Comentarios del cliente para U-Haul Moving & Storage at North Nevada

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at North Nevada

Grado total:

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Michelle F. en

Grado:

Returning the truck was super easy and convenient. The staff was pleasant and easy to work with.

Thomas H. en

Grado:

Rigjt now I have been unsuccessful in clearing a double charge levied on me by U-Haul on this contract. I went to this U-Haul location and they could not resolve the double chatge. Not Good!

Jonny W. en

Grado:

El cliente no dejó un comentario.

Ron N. en

Grado:

El cliente no dejó un comentario.

Wallace H. en

Grado:

Great Staff

Emerson L. en

Grado:

El cliente no dejó un comentario.

Gregory W. en

Grado:

El cliente no dejó un comentario.

Melanie H. en

Grado:

Need more UHaul location on the north side of the Springs! Not many choices

vance h. en

Grado:

El cliente no dejó un comentario.

Marcel H. en

Grado:

El cliente no dejó un comentario.

Annelise S. en

Grado:

We were not told which way to put the latch on the roll-up door. As a result, after we loaded, we had to call U-HAUL emergency services to get it unstuck first. We were also told the chains were just fine, but en route- were told by a truck driver to twist them and keep them from hitting the road on bumps. Please be sure your employees clarify these things with future customers. Your location is convenient, but more staff would be helpful to reduce wait times.

Ian M. en

Grado:

Only trouble with trailer was the door; it was very difficult to open and close, almost took two people.

BERT D. en

Grado:

The store was very understaffed. The counter person dallas was running her but off and her cell phone was blowing up while she was trying to assist people. She did a great job of keeping it going and moving.

Jeffrey J. en

Grado:

El cliente no dejó un comentario.

Mike P. en

Grado:

We experienced an issue with our towing vehicle trailer lights hookup. The U-Haul tech fixed the problem quickly and very professionally. Give a big thanks to the tech for us.

Gerald F. en

Grado:

El cliente no dejó un comentario.

Martin R. en

Grado:

Staff is Excellent My 15 ft was very old, worn and tired but filled the bill Long line last 3 visits; so long in fact I left and rented with a competitor.

George E. en

Grado:

There was only one person processing rentals. I had done the advanced check-in and still had to wait 45 minutes for the person to handle two people in front of me. Meanwhile, a line of 7 people were left waiting while the person hooked up the trailer to my truck.

Neal M. en

Grado:

The people are okay...the company is garbage I still have pending charges on my debit card from days ago not to mention I was promised by 3 different people that I was going to get the $50 guarantee yet I highly doubt that

ROGER S. en

Grado:

Uhaul computer system seems really slow and makes checkout very slow.

Katie B. en

Grado:

I think the mileage you guys charge is a little high I think you should have different rates for customers going long distances

Benjamin E. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

El cliente no dejó un comentario.

Justin H. en

Grado:

A little understaffed for a Friday but when I was waited on service was excellent, Thank You Uhaul For always providing a great rental experience!

COLLEEN G. en

Grado:

El cliente no dejó un comentario.

Daniel B. en

Grado:

Great service

Kathleen T. en

Grado:

When we came in to return our rental the person behind the counter told me it would be a while he was very busy. Not the response you want to hear when you ask for help

William B. en

Grado:

Location is under-staffed. One rep was available to serve customers and wait time seemed excessive. Rep was very knowledgeable and efficient.

ron n. en

Grado:

El cliente no dejó un comentario.

Sonja B. en

Grado:

El cliente no dejó un comentario.

Thomas B. en

Grado:

El cliente no dejó un comentario.

Nancy K. en

Grado:

El cliente no dejó un comentario.

Linda M. en

Grado:

The counter personel that was working on the days of 8/14 & 8/15 need some training in customer service/relations. I got the impression that they could care less about being professional or courteous.

Annette W. en

Grado:

Everyone was so helpful.

Johnny O. en

Grado:

first time using them and it was a great experience. ill use them again.

Amy S. en

Grado:

I rented a truck from this facility to move and empty my storage. Getting late notice letters and they keep trying to bill me for the storage unit with late fees although I WAS THERE EMPTYING IT. WTF

Larz c. en

Grado:

We had a great experience with this location, I’m so happy we came to y’all. Nice, knowledgeable staff, answered and questions we had, and were always willing to help!

RAY L. en

Grado:

The facility had no elevator only stairs to carry heavy items! They said they had a storage room for us when we got into town and they did not! We ended up going to self storage, much better!

JAMIE S. en

Grado:

Staff was very friendly, knowledgeable and helpful at this location. .

Curtis B. en

Grado:

Dallas game us the best customer service we have seen since in the Springs. They were very busy yet maintained composure and swiftly yet smoothly took care of each customer. Very polite, clear and

Charissa B. en

Grado:

Excellent service! I rented trucks twice and put things into storage here and the experience was lovely each The staff at this location are super helpful and reassuring during the stress of moving.

sheryl h. en

Grado:

Everyone very helpful abd considerate. I am grateful to them for making my move so much easier.

SEAN S. en

Grado:

Great service

DENISE A. en

Grado:

Best uhaul experience ever. Stuck in snow storm and they were very understanding awesome job uhaul

Richardson P. en

Grado:

Thank you for all guys. Great team

James S. en

Grado:

If you need anything from Uhaul then these guys will take great care of you.

Richard A. en

Grado:

Excellent services provided by a professional staff and friendly experience.

James S. en

Grado:

We showed up at 0630 and a person was already there working. He stopped everything he was doing and treated us like we were royalty. He even gave us a free month rental on a storage unit.

Daphne S. en

Grado:

Staff was kind, professional and very helpful. Absolutely great team!

Timothy R. en

Grado:

Outstanding place.

Anthony T. en

Grado:

Everything was great!

Sean H. en

Grado:

I would like to thank Silas and the entire staff at this U-haul location for everything. They were extremely helpful and professional. I would recommend this location to any and all in the CS area!