Customer Reviews for U-Haul Moving & Storage at Route 9

3,549 comentarios

2180 Rte 9   Toms River, NJ 08755
(Located between Route 70 and Cox Cro Rd)

(732) 367-0004

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(732) 367-0004

2180 Rte 9
Toms River, NJ 08755
(Located between Route 70 and Cox Cro Rd)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

just great

Eliot A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY F. 
Clasificación:
3.0

I was not told that I would be charged for gas so I put gas in and paid for gas twice.

ANDREW F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caren S. 
Clasificación:
5.0

Staff was very helpful and flexible to meet my needs

George K. 
Clasificación:
5.0

I didnt have any complaints. Brandy did what we needed and was very nice to work with. Thank you Brandy!

James K. 
Clasificación:
5.0

Quick & professional check in & pick up onsite.

Brian L. 
Clasificación:
5.0

Simple and easy.

Zion C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea C. 
Clasificación:
5.0

Make sure the ratchet strap cranks on the car haulers are lubed. They were pretty seasoned and required a good spraying of WD40 to be used easily.

Brett S. 
Clasificación:
5.0

Very accommodating and friendly stuff!

yona Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eliezer R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele A. 
Clasificación:
4.0

El cliente no dejó un comentario.

John O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob J. 
Clasificación:
5.0

Excellent operation. That's why I'm a return and pleased customer.

CLIFFORD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIXSA L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eduardo V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis D. 
Clasificación:
5.0

As always staff was very courteous.

Richard L. 
Clasificación:
5.0

The rep which checked me in was superb. Thanks

michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIRIAM S. 
Clasificación:
5.0

Everything went very smoothly..they were very helpful.

Jacob G. 
Clasificación:
5.0

Not a thing. My experience .was all that I could wish for, including the cordial excellent staff, all good people, especially Ms Denora. Additionally, the rates are very fair. Would gladly recommend U-Haul to anyone.

Theodore P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Penelope B. 
Clasificación:
5.0

Check in was with Eric and Brandie and they were each very helpful and pleasant.

Stuart T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Moshe K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney B. 
Clasificación:
1.0

The representative I spoke to was rude and had a lot of attitude

Moshe T. 
Clasificación:
5.0

Was a pleasure dealing with the staff at this locale.

Frank F.  |  Overall Experience 
Clasificación:
5.0

Very helpful stuff

yona Y. 
Clasificación:
1.0

Most things were ruined by rodents or water damage. Awful.

Neil B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Katelyn K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Katelyn K.  |  Overall Experience 
Clasificación:
5.0

Check in was very easy, the clerk was nice and answered all of my questions.

Ellen V. 
Clasificación:
5.0

Anthony and Samantha handled my complicated & late on a Friday booking with many changes and compensated me for not having my requested equipment available. Not only did they compensate me, but I didn't have to ask, and they did it happily. I called to see what could be done with my reservation - not expecting much so close to my pickup date. They literally extracted a better customer experience out of me, and I didn't have to lift a finger. Everything was ready for me at pickup time. My truck had been repaired at one point - the canopy over the shelf in the back had compound all over it and it leaked a bit. Other than that, the truck was fine.

Christopher E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Becerra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis I. 
Clasificación:
5.0

Property was clean and neat inside and out. Staff was very professional. Easy return procedure.

Edmund F. 
Clasificación:
5.0

I think your doing a great job as it is!!! Thank you!!!

Raymond D. 
Clasificación:
5.0

Had a 1pm appointment and work started exactly at 1pm and finished 10 minutes early, the installer showed me the work to confirm I was happy with the hitch install Very professional and would recommend Jason

Roger K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Moses R. 
Clasificación:
4.0

More accurate timing for equipment pick up

Charlie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
4.0

Since I couldn't rent in Cream Ridge, NJ they sent me to here at $0.99/mile. After leaving I found it was $1.99 mile. I canceled my second day plans for the truck. You change huge rates for damage to the trucks, but don't fix them. You just add more targets so it looks like it was in a war. Either you care about the trucks' appearance or you don't. Friendly and Courteous staff!

Richard O. 
Clasificación:
5.0

El cliente no dejó un comentario.

YISROEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert i.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eduardo V.  |  First Impressions 
Clasificación:
5.0

Installer very nice and helpful.

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yehudah G. 
Clasificación:
5.0

Vehicle passenger side mirror did not stay in place during operation posing hazardous condition with poor visibility on passenger side of vehicle.

Ciara D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny D.  |  Overall Experience 
Clasificación:
5.0

My initial reservation was at a different location but something went wrong. I was annoyed at the inconvenience but it was the best mistake ever. I have moved too often in the past 20 years. This location was by far the best experience that I have had in renting a moving truck. The reason for that is absolutely due to the staff, Mike and Ron. Thank you both.

Kelly M. 
Clasificación:
5.0

Brandy and her staff were always very helpful and always polite.This was my second time there.Thank you,Again.Peter M.Amalfa

PETER A.  |  Overall Experience 
Clasificación:
5.0

The services and equipment are awesome.

Amos D. 
Clasificación:
5.0

Clean easy access facility. Staff was always pleasant and helpful.

Maryann B.  |  Overall Experience 
Clasificación:
5.0

I don't think there is any improvement at all. They were all so nice and helpful. Definitely would use them again. Great stuff!

Kelly O. 
Clasificación:
5.0

Shawn is absolutely an asset to your organization

SHARIF M. 
Clasificación:
5.0

This was the second time I rented a U-Haul truck. The whole process from start to finish was great. I will always rent from U-Haul. Thank You.

Gregory S. 
Clasificación:
5.0

I dont know enough about the business, but as far as booking it was seamless

FREDDIE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Inflatable A. 
Clasificación:
5.0

Great service!

Maurice W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cardone T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert M.  |  Overall Experience 
Clasificación:
5.0

I am an Auto Mechanic and installed my last hitch 4 years ago. I was amazed how they installed the hitch in 30 minutes. I called and 15 minutes later I arrived and within 5 minutes the car was being worked on. They seen I had military plates and gave me a discount. This is why I only use uhaul for all my moving needs. Thos Toms River location was very clean the the personal were very friendly. Thank you Uhaul for setting the bar very high, it was a true pleasure to deal with your company again.

Mike B. 
Clasificación:
5.0

Upgraded my storage and found it to be clean ,easy use and the staff helpful. Pleasure to be a customer..

Leonard L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerry H.  |  First Impressions 
Clasificación:
5.0

Best customer service and very good truck

Eliyahu H. 
Clasificación:
5.0

Folks at this location are very friendly, knowledgeable, and super helpful. Just a reminder to check the tire pressure before clients pick up.

pat H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney H. 
Clasificación:
2.0

in one word, unprofessional. The desk agent called me 6 times throughout the day from an unknown number and did not leave a message. I picked up the call after i left work at 530p and the agent wanted to know if i could pick up the truck sooner than 630p. i stated I had just left work and was an hour away. he seemed annoyed and wanted to make sure that i knew they closed at 7. At 630p on the nose, he calls me twice and still does not leave a message. I arrive at 635p. the agent informed me that there was a contactless option if i wanted it for after hours. I explained I wasn't sure why the issue, the check in process takes 5 mins and i had already checked in on line. if i wanted to use the contact less option i would have. the agent verified the rented equipment was in the back of the truck, started the vehicle and said 'have a nice day'. there was no walk around the car, no chance to ask questions on the operation of the truck. there was no customer service shown. i got in the truck before 645p. noted the cab smelled of cigarette smoke and was only at 1/4 tank of gas. The contract stated i would have 1/2. The miles were also off by 3. i thought to myself, the added gas and 3$ a mile i will owe was worth NOT having to go back in and talk to the agent. The check IN process was seamless and professional. i understand the clientele in the area of this Toms River/Lakewood location can be difficult, but there is no need to act annoyed when the person giving you business has done nothing wrong.

Jesse F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hugo T. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
4.0

El cliente no dejó un comentario.

rick W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James O. 
Clasificación:
5.0

This was my first time at this facility. I had 2 other hitches installed at other Haul facilities. This is by far the BEST. The place was clean and the employees were knowledgeable and friendly. I highly recommend this facility

Gerard B. 
Clasificación:
5.0

I can not think of anything that you can improve on. I've used your location twice recently. Once for the installation of a hitch on my son's vehicle and to return a trailer that I had rented in Michigan. Each time I was welcomed quickly by your staff. Thank you for your efficiency.

Chris B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Solomon S. 
Clasificación:
5.0

Staff were friendly and helpful. Installation of bike rack took 1 hour, just as we were told it would. No suggestions on improvement!

Kurt L. 
Clasificación:
5.0

El cliente no dejó un comentario.

david C. 
Clasificación:
5.0

I was impressed by the whole thing I am a service worker also and this was a great service experience the man that installed it was fast and through and every employee was very friendly

robert P. 
Clasificación:
5.0

From the minit I walked in the girl at desk was so helpful and happy I was a little early they took me right away service guy was very professional treated my truck with respect in and out 30 min professional service and pleasure to deal with your staff

Matthew P. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

YISROEL S. 
Clasificación:
5.0

Service was great- courteous and efficient. Staff was patient and clear in instructions related to how the car hitch operates.

maryellen D. 
Clasificación:
5.0

Everything went smoothly..and the staff were great.

Mary F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth H. 
Clasificación:
5.0

The folks that helped me out were extremely friendly, and they managed to get the job done significantly faster than they estimated, which was great!

Steve T. 
Clasificación:
1.0

Did not quote "the correct price. Took a tool out of my car. I called to tell them I would return to pick up the tool when I did I was told it was thrown out. Cost me another $20 for the tool...

walter D. 
Clasificación:
5.0

Not much you can do - service was excellent all around...thank you!

John C. 
Clasificación:
5.0

Very nice people

Chaim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

Technician was excellent. Sorry didn't get his name.

Mike F. 
Clasificación:
5.0

El cliente no dejó un comentario.

AXEL P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elias V. 
Clasificación:
5.0

I never leave reviews but the customer service at this location was so good that it certainly warrants a call out. I wish I had their names, but the lady who originally greeted me, as well as the gentlemen who I returned the truck to could not have been nicer, and more professional. I will only rent from this location when down the shore from now on. ¡Gracias!

Michael K. 
Clasificación:
2.0

Person who assisted with checkout did not seem to know how to use the system since it took 20+ minutes to figure out some 'system' issue. Added $40 of insurance even though it was declined, said it would take time to cancel and create a new contract if I wanted to remove it. Since I was out of time I just paid for it...

CHESKEL L. 
Clasificación:
1.0

Urine on the unit doors. Everything inside ruined by water or rodents. Horrific.

Dolores B.  |  Overall Experience 
Clasificación:
5.0

They were incredibly helpful. The other location I picked the truck up from made an error and they were able to fix it easily and quickly.

Alexandra P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krzysztof C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorothy M. 
Clasificación:
5.0

Shawn is absolutely awesome!

SHARIF M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leon T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer E.  |  Overall Experience 
Clasificación:
5.0

Friendly and helpful staff! Highly recommend! Brandi and Anthony went above and beyond.

Meaghan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Inflatable A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHUNDA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jacqueline C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOROTHY G. 
Clasificación:
3.0

The whole process was fairly easy except for the moving help area. That was a little tricky make sure to read instructions carefully. Ultimately, it was very convenient and our belongings arrived intact.

Denise L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gus D.  |  Overall Experience 
Clasificación:
1.0

We had a ton of stuff ruined do to severe water damage.

Neil B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S.  |  Overall Experience 
Clasificación:
1.0

way to expensive, staff was brutally rude and unaware of almost everything

AVERY B.  |  First Impressions 
Clasificación:
5.0

As always Pamala and her team were awesome. So much help. Pamala always goes above and beyond for her customers. We will always go back to her.

Jane and Frederick W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN F.  |  Overall Experience 
Clasificación:
5.0

Brandie was fantastic. Very helpful and was a pleasure to work with.

Jane and Frederick W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond T.  |  First Impressions 
Clasificación:
5.0

We had a wonderful experience with U-Haul. Pam and Brandie were an absolute pleasure to work with and the rest of the staff were always very friendly and helpful. Do not change a thing! Thank you for being there for my family!

Christopher R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA M.  |  Overall Experience 
Clasificación:
5.0

The price for the large unit was cheapest I'd inquired about. The staff worked diligently with me and my last minute request.

Bonita M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY C.  |  Overall Experience 
Clasificación:
5.0

Associate Pamela was very courteous and professional in processing my transaction and made my move-in very pleasant!

Anthony s.  |  First Impressions 
Clasificación:
5.0

staff was above and beyond I had a very excellent experience I love them they are so kind and considerate and knowledgeable I appreciate the time that they took to make sure everything was in order

GENEVER V.  |  First Impressions 
Clasificación:
5.0

They provide a great service for rv owners with rv storage. While not the cheapest, definitely makes up for it with product and service.

Chris W.  |  First Impressions 
Clasificación:
5.0

Staff was very accommodating They were polite and friendly They answered all our concerns

Craig C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David P.  |  First Impressions 
Clasificación:
4.0

All good. Many friends found here.

Christy K.  |  Overall Experience 
Clasificación:
5.0

All staff was great from day one. I got great advise and was helped quickly and conveniently. Thanks for all

Ruth R.  |  First Impressions 
Clasificación:
5.0

The whole u haul team was very good. Had a great trip back to new Jersey. Truck ran good. Thanks again everyone at u haul.

JOSEPH O.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert M.  |  First Impressions 
Clasificación:
5.0

The staff was always professional and helpful. And the prices were affordable.

phyllis W.  |  Overall Experience 
Clasificación:
5.0

Overall excellent customer service

KIMBERLY C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D.  |  First Impressions 
Clasificación:
5.0

Great facility general manager!

NOAH F.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

VINCENT I.  |  Overall Experience 
Clasificación:
5.0

Staff very friendly, knowledgeable and helpful. Took care of business in just a few minutes.

Robert C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaya B.  |  Overall Experience 
Clasificación:
5.0

Brandi and her staff were wonderful and a pleasure to work with. A very well run facility.

jim M.  |  Overall Experience 
Clasificación:
5.0

Absolutely excellent experience and staff. I'm honored to be at this facility.

Da'Shawn P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lekia E.  |  First Impressions 
Clasificación:
1.0

The unit leaked and rusted a $1000 electric motor I was given a tarp and told there was no active leak just when the wind blows a certain way it can cause the unit to leak and that there was no guarantee it wouldn't happen again but probably wouldn't . It did I moved my stuff to a different facility.

kyle m.  |  Overall Experience 
Clasificación:
5.0

If I need storage again I will try to get it here again! Awesome

Willie S.  |  Overall Experience 
Clasificación:
5.0

Richard was the best!!

Eileen D.  |  First Impressions 
Clasificación:
5.0

Brandie very good! Thank you for everything!

Aaron C.  |  Overall Experience 
Clasificación:
5.0

Great staff, very helpful and friendly. They were very supportive and responsive to everything we needed

Delia W.  |  First Impressions 
Clasificación:
4.0

Pamela was extremely helpful and accommodating of all my questions and concerns. Ron and Rich were very helpful. When I checked in on 2.27.22

Be J.  |  First Impressions 
Clasificación:
4.0

Had an issue of double booking on a storage unit. BUT, I was given choices of an inside unit or a location that had a drive up access 3 miles away. All in all it wasnt a huge inconvenience and everything worked out fine. I was able to move my things in while the paperwork process was being completed which was also very helpful. I've always had a good experience using this facility and will continue to come back.

Chris V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA C.  |  First Impressions 
Clasificación:
5.0

Brandie, Pam, and Ron are great. They very helpfull and always took in to account your situation. I will recomend this location to everyone I know needing storage..

Noel J.  |  Overall Experience 
Clasificación:
5.0

Staff very helpful and friendly

Barry I.  |  Overall Experience 
Clasificación:
5.0

Good job well done

Roberto D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikki F.  |  First Impressions 
Clasificación:
5.0

Everything and Everyone was Great !! Thank You.

Dominick S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ilse s.  |  First Impressions 
Clasificación:
5.0

Great service and the best place ever.

COREY B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne V.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Christian S.  |  Overall Experience 
Clasificación:
5.0

the Owner of this franchise is PHENOMENAL!!!!

LISA F.  |  Overall Experience 
Clasificación:
4.0

All good

Christy K.  |  First Impressions 
Clasificación:
5.0

Assistant manager was a very nice and helpful

Duain D.  |  First Impressions 
Clasificación:
5.0

The staff were extremely helpful and accommodating . I felt safe going by myself at night . I would definitely recommend using this facility .

janet g.  |  Overall Experience 
Clasificación:
4.0

We love the convenience of keeping our RV at the UHAUL on route 9 Brandy is always fantastic to deal with we kind of wish the rock situation was leveled out and more compressed but other than that it’s a good service there were some complaints about the gate not working for a period of time but with things the way they are and not being able to get supplies it is what it is I’m glad it’s fixed

LEONARD P.  |  First Impressions 
Clasificación:
5.0

Pamela, the manager in this UHaul storage is extremely accommodating and helpful since this is our first time using UHaul service, she's very understanding and patience with us changing the rental unit size. Thank you for making such good first time experience.

grace h.  |  First Impressions 
Clasificación:
5.0

Everything went Smooth and Easy.

Dominick S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda C.  |  First Impressions 
Clasificación:
5.0

Very pleased

Cynthia G.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Kelly M.  |  Overall Experience 
Clasificación:
2.0

With some minor improvements, I would recommend. I feel the gate access is a pain having to get out of your vehicle to punch the code for entry is a big inconvenience. Also, the main building that goes into the storage access area closes too early. In the event of a fire emergency, how would people get out if you only have one entry/ exit after hours? I feel both doors should be accessible during office hours as well as after office hours to all paying customers. The method is the same to get in and out of the building during office hours as well as after office hours, I don't understand the issue of locking the doors. Why do paying customers do not have access after hours to enter the main entrance of their storage unit?

JOYCE J.  |  First Impressions 
Clasificación:
5.0

With the remote for the gate not working the entire time I had my storage unit that was not convenient but other than that no complaints,

Allison F.  |  Overall Experience 
Clasificación:
5.0

Brandi, Pamela and staff are great!!

Patricia T.  |  First Impressions 
Clasificación:
5.0

Staff was professional, friendly and very helpful

norma b.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

phyllis W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mike m.  |  Overall Experience 
Clasificación:
5.0

All U-Haul employees were very helpful, Brandi especially.

Margaret V.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Vincent F.  |  Overall Experience 
Clasificación:
5.0

I can't even begin to explain how helpful and kind the staff is. They went above and beyond to help us in a very challenging and stress time in our lives. I would recommend this place over and over. ¡Gracias!

Maria S.  |  Overall Experience 
Clasificación:
5.0

NJ prices are way, too high ! Price increase for what???

John C.  |  Overall Experience 
Clasificación:
5.0

Brandie keeps this uhaul on Rt.9 very clean and very well organized. She is a very good manager.

MARIE P.  |  First Impressions 
Clasificación:
3.0

I really enjoyed my experience. The only way I would have given 5 stars is if there was a better pro-rate policy. I used my storage unit for a number of months and paid a lot to do so on auto pay. I plan on using a different facility that pro-rates next time.

Thomas S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Helene C.  |  Overall Experience 
Clasificación:
5.0

Customer service was great. They went out of their way to make sure everything worked for us.

Richard L.  |  First Impressions 
Clasificación:
5.0

Pamella was amazing! She was very knowledgeable informative! I didn't feel rushed even tho she took me last minute on a Saturday. Literally 15 minutes to close. She was super nice, didn't make me feel like I was there right before close and still showed me around! I know from being in retail how it feels when someone comes in right as your closing. She helped me make the process as smooth as possible and my space fits my needs perfectly. Thank you for being so nice. The difference in price from my other storage was enough to gain my business but it's people like her that make me want to stick around and refer you to friends and family!

Kelly T.  |  First Impressions 
Clasificación:
5.0

Staff is the best Thank you !

TONY D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tommy C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL J.  |  Overall Experience 
Clasificación:
5.0

Everyone was very cordial and helpful!

Ray F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh P.  |  Overall Experience 
Clasificación:
4.0

Over good service.

Brian S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene M.  |  Overall Experience 
Clasificación:
3.0

Needed to reduce expenditures, especially high cost of storage.

Donald G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Helene C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD C.  |  Overall Experience 
Clasificación:
5.0

Thank you for all your help

Howard H.  |  Overall Experience 
Clasificación:
5.0

Staff was knowledgeable and pleasant. Very smooth transaction.

Leslie S.  |  First Impressions 
Clasificación:
5.0

Friendly, Kind, and worked very efficiently. The whole setup process and q&a took less than 10mins.

Zachary O.  |  First Impressions 
Clasificación:
5.0

Very friendly environment

Stephen B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela F.  |  First Impressions 
Clasificación:
5.0

Gracias

Howard H.  |  First Impressions 
Clasificación:
5.0

All good here . Staff are excellent

RYAN C.  |  First Impressions 
Clasificación:
5.0

Easy to do business. Helpful, efficient and no hassle. Well done!

Dean M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Irma B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Cynthia E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sante b.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

WILLIAM S.  |  Overall Experience 
Clasificación: