Customer Reviews for U-Haul Moving & Storage at Royal Windsor

12,049 comentarios

2700 Royal Windsor Dr   Mississauga, ON L5J1K7
(Corner of Royal Windsor Drive and Winston Churchill Blvd)

(905) 823-9320

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(905) 823-9320

2700 Royal Windsor Dr
Mississauga, ON L5J1K7
(Corner of Royal Windsor Drive and Winston Churchill Blvd)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

The floor of the truck was not even. They had put plates to cover old damaged

VINCE J. 
Clasificación:
4.0

The rep needs to improve her customer service skills. More training that is

QUENTIN S. 
Clasificación:
4.0

The lady taking in the returns was amazing and tolerant with my driving . She deserves a Raise..

Mathias S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARUN K. 
Clasificación:
3.0

El cliente no dejó un comentario.

OLIVERJAMES H. 
Clasificación:
3.0

I refilled the tank over 1/4 of a tank more than what was required due to an over filling at the begining when the truckwas given to me at less than half full. When I returned the truck I was billed an extra $5.93 because I was ver my mileage by $3-. The tank alone for an extra 1/4 tank was 4 or 5 x that. I have tried 4 times to call the location regarding this and been left on hold for 45+mins each time including when I was transferred when i call the main Uhaul line vs the direct line to the location. It's not like they didn't know I put in extra gas, it's on my receipt. I don't usually go to the Royal Windsor location, I go to the South Service Rd location in Oakville. Not impressed.

Lynn C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Valentas Z. 
Clasificación:
2.0

Dirty truck. Ran like crap, lots of highway vibration. Muddy floors when picked up. Cab smelled like cigarettes. Reserved equipment was not available as booked.

Dan D. 
Clasificación:
3.0

The central booking system indicated that the car dolly would fit this particular model but unfortunately it did not. Other arrangements were made that ended up satisfactory. The English spoken at the counter was very difficult to understand.

Roman P. 
Clasificación:
5.0

Labeling drop off spots and a better key drop box area.

Azm Z. 
Clasificación:
4.0

wire harness was damaged and one rear bulb burnt out

Kevin F. 
Clasificación:
4.0

Improve the option for Uhaul app Had difficulty on pre checkin

Brian G. 
Clasificación:
5.0

Excellent, fast, friendly, efficient and respectful customer service.

RUTH J. 
Clasificación:
5.0

I don't know of anything that you could do to improve for the ext customer. Everything was handled very well. No problems to use U-Haul in the future

Don N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allison R.  |  First Impressions 
Clasificación:
5.0

Everything was great

IFEANYI N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vasyl B. 
Clasificación:
5.0

very good service

INFINITY FURNITU I. 
Clasificación:
1.0

Just act according to reservation

Ankit M. 
Clasificación:
5.0

Best service

INFINITY FURNITU I. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ala S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reno C. 
Clasificación:
5.0

Exceptional all around! Love this location! Amazing stuff and very helpful/ accommodating

Nicole M. 
Clasificación:
5.0

Try to reduce the mileage charges.

Robert F. 
Clasificación:
5.0

We picked the trailer up and it was clean and in apparent good condition. However, after loading and hauling through the rain the trailer leaked water and there was damage to some of the contents, some of which were not on the floor. The contents under the cap of my pickup truck that I used to haul the trailer were dry and in better conditions than some of the boxes in the trailer. Temperatures dropped after we arrived at our destination and some items were frozen to the floor of the trailer the next morning when we unloaded it. This is by no mean a reflection on the U-Haul store but more on U-Haul corporate for failing to maintain their equipment as this trailer was designated for one way travel.

J Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Osman S. 
Clasificación:
5.0

very good customer service

INFINITY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hans U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanne C. 
Clasificación:
1.0

I booked a two way trip with a 26' truck three months ago for a move. On Tuesday(two days before my move) I was told they got me a one way 20' truck. I couldn't find another truck such last minute. I finally was told I could get a 26' truck but at a location 40 minutes from my house but it had to be returned to the location. I was assured they would refund any additional miles and they would extend my rental for three days so that it would be the same cost as a two way but I had to pay for gas. I just got back and was told I had to pay an additional 780$ and a late fee of 40$. I had to call head office and jump through hoops to have them honour the compromise I had to accept. I'm so disappointed and appalled with the service and experience. Plus the truck had a lurch and shook.

Nathan M. 
Clasificación:
5.0

I'm satisfied with the service Thank you

Swietoniwski Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jewel K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ana F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrian A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rajesh C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TASHFEEN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

abel P. 
Clasificación:
1.0

I had a booking but it was cancelled without informing me. It was one of the worst experiences as I had to go with a smaller truck on my moving date.

Eren O. 
Clasificación:
3.0

Vehicle drives terrible.

Patrice B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUCKHJEVANSINGH D. 
Clasificación:
5.0

Nothing at this time

adam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynda G R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mariusz K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
1.0

They over charged on refuel and I contacted through email and never hear back

Debin X. 
Clasificación:
5.0

Nada

Michael W. 
Clasificación:
4.0

El cliente no dejó un comentario.

JONATHAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca T. 
Clasificación:
3.0

There was only one person managing the customers. We stood for 20 minutes before approaching the desk to finalize the rental details (we had already completed the online check in) and obtain the keys. I then had to track down another person to put the dolly and furniture blankets in the truck.

Taylor K. 
Clasificación:
5.0

very well done - well organized and easy to do business with.

Terry S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony J. 
Clasificación:
3.0

El cliente no dejó un comentario.

GARY W. 
Clasificación:
2.0

Employees were rude

Jessika W. 
Clasificación:
5.0

Good people Good vehicle Met all my needs without any advanced notice Two thumbs up

Allan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karyn H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM M. 
Clasificación:
5.0

I had to move 2x in one week and there customer service was exceptional and they were willing to help with any questions or changes I had ..so very happy with my experience

Tanya C. 
Clasificación:
3.0

Your mileage changes are ridiculous. Advertise low rental rate and then gouge from there. Very poor model.

DAVIDE L. 
Clasificación:
5.0

Great counter check-in, easy process, vehicle in great shape and features.

Karen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mariusz K. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRANDI O. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Nirav P. 
Clasificación:
5.0

Trailer needs work. Rusry floor. Taigate unsafe. Tongue very loose and traler rattles bad when driving

ROMAN P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Carlos R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Lei H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
5.0

Excellent location, highly recommend, the lady who checked me in was very helpful and even came out to get the trailer put on when she was alone with no help on site. I will come back for sure!

Jeremiah S. 
Clasificación:
4.0

Friendly staff and very helpful, good experience overall

George J. 
Clasificación:
5.0

Very good customer service

Jehad B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alain I. 
Clasificación:
2.0

El cliente no dejó un comentario.

matthew D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jun Z. 
Clasificación:
5.0

Ready service, staff is fast, vehicle ran good.

Matthew B. 
Clasificación:
5.0

Nothing, I got the best customer service

Jehad B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ishaq Z. 
Clasificación:
5.0

Would like to see more than one person on check-in for busy times like Friday afternoon

Susan W. 
Clasificación:
3.0

We rented a 10' truck. When we got in, we found a container of food and a fork and a cardboard sign in the truck, that we had to remove. Perhaps on the return inspections, no one bothered to clean out the truck for the next renter.

Suzanne R. 
Clasificación:
4.0

Quicker times for pickup.

Jeffrey E. 
Clasificación:
1.0

I booked a van a week out and when I came yesterday it was not ready and they didn't have stock of a van… they gave me a bigger truck which I was not comfortable with and I didn't need the room resulting in one of the furniture falling and cracking … to add to that the truck was filthy …. I am very dissatisfied, disappointed and regret giving business to uHaul at Southdown

DANIELJOHN P. 
Clasificación:
5.0

A bit far from my home location, but worth the drive. The staff were all super congenial and helpful.

L Scott C. 
Clasificación:
1.0

Rude staff, long lines. Awful customer services

Dan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LESLAWW W. 
Clasificación:
5.0

I'm a realtor and have my own staging items, and I rent from this location every time I have a listing. Staff have always been fast and friendly.

Ana V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ibrahim H. 
Clasificación:
5.0

I love both cashiers in the front one was Punjabi and the other one was a white girl. I am extremely satisfied with their costumer service. Kind girls they both need raise or a bonus. I am serious.倫‍♂️

Abdul W. 
Clasificación:
5.0

Line was very long and wait time. But staff are always great. Except, I waited for so long to leave because they kept forgetting about me. Then truck did not have my doly. Then tank was nearly on empty when I received it. Not cool, should have been full or at least half.

MARISSA B. 
Clasificación:
4.0

The parking lot tends to get crowded and tough to navigate due to do actual dedicated customer parking. But the mobile pickup went smooth overall, other than the fact that someone had smoked in the truck at some point. But it was a good vehicle and got the job done.

JOHN B. 
Clasificación:
4.0

Enjoyed this new experience of using the App. for return of equipment at this location. Hope it is available at other drop-off locations.

Christopher L. 
Clasificación:
5.0

Everything was great. They were very helpful as we were not familiar with renting a truck and also quick to process the rental.

Vince M. 
Clasificación:
5.0

More staff at the checkin counter. It was a long wait.

Alin M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHESTER V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Iain W. 
Clasificación:
1.0

The rental we reserved weeks wasn't available when we got there and were told we had to wait 15 minutes and to 'come back later'. When we got to the van, we realized that the km out on the paper we were given wasn't accurate and was 23km off, meaning that they would have charged us for an extra 23km of we didn't notice. We had to wait in line again, further delaying us, to get it fixed while we waited. This added an extra 25 minutes to our pickup, further delaying us. I still haven't gotten a final receipt from UHaul after dropping it off and will have to waste more time calling customer support to be put on hold for 20 minutes. This issue with the rental not being available on time and the discrepancy in mileage delayed us as we had a time slot for a pickup of furniture elsewhere as well as our elevator booked. It made the experience very frustrating. I won't be renting from U-Haul again.

Arthur B. 
Clasificación:
1.0

I ordered and got confirmation at Mavis/dundas for a 26' truck and i was told only 20' available a day before pickup. When arriving i was told there is no truck and i have drive extra 40km to another location. I would not recommend to use this location as its not professional and the representative was very rude.

ANWARALLY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAMBERTO A. 
Clasificación:
4.0

Have the proper mileage recorded for the van before it gets rented out. Kimberly at customer service was great at rectifying the over charge due to mileage when I sent her photos of starting and ending mileage and gas.

Diane S. 
Clasificación:
5.0

I was looking for the smallest utility trailer that has a ramp, and ended up renting online a much larger trailer than I wanted, because smaller ones that do have a ramp are not shown on your webpage. It only became obvious you have the smaller ones with ramp once I visited this U-HAUL location. You need to update your website to reflect this.

Shaheen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohamed H. 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALD N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael A.  |  Overall Experience 
Clasificación:
5.0

Great facility and great team.

Rodger L.  |  First Impressions 
Clasificación:
5.0

Nice and clean building and staff were very helpful.

Peter H.  |  Overall Experience 
Clasificación:
5.0

Awesome

Peter H.  |  First Impressions 
Clasificación:
4.0

Need more people at the service counter. Always a lineup

Kevin B.  |  First Impressions 
Clasificación:
5.0

Excellent staff and service, everything was quick and easy and we were setup up in no time at all.

Alexander P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

daniel M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

joey C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Fraser C.  |  Overall Experience 
Clasificación:
5.0

I need to speak to ur head boss it was a nightmare with the girl booking me on the second floor with no elevator at Royal Windsor Dr location thanks all the best for uU I have to go to bed now 0430 comes early for me

Grant K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sourakata b.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

NSE M.  |  First Impressions 
Clasificación:
5.0

Excellent services

JOSE A.  |  Overall Experience 
Clasificación:
4.0

Na

sourakata b.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

BRONSON P.  |  Overall Experience 
Clasificación:
5.0

Staff very friendly and competent. Truck and storage unit very clean

JOY D.  |  First Impressions 
Clasificación:
5.0

Ok

JOSE A.  |  First Impressions 
Clasificación:
5.0

Kailash provided excellent help and service.

Fraser C.  |  First Impressions 
Clasificación:
5.0

This was by far the cleanest storage area that I have utilized. Access was good, place was pristine, staff was friendly and attentive. Highly recommend.

Jason B.  |  Overall Experience 
Clasificación:
4.0

No complaints

DARRYL B.  |  Overall Experience 
Clasificación:
4.0

A nail punctured my car tire at the facility

ali c.  |  Overall Experience 
Clasificación:
1.0

Poorly organized. My reservations are never right awful customer service. Rude and everyone looks miserable working there. Don't think I'll be back

Tara N.  |  Overall Experience 
Clasificación:
3.0

Staff are just very apathetic-- they will help when you ask but seem supremely bored and irritated to help.

Kathryn D.  |  Overall Experience 
Clasificación:
5.0

Only thing I don't like is anything's no asking me to upload my ID. I don't do anything like that EVER I like to deal with the fine people you hire

LINDY M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve Z.  |  First Impressions 
Clasificación:
3.0

There was a wonderful older lady to cleans the unit, she was great & friendly ( i wish I could remember her nams). As this storage unit has 2 levels, they should have a lift or an elevator for 2nd floor units. It is very difficult to move in & out of without the lift or elevator.

Tara G.  |  Overall Experience 
Clasificación:
5.0

Storage well maintained

mina e.  |  Overall Experience 
Clasificación:
5.0

Very helpful and friendly staff.

Seandra A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DONOVAN G.  |  First Impressions 
Clasificación:
5.0

Great service. Very organized for pick up and drop off of truck rental. Khamoni was especially helpful with getting a storage locker organized last minute for us. Rating this location as top notch!

ROBERT K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelli H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristhian T.  |  Overall Experience 
Clasificación:
4.0

The facility was fine. It would be much better if there was a large elevator at the front that could be used to access the 2nd floor.

Deborra A L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERIN A.  |  Overall Experience 
Clasificación:
5.0

Very helpful, friendly staff member! An elevator by the front entrance of the storage building would be a great thing.

Deborra A L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

EMMANUELV P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CAMERON C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick C.  |  First Impressions 
Clasificación:
5.0

I have never used a storage facility before but based on: 1. Location (Winston Churchill and Royal Windsor; 2. The security of the facility; 3. Heated facility; 4. Cleanliness 5. Availability of large or small access door; and 6. The availability of free use dollies; all mean that I would recommend these storage facilities with confidence.

joseph a.  |  Overall Experience 
Clasificación:
3.0

Unable to access unit unless staff isnt there- apparently an issue with my code that will not be able to be resolved until Wednesday. Not the answer i was expecting

Alana D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ian T.  |  First Impressions 
Clasificación:
4.0

great experience

CHRISTOPHER T.  |  First Impressions 
Clasificación:
1.0

I have not been able to get in the facility yet w my accrss codes they gave me and I dont have anywhere to store my stuff. And the unit is paid for already. Ridiculouis...

Charles C.  |  Online Move In 
Clasificación:
5.0

Great customer service! Helped me with no notice, and made everything simple and easy for me!

stacey b.  |  Overall Experience 
Clasificación:
5.0

Very helpful to my wife and daughter and great customer service

Jonn R.  |  First Impressions 
Clasificación:
5.0

Very recommended, the staff nice and friendly. Gracias

maribel c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

catherine L.  |  Overall Experience 
Clasificación:
5.0

Staff were great!

lisa a.  |  First Impressions 
Clasificación:
5.0

Everything was great except there was a lot of dust coming from the open roof. Thank you for taking good care of my stuff! Merry Christmas and happy year! Jill

jill e.  |  Overall Experience 
Clasificación:
4.0

Staff are very friendly and accommodating. Systems could be improved, I booked online but was asked for much of the same information again when checking in. The storage is exceptionally clean and well maintained. The lack of elevator is a pain.

Hugh L.  |  First Impressions 
Clasificación:
4.0

Need to answer the phone! I called a dozen times during the day and every time it went to vm and then corporate. I had a simple but very important question. You almost lost me as a customer because it was SO frustrating. Seriously, improve this.

RJ E.  |  Overall Experience 
Clasificación:
5.0

Everyone was very friendly and accommodating. The lady I spoke with on the phone to make a reservation was especially helpful.

Beverley A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GRANT F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Joe S.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

marian U.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ray p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

stacey b.  |  First Impressions 
Clasificación:
5.0

La señora y el señor que me atendieron, este sábado 6 de SEP al medio dia lo hicieron de manera muy profesional, a pesar de que hablo poco ingles. Quiero resaltar la cordialidad y la calides de estás dos personas, no supe cómo se llamaban, creo que la señora se llamaba Daniela!! Felicitaciones.

Gabriel C.  |  Overall Experience 
Clasificación:
5.0

Excellent service, thanks

yuriy o.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

nancy g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex N.  |  Overall Experience 
Clasificación:
2.0

My credit card was charged for an entire extra month for two storage units, despite having moved out. I am now having to spend hours going back and forth with head office by phone, email and chat to get my refund. This location *never* picks up their phone, the call always bounces to the main customer service line. Moving in was smooth, moving out has been an absolute pain. Would not recommend.

Henna K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Noura M.  |  First Impressions 
Clasificación:
5.0

I have no complaints about the cleanliness or customer service at UHaul Royal Windsor Storage or staff. A recommendation is for a Kiosk where you are able to check in UHaul vans and/or trucks by scanning and placing into drop box.

Shayeal P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

elaine b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MAIRIN L.  |  Overall Experience 
Clasificación:
4.0

The place is very clean and tidy. The only reason why I didn't give it a 5 is that when I moved in I was way younger. Now I have a bad back and the storage does not have an elevator. It was hard for me to bring things down the stairs.

MICHEALA t.  |  Overall Experience 
Clasificación:
5.0

Awesome to book a unit on-line then exceptional customer service at the location

RJ E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bronte M.  |  First Impressions 
Clasificación:
2.0

staff unfriendly and uncooperative.

George K.  |  Overall Experience 
Clasificación:
4.0

Excelente service

Clara A.  |  First Impressions 
Clasificación:
4.0

Gracias

George K.  |  First Impressions 
Clasificación:
5.0

I was at this facility to rent a storage locker. I was looked after by Courntney, who went above and beyond in service to make my customer experience an excellent one. Gracias.

hedi j.  |  First Impressions 
Clasificación:
4.0

The storage rooms have no lights. Are a little bit too dark.

jorge s.  |  Overall Experience 
Clasificación:
5.0

Just the period of waiting to be attend bit slower but great staff!

Adelino M.  |  Overall Experience 
Clasificación:
5.0

Great location. Everyone that works here are great service people. Tomy was the best! Thanks Tomy for all your help in choosing the right size of storage unit.

JOSEPH A.  |  First Impressions 
Clasificación:
5.0

Very courteous and reasonably fast service

joseph a.  |  First Impressions 
Clasificación:
4.0

Great storage and friendly staff!

Adrian G.  |  Overall Experience 
Clasificación:
5.0

Amazing staff always ready to help sometimes parking was challenging but they could always find a place for you. Well done thanks for the great service

Marie W.  |  Overall Experience 
Clasificación:
5.0

Very friendly and polite

Adrien L.  |  Overall Experience 
Clasificación:
5.0

Great service

Adelino M.  |  First Impressions 
Clasificación:
5.0

Uhaul Royal Windsor provided exactly what I needed. Thankyou.

Mary R.  |  Overall Experience 
Clasificación:
2.0

The staff was mixed. Multiple account issues - even not knowing if I had an account despite being there for months. A few team members were very helpful, two were not. Was a nightmare overall.

manzoor a.  |  Overall Experience 
Clasificación:
5.0

All was fine.

Jozef S.  |  Overall Experience 
Clasificación:
5.0

This is a great Uhaul, wonderful staff who work hard to make sure clients have what they need. Great location

Carmen C.  |  Overall Experience 
Clasificación:
5.0

Total Satisfaction! Thanks U-Haul you made our move so easy!Thanks Lynn Harpell

Lynn H.  |  Overall Experience 
Clasificación:
5.0

great staff

Alexey N.  |  First Impressions 
Clasificación:
5.0

We are repeat customers and 100% happy with the service and facilities at this location.

sydney m.  |  Overall Experience 
Clasificación:
5.0

Fantastic staff. Everyone is very knowledgeable and eager to help. Very clean facility. Will be happy to recommend and be a return customer. Was a pleasure doing business with you. Gracias.

lauren m.  |  Overall Experience 
Clasificación:
5.0

All I needed from a storage facility was provided

Oleksandr K.  |  Overall Experience 
Clasificación:
4.0

Move out date is wrong. We moved out before our month ended but not reflected here. Getting an email that payment was past due was annoying. Other than that, all good.

Betty Jo P.  |  Overall Experience 
Clasificación:
2.0

Unable to get ahold of the actual store it always get transferred and I can't find out about my deposit I left for the truck because no one was answering

sarah g.  |  Overall Experience 
Clasificación:
5.0

Your climate control storage was exactly what I needed.

Dominic C.  |  Overall Experience 
Clasificación:
2.0

I home that there is no confusion and the Royal Windsor booking had been successfully transferred to Oakville. The lack of ground access storage units coupled with the absence of freight elevators...

Michal P. | Reservación
Clasificación:
5.0

Best employee that actually cares about customers on what is good for them.

abdullah a. | Reservación
Clasificación:
5.0

Very kind and courteous.

Jason M. | Reservación
Clasificación:
5.0

I can not say enough great things about the staff and facilities. Excellent is the word! Thanks for everything and everyone at this facility, this is UHAUL! Best experience. Al Rodgers and family

Allen R.  |  Overall Experience 
Clasificación:
3.0

It took at least 4 long phone calls to set up online billing. I kept getting charged late fees when I had previously set up auto pay over the phone. Unbelievably frustrating and a waste of time.

Charlotte C.  |  Overall Experience 
Clasificación:
5.0

No issues whatsoever.

WILLIAM S.  |  Overall Experience 
Clasificación:
5.0

Service is prompt and very proffessional.

Alice M. | Reservación
Clasificación:
5.0

The staff were curtious and very helpful, before and after. would recommend this facility to my friends and others.

Peter H. | Reservación
Clasificación:
5.0

I was good experience.

Jozef S. | Reservación
Clasificación:
5.0

Fast friendly and they went above and beyond.

Ronnie J. | Reservación
Clasificación:
5.0

Rented the storage area for approximately ten years, went through and met many staff and managers, and everything was consistent and all staff excellent in their duties. Busy, no problem pro staff

RICHARD W.  |  Overall Experience 
Clasificación:
5.0

Always a great place to get moving equipment. The complimentary storage was super. Thanks.

Livinus O.  |  Overall Experience 
Clasificación:
5.0

Ideal for short term storage and very convenient.

Michelle B.  |  Overall Experience 
Clasificación:
1.0

I did not move out and if you look at the history on units 217 and 2046 you will see all the issues I have had

Samer F.  |  Overall Experience 
Clasificación:
3.0

Storage units need better lighting. Staff was fine but never enough people working so long wait times for service.

Sandy F.  |  Overall Experience 
Clasificación:
3.0

I moved out of a unit on Apr 29. I was told it would be processed and I would receive an email confirmation the next day. I had to call 3 times to get the move out processed. It took 1 week to process

Samer F.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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