It was hard to get to correct area when I had questions about U Box. Application was just ok. Not really helpful. I did call and it was very annoying to get feedback requests EVERY time.
Customer Reviews for U-Haul Moving & Storage at Page Ave
Overland, MO 63132
(Corner of Page and Dielman)
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.LUCA V.
El cliente no dejó un comentario.Kinny M.
Have some good bargainsmilton B.
The young man assigned me and and also inspected the truck after retern, was extremely friendly! I was frustrated third rental truck in one week. But received best service from Overland location, keep up the good work and customer service Deborah J.
El cliente no dejó un comentario.Kendera J.
Improve you ask? Well thing is you do not have to improve you are GREAT...now just maintain.Diana B.
Very friendly and communicative staff. Easy in and out accessBRUCE A.
Great accommodations and customer service. Thank you U Haul for doing your job well.Christine F.
Them charges are ridiculousGen B.
Staff were excellent to interact with.Nicholas H.
El cliente no dejó un comentario.Kenneth S.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.Myeko M.
Get newer better trucks! I got 6 mpg in that pod ford! I only drove 59 miles and it took $30 in gas??Brian D.
El cliente no dejó un comentario.Anuj C.
Excellent retail staff. Professional and polite.John S.
El cliente no dejó un comentario.JAMES A.
This is a small thing but annoying as I am in customer service. I filled the gas about 30 miles before I got to the location. Filled just over the 3/4 mark per what was required. The guy who checked me out leaned in and said it was a tick below. this is $8 2 gallons but to me it was a product of the angle he was looking at it. I questioned him and he told me it is just $8 and charged me. Left a bad taste in my mouth after an overall great experience. For your consideration.john M.
Love the service and storage unit very cleanalexus B.
El cliente no dejó un comentario.Elquin B.
El cliente no dejó un comentario.Tara R.
The previous client transported gasoline so there was a strong smell of gas inside the cabin. Cars keys needed to be picked up in the office and not the lock box. Other thank that this was a seem less experienceUriel B.
The employees were very nice.Linda F.
Overall I was very pleased with the customer service I received by your reps today. I'll definitely rent from the facility again.Mark S.
Post a new photo of the key drop off slot since this location changed buildings since the last time I was there. I wandered around their very full with rental trucks parking lot late at night trying to figure out where to drop my keys.Anna M.
Henry is wonderfulMichele K.
The app would not give me this location to schedule my install. I had to call to get this scheduled. Everything else was great!Bryan W.
El cliente no dejó un comentario.Thomas S.
The guy who checked me out was a real jerk. I brought my two sons with me to get a truck and move a couch. He asked if there would be another driver. Is asked if there is a charge to have another driver. He then launched into how he doesn't have to rent me a truck and he can call all the sites and tell them not to rent to me. I assume there is some kind of fraud associated with renting a truck and letting someone else drive it? But he talked to me like I am a criminal. I am a school leader. Both my son and I have licenses and insurance. I cannot help but wonder if he would have just answered my question without the threats and lectures if I were white or male?Angeline Y.
El cliente no dejó un comentario.Ali B.
El cliente no dejó un comentario.James R. | Overall Experience
El cliente no dejó un comentario.DONGHO H. | Overall Experience
For the vehicle we had the pull-out ramp was jammed and we spent a lot of time to get it unjammed and to be able to use it. It would be helpful to make sure the ramp is in operating order as part of the checklist uhaul does after vehicles are returned.Linda K.
Henry was a very big help. Very professional and knowledgeable. I would definitely come back to this location to work with him.Courtney H.
Immediately was impressed with how clean and organized the store is. The staff was friendly and professional. As I waited, several employees greeted me and asked if I'd been helped. Super nice staff. James McCarty, installer, was friendly and very efficient. Got my vehicle in on scheduled appt time and competed as promised. Definitely will recommend this location! ¡Gracias!Karinn G.
Best service ever thank you!Freddy G.
My 9 foot van was parked in a very tight spot. Maybe those parking spaces can be made bit wider.VASANTA A.
El cliente no dejó un comentario.JESSIE R.
El cliente no dejó un comentario.michael A.
Henry was the absolute best. Very professional, kind, and courtesy. Thanks to Henry and UHaul for making my moving experience easy. â¤ï¸Jacqueline W.
El cliente no dejó un comentario.Ben T.
El cliente no dejó un comentario.Linda G.
Henry was very friendly and professional.Katrese W.
El cliente no dejó un comentario.Mick R.
El cliente no dejó un comentario.Johnny S.
El cliente no dejó un comentario.Monica L.
Ken and Jimmy were an absolute delight and very helpful! We felt very welcome and secure with our rental process from beginning to endKelsea S.
El cliente no dejó un comentario.Keith O.
El cliente no dejó un comentario.Ron L.
The employees at this locations were very friendly, efficient and helpful. I have already recommended them to several friends.Karen K.
Need more space to drop truckAmjad M.
El cliente no dejó un comentario.Lavida A. | Overall Experience
Web check return is very hard to use. Using links to check in never work.John V.
El cliente no dejó un comentario.James E.
El cliente no dejó un comentario.Paul M.
Both guys I dealt with were great! Hitch looks good.Jason S.
Actually confirm gas tank is full. When I checked the van out, it dropped from the full point less than 2 miles after leaving the rental facility. I chose not to argue this issue. After filling the tank full myself, I was able to drive 80 miles before the gauge dropped one barâ€¦ that means it was approximately 4 gallons short when I picked the van up even though it was showing as full.Douglas F.
El cliente no dejó un comentario.Mary T.
The service was amazing! Henry was Prompt, professional, knowledgeable, kind, and very patient. He took his time to explain everything in as much detail as I requested, with a great friendly attitude. I browsed around the store and changed my mind about a dozen times about every item. He never reacted annoyed or negatively; each time he made the adjustment requested without issue. They helped me load the utility dolly into the vehicle, without hesitation. He also checked me in upon return, and he asked me how the vehicle was, and how my experience was overall at the facility. Honestly, I've moved quite a bit, and always use UHaul, whether In Chicago, St. Louis, Los Angelesâ€¦ I've engaged in more than a few transactions at UHauls. This had to be my best experience ever, hands down! You just don't see service like this anymore; especially outside of the south! HUGE Thanks to Henry and the other wonderful staff at this location! I'll definitely continue to use them, Even though the Dorsett Rd UHaul office is closer to me, the service here is worth the extra few miles!Shanai V.
Friendly, prompt serviceAdam L.
El cliente no dejó un comentario.Lisa H.
El cliente no dejó un comentario.duvall S.
El cliente no dejó un comentario.Stephanie G.
El cliente no dejó un comentario.Sean W.
El cliente no dejó un comentario.George F.
El cliente no dejó un comentario.Paul M.
El cliente no dejó un comentario.Jessica L.
They were nice but sat outside waiting to get checked in and nobody came over had to go get them.Daniel W.
El cliente no dejó un comentario.Eunice S.
The employees are very professional and friendly. I was able to get my truck on time.MOSES O.
Nothing really. Whole thing took 6 mins! Awesome!James H.
Very easy process to return the truck and trailer. Personnel onsite were very helpful, friendly and professional.MARK S.
El cliente no dejó un comentario.Michael N.
El cliente no dejó un comentario.Ronni C.
El cliente no dejó un comentario.Eddie S.
El cliente no dejó un comentario.Paul M.
El cliente no dejó un comentario.Tanner B.
El cliente no dejó un comentario.Douglas B.
El cliente no dejó un comentario.Chris M.
Serivice Representative was very rude. I asked him twice where the truck was and he replied I told you it's somewhere in the middle. Look for it The truck was also filled below the half mark. I asked him how I will know how much to fill up His response we meter it when you return if it is short we will charge you the difference He needs to be trained on customer service techniquesjoel S.
El cliente no dejó un comentario.Barrett W.
Very customer friendly, went above and beyond, Thank you for excellent treatmentmargie E.
While I ordered a van (which wasn't available), I was able to swap a small box truck. So it's all good. This location is probably the best/nicest uhaul I've ever seen. Plus the lot is huge. Return is clearly marked and Henry takes good care checking back in. Overall a great location. Care of you real nice!Jeff E.
The young man that took care of me name was Henry he was very friendly and very helpful will be back againMelissa B.
Henry was great help for todaylee G.
Staff was very friendly. I had my reservation for a different location but came to this location by accident. All the staff were very helpful and friendly. They made sure my needs were met and i had everything i needed.lynasia C.
U-haul cheated me giving half full gas tank.Kamal D.
El cliente no dejó un comentario.Adam H.
The staff was very helpful and friendly.Karen G.
El cliente no dejó un comentario.Joan L.
El cliente no dejó un comentario.TYRONE M.
Everything was fantastic!Paul M.
El cliente no dejó un comentario.Dan P.
El cliente no dejó un comentario.Kevin M.
El cliente no dejó un comentario.Rhonda H.
There is exception to the question of whether the equipment was clean and well maintained: I am a non smoker and was assigned a vehicle that reeked of cigarette smoke. It would be great if you gave option for vehicles for non-smokers. You need also to make the after hours return instructions more clear OR to let renters at the time of creating the contract what to do for after hours return with regard to: 1)making the scan code more prominent and reminding renters to follow the app screens BEFORE dropping the key to the vehicle into the drop slot. Maybe placing the scan code together with the drop slot is for returning keys to the vehicles would prevent people from making the mistake of going through the check in on the u-Haul app/website.Linda K.
The process was smooth and simple. The only issue I had was locating the unit. I was expecting an outside access. Once I was guided in the right direction, I was more pleased than before.Pierre B. | Online Move In
There was no moving blankets or 2 wheel dolly in back when picked up truck thanks.DONALD N.
El cliente no dejó un comentario.DEBRA S.
El cliente no dejó un comentario.Dana L.
El cliente no dejó un comentario.Frank M.
El cliente no dejó un comentario.chris H.
El cliente no dejó un comentario.DELAND E.
Thank you Mike for all your helpSHARON R. | First Impressions
GraciasRoy B. | Overall Experience
I had reserved three U-pak units online, not realizing the required notice. Everyone I dealt with was working hard to make my dreams of renting containers a reality. Phil and Rob at the page location, Chasity (I think) at Dutchtown, and Jody in scheduling. Thank you all!WILLIAM R. | First Impressions
As of now I have been sent 12 emails asking to fill this out. The next 12 will all be one stars.Alan M. | First Impressions
Great staff. Very helpful.Tom M. | Overall Experience
The only complaint I have is that it is completely dark in the actual storage unit.Tiffany H. | Overall Experience
Muy bien todo gracias por su servicio 👍🙏Christine M. | First Impressions
I paid for a storage the first time I came in and you all always say the first month is free now why would your staff do me like that ,I will never recommend anyone to you all because when I ask for my money back he refuse to give it to me, now I also have to pay for 2storages in March he just used me I will always inform everyone that you all don't wair name tags so if we need to speak to a boss we can't call your name, I will also inform everyone that you all don't sign the paper once we paid our money, you all are very, very,very,very,very poor business people.Blouis D. | First Impressions
El cliente no dejó un comentario.Stephanie R. | Overall Experience
El cliente no dejó un comentario.Audrey A. | Overall Experience
Great service and clean facility. It would be helpful to eliminate that phone answering service. It makes it impossible to speak with a live person.SHAVYON J. | Overall Experience
El cliente no dejó un comentario.Dannetta C. | First Impressions
El cliente no dejó un comentario.Henry H. | Overall Experience
El cliente no dejó un comentario.Joe S. | Overall Experience
El cliente no dejó un comentario.Joe S. | Online Move In
El cliente no dejó un comentario.ALBERT E. | Overall Experience
El cliente no dejó un comentario.MONICA B. | First Impressions
El cliente no dejó un comentario.Gwen M. | Overall Experience
Friendly, professional staff and storage facility safe and clean.Francine G. | First Impressions
El cliente no dejó un comentario.Jordan P. | Online Move In
My rental was double booked and the manager worked with me to assist in the fixing of the problemChristopher P. | Online Move In
El cliente no dejó un comentario.Mulinah J. | First Impressions
El cliente no dejó un comentario.Kent G. | Overall Experience
El cliente no dejó un comentario.Alexzandria W. | Overall Experience
I was very pleased with the staff and services received.Preston T. | Overall Experience
El cliente no dejó un comentario.Matthew M. | Overall Experience
Great experience.Shirley A. | First Impressions
El cliente no dejó un comentario.Laqueece H. | Overall Experience
SO helpful with locating a convenient unit!Pamela W. | First Impressions
El cliente no dejó un comentario.aisha p. | First Impressions
More expensive than other storage units and then offer me one free month so I move to a cheaper storage unit down the street and biggerAbraham R. | Overall Experience
El cliente no dejó un comentario.WILLIE S. | Overall Experience
People living in storage units . They even rented me one with some one living it. Also the special of rent a truck first month storage wasn't done. I had to make them do it when I rented 3 unit different time. Then to move out was horrible, asked day before why when i rented truck and moving service threw your web site. They were EXCELLENT. But uhaul told use it's at different uhaul, I need to switch the driver . They said you didnt need to just give my phone number . WRONG not only show license change account to him. Made him pay $122.00, he didnt have any credit cards with him. So THANK GOD my sister was out in the car. She paid. MY CREDIT CARD IS IN FILE . why didnt they use it. So another person is living 2 locker's down. I was by my self. 56 yr old white women. SCARED THE CRAP OUT IF ME. AGAIN. The first time I talked to upper management, they said that he had been working on fixing the problem. I said really they said they had no idea someone was living in the unit they rented me. I SAID WOW YOU REALLY DROPPED THE BALL. So now it happened again.you need to fix this. You are a nation wide company. REALLY. This is a news worthy store. So how will this be rectified??? Disappointed customer.Lisa O. | Overall Experience
Couldn't understand that if you pay for a full month and leave early in that month you are not using it is not pro rated.Steven W. | Overall Experience
The storage facility and personnel were excellent. I would use again.Beverly B. | Overall Experience
El cliente no dejó un comentario.WILLIE P. | First Impressions
El cliente no dejó un comentario.Lisa O. | First Impressions
El cliente no dejó un comentario.Christy C. | Overall Experience
Great management and staff!!Tony L. | First Impressions
El cliente no dejó un comentario.Janet F. | First Impressions
El cliente no dejó un comentario.Stephanie B. | First Impressions
El cliente no dejó un comentario.Oche O. | First Impressions
ExcelenteCarol D. | First Impressions
Excellent professional management and staff!TONY L. | Overall Experience
El cliente no dejó un comentario.matthew k. | First Impressions
El cliente no dejó un comentario.Lee Ann W. | Overall Experience
Very quickly found me a space and got me signed up.WILLIE S. | First Impressions
El cliente no dejó un comentario.JAMES S. | First Impressions
El cliente no dejó un comentario.Marc V. | Overall Experience
El cliente no dejó un comentario.Rakim C. | Overall Experience
This company was so professional, nice and understand me. When the pandemic was going and I was waiting for unemployment to come and they work with me and I never had to worry. Thank you for so understanding and kind.Deborah M. | Overall Experience
One comment - I had to wait until the office was open to find my unit. The facility map on the website will not openNancy W. | Online Move In
We were in the new extension that was recently completed. The contractor was returning to reroof this new building. Our original unit had a pool of water. The manager immediately moved us to a unit with no roof problem. We found the staff and facility top rate.Connie B. | Overall Experience
El cliente no dejó un comentario.Marc V. | First Impressions
The facility is great shape, and Kenny, Mike, Johnny, and the rest of the staff were helpful and did a great job.Andrew B. | Overall Experience
El cliente no dejó un comentario.Connie B. | First Impressions
Very kind & helpful staff. I'm very happy with my choice to use U-Haul storage.Kathy H. | First Impressions
They were really helpful when one of my storage payments had an error. They helped me fix the error and waived the late fee!Dominique S. | Overall Experience
Kenny and his team of Staff we awesome and any time I had a concern they were able to help me with a solution and I appreciate that . Thanks againTAMMY P. | Overall Experience
None other.TONY L. | First Impressions
El cliente no dejó un comentario.Shaun G. | Overall Experience
Kenny Kramer is a perfect manger he helped me so much with everything i couldn’t be happier to give my business to Uhaul.kevin r. | Overall Experience
El cliente no dejó un comentario.David k. | First Impressions
I've moved from one store room to one in the new building behind the office. I'm not officially gone.DAVID K. | Overall Experience
El cliente no dejó un comentario.TIMOTHY G. | Overall Experience
El cliente no dejó un comentario.Roberto G. | Overall Experience
El cliente no dejó un comentario.Kent G. | First Impressions
very happy...you solved my problem...I worked mostly with a black skinny young man..he was very nice...please give him and early Christmas bonus...of Jimmy Johns...hahhahajames d. | Overall Experience
El cliente no dejó un comentario.Nicole P. | Overall Experience
El cliente no dejó un comentario.TIMOTHY G. | First Impressions
Great staff, convenient location. We were very pleased with our experience with U-Haul.Tonia A. | Overall Experience
The regular storage rate is excessive.KEVIN N. | Overall Experience
El cliente no dejó un comentario.VERONICA C. | Overall Experience
👍Londell L H. | Overall Experience
The storage facility is superior to competitors in terms of cleanliness and climate control. The monthly charge is much higher than that of competitors, however. I highly recommend U-Haul storage.Alexander T. | Overall Experience
Always helpful. Rented a trailer and got a free month of rent on the storage unit.Shiree W. | Overall Experience
Extremely helpful staff!!!!JACQUELINE J. | First Impressions
Very pleasant and informativejacqueline d. | First Impressions
great jobADAM P. | Overall Experience
Perfectly satisfied!Paul S. | Overall Experience
I trust this location, it's the only one I've used for years.Sonia G. | Overall Experience
very nicerobert j. | First Impressions
All questions answered upfront. Very friendly service and personnelPaul S. | First Impressions
I had the most wonderful, easy going experience here. Timothy Cunningham gave superb service! I would recommend this location to everyone!Tiffany K. | First Impressions
No commentscrystal p. | Overall Experience
Love itLapriesha M. | First Impressions
Kenny at Overland location is fantastic to work with!Monroe G. | Overall Experience
Thank you for all your assistance & friendly staff.MATTHEW L. | Overall Experience
Staff is friendly and knowledgeable. This is a great place to rent a truck or van.Alexander T. | First Impressions
Excellent & safe place to store your belongings. GraciasLamanda G. | Overall Experience
The service I received was Superb. I am a 70 year old African American Disabled Woman. All the Employees showed me Empathy and Concern. It was snowing very hard when I arrived. I am glad to be HOME.Rosie H. | First Impressions
Steven was excellent.kenneth j. | Overall Experience
Good place to goErika E. | Overall Experience
Most satisfactory. I used the box for a unique purpose. Moving a very expensive piece of equipment for weaving cloth. The only downside was lack of anchors. I suggest adding floor Anchors. Tom Beaudetthomas b. | Overall Experience
EXCELLENT experience. Thank you.lisa h. | Overall Experience
If I need u haul service I would go back to this facilityEspinoza S. | Overall Experience
Overall a good process having items in different storage capacities for over 3 years. Some times it took a couple tries to get things straightened out, but overall a positive experienceCHRIS K. | Overall Experience
Fantastic service, clean facility, easy access & people that care! Nice place to be a consumer...where the people there have a personality & like what they do & for whom they do it. Thank you !Matthew M. | First Impressions
Good customer serviceKim O. | Overall Experience
Clean, dry and perfect!MELANIE D. | Overall Experience
Love it!Br. W. | Overall Experience
There I-haul team got the job done in a timely manner.faiz f. | Overall Experience
even though our facility in carbondale is manned by one person, he is friendly, has the correct info and has all the customer service skills to handle a fairly full store on his own. he is a great guyDarryl C. | Overall Experience
I got the truck and it was in tow and it started out that way (it eats up gas) . it had 3/4 of a tank of gas. I used less than a quarter of a tank so I put a 20.00 in and the gas gauge didn't movealonzo r. | Reservación
no problems with the facilityRich F. | Overall Experience
The entire staff was great to work with. They were efficient, accommodating and friendly.Sue T. | Reservación
I used uboxes and had them delivered so I did not see the facility. Uboxes were clean and communication was excellent. Staff worked hard to ensure everything would work for me. Highly recommend!Melissa L. | Overall Experience
Did not visit the facility. They handled a UBox delivery from a shipment from CA. Debbie the delivery person was great! The 9-4 time for box drop off was a bit excessive and wasted the day.Michael K. | Overall Experience
From the beginning in May 2017, the staff a UHaul Page in Overland, have been great!!!!!!! Thank-you for all of your support. Kevin BouldsKevin B. | Overall Experience
Whenever I visit at the storage unit and the office everything always seem to be an order in place for always nice and helpful if I ever need to use U-Haul again I most certainly willvivian w. | Overall Experience
I had to call 5 times to get someone to answer the phone. Once connected, service was as expected.Samuel H. | Overall Experience
Your prices are to high for the space you rent . Otherwise it fine.Lisa N. | Overall Experience
All has gone well. The staff was helpful.Jacqueline B. | Overall Experience
Great!Douglas D. | Overall Experience
LimpioLaquitta J. | Overall Experience
Ok experienceTashalee B. | Overall Experience
I didn’t really see the facility but everything was great!Sandra P. | Overall Experience
I never visited the facility, but the staff and delivery person were very nice and helpful whenever I had questions. My belongings that were there for over two years were in excellent condition.Pamela M E. | Overall Experience
All good. No dramas. Would use again.Paul H. | Overall Experience