Customer Reviews for U-Haul Moving & Storage at Roswell Street

2,652 reviews

900 Roswell St   Marietta, GA 30060

(770) 428-6220

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(770) 428-6220

900 Roswell St
Marietta, GA 30060

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Meri B 
Rating:
4.0

Trailer was full of boxes and pallets. We had to return it for another which wasted a lot of time.

Marsha A 
Rating:
5.0

Customer did not leave a comment.

David G 
Rating:
4.0

Customer did not leave a comment.

Dean L 
Rating:
4.0

Customer did not leave a comment.

Jason K 
Rating:
3.0

Great bunch, tough place

Gregory r 
Rating:
4.0

Customer did not leave a comment.

deanna W 
Rating:
1.0

Transmission horrible on U-Haul which also made me waste a lot on gas . U-Haul truck would barely switch gears. Running out of gas caused me more money as I had to extend due to this horrible truck you guys still decide to put on the road when it needs maintenance. I will NEVER shop again with you all, then to make matters worse a associate stated false info that I didn't bring the truck back with the correct amount of gas , the other associate went and check after I was about to be irate and notice that the associate doesn't know what a quarter tank is . This is embarrassing and unacceptable.

Nathaniel H 
Rating:
4.0

Customer did not leave a comment.

ELIZABETHASHLEY J 
Rating:
5.0

Issues I had: — iPhone app doesn’t work. Network problems. Buttons don’t work. It is completely unusable. — Large trucks have terrible steering drift. This does not seem to be a problem on only one truck. Very visible on interstate. IT IS DANGEROUS AND YOU ARE PUTTING CUSTOMER LIVRS AT RISK!

Riaan S 
Rating:
5.0

Customer did not leave a comment.

Steven W 
Rating:
4.0

Yes

James F 
Rating:
5.0

This is the most outstanding U-Haul location we have ever used. They never cease to amaze us with their prompt, helpful, "CUSTOMER FOUCUSED ATTENTION"!! They anticipated our needs and provided TOTAL SATISFACTION for the past 4 years we have used them for our 4th of July Parade needs. Thank You again you guys are great!! PRESIDENT OF THE GEORGIA VIETNAM VETERANS ALLIANCE, MARIETTA GEORGIA

Lester D 
Rating:
5.0

Customer did not leave a comment.

Jack C 
Rating:
5.0

Customer did not leave a comment.

Sheila H 
Rating:
5.0

Customer did not leave a comment.

Allison R 
Rating:
5.0

Made reservation in person earlier that morning and all went well. Service agent at pick up was great! I cant remember her name but she is expecting a baby in November. She was extremely pleasant and a joy to work with finding a drop-off location.

Antonio E 
Rating:
5.0

Customer did not leave a comment.

Kimette G 
Rating:
4.0

All was good except for the internet being down and being told the 26’ truck we wanted had to be returned by a certain time because it was reserved for a cross country trip. If truck was not returned we would be responsible for all late and cancellation fees. Not right that we had to change our plans for someone else.

Tevin P 
Rating:
4.0

Customer did not leave a comment.

Dana W 
Rating:
4.0

Customer did not leave a comment.

Leslie P 
Rating:
5.0

Keeping it doing a great job!.

Erane S 
Rating:
5.0

Customer did not leave a comment.

Jackie L 
Rating:
5.0

Customer did not leave a comment.

MARCOS B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Todd S 
Rating:
5.0

Customer did not leave a comment.

Tiffany W  |  First Impressions 
Rating:
2.0

There was no signs on were to park. Then I was charged over $60 because I did sweep the back.

Robert M 
Rating:
5.0

Customer did not leave a comment.

Jack C 
Rating:
5.0

Customer did not leave a comment.

John K 
Rating:
5.0

Queen Diamond and her team were great they made me feel like I could do this all over again by myself. This was my first time renting a Uhaul. Thanks!

Felcia F 
Rating:
5.0

Service great

Marcia W 
Rating:
5.0

Secured facility with knowledgeable staff.

Tavashyette F  |  Overall Experience 
Rating:
5.0

Always the nicest employees and extremely kind and helpful. I rent often and only come to this location.

Jennifer W 
Rating:
5.0

Customer did not leave a comment.

carlos c 
Rating:
5.0

Exterior was clean, Interior Cup holder area was pretty nasty It happens. Will use this location again. Thank you

Jeff D 
Rating:
5.0

Customer did not leave a comment.

DAVID W 
Rating:
5.0

Service was professional, helpful and polite

Roger S 
Rating:
5.0

The manager was very helpful and had an employee in training that he handled very well simultaneously

Jesse B 
Rating:
5.0

keep being nice like you were to me 💯👌

Reyna c 
Rating:
5.0

Customer did not leave a comment.

William H 
Rating:
5.0

Customer did not leave a comment.

Troy B  |  First Impressions 
Rating:
5.0

Everything was awesome this is my second time I had used again to finish moving out items it's was on the money thanks so much

Darryl S 
Rating:
5.0

Thank you Greg for being extremely caring and having the Best customer service ever!! Your customer service and friendly attitude makes anyone feel valued!! Thank you Greg and your team!!

Melissa H  |  Overall Experience 
Rating:
5.0

NA

ROBERT P 
Rating:
4.0

Customer did not leave a comment.

Richard D 
Rating:
4.0

Customer did not leave a comment.

Kelsey P 
Rating:
5.0

Customer did not leave a comment.

Justin P 
Rating:
5.0

Customer did not leave a comment.

ALFRED S 
Rating:
5.0

Customer did not leave a comment.

Melissa K 
Rating:
5.0

Excellent ppl skill's... Greg

Samuel G  |  First Impressions 
Rating:
5.0

Greg was amazing as he was very fast at getting me my truck within minutes. Very friendly place!!

Lorri O 
Rating:
5.0

Customer did not leave a comment.

Cecil M 
Rating:
5.0

I didn’t catch the young man’s name behind the counter when I dropped off the truck, but he had three customers, including me and was assisting all of us at the same time. He had excellent customer service skills.

Terri B 
Rating:
5.0

Customer did not leave a comment.

Tavashyette F  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Leon H 
Rating:
5.0

Customer did not leave a comment.

Tavashyette F 
Rating:
5.0

Customer did not leave a comment.

Leetonia Y 
Rating:
5.0

Very nert

BENJAMIN A 
Rating:
5.0

Customer did not leave a comment.

Colleen H 
Rating:
5.0

Customer did not leave a comment.

Neil W 
Rating:
5.0

I hate U-Haul with a passion due to a past experience using them. I only rented from them again because I couldn't find any other competitor who offered enclosed trailer rentals and that's what I needed, otherwise I would not have used them. I would advise anyone to try to rent from someone else if possible. U-Haul has horrible customer service. In a prior truck rental experience, they bounced me around to several locations on a very hot day, wasted my time for half of a day and gave me a measly compensation for my misery and lost time.

THOMAS W 
Rating:
5.0

Customer did not leave a comment.

Joileme E 
Rating:
5.0

Customer did not leave a comment.

Eric W 
Rating:
5.0

Customer did not leave a comment.

Paula r 
Rating:
5.0

Customer did not leave a comment.

mohammad r 
Rating:
5.0

Customer did not leave a comment.

william F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian M 
Rating:
1.0

Truck had a hole in the roof and lots of stuff got wet and possibly ruined.

Mark M 
Rating:
5.0

Customer did not leave a comment.

Naomi H 
Rating:
5.0

The emplloyee was amazing! Super helpful!

Carlos C 
Rating:
5.0

Customer did not leave a comment.

TREVOR L 
Rating:
5.0

ALWAYS the best place to rent a U Haul

Mike W 
Rating:
4.0

Great location ! My reservation was actually relocated to this location after the one a few miles away failed to get me a van under my reservation time iIt was quick and easy overall satisfied

Amariah B 
Rating:
5.0

gentlemen at counter was very kind and helpful.

DEBBIE E 
Rating:
5.0

Customer did not leave a comment.

felicia b 
Rating:
5.0

The guys who check you out are patient and efficient. They were helpful in hooking up and getting me out of there. Thanks for your politeness and kindness.

William G 
Rating:
5.0

Customer did not leave a comment.

Roger A 
Rating:
5.0

Customer did not leave a comment.

David M 
Rating:
5.0

Customer did not leave a comment.

Sarah V  |  Overall Experience 
Rating:
5.0

Elijah and nijeer were amazing through this process. Keep up the great work.

Dajour C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine Y 
Rating:
5.0

Customer did not leave a comment.

Jerome P 
Rating:
5.0

Lock box was a little challenging to open, but otherwise the experience was great…especially after another location had let me down. This location was able to provide me a truck and great service within 15 minutes and really saved my day. Great service!

Zach S 
Rating:
4.0

Customer did not leave a comment.

JAMES S 
Rating:
5.0

Customer did not leave a comment.

Jeffrey K 
Rating:
4.0

I don't like the two PIN entry system you have. Other than that, everything is great.

Jason G  |  Overall Experience 
Rating:
5.0

No Comment

Kevin M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chris B 
Rating:
1.0

I was told that you guys charge a extra fee for gas and ill get refunded back when we return the truck the guy at the location over charged me saying that fee was waived bc we didnt fill the gas back to the line bit we recieved the truck at 1/4 tank and it was a little below that line . Got over charged 35 dollars smh thats bogus ill be contacting corporate

Ravindra D 
Rating:
5.0

Customer did not leave a comment.

MARCELLA L 
Rating:
1.0

The things was explained to me was not right. I should not response for things out of my control.

Garfield R 
Rating:
5.0

Customer did not leave a comment.

Willie P 
Rating:
5.0

Customer did not leave a comment.

Harold W 
Rating:
3.0

Outside no climate unit has on healthy look ceiling "junk" eroding and hanging off throughout. I had to switch to climate controlled which is more expensive and 2ft smaller for more $$. Needs to be fixed asap. Also, entry gate is 100% off to the outside unit and the area isn't the best. Pat the area VP was amazing and the gent at the front who checked me in was great. The property needs investing.

Brad S  |  First Impressions 
Rating:
5.0

The individual who helped me with this was excellent….a total professional.

Jack S 
Rating:
5.0

There is a large UHAUL sign that is before the actual UHAUL store, which was confusing. I turned in there, which was not the correct place.

Ruth U 
Rating:
5.0

Customer did not leave a comment.

Westby S 
Rating:
1.0

Your location allowed somebody to fraudulently use my name and email to rent a truck and I didn’t even know who the person was.

lemar r 
Rating:
4.0

it was good but not 5 stars. my fault was i misunderstood because it said there was a gas pump but not for my truck also it was hard to find the key drop off box because it didn't resemble the photo or was clear where to drop off the keys but we eventually found it

Sirunya T 
Rating:
4.0

Customer did not leave a comment.

Jasmine M 
Rating:
5.0

Thank you for everything!

BERNARDO R  |  Overall Experience 
Rating:
4.0

Your company is average, but the employees at this location (500 Roswell St Marietta GA) are actually exceptional. The last gentleman that assisted me in the store was knowledgeable, patient, capable, innovative and attentive. Anything I needed he came to help work on it straight away. While intermittently assisting other customers. He also stayed late, after the location was closed, to help when something didn’t go as planned and was running long. There are other associates at this store that I’ve had exceptional experiences working with as well. So no doubt the quality of the workers reflects the values of the management here. Keep up the good work and make that store an example and a training store.

ANGEL N  |  Overall Experience 
Rating:
4.0

No light inside but overall great space

Shanika W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carl M 
Rating:
5.0

Customer did not leave a comment.

Ashton T 
Rating:
5.0

Customer did not leave a comment.

Theodore B 
Rating:
5.0

Customer did not leave a comment.

Maritza T 
Rating:
4.0

Customer did not leave a comment.

Steve C 
Rating:
5.0

Manager Greg and his team are a pleasure to work with!

Jonathan T 
Rating:
5.0

Drop-off was quick and easy. Overall, thanks for being mindful of my time and making it a quick in and out transaction.

Jefferson W 
Rating:
5.0

Customer did not leave a comment.

Mark M 
Rating:
5.0

Mileage charges are expensive

Eric S 
Rating:
5.0

Customer did not leave a comment.

Clayton W  |  Overall Experience 
Rating:
5.0

Nothing at All. Maybe a Cup of Wine 🍷 &. Cheese 🧀.

Daniel H 
Rating:
3.0

The estimated mileage was too low for the trip. I don’t think the estimate included taking the items to the residence and back to the location for rental or distance locally from the uhaul store to original location at starting point. There should be an allowance . Also returned vehicle on the evening before truck was due and did not get any credit for early return.

Bruce P 
Rating:
5.0

EXCELLENT Customer service at this location

German V 
Rating:
5.0

Thank you very much, I was well attended, there are two good boys there

Lindomar C 
Rating:
4.0

I would not recommend simply due to the expense - and steep increases at each renewal.

Karen J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vida F  |  Overall Experience 
Rating:
5.0

Need more and better lighting inside the unit not the facility the unit where my things were stored did not have sufficient light inside

MARY S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michelle m  |  First Impressions 
Rating:
5.0

Greg wad really helpful.and the hold entire staff.

Randal J  |  First Impressions 
Rating:
5.0

Rep was very helpful

Janie W  |  First Impressions 
Rating:
5.0

This U-Haul storage was very hekpful and even helped me by getting my car on the auto transport and strapping it down. Also they made sure the tires was good before I got on the road.

Broderick D  |  Overall Experience 
Rating:
5.0

Corey was excellent and helpful.

Matthew S  |  First Impressions 
Rating:
1.0

Bait and switch. I chose this for the truck rental that gets one month storage free which was as it turns out not part of the deal. Any chance I have to steer business away from you I speak loud and long.

William N  |  Overall Experience 
Rating:
5.0

Greg is the manager at this location and is very knowledgeable in his position. He's been extremely helpful in making my transitions seamless and very quick. He has also been more than willing to help me find help with my moves, which was greatly appreciated. Thanks Greg Hermasillo and thanks Uhaul 😊 James Weilminster

James W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dwayne C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cindy B  |  Overall Experience 
Rating:
5.0

Thank you all for servicing me and keeping excellent service!

crystal w  |  Overall Experience 
Rating:
5.0

Very professional and great customer care

Richard V  |  Overall Experience 
Rating:
5.0

The staff went above board to help me!

Jeff L  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DIANE S  |  First Impressions 
Rating:
1.0

I never went to the facility. I cancelled my unit but was still charged on my credit card.

Precious S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

fred c  |  Overall Experience 
Rating:
5.0

Very professional

Richard V  |  First Impressions 
Rating:
5.0

I would recommend this uhaul storage facility to all my family and friends. I was very happy from start to finish.

Mary W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carlos A  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

sasha b  |  First Impressions 
Rating:
2.0

I have a business that often requires me to have more space to store product and the last two spaces I have rented have proved to be problematic. This last space was very tiny, but I made do. I thought the cost was too much for such a small space. The other issues include human fecal waste right inside the entry door to the facility, as well as a homeless person (and what looked like more fecal waste) inside the building lumped up laying on the floor about 50 ft. from my unit. I will say your associate (Cory) was great , but sadly I don’t think part of his job should have to include cleaning up human waste. This was a horrible experience for everyone and I almost vomited, as the smell was so bad. I have one 8’x10’ space remaining and it is my goal to get it moved as soon as possible. Lastly, the non-climate controlled unit I had several months ago was simply unsafe. There are homeless people roaming around that area which is three blocks away from your main facility snd I never felt safe there. Also, the road floods with standing water when it rains. This space was far overpriced and I will never rent there again.

JEWETT M  |  Overall Experience 
Rating:
5.0

Truly top shelf business! Friendly, professional and accommodating!

Terry M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Abdrahim A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anita B  |  First Impressions 
Rating:
4.0

The storage itself was fine although access into the storage locations was not very accessible. The box for a patrons access code is broken/inoperable and has been for my entire stay with Uhaul. It would be GREAT if patrons could access locations without having to walk up to the front office for someone to open the door from the inside. What's the point in having the box to insert your code when it hasn't worked in over 2 years? P.S. It's a Blessing that the old manager is no longer at this facility. Thanks, Joyce S Hurd

Joyce H  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

john a  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

john a  |  Overall Experience 
Rating:
5.0

Ms. Tina Burnett did an exceptional job with helping me ensure my move in was seamless and stress free. She is amazing at what she does within the company and I will be recommending future business toward U-Haul Storages. The storage space was clean and after hour assistance + customer support was spot on & 10/10!

Osharia D  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

TERRELL M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danise J  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Katherine G  |  Overall Experience 
Rating:
5.0

Found comparable sized unit within 2 miles for lower monthly price

Conredge L  |  Overall Experience 
Rating:
5.0

It was a great experience God bless you all.

Jose V  |  Overall Experience 
Rating:
5.0

I couldn’t be more grateful - the staff was amazing!

Margaret O  |  Overall Experience 
Rating:
5.0

Thank you Greg for your excellent customer service. You took the time to ensure that my passcode was working and provided detailed explanation of hours and how to enter and exit the facility

Ada E  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Judea T  |  Overall Experience 
Rating:
5.0

I was very upset when I entered the building but customer service. They was very polite when they help me with my situation. And when I left from there. My whole attitude change.

Syvia Y  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

hughandra n  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald v  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALAIJAH H  |  Overall Experience 
Rating:
5.0

The staff was absolutely wonderful, they helped me alot.

Rebecca R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joe A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kevin f  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah V  |  First Impressions 
Rating:
4.0

They're difficult to get on the phone, but they do have friendly service.

Kathryn H  |  Online Move In 
Rating:
4.0

greg is a very courteous manager. facilities is clean and accessable.

Jamie H  |  First Impressions 
Rating:
5.0

Had excellence servicd

Ronald v  |  First Impressions 
Rating:
5.0

Elijah and the light skinned Black lady were very very helpful and understanding after bad experience with another Uhaul store (543 Cobb Parkway). I love my 10x10 storage as well as the location near the front entrance. I suffer with arthritis so having a short distance to drop off or pick up my items is very convenient. Elijah did an amazing and outstanding job!!! It was about 20 minutes before closing, but they took their time with me. Elijah knew exactly what he was doing. It was evident that he has been with the company for some years; very professional and smart. 👏 and Hats Off to the crew at 900 Roswell Street for very professional fast and courteous service!!!

Edwina B  |  First Impressions 
Rating:
5.0

Over a year at this facility and no issues. Greg and his staff were always very helpful and positive. Thank you very much!

MICHAEL S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eduardo S  |  Overall Experience 
Rating:
5.0

Facility maintains cleanliness. Staff very knowledgeable and friendly would recommend to anyone

yvette B  |  Overall Experience 
Rating:
5.0

Ty

Cynthia F  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Julio P  |  Overall Experience 
Rating:
5.0

The women who runs the storage rentals is great.

christina h  |  Overall Experience 
Rating:
5.0

Mr. Miller went above and beyond to take care of us and had the most pleasant manner about him. This has been a most stressful move ever and ever little bit of help has been a Godsend, thank you Mr. Miller and U-Haul for being there. A+++💫

Jonathan B  |  Overall Experience 
Rating:
5.0

Great

Sharon B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cynthia F  |  First Impressions 
Rating:
5.0

Very friendly and professional staff. Units are well kept and easy to access.

jedidia d  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donald B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrea J  |  Overall Experience 
Rating:
4.0

The only complaint I had was several times when I went to get stuff out of storage, the office staff had parked their cars for the day in the parking spots right in front of the doors at the loading docks. I consider these spaces to be for paying customers to use when moving items in or out of storage - they are the easiest spots to use with the loading dolly’s . So on the 2nd instance that this happened I went in the office to speak to the manager about it and he was very rude to me in his response, but they did all go move their cars out of my way.

Celeste B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmine M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEDIDIA D  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Tosha F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Agnes R  |  Overall Experience 
Rating:
5.0

The staff here were very friendly and really helpful.

celia m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Celeste B  |  Online Move In 
Rating:
5.0

The staff behind the desk was very accommodating. One young lady, I believe her name was Andrea, was wonderful and really went out of her way to help us. Above and beyond❗️👍✔️

Clarence C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aretha M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lee m  |  First Impressions 
Rating:
4.0

Nina is straight, professional and to the point. You understand and she goes out of her way to accommodate deserving customers that show patience, listen and respect the facility. Her staff tends to convey the same sentiments

JAMES D  |  First Impressions 
Rating:
4.0

Couldn’t find help when needed I stood in the lobby and waited for almost 30 minutes before someone was able to help and it was an employee who literally just came in and clocked in. I stood there and watched 3 employees working and helping out a customer in the parking lot with their hitch.

RAVEE P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joe A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NAYSHONDRA M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VIVIAN B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael B  |  Overall Experience 
Rating:
5.0

When i returned the trailer, everyone in the office was friendly and helpful, especially helping me select the particular storage unit and how to access it after hours. Very efficient and friendly❗️

Clarence C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian R  |  First Impressions 
Rating:
5.0

Very helpful. Great people

Michael B  |  First Impressions 
Rating:
5.0

Staff at facility are excellent

Christine D  |  First Impressions 
Rating:
5.0

Great staff and storage facility very well kept and reasonable prices. Highly recommend

NEWTON G  |  Overall Experience 
Rating:
5.0

The office and facility staff are friendly and genuinely Customer-Focused experts. Thank you again for your help upon arriving in GA after an eventful 3-day long drive from MI. Highly recommend.

NEWTON G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cornelia B  |  First Impressions 
Rating:
5.0

The manager went above and beyond to help us and we had a great experience with our storage unit and returning our Uhaul truck.

Clayton W  |  First Impressions 
Rating:
5.0

Great staff everyone was always very helpful, pleasant,great attitude and smiles 😁

charlotte w  |  Overall Experience 
Rating:
5.0

Really friendly staff and great workers

Luisa N  |  Overall Experience 
Rating:
5.0

Prior to coming to this storage facility, I had a below average experience. From picking up my truck and it not being available, to being hung up on by customer service staff and problems with the equipment, I was definitely not pleased. However, EVERYONE at this facility was TOP NOTCH. They were caring and attentive. I felt like I was the only customer in the world. However, I witnessed them give that top notch service to other customers. Brandon, Nia and ESPECIALLY LA NINA, the manager all treated my family with extreme care. By the time I got to the facility, I was in tears but when I left, I felt encouraged that there are still kind people in the world. Because of them, I will continue to use UHaul.

Placida B  |  First Impressions 
Rating:
5.0

La Niña is the best!

Steve B  |  Overall Experience 
Rating: