Customer Reviews for U-Haul Moving & Storage at Mendenhall

6,473 reviews

3561 Mendenhall Rd   Memphis, TN 38115
(S Of I-240)

(901) 366-2624

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(901) 366-2624

3561 Mendenhall Rd
Memphis, TN 38115
(S Of I-240)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

It was clean but it smelled like cigarette smoke real bad, had to get some spray and let it air out before leaving the lot. But overall it was very clean.

Teresa T 
Rating:
5.0

Customer did not leave a comment.

Curtis G 
Rating:
5.0

Customer did not leave a comment.

SHAKIA H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CONNIE W  |  First Impressions 
Rating:
5.0

The person that check me in was amazing

Francisco T 
Rating:
3.0

Customer did not leave a comment.

AlaStair T 
Rating:
2.0

Customer Service and professionalism! I marked that I would recommend just because I’m used to poor service and don’t believe it can be avoided at this point.

KENT R 
Rating:
3.0

Customer did not leave a comment.

LAKETA B 
Rating:
5.0

The customer service was great

ANASTASIA D 
Rating:
3.0

The representative that signed me in for pickup was very rude anddisrespectful, gave me a smaller size truck than what I originally ordered and texted on the phone while waiting on me

cynthia h 
Rating:
5.0

Customer did not leave a comment.

Sandra P 
Rating:
5.0

I do really appreciate the help obtained by the sales representative on renting the unit last minute . Thanks again.

Rene M 
Rating:
5.0

Keep satisfying your customers!!👍🏽👍🏽

Curtis G 
Rating:
5.0

HAVE ENOUGH DOLLIES TO RENT ON THE WEEKENDS

DONNA F 
Rating:
5.0

Muy buena atención, por parte de los trabajadores, excelente empresa, rápido atentos, agradable experiencia.

Edixon H 
Rating:
5.0

Customer did not leave a comment.

Katy H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janois T 
Rating:
5.0

If due a refund back inform customer ahead of transaction

Debra C 
Rating:
3.0

Stop lie

Bertha W 
Rating:
5.0

Customer did not leave a comment.

Michele T 
Rating:
5.0

Young man who assisted me was very patient, professional, and knowledgeable.

elaine t 
Rating:
5.0

Great customer service

BEVERLY I 
Rating:
4.0

Staff was knowledgeable and helpful. Efficient and professional.

James M 
Rating:
5.0

The manager and her staff is very professional and very knowledgeable and organized and the U-Haul storage facility was very clean.

cedric w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie R 
Rating:
2.0

It was a line. One of the customer that was behind me and said he never had to wait for reservation. I was thinking the same thing. Maybe because it was right after Easter. But it should be a faster way of getting the truck rental. Maybe it should be someone outside for reservation only. The company already has the customer info and all we need to do is give the reservation number and confirm everything. Just scan our license and move on. Just like it easy to drop it off

patricia b 
Rating:
5.0

Customer did not leave a comment.

pamela P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFF W 
Rating:
5.0

Customer did not leave a comment.

NASTASIA S  |  First Impressions 
Rating:
5.0

The cashier that took care of me was friendly, professional, and knowledgeable. She explained some things I did not understand. Thanks for being there when I was in need!

Kimberly L 
Rating:
5.0

Have more pickup trucks.

Michael J 
Rating:
5.0

Not a thing your customer service is perfect

ROBBIE B 
Rating:
3.0

Customer did not leave a comment.

Angel D 
Rating:
4.0

Great

Sonya B 
Rating:
5.0

Customer did not leave a comment.

LINDA H 
Rating:
5.0

Clean the van

TOMMIE W 
Rating:
5.0

Customer did not leave a comment.

Curtis G 
Rating:
5.0

Customer did not leave a comment.

Laverne B 
Rating:
2.0

I rented a furniture dolly, but the guy behind the counter said they didn’t have one and hasn’t seen one in a number of years. The location is very shady, and if you aren’t from Memphis, you’d have a hard time understanding the personnel. What you could do is not change the location of the pickup. I requested one near me, and it was changed. I realize that things change, but it was over 25 minutes from my original requested location. It’s crazy to move it that far out and then be charged for those miles back.

Nancy I 
Rating:
4.0

Customer did not leave a comment.

Deshun H 
Rating:
5.0

Good team works at location they were helpful thanks

mike k 
Rating:
5.0

Customer did not leave a comment.

shanity d 
Rating:
5.0

Customer did not leave a comment.

SHARONDA B 
Rating:
3.0

Short staffed. I waited a day just to get my receipt. I was told the day of that it will come in the next 30 minutes. Called customer service they said the truck was still showing not checked in.

LATOYA F 
Rating:
1.0

I had things stolen out my unit , the lock was broken off and no one could explain

Shantay S  |  Overall Experience 
Rating:
5.0

Very helpful and knowledgeable staff 👍🏾💯💪🏾

donald d 
Rating:
5.0

Not a thing. Everything went and was just fine.

Nikita L 
Rating:
5.0

Customer did not leave a comment.

Eric L 
Rating:
3.0

Customer did not leave a comment.

Randall M 
Rating:
4.0

Customer did not leave a comment.

Patrice M 
Rating:
1.0

They didn't have no change and the workers didn't act like they wanted to be at work I will not go to this location no more at all.

jackee J 
Rating:
3.0

The young lady that assisted me was great . It was wonderful to work with very professional she was so great I asked her name so that i could give her a great report . Brianna . I had to call back because i had an issue with a charge she assisted me with it but the system was down . I have been there other times when my children move from my house because its close. I have never received the customer service I received from her and it was not just me .The lady before me she was just as kind. I wanted to express how wonderful she was. i have worked with the public for 34 years so i know when someone is exceptional . Way to go Brianna Also the truck was not in good shape this is the reason for just average, But with Brianna i wanted to say something..she was exceptional. She is an asset to your business.

Gale W 
Rating:
5.0

Customer did not leave a comment.

Lina S 
Rating:
4.0

Customer did not leave a comment.

Latisha S 
Rating:
5.0

Customer did not leave a comment.

keosha w 
Rating:
4.0

Make they put all returns back in the computer so people want be getting a phone call 2-4 days later to see if the equipment has been returned

Celo H 
Rating:
5.0

Customer did not leave a comment.

Danielle R 
Rating:
4.0

Customer did not leave a comment.

Annaya T 
Rating:
5.0

Nice friendly staff. I was in and out

sherry n 
Rating:
5.0

Customer did not leave a comment.

Demauria W 
Rating:
5.0

Customer did not leave a comment.

Jerry A 
Rating:
4.0

The woman at the front counter was helpful.

Melvin V 
Rating:
5.0

None at the moment

Hezron R 
Rating:
4.0

More help would be great, but the people that were there working we great!!

Vickie E 
Rating:
1.0

Customer service was poor and employees were not friendly.

Kionna S 
Rating:
1.0

They gave me a truck with ignition problems and I was stuck with it

Faith T 
Rating:
1.0

Was never refunded for incidental cost

Shuronica R 
Rating:
3.0

Customer did not leave a comment.

deborah d  |  Overall Experience 
Rating:
5.0

Staff was very friendly and helpful

Deloise J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kierra c 
Rating:
5.0

Customer did not leave a comment.

khyia w 
Rating:
5.0

I rented a unit through U--Haul for about 2 years and my experience was great from beginning to end!!! I moved my belongings out using their online move out process which worked really well for me and upon me moving out.. I DID NOT HAVE TO WORRY ABOUT MY BELONGINGS BEING MOLDED unlike another storage facility I used in the past and it was climate controlled as well. But thank you U-Haul for good services and accommodations!!! Happy customer here😊😊

April R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DELORES W 
Rating:
3.0

The need more members on hand working the customer service counter and especially on the weekends. It only my Man working doing everything and plenty of customers waiting in line for awhile. Some of the customers were very upset due to fact of the shorted handed of staff members .This poor man he had to check the customers in then he had to run outside to work then come back and finish with the customers🤦‍♀️🤦‍♀️. If they need to hire more people then that’s what needs to be done and people with a good attitude like the young man who assisted us that Saturday Morning on March 2nd 03/02/24. Thanks in Advance

Denise W 
Rating:
5.0

Thanks

Walter B 
Rating:
3.0

Terrible staff. Picked up the truck but the clerk forgot to give me the dolly. I left thinking it was in the truck. I had to drive back. What's the point of online check-in if you are going to be ask the same questions when you pick up the truck.

Rosman L 
Rating:
3.0

When the customer comes into the store,,please say hello, and acknowledge them standing there, even if they receptionist has a customer, just say "hello and someone will be with you in a moment ".A hello goes along way.

Timothy B 
Rating:
3.0

Customer did not leave a comment.

glenn m 
Rating:
1.0

One person working the counter and 15 customer in line. There's now right about that. Pay a nice wage for nice employees

Fredrick H 
Rating:
3.0

When we arrived only one person was working the desk. We had to stand in line for almost 20 minutes. Worker was unprofessional using cuss words, talking to other customers loudly while we were standing in front of him, had food in front of him and was eating it.

Bailey G 
Rating:
5.0

Customer did not leave a comment.

Erica R 
Rating:
5.0

The trucks should be wiped down really good before renting to anyone.

Linda H 
Rating:
5.0

Nothing

Jermaine F 
Rating:
5.0

Customer did not leave a comment.

valarian f 
Rating:
1.0

I am just at a lost with what all it take for a customer to rent a truck? I have to refuel*check for mechanical issues*truck damage*cleaness of the truck*repot issues about the truck*check it out *Check it in. Again why do you anyone at the location. Charging me extra for them not doing the job they are hired to do. It truly is ridiculous for a company as big yours not to have employee control!!!what are they there for.

James J 
Rating:
3.0

Have trucks and equipment available

david t 
Rating:
1.0

The truck broke down it didn’t have any transmission in it I had to buy some to make it work

Tracy M 
Rating:
1.0

Employee Attitude

Willie M 
Rating:
5.0

Customer did not leave a comment.

MARTELL L 
Rating:
1.0

I made reservations days prior, when visited, waited for over an hour then was told no trucks. I lost my help and money. I went home and scheduled for Sunday. Sunday was a long wait too. (Miss Church)The truck ride was horrible., but returned service excellent .

Hazel G 
Rating:
4.0

Customer did not leave a comment.

Marilyn W 
Rating:
3.0

Staffing to get customers in and out in a timely manner

Robert M 
Rating:
5.0

Thank you

Tammy R 
Rating:
5.0

The u haul building on mendenhall works with me. Great service! If I’m late, I’m given time to pay with a late fee. The late fee doesn’t bother me because in the end I still have all my belongings with no damage. Thanks

Jennifer D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jackie H  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Scott M 
Rating:
3.0

The key for the truck was stuck and couldn't be removed without fear of breaking the key in the ignition. Reserved one dolly and had to upgrade begrudgingly in order to have one for the move.

CARLA G 
Rating:
5.0

Thanks to man who looks like Bruce willis he made my rental smoothly and welcoming will rent from U-Haul again thanks

teasha p 
Rating:
4.0

Perhaps back off the heat in the store.

Carolyn B 
Rating:
5.0

Great service

Vernon H 
Rating:
1.0

Been getting emails from you,sorry but I have not rented anything from you.guess got the wrong number or email.

Ebony S 
Rating:
5.0

Customer did not leave a comment.

Salvatore C 
Rating:
5.0

Everything for me was very good

Evelyn M 
Rating:
1.0

First I would like to say it took longer than it should've. I wasn't walked out to my vehicle to make sure I found the right one. I had to walk around and look in the top corner for my number. Nobody did a inspection on the truck before I left nore was the gas checked. I was told to bring it back on half when I drove off it only had 1/4 in the tank. Customer service wasn't up to par at all. Very low quality. Nobody genuinely seemed like they had any type of positive enthusiasm to help people. But hey I was at able to move my furniture!!

marcus h 
Rating:
5.0

Customer did not leave a comment.

Jennifer E 
Rating:
5.0

They got me in my truck fast. But if you haven’t used them before be prepared to pay a $100 deposit that’s not stated on the website

Derante H 
Rating:
4.0

Customer did not leave a comment.

ALEX A 
Rating:
3.0

I need U-Haul to put my money back on my card. I returned the truck back in hour I paid a $100 , but the truck was 64.65 and filled the tank up. The agent said that the money with refund back to my card.

Debbie J 
Rating:
4.0

Customer did not leave a comment.

fred m 
Rating:
5.0

Customer did not leave a comment.

Anthony T 
Rating:
3.0

Didn't have everything I reserved.

MARQUAL C 
Rating:
5.0

Will I had to wait until the person bring the truck back need more trucks the person who is checking me in should have to go and check to see if the truck is returned need more workers the waiting time was not good but I will return if I need a truck thank you

Bernice h 
Rating:
2.0

When I moved my belongings out of the storage unit, none of the big sliding doors were working so we had to use a regular sized door, share it with several other people. And none of the carts were working well because the tires were messed up do too going over a huge metal bump at the door we had to use. Just a mess and for no reason. The facility is just trash. And the employees are rude.

Lori T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

earl j  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

LARRY H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anttrelena M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ceree D  |  First Impressions 
Rating:
1.0

I wasn't fully informed about the storage security upon purchase, I setup a pin number but I wasn't aware that you enter the pin number in the alarm system first then into the entrance key pad. I was given a second floor unit and the elevator didn't work, I returned to switch to a first floor unit but I had to stand in a long line to switch units. The problem was I already rented a truck and this took away from the time I had available on the truck.

LAWRENCE S  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Timothy F  |  Overall Experience 
Rating:
4.0

The gentlemen that assisted on move out the evening of 1/2/24 was the same gentlemen that helped with my initial rental. Very friendly and informative.

IRIS S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katy H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARVIN S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lonnie M  |  Overall Experience 
Rating:
2.0

Sorry, but you have asked me questions that definitely need to be answered, which leads me to be honest about some of your staff much needing to be knowledgeable of the protocol, and how to open, and close contracts ...

shirley b  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

tekeia j  |  Overall Experience 
Rating:
5.0

The best Uhaul experiences I’ve had/been to in my 30 plus yrs of doing business with the company was at the Mendenhall location! Excellent management here and it shows through the friendly and courteous staff.

Margaret R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LORETTA D  |  Overall Experience 
Rating:
4.0

I will use them again in the future.

Dornice H  |  Overall Experience 
Rating:
2.0

Surely, this location is convenient for the community, actually a bit of customer relations training would be helpful. One person on staff can become overwhelming.

shirley b  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Arecko J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LORETTA D  |  First Impressions 
Rating:
5.0

Jasmine was very nice in rental

DONICA E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lavon w  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Abdul A  |  Overall Experience 
Rating:
2.0

Roaches was everywhere in my u it and some came home with me which is very unacceptable

JH P  |  Overall Experience 
Rating:
4.0

Staff was very knowledgeable and responded quickly to customer issues.

Dornice H  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

christie b  |  First Impressions 
Rating:
3.0

I was told by the rep at the 800 number that I had made a reservation and my storeroom would be waiting for me when I arrive at your facility. It wasn't. A "ghost" had moved stuff into my unit and put a lock on it. They didn't know who. I was left with nothing. Had to change to a more expensive unit after waiting around for at least an hour. Two different clerks were trying to figure out what to do. Not cool to be promised and then have to pay more for something I didn't want. One clerk was not aware there is a special that I was trying to take advantage of ti get the first month free after renting an enclosed trailer. He did not know what to do and was not going to give me the special since "there was no button for that." Not cool.

Larry L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RODELL J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

johnetta r  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRANDON D  |  Overall Experience 
Rating:
5.0

👍👍

Samuel C  |  First Impressions 
Rating:
4.0

When I picked up the U-Haul my experience was AWSOME, but coming in and purchasing my storage OMG the young caucasian lady was in a up roar crying not able to focus on the subject at hand which was taking care of the customer. So then after Brandon took over and allowed her to take a break she still wouldn’t go outside and chill take a deep breath, No!!!!!!! She goes out back and start swearing INSTEAD of just going to her car to chill out all together. Myself I thought it was very unprofessional, rude, and uncalled for. Overall my experience was cool I would use you all again. Personal moving is stressful as is and we as customers don’t need the extra stress…. Sincerely Yours

Temeka H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth D  |  Overall Experience 
Rating:
1.0

I went to the store at 6:00am . Braydon or Brandon was the only employee on shift , he was a jewel to that location . It took an hour and twenty minutes to complete my reservation. Although Braydon handle the jobs of 5 staff members on his one and your company do not deserve such employee .

LATORYA P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vonda D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMETRICE W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TAMECA P  |  Overall Experience 
Rating:
5.0

I will most definately recommend to others price wise for storage great compared to others staff were very helpful and very caring of my needs really appreciated my four year rental

Julia G  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Elizabeth D  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Myron S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kabrina M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Monica H  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

SHELLY G  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Derrick H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAUL P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Chris M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erica R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GloriaD L  |  Overall Experience 
Rating:
1.0

I told them how many rooms in moving and they gave me a small a** storage and it's on the 3rd floor but I was inconveniently told it on was the 2nd floor. Never again will I rent with this company again!!!

tyischa W  |  First Impressions 
Rating:
5.0

Everyone was very helpful and patient, even in situations that were urgent and last minute for me, during my 1 week long move.

DONICA E  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

TINA T  |  Overall Experience 
Rating:
1.0

I tried to cancel this storage and no one would cancel it for me so they were trying to make me pay for 2 months.

Pearlie C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry B  |  Overall Experience 
Rating:
5.0

I reported to the 3561 Mendenhall u-Haul storage and I was greeted by Miss Jasmine awesome person great smile great personality pleasant to talk to she got me in and out with a truck and a storage unit everything was wonderful pleasant to come back there again Jasmine was a awesome person. I called on 14 February to see if my unit closed out and who do you know answered the phone Miss Jasmine awesome so glad that she assist me in my beginning and my end thank you Jasmine keep up the good work. if you want a good storage unit if you need a truck or anything ask for Jasmine at Mendenhall she’s an awesome person greet you with a smile and she knows her job she gets you in and out.

deborah J  |  Overall Experience 
Rating:
2.0

First of all my move out date was 12/31/2022. The staff failed to note that I checked out of the U-haul storage on the day of 12/31/2022. I still expect and demand a refund for a January payment that was taken from my card and I no longer had a storage unit in 2023! December’s payment was made for December!!

Cassandra H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

georgia w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martavis F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pearlie C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LaQuita K  |  First Impressions 
Rating:
5.0

Miss Jasmine the sales customer was excellent outstanding went above and beyond the call of duty she was there to listen to my knees help serve me point out the good unit for me to storage my items in and suggest that I took the truck that I took so she know her job she know her stuff she’s on the bar keeper she’s a 100% tin star. so if you need any storage needs trucks rentals 3561 Mendenhall ask for Jasmine that’s your lady she’s the best seller there is fast get in get out wonderful person good personality.12-22-22 8:00am done with my move& storage thank you miss Jasmine.

deborah J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karin A  |  Overall Experience 
Rating:
3.0

Size of unit reserved wasn't the size available. Canceled reservation.

LaShay B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Henry D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shelley s  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SHANIQUA S  |  Overall Experience 
Rating:
1.0

This facility was very nasty and even after I informed them I was done checking out I still got a late charge a week later.

ANDREA A  |  Overall Experience 
Rating:
1.0

The truck was not a good one, the windshield wiper was worn and not working properly. We ran into rain on the mountain and fog. There was a leak in the cabin. And the entry access didn't work nor the elevator. So I had to drop off things at another facility and pay more money, no first month fee waived. And I would.like to speak to someone about a possible credit for the hassle and inconvenience I experienced on the move

Carlotta D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rodney D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHANCEY R  |  First Impressions 
Rating:
5.0

I would like to thank all the staff for being really good team player.

JANICE M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

clarice w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Uemake E  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Shawn H  |  First Impressions 
Rating:
5.0

Very good

ROBERT L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marjorie T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

WILLIAM L  |  Overall Experience 
Rating:
4.0

Customer service Stinks! Rude employee!

Velma C  |  Overall Experience 
Rating:
2.0

This units are a joke, no lights no large roll up doors and only 6' tall. I'm from Texas and these are not standard size units.

ANDREA A  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Erica A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lashika S  |  Online Move In 
Rating:
5.0

Stored my items for over 7 years. Storage was dry and clean the whole time. I lost key to my disc lock, one of the attendant there cut my lock off free of charge

JOHN M  |  Overall Experience 
Rating:
2.0

Bad experiences

ROSA S  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Melissa M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONTAY D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Willie A  |  Overall Experience 
Rating:
2.0

Kept having issues with my card. Storage unit was definitely a lot smaller than expected and I cancelled my contract. Was handed paperwork and was unaware that a map was provided to me to locate my unit. Building could be more well lit. I figured they were automatic lights but in some areas that I walked in the lights still didn’t cut on

Courtney A  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Amaria C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Amaria C  |  First Impressions