very impressed with the courteous and friendly staff.Michael G.
My agent was very personable and efficientMike B.
Great servicePatricia W.
I called several times to confirm the trailer I needed had been returned before going. I was put on hold, after 10 mins I hung up and called back, just to be put on hold again. This time I held for 5. I called back a 3rd time and again was put on hold. This time I did not hang up. I stayed on hold until I arrived to the location - a total of 46 mins that time. When I arrived, there was not a single customer there and 4 employees just sitting around inside. When I mentioned it to the girl that helped me, she said she had just come in and noone told her anyone was on hold. Some of the staff just dont give a darn about customer serviceleah H.
perhaps the most dangerous to drive and faulty trailer.Santiago J.
The oil light came on and the check engine light and the smell of oil as wellLisa W.
The folks at U-Haul South Cobb are super helpful and friendly. We had a great experience and will definitely use them again.Kathleen K.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Jeffrey O.
The staff here are efficient and super friendly. Another problem free truck rental.William G.
Megan was so friendlySTEPHANIE W.
Experience was frustrating and disappointing. We weren't able to unload until Friday Aug. 5. U Box arrived 2 days late and had to wait another day to have access to it. We were scheduled for Aug. 2 arrival and unload on the 3rd. I was told by the Smyrna location that we would receive a $50 credit for each day it was late so I contacted customer service regarding this credit. I was transferred to a manager to inquire about my credit and she was extremely unprofessional and rude. She would not give me her name and hung up on me. I have been a u haul customer for years since we move often. Sadly I do not plan to use u haul again..Debra A.
Great Service!!!Francisco O.
The return experience was easy and quick thank you to the professionalism of the folks there at the Smyrna locationGary W.
better management, clean & repair equipmentJulie J.
Everything was greatJelisa K.
The original location did not have my equipment on time or at my original pick up location - so I was sent 15 mins away to another location. Also I was inadvertently/wrongly placed on your E-Alert system which precluded me from renting on my original requested day and having to jump through unnecessary hoops and delays - overall I give my experience a 6/10Mark F.
El cliente no dejó un comentario.Austin K.
I did not rent from this location and yet got charged for it. I have not been able to reach the person at uhaul who can resolve this for me. I keep being transferred around and out on hold and sent back to the beginning of the phone queue. It is exhausting and frustrating.Ann K.
Ms. Tina at the office was amazingmary d. | Overall Experience
El cliente no dejó un comentario.Ana L. | First Impressions
my wife and I really liked the staff-so friendly and helpfulJohn M. | First Impressions
My feedback on the facility is that I wish more of the larger units were available at floor level to avoid stairs or a short ramp was in place of the stairs. It also seemed like the motion sensor lights would only activate from the front of the building so with our unit being on the backside, someone had to walk up and down the hall to turn the lights back on. Otherwise, great facility, safe, secure, clean and friendly staff. 5☆ for sure.Ashley S. | Overall Experience
El cliente no dejó un comentario.MARLON D. | Overall Experience
El cliente no dejó un comentario.William L. | Overall Experience
El cliente no dejó un comentario.art m. | Overall Experience
I didn’t receive a lock for my unitqwendeezia A. | Online Move In
This location has the best customer service. Everyone is super friendly.Maryam M. | Overall Experience
Staff is helpful and clean facilityTERESA A. | Overall Experience
Comparing to other U-Haul storage facilities, this one is much cleaner and better maintained. It is well lit, fairly clean, and I really appreciated the courtesy carts to assist moving my stuff into the storage unit. I will use this facility again when I need to and will recommend it to neighbors and friends.Lori O. | First Impressions
The storage units need interior lighting. The lights in the hallway's aren't adequate for both exterior and interior.Phillip P. | Overall Experience
My storage wasn’t big enough so I had to purchase a second one same location what would’ve really been nice versus the sales person said well I’m gonna give you a discount since you had to purchase two stores this is from us I asked him about it he laughed and chatted and I pay the regular way it would be nice if they did that especially since he knew I didn’t intend on purchasing another one but I had to but things like thatWanda S. | First Impressions
El cliente no dejó un comentario.MIKE M. | Overall Experience
1.Cool, welcoming demeanor 2. Very detailed 3. HelpfulFRANK S. | First Impressions
Could not have been a more helpful, professional, friendly and fun crew!! Thanks so muchCecilia A S. | First Impressions
El cliente no dejó un comentario.NaTasha M. | Overall Experience
El cliente no dejó un comentario.Dilesa R. | Overall Experience
El cliente no dejó un comentario.ANITRA C. | Overall Experience
El cliente no dejó un comentario.Angelique G. | Overall Experience
El cliente no dejó un comentario.Jerone R. | First Impressions
The agent who signed me out and back in was very professional. Her manner was customer service oriented. I am a very satisfied customer. Will recommend others to this location.ALLITA W. | Overall Experience
El cliente no dejó un comentario.Michael L. | Overall Experience
Only issue I have was the roaches I seen and killed, but otherwise all was great, equipment needed was availableDiane B. | First Impressions
El cliente no dejó un comentario.Ivory B. | Overall Experience
I stored my belongings here for three months. Each time I can in contact with the staff they were always friendly and eager to help. I also rented my Uhaul from them and the process was easy and again they were friendly. They checked in the Uhaul, closed out both my storages and checked in my Uhaul with little help from me. I would definitely use again if I had to!Tennith S. | Overall Experience
El cliente no dejó un comentario.JUWANYEA S. | First Impressions
The entire staff was awesome the truck and the facility was cleanJanskowski P. | First Impressions
El cliente no dejó un comentario.Anjelica M. | Overall Experience
El cliente no dejó un comentario.Natalie B. | Overall Experience
Incredible experience all around.Great customer service and the staff were super friendly.NaTasha M. | First Impressions
El cliente no dejó un comentario.Jamila M. | Overall Experience
El cliente no dejó un comentario.Alan W. | Overall Experience
El cliente no dejó un comentario.Sarah C. | First Impressions
El cliente no dejó un comentario.Regan C. | Overall Experience
El cliente no dejó un comentario.Caroline C. | First Impressions
El cliente no dejó un comentario.kelli p. | First Impressions
While the overall experience was great, unfortunately, I was rented a unit that was already rented and sold a lock that was not the right one. It was a doozy when I arrived and could not put my stuff in the assigned unit. However, when I told the store mgr of the issues the next day, he took the time and care to make everything okay. He even replaced the incorrect lock at no cost. Excellent Customer Service!!!ALLITA W. | First Impressions
El cliente no dejó un comentario.Devante B. | First Impressions
El cliente no dejó un comentario.Dorothy W. | First Impressions
El cliente no dejó un comentario.Tennith S. | First Impressions
El cliente no dejó un comentario.timaryah b. | First Impressions
The unit is advertised advising that the space can hold a 2 bedroom. This is false unless your 2 bedroom is boxes only.mackenson j. | First Impressions
This location is GREAT.. except there needs to be a lift or elevator for moving heavy items alone. I know this is a big ask, but it would set your location apart from every other location and you could charge for the service in some way.RICHARD L. | Overall Experience
El cliente no dejó un comentario.MARCIE H. | Overall Experience
El cliente no dejó un comentario.CHANELLE W. | Overall Experience
Great customer service and very efficient. The facility is clean inside the store and in the storage unit. I will definitely recommend to those in need of a storage facility.Amber T. | First Impressions
Management was very helpful and understanding.JUSTIN R. | Overall Experience
El cliente no dejó un comentario.DEBORAH G. | Overall Experience
El cliente no dejó un comentario.LyTania T. | Overall Experience
It would be more convenient is the access hours were extended after 10pm. I had two units. I closed out one online with no issue. The second one was closed without my consent. I had emptied the unit and it still had my personal lock on it. It was closed after I had already paid for the month. I will visit the location to get an explanation. The employees were always nice and professional. They answered all of my questions.Chinitha A. | Overall Experience
We had a concession trailer stored there for 4 years. We had no issues whatsoever with this company. David the store manager was super helpful when it came time to finally remove our trailer from their facility. We had to get it towed to our house from their facility and it was quite the job because it sat there for so long. He took his time helping the tow truck driver to come up with ways to get the trailer to roll, but the tires were flat. He tried to fill them and they wouldn't inflate, it wasn't on the rim properly, so he took the tires off filled them with air, and then placed them back properly so that the tow truck driver could tow it, thank you so much for that. My overall experience with the company has been really positive.LYNETTE A. | Overall Experience
The staff at 2416 South Cobb in Smyrna, Ga were especially friendly! David and Cameron were very helpful! They deserve a raise!!!! I arrived at 2 minutes until closing but they stayed and made sure I was situated and knew where everything was! Very good job!William A. | First Impressions
El cliente no dejó un comentario.George D. | Overall Experience
El cliente no dejó un comentario.Martin V. | First Impressions
El cliente no dejó un comentario.Adam P. | Overall Experience
We had to keep some of our items in storage in GA while we relocated out of state. Staff has been awesome from the beginning to the end.Veleria H. | Overall Experience
El cliente no dejó un comentario.Kayla T. | Overall Experience
El cliente no dejó un comentario.Dave D. | First Impressions
El cliente no dejó un comentario.JACQUELINE K. | Overall Experience
El cliente no dejó un comentario.Burvell W. | Overall Experience
El cliente no dejó un comentario.brittney h. | Overall Experience
El cliente no dejó un comentario.Michelle B. | Overall Experience
The staff are super friendly and amazing very helpful fast paste great experience I’ll definitely recommend them to everyoneMarkia J. | First Impressions
I had made a reservation for a storage unit and called and confirmed the day before and the day of. They said they had it but when arriving they lost my reservation. They gave me a unit but it had a lock on it and they didn't have a key my movers were on hourly pay. So that cause their time to increase. More money out of my pocket. This could have been handled a little more bettermarkus f. | First Impressions
Very nice and clean. I will be back if needed.Bessie h. | Overall Experience
The staff made things easy.James W. | Overall Experience
This is a very busy store, but the guys there give great customer service. A young staff, but they give their all & are always courteous.Rene J. | First Impressions
The facility seemed secure and well-lit in general but there is no light inside the storage units which makes it difficult to find anything. I'm moved out now but I wanted to provide my opinion.MARYELLEN A. | Overall Experience
When I arrived, I was advised that everything I did over the phone with the customer service rep didn't matter. That they are not connected to the store. I reserved an 8x12 and got an8x8Jaz D. | First Impressions
Great staff. . Especially MeghanAkintola L. | Overall Experience
see above ratingthomas k. | First Impressions
Awesome experienceelisabeth c. | Overall Experience
Nice place.anthony s. | Overall Experience
Never againMalaka C. | Overall Experience
Tim Tuggle helped me, he was constantly Multi-Tasking, helping others as he helped me. He then proceeded helping me, showing me the pass code that gave me access to my G-10. Thanks to Tim Tuggle,Jack B. | First Impressions
Every body really a Great Team / Thank you very much for all your HelpEufracio S. | Overall Experience
The light needed to be on in unitJOHN H. | Overall Experience
I wouldn’t recommend this facility for the simple fact that this company literally calls you the same day your storage rent is due to bug you about paying, which is VERY annoying!!!Danielle B. | Overall Experience
The facility was clean and easy to access. Sometimes it was difficult to park your car near the loading/unloading area due to the unused trucks, but it was not a substantial problem.Kathryn D. | Overall Experience
The manager was very polite and friendly she has great customer skills she explained everything to me answered all my questions I would definitely recommend this facility to others 👍FABIAN J. | First Impressions
Great place to store your belongingsJeffery T. | Overall Experience
Staff is/was courteous, helpful, fast.Dana R. | First Impressions
Clean facility, helpful staff.Alisha P. | Overall Experience
Thank you for the storageNapoleon R. | Overall Experience
N/CVladimy M. | Overall Experience
Quick fast and ,,,,great attitude.....love the service..Horacheo G. | First Impressions
The manager takes the extra step to assure the customer is taken care of. ¡Gracias!AARON S. | Overall Experience
Excellent customer serviceDerek G. | Overall Experience
I HAVE CONTACTED YOU ON SEVERAL OCCASSIONS TO LET YOU KNOW YOU HAVE THE WRONG EMAIL ADDRESS.chelsea m. | Overall Experience
Great employeesShakeda S. | Overall Experience
Nice people, refreshingpamela s. | Reservación
Thanks you for your friendly Services render to me.yvon a. | Overall Experience
Although my experience didn't end well (storage contents were sold), the staff was very friendly and courteous, and the facility was always clean, neat and very well maintained. I would use Uhaul agairobley g. | Overall Experience
My experience at this location has been nothing short of phenomenal. The staff are knowledgeable and friendly. The store manager Brandi is very accommodating. This location is an awesome one stop shopVictoria B. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
¡Tenemos la selección más amplia de la industria!