Comentarios del cliente para U-Haul Moving & Storage at Rexdale Blvd
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage at Rexdale Blvd
Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos
Rocco V. en
Great experience. Thanks.
RYAN B. en
Faster drop off, at Stevensons rentals I can drop off a Skyjack in 5 minutes, this trailer took over 30, but it was clean and had good tires and hydraulic breaking, will be back again soon :)
kamalpreet J. en
Hire another person at the counter desk besides that woman
Julio E. en
Just the knowledge of reservation word meaning !
NOSAKHARE I. en
120% Business Excellency with the best customer service and speedy attendance
Christopher T. en
The receptionist was initially not very attentive or welcoming, but did end up going well beyond the call of duty to help us with a trailer hitch issue.
Stephen R. en
Best U-Haul location!
BOLIVAR G. en
Be more friendly
Denis B. en
Awesome staff.
Felicia D. en
The customer service was excellent , they were under standing and very helpful. thank you for a good service. Felicia D.
Sorin A. en
Line ups always slow at that location. Three customers in front of me and still had to wait for almost an hour to pick up my reservation. When my turn comes I'm done in maximum 5 minutes! Why do others take so long? Why are uHaul staff so slow?!
Abedin U. en
Costumer service afoul with attitude disrespectful
Alexander W. en
Fine staff and most accommodating. Front office needs a second person as I waited in line quite a while THU afternoon and again MON noon. His also was the case when I used Rexdale another time. Merci. A.
stephen S. en
When I dropped of the van I was charged an additional $19.99 because I was more then 4 hours. Don't advertise $19.99 daily rate when in actuality it is $19.99 for 4 hours.
Andrei K. en
Nice people and great service.
EDMON H. en
??????
Lindsay K. en
Better customer service; had proof that gas was not where the paper said with picture and they wouldn’t believe. Picture was the time I got in car. They charge me 9.00 that I shouldn’t. Plus if your policy is to call every emergency contact before you give car .. I think you need to reconsider that. Process to check out a car even when it was prebooked is extremely long.
kevin D. en
We were charged for cleaning the outside of the trailer. This was not mentioned or explained to us. That would have taken 2 minutes for us to do a quick wash with a hose and instead we were charged $16 for a clean. Not cool
Luca M. en
I'm not happy about the fact that I had to pay an extra $20 because I do not have data on my phone and could not complete the return after hours at the location. You should provide people with wifi or not charge them $20. Next time I need to rent a truck (which will be in April) I'll look around and consider other companies.
Hellen K. en
We rented the vehicle online through UHaul's mobile app expecting that pick up would be quick and easy. It was not! We had to wait in line and go through the full rental process. It took more than an hour to check out the vehicle. We had to remove a designated driver from the contract as we did not have their driver's licence with us, which we were not advised ahead of time we would need. The attendant could not figure out how to submit the contract as booked and ended up reentering the contract and changing the booking to the alternate driver.
Michael M. en
let me rent before they do lol
Wayne J. en
See to it none of your staf is disgruntled is on happy at work.
Gerardo T. en
Short people. I had to wait 45 minutes to be helped, only 2 persons before me.
Abdillahi M. en
No comment. I was satisfied with the services
ZHIKUN Z. en
It took so long to get a representative. be there at 8:45am, and got my key at 9.45am. Bad service.
Taras L. en
I am not a hater who sends bad reviews, but not the best experience at that branch
Judith G. en
Good service thanks
RENE M. en
uhaul has always treated me with the utmost respect and for that i have a deep bond to them. p.s.thank you from the bottom of my heart.
LOIS S. en
I had a storage unit for quite a long time. Over that period, the facility was always clean and well kept. While I did not often have any interaction with staff, when I did, they were quite helpful.
RYAN V. en
You cancelled my 26 foot truck rental just 2 days before I was to pick it up, forcing me to get an last minute rental. I've emptied my uhaul locker that I've had for 6 years. Will NOT recommend UHAUL!
Lucila C. en
Friendly and professional in dealing with costumers
Joaquin C. en
No comment
SAMUEL T. en
U-haul storage is clean and has room temperature. I do recommend to people who need storage, especially, important items that need to be clean and kept at room temperature. Sam T.
Renee K. en
**Abuse to customer parking!* staff uses (customer paid parking only) for own needs. No snow plowing in main lot, access doors were blocked several times, Chaotic and poorly monitored loading zone.
megan p. en
Very helpful and friendly staff.
Scharla W. en
Uhaul is very disorganized When you need help you have to wait and beg but dont get Uhaul is not authorized to access my account but took money without consent Staff can be rude Not enough space
Reinier F. en
Great customer service . Had problems with card and they solved the problem right away.
Eseosa O. en
Great customer service and they are very understanding. I recommend to everyone around the world.
JIM M. en
used facility several times will be back next year
erickson e. en
Very clean and secure. Free from pest. Available dollies to help move your stuff. Worth the price.
Diana A. en
The Rexdale U-haul team was efficient, helpful and professional. The female manager showed all of the positive qualities one would expect in a manager of a facility with a diverse range of customers.
george b. en
No problems.
augustine w. en
One of the best staff
Aji mathew j. en
customers having difficulty in parking, all spaces used to park own vehicles rest area is made as self storage
Jessica A. en
Parking is limited especially around the entrance and storage loading area. I always have to wait for a vehicle to leave before getting a parking spot.
jose e. en
All good!!!!
JOANA B. en
I was charged an extra month after I had moved out on 15th before my auto renewal on 17th. I've told the staff and even rented a uhaul truck! And NO REPLIES. I was with them 3 yrs. UNPROFESSIONAL
sasha r. en
Very great and friendly service
Jaspreet B. en
Customer Service need serious improvement, it took 45 minutes for us to get our rental cargo van. Very disappointed.
Mary grace B. en
My storage room wasn’t even available... misleading and not up to date information on website! Lucky I showed up in person to set the storage room up before bringing my truck load of stuff with me.
Douglas M. en
Had a horrible trip but the staff were so pleasant and healpfull it really made the world not seem like such a bad place :)
Dana B. en
From the time I picked up the you box to the time I ended the transaction the staff was rude and unaccommodating. I put in a complaint call and it was never call back. Totally disappointed.
angella r. en
Great customer service from staff. They were helpful, knowledgeable and polite. The environment was clean and the storage space was decent.
christina p. en
Staff at this location clearly hate their jobs! Sharmaine looked annoyed when I walked in, took 40 min to check me in, only inside unit available, movers waiting with a full truck, mngr Dawn is a joke
leslie m. en
Great place to rent from, superb value for the money. I have rented from all the big guys, Ryder, Budget, Penske, etc and you WILL pay at least double or more in price and wait in line too.
Conlief L. en
Friendly and very helpful staff who went out of their way to accommodate my needs.
MOHAMMAD Y J. en
Two of the female staff were very rude, arrogant & extremely unprofessional. They were Shamara Johnson & Shermaine Charles. However, the manager Dean and staff Jeffrey Alas were friendly and helpful.
CARTIER S. en
Everyone is friendly and professional excellent customer service at its best .
Pierre V. en
thank you
sally k. en
Very friendly staff. The manager is always available for questioning and advise.
venatia b. en
The staff was excellent and helped me out when I was in need.
LUIS G. en
We are satisfied 90%
CHANELLE G. en
The staff is always super friendly and “chill” which is nice since it makes moving/dealing with your storage less stressful. Thank you for everything!
GENA R. en
The staff were extremely unpleasant and very unwilling to assist customers. I hope i don't have to use your facilities again. I've been using you guys for sone time and this time it wasn't a good.
IVICA S. en
excellent location, easy access, great price
David O. en
H