polite to customer ,being. patience with customer .dont leave people on hold over 5 minora R.
Customer Reviews for U-Haul Moving & Storage at Pulaski Hwy
Highlandtown, MD 21224
(Rt 40 & Kresson St Next to Pompeian Olive Oil Company)
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.Darryl V.
El cliente no dejó un comentario.Patrica H.
El cliente no dejó un comentario.Lennox L B.
Site appears under staffed. At least 20 minute wait in line to pick up truck. Line of trucks to return, told to leave truck with keys in it. Site needs AIR CONDITIONING, really felt bad for staff. Positive:polite professional staffVivienne T.
All of the staff were friendly, informative, helpful and accommodating. Can't recommend this location enough.Stephen L.
This location appears to need more help, particularly in the morning. There was one employee at the front desk at 8am to check customers in. Although she did a good job, she should not have to do the job of THREE employees at once. They also seemed to have problems with finding keys for the vehicles. It should not take a customer who has a reservation 45 minutes to pick up a vehicle. The process definitely needs to be streamlined for more efficiency to allow customers to get in and out much quickerâ€¦. Also, about 2-3 weeks ago when renting a vehicle from this location, which I had a reservation for, I was contacted a few hours before my scheduled pick up by this location to tell me they did not have a vehicle for me and that they had overbooked. I found this unacceptable as I had booked the reservation a few days prior and I EVEN WENT INTO THE LOCATION the day before my scheduled pickup just to MAKE CERTAIN everything was straight for the following day and was told it was!â€¦ Clearly, this made me very upset! I asked to speak to a manager when they called to tell me this information regarding overbooking. I held for over an hour and the Manager NEVER EVEN BOTHERED TO COME TO THE PHONE! Nor did the store representative who put me on hold bother to EVER COME BACK TO THE PHONE EITHER! How UNPROFESSIONAL! What kind of customer service is that?..:. I then had time to get my clothes on, drive up to the location, go stand in front of the very person who had put me on hold (AT THIS POINT, OVER AN HOUR AGO)! With me still on hold and holding my cell phone, I explained who I was and that she STILL had me on hold and I STILL wanted to speak to a MANAGER. They called back to the manager supposedly. I waited another HOUR for the manager to come out. SHE NEVER EVEN CAME OUT! This was just about the POOREST CUSTOMER SERVICE EXPERIENCE I HAVE EVER ENCOUNTERED. I was BEYOND DISSATISFIED AND FRANKLY SHOCKED AND APPALLED at this store's lack of customer service skills, and particularly disgusted with the Management at this location. It is clear that additional TRAINING IS NEEDED HERE, even at the MANAGEMENT LEVEL!crystal G.
I had visited two locations to pick up a trailer. The customer service is horrible. Extremely long waiting times. One location the employees shift was over. So she got up and walked out. Leaving myself and another customer along in the building. We stood there in disbelief. It was about 20 minutes before someone came into the building. Both locations are in obvious need of a serious manager. This isn't the first time I've had this type experience. I would be more than happy to explain other issues doing my visit if someone wanted to hear about it.Mike H.
Small tight hallwaysMichael K. | First Impressions
A second review because this place was so terrible. My "move out" date was also my "move in" date because they didn't have a unit for me even though I had a unit reserved. Total incompetence. Uhaul should be embarrassed to be associated with this facility.yehonadav k. | Overall Experience
I reserved a storage unit a month out only to be told that they didn't have a unit. I was then offered a bigger unit, with no price adjustment due to THEIR mistake, and proceeded to give me a unit that was ALREADY rented out to someone else. At that point they told me that they had no units for me. How is that possible? I drove from Philadelphia with a full 26' truck and was left scrambling because of complete incompetencey. This facility should be absolutely ashamed of itself. I was also charged for gas even though i filled the tank to the levels i received the truck at. When i spoke over the phone with customer service that agreed with me based on the pictures i took of the fuel levels. Just greed, incompetence and flat out stupidity. I will never use uhaul again and am in the process of asking for a refund. I will also tell everyone I know to stay away from this facility and have called the better business bureau about this issue.yehonadav k. | First Impressions
More employees, always seems like they are understaffed when I go to rent a Uhaul.Thomas L.
El cliente no dejó un comentario.abdeljalil B.
This is my 2nd trip and I found the staff to be friendly and hard working.Barbara H.
Attendant was polite and got me through the check out/return process quickly.Ken M.
The worker who was "helping" us drop off our trailer was not very helpful. The worker did not explain the process and walked away from us before we knew what to do. I would just suggest giving a clearer explanation to customers dropping equipment off.Felicia F.
Headlights were malfunctioning and all significant damaged areas were not clearly markedSHIRLEY T.
El cliente no dejó un comentario.Barbara P.
Felicia waiting on me and was fabulous. She handled 4-customers all at once with grace, efficiency, and professionalism. Well done, Felicia!!!BRIAN U. | First Impressions
Felicia handle my rental pick up in the morning. She juggled four customers at once with grace, efficiency, and professionalism. Well done, Felicia!!!!BRIAN U.
El cliente no dejó un comentario.Long Fung Jaron T.
El cliente no dejó un comentario.KEISHA K.
El cliente no dejó un comentario.Shaila F.
Helpful attendantsArturo H.
Staff was very friendly and helpful. They went above and beyond to help me out. Thanks to everyoneJoshua W.
Truck was not ready and blocked by at least 3-4 other vehicles so we could not do the online check in. Low tire pressure. Equipment we rented not available and we were improperly billed. We were told nothing they could do and to call customer service. Worst uhaul experience to date.alexander F.
Be a bit more transparent about the fact that there is a survey upon rental return because it's time consuming and completing it actually cost me another days rental for just a 2 minute delay in your yardâ€¦.Nicole Q.
El cliente no dejó un comentario.Sydney S.
El cliente no dejó un comentario.Eric J.
El cliente no dejó un comentario.Molly P.
The people at this location are blackmailers. They provide three different trucks last year that did not work. The last on jammed the steering wheel and when I called for Road assistance, they billed me without notifying me for the $360 they had assessed. Uhaul esssentialy held me at hostage at the NYC rental location when I rented a uhaul to move my graduating daughter to her new apt in NUC by requiring me to pay $360 dollars to settle an alleged claim for their Maryland franchise. A desperate father paid $360 to move his daughter with so much delay.Bhavesh A.
I was in and out in about 45 minutes. I had problems at another location so this was a welcome change.Stephanie F.
El cliente no dejó un comentario.Barbara H.
El cliente no dejó un comentario.SHIRLEY T.
Keep being pleasant to deal with!david C.
El cliente no dejó un comentario.COREY S.
El cliente no dejó un comentario.SARAH J. | Overall Experience
El cliente no dejó un comentario.Donald R.
El cliente no dejó un comentario.robert W.
Nothing ! Just keep doing what you're doing presently..JOSEPH H.
Advertisement of the price was extremely misleading. To say $20 on my booking then $85 when I leave is absurd. I selected no insurance on my online booking but when I came in I was told I had to pay the $25 for insurance. Would never of booked this for 2 hours if I knew it would cost me $40 an hour.MADELEINEROSE E.
Nothing at this momentTREASA J.
The lot is a little tight, had a hard time dropping off the trailer. The service was outstanding. Fast, courteous and friendly.ROBERT B.
El cliente no dejó un comentario.Andrew W.
El cliente no dejó un comentario.Paul Z.
Tried 2 different 10 Ft trucks both had lights come on across the dash like it was Christmas. Needs more maintenance checks.donna F.
El cliente no dejó un comentario.david C.
My storage unit was outside. I had it for over a year. Everything was great until I moved out, closed my account or at least I thought they did. The next month they charged my account twice back to back. Tried multiple times to reach out through customer service with no luck so I just went up there.Matika j. | Overall Experience
Great service, and much more affordable than Pods!William R.
Had to wait a while for help, and we had to assist.Jessa K.
Took a little time for the paperwork, but service was prompt, polite and the staff friendly and helpful.Lawrence N.
El cliente no dejó un comentario.Matthew H.
I hate your customer service.Seyed A.
Better customer service. Online check in needs to match what's available in the storesKEYANA G.
Customer service rep that signed me in was rude. Spoke fast as if she didn't care if I heard what she said. I asked for longest time available at the rate given since I arrived late I may need the extra room. That request was denied and my time limit was shortened. Luckily traffic wasn't to bad on the return to not go over. Will not rent from this location againPaul M.
The rep was very nice. The truck I had was a little slow. It's like it wouldn't pick up speed and the passenger door wouldn't shut completely. You have to shut it very hard to closeErica J.
Robert flowers was very helpful great guyROBERT W. | Overall Experience
El cliente no dejó un comentario.OSCAR D.
didn't explain the entire cost of renting and didn't allow us to drop off at a closer location. had to drive 30 minutes from our new house. truck - dirty inside, transmission slipping,jason B.
El cliente no dejó un comentario.Daniel M.
My lease was up on 4/24/23. Prior to that date, My friend was there to finish removing my property and clean up the unit. The staff assumed I was out prior to my calling to confirm and cleared out my stuff, billed me and then when they realized I was not out, they told my friend their mistake and refunded the charges and closed my account?!? I had a couple of books I was keeping but it is too late now... I have two units in Alaska and never paid $50 to bust the lock... The staff took my brand new lock off which I should be compensated the $11.++... My discarded property had sentimental and Spiritual value to me and I have to close this chapter with U-Haul at a loss of years of payments to be tossed without calling me prior to clearing out my unit. No business courtesy. I called after my friend told me the situation. B122 @ Pulaski U-Haul, Highlandtown, MD Sincerely, YoLanda Blackwell 410-259-8776YOLANDA B. | Overall Experience
The check engine light was on in the truck the employee that serviced me was so rude and nastyJosephine A.
El cliente no dejó un comentario.helen P.
The door entrance was a bit wonky but other than that it was okROBERT W. | First Impressions
I'm not sure why you hire people that have no idea about customer service. One of the ladies there was rude, she would talk to me while her face is looking the other way. She didn't speak clearly (she made me feel she is doing me a favor or giving me the truck for free) Although she seemed the be the experienced one (Coz the new lady who was very helpful would ask her questions every now and then).judea B.
El cliente no dejó un comentario.Tonya D.
Both trucks at some point needed to be jumped. Storage unit rented out to me had locks on it and they didn't have any more that size so I was charged for a larger unit. Management never contacted me to find a way to negotiate the price.Tanya A.
The associates at this location were very professional, and helpful. They were patient and friendly and got us in out in a few minutes. The location was nice and clean and, welcoming.Valerie T.
I had been to another location on Pulaski Hwy near the Beltway and they were not professional nor efficient with me. I had to wait for 45 minutes with no results. Workers were not responsive inside or outside the showroom. This 4301 location was just the opposite.Lloyd B.
El cliente no dejó un comentario.Alexander S.
Very efficientRosetta F.
El cliente no dejó un comentario.Russell L.
The manager was excellent as I left my expands in the truck and he was very helpfulJames F.
The truck I rented needed air in one of the tires which should have been checked. My representative was in training which made my wait longer than it should have been.That was my first time renting a U-Haul and know it would cost double if I returned it late. Local two days $195.00 but the rental $19.95 per day.Jacqueline A.
Service was very quick and the staff was very helpful 👍.ROBERT C.
This location need more welcoming faces people that want to work that are excited to be there working not mean and nasty face and attitudes so early In the morning just bad customer servicemonekqua J.
Personnel were friendly and helpful. We waited over a half hour for the 20 ft truck and AT to be brought up.lyle M.
El cliente no dejó un comentario.Carolyn E.
El cliente no dejó un comentario.Kevin B.
El cliente no dejó un comentario.Gregory Z.
The staff was very friendly and efficient. However there was a lot of customers arriving and they did not have enough staff to keep up. Clients walked in, saw the very long line, then turned around and left.DANIEL S.
I was at this location a few years ago.The process of picking up and dropping off was a little long then.This time around was efficient and seamless. Great Improvement!! Thank you!!!weldon N.
El cliente no dejó un comentario.ROBERT C.
Talk to your customers when they pull up to drop off your equipment.brett N.
El cliente no dejó un comentario.Samuel F. | Overall Experience
Actually nothing to my personal experience with this location. Definitely a model location for other branches to follow. Warm, welcoming, and attending to your need.Andre J.
El cliente no dejó un comentario.NABLE C.
Great Experience!YASMINE T.
They gave me a truck with a broken passenger side mirrorKieron R.
El cliente no dejó un comentario.Roger Z.
Returning was made so easy at check in point. Well organized.Charles K.
All okWalter P.
I saw nothing during my interaction that needed improvement.Michael T.
Everything was great. Fast and easy checking in and checking out. Friendly and informative staff!! Overall was a wonderful experience!LAUREN B.
Be friendly at the counter and if there's a sign that says sit in your truck and wait for an associate to come out, then an associate should come out instead of making the customer wait and guess about what we should do. Fortunately I did the phone check out once I realized no one was coming out to help. I went inside to task where to drop the key and she said leave it on the seat. She was just sitting there at the counter. Easy rent process, annoying return encounter.Veronica R.
The whole time I was there the woman at the counter was complaining about how she hates her job and doesn't want to workDylan P.
Take care of your vehicles and take responsibility for when they break down.DERRICK P.
Some of the best customer service I have ever had renting something. The trailer I wanted was available and the staff was incredibly helpful and kind. Thank you all so much.steve S.
I do not appreciate having to purchase one of your hitches to haul a trailer I feel like that is just another way for your large scale corporate to profit one more way from the consumer a 2 inch ball hitch should be supplied with the unit and if it isn't returned then you can charge the customer for itRodney H.
El cliente no dejó un comentario.oscar P.
More options for approving vehicle condition during pickuplawrence T.
Service vehicles annually and check fluids, brakes every 50,000 milesMadenia W.
El cliente no dejó un comentario.ARNOLD J.
Location is very practical, but the truck was damaged. Low air in one tire and major issues in either the front or back axle. I had to drive very slowly to protect my furniture.ANN F.
El cliente no dejó un comentario.Bryant B.
El cliente no dejó un comentario.sharon S.
I arrived after a long driving and the the greeting was a look with no smile nor " how can I help you". I asked if your employee is ok she answered that she was not, and I followed with a hope that your employee was ok, she seems angry and the reason why she come from the back absent or the bad luck, because she dropped her food on the floor. On top of that, they didn't have my storage that I reserved. All what I get is call the number 1 800 number and list go onAdil N. | First Impressions
El cliente no dejó un comentario.Raynautta G. | First Impressions
El cliente no dejó un comentario.Ashley G. | Overall Experience
El cliente no dejó un comentario.OMETRISS H. | Overall Experience
El cliente no dejó un comentario.Andrew B. | Overall Experience
El cliente no dejó un comentario.Rajeeyah C. | Overall Experience
Great staff and convenient location.Linzi Z. | First Impressions
El cliente no dejó un comentario.Raphael B. | Overall Experience
El cliente no dejó un comentario.shawn s. | First Impressions
El cliente no dejó un comentario.Antoine M. | First Impressions
This place is run down. If you come in the evening bring a flashlight to see in your unit because it is very dim. Saw a dead mouse in the hall once and there was mouse poop in my unit. Someone also left a couch in the elevator, which gets in the way of other people using the elevator and it was there for several days.Crystal S. | Overall Experience
El cliente no dejó un comentario.Karolyn S. | Overall Experience
El cliente no dejó un comentario.Maimouna B. | Overall Experience
El cliente no dejó un comentario.LATASHA J. | Overall Experience
El cliente no dejó un comentario.john b. | Overall Experience
Manger Mr. Flower was excellent, he was very professional.daleen w. | First Impressions
I needed other hours to get things done and it was a problem with your closing times. Saturday/Sunday were not good times for me.RUTH D. | Overall Experience
The staff each time I came were above and beyond helpful, knowledgeable and all about service.Luther P. | Overall Experience
El cliente no dejó un comentario.helen c. | Overall Experience
El cliente no dejó un comentario.Andreina A. | Overall Experience
The staff at this location is top notch! Management, people that clean the vehicles, customer service all of them! I've interaced with 4 different people at this location and each interaction was just as pleasant as the last. I would use this facility again just because of the people who work there. It is not the nicest uhaul location as far as the space but the service is unmatched. I think there may have been a mouse that got into my belongings and there was no food stored there so that's not great but the staff was incredibly helpful with every part of my move and storage needs. Robert and the team at this location all deserve bonuses fir the way they treat people and make uhaul look good.Bianca N. | Overall Experience
El cliente no dejó un comentario.Lillian T. | Overall Experience
El cliente no dejó un comentario.Torrance M. | Overall Experience
El cliente no dejó un comentario.Robert B. | Overall Experience
The manager and staff were knowledgeable, efficient, and friendly. He made the whole process easy.Robert B. | First Impressions
While the staff was friendly, the service was very slow. I also found the facility to be difficult to navigate with the many levels, long halls and hot temperature inside during the summer months.mary l. | Overall Experience
El cliente no dejó un comentario.TINAMARIA S. | First Impressions
El cliente no dejó un comentario.vanessa b. | First Impressions
Mr Flowers at the Bsltimore site was fantastic!Richard A. | First Impressions
El cliente no dejó un comentario.Jashai l. | Overall Experience
El cliente no dejó un comentario.Darrell G. | First Impressions
Our first u haul experience was fantastic!! I highly recommend this location. Our storage facility was easily accessible with no issues in the way. Robert, the assistant manager at the facility was absolutely awesome and very welcoming. He was super helpful in answering all our questions and concerns and was super friendly. Truly wonderful employee at this facility!! Highly recommend this location!!Veina P. | First Impressions
U don't say the flat price up front, the add on can get a little muchSilvia H. | First Impressions
My storage unit was stolen at this location. The theft cut the haul lock and replace it with other while none of the workers notice. The theft came multiple time and empty the unit. When I notice the staff they were indifferent and unwilling to corporate. One of the worker even say it's my problem for getting it stolen and she had worked here for 9 years and this never happened before. After I notice the lock was replaced by theft they told me I can't cut the lock myself and have to wait 48 hours for them to cut it. After I called the police and insist that I need to open the storage today since it is no longer safe. They cut the lock for me after 7 hours. Even worse, when I got there they left the storage unit unlock even after they know there was theft. And when I talked to the manager, he said he cut the lock but he wasn't aware of theft, cause the staff didn't notice him. Before the theft, I was trying to get in the storage in access hour which is 5am to 10pm. The front door was broken. I called the staff they said it was broken and the alarm was off. And say the hour should be to 9pm, which is a lie. This place also doesn't have security camera everywhere. When the theft happen, they told me there isn't security camera at my storage.Pengyu Z. | Overall Experience
El cliente no dejó un comentario.MILTON C. | First Impressions
The lady and gentleman working were very nice and helpful. It was crazy busy but they got me everything I needed and made sure I was straight before just leaving me on my own .alyssa w. | First Impressions
El cliente no dejó un comentario.Janet A. | Overall Experience
El cliente no dejó un comentario.Nathan M. | First Impressions
El cliente no dejó un comentario.Arnita M. | First Impressions
El cliente no dejó un comentario.OPEYEMI A. | First Impressions
El cliente no dejó un comentario.Rhonda W. | First Impressions
El cliente no dejó un comentario.April W. | Online Move In
El cliente no dejó un comentario.Adrian H. | Overall Experience
One person wasn’t very nice at the facilityALEYDA A. | Overall Experience
Thanks for your helpPATRICK S. | First Impressions
Staff very helpful and friendly they did an awesome jobLatrecia P. | First Impressions
the guy with glasses helped me on Sunday, he was very helpful and friendly. Patient and thorough. He stated he was new but I couldn't tell! GraciasShantay A. | First Impressions
El cliente no dejó un comentario.katrice s. | First Impressions
You guys suck! I ask to have locks removed that l brought from uhaul. It took a month of me calling unable to get them. Having a reps trying and sending text to no avail. Then when I go to get my stuff the elevators are down no one inform me of it. I had rented a uhaul truck and labor, which I still had to pay. I get a bill with a late fee $40 which I wouldn't have gotten if communication was better because o would had my property 6wks ago. I don't think I should have been charged for them inconvenience me but I was.kenneth c. | Overall Experience
El cliente no dejó un comentario.Julienne C. | Overall Experience
El cliente no dejó un comentario.Tanya A. | Overall Experience
El cliente no dejó un comentario.Ifedayo L. | First Impressions
El cliente no dejó un comentario.JERRY B. | First Impressions
I can't say enough good about the staff at this facility, especially the manager and the new staff member who handled the paperwork for my move in! On a 93 degrees Baltimore day when their air conditioning unit was out and also the elevator in the storage building the kindness and clear-headedness with which they handled my move in was amazing. The weather situation nearly did me in, but these troopers, professionals all the way, adjusted and adapted and kept a positive spirit and upbeat attitude every step of the way. I couldn't have done any of what they did, even when I was younger and more inclined to deal with adverse circumstances. Not only were they helpful to me, but also to the Moving Helpers moving my stuff in from the Uhaul van to the storage unit. I'm sorry I didn't take time to learn their names because I want to remember them not only as super pros, but also as people who care about their customers as human beings. Moving back to Baltimore to begin my retirement journey I will be eager to recommend this site to everybody I know needing storage space. I will learn the names of the two professionals stuck in a hellish situation themselves who went the distance to keep my experience from being unpleasant and find a way to express my appreciation. I hope Uhaul admin around here recognizes how valuable these folks are to the company!David F. | First Impressions
El cliente no dejó un comentario.Wendy M. | Overall Experience
Bugs flying everywhere even inside unit. After hour doors are too small. Facility could use cleaning .Tanya A. | First Impressions
There's are no ones for what experience. I paid for 24 hour access and found that I was the wrong storage facility I was told Canton during the reservation however I emailed a different location. Highland town . The facility didn't have the spaced that reserved for. I was running out of time. Was not able to put all my pieces in storage. I was not able to drive up to the dock, due to the places is locked after 8 pm. I left the office like 7:39 to go home to to get my things to come back to the facility. I'm was very frustrated and mad after looking into a smaller storage than I originally reserved. I had to move my things in the storage leaving on have to stiggle to get through a small door! Iaftet seeing the strlirwhe I had no time or money to reserve another place . After looking inside the storage facility I had cried . It was so upsetting to see that my things were in an old room with a big Rat Trap and very thin walls and the floor was cracked to the point it had easy access for rats to run over things. You told the office man to change out my storage due to the access to the building. And gave me a smaller one. The one assistant at the office knows how I feel about the whole situation. The manager was not there . The assistance at the office had to handle the office by himself . He had it under control. It was really busy.michele c. | First Impressions
I hope you recognize how valuable the employee that you have is. I didn't catch his name but he was wonderful. There was a very long line and he took control of the situation to assist multiple customers at once. He was very helpful and friendly. Give him a raise.ASHTEN M. | First Impressions
Staff was amazing! Give them all raises, they were great!Khalid B. | First Impressions
Staff was the best part, helpful and nice. Facility always smelled like a mixture of dead rat and industrial cleaners. Lights were on motion sensors which I appreciated but there weren't enough of them. No light whatsoever in units. The ceiling on the unit was a mixture of large box fencing and some sort of plastic sheeting.Nicholas W. | Overall Experience
Horrible, couldn't access my storage unit. Tried and waited over an hour and had to release my movers earlier without completing the job. Lost revenue and time and ended up losing a days work to resolve this issue. Then i reschedule with the movers and they NEVER showed up the following morning. So I'm HIGHLY, disappointed and upset and deserve compensation for lost revenue.latasha h. | First Impressions
Very helpfulLatrina S. | First Impressions
El cliente no dejó un comentario.Tae Yun K. | First Impressions
El cliente no dejó un comentario.Latreisha B. | Overall Experience
El cliente no dejó un comentario.Gavin B. | Overall Experience
I'm okay with uhaul they goodMUHAMMAD Z. | Overall Experience
El cliente no dejó un comentario.STEPHANIE G. | Overall Experience
No one answers phone or email. They checked me into a unit without my permission or presence two months before I had the unit reserved for 22 May 22. My credit card was charged without my permission thus essentially stealing and I intend to deny the charge. I have contacted U-Haul formally and an official letter of complaint has been filed on 7 Mar 22.Dixon H. | First Impressions
El cliente no dejó un comentario.denny s. | Overall Experience
El cliente no dejó un comentario.CHRISTOPHER E. | First Impressions
El cliente no dejó un comentario.Jamiah M. | Overall Experience
The two young gentlemen at the counter on Friday evening were very courteous and professional. One of them was especially very patient with showing me the door code process and took extra time to walk with me to the unit. He showed me how to use the ladder and even got the lock out of the unit for me. The customer service given to me was above and beyond exceptional! Hopefully this young man, with the nice brown locks will receive a promotion for being so professional.Ruth B. | Online Move In
El cliente no dejó un comentario.Janet A. | First Impressions
The staff was exceptional at helping me out. Even when they didn't have an answer they went and got it and came through for me. Not one complaint here. Great team! Thanks again!Jennifer T. | Overall Experience
El cliente no dejó un comentario.ORIYOMI F. | First Impressions
El cliente no dejó un comentario.Danielle R. | First Impressions
Cari was very helpful showing me the storage container and was very courteous and informativewayne k. | First Impressions
El cliente no dejó un comentario.ARIE W. | First Impressions
Extraordinario servicio al clientePaul B. | First Impressions
El cliente no dejó un comentario.RONALD E. | Overall Experience
They do sex arrestment and bulling thereAMNER D. | Overall Experience
El cliente no dejó un comentario.Danyelle B. | Overall Experience
The person working the day we rented a storage space was courteous and polite, and answered all of my questions I asked and I was quite satisfied.Brenda J. | First Impressions
I LOVE THIS UHAUL!!! I BEEN HERE FOR OVER 10 YEARS AND THE STAFF GETS BETTER AND BETTER THE SERVICE I RECEIVED ON FRIDAY WAS ABOVE AND BEYOND I WOULD LIKE TO THANK THE LADY FIRST FOR MY LOCK OUT!!! THANK YOU ❤️☺️❤️ FOR THE GENTLEMAN THAT GOT ME IN THANK YOU VERY MUCH FOR THE GENTLEMAN THAT MADE ME LAUGH SOOOO HARD WHEN I FIRST WALKED IN ABOUT MY WASHINGTON TEAM GEAR LOLOL AND THE TO THE YOUNG LADY I HAD SOOOO MUCH STUFF OUT INTO THE AISLE SHE DIDN'T GET UPSET SHE HAD TO STEP OVER STUFF AND FINALLY THE YOUNG MAN AT THE END OF MY DAY THERE THANK YOU VERY MUCH THANK YOU ALLLLLPHILESHIA T. | First Impressions
El cliente no dejó un comentario.CYPRIAN J. | Overall Experience
The staff was amazing and very helpful. Everyone had a great attitude and gave fantastic service can't recommend them enough!Jennifer T. | First Impressions
El cliente no dejó un comentario.SONJEY W. | First Impressions
El cliente no dejó un comentario.TAKYRA B. | Overall Experience
El cliente no dejó un comentario.Keith g. | Overall Experience
El cliente no dejó un comentario.curtis c. | Overall Experience
My only issue while moving in before 10pm the doors wouldn’t open so I had to move in thru the after hours access doorshantera f. | First Impressions
I had mouse droppings in my boxes I really really didn’t like that at all.donna m. | Overall Experience
El cliente no dejó un comentario.lizbenette a. | Overall Experience
El cliente no dejó un comentario.RONALD C. | Overall Experience
El cliente no dejó un comentario.SHIRA C. | Overall Experience
El cliente no dejó un comentario.sharon Y. | First Impressions
El cliente no dejó un comentario.Ariel A. | Overall Experience
El cliente no dejó un comentario.COUNT B. | First Impressions
I had a very horrible experience there. They booked me the wrong room and when I went back to clear up the error there were no other available rooms. This was after I was transferred to 3 different facilities.KERNAPINKY THERE W. | First Impressions
Maceo, I believe his name was. Efficient, polite, courteous! I'm well pleased with the experience! Thanks!!!Edward K. | First Impressions
El cliente no dejó un comentario.Wendell M. | Overall Experience
The lighting was offShinikki W. | Overall Experience
El cliente no dejó un comentario.Allison G. | First Impressions
El cliente no dejó un comentario.Charlene H. | First Impressions
El cliente no dejó un comentario.Tiasha S. | Online Move In