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DENNIS C. | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage at Morgan Blvd
Testimonials From Recent Customers
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Lydia G.Excellent customer service
norma g. | First ImpressionsNo improvement needed. Good quality units great service
PEDRO Z.Great staff. Very friendly
Arnoldo G.The gentleman was extremely helpful and suggested equipment I may need.
brenda D.Offer weekend specials for local use on trucks and trailers like a flat rate for 24 hr use .
ERNESTO A.Juan was awesome, he checked in the truck faster than I could do it on my phone. He was helpful with directions to the airport. He even gave me a bottle of water, he could tell I just finished unloading the truck in 90 degree weather.
gordon B.Excellent customer service
Jacinto C.The manager was very nice and helpful
Gabriela L.Drop off was quick and easy. Matthew did everything.
Terry L.When I called the day I was supposed to turn in the truck., They didn't have a record of the truck in my name. I had to give them my address phone number they couldn't find it. Learned of calling me back to let me know that my truck under their records was turned in at another location. At that moment they tried to charge $$1,068. On an American Express card. I was already charged $200 before leaving initially to get my work done. American express called to clarify the $1068 stop payment was made.
David L.Everything was Great!! Keep up the awesome job!!
Adrian T.Keep up the great work..
Francisco O.Nothing all good great service.
CESAR G.Great place to get your uhaul equipment. The people at this location had awesome customer service and answered all questions. I will be getting my future uhaul equipment from this location, The best service I ever received from a uhaul location
JOHN P.Nothing needs to changed or added at this location it's great working employees. Keep Up the Awesome Job Guys!!
Adrian T.Great service and confidence in application for a trailer
Daniel F.Lube equipment other than that everything was good
Ismael T.Painless operation! Easy to rent, good equipment and an easy turn-in process
George B.They were EXCELLENT!
Linda T.Joseph Finger was very professional, knowledgeable,as well as friendly. I would definitely recommend this location to my friends
Rick C.Best experience l have ever has at a uhaul. The owner took care of us. The store was spotless and the service could not have been better. We were in and out at pickup and return.
Robin Z.Took to long get refunded..
Christie S.Employee at this location was great. Friendly, efficient, helpful. Took extra pains to make the changes we needed when we had failed to communicate our needs propertly. Could not ask for better service.
LONNIE S.Everything was done quite professionally.
Adrian M.I had to drive 50 miles out of my way when I could have dropped trailer in Rio Hondo.
LEONARD B.Quick easy and well explained
Ricardo L.I was very impressed with how clean things were. The facility may be slightly understaffed because one was left to wait in the office alone for a period of time while staff attended to duties elsewhere. But love the box take a box leave a box idea and also the recycle items area where one can acquire items or leave unwanted items. Both are helpful. I really do like the dolly's that are available at the facility for unloading or loading. And the office has sooooo many useful moving items all available in one place. Love that convenience.
Betty A. | Overall ExperienceJoseph and the rest of the staff were awesome. Very attentive and helpful. Very knowledgeable. I would recommend everyone to his facility anytime
John O. | Overall ExperienceGood service
rolando T.Solve an issue and i was very please.
BELIA Z. | First ImpressionsThe truck was low on fuel when I arrived. The fuel light indicating 50 miles to empty was on.
Dustin B.This is the best Uhaul store I have dealt with. The team is always professional and the store is always clean. I recommend this store for anyone in Harlingen, Texas.
LISA A.Friendly staff . Made us feel comfortable and very knowledgeable
ROLANDO G.Bueno
mia l. | Overall ExperienceThanks for your kindness and your help God bless you all enjoy your beautiful day thanks again
joyce S. | Overall ExperienceVery good service.
ALROY S.all went smooth and well no proublems thanks guys later david v
DAVID V.Nothing at this time everyone and everything was great.
ANGELICA C.Look forward in renting and getting services with your facility.
Josie P. | First ImpressionsGreat and convenient
BELIA Z. | First ImpressionsTrain the associates to listen. The lady that took my order had no idea the size of the trailers or what they were capable of hauling
KATHY S.Jorge Castillo was very helpful very friendly. Very helpful with every question I had. Need more workers like him
jesus l. | First ImpressionsThe manager is very professional and always helps when needed.
Troy G. | Online Move InThe general manager, I can't remember his name, is an example of how customer service oriented employees should be! I've done customer service for 23 years in the automotive service industry and he surprised me! Didn't think people like him existed anymore! To run an establishment like that by himself, running to go get the uhaul truck a 1/4 mile away? Priceless! Hats off to you Gm from uhaul on Morgan!
ERIC B.just listen, and try to help the customer
ROBERT L L.Manager and staff were professional and very helpful.
KARLA P. | First ImpressionsKeep up the great customer service
CONNIE E.Great customer service.
GABRIEL G.Have an issue with gas we purchased. We drive 9 miles and it took 6 gallons of gas. It must not of been full when we picked it up. I would like an adjustment to my bill
JMicheal L. | First ImpressionsHassle free pick up and equipment return.
Rogelio P.nothing
jose L.Great customer service, in and out with a quickness!
ROLANDO D.Above expected service and was very happy with my experience.
Christina S. | First ImpressionsGreet a customer with a glass of water. I really like this location. Very clean and well organized. Great Customer service.
GABRIEL E.The process could not have went better. The equipment was just what I needed, and the service was first rate. Well done!
Mark L.Every time I go my experience is better and better, thanks.
DAVID S.My only complaints: 1. I was not told that I needed to swipe my card to turn off the alarm. 2. Staff didn't remove the lock on the door until I went back into the store to report the lock. 3. Wanted a larger storage room and offered two different rooms but was told I would be notified if larger room became available.
JAMES P. | First ImpressionsMr. Finger is such a great guy and runs an awesome store. Great crew!
Luis L. | Overall ExperienceFriendly staff. Clean and safe.
Noelia V. | Overall ExperienceThe staff was excellent, no improvements necessary.
OTIS C.Great staff , great experience
Pedro C. | Online Move InWhen a person walks into a store they should be greeted and acknowledged. The rep'a job is to acknowledge ppl and say when they will get with you. Human traffic management. Ben kept his head down on the cell phone. The older guy came w the lock from around back even though a lock was right by Ben's desk. I had to wait and wait like it's the Valley and no one cares, and they don't blink at answering the phone. It just rings. No visible hustle. The one thing good i can say, is that it seemed he provided two units side by side combined into one price and gave me that 1st month free. Otherwise it's have been a below average experience for sure.
Ellen R. | First ImpressionsThe Team there truly work as a Family, they are Friendly, Polite and kind, and they Know their business, they even Help me finding the bus station address for me.
Nicolas T. | First ImpressionsGentlemen who took care of me when I went in was extremely helpful, polite and professional.
Corrine P. | Online Move InFast , Friendly, and Professional.
Amos C. | First ImpressionsMathew Yanez, was the young man whom waited on me. He had an extremely agreeable personality. He conducted himself in a very professional manner. He went above and beyond my expectations. I would highly recommend your facility and Matthew.
Cynthia G. | First ImpressionsAll employees were kind and ready to help. Joseph Finger is a great manager. Always ready to help a customer out! Thank you Joseph!
Veronica R. | Overall ExperienceGreat staff
AMANDA C. | First ImpressionsWe had a young man by the name of Matthew who was very, very helpful! Because of all his knowledge we found a place at U-Haul! We also came back to rent more storages because of all his help and friendliness. It felt great to find a place where we felt comfortable putting all our belongings. I highly recommend this place but most of all the customer service that we were welcomed with. Whoever is reading this Matthew at the Harlingen U-Haul has gained us as customers. It was because of him that we stayed with you. Thank you Mr Matthew!!
Pedro G. | Overall ExperienceExcellent service! Gentlemen at the counter was Very helpful and professional. Thank you so much !
azeneth/eunice h. | First ImpressionsExtremely expressed.
Lupita G. | First ImpressionsThis is a good U-HAUL location. The staff are friendly and helpful and the location is clean and well organized.
Zac C. | Overall ExperienceGreat job guys!!
William H. | Overall ExperienceWill do business with you again great service
John C. | Overall ExperienceI will recommend this facility to all my friends. Friendly staff and excellent service. Thank you. Will use again when needed.
sam s. | Overall ExperienceExcellent job. Well recommended.
Maggie S. | First ImpressionsVery easy and convenient especially during these trying times….
Jorge G. | Online Move InBoth gentlemen that were there helped me when I arrived from CT and throughout my time and were helpful and went above and beyond to help. Will use in the near future.
Sheena s. | Overall ExperienceVery friendly staff and helpful. Plus very professional. The facility is very nicely kept and clean. Se los recomiendo a todos.
Mark C. | First ImpressionsI was in this unit well over a year and to find out that your staff has never actually read the contract is sad. I chose your location because of what I was told was allowed per contract and was there to pay 5days of storage to end my contract and had I had to read the contract to the employee. BE MORE CLEAR. By the way the contract you had in my file did not have my signature.
Nelda J. | Overall ExperienceIt's always a pleasure to work with your staff. David made suggestions and resolved the issue at hand.. Polite, clean, respectable and friendly! The place was immaculately clean.
Raquel H. | First ImpressionsAs far as storage facilities come, this is a great place. And it had plenty of carts for your use.
Jose F. | Overall ExperienceThe young man was very nice and respectful, quite helpful pp
Sonny G. | First ImpressionsNo issues what so ever
rene r. | Overall ExperienceHelpful and professional, told me about where to find mover's because I am 64 year's old and my husband is 70 years old so we need to get help to move
nelda r. | First ImpressionsOn line
Jennifer G. | First ImpressionsStaff was very friendly and professional, would gladly recommend this place to anyone
Larry B. | First ImpressionsCustomer friendly and professional
rene r. | First ImpressionsI've had nothing but trouble with uhaul both truck rental, car transport service and storage facilities. The whole experience has been a nightmare during a stressful time like moving. I must say David was the light in this whole fiasco. I rented two 10x10 because no large units were available. When I get there they had two 5x5 for me. This will not do. I had a rented a 26 foot truck and it was full. David who was left alone. His coworker Jorge left as scheduled even though there was a room full of people waiting to be helped. David apologized for the wait. ( I had movers I was paying and lost an hour and a half. Had to pay them extra to finish unloading) David stayed very calm and courteous during this whole uhaul mess up even though he had a line of people he did his best to fix the problem and he did not rush me through. He apologized to all who were in line and explained he was the only one and help was on the way. I have been to three different locations one location twice dealing with all the mess uhaul caused. And David in Harlingen tx and the general manager in Austin,tx by the Ut university were the only two who showed compassion and helped. Unlike the the employees at the i35 and rundburg location. with the exception of David and the general manager at Austin tx UT location dealing with uhaul has been a nightmare nothing but problems after another.
Jessica S. | Online Move InGreat Place with great customer service.
Jose F. | First ImpressionsMy storage location was switched twice while I showed up at the facilities and had to drive an extra hour to finally drop off so I was somewhat disappointed but I am very happy with the first month of storage being free.
JAMES P. | First ImpressionsEverything was excellent even the staff thank you so much
leroy r. | First ImpressionsVery helpful staff Joseph goes above and beyond for customers
Sandra M. | Overall ExperienceAwesome storage facility!! Huge, super clean, great management!
Laura M. | Online Move InMathew from Uhaul was very helpful.
Ruben Z. | First ImpressionsAnytime I had to go to the unit I always felt safe. Facility always well lite. I would use the facility again if I needed storage rental.
Sonia W. | Overall ExperienceGreat service!
Norma F. | First ImpressionsKeep up the great work!!!
Veronica M. | Overall ExperienceGreat costumer service!!!
Johnny C. | Online Move InWas very easy to set up
John H. | First ImpressionsAwesome service
Veronica M. | First ImpressionsCustomer service was excellent and I had no issues. Thank you for your Assistance.
Alejandro S. | Overall ExperienceExtremely easy to reserve and get into your space. Great online and store service also. Reasonably priced.
JUAN H. | Online Move InFind a system that might work better for the 26 moving vans. I missed my son's graduation because I had to take it in person to renew my reservation
FRANCES R. | First ImpressionsHad a rodent problem. Someone (definitely NOT us) put rat bait in our unit. One box with a brand new espresso machine was chewed through and a nest built inside.
Patricia S. | Overall ExperienceAlarm went off opening unit and didn't know why or how to turn off. Zip ties were on latches and were hard to remove without a tool. We did not have any idea that is how it would be. I also thought we would get 1 unit but we got 2. The smaller onec can not fit much and not sure why its done like that.
Martha D. | Online Move InThe storage facility is fantastic, the bathroom are very clean and well lighted. Never worry about safety, manager Joseph Finger always goes beyond to ensure that we the customers are satisfied with the service. I highly recommend this facility above any other.
Nelly R. | Overall ExperienceNo complaints, whatsoever!
Kathleena R. | Overall ExperienceThe CSR and Manager did everything to help me out and be just patient with me cuz I was having just such a bad day, But with their patience and kindness they made it better. ¡Gracias!
GENOVEVA O. | First Impressions