El cliente no dejó un comentario.
Cassandra H.Customer Reviews for U-Haul Moving & Storage at Morgan Blvd
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Ubox must have had some very had jolts. Crates were broken and some of contents. Overall great service. Drivers were great! Just must have been a rough ride.
Personal were quite friendly and very helpful thank you for the way we were served
Joe M.All was good except for the last month of rental we saw mouse droppings all over on some of our u-haul cartoon boxes (a bit disappointed) other than that it was ok. That's the reason I didn't check mark on Excellent on overall experience question Thank you
rafael c. | Overall ExperienceVery very helpful , kind, and courteous with the return of the truck. Also helpful with storage unit.
William B.Great service and experience
Gabriela S.Benito was very helpful and informed me of all the important parts of contact. Very stylish mustache would recommend him and his location again to all my friends and family.
Jorge C.N/C
ALBERT K.When I dropped it off, the guy was incredible. He was really good with me. He took care of me very professional as a senior advisor for the Better Business Bureau of Chicago I would recommend this place 100% thank you for your business and thank you for helping me out
Ryan G.Easy drop off
Tref H.Best customer service I've had from a retail outlet in years. My thanks to the manager Joseph and I look forward to doing business with him again in the near future.
David C.The staff was very helpful and understanding. I enjoyed the service and will ALWAYS use U Haul for my needs.
CHARLES K. | First ImpressionsEmployees were ready to help and got me on the road in just a few minutes. Very well maintained facility with a large number of inventory ready for the customer. Will be back in the near future to rent again.
Francisco G.Staff was friendly and provided the best customer service. They answered all our questions and concerns
Melissa R. | First ImpressionsAll personnel that I came into contact with was extremely friendly and helpful.
Erma E.Nothing to improve Customer service was extremely helpful Very friendly and patient and guided me through all my questions Excellent Experience with everyone in renting a Uhual in such a short time that I had to rent a Uhual truck.
Nelly G.What can I say? The whole staff are the best at everything.
Gregory B.Everything is great. Wish the price was lower but all in all a good team and clean place to store our things.
Arne J. | First ImpressionsEmployee very professional and helpful. I asked a good top condition trailer because of the long distance (Texas to Gatineau Qc) and very impress of the ride.
Denis P.¡Gracias!
DAVID S. | Overall ExperienceEmployee Joseph was so kind
Diana B.I really don't think there is anything you do better because everything went without a hitch, thank you uhaul!
Stephen S.Does uHaul actually pay Ford more money to create substandard vehicles? Perhaps most uHauls are not used for long journeys, but they frequently are. Driving a 20 foot truck 500 miles at 75 miles per hour with no cruise control, mediocre (at best) alignment, and poor sound proofing so you can't even carry on a conversation with someone sitting next to you isn't a great experience. Some very simple changes would add a lot of comfort to the ride and wouldn't be expensive. But since uHaul is one of very few options… they likely don't care all that much about our comfort.
Brian R.Very helpful staff Thank you
maria R.Had to reschedule a few times causes lack of help and weather ,. What ever the case was U-Haul worked with as far as accomodations
Rolando N.It was much quicker and easier to do than I thought it would be. The staff are usually pretty top-notch and the general manager is always ready to answer any question.
eulalia S.Great service and great help all around! U-haul team is truly there to help. Thank you guys
juan m. | First ImpressionsAssociate told me I needed to complete check in before I received my keys. I would not be able to do that as the step needs me to check the fuel level, and odometer. Both of which I could not access because the doors are locked. Went back and forth with the associate about this which lost me 30 minutes of time. Would it recommend this location and will be telling friends and family to look for hauling services elsewhere.
JUSTIN H.Very great customer service very educated had all my questioned answered made it easy and comfortable, highly recommend
Dora M.Nothing, everything was great
Clifford S.I have used UHAUL 99% of the time from Michigan, Indiana and Texas this location is by far the best.
TERENCE C. | First ImpressionsThe right mirror could not be adjusted. The air conditioner vent fell off when I reached to adjust it. The knob fell off of the left window door handle.
Brenda S.Nothing. Everything in the yard was organized, black topped, and Joseph was right there to hook everything up.
Clifford S.Great location and very pleasant service from the employees.
Gary D.JORGE HELPED ME, WAS EXTREMELY POLITE AND COURTEOUS, OFFERED ADDITIONAL SERVICES AND VERY PATIENT.
Adelita G. | First ImpressionsJoseph and his team go above and beyond to get you in and out, whether your picking up or dropping off they get it done. They are friendly and courteous.
FRED A.They are good a good job Keep it up
Joe O.Dealing with the U-Haul staff on Morgan was a pleasure.
Clifford S. | Overall ExperienceVery well organized and courteous staff ! Was very pleased with the service and the truck was in excellent condition ! Thank u so much for your service !
Janie C.All very professional super sweet and knowledgeable about everything I needed help with. Absolutely would use them again and again. Also, there was no signs of any bugs at all in my rooms or on my furniture or on anything.
Carol L. | Overall ExperienceIt is excellent
MARIBEL G. | First ImpressionsThank you for the great service.
Jesus M. | Overall ExperienceWe are happy with service
Betty C. | First ImpressionsJuan has a Great personality and great professional!
Debra M.Very friendly, very attentive, very professional, great service :)
MATIAS G.Very convenient and it’s close by don’t have to drive too far
jacob l. | First ImpressionsVery friendly, attentive, professional staff.
Matias G.Truck had a noise coming from the front. And deposit gave it to me 3 days later. Girl wasnt there till tuesday noon. I turned in the truck saturday before 5. She left early that day. She could've given me my deposit right there and then if she knew she wasnt coming in monday.
jose L.Jorge Castillo provided us excellent service and was very courteous. He explained all the terms of the rental contract and showed us all the important features of the truck. The gas was filled to full tank and the truck was ready to go when he stepped out of the office. Overall, a very pleasant renting experience.
PARMANAND D.Staff was very helpful and knowledgeable
Yesenia C. | First ImpressionsJust a few stains on the ground but I think it was already imbedded onto the floor.
Myranda m. | First ImpressionsStaff very helpful / professional
Barbara J. | Overall ExperienceEvery thing was perfect. Except with an incident of some water damage to a couple of Christmas trees.
Nelly R. | Overall ExperienceN/C
Jacinto C.VERY SATISFIED. Do recommend. VERY PROFESSIONAL, and friendly. KNOWLEDGEABLE:) 5 STAR SERVICE.
maria P.I hauled a trailer up to San Antonio for you guys, my move didn't require the extra equipment but so requested a need for trailers in this area and I fulfilled your request. I didn't ask for anything in return. It would have been great if you would have offered to reimburse me for mileage or a portion of mileage. It didn't happen. I'm just saying you may have more customers that like and are willing to help if you stepped up you offering just a bit. I will continue to use UHaul and I'm not asking for a refund just making a suggestion
R B.Very friendly
Maria T.I comments A great experience
Ruben L. | First ImpressionsGentlemen provided outstanding professional and courteous customer service. Very knowledgeable on rentals and provided safety tips as well. Thank you again sir for your careful and dedicated service.
Miguel A.Excellent customer service from employee Jorge Castillo!
candi c. | First ImpressionsLower the price and fix the equipment.
Manuel G.The engine light was on. It was explained to me when I turned in the vehicle that it was a sensor and nothing was wrong with the engine. This should be explained during the beginning of rental to ease customer's mind. Also, the brakes need work. My son would not let me drive it for this reason. He is an over the road trucker so I was not worried about him taking over my driving. Otherwise, the rental check out and check in was quick and easy. The employees are very friendly.
Patricia R.I thought the entire transaction was satisfactory, from picking up the trailer to dropping it off.
Richard R.As usual U haul continues to be a good experience
Richard J.Great service. My service rep was very friendly and helpful.
Eric W. | First ImpressionsI was able to rent a U-Haul with a discount and have my extra things place in storage in the same place. And friendly and helpful stuff
Bertha M. | First ImpressionsMr. Finger was exceptional! He went above and beyond to make our experience the best. We were at ease and ready for all of the hard work that we had ahead of us with our move because of his help and guidance. He was also very kind, compassionate, and informative.
Alexis S.It was great. Only thing there is a box in there for rodents that says poison so it takes up some space in unit.
Ivana B. | Online Move InThey were extremely helpful. Great experience!
erica e. | First ImpressionsGood Service price Could of Been better
Thomas G.Joseph was very professional and very patient with me. He answered all my questions even when I arrived to my destination he guided me in what to do next.. I really appreciate his input and help in me using the car dolly and returning the equipment in self check in. Thank you Joseph for your professionalism and patience.
Angelica J.The manager and his staff went out of their way to make you feel welcome and welling to help you anytime. The storage area is all ways clean any time you went there. If I ever need to use storage again I would go back.
Larry B. | Overall ExperiencePay close attention to reservations and make it much easier for the truck share. I placed a reservation for a truck with an appliance dolly only to get there and they have no appliance dolly.
Esteban G.Fast and easy and amazing customer service!
VERONICA M.Tks
Lucio G.Excellent Customer service
Eloisa C.Should have free coffee
David R. | Overall ExperienceGreat customer service!
RICK H.I reserved (on-line) a truck, a utility dolly and a furniture dolly. The reservation was made two weeks prior to my move. The morning I arrived I was told they didn't have my furniture dolly, but a different location did. Not a huge deal, but I had to drive to the other location and wait almost 45 minutes to rent a furniture dolly. Of course, the return involved me having to stop at two different locations as well. Seems to me someone might have let me know ahead of time that the equipment I reserved wasn't available in one location.
MICHAEL H.Nothing but exceptional service
PEDRO Z.Everything was fine
lonnie E.Amazing staff very friendly. Felt safe
AMANDA C. | Overall ExperienceGreat customer service.
Sabrina m. | First ImpressionsVery friendly and extremely helpful.
Melissa p. | First ImpressionsThe staff was very friendly and courteous. Matthew was extremely helpful and very knowledgeable. The only thing is that I wished a closer unit would be able closer to the the front because of my age and handicap instead of it being on the far back.
Willis P. | First Impressionsi would rent there again.
JOSEFINA A. | Overall ExperienceTodo el servicio Esta muy bien y el personal te atienden bien y todo fue excelente
arturo v. | First ImpressionsI have been recommending UHAUL to friends and family.
GABRIELA H. | First ImpressionsCant really say much other than i havent had any issues with them. Anytime i needed to access my unit, it was available.
Raul G. | Overall ExperienceOutstanding customer service
norma g. | Overall ExperienceExcelente
kenneth r. | Overall ExperienceVery nice and helpful
Sandra J. | First ImpressionsVery helpful staff, and very clean facilities.
henry g. | Overall ExperienceExcellent customer service
norma g. | First ImpressionsI was very impressed with how clean things were. The facility may be slightly understaffed because one was left to wait in the office alone for a period of time while staff attended to duties elsewhere. But love the box take a box leave a box idea and also the recycle items area where one can acquire items or leave unwanted items. Both are helpful. I really do like the dolly's that are available at the facility for unloading or loading. And the office has sooooo many useful moving items all available in one place. Love that convenience.
Betty A. | Overall ExperienceJoseph and the rest of the staff were awesome. Very attentive and helpful. Very knowledgeable. I would recommend everyone to his facility anytime
John O. | Overall ExperienceSolve an issue and i was very please.
BELIA Z. | First ImpressionsBueno
mia l. | Overall ExperienceThanks for your kindness and your help God bless you all enjoy your beautiful day thanks again
joyce S. | Overall ExperienceLook forward in renting and getting services with your facility.
Josie P. | First ImpressionsGreat and convenient
BELIA Z. | First ImpressionsJorge Castillo was very helpful very friendly. Very helpful with every question I had. Need more workers like him
jesus l. | First ImpressionsThe manager is very professional and always helps when needed.
Troy G. | Online Move InManager and staff were professional and very helpful.
KARLA P. | First ImpressionsHave an issue with gas we purchased. We drive 9 miles and it took 6 gallons of gas. It must not of been full when we picked it up. I would like an adjustment to my bill
JMicheal L. | First ImpressionsAbove expected service and was very happy with my experience.
Christina S. | First ImpressionsMy only complaints: 1. I was not told that I needed to swipe my card to turn off the alarm. 2. Staff didn't remove the lock on the door until I went back into the store to report the lock. 3. Wanted a larger storage room and offered two different rooms but was told I would be notified if larger room became available.
JAMES P. | First ImpressionsMr. Finger is such a great guy and runs an awesome store. Great crew!
Luis L. | Overall ExperienceFriendly staff. Clean and safe.
Noelia V. | Overall Experience