Customer Reviews for U-Haul Moving & Storage at Route 2

1,630 reviews

438 Harvard St   Leominster, MA 01453
(Rt 2 Ext 102, just after concrete bridge before plaza entrance)

(978) 537-8234

View Facility Map

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: 9 am–3 pm

Services at this Location:

Contact Us

(978) 537-8234

438 Harvard St
Leominster, MA 01453
(Rt 2 Ext 102, just after concrete bridge before plaza entrance)

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: 9 am–3 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very helpful GM

Richard f  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James A 
Rating:
5.0

I have no constructive feedback! The experience and service was excellent.

Deborah S 
Rating:
4.0

Customer did not leave a comment.

shawn c 
Rating:
5.0

Customer did not leave a comment.

KASSANDRA H 
Rating:
5.0

I wanted to leave a message for the team before business hours, but got a recording that pushed me to a national center. So I didn't leave a message. The team did actually call me at 8:15 to check that I was still going to rent the van, which I confirmed, but I would pick up an 1 1/2 hrs late.

Wendy r 
Rating:
5.0

Very professional, very clean atmosphere

Mark K 
Rating:
5.0

Customer did not leave a comment.

sebastion c 
Rating:
5.0

Customer did not leave a comment.

Barnabas N 
Rating:
4.0

Professional. Kind.

Melanie K  |  Overall Experience 
Rating:
5.0

This location is my go-to for U-hall. I forgot the managers name, as that who had waited on me, but he was excellent. He was excellent to deal with.to deal with. In these times, it’s very hard to find somebody that is that good.

Christopher D 
Rating:
5.0

Safe secure facility maintained by competent and friendly staff.

Lew N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacob M  |  Online Move In 
Rating:
5.0

Great service. Very professional. Had to use a different drop off location but everything went very smooth. CS was extremely helpful and explained everything. A+ for UHaul

doug o 
Rating:
2.0

I found the price abusive. It started at $29 and ended at $169. The car stayed with me for 7 hours and I drove 70 miles

Deguimar M 
Rating:
5.0

Customer did not leave a comment.

Jane D 
Rating:
5.0

Customer did not leave a comment.

Yomaris M  |  Online Move In 
Rating:
5.0

Agent worked well with me and went the full measure to ensure i as taken care of.

David L 
Rating:
5.0

Customer did not leave a comment.

Lance F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas H 
Rating:
5.0

Everything was great except returning the trailer, we had a difficult time maneuvering a 12 ft trailer into a small parking spot…more space to turn around would have been helpful!

andrea S 
Rating:
5.0

Clean facility and friendly and professional staff. Dante was great, he was a pleasure to do business with. If and when I need to rent again it'll be from this store and with Dante.

Thomas L 
Rating:
5.0

Excellent customer service!

William B 
Rating:
5.0

Amazing service and support when I had some mechanical failure with the trailer out of state. Very responsive!!

Shawn W 
Rating:
5.0

Van was not very clean. Steering wheel was grossly sticky, seats were dirty as well ! Staff was very professional, helpful and friendly !

Shirley G 
Rating:
5.0

Customer did not leave a comment.

stephen b 
Rating:
5.0

Free coffee & donuts in office would b nice

Kevin H 
Rating:
5.0

Super helpful staff, wonderful experience renting a storage unit. 10/10

Nicolas L  |  Overall Experience 
Rating:
5.0

Customer service was great the manager on duty on Sunday was excellent and thorough and he made sure that I understood the whole process great value for me as a customer at this location! The manager was the best part of my whole experience

Taylor R 
Rating:
5.0

The staff person was very pleasant also. Stay the way you are. We are very satisfied.

debra b 
Rating:
4.0

Not much space to back in and hook up the trailer

Andrew E 
Rating:
5.0

Awesome staff here! Great service and assistance! Only criticism is that the Ram tall van I rented doesn’t have enough leg or seat travel to accommodate a six foot passenger that wants to nap! Was uncomfortable for my son for 14 hour round trip! Hah!! But, the truck and folks at this UHaul location were Awesome!!👍👍

Thomas C 
Rating:
4.0

If you think that /scolding/ people who have just been moving heavy furniture for not folding your blankets to your exact specifications is going to get you anything besides very angry and frustrated customers, you are mistaken. In general this is an excellent location and overall our experiences there are very good but heaven help me, don't scold or condecend. That was enough to send us elsewhere next time.

Keridwen L 
Rating:
5.0

Customer did not leave a comment.

MARIE F 
Rating:
5.0

Always a pleasure doing business with Uhaul. Heidi had everything we needed. She's a fantastic employee.

Ellen R 
Rating:
5.0

Customer did not leave a comment.

Sarah R  |  Overall Experience 
Rating:
1.0

Pathetic customer service and extra charges that were at fraudulent levels

Todd H 
Rating:
4.0

Customer did not leave a comment.

Darith L  |  Overall Experience 
Rating:
5.0

Dante was great to work with. If it wasn’t for him, I would have gone with a different company. The two people I spoke with on the phone for scheduling and customer service were useless.

Deborah M 
Rating:
5.0

I appreciate the gate and security, especially since there is a U-Haul across town that has no gate or security setup. The unit was easily accessible and it was a very smooth process renting, then moving into the unit. Great value for the 5x10 unit

John I  |  Online Move In 
Rating:
5.0

i had a really great experience, thank you

MARTIN B 
Rating:
4.0

Customer did not leave a comment.

Deborah E 
Rating:
5.0

Customer did not leave a comment.

Timothee C 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W  |  Overall Experience 
Rating:
5.0

Nothing. Staff was amazing at pick up.

Amy T 
Rating:
5.0

There long enough to see 3 different managers! All were excellent. Any concerns were addressed quickly. Generous access hours! Suggest only that long term renters be advised to cover there storage items with tarp since over time, enough airborne dust and dirt makes it's way into unit.

Donald C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARTON S 
Rating:
5.0

I had a very good experience with this UHaul branch. Good customer service, no issues, everything went smoothly.

Joseph H 
Rating:
5.0

Customer did not leave a comment.

Gabriel A  |  Overall Experience 
Rating:
5.0

I was very pleased with my storage unit, except for the mice I had mice, droppings, and seeds, and stuff all in my my things

ROBIN Q  |  Overall Experience 
Rating:
5.0

Both locations were great. The guys at both places were more than helpful.

Danny O 
Rating:
5.0

Customer did not leave a comment.

Erick H 
Rating:
5.0

Everyone was great.

Tanya F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tanya F 
Rating:
5.0

Filled the tank before returned to match what it was in the tank when I picked it up. Seemed to be pretty close. Drove 110 miles pumped 11 gallons. But was charged for more gas.

david m 
Rating:
3.0

Customer did not leave a comment.

Richard C 
Rating:
5.0

Customer did not leave a comment.

Jaccob C  |  Overall Experience 
Rating:
5.0

Excellent service. Top notch, great experience

John A 
Rating:
5.0

Great experience, vehicle, and customer service

John S 
Rating:
5.0

All good!

richard L 
Rating:
5.0

Customer did not leave a comment.

Evan L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James P 
Rating:
5.0

Customer did not leave a comment.

DIOMEDES A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Diomedes A 
Rating:
5.0

Customer did not leave a comment.

Jennifer R 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

William S 
Rating:
5.0

Friendly and courteous. No complaints or issues at all!!!

Garret L  |  Overall Experience 
Rating:
5.0

$1.09 per mile is pretty steep!

Michael T 
Rating:
5.0

Manager was extremely helpful and offered assistance when we explained our situation with the pickup location and he was unable to refund our cash deposit on the car dolly since they had not recorded it on our receipt. Much much much better service at this location.

Katie C 
Rating:
5.0

Customer did not leave a comment.

Amy T 
Rating:
5.0

The person working in the office building was very helpful.

Meghan F 
Rating:
5.0

Dante was fantastic.

Martin B 
Rating:
5.0

Customer did not leave a comment.

Jeff H 
Rating:
5.0

Customer did not leave a comment.

Jeff H  |  Overall Experience 
Rating:
3.0

Polite people go tabooed to help in the best way only thing was a little tight getting the trailer but not bad

Henry C 
Rating:
5.0

Customer did not leave a comment.

Steven O 
Rating:
5.0

Customer did not leave a comment.

edward m 
Rating:
3.0

I was not happy that I had to go to this location after I had made my reservation at a closer location . App on arrival the original location was abandoned which caused my to have to pay more for mileage.

Nyomi h 
Rating:
5.0

I did the pick up using the app before the store was open, it was a rather painful process to do at 6:30am. I was in no way informed a head of time (even talked on the phone with uhaul the night before to confirm the reservation and ask a few questions) that I'd need either additional documents or two contacts. I would have brought my passport and other info if I was told about it, instead I had to spend a half hour waking up family so they could answer a call from uhaul to be my contact. There should also be a way to add license photos and whatnot in the days prior to the reservation. I was late due to all the rigamarole I had to do in the parking lot.

Samuel S 
Rating:
5.0

Customer did not leave a comment.

Mark J 
Rating:
1.0

The staff gave my reserved unit to someone else. He called to verify I still needed it because somebody else was asking for one that size. I told him on the phone yes I was depending on that unit and we were delayed driving from Florida to Massachusetts. I had another flat tire the next day which further delayed us but instead of calling again and talking to me in person after I expressly told him how important that reservation was. When I arrived yesterday he had given it to somebody else. So instead of a 10x25 ft unit I get a 5x5 ft unit. He further asked me to back up the trailer and move around some trucks because he wasn't prepared and then tried to have me wait until the next day to have the truck checked back in. After I loaded my stuff I asked him to please stay and complete the check in before he left. He was friendly in person but has really messed up my plans after he gave my reservation away.

JAMES H  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alexis M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daeil K 
Rating:
5.0

Customer did not leave a comment.

Jeffery S 
Rating:
5.0

Antoine is amazing! Always super helpful and wicked friendly

Nicolas L 
Rating:
5.0

this is the best uhaul location I have ever done business with - excellent customer service! They should be commended for providing such great customer support!

FREDERICK L 
Rating:
3.0

it did cost me more since my original reservation was on the Ayer location which is around 10 miles each way when compared to the one assigned. thus I had to pay more for the same service

EURIPIDES G 
Rating:
5.0

none

Pierre N 
Rating:
5.0

Thanks to Dante for setting us up and getting us ready to tow!

Maxwell S 
Rating:
5.0

Customer did not leave a comment.

lena f 
Rating:
5.0

This was one of the smoothest transactions I have had with U Haul. Dante Delvalie was friendly and helpful throughout the whole process. His customer service was the best. Will definitely do business at this location again.. Jeff Garland

Jeff G 
Rating:
5.0

These guys are good. Knowledgeable, friendly and very professional. Highly recommend.

Douglas P 
Rating:
5.0

Customer did not leave a comment.

Elizabeth E  |  Overall Experience 
Rating:
5.0

This was the best U-Haul location that I've ever been to. Small location but the fastest I was ever in and out of a U-haul. The guy working there was awesome. Dante was his name.

Anthony P 
Rating:
4.0

Wouldn’t recommend this one due to me not knowing anyone in this area.

Jeremy W  |  Overall Experience 
Rating:
5.0

Great friendly service! Thank you!

glenn b 
Rating:
4.0

Customer did not leave a comment.

Robert C 
Rating:
5.0

Nothing. It was a simple hassle free process.

Gary M 
Rating:
5.0

They were very pleasant and helpful the gentleman who checked me in went out of his way to make sure that I was satisfied with the truck. The gentleman who checked me out was outstanding.

Lee G 
Rating:
4.0

Dante who worked at this location was excellent to deal with.

Pamela M 
Rating:
5.0

Customer did not leave a comment.

Evan D 
Rating:
5.0

Customer did not leave a comment.

MARK R 
Rating:
5.0

Great service. Clean location and vehicle. Great experience

LESLIE V 
Rating:
5.0

Antoine ,the owner/manager is a great person to work with; friendly, energetic , and helpful, and his staff always work on the same level-Dante was assisting him during my last rental, and has the same great work ethic and shows the same great ability to communicate WITH people,not at them.Its nice to feel like I am being treated as a friend when I rent from you,and feel like they always look out for my best interest.Its really great knowing I can depend on them and U-Haul to help keep my business moving!

Stephen P 
Rating:
5.0

Customer did not leave a comment.

Sarah M 
Rating:
5.0

Management it’s awesome at this location Great person very helpful and professional Highly recommend this to everyone helpful staff

Elvyn G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MEG M 
Rating:
3.0

Customer did not leave a comment.

Jeremy W  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Joyce S 
Rating:
5.0

GM was fantastic, helpful, kind, comfortable to talk to. Have used trucks, storage and trailers from this location on multiple occasions and would highly recommend. Will using this location for future needs.

Randy B 
Rating:
5.0

Customer did not leave a comment.

sergio p 
Rating:
5.0

Customer did not leave a comment.

Jennifer F 
Rating:
5.0

Customer did not leave a comment.

Jason V 
Rating:
5.0

Amazing service, especially when compared to my pick up experience. This location provides the customer experience that should be expected!

Stacia W 
Rating:
4.0

Great service at this location

Debbie C 
Rating:
5.0

Great customer service on the phone and at pickup!!!

Jeffrey O 
Rating:
5.0

Customer did not leave a comment.

Chad H 
Rating:
5.0

Everything was great! Dante was very professional and did a great job!

richard b 
Rating:
5.0

Customer did not leave a comment.

PATRICIA G 
Rating:
5.0

Great customer service. Antoine was a pleasure to work with

Steve D 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

Customer did not leave a comment.

David W 
Rating:
5.0

Customer did not leave a comment.

tim m 
Rating:
5.0

Customer did not leave a comment.

David L  |  Overall Experience 
Rating:
5.0

This location was excellent. Great customer service, felt well taken care of and they made our move less stressful overall. Highly recommend this location, we will be using them in the future if we ever need to rent again

Matthew L 
Rating:
5.0

Customer did not leave a comment.

DARLENE F 
Rating:
5.0

Customer did not leave a comment.

ROBIN Q  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiarra F  |  Overall Experience 
Rating:
4.0

Have the cardboard sign removed from the window before rental. Offer an option where you are not having to look at tiny pictures of the vehicle on your phone to compare to vehicle condition as you cannot see any damage on the photos. Have the actual mileage match the record so you don't have to be taking pictures and uploading!

WILLIAM L 
Rating:
5.0

Antoine was a great guy to work with. Attentive, friendly, and personable. I would recommend anyone I hear looking to work with him there. Thanks again for all the help.

Ron M  |  Overall Experience 
Rating:
5.0

Anton was especially helpful. Facility served my needs very well and the unit was clean and dry. Thank you.

CLARENCE H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David L  |  First Impressions 
Rating:
4.0

The best part was different product options, as I only needed small locker for a very short period of time. With no deposit, and no admin fee. I appreciate the honest pricing. There was an issue with my lock and insurance, but the great Rep. resolved those issues. Even though its a for profit org, Uhaul is not greedy and I have a positive perception of the company overall.

Isa M  |  Overall Experience 
Rating:
5.0

It was a good experience My issue was resolved immediately, and professionally

BRIAN R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katherine R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juan A  |  Overall Experience 
Rating:
5.0

Great

Dennis L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROLAND T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dave B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bonnie D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric R  |  First Impressions 
Rating:
5.0

Ant is always so friendly and welcoming! He deserves a raise or bonus!!

Migdalia G  |  First Impressions 
Rating:
4.0

The guys were great. Seemed a little over the top with needing a second and a third person who doesn’t live with you. Overall was what it was and we got it done in a reasonable amount of time. Thanks Dave

Dave S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cassandra A  |  Overall Experience 
Rating:
5.0

From day one everyone was so friendly and helpful! Space was clean, accessible and plenty of storage for a low price!! 100% recommend!!!

Jose M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittany W  |  Online Move In 
Rating:
5.0

Excellent service!

Elvin M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Moises G  |  Overall Experience 
Rating:
5.0

Friendly staff

Roy H  |  First Impressions 
Rating:
5.0

So far, everything has been easy and efficient.

Sedruola M  |  First Impressions 
Rating:
5.0

👍

Dennis L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle B  |  Overall Experience 
Rating:
5.0

Such friendly staff! Answered all questions

Jose M  |  First Impressions 
Rating:
5.0

The very best storage units anywhere.

Lyle P  |  First Impressions 
Rating:
5.0

Heidi was super helpful and friendly. She was very knowledgeable and accommodating, she made the process of signing up for a unit a total breeze!

Joseph C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alex S  |  First Impressions 
Rating:
5.0

Excellent service highly recommend

Bonnie B  |  Overall Experience 
Rating:
5.0

The staff was amazing and professional. I would rent again. The hours were prefect and well to access the storage was prefect. Everything was clean and the staff was friendly and helpful amazing experience

Martha B  |  Overall Experience 
Rating:
5.0

Antoine was very helpful and nice. Any questions I had he explained them very well. He was very knowledgeable and friendly. I would definitely recommend this uhaul area to all my friends and family. Thank you!

Martha B  |  First Impressions 
Rating:
5.0

Staff is always helpful ....you can always reach them... I have recommended this place too many friends it's a great place to put your stuff

Cheryl L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alberto G  |  Overall Experience 
Rating:
5.0

The staff was extremely friendly and helpful! I couldn’t have asked for better service!

lisa h  |  Overall Experience 
Rating:
5.0

The Manger was great he helped me find what I needed and always there to answer any of my questions great guy

Paul P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cheryl K  |  Overall Experience 
Rating:
5.0

I did my reservations online and set up online. When I got there it was ready todo LOCK and all. Thank you.

Dayana M  |  Online Move In 
Rating:
4.0

Office staff very friendly and efficient

Julie P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin K  |  First Impressions 
Rating:
3.0

Somehow, even though I use my cell phone to do so many online things, like using a patient portal to read appointment and test info etc, eBay, hotel reservations, U-Haul reservations took me AN HOUR to figure out. I couldn't VISUALLY see the prompt showing where I made entry errors, and kept correcting the wrong things. Although my vision isn't good, I am not legally blind, and use my phone for everything, paying bills,ordering groceries, Amazon DAILY. But, uploading a driver's license was very easy and an excellent, experience, which is a reason that I said average instead of poor. Also, I could get NO INFORMATION ANYWHERE that I reserved a stacked storage unit, and then whether it was upper or lower. My daughter and I are short, and lifting something over forty lbs overhead ON A LADDER would have been difficult. Fortunately, we ended up with a floor unit. I called TWO reservationists and tried to call the actual property. Reservationists promised that he sent a message and that I would get a phone call. I said text was fine, and got neither.

Marguerite A  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Glen D  |  Overall Experience 
Rating:
5.0

All of the staff I met were friendly and very helpful!

Marcia B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesus R  |  First Impressions 
Rating:
5.0

It is my opinion that U-Haul Moving & Storage at Rout 2, Leominster, MA was well maintained, always clean and secure. I had rented a storage unit for a little over 1 year and found the staff to consistently be both pleasant and always helpful.

Stephen B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katie N  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Beth M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LILA M  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ronald D  |  Online Move In 
Rating:
5.0

The staff makes all the difference. Always extremely helpful, friendly, and knowledgeable. Storage unit was clean and dry.

David L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lorraine T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robin B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOANN D  |  Overall Experience 
Rating:
5.0

The location manager was very helpful, but did not like the call center folks. They did not know what they were talking about and not helpful at all so they would just hang up on you.

vivian b  |  Overall Experience 
Rating:
5.0

Gerente Chris foi muito atencioso. Ele é muito bom no que faz. Sempre atencioso e muito educado.

Amanda C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tammy R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Q  |  Overall Experience 
Rating:
5.0

We chose U-Haul primarily because the facility is located very close to our (former) home; we would be closing on our home in MA 2 weeks before closing on one in FL, so convenient access for frequent trips back and forth was important. Manager Chris was very cordial in all ways, and keeps the office, the grounds, and the storage “rooms” pleasantly tidy. Also, our timing of closings changed twice, and he and the U-Haul system were quite accommodating. Moving is never for the faint of heart, but despite inevitable challenges our experience with this U-Haul facility was a very good one.

William C  |  Overall Experience 
Rating:
5.0

Everyone I dealt with here was great. Helpful, friendly and courteous every time. I bought some supplies here also. The prices are very good. Better than most of the box store prices. Even the restroom was sparkling clean. Thank you!

Carole R  |  Overall Experience 
Rating:
5.0

This was my first time having to utilize a storage unit. Chris was amazing, polite and accommodating. I work retail and have a very high standard for service, he nailed it every time I was there.

Jamie C  |  Overall Experience 
Rating:
5.0

The only thing I didn't like about the experience was being forced to buy your circular lock. The lock I brought with me would have fit on the door fine and probably stronger than than the one I had to buy. The person behind the counter was excellent and followed all virus protocols.

Carole R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael B  |  First Impressions 
Rating:
5.0

Manager friendly and cordial; specialty packing boxes and materials ideally suited; large, clean end storage unit easily accessible. Very good experience as we await time for rental truck for move to Florida.

William C  |  First Impressions 
Rating:
5.0

Thank you Chris!!

Sonia K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel D  |  Overall Experience 
Rating:
5.0

Leominster Rte 2 U-Haul and storage is outstanding for service and customer satisfaction!!

JEFFREY B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg T  |  Overall Experience 
Rating:
5.0

Chris is awesome! Very nice to work with.

Gregory R  |  Overall Experience 
Rating:
5.0

Scott was wonderfully helpful when we arrived after a very long trip. He helped us get into a bigger unit than I'd reserved and did it quickly and efficiently. Scott is a wonderful and valuable employee!!

Carol S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebecca H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter C  |  Overall Experience 
Rating:
5.0

Very happy with the facility and how clean it was. Will use again!

Diane B  |  Overall Experience 
Rating:
1.0

Told unit had been cleaned and roof was new Got to unit and there was a sticky substance on the floor Latch does not work Spent 25 minutes trying to get the lock to work with latch Had to leave unlocked on first nite Also the truck experience was not satisfactory

Rob R  |  First Impressions 
Rating:
4.0

Very Friendly. Explained what I wanted, and was helped with out any pressure.

George D  |  First Impressions 
Rating:
5.0

The manager of this facility is excellent. He is knowledgeable, friendly, and professional. He made the whole process easy for me. Highly recommend him and this facility.

Susan P  |  Overall Experience 
Rating:
5.0

Everything was ready, experience customer service representative, great job

Peter C  |  First Impressions 
Rating:
5.0

Thanks so much. I’ve always felt that my belongings were safe and well guarded

JOHN G  |  Overall Experience 
Rating: