Customer Reviews for U-Haul Moving & Storage at Manchester Airport

1,881 comentarios

451 S River Rd   Bedford, NH 03110
(Former costal lumber yard)

(603) 836-0312

Ver mapa de la instalación

Horario de oficina

  • Lun.-Jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(603) 836-0312

451 S River Rd
Bedford, NH 03110
(Former costal lumber yard)

Servicios en esta ubicación:

Horario de oficina

  • Lun.-Jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The young man who works there that assisted us with picking it up and again with the return was an excellent representative for U-Haul. He was very helpful both times and made the process very easy, assisting with checking us in and out and also digging out the trailer in the snow.

PAUL P 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALD S  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald O  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID D 
Clasificación:
5.0

Great location and Team more then willing to help also got a storage unit!

Rachel M 
Clasificación:
5.0

I haven't rented a U-Haul in ten years, and clearly you all have stepped up your game, as this was a fantastic experience! The Bedford, NH, location was very open and inviting, super organized, and very clean. The guy who helped me (I believe his name was Reggie, but I'm not positive), was extremely efficient and helpful (hold onto him!). The return process with the app was very easy and intuitive. Can't say enough positive things!

STEPHEN B 
Clasificación:
5.0

Quick fast easy to use service!

REGINALD P 
Clasificación:
5.0

Bedford, NH staff was simply outstanding through the entire experience. Special thanks to them for a job well done.

Charles C 
Clasificación:
5.0

The two wine who helped us out on the evening of Tuesday 1/21/25 were fantastic! These two deserve high paradise from their bosses. They were very professional and knowledgeable.

Michael K 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHELEY B 
Clasificación:
3.0

I set up my truck so that I would just have to go pick it up. Get my keys and go truck was not ready. I didn't have the keys. The truck was not pulled out and ready for me. Could not find it directions to where it was parked hard to understand Was not a great experience.

JEAN P 
Clasificación:
5.0

Ubox was smaller than I thought

Scott G 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig C  |  Overall Experience 
Clasificación:
4.0

All the movers I used were excellent!

Bettyann C 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM T 
Clasificación:
1.0

They over charged me for mileage. Said I did 147 miles but I put in less than 10 gallons in gas for a 20 footer. This place is a rip off. Do t rent from here.

SCOTT L 
Clasificación:
5.0

Great facility. Clean and dry. Well lit. Well maintained. Easy in and out and the available carts are very convenient

James K  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Nichole D  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

JENS A 
Clasificación:
4.0

The staff is very nice.

AMBER L  |  First Impressions 
Clasificación:
4.0

lately getting the receipt e mail to me has been a problem, had to go in twice to remind them, second time they sent the wrong one, i use uhaul for work so the receipts are important.

KEVIN L 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn M 
Clasificación:
5.0

A much better experience here than at the other chain storage place.

Carol S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN G 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN E 
Clasificación:
4.0

El cliente no dejó un comentario.

ED D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John S  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL Y 
Clasificación:
5.0

El cliente no dejó un comentario.

MELANIE M 
Clasificación:
5.0

E Z PASS ON VEHICLES AND BETTER FUEL EFFICIENT TRUCKS. OTHER THEN THAT EVERYTHING WAS PERFECT.

Roland N 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY L 
Clasificación:
5.0

Uhaul exceeded all of my expectations, at every step in the process, with moving my stuff from NH to FL. First, I was able to get a quote without speaking to anyone, which was helpful to me at the time. The quote was lower than everyone else. Then when I started to delve more deeply and I created an account and started exploring the website more, I received a text asking if I would like a call for more information. That was such a nice and gentle way to offer support. I spoke to someone and they answered my questions and also had my quote in writing through the website which is again so helpful when your mind is on a million different things during a move. I could also communicate via text if I preferred it that way. The pick up and delivery was on time, smooth, and had great customer service. Someone also called on pickup and delivery day to ensure everything went smoothly. The box had a bunch of blankets I used to wrap artwork and pad some of the walls, which was great. I know everyone will not have the same experience but I will admit I didn't do a great job packing or wrapping the boxes and yet everything still came in perfect order. Not a ding or scratch on all my artwork, china, coffee mugs, etc. I am so incredibly happy with the service and the pricing Uhaul provided, I keep telling everyone I know about it. I highly recommend it. ¡Gracias!

Carrie N 
Clasificación:
5.0

Make it easier to find the business desk when you enter the store. It ie located in the back behind other dislplays

PATRICK B 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara M 
Clasificación:
5.0

A++

RONALD M 
Clasificación:
5.0

El cliente no dejó un comentario.

GERARD T 
Clasificación:
5.0

My first time using U-Haul in Bedford. Couldn't be happier. Easy process, simple pick up and drop off. Tara in the Bedford location was fabulous. Really helpful, very pleasant to deal with. She made it so easy. Gracias.

ROGER W 
Clasificación:
5.0

The windshield inside really needs to be cleaned

ELIZABETH M 
Clasificación:
5.0

El cliente no dejó un comentario.

David B 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID C 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN C 
Clasificación:
5.0

I accidentally set of the alarm when I first opened the door, sorry about that. I will be sure to log in first before opening the door and log out when I am done. I am glad there is an alarm/security.

Craig S  |  Online Move In 
Clasificación:
1.0

Stop renting equipment to people under my name. Why would I rent something in new Hampshire when I live in Wisconsin

ANDREW L 
Clasificación:
5.0

El cliente no dejó un comentario.

ERWIN C 
Clasificación:
5.0

El cliente no dejó un comentario.

NERMIN O 
Clasificación:
5.0

MK's customer service was excellent

STEPHANIE L 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT G 
Clasificación:
5.0

Rented a trailer. It was excellent!

JOHN D 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONY R 
Clasificación:
5.0

El cliente no dejó un comentario.

John Y 
Clasificación:
5.0

Location was easy to find. Was clean and neat. Staff was friendly when re arrived. We were on our way in under 15 mins from arriving.

MAXIMILIAN A 
Clasificación:
5.0

El cliente no dejó un comentario.

shelia o  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH K 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY S 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathleen B 
Clasificación:
5.0

El cliente no dejó un comentario.

John D 
Clasificación:
4.0

El cliente no dejó un comentario.

JILL C 
Clasificación:
4.0

The trailer's rear opening was jammed shut and we could only open it with one of us yanking the door up and forcing ng the tip of an umbrella into the jam and prying it open. The trailer was dirty and we found two dangerous rusted nails and other trash in side. Clean and make sure trailers are operative before renting out equipment .

Frances F 
Clasificación:
5.0

Great customer service from start to finish! I was pleasantly surprised with how smooth and easy this whole process was. Box arrived early and everything was perfectly intact!

Caitlin S 
Clasificación:
5.0

EVERYTHING WAS GREAT

lisa q  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT A  |  First Impressions 
Clasificación:
5.0

Staff was fantastic, friendly, and went above and beyond for me! I felt like this was the easiest part of my move.

Logan P 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT O 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSALYNNE A 
Clasificación:
5.0

The alarm going off all the time while I'm in the building was incredibly stressful and startling.

Kim W  |  Overall Experience 
Clasificación:
4.0

Not charge so much. I was told there was a mandatory $15 insurance charge. Come to find out it is not mandatory. Also, I used the truck for 1.5 hours and went less than 20 miles….its advertised as 19.95 and ends up being double for the worlds shortest trip.

ROSE M 
Clasificación:
5.0

El cliente no dejó un comentario.

MARC B 
Clasificación:
3.0

El cliente no dejó un comentario.

KRISTOPHER M 
Clasificación:
5.0

MK and the team did an excellent job!! A++

CADE W 
Clasificación:
4.0

When returning a truck at this location they should come out to the truck to greet you instead of making the customers walk 500 feet into the building to complete the return especially when the customers are disabled with a walking disability

SCOTT D 
Clasificación:
5.0

Very friendly customer service. Efficient and organized.

DAVID B 
Clasificación:
4.0

El cliente no dejó un comentario.

Carol S  |  First Impressions 
Clasificación:
3.0

Everything was great until I need only one of the boxes and then it all went wrong. Flexibility would be very helpful to your company. I say this because I had two u-boxes and at the end of the month I only need one but could not return only one and keep the other due to the contract or so I was told. I asked about prorating if I was able to empty before the next month was up and again flexibility would have been more beneficial to your company because I would have kept for a couple more weeks and then asked for pick of both boxes. I am on a budget and need to use my money wisely. So keeping two boxes for $198 for an additional month was to much and not being able to reduce by prorating for the additional two weeks necessary for me to empty. I can see the first month at full but after that prorating would be helpful to you because you would continue to make money. But instead I had to empty the boxes into places I would have preferred not to in order to reduce my expenses. I hope you take serious consideration into changing your policies and adding more flexibility of these rental units because I am making sure to tell everyone who asks that I had a good experience until I need some flexibility and than it changed and I was not happy about. Also you website is difficult to use. I was very frustrated with. Hope this helps! Brenda

Brenda M 
Clasificación:
5.0

El cliente no dejó un comentario.

JANICE G 
Clasificación:
5.0

Extremely easy return.

GERARD M 
Clasificación:
4.0

Did not interact with the staff, dropped the truck off after hours. The facility looked clean and well organized. Truck return lane was well marked and well lit.

NORMAN G 
Clasificación:
5.0

Tara and the Team are just amazing! Equipment is in great condition, I needed to extend my rental it was done on the App quick and simple.

Jason R 
Clasificación:
5.0

We used the storage facility for about 5 years with no issues. We would highly recommend this facility! ¡Gracias!

wess w  |  Overall Experience 
Clasificación:
5.0

We used the storage for 5 years and never had an issue! ¡Gracias!

wess w  |  Overall Experience 
Clasificación:
4.0

When we got to the location where we were moving furniture, the door would not easily open becuase it was off its track. We called roadside assistance and through putting pressure on the door in various locations, we were able to finally get it to open. This should have been checked before we left the U-Haul location.

Ryan C 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID T 
Clasificación:
5.0

This is the best hassle away free to pick up a vehicle for moving and storage. The staff here are friendly quick and no nonsense to deal with. I would highly recommend!… And the price can't be beat.

VERSEE D 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise B 
Clasificación:
5.0

On the containers we were not sure if one was enough. They recommended to get two and if did not need the other one to let them know, which is what we did. We would highly recommend U-Box could not have had a better experience. I have a friend that is moving from Montana to Arizona. She mention that is where she was going and I told her it would be a get choice. Everybody I have talk to at U-Box as very helpful and you pick up and drop off as just as friendly. Thank you so much for the great experience.

Carol L 
Clasificación:
3.0

The truck I was given had a lot of mechanical issues such as needing an alignment, a slipping and failing transmission, the column shifter felt extremely sloppy, the driver side mirror was improperly set with no possible adjustment and also rattled the whole time, the cargo door spring was set too tight and jammed the door during loading. All in all, it reminded me of the 500$ cars I used to buy to drive around in until they fell apart. Also, know where your rental equipment is. While it was nearby to where I was suggested, and I was able to finally locate it, the guy at the counter told me the truck "should be in g2" and it wasn't.

Andrew B 
Clasificación:
5.0

U-Haul made the move so easy

Nancy C 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew L 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary G 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH L 
Clasificación:
5.0

Everyone with your staff was very helpful and prompt with their service. Will definitely recommend your location!

JOHN G 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen P  |  Overall Experience 
Clasificación:
5.0

Convenient and on time

warren j 
Clasificación:
5.0

Tara was so helpful and did her job perfectly!!

Salih A  |  Overall Experience 
Clasificación:
5.0

Everything went very well. Very good customer service!

DeeDee P 
Clasificación:
4.0

El cliente no dejó un comentario.

James B 
Clasificación:
5.0

Everything went perfectly. Each person we worked with was very professional and prompt and the whole experience was very positive.

Rebecca D 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD M 
Clasificación:
5.0

Excellent staff.. Thank you Samantha (Sam) in the bedford NH location. She was awesome.. The Place was extremely clean and you can't beat the price or the convenience. 5 stars every day.. Thanks so much.

James V  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN B 
Clasificación:
5.0

Alarm protected facility. Well maintained and clean. The loading and unloading zone was great. It was easy and convenient. I would use this location again.

Sarah E  |  Overall Experience 
Clasificación:
4.0

Didn't go inside unknown how location looked

JOAN J 
Clasificación:
5.0

Very easy process and the truck was new!

ARVID D 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry K  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN W 
Clasificación:
5.0

Staff was very helpful and friendly.

KYLE B 
Clasificación:
5.0

Great service! Thank you

EDWARD W 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL G 
Clasificación:
2.0

Hire customer service agents who no know how to interact appropriately with customers

CAROLINE P 
Clasificación:
5.0

El cliente no dejó un comentario.

Elffin B 
Clasificación:
5.0

Very convenient to have service on Sunday! Very helpful and friendly staff. Very efficient with installation taking about an hour after drop off. New Thule bike rake fits perfectly! Thanks!!

Ross B 
Clasificación:
5.0

The UHaul on Veterans Road in Port Charlotte = the staff was so friendly, helpful and accommodating. Veronica and Scott both disserve an applause. They both bent over backwards to meet our needs with friendly and helpful suggestions and a smile on their faces. You can tell when people love their jobs and both of your employees sure do!!!

William P 
Clasificación:
5.0

Thank you for storing my stuff securely.AA+

John G  |  Overall Experience 
Clasificación:
5.0

Service and convenience were great! Great job all!

DONALD M 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan C  |  Overall Experience 
Clasificación:
4.0

Customer service was poor. I had to initiate the conversation and ask all the questions. There was little effort to "help" me. I felt like I was bothering him. Too bad because it's a nice facility in a nice location. I will never go there again.

JAMES L 
Clasificación:
5.0

Easy process to manage, there should be credit for fuel over the received amount at the beginning of the transaction - anything over a quarter + of a tank should be credited.

CHARLES N 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN S 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT F 
Clasificación:
5.0

Nothing your doing great !!!

RICHARD S 
Clasificación:
3.0

El cliente no dejó un comentario.

David R 
Clasificación:
5.0

I've used U-Haul on many occasions. This is the first time the truck ran properly and I had no issues getting the truck or dropping it off. Just a little pricey for a long move. But I would definitely use them again.

SHERRY W 
Clasificación:
5.0

El cliente no dejó un comentario.

John B 
Clasificación:
5.0

Only recommendation would be to power wash where the pigeons have pooped on the RV parking areas and try to get them to leave since they are so messy. I'll be covering my vehicle given the pigeons.

MARY D  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas d 
Clasificación:
5.0

Good facility. Great staff. Helpful every step of the way.

Matthew F 
Clasificación:
4.0

Liked the attention to detail.All Uhaul staff was friendly, helpful and Knowledgeable. I recommend this location to all my clients. Thanks.

ED D  |  Overall Experience 
Clasificación:
5.0

The staff was great

Raymond D  |  Overall Experience 
Clasificación:
5.0

The Bedford location manager has been extremely helpful in answering our many questions and assisting us, thank you!

Heather D  |  First Impressions 
Clasificación:
5.0

The staff was very knowledgeable, kind, and courteous!

Dawn F  |  First Impressions 
Clasificación:
2.0

everything’s good

DANA R  |  First Impressions 
Clasificación:
5.0

Very nice facilities only reason we emptied our unit it was to far to travel when we needed something soo we got another unit at a uhal just a couple of miles from our house

rene h  |  Overall Experience 
Clasificación:
5.0

Tara is awesome!

Nicholas C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMANTHA M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vijay N  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ED D  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale O  |  First Impressions 
Clasificación:
5.0

Loved everyone there Tara has always been great. I think the only thing I'd suggest is more checkout help at the counter. Sometimes it was a wait.

Kevin S  |  Overall Experience 
Clasificación:
5.0

Although I have not moved in yet, I had rented storage space a few years ago. The Manager, Tara, is a wonderful and easy person to work with. She hires excellent staff and they all greet you with a smile. They are extremely helpful, never rush you, and are very accommodating! Thank you Tara and staff for being so great to work with!

MARTHA C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathlie G  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela H  |  Overall Experience 
Clasificación:
5.0

I had Tara help me like 5x with out move, storage rental and trucks and van(s) sometimes at the last minute because of the date changes on our moves w/ our college son and she was super helpful! She listened, assisted in any way and helped with the whole thing. There was also a couple other employees I dealt with and they were fantastic as well. We are definitely renting from this place and will use Bedford Uhaul ( not Manchester - our usual location) moving forward because the customer service was awesome and the place is very neat and clean, we'll organized. Thank you again for everything-

MARISSA R  |  Overall Experience 
Clasificación:
5.0

I would highly recommend this storage facility to anyone. The staff are all extremely friendly, the facility is immaculately clean, very well lit, secure, and easy to move things in and out using the carts that are available.

Michel B  |  Overall Experience 
Clasificación:
5.0

The staff were very helpful and nice

Salih A  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

don r  |  First Impressions 
Clasificación:
5.0

The staff was really friendly and informative, I felt really welcomed and was impressed by how organized the layout of the store was. I will definitely recommend this location to my friends and family.

DAMIAN B  |  First Impressions 
Clasificación:
2.0

RV146, Building is disgusting. Layered with pigeon droppings, slimy and rotting, Had several things both covered and uncovered, animals got into covering, Building smells like a sour chicken coop.

Sean K  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Al F  |  Overall Experience 
Clasificación:
5.0

Sam is wonderfully helpful, knowledgeable, and personable

VICKI S  |  First Impressions 
Clasificación:
5.0

I am a tough reviewer but this place was wonderful. Tara and team did a great job for us for 4 years. I challenged them a lot and they were always pleasant and accommodating with all my crazy ideas. I will miss you. Diana Sheedy Chaos Coordinator

Diana S  |  Overall Experience 
Clasificación:
5.0

I've had the best customer service from Tara on 451 South River Road Bedford. The is very professional. She helped me from start to finish. She answered all my questions and concerns. I could not say anything negative but positive about Tara and Uhual. I rented a truck and a unit from her. Tara, I appreciates you so much. Thank you! Rocel

rocel G  |  First Impressions 
Clasificación:
5.0

2nd floor is much warmer than 1st floor. I understand there is a range for climate controlled but, 2nd floor was borderline red at 80-85 degrees while the bottom floor was a comfortable 65-70.

Chris S  |  Online Move In 
Clasificación:
5.0

I'm not sure her name, but the woman checking me out was so friendly and pleasant. I had my do with me and my dog thought she was the best thing ever. Anyways, please thank her for being so helpful and just an overall good person.

TIMOTHY A  |  Overall Experience 
Clasificación:
5.0

Cleanest bathroom in Bedford

Juan R  |  Overall Experience 
Clasificación:
5.0

Great facility. Extremely clean and well maintained. Staff is very friendly, helpful, and professional. All moving and storage supplies conveniently locsted at the facility. Overall a great experience.

Russell D  |  Overall Experience 
Clasificación:
5.0

Thank you Becky for all your help

DEBRA J  |  First Impressions 
Clasificación:
3.0

The only thing I didn't like was the increase in prices without any notice. But serves my purpose as well while I needed it. Gracias

Erik m  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON M  |  First Impressions 
Clasificación:
5.0

CLEAN, nicely organized, units both indoors and outside. Especially liked the outside units because we could drive right up to them. Secure at all times of day. Card for signing in and out plus good locks. Well lit inside and out. Easily transfer from outside unit to indoor, from large to smaller. And because we'd used a UHaul truck initially, we got a free month,then a special gave us another free month. For 3 months, we paid only $89 for a final month. We couldn't have asked for a more convenient and safe place for storage.

JOHN C  |  Overall Experience 
Clasificación:
1.0

Bunch of idiots and losers at this place. My lawyer is still working on suing them. They'll answer in court where they had my mom's phone number

Elvis O  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ginette J  |  First Impressions 
Clasificación:
1.0

No where did it state that you had to check in with front desk and obtain a physical key. Your instructions make it seem like all you need is the digital access code-that is not the case… and we ended up setting off alarms. Not the experience we want to have.

REBECCA p  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

John B  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Harold P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelley C  |  Overall Experience 
Clasificación:
5.0

Everything is great, excellent. But we would like to see extended hours up to midnight. 10pm could be early if busy with moving issues. We also would like U-haul to rent ramps needed during load/unload

ZAFER E  |  Overall Experience 
Clasificación:
5.0

The minute we walked in the building we were greeted by the staff. Every item was easily found . Store was extremely clean and organized. Trailers and units were also very clean. Staff very professional and friendly. Thank you Gladysz Family

DANIEL G  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond A  |  Overall Experience 
Clasificación:
3.0

I was not made aware it would be 2 smaller storage units instead of one. When I opened both units it set off an alarm scaring me. There was also dead bees and flys inside the unit which makes me worry it's easy to get bugs in the unit

MEGAN f  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey A  |  First Impressions 
Clasificación:
5.0

Not sure checked me out for the final time and inspected my unit. He did a great job and made it quick and easy.

David W  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn B  |  Overall Experience 
Clasificación:
5.0

We rented a storage room, and the next day we rented a truck for moving things there. Making the arrangements online was easy and the staff was very cordial. The room was neat and clean and they were able to change rooms when we decided we needed a larger room. And because we rented a truck we got an extra month of free storage on top of the initial free month we had because we had rented a truck to drive up from Florida. Very pleased with the service.

JOHN C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina L  |  First Impressions 
Clasificación:
3.0

I rented 2 units. One of them the price went up without letting me know. Have constantly emailed the manager or have asked to have her call me & i dont get a response back. Finally gave up & moved out. Front desk is always rude especially over the phone.

Ivelisse N  |  Overall Experience 
Clasificación:
3.0

I rented 2 units. One of them the price went up without letting me know. Have constantly emailed the manager or have asked to have her call me & i dont get a response back. Finally gave up & moved out. Front desk is always rude especially over the phone.

Ivelisse N  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kan M  |  First Impressions 
Clasificación:
5.0

The two woman that helped me on Saturday were wonderful....extremely helpful and pleasant. Thank you, Tim Arel

TIMOTHY A  |  First Impressions 
Clasificación:
5.0

Excellent customer service!

Steven R  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy K  |  Overall Experience 
Clasificación:
5.0

This was an excellent experience in every aspect!

RAYMOND M  |  Overall Experience 
Clasificación:
5.0

Tara is great and the facility is always in mint condition.

MARIAH M  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MIRANDA A  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elaine B  |  Online Move In 
Clasificación:
5.0

Staff is unbelievably helpful. So kind and positive. Made the process of rental unit so easy to sign up. Place has a feeling of safety. Happy I drove by 2 other facilities and used uhaul. Rita

RITA B  |  First Impressions 
Clasificación:
5.0

I don't have any complaints whatsoever. This was my second time for renting a spot. I plan to rent a space again in September of 2024.

Pauline P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY W  |  Overall Experience 
Clasificación:
5.0

The price and the staff was great

LORRIE h  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Nancy B  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

NANCY C  |  First Impressions 
Clasificación:
5.0

Everyone there were professional, friendly and helpful.

eugene b  |  Overall Experience 
Clasificación:
5.0

The manager on site, Tara, is excellent. Professional, respectful, knowledgeable and kind.

DebraK K  |  Overall Experience 
Clasificación:
5.0

Sam and her staff are super good. They come together to help each other, and it is so nice to see "the good vibe," in her store. Service is good as well.

Frances W  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JANE S  |  Overall Experience 
Clasificación:
5.0

No 24 hour access, other than that. Excellent storage rental facility.

Sean K  |  Overall Experience 
Clasificación:
5.0

This is my second time with this storage location and it's hands down perfect. I'll keep going to this one for all my needs.

Cassandra J  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer T  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bianca M  |  Overall Experience 
Clasificación:
5.0

Great Experience. Very friendly staff 🎉🎉

Bobby D  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMY M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Al F  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ED D  |  First Impressions 
Clasificación:
5.0

We were impressed by the professionalism of Tara Mardones in our past experiance here and were hoping when we retuned she would be working there still. She was, and helped us with all out storage neeeds for this fall helping us find the best location for our needs.. She is an asset to your company!!! Gracias

Jonathan F  |  First Impressions 
Clasificación:
5.0

Thankful for this locations team

Bianca M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Pauline P  |  First Impressions 
Clasificación:
5.0

Would be nice if you could be put on waitlist for RV storage instead of having to call every day and constantly check web page for availability

Randy L  |  First Impressions 
Clasificación:
5.0

Everything was easy and as expected and they offer full insurance on my belongings!

JUSTIN H  |  First Impressions 
Clasificación:
5.0

Great place! Great staff!

MARY D  |  Overall Experience 
Clasificación:
5.0

Krista has gone above and beyond to help. I couldn't have done it without her. And the staff as well.

PATRICIA N  |  First Impressions 
Clasificación:
5.0

Manager is kind and extremely helpful. She does her very best to make your experience as easy and painless as possible. Nothing but a positive experience. Highly recommend.

Sherri C  |  Overall Experience 
Clasificación:
4.0

Issues with the app and online check in

ELAINE-MARIE B  |  First Impressions 
Clasificación:
4.0

The truck I was driving gave me a hard time I got stuck at home and at the gas station trying to turn the key it took 10 minutes to get the key to turn both times and when I called to try to talk to someone about it the next day the person hung up ... I did not speak rudely of get angry in any way was just trying to understand why the truck did that and then was asking if I could get a final cost but was told that I needed to go to the email. I find that an inconvenience if I have questions about my charges I like U-haul and have used them in the past with not a problem , so if your company has changed its courtesy police I would be greatly disappointed ☹️

Debra T  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard L  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARI Y  |  First Impressions 
Clasificación:
5.0

It was easy to set up . It was a pleasure working with Kristen . She was very knowledgeable .She showed us the unit and how the access to the building worked and how to lock the storage unit correctly . She likes what does. Easy to tell that when talking and interacting with her .

HOLLY L  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVE A  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathaniel R  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Seitveli A  |