Comentarios de los clientes para U-Haul Moving & Storage at Rainbow Blvd

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Rainbow Blvd

Clasificación general:

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Cruz C.
Clasificación:

Everything was great. I think that time for the rental truck should start counting the minute you drive out of the parking lot

Jon R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Cynthia W.
Clasificación:

El cliente no dejó un comentario.

Jamie B.
Clasificación:

El cliente no dejó un comentario.

Analia A.
Clasificación:

Everything was perfect. Service was great and uhaul overall experience was good. Only issue is that when its busy, there is no parking available. Parking area is very small and cramped and very difficult to get out. Which is why it was 4 instead of 5 stars. Regardless I would recommend this place to others.

Earl A.
Clasificación:

The staff was incredible and very knowledgeable

carolyn b. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

tylynn d. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

SUZANNE R. | First Impressions |
Clasificación:

Been renting units since 2006. I trust U-Haul.

NICHOLAS M.
Clasificación:

Wow I'm so grateful for the staff at the Rainbow location. Patience and professionalism. They have raised the bar...

Lana B.
Clasificación:

Love the customer service provided! Just wish the parking space was bigger. But overall, great.

Michael H.
Clasificación:

El cliente no dejó un comentario.

Perla A.
Clasificación:

You guys wore great

BOBBY PETER F.
Clasificación:

They can be truthful. The pickup truck that I re Ted from them both times- odometer was counting 1 mile for every 3 blocks that I drove, meaning that either the odometer was rigged by the owner/ manager and they hoped I wouldn't notice it during this COVID-19 lockdown or the odometers on both pickup trucks were malfunctioning!!!! Which I don't believe. I told them about the problem and they told me to hat I was wrong and the trucks were operating normally. I've been a professional driver for 15 years and I know how far a mile is, and those 2 pickups did not even go half a mile when they registered a mile on the odometers meaning they may have been rigged!

Craig C.
Clasificación:

El cliente no dejó un comentario.

Gary H. | Overall Experience |
Clasificación:

Their facility was always clean and well maintained. Unlike many storage places that say climate controlled this one actually was. I would use them again. Also their prices were lower than everyone else I checked in the area

Jessica D.
Clasificación:

Took almost an hour trying to get Checked in on moble app for receive the truck.

ANGELICA R.
Clasificación:

El cliente no dejó un comentario.

Juanita G.
Clasificación:

Nothing was wrong with the location or the people. But their uhaul.com/help is a joke.

Luis C.
Clasificación:

I like the practical and fast way that transportation is rented through the internet, very happy with your service

RICHARD LEE W.
Clasificación:

El cliente no dejó un comentario.

Lorena H.
Clasificación:

El cliente no dejó un comentario.

InaMarie F.
Clasificación:

This location no matter who is helping there is always a pleasure and they really take safety with their customers. I have rented from different locations different states this location have to say has been the best.

Matteo C.
Clasificación:

Nothing comes to mind. Niesha is one super location manager.

Anthony S.
Clasificación:

El cliente no dejó un comentario.

debra m. | Overall Experience |
Clasificación:

We need a storage unit quickly. The moving company under estimated the truck size needed to move our belongings. We needed a unit that morning, during the moving process!! After calling another facility that had no vacancy, the staff member called the rainbow facility and they were able to accommodate us. The staff was very helpful in a very stressful situation. Thank you.

Ray T.
Clasificación:

get wheels balanced on 15 ft truck

Pamela F.
Clasificación:

I wish the drop off is 24/7. The office is only open until 5pm and I was done by 7 pm but could not return it until the next day. Overall, the experience was easy and great.

David J.
Clasificación:

They are attentive and helpful.

ELIZABETH CRUZ S.
Clasificación:

El cliente no dejó un comentario.

Carl Jason N.
Clasificación:

El cliente no dejó un comentario.

LaShaunda H. | Overall Experience |
Clasificación:

This Uhaul Facility and the employees who work there are amazing! Any issues or concerns they handled it prompt. If i had any financial or unforseen financial issues they accommodated me to the fullest! Last but definitely not least is the amazing and compentent manager Neisha is the real MVP!

Lisa W. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Alvin B.
Clasificación:

El cliente no dejó un comentario.

Darwyn W.
Clasificación:

El cliente no dejó un comentario.

RAEGENE J.
Clasificación:

Long wait times for checkout

Xiaojun M.
Clasificación:

El cliente no dejó un comentario.

Romeo P.
Clasificación:

El cliente no dejó un comentario.

Nancy B.
Clasificación:

The app was very efficient - thanks!

MARJORY ROSE H.
Clasificación:

El cliente no dejó un comentario.

Melvin L.
Clasificación:

El cliente no dejó un comentario.

Kinneya C.
Clasificación:

El cliente no dejó un comentario.

KIRBY M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

ERIN WILLIAM H.
Clasificación:

El cliente no dejó un comentario.

Virginia S.
Clasificación:

El cliente no dejó un comentario.

Matthew W.
Clasificación:

El cliente no dejó un comentario.

Terence J.
Clasificación:

Great customer service !

Jaton R.
Clasificación:

El cliente no dejó un comentario.

Anthony L.
Clasificación:

El cliente no dejó un comentario.

Susan H.
Clasificación:

El cliente no dejó un comentario.

Anoop D.
Clasificación:

Poor customer service. Better attitudes would go a long way.

Theresa M. | First Impressions |
Clasificación:

In regards to the overall moving experience I give it it extremely poor rating if I could give it a zero Stars I would I expect a response back from U-Haul. When I made my reservation for a truck and a tow dolly for my vehicle round trip I went 300 miles plus to get a tow dolly that should have been at the initial reservation site I was sent to two other locations for a total of 3 before I got my tow dolly and I was literally so far from the location I should have departed from that I lost a day and a half of travel time I spent far too much money to have been taken advantage of in this way. It was made possible by the location where I finally pick the tow dolly up that the tow dolly was affordable but I really need U-Haul to call me back at 541-862 0566 so that we can discuss an adjustment to the overall cost of my moving experience

BERNICE G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Edna G.
Clasificación:

El cliente no dejó un comentario.

Charles V.
Clasificación:

Great and friendly service

Kaitlin B. | Overall Experience |
Clasificación:

Each time I encountered a staff member they were always friendly, patient, and more than helpful. I did not have to visit my storage unit many times, however each time I did it was clean as well as a simple in and out process. Thank you!

Jorge A.
Clasificación:

I did not like that they asked me again for much of the information that I had already entered on the U haul website when I made my reservation. They made me waste time asking for everything again

Reggie B.
Clasificación:

Its good

Pledorodney-Jame D.
Clasificación:

At the end of March up right before I get home the straps on the trailer broke almost lost my car that I pull all the way from Vegas to Michigan I am very dissatisfied I don't know who I need to talk to about this issue but I almost Totaled out my car and truck

Lee Bowlin S.
Clasificación:

El cliente no dejó un comentario.

Karen G.
Clasificación:

El cliente no dejó un comentario.

Michael A.
Clasificación:

All is good.

martin D.
Clasificación:

El cliente no dejó un comentario.

CHRISTINA A.
Clasificación:

El cliente no dejó un comentario.

Craig K.
Clasificación:

The woman who helped me went above and beyond to help means my situation.

Jeff L.
Clasificación:

Facility is in a relatively dangerous part of town; questionable characters walking through the property for unspecified reasons; lazy staff that disengaged from helping secure rental and accessories; rude behavior and stupid questions from staff upon turn in; extremely high per mileage charge; filthy van; and questionable mechanics as the engine and transmission sounded in poor condition while driving making for potentially extremely unsafe conditions. Disappointed.

diane L.
Clasificación:

El cliente no dejó un comentario.

Leilani T.
Clasificación:

Original scheduled pick up time was 10:30 am, it was pushed back to 12:30 pm die to a truck broke down. I received a courtesy call about it, so that was nice. I was ok with it as it was beyond anyone's control. Got there exactly 1230 pm. Took about 15-20 min or so for them to realize card reader is down/off line so I left to go to an ATM to withdraw $100 for cash deposit. Returned and it was a slow process. After all was said and done, we left uhaul at 1:15 pm. Again, can't be helped. Systems were slow. No ones fault. Big company with slow systems, not employees fault. They did the best they could. Left uhaul, went somewhere to pick up furniture and then back door Would not close. Communicated with uhaul via chat and gave agent address and business name to where we were at and was told it would take about 60 min for roadside assistance to get To us....could have been sooner but agent gave roadside assistance guy the wrong address!!!! He calls and said he couldn't find me, so we confirmed the address and learned he was given incorrect street#....annoying!!! Roadside guy name is Randall. Very pleasant and helpful! Kudos to him. Agent that tried to assist me both Lynn and Amy were friendly and helpful. Was jus frustrating having to repeat the address several times to both agents and they still managed to get it wrong! Would still recommend this location, it was jus that kind of a day, but we managed to make it an adventure and chose to have a good day. Returning uhaul process only took 5 min!

Deborah J.
Clasificación:

They charge me twice for no reason

Hector G.
Clasificación:

El cliente no dejó un comentario.

Robert B.
Clasificación:

None needed, great service!!!

Holly J.
Clasificación:

El cliente no dejó un comentario.

TAJUANA MONIC M.
Clasificación:

El cliente no dejó un comentario.

Jeanette A.
Clasificación:

El cliente no dejó un comentario.

TAJUANA MONIC M.
Clasificación:

El cliente no dejó un comentario.

katrina r. | Overall Experience |
Clasificación:

Nyesha at uhaul rainbow and smoke ranch always gives outstanding service with a smile!

Richard I.
Clasificación:

Very nice people, rich

Jennifer A.
Clasificación:

El cliente no dejó un comentario.

William H.
Clasificación:

Have available rental product in location near my departure location

Christian P.
Clasificación:

El cliente no dejó un comentario.

CORRINE D.
Clasificación:

No room to park. Their ad trucks and personal cars take up the 5 spaces they have. BAD They were closed by the time I arrived. They don't answer the phone after 6pm either.

JOHN WILLIAM A.
Clasificación:

O was charged twice for the rental $19.95 twice. I was told one $19.95 for the truck, $19.95 for the mileage. We put 9, none milez, on the truck. I believe I was double billed. I don't believe the mileage story.

Danielle Y.
Clasificación:

El cliente no dejó un comentario.

Lillian P.
Clasificación:

They were great!

Ryan M.
Clasificación:

El cliente no dejó un comentario.

Kenneth G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

John S.
Clasificación:

Everyone was friendly and professional.

Pamela H.
Clasificación:

There was barely any parking available.

Gracie W.
Clasificación:

The. Air condition wasn't very cold inside the office, therefore it wasn't comfortable standing inside getting the truck. Otherwise it was a great experience.

DENISE JEAN D.
Clasificación:

El cliente no dejó un comentario.

Jill H.
Clasificación:

El cliente no dejó un comentario.

mary M.
Clasificación:

The only issue I have is the limited parking. And because of the location I don't think anything will be done about it.

Brandon B.
Clasificación:

This uhaul experience was terrific! I am still waiting to hear back about my previous rental however which was a disaster, and I would like to have some cluster on the mess that was that purchase, especially as I am using uhaul for my business about once a week now.

BENJAMIN CHANCE F.
Clasificación:

El cliente no dejó un comentario.

Benmarantonio S.
Clasificación:

El cliente no dejó un comentario.

Heather S. | Overall Experience |
Clasificación:

First, when checking into my storage, it took over 2.5 hours which was ridiculous!!! Everytime I would come to my storage unit, it was outside of the guaranteed temperature range. I would call the manager Neisha (as the guarantee sign said to do...) and she would answer the phone angry, and every time, she said the "AC people are supposed to be on their way." No sorry or anything or even reassurance that it is a priority to them. Horrible customer service. Save yourself the hassle and do not do storage or a uhaul from this location.

Herman O. | First Impressions |
Clasificación:

All staff encountered were friendly, efficient and helpful. Easy experience.

Herman O.
Clasificación:

No suggestions. People very nice, efficient and helpful. No issues at all.

Quyen T.
Clasificación:

El cliente no dejó un comentario.

Michael C.
Clasificación:

Get rid of your online check in. It sucks to rent a truck online and then go pick it up and do the check in over the phone. Sat there for 30min just to get bumped off. I will only do it over the counter from now on

DANNY KARL E.
Clasificación:

Total disconnect from the web experience and what happened at the store I made an reservation about a month in advance for a car trailer... Was emailed to have both the tow vehicle checked and the towed car... I went They said naw you don't need to do that... Then Super busy store staffed with 2 employees. When the girl inside had to help the boy outside she's have to kick everyone out and lock the door... They were trying their best but completely overwhelmed... No one to check the trailer out... The boy had it hooked up to the back of my truck never checked the tires... 2 separated ... I asked if we could get a set of tires the answer was in a few days... Employees were acceptable but couldn't do anything to rectify the problem, for hours she looked for a different trailer, and was told that we would have to settle for a tow dolly for 200 bucks???? Kinda had no choice...

ANTJUAN F.
Clasificación:

El cliente no dejó un comentario.

Rosa M.
Clasificación:

El cliente no dejó un comentario.

Dexter A.
Clasificación:

Individuals checking people in should be a little more professional and kinder to customers.

Leshawn G.
Clasificación:

El cliente no dejó un comentario.

Monica O.
Clasificación:

Nothing

Amy A.
Clasificación:

Friendly and helpful service. Everything was spot on.

Debra Kay R.
Clasificación:

Dajanae and the gentleman that got the van for me were so friendly, kind, and efficient. The whole experience couldn't have been better! Such nice people.

ron W.
Clasificación:

El cliente no dejó un comentario.

Gary A. | Overall Experience |
Clasificación:

My favorite UHaul facility. Gets a ton of business because it is WELL MANAGED. Thank you, N. Rainbow UHaul!

Jennica R.
Clasificación:

Easy, fast, and great equipment. Everything was well taken care of. My move out of state went smoother thanks to U Haul.

Keith M.
Clasificación:

El cliente no dejó un comentario.

Dawn M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Christopher D.
Clasificación:

Everyone I dealt with was very nice and made the experience great Thank you

Karen M.
Clasificación:

The girl was very friendly and knowledgeable, explained all the equipment and explained drop off details.

Juanita B.
Clasificación:

Please inform customers when they return equipment and trucks after hours. I had difficulty in returning my truck because my phone wouldn't load the site to return the truck. And I spent hours on the phone trying to get someone to talk to about my return. I would greatly appreciate it, thank you!

Rosemarie B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

alta H.
Clasificación:

The drop off place was very helpful.

Paul R.
Clasificación:

El cliente no dejó un comentario.

taj h. | Overall Experience |
Clasificación:

Great staff, great location!

Darrell W. | Overall Experience |
Clasificación:

Staff was great. Thank you

Eric L. | Overall Experience |
Clasificación:

U-haul storage facility are very convenient I had no trouble at all, and on the mist of the pandemic the worked with me and allowed me to make arrangements to pay my fees at my convenience with no extra charge! Thanks U-haul. I’d definitely recommend them to anyone in need!

Luis A. | Overall Experience |
Clasificación:

Good people

Gary A. | First Impressions |
Clasificación:

I have done business with a lot of different Uhaul facilities, and this one is the best managed and most helpful.

Clarence S. | First Impressions |
Clasificación:

Very nice employees and services.

ROBERT W. | Overall Experience |
Clasificación:

It was very accessible and the staff was extremely kind.

Pilar P. | Overall Experience |
Clasificación:

Professional and personable team.

CYM LAJOY G. | Overall Experience |
Clasificación:

The only thing I wasn't satisfied with was how the storage kept increasing. This is a horrible law in my opinion. Staff was great, especially the Supervisor at that Smoke Ranch location. They were all accommodating.

DOUGLAS NELSON B. | Overall Experience |
Clasificación:

We have had this unit for a couple of years and never had an issue with the facility or staff. Staff is friendly and helpful. Well secured.

Gary A. | First Impressions |
Clasificación:

I have done business with quite a few Uhaul moving centers, and this is the best one so far. Great staff and a nice facility.

Ray D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Kristy H. | Overall Experience |
Clasificación:

It is to pricy for me now that I have no job cause of covid 19. Im just grateful I got my stuff back. The staff was always amazing.

Rick R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Liudmila p. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Bob S. | First Impressions |
Clasificación:

Polite and professional

Audrey E. | Overall Experience |
Clasificación:

UHaul is a great company. Consistently customer oriented. Every experience with U haul has always been easy breezy. Accomadating all the way. Neisha at the Rainbow Uhaul rentals and storage in Las Vegas provided great management. In really appreciate her service.

Sean M. | Overall Experience |
Clasificación:

I'm upset about your policy to keep my money after I move out of the storage unit. I just paid $89 last week. I moved out on the 5th hoping to get a little bit of money back to help me with everything that's going on and you guys told me you were keeping it to kick rocks.

MELINDA L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

sonny p. | Overall Experience |
Clasificación:

The staff was friendly, courteous and very professional. Niesha the manager was super nice and help me with everything I needed done.

barbara k. | Overall Experience |
Clasificación:

Neisha Cooper and office staff are great. If there were any problems I may have had, they were there to help. I would definitely recommend family and friends. I have no complaints. Keep up the good work, guys👍👍👍

SHALONDA H. | Overall Experience |
Clasificación:

Clean, staff workers good

Hyla D. | First Impressions |
Clasificación:

Very good and Professional

Nathan S. | Overall Experience |
Clasificación:

Lots of nails in drive ways and screws. In every uhaul I go to.

DALE R. | Overall Experience |
Clasificación:

Thank you for everything you guys are the best

Jennifer A. | Online Move In |
Clasificación:

Great business; very organized and efficient offing office and spaces are reasonably priced. I recommend

Valerie B. | Overall Experience |
Clasificación:

Great place and rates

Alfred F. | First Impressions |
Clasificación:

friendly and courteous

Jesse James H. | Overall Experience |
Clasificación:

Horrible service. I will never use uhaul again.

TIMOTHY M. | Overall Experience |
Clasificación:

I parked my RV in this place for 30 days, and a vagrant damaged my vehicle in that time. Nobody from U-Haul noticed anyone entering my unit and now I have thousands of dollars of damage. Do not go!

christine n. | Overall Experience |
Clasificación:

Everyone was helpful!

Rodney R. | Overall Experience |
Clasificación:

The entire staff were professional, knowledgeable and helpful. Excellent storage experience.

brent b. | Overall Experience |
Clasificación:

QUALITY OF STORAGE WAS EXCELLENT AND SECURE. THE PRICE WAS VERY GOOD COMPARED TO COMPETITION. I AM VERY HAPPY WITH MY EXPERIENCE WITH UHAUL AND WILL USE THIS FACILITY IN THE FUTURE IF i NEED IT.

TIMOTHY M. | First Impressions |
Clasificación:

The representative could not find my reservation even after i confirmed the reservation only 3 days earlier. Representative did not offer the second month for free. I had to find out on my own.

JULIE C. | Overall Experience |
Clasificación:

Neisha was the most professional through kind storage management I've ever done business with. She was wonderful you should promote this girl!

Christina J. | First Impressions |
Clasificación:

Great

Trish K. | Overall Experience |
Clasificación:

Very friendly Staff.

Barbara O. | First Impressions |
Clasificación:

Awesome service

Tommy W. | Overall Experience |
Clasificación:

Great service very respectful and helpful thank you again

KENNETH ALAN II C. | Overall Experience |
Clasificación:

We would like to thank the staff at this location for all their help and going above and beyond.

Nashyelli C. | First Impressions |
Clasificación:

Got storage unit went back later to use it but still had the lock I couldn’t open it so wasted trip hope the lock is off today

Eduardo L. | First Impressions |
Clasificación:

Everyone is very helpful and accommodating.

youlanda F. | Overall Experience |
Clasificación:

I was pleasantly surprised by how clean and rodent free the storage was. I’d never seen that with a storage before and personally did not know it existed. The service/ staff was a pleasant experience.

Kristy H. | First Impressions |
Clasificación:

The lady was amazing she went out of her way for me

david m. | First Impressions |
Clasificación:

friendly and accommodating.

Linda A. | Overall Experience |
Clasificación:

Clean and Secure place staff was very nice.

robin b. | Overall Experience |
Clasificación:

Was very pleased with price unit and service

Cristina T. | Overall Experience |
Clasificación:

I had the best experience with the service

deanna n. | Overall Experience |
Clasificación:

Over a year and a half with my storage unit and not one time did I have a problem. Unexpected price increase but nothing too crazy. Workers were very nice every time I was in the office.

ROBERT F. | Overall Experience |
Clasificación:

staff was always friendiy and courtieus, I never worried much about outside vandalizem.

kenneth b. | First Impressions |
Clasificación:

Everyone was so nice and pleasant to talk with and very helpful and accommodating. Thank you

Janeil T. | Overall Experience |
Clasificación:

Thanks

robin b. | First Impressions |
Clasificación:

The process for getting a storage unit was easy and the price was great excellant service.

Katherine P. | Overall Experience |
Clasificación:

Awesome

Diego S. | Overall Experience |
Clasificación:

I had issues with next spaces' tenants parking their belongings into my space or parking vehicles and trailers so that they impeded moving in or moving out my travel trailer. Enforce site rules!!!

Steve F. | First Impressions |
Clasificación:

Really nice employees, made me feel at ease. Thank you!

John R. | Overall Experience |
Clasificación:

Convenient location / a little difficult to get in and out of due to traffic

carter b. | First Impressions |
Clasificación:

The staff at that location are courteous, professional, & witty. They informed with all the details with precise articulation. I felt very comfortable. Give them a raise in salary! Lol....

Desiray C. | Overall Experience |
Clasificación:

We were very happy with this unit very clean pest free temperature control was good. Only 4 stars due to price increase other than that I wouldn’t rent from anyone else for storage or moving truck.

Tamara F. | Overall Experience |
Clasificación:

My experience was positive.

Jim R. | Overall Experience |
Clasificación:

5 K all the way!

Amie P. | Overall Experience |
Clasificación:

Did not feel as though my property was secure, especially after someone stealing belongings and tampering with my property.

christina M. | First Impressions |
Clasificación:

Excellent Service ! Fast Friendly and Professional!!! A+A+A+

Kelly W. | Overall Experience |
Clasificación:

I was satisfied with the staff

CHUKWUMA O. | Overall Experience |
Clasificación:

Nothing much to comment again.

michael c. | Overall Experience |
Clasificación:

I really think the dumpster should be available. I get that people use it to dump their whole unit in it...watch them. Otherwise, thank you all for your generous help!

Gia H. | Overall Experience |
Clasificación:

Thanks for your great service

Anthony W. | Overall Experience |
Clasificación:

Thank you, I will be back

Philip Y. | Overall Experience |
Clasificación:

Neisha and her team were all very competent, friendly and accomodating. The facility feels safe and clean and I have nothing but confidence when spending time and money at this facility.

Hector R. | Overall Experience |
Clasificación:

All employees are extremely well versed in what customer service really means. Thanks

debbie r. | First Impressions |
Clasificación:

Amazing and friendly !!!!

pamela C. | First Impressions |
Clasificación:

We truly enjoyed our experience with U-Haul. The Coopers!!

patricia p. | Overall Experience |
Clasificación:

Thank you!

nancy a. | Overall Experience |
Clasificación:

By far, this has been the best moving experience I have had with UHaul. Personnel was so swift and helpful with everything. Will be choosing UHaul for future moves without a doubt.

Laura S. | Overall Experience |
Clasificación:

.

Hansi A D. | Overall Experience |
Clasificación:

the only problem I encountered was not enough parking in the front of the building. Otherwise my experience was excellent

ROGER BROOKS C. | Overall Experience |
Clasificación:

Staff was fantastic!!!!

luz R. | Overall Experience |
Clasificación:

Thank you very much for your kind and consideration. God bless.

heather s. | First Impressions |
Clasificación:

Very swift, polite, and helpful

DENICE H. | Overall Experience |
Clasificación:

My unit was broken into from the next unit and Uhaul said they would be closing off the two units but did not . They could still reach over and take items from my unit.

Ruthann Z. | Overall Experience |
Clasificación:

The staff was absolutely friendly & extremely helpful! This was extremely welcomed in an already high stress situation.

kenneth f. | Overall Experience |
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The grounds and storage units were clean. I felt my stuff was safe!

shana d. | Overall Experience |
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I only hated that you guys called so much when I was behind on my bill, sent letters and called my back up friend, way to much very embarrassing. I know I was behind no need to call them and let them

Christine E. | Overall Experience |
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Staff was very professional and accommodating. When the information from the 800 Customer Line was not correct, the Staff accommodated my needs. Hats off! Moving is so stressful, it was nice :-)

dwayne b. | First Impressions |
Clasificación:

Great fast service had me in and out with a unit in kno time

carol h. | Overall Experience |
Clasificación:

The employees that work at this facility are very helpful and professional

jenia t. | First Impressions |
Clasificación:

Good service

Neil S. | Overall Experience |
Clasificación:

AOK

Hull M. | Overall Experience |
Clasificación:

The staff at the Rainbow location in Las Vegas were excellent and very professional. The Los Angeles Vermont location was also very professional and knowledgeable.

John R. | Overall Experience |
Clasificación:

Very efficient

LAJEANNE D. | Reservation |
Clasificación:

very nice staff

valerie f. | Overall Experience |
Clasificación:

Very good experience!!!

Sharon J. | Reservation |
Clasificación:

It took forever for someone to be available to talk with me but once they were able the service was great

Rhonda V. | Overall Experience |
Clasificación:

Staff at this location was very professional and courteous. Would definitely recommend them and use them again.

David V. | Overall Experience |
Clasificación:

Total experience was great

alioht c. | Overall Experience |
Clasificación:

Great knowledgeable and friendly staff. And affordable prices for the square footage you get. I would definitely recommend this facility.

MARGARITA B. | Overall Experience |
Clasificación:

Everyone in the office at this location was always friendly and accommodating. I would recommend highly.

Regina S. | Overall Experience |
Clasificación:

They messed up bad twice, it was a complete disaster someone needs too come in and train that whole staff been dealing with this storage over 10 years ,never ever again

Raymond P. | Overall Experience |
Clasificación:

I will be back if I need to store if I need to and rent trucks when I need it , thanks

Eric B. | Overall Experience |
Clasificación:

Local truck rentals could be more affordable. Daily rent is good , but mileage sucks.

ELISHA R. | Reservation |
Clasificación:

EXCELLENT.

diana t. | Reservation |
Clasificación:

The employs at this U-Haul storage facility were great! They showed me all the different sizes and I wasn’t sure which one I needed, they were very patient. They accommodate my needs and were helpful

randy j. | Overall Experience |
Clasificación:

Great customer service and understanding.

Daniel P. | Overall Experience |
Clasificación:

Unbelievable service, excellent workforce here, always courteous, ready to assist, and just a delight to talk too, very nice people!

Alina S. | Reservation |
Clasificación:

The manager Neisha was very nice and always has a smile on her face when a customer walks in and always greet's them like they are part of the family.

loretta w. | Overall Experience |
Clasificación:

the crew there was wonderful

Philip Y. | Reservation |
Clasificación:

I reserved two 10'x30' units at Rainbow, but when I pulled up to unload my two 26' trucks, I was told they overbooked and only had one left for me. Issue was resolved with VIP compensation. Well done.

SARAH B. | Overall Experience |
Clasificación:

n/a

KEATON R. | Overall Experience |
Clasificación:

I had reserve a 5x10 and they gave it to someone else. They took 30 min to even come unlock the unit so we could see it. So we took our business elsewhere

brenda m. | Overall Experience |
Clasificación:

Every staff member that worked with me was very friendly and professional. the unit was what we needed when we needed it. Rented a truck also 2 different times, were clean and helpful. Very happy,

KEN OR ROBERTA H. | Overall Experience |
Clasificación:

Friendly staff.

glen s. | Overall Experience |
Clasificación:

N/A

Kevin T. | Overall Experience |
Clasificación:

ty

samantha d. | Overall Experience |
Clasificación:

We were not able to move in to our home when planned. They made this part of our move so easy. The employees are smart, friendly, & accommodating. They had a smile & solution for everything. Thanks!

samson b. | Overall Experience |
Clasificación:

Staff was excellent and very helpful in all areas and very polite

Alexandra S. | Overall Experience |
Clasificación:

Very good service. Just wish when picking up a uhaul to move long distance. Staff should advise to read the insurance. I thought i would get compensated for my soaked matress and box springs, but no.

rick r. | Overall Experience |
Clasificación:

Very safe & secure. Carts always available. I would use again

jesus a. | Overall Experience |
Clasificación:

Exelent customer service and employees

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