Customer Reviews for U-Haul Moving & Storage at North Nevada

5,596 comentarios

3105 N Nevada Ave   Colorado Springs, CO 80907
(Across From VASA Fitness)

(719) 632-4695

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(719) 632-4695

3105 N Nevada Ave
Colorado Springs, CO 80907
(Across From VASA Fitness)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

The after hours return experience was impossible. Whenever I tried to follow the route to find out what to do on an after hours return, it routed me to start the order (start the rental) process. Also, I had challenges with coverage in your location. That may not be your specific fault, but you probablyshould have some signage at the return location that spells out a basic path (Get the key and contract, lock the returned vehicle, this way to the after hours drop box, drop them here). The equipment was reasonably well maintained but there was a puddle of water in the middle of the van rubber mat. Also, your staff was scrambling to get everything done, working very hard. Still being friendly, helpful, and good ambassadors for U-Haul, and actually running to do the next task. Don't blame them for any of what I said here.

Donald G. 
Clasificación:
5.0

El cliente no dejó un comentario.

timothy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela W. 
Clasificación:
5.0

All went well. Polite friendly service. Everything was well explained. Moving was a breeze.

Martin G. 
Clasificación:
5.0

The Customer Service at this location was Great , but when I called another location to rent a car hauler for my truck, I needed it that evening, and the Representative never informed me that U-Haul "" does not rent trailers after closing "" which in turn causing me too rent the U-Haul truck an Extra Day and in turn, causing me Days pay for missing work. This Location is on Cenntinial in Colorado springs Colorado.

Rulon M. 
Clasificación:
5.0

Great customer serv ice - very friendly employees! Both check-in and return were quick and professional. Van was in great shape and just what I'd reserved. The only problem is trying to get out of the parking lot around a blind curve where people speed; it would be helpful to have an exit farther down the property.

Christina P. 
Clasificación:
4.0

Offer more deals

Ray B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CELLIE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth L. 
Clasificación:
4.0

The outside of truck was dirty, the side mirrors had no motorized adjustment capability/dangerous, & the the seats needed vacuumed(dog-hair). The rest of the experience was fine & the people were very cordial. Thank you, for for help.

Leo R. 
Clasificación:
5.0

Front desk help during peak hours. Though the young lady who checked me in for our vehicle today was a great multi tasker. As the line grew she never showed any tension

Yvonne W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie F. 
Clasificación:
5.0

Wwe are very happy with the equipment and service.

MAUREEN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mike N. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine L.  |  First Impressions 
Clasificación:
4.0

Make notes on contracts as requested so drop off location knows what is going on.

Randall E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
5.0

Nothing, Amusing people work there, its always pleasure to pickup a motorcycle trailer and I pick them up multiple times throughout the motorcycle season. Thanks to your team!

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce H. 
Clasificación:
5.0

this location seems to be exceptionally well managed. It was a pleasure working with them and I'll look to them again as I have need.

Cynthia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie C. 
Clasificación:
5.0

I worked with John Smith and he was very helpful and professional. My only recommendation for others is to get there early if you have reservations or have other time constraints as the check-in process does take a while.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
5.0

Everything worked really well for me. I dealt with one staff person when I picked up (hand truck and boxes only) and one person when I returned (hand truck). The location is perfect for me and both staff members were awesome.

MATT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephen W. 
Clasificación:
4.0

No passenger seat belt, fuel efficiency gauge broke, dolly in back did not have a wing nut

Freddie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian W. 
Clasificación:
5.0

Very helpful!

LOUISE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

Awesome experience for sure! I rented a 15" truck for i believe 5 hours but due to my movers being unable to take apart a couple big pieces of furniture the rental had to be extended for the entire day. Matthew kept in touch with me throughout the day and even hung out for a bit after you guys closed, on a holiday of all days!! very friendly and courteous so i will be back for sure!!

Danielle J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Isaac S. 
Clasificación:
4.0

The process of picking up this vehicle was ridiculously cumbersome. It took nearly 45 minutes. I reserved the vehicle online and uploaded driver's license photos. None of the online preparation made any difference. We were not able to do the check-in online as it wouldn't work. We were asked a gazillion questions, had to provide the driver's license again, they took a picture of my husband (what?!), and called both of our cell phone numbers to make sure they worked. The process was so silly it was laughable. We will not be renting a vehicle from UHaul ever again.

Trevor D. 
Clasificación:
5.0

No issues and fast pickup- was extremely happy! Great experience thank you!

Laura C. 
Clasificación:
5.0

Everyone there was great with customer service if I could I will give 10 stars**********!

Bertram M. 
Clasificación:
1.0

Don't leave your customers stranded in the middle of rural Colorado.

Ramsey A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike B. 
Clasificación:
5.0

The staff at this location was absolutely awesome . Best experience.

Mario A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynette H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

Great service !!

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam A. 
Clasificación:
2.0

Allow customers with car breakdowns to change the location of trailer drop offs without penalties.

Laura L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
5.0

I have used this location several times over the last 9 years. Always had a great experience!!!

Cheryl R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelli S. 
Clasificación:
5.0

John and Joshua were great - professional and helpful.

doug G. 
Clasificación:
5.0

Very smooth and cost effective

mike D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Heather S. 
Clasificación:
3.0

I reserved a 20', an appliance dolly, and some other equipment. The online check in process was more difficult than it needs to be. When I got home ready to load, none of the equipment was in the truck. I had to have an appliance dolly, so I had to drive back to the location to get one. That was about an extra 20 miles @ $1.09 a mile. Plus the time lost. I'm military and have rented from uhaul for many moves. I'll avoid uhaul in the future if possible.

Darren H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fredy S. 
Clasificación:
5.0

Appreciated the kind, friendly and helpful associates!

Steve L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan D. 
Clasificación:
5.0

You are the BEST as you are in everything!

Charlene L. 
Clasificación:
5.0

Shannon was great :) thank you so much for your help!

Madison H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent P. 
Clasificación:
1.0

I was charged for a dolly that I didn't use. I notified The individual that checked me in and he assured me it was would be removed from my invoice. As of tonight, I have not seen a corrected invoice which means I'm going to have to follow up and track down the refund because it doesn't appear the rep did their job.

Scott D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marylin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim R. 
Clasificación:
5.0

Excellent customer service!

Timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
3.0

I had to check brake lights and turn signals with attendant before return was complete. Never had to do that before.

Patrick P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Allan S. 
Clasificación:
5.0

U-Haul is a great company with a great staff! Love this location.

Mark K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah D.  |  Online Move In 
Clasificación:
4.0

A few months into my storage experience I was told I had to move my belongings from one uhaul storage to another because they had to repair/replace their firefighting sprinkler system. That was a big pain in the butt for me. Other than that, it was fine.

CHRISTOPHER J.  |  Overall Experience 
Clasificación:
5.0

Good service and easy access

RYAN W.  |  First Impressions 
Clasificación:
5.0

Facility and staff are great. They were stretched a bit thin with everyone renting equipment and purchasing moving supplies. However, everyone working there kept a smile on their face and was courteous.

DOUGLAS G.  |  First Impressions 
Clasificación:
5.0

Great job UHAUL. You guys are always super busy- and no wonder!

Mark L.  |  Overall Experience 
Clasificación:
1.0

Very unfriendly and snooty and unprofessional staff!!

BETTY L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendra E.  |  Overall Experience 
Clasificación:
1.0

In this particular storage unit some building was taking place and a thick coat of dust covered all of our furniture.

Carlos C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Edwin F.  |  Overall Experience 
Clasificación:
4.0

The price for a 5x10 is very overpriced! UHaul needs to take the price gouging profits and give Dallas a well deserved pay raise. Dallas had to do more than needed do too your incompetent people at the Phoenix call center.

James W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvette L.  |  Overall Experience 
Clasificación:
5.0

I was sent out by a 3rd party UHaul with a tire that had a nail in it. Though the trip was uneventful, it is clear that not all facilities are held to the same accountability.

Benjie D.  |  First Impressions 
Clasificación:
4.0

I had to knock off one star because of the lack of elevator at the facility. I was provided a 2nd floor unit but was not told that I needed to carry everything up a flight of stairs. If offered the option I would have taken a first floor unit. With that said everyone at this location was extremely friendly and helpful. For that I would recommend this location but I would make sure they requested a first floor unit.

James K.  |  First Impressions 
Clasificación:
5.0

A busy location on a Saturday morning. Dallas was efficient on getting me checked into a storage unit. U-Haul on-line features make renting trailers and storage space very streamlined.

CHARLES G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tristan M.  |  First Impressions 
Clasificación:
2.0

The lady st the desk was rude when I got there to checkin to get my unit and then after return the trailer. The lady preceded to tell us that the person outside would help but there wasn't anyone outside that's why we'd went inside. Then we waited for over 20 minutes to hart our unit and tube person that finally helped us was very friendly and told me that the girl inside cant do the trailer returns but we told her we were there to check in for our unit and return the trailer.

Trevor S.  |  First Impressions 
Clasificación:
5.0

Such a good experience, especially after a long drive. God bless the owner and her crew!!!

Steven S.  |  Overall Experience 
Clasificación:
5.0

I was treated very well by the employees who helped me. I was able to get in to a 10x10 unit instead of 5x15. The was a 15 footer which was good size for household items i was moving.

Harold I.  |  First Impressions 
Clasificación:
3.0

The counter personel that was working on the days of 8/14 & 8/15 need some training in customer service/relations. I got the impression that they could care less about being professional or courteous.

Linda M.  |  Overall Experience 
Clasificación:
5.0

Everyone was so helpful.

Annette W.  |  Overall Experience 
Clasificación:
5.0

first time using them and it was a great experience. ill use them again.

Johnny O.  |  First Impressions 
Clasificación:
2.0

I rented a truck from this facility to move and empty my storage. Getting late notice letters and they keep trying to bill me for the storage unit with late fees although I WAS THERE EMPTYING IT. WTF

Amy S.  |  Overall Experience 
Clasificación:
5.0

We had a great experience with this location, I'm so happy we came to y'all. Nice, knowledgeable staff, answered and questions we had, and were always willing to help!

Larz c.  |  Overall Experience 
Clasificación:
1.0

The facility had no elevator only stairs to carry heavy items! They said they had a storage room for us when we got into town and they did not! We ended up going to self storage, much better!

RAY L.  |  Overall Experience 
Clasificación:
5.0

Staff was very friendly, knowledgeable and helpful at this location. .

JAMIE S.  |  First Impressions 
Clasificación:
5.0

Dallas game us the best customer service we have seen since in the Springs. They were very busy yet maintained composure and swiftly yet smoothly took care of each customer. Very polite, clear and

Curtis B.  |  First Impressions 
Clasificación:
5.0

Excellent service! I rented trucks twice and put things into storage here and the experience was lovely each The staff at this location are super helpful and reassuring during the stress of moving.

Charissa B.  |  Overall Experience 
Clasificación:
5.0

Everyone very helpful abd considerate. I am grateful to them for making my move so much easier.

sheryl h.  |  First Impressions 
Clasificación:
4.0

Great service

SEAN S.  |  Overall Experience 
Clasificación:
5.0

Best uhaul experience ever. Stuck in snow storm and they were very understanding awesome job uhaul

DENISE A.  |  Overall Experience 
Clasificación:
5.0

Thank you for all guys. Great team

Richardson P.  |  Overall Experience 
Clasificación:
5.0

If you need anything from Uhaul then these guys will take great care of you.

James S.  |  Overall Experience 
Clasificación:
5.0

Excellent services provided by a professional staff and friendly experience.

Richard A.  |  Overall Experience 
Clasificación:
5.0

We showed up at 0630 and a person was already there working. He stopped everything he was doing and treated us like we were royalty. He even gave us a free month rental on a storage unit.

James S. | Reservación
Clasificación:
5.0

Staff was kind, professional and very helpful. Absolutely great team!

Daphne S. | Reservación
Clasificación:
5.0

Outstanding place.

Timothy R.  |  Overall Experience 
Clasificación:
5.0

Everything was great!

Anthony T.  |  Overall Experience 
Clasificación:
5.0

I would like to thank Silas and the entire staff at this U-haul location for everything. They were extremely helpful and professional. I would recommend this location to any and all in the CS area!

Sean H.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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    Enganches para remolque

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