Customer Reviews for U-Haul Moving & Storage at Morgan Blvd

1,323 reviews

1129 Morgan Blvd   Harlingen, TX 78550

(956) 202-0705

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(956) 202-0705

1129 Morgan Blvd
Harlingen, TX 78550

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Juan, the one that help was a very nice kind person ,he has great customer care skills . It's great experience at this uhaul location.my hates off to manager Joseph for having a nice clean facility and great staff. But once again I would like to thank juan for his help.

Juan H 
Rating:
1.0

The check in app is useless and not workable... I finally just took pictures of the drop off with date and time stamps to prove the return...

Bruce E 
Rating:
5.0

Helped with every part of the process Thank you so much

Randy K 
Rating:
5.0

Excellent service in Harlingen, Texas.

Maria R 
Rating:
5.0

Excellent service by your knowledgeable staff. Very attentive and plenty of initiative.

Leo H 
Rating:
5.0

Customer did not leave a comment.

Barry P 
Rating:
5.0

Price is a little high

Uriel L 
Rating:
5.0

Customer did not leave a comment.

Shari B  |  Overall Experience 
Rating:
5.0

Your employees were awesome. Today I felt like a real customer should be treated. You all’s service and equipment fit my needs perfectly. I will use your services again. Thank you.

Alfredo M 
Rating:
5.0

Very friendly

Jorge T 
Rating:
5.0

Customer did not leave a comment.

Francisco V 
Rating:
5.0

Customer did not leave a comment.

Angelica C  |  First Impressions 
Rating:
5.0

Fine service

norma d 
Rating:
4.0

Customer did not leave a comment.

Gabriel V  |  First Impressions 
Rating:
5.0

It's retarded to have to pay for a truck rental & mileage = I rented a truck, mileage shouldn't be a charge for local use!!! That's just one way uhaul rips ppl off, glad I turned back the odometer!!! Suckers!!!

Dina M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dale n 
Rating:
5.0

Customer did not leave a comment.

Magali V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Omero S 
Rating:
5.0

Only thing is there was oil on the floor where you parked your vehicle inside when you enter to unload our boxes, someone is going to fall

Estela T  |  First Impressions 
Rating:
5.0

Everything and everyone was great.

Ashley R 
Rating:
5.0

Customer did not leave a comment.

Christine L 
Rating:
5.0

Such good service. No improvement needed. Thank you so much!

Shirley M 
Rating:
5.0

Customer did not leave a comment.

Cirilda M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROSA M  |  Overall Experience 
Rating:
5.0

I am very satisfied with everything and wonderful associates.

Rosalva M 
Rating:
4.0

The truck pulled a bit to the right , the air conditioning needs help it’s not cooling well it got a bit warm

Jose A 
Rating:
3.0

Customer did not leave a comment.

ELIDETH R 
Rating:
5.0

Customer did not leave a comment.

Elva A 
Rating:
4.0

Good customer service

Armando A 
Rating:
5.0

Customer did not leave a comment.

Larry P 
Rating:
5.0

Customer did not leave a comment.

Jaime V 
Rating:
5.0

Very helpful.

bethany c 
Rating:
5.0

The truck is old, not even electric windows.

Catalina A 
Rating:
5.0

Thanks !!!!

Christopher Y 
Rating:
5.0

Very helpful and covered everything.

Dawn S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bradley B 
Rating:
5.0

Customer did not leave a comment.

Joseph R 
Rating:
5.0

Great service. Wonderful staff

GARY W 
Rating:
5.0

I enjoyed my experience with U-Haul storage. My only comment would be when I rented a U-Haul during your promotions I wish I would still get a free month added to my already existing storage unit.

JUSTIN E  |  Overall Experience 
Rating:
5.0

As always- best location in town helpful staff great service.

PEDRO Z 
Rating:
5.0

Customer did not leave a comment.

Teresa B 
Rating:
5.0

Customer did not leave a comment.

Linda S  |  First Impressions 
Rating:
4.0

Good 👍

HECTOR L  |  Overall Experience 
Rating:
5.0

Thank you Joseph and Staff fir all your help.

GABRIELA H  |  Overall Experience 
Rating:
5.0

Nothing to improve:) Nice Staff

Laura L 
Rating:
1.0

My furniture was removed without my consent or permission and they did nonething to recover or replace

Veronica P  |  Overall Experience 
Rating:
5.0

Very clean store.

Arnold E 
Rating:
5.0

Customer did not leave a comment.

Alfredo R 
Rating:
5.0

Customer did not leave a comment.

carlos k 
Rating:
5.0

I only needed a small trailer and everything went well except for the app.

RAMIRO G 
Rating:
2.0

The male staff is very rude

Ronald R 
Rating:
5.0

There's really nothing to be improved, they always give great customer service. Keep up the great work!! God Bless all the team!

Adrian T 
Rating:
5.0

Customer did not leave a comment.

Cristian C 
Rating:
5.0

Great location, Great Service, what else can. YA ask for!!

jay s 
Rating:
5.0

Customer did not leave a comment.

Ileana R 
Rating:
5.0

Customer did not leave a comment.

Casey S  |  Online Move In 
Rating:
5.0

GM did an exceptional job. Quick and friendly trailer hookup.

Alexander L 
Rating:
5.0

Customer did not leave a comment.

MATIAS G 
Rating:
5.0

Customer did not leave a comment.

Wesley G 
Rating:
5.0

Facility is clean. Staff is courteous and helpful. I have have used this facility several times and each time very satisfied.

Sonia W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miguel L 
Rating:
5.0

Customer did not leave a comment.

Alejandro C 
Rating:
3.0

Customer did not leave a comment.

Brenda R 
Rating:
5.0

Customer did not leave a comment.

Isabel G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martin H 
Rating:
5.0

Customer did not leave a comment.

RODOLFO E  |  Overall Experience 
Rating:
5.0

Everything and everyone was great. Great service clean trailers positive experience this location has never disappointed me. Give it A+ Well run store, we'll trained personnel P,Zuniga

PEDRO Z 
Rating:
5.0

2nd. time that I used this location, and both times found them excellent and very knowledgeable to work with. Highly recommend them :D

Thomas W 
Rating:
5.0

Customer did not leave a comment.

John d  |  Overall Experience 
Rating:
5.0

Not much to change

Brandon E 
Rating:
5.0

Customer did not leave a comment.

MATIAS G 
Rating:
4.0

Customer did not leave a comment.

Kimberly M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gil E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ruben M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pat T  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Juan L 
Rating:
5.0

Customer did not leave a comment.

Matthew H 
Rating:
5.0

Customer did not leave a comment.

Sara P  |  First Impressions 
Rating:
5.0

Joseph was always helpful and we thank you for assisting us these past few years.

Sandra M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John C 
Rating:
5.0

Customer did not leave a comment.

Kassandra H  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Josue J  |  First Impressions 
Rating:
5.0

I spoke with a woman on the phone who helps with ealerts. She was very unhelpful and rude. Miriam at the location is incredible and was so patient and kind. She saved the experience.

Rachel A 
Rating:
5.0

Excellent experience

Tammy A 
Rating:
5.0

Customer did not leave a comment.

Hillary L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David L 
Rating:
5.0

Great customer service will recommend to family and friends

GUADALUPE M  |  Overall Experience 
Rating:
5.0

This location is well managed and a good choice for our needs. Only left because of a move.

Arne J  |  Overall Experience 
Rating:
5.0

All the staff at location on morgan in Harlingen TX 78550 is awesome. i had some personal misunderstandings with the bill dates and they waiver a part of the over charges not once but twice. Super nice peeps. Much blessings to them all!

ramon h  |  Overall Experience 
Rating:
5.0

Can’t remember the name of the person who helped me but she was very friendly, courteous, and professional. She answered all of my questions and explained everything very well. Great experience and she did a fantastic job.

James H  |  First Impressions 
Rating:
3.0

Things kept having to change although it was a guarantee reservation. Location change and the day of the vehicle was not available and was offered a smaller truck which didn’t help with the move. I was compensated but was till charged extra for miles when if the original reservation was kept the same I wouldn’t have had to use more miles.

Jennifer S 
Rating:
5.0

Quick turn around and great customer service. Thank you for your services.

JULIO J 
Rating:
1.0

Customer did not leave a comment.

Alexander L 
Rating:
5.0

Customer did not leave a comment.

Stephen p 
Rating:
5.0

Customer did not leave a comment.

Quentin A 
Rating:
1.0

Customer did not leave a comment.

Alex L 
Rating:
1.0

Customer did not leave a comment.

Alexander L 
Rating:
5.0

Customer did not leave a comment.

Daniel H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward R 
Rating:
5.0

Great customer service

Antonia M 
Rating:
4.0

Very efficient staff and store

ANABEL G 
Rating:
5.0

Customer did not leave a comment.

Roman L  |  Overall Experience 
Rating:
5.0

Everyone was friendly patient and helpful, really I have never had a bad experience with my morgan u haul highly recommend the folks here I give it a A+ Pete Z

PEDRO Z 
Rating:
5.0

Keep up the good work thank you and Gbu guys

carlos s 
Rating:
5.0

Customer did not leave a comment.

Laura B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melissa R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ginger C 
Rating:
5.0

I love the employees and how helpful they always are.

Sarah H  |  Overall Experience 
Rating:
5.0

Great service! Truck got the job done.

Christopher A 
Rating:
5.0

Customer did not leave a comment.

Eduardo S 
Rating:
5.0

Great and professional staff

EDUARDO L 
Rating:
5.0

Customer did not leave a comment.

Ladye L 
Rating:
5.0

They are the best. Very friendly and helpful. I lease your trailers all the time. This is the only location I will use.

Ladye L 
Rating:
3.0

The furniture dolly was not useable do to it being broken. It was put on the truck like that. When I went to use it one of the wheels was broken. Other than that the U-Haul service was good.

Deborah W 
Rating:
4.0

Customer did not leave a comment.

Pedro G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERENCE C 
Rating:
5.0

The process was quick and easy. Safe area, well lit at night. Size unit I needed was readily available. Friendly, professional and accommodating staff. Especially like the drive-in feature for unloading items. Very pleased with my rental unit and the whole process.

Alicia W  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jeffrey D 
Rating:
4.0

all good.

suri r  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David L 
Rating:
5.0

Not much, everything was smooth and fast

Isidro M 
Rating:
5.0

Awesome location and staff super friendly and helpful. Highly recommend this uhaul location I give it 5 stars

PEDRO Z 
Rating:
5.0

The people were very friendly and helped me with all my needs.

Lory m  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gerald W 
Rating:
5.0

Make more of your facilities like this one!

JAMES B 
Rating:
5.0

The customer service representative was very helpful and did a great job in reference to providing good customer service.

Fernando P 
Rating:
5.0

Fantastic job customer service was excellent

Shiela T 
Rating:
4.0

Customer did not leave a comment.

Nariman A  |  Overall Experience 
Rating:
5.0

great customer servie

Juan A 
Rating:
5.0

This is our "go to" location for storage, equipment rental etc. Mr. Fingers and his employees are fantastic. They are always very friendly and efficient! Best service!

Laura M 
Rating:
5.0

Need pick up trucks, they had one for a while, then upper management shipped it away, we need pick up trucks(plural) at this location. Hurry and send urgently.

Emin O 
Rating:
5.0

Customer did not leave a comment.

Juan V  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Juan V 
Rating:
4.0

Customer did not leave a comment.

Armando O  |  Overall Experience 
Rating:
1.0

Uhaul representative did not tighten the trailer hitch onto my ball on my truck. Went over a speed bump and the trailer disconnected. I filed a claim since the trailer hit my truck. Advised the store manager and he basically backed up the employee stating she tightened it correctly. In other words calling me a liar. Ridiculous. Trailer unhitched approximately 4 minutes after leaving the U-Haul facility.

Alex L 
Rating:
5.0

Customer did not leave a comment.

Ladye L 
Rating:
4.0

Pleasure doing business.

cesar m  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Peggy L  |  First Impressions 
Rating:
5.0

staff was quick to service our needs and very courteous ! We really appreciated your service at this location ! Thank u so much !

Janie C 
Rating:
5.0

Staff were always extremely helpful and polite. I felt the customer service given to me was truly outstanding

Corrine P  |  Overall Experience 
Rating:
5.0

the process was fast and easy! the staff was very professional and polite. enjoyed my experience. i will definitely go back

kerry h 
Rating:
5.0

Great location,and great staff, Jorge is a great person to deal with.he is a great asset to your location.

JUAN H 
Rating:
5.0

Customer did not leave a comment.

Rosa D 
Rating:
5.0

U-Haul is the greatest.

Alicia V  |  First Impressions 
Rating:
5.0

Great people at the Harlingen facility. They even found a folding stool so I could get in and out of the truck.

George H 
Rating:
5.0

Very helpful and explained everything to me

Emily F 
Rating:
5.0

Philip and Juan were amazing to work with! Philip did an outstanding job explaining the rental, and Juan made the transaction and pickup quick and easy. Great job!

james s 
Rating:
5.0

Customer did not leave a comment.

Johnny M  |  Overall Experience 
Rating:
5.0

They went above and beyond to get the hitch and especially the wiring completely done. I was very happy.

Jeffrey S 
Rating:
5.0

The young lady was super helpful. There was an issue with the system and problem with storage unit payment so she called supervisor for assistance. They were able to get everything resolved pretty quickly. Very clean facility and amazing staff.

ramon h  |  Overall Experience 
Rating:
3.0

They once reimbursed me for the days that were left and now they don’t would of been great to know I only used the storage two months and I had only been there for 10 days out of this month and the last time I used this facility they reimbursed the remaining balance very dissatisfied

Antonio G  |  Overall Experience 
Rating:
5.0

I dealt with three people at this location and every single one was friendly, polite, efficient, helpful, and professional. It is one of the best run businesses I have ever dealt with.

John M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vanessa P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teresa G  |  First Impressions 
Rating:
5.0

Best facility in town. Prices are great.

LUVINIA C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cassandra e  |  First Impressions 
Rating:
5.0

everything was great! when i need more space i will go, thank you for everything

Jose S  |  Overall Experience 
Rating:
4.0

uhaul should have a policy whereby they notify storage locker tenant of any request to enter tenant's locker from any authority. uhaul should monitor those with warrants to search tenant's storage locker if tenant is not able to do so.

TERENCE C  |  Overall Experience 
Rating:
5.0

Very clean and safe. Very polite and helpful employees. Will definitely recommend to others.

claudia h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edurado G  |  Overall Experience 
Rating:
5.0

I was very impressed with the friendliness of the employees and the facility itself. Everything seemed to be run very professionally. I had a very good first impression.

BETTY J  |  First Impressions 
Rating:
5.0

Overall great experience, the only concern I had was the AC was out in my storage area. I hope this situation is addressed very soon as we are paying for climate controlled storage.

Melanie L  |  First Impressions 
Rating:
5.0

The young man juan that assisted me is great asset to the company. Nice, friendly and personable. Kept his cool and professionalism with line after line of people. Very courteous to apologize to customers for the wait.

ramon h  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Hector C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly S  |  Overall Experience 
Rating:
5.0

Jorge and Juan were helpful!!

Clarissa S  |  First Impressions 
Rating:
5.0

I really am content and pleased!

oscar v  |  Overall Experience 
Rating:
5.0

Satisfied with the facility and service and would recommend to friends and family thank you

Raul V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GENOVEVA O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carolina M  |  Overall Experience 
Rating:
5.0

Sales person was very helpful.Very kind.

Tony G  |  Online Move In 
Rating:
5.0

Very sympathetic and friendly staff

Bertha M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tim S  |  First Impressions 
Rating:
5.0

Very friendly and compassionate staff members

Bertha M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anna R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOSE M  |  Overall Experience 
Rating:
5.0

The employee who helped was very helpful. We went to the store to take off units we weren’t not using anymore, without asking for a refund, the employee had offered to refund the units since we were not using them anymore. I was relieved he had offered that service! Greatly appreciated

Erin M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy M  |  First Impressions 
Rating:
5.0

Best experience I've had and I'm still using Uhaul services

victor p  |  Overall Experience 
Rating:
5.0

Just the truck rental fees was way to high

John C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GENOVEVA O  |  First Impressions 
Rating:
5.0

the person that help me out, was Juan. he was helpful and very courteous. very professional and explained it to the point

Jose S  |  First Impressions 
Rating:
5.0

I moved out on July 4th. The staff assured that if the storage was empty by next morning, they'd give me a call to cancel the contract before my due day on July 7, which again I did, though I never did receive a call from you guys. They even picked my U-Haul card, meaning I had intended to cancel that same day, but that day July 4, they closed at 5pm. Come July 7, my bank account is overdrafted due to the U-Haul payment. I go in to ask what happened, and was told contract was still active. I explained everything that happened and they rolled back the payment and cancelled the contract that same day. Though I'm still waiting on the payment rollback on my bank as it is weekend. I probably won't see it till Wednesday if I'm lucky, 5 days later. Aside from that, excellent services throughout my stay, just wished move out went smoothly.

Paul R  |  Overall Experience 
Rating:
5.0

Never had any issues. Joseph & his team provide the best customer service. Keep up the great work!

ANDEREINA T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anna R  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

pedro m  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

elizabeth g  |  Overall Experience 
Rating:
5.0

Great customer service

Alejandro S  |  First Impressions 
Rating:
5.0

Move in was good very helpful owner who gave me info. Just want to make sure they are fumigating did see some roaches in climate room. Other than that good experience.

Amanda V  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Steffany C  |  Online Move In 
Rating:
5.0

Very well managed facilities.

Gary B  |  Overall Experience 
Rating:
5.0

Great customer service

Felicia M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerry M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

vanessa r  |  Overall Experience 
Rating:
4.0

I lost 2 bags 1 lrg & 1small due to bugs and a dead mouse dehydrated hanging out of 1 of the plastic bags. Had to leave them. There was nothing ( food ) in either bag . The other bag had brownish, bug skins , all around white sheets, like brownish dust. So just put them in dumpster. There was many dried bugs.

Guadelupe R  |  Overall Experience 
Rating:
5.0

I am moving back to Alabama after living in Harlingen for 3 years. It's very hard to co-ordinate as I sold my house and don't know where I'll live until I get there and look around. A young man named Juan helped me this particular day and was GREAT! But I had been there before asking information, and have always had great service! I highly recommend this location.

brenda k  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

June M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRA J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GEORGE J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLES K  |  Overall Experience 
Rating:
4.0

All was good except for the last month of rental we saw mouse droppings all over on some of our u-haul cartoon boxes (a bit disappointed) other than that it was ok. That’s the reason I didn’t check mark on Excellent on overall experience question Thank you

rafael c  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alvaro S  |  Overall Experience 
Rating:
5.0

The staff was very helpful and understanding. I enjoyed the service and will ALWAYS use U Haul for my needs.

CHARLES K  |  First Impressions 
Rating:
5.0

Staff was friendly and provided the best customer service. They answered all our questions and concerns

Melissa R  |  First Impressions 
Rating: