Customer Reviews for U-Haul Moving & Storage at Manchester Airport

1,569 reviews

451 S River Rd   Bedford, NH 03110
(Former costal lumber yard)

(603) 836-0312

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(603) 836-0312

451 S River Rd
Bedford, NH 03110
(Former costal lumber yard)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Christopher D 
Rating:
1.0

Just dropped it off. Never spoke to anyone. They filed an inaccurate claim report.

David M 
Rating:
5.0

customer svc rep was outstanding! She knew her equipment and made the pickup effortless. !

George K 
Rating:
4.0

Customer did not leave a comment.

Harold P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brent L 
Rating:
5.0

Customer did not leave a comment.

Kelley C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Trevor E 
Rating:
5.0

The installation was done on schedule and looks great. Everyone here was very friendly and helpful!

John W 
Rating:
5.0

Customer did not leave a comment.

Seitveli A 
Rating:
5.0

I had filled out my information online, it should not have taken so long to check in and receive the truck keys. Please invest in smarter/faster computer checkouts

Scott G 
Rating:
5.0

Customer did not leave a comment.

Thomas T 
Rating:
5.0

Customer did not leave a comment.

Eric D 
Rating:
5.0

Good service but was disappointed that the clerk did not let me know that there would be an extra charge for mileage. I was led to believe it was unlimited miles.

Joseph F 
Rating:
5.0

Everything is great, excellent. But we would like to see extended hours up to midnight. 10pm could be early if busy with moving issues. We also would like U-haul to rent ramps needed during load/unload

ZAFER E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joe m 
Rating:
5.0

Customer did not leave a comment.

Thomas M 
Rating:
5.0

Customer did not leave a comment.

Vanessa G 
Rating:
5.0

Great Job overall. Would highly recommend to anyone.

kevin n 
Rating:
5.0

100% would use this service again! Great communication on our UBOX. Nothing shifted or moved in the UBOX travelling 1200 miles.

James M 
Rating:
5.0

The minute we walked in the building we were greeted by the staff. Every item was easily found . Store was extremely clean and organized. Trailers and units were also very clean. Staff very professional and friendly. Thank you Gladysz Family

DANIEL G  |  First Impressions 
Rating:
4.0

Don't have the F'ing gas gauge near empty when I rent it out to get to my destination! I had to fill it up before I got on my way, and then again before I returned it. That's very inconvenient. Clean the vehicle, it had wrappers and things in it, I presume from the previous rental. Check the brakes, they're squishy.

Philip M 
Rating:
5.0

Customer did not leave a comment.

Raymond A  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Khenndra R 
Rating:
5.0

Customer did not leave a comment.

George F 
Rating:
4.0

Customer did not leave a comment.

Bridget P 
Rating:
5.0

Customer did not leave a comment.

Jacqueline B 
Rating:
5.0

Customer did not leave a comment.

Al F 
Rating:
3.0

Highly suggest you cut out the answering service if you want to ensure your customers are informed and satisfied. Not a good experience due to call center provider giving inaccurate information which cost client $50 in unneeded expenses.

James D 
Rating:
5.0

Customer did not leave a comment.

Edwin P 
Rating:
3.0

Customer did not leave a comment.

HASSEN M 
Rating:
3.0

I was not made aware it would be 2 smaller storage units instead of one. When I opened both units it set off an alarm scaring me. There was also dead bees and flys inside the unit which makes me worry it’s easy to get bugs in the unit

MEGAN R  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jessica H 
Rating:
5.0

Nothing!! Great service!

chris t 
Rating:
5.0

Customer did not leave a comment.

Corey A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian K 
Rating:
5.0

Not sure checked me out for the final time and inspected my unit. He did a great job and made it quick and easy.

David W  |  Overall Experience 
Rating:
5.0

The rachets for the front tire straps on the trailer were almost inoperable from rust. I've had this issue before when renting a car transport trailer. Spraying the rachets with a lubricant after each rental should be part of the equipment check, if it isn't already.

Robert M 
Rating:
5.0

Customer did not leave a comment.

SCOTT A 
Rating:
5.0

Customer did not leave a comment.

Charles P 
Rating:
5.0

Customer did not leave a comment.

Glenn B  |  Overall Experience 
Rating:
5.0

Tara was very helpful in assisting all my moving needs. Will rent here again!

krista l 
Rating:
5.0

Amazing customer service all the way around!!!

Angela h 
Rating:
4.0

veery nice people

David T 
Rating:
5.0

We rented a storage room, and the next day we rented a truck for moving things there. Making the arrangements online was easy and the staff was very cordial. The room was neat and clean and they were able to change rooms when we decided we needed a larger room. And because we rented a truck we got an extra month of free storage on top of the initial free month we had because we had rented a truck to drive up from Florida. Very pleased with the service.

JOHN C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christina L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deborah D 
Rating:
5.0

WOULD HIGHLY RECOMMEND THIS LOCATION

ROBERT B 
Rating:
3.0

I rented 2 units. One of them the price went up without letting me know. Have constantly emailed the manager or have asked to have her call me & i dont get a response back. Finally gave up & moved out. Front desk is always rude especially over the phone.

Ivelisse N  |  Overall Experience 
Rating:
3.0

I rented 2 units. One of them the price went up without letting me know. Have constantly emailed the manager or have asked to have her call me & i dont get a response back. Finally gave up & moved out. Front desk is always rude especially over the phone.

Ivelisse N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James W 
Rating:
5.0

In the past two weeks, I've worked with Sam and Kristina at the Bedford location. Both have been very helpful and professional. The other employees I've working with at this location have also been very helpful I just don't know all of their names, unfortunately. I have worked with Tara in the past and she is also professional, helpful and great to work with. This location's employees are a definite asset to U-Haul!!!

Elizabeth T 
Rating:
5.0

We had to wait for them to take the vehicle out of the line. Because we weren’t able to get the vehicle out We had a van in front of the front and the back. So we had to wait.

cathy n 
Rating:
5.0

Create customer service both in NH and FL. Very responsive and even got us movers to help unload within 3 hours of calling!

Todd N 
Rating:
5.0

Friendly employees also very knowledgeable

Thomas G 
Rating:
4.0

Customer did not leave a comment.

Angela G 
Rating:
5.0

Customer did not leave a comment.

Kan M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dana C 
Rating:
5.0

Customer did not leave a comment.

john d 
Rating:
5.0

The two woman that helped me on Saturday were wonderful....extremely helpful and pleasant. Thank you, Tim Arel

TIMOTHY A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric M 
Rating:
3.0

The girl at the desk wasn't friendly, she kept sending the pictures to my wife's phone not my phone when I had given her my phone number to send them to. The pictures that were sent of the condition of the truck we not current they were several days old. I took new pictures to ensure that the pictures were exactly the actual condition of the truck when I was picking it up. It seem3ed to be a big deal that I wanted accurate documentation of the condition of the truck. This location is convenient to where I was moving from and near friend's It wasn't a pleasant experience picking up or dropping off the truck. I do not like how you now have pads and hand trucks attached inside the truck as it took space away from utilizing inside the truck

Denice S 
Rating:
5.0

Excellent customer service!

Steven R  |  Overall Experience 
Rating:
5.0

Recommend this location. Helpful staff.

Theodore J 
Rating:
3.0

The staff were friendly and helpful, but didn't follow through with what they said. This created several issues with getting more boxes and having them be on the same order. Plus, when more boxes were ordered, I told them I did not need any more furniture pads. When the additional boxes came, there were so many pads that I didn't need. I was told my choice was to bring 2-3 dozen heavy bags of pads to Uhaul or ship them with the containers. As my car had already shipped, I had no choice. I ended up shipping a Ubox half filled with unused furniture pads. Because of that, not getting accurate guidance on the number of boxes I needed, the extra cost and confusion with adding more boxes, I'm would not recommend Ubox

Celeste C 
Rating:
5.0

Put better seats in the large trucks. The seat I had was too low and felt like I was sitting in a bucket.

CHARLES F 
Rating:
5.0

Customer did not leave a comment.

Patricia W 
Rating:
5.0

Customer did not leave a comment.

Amy K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian P 
Rating:
5.0

This was an excellent experience in every aspect!

RAYMOND M  |  Overall Experience 
Rating:
5.0

Great customer service from start to finish!

Eduardo H 
Rating:
5.0

Krista was very helpful and the energy at this location is warm and welcoming as soon as you walk through the doors. Will definitely rent from here again 😊

Rebecca W 
Rating:
5.0

Tara is great and the facility is always in mint condition.

MARIAH M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MIRANDA A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elaine B  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JOHN L 
Rating:
4.0

Reserved 2 furniture dollies with my trailer rental online. When I arrived to pick everything up I was told the location was out. They said that the system doesn’t track those things because they have no tracking numbers. I ended up having to buy 2 because my job would have been impossible without the dollies. Frustrating and bordering on bait-and-switch. Employees were nice and capable, location was clean and well organized

JON P 
Rating:
5.0

Customer did not leave a comment.

Theodore J 
Rating:
5.0

Customer did not leave a comment.

joshua m 
Rating:
5.0

Customer did not leave a comment.

yves d 
Rating:
5.0

To many text and emails,

Steven R 
Rating:
5.0

Staff is unbelievably helpful. So kind and positive. Made the process of rental unit so easy to sign up. Place has a feeling of safety. Happy I drove by 2 other facilities and used uhaul. Rita

RITA B  |  First Impressions 
Rating:
5.0

I don't have any complaints whatsoever. This was my second time for renting a spot. I plan to rent a space again in September of 2024.

Pauline P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY W  |  Overall Experience 
Rating:
5.0

The price and the staff was great

LORRIE h  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Nancy B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NANCY C  |  First Impressions 
Rating:
5.0

Brunswick staff was very helpful. Because of an issue at our new house, we had to store our belongings for a month longer than we planned. They stayed in touch and were outstanding when we finally did come and pick up our stuff!

Marvin P 
Rating:
5.0

The experience was very good.

William M 
Rating:
5.0

Thank you Tara for your service

ADIL K 
Rating:
5.0

Uhaul did an excellent job! Managed to give me dates for delivery and pickup (both locations) that worked with my schedule. Staff on the phones and in-person were pleasant and efficient. They really know what they are doing moving those boxes around! For delivery and pickup, they had to put chains on their forklift vehicle due to ice and snow. No problem for them! Service could not have been better - day or two before I got calls to confirm action, and timely followup on day something was going to be done. I would definitely recommend them. I went from VT to WA in the winter, so they had some challenges!

Sharon T 
Rating:
5.0

Customer did not leave a comment.

JOHN C 
Rating:
4.0

Customer did not leave a comment.

Gordon K 
Rating:
5.0

Customer did not leave a comment.

CHARLES f 
Rating:
5.0

Everyone there were professional, friendly and helpful.

eugene b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN W 
Rating:
3.0

Customer did not leave a comment.

Brenda D 
Rating:
5.0

A week later and I'm back again and rented a 6x12 trailer with a ramp....what a nice and well built trailer, it was well maintained and worked great for my purposes. Once again both Sam M. and Krista L were very helpful, professional, and polite and the young man that hooked up my trailer and verified the light operation was a great help! That being said it is obvious that they are all short handed at their location and they are all doing the work of multiple people so give them a bit of a break and be patient and all will go well! Thanks Again- Steve N Deerfield, NH

Stephen N 
Rating:
4.0

I have not rented a truck in a long time so I did not know what to expect but my experience at this Bedford, NH U-Haul location was a positive one. I work in Merrimack so this large "Hub" for a U-Haul location is very convenient for me. Both Sam M. and Krista L were very helpful, professional, and polite! That being said it is obvious that they are short handed at their location and they are both doing the work of multiple people so give them a bit of a break and be patient and all will go well! The 26ft Ford F650 box van that I rented had a bit of an intermittent hop in the drivers side wheel/tire assy. so I suspect a tire balance/wheel issue and I mentioned it to Sam so they could take a look at it. Other than that the truck did the trick for what I needed it for. My only wish would be a lower cost per mile rate!!!!! Thanks Again- Steve N Deerfield, NH

Steve N 
Rating:
4.0

Customer did not leave a comment.

Woodly D 
Rating:
5.0

Store crew is amazing. Very helpful

Derek F 
Rating:
5.0

Very happy with customer service in both NH and Florida. Easy move of goods.

Jean a 
Rating:
5.0

The manager on site, Tara, is excellent. Professional, respectful, knowledgeable and kind.

DebraK K  |  Overall Experience 
Rating:
5.0

The cargo straps that you sell at your stores - they do not work in your trucks - ? I would think by now a company that rents trucks should sell straps that are actually able to hold cargo in place on to the strapping in the body of ghe trucks ??? Also the I haul app is outdated and not kept up to record - three occasions now have had problems with reservations since I began using the app — only a few months ago - this morning a truck I reserved for two days on line was not available for two days — and needed to be returned today — twice I have reserved a truck and arrived at the location and no trucks were available at all — one time a truck was reserving in Bedford NH was reserved in Bedford Ohio - ??

Jay G 
Rating:
5.0

Sam and her staff are super good. They come together to help each other, and it is so nice to see “the good vibe,” in her store. Service is good as well.

Frances W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

roy k 
Rating:
5.0

Customer did not leave a comment.

RONALD S  |  Overall Experience 
Rating:
1.0

Terrible, i am requesting a refund for how poor the service was 1. I rented the truck and was told it had less than a 1/4 talk of gas, so i would need to stop at a gas station right away 2. The truck was filthy, (steering wheel and seats were sticky) I had to pull over and clean the inside of the windshield just so i could see safely 3. There was no ramp to bring items into the truck, after i rented it i was told this is standard?? I would like a refund on this rental, it was not even close to satisfactory

fred m 
Rating:
5.0

Customer did not leave a comment.

Arun K 
Rating:
4.0

Only thing I forgot to note when I dropped the tow dolly off. The air pressure was very low in one of the tires. 19psi. The other side was over 50psi. Had someone not pointed it out to me... I might have had a tire blow out on the ride back with the car. I did pump it up over 40psi before the battery in my pump ran out.

Eric L 
Rating:
5.0

Nothing. Everyone was great

Derek F 
Rating:
2.0

Customer did not leave a comment.

george b 
Rating:
5.0

Customer did not leave a comment.

Dominic F 
Rating:
5.0

Customer did not leave a comment.

JANE S  |  Overall Experience 
Rating:
5.0

No 24 hour access, other than that. Excellent storage rental facility.

Sean K  |  Overall Experience 
Rating:
5.0

This is my second time with this storage location and it's hands down perfect. I'll keep going to this one for all my needs.

Cassandra J  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

DAVID M 
Rating:
5.0

Customer did not leave a comment.

Jennifer K 
Rating:
5.0

Everything it’s well managed by everyone

Edisson E 
Rating:
5.0

Everything met expectations. No improvement necessary

Otto M 
Rating:
5.0

The customer service for this location is professional and pleasant to deal with it. Their equipment is always clean and ready to go when you need them. Thank you!

Hector V 
Rating:
5.0

Customer did not leave a comment.

Scott G 
Rating:
5.0

Customer did not leave a comment.

STEVEN D 
Rating:
5.0

Perfect, easy and pleasant to do business with.

jerry m 
Rating:
5.0

Customer did not leave a comment.

Jennifer T  |  Overall Experience 
Rating:
5.0

Staff was friendly, informed and professional.

Robert M 
Rating:
5.0

Customer did not leave a comment.

Jose R 
Rating:
5.0

Customer did not leave a comment.

Jeffrey C 
Rating:
1.0

We returned our truck with gas above the amount it was given to us. Stupidly on our part, we allowed the employee to check our truck without us waiting while they checked in other trucks before us. I later saw they charged us a gas refill fee when we both know for a fact the gas wasn’t below the level given to us. In over a decade of renting from uhaul this has never happened and when we called to ask about it, they wouldn’t budge on it. Even though we only drove 12 miles with it as proven on their end, and have proof of receipt of the 3 gallons of gas we put into it. They still somehow said we had to pay for 2 more gallons of gas and a refill fee. Take a picture with a time stamp of your gas level and stand there and wait for them to check your vehicle return. I won’t return to this location ever again.

Samira A 
Rating:
5.0

Customer did not leave a comment.

Charles R 
Rating:
5.0

Customer did not leave a comment.

Bianca M  |  Overall Experience 
Rating:
1.0

Customer service was horrible

Ashley R 
Rating:
5.0

Great Experience. Very friendly staff 🎉🎉

Bobby D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TAMY M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carla T 
Rating:
5.0

Great customer service

Lukas L 
Rating:
5.0

Customer did not leave a comment.

Darren C 
Rating:
4.0

Email receipts promptly. Still waiting for my receipt to be emailed... Turned the truck in 24 hrs ago... tick tock yawn

Jerry K 
Rating:
5.0

Nothing needs to be improved

Cindy G 
Rating:
5.0

Customer did not leave a comment.

Al F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tina C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ED D  |  First Impressions 
Rating:
5.0

We were impressed by the professionalism of Tara Mardones in our past experiance here and were hoping when we retuned she would be working there still. She was, and helped us with all out storage neeeds for this fall helping us find the best location for our needs.. She is an asset to your company!!! Thank You

Jonathan F  |  First Impressions 
Rating:
5.0

Thankful for this locations team

Bianca M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pauline P  |  First Impressions 
Rating:
5.0

Would be nice if you could be put on waitlist for RV storage instead of having to call every day and constantly check web page for availability

Randy L  |  First Impressions 
Rating:
5.0

Everything was easy and as expected and they offer full insurance on my belongings!

JUSTIN H  |  First Impressions 
Rating:
5.0

Great place! Great staff!

MARY D  |  Overall Experience 
Rating:
5.0

Krista has gone above and beyond to help. I couldn't have done it without her. And the staff as well.

PATRICIA N  |  First Impressions 
Rating:
5.0

Manager is kind and extremely helpful. She does her very best to make your experience as easy and painless as possible. Nothing but a positive experience. Highly recommend.

Sherri C  |  Overall Experience 
Rating:
4.0

Issues with the app and online check in

ELAINE-MARIE B  |  First Impressions 
Rating:
4.0

The truck I was driving gave me a hard time I got stuck at home and at the gas station trying to turn the key it took 10 minutes to get the key to turn both times and when I called to try to talk to someone about it the next day the person hung up ... I did not speak rudely of get angry in any way was just trying to understand why the truck did that and then was asking if I could get a final cost but was told that I needed to go to the email. I find that an inconvenience if I have questions about my charges I like U-haul and have used them in the past with not a problem , so if your company has changed its courtesy police I would be greatly disappointed ☹️

Debra T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raymond B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARI Y  |  First Impressions 
Rating:
5.0

It was easy to set up . It was a pleasure working with Kristen . She was very knowledgeable .She showed us the unit and how the access to the building worked and how to lock the storage unit correctly . She likes what does. Easy to tell that when talking and interacting with her .

HOLLY L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVE A  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nathaniel R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Seitveli A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy S  |  Overall Experience 
Rating:
5.0

The girls were great and professional

CHRISTOPHER C  |  First Impressions 
Rating:
5.0

I have utilized U-HAUL several times for storage and transportation, and, I am always most satisfied with everything!!!! Moreover, Tara Mardones and her entire staff is always customer service focused, and, very friendly. They always make my U-HAUL experience very pleasant. I am sorry for forgetting the names of many staff members, but, Sam x 2, Jimmy, Tim, and, Kyle, are exceptional young women and men team members. It is not easy working with overly discerning customers and the challenges of working in the Summer heat and humidity; I appreciate and respect the work everyone does at Tara's property. Thank you.

ALAN L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey C  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

marilyn f  |  Overall Experience 
Rating:
5.0

James & Tara Mardones and all the staff were great. They offered great customer service. This is my 2nd time using this U-Haul facility for storage / rental and both times were great. I have recommended this U-Haul location to my friends & I will continue to do so.

Joshua D  |  Overall Experience 
Rating:
5.0

The three ladies that assisted with helping me rent a storage unit were fantastic. I wish all staff in other establishments were as kind and helpful.

Christina S  |  First Impressions 
Rating:
5.0

Kept our 5th-wheel there for 3 years in a covered spot and never had a single issue. No rodents or any other concerns.

Cindy T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brady D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Seitveli A  |  First Impressions 
Rating:
3.0

i only needed my unit for 3 weeks and was charged $160.00. they do not prorate any fee

JAMIE D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rebekah N  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

TAYLOR M  |  First Impressions 
Rating:
1.0

I reserved a storage unit by phone on Thursday and gave all of my information over the phone. I received confirmation by email that I had a first floor interior unit reserved. When I arrived to move in on Saturday I had to give my information all over again. 15-20 minutes later I discovered that the unit I was assigned was now on the second floor. I explained that a second floor unit would not work and that I had a first floor unit reserved. I was told that there were no other available units along with a sarcastic comment from the employee that he couldn't just move someone else out of there unit to make one available. I told him to cancel my reservation and walked out.

Jason Q  |  First Impressions 
Rating:
5.0

Staff is exceptional and facilities are spotless!!!

Julie C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anne S  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Linda I  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kerry d  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yvette B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSHUA S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janice w  |  Overall Experience 
Rating:
5.0

Thanks again

Richard G  |  Overall Experience 
Rating:
5.0

The staff was SO HELPFUL, courteous, fast, and enthusiastic about helping me and my family!!! Wow!!!

RAYMOND M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roosevelt M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSHUA S  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Christopher C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard G  |  First Impressions 
Rating:
2.0

Stored track car and trailer outside but under cover. Pigeons everywhere and the staff really didn't seem to care. While well lit and probably cameras, no gate to speak of to get it and out so one has to really make sure everything was locked up. So access was easy not only for me, but for someone who may have more nefarious interests. I was charged for my rental on the 27/28 of the month and moved out on the 31st and really not sure why there was no credit considering I was paying $245/month - started at $235 but of course they raised the cost. Not only that but I was promised a "reserved" space INSIDE but when I came back 2 weeks later to move in, wonder of wonders, I was told no, we don't reserve those spots so it wasn't available. Oh, and for 1/2 of my stay there, the promised electricity available so I could battery tender the battery in my track car was non-existent because I was told the breaker kept tripping on that circuit and no one had fixed it yet. For $245/month, I'd expect a lot better and CLEANER accomodations.

James B  |  Overall Experience 
Rating:
5.0

Some confusion at first about whether it was possible to reserve a spot, but otherwise great. Will use them agsin. Looking forward to the prorated amount since I cancelled a before the end of the month. Thanks!

Mark v  |  Overall Experience 
Rating:
3.0

Had issue with a reservation I made. The reservation was canceled 5 days prior to my informed move in date when the employee who set it up informed it would be kept for a week. Then when called the employee moved me in these 5 days early which started payment instead of being moved in on my informed date and payment beginning then. The need of a second or third reference is ridiculous. If I am renting a unit, why would I need anyone in relation to me to be involved. Especially with giving all information at the start and setting up payments. There is no need for this when renting a vehicle or a home so why it is required for something so trivial is not comprehensible.

COLLEEN D  |  First Impressions 
Rating:
4.0

Haven’t been there yet so can’t say how clean won’t be there until April 1 or 2nd

Carolyn T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jill B  |  Overall Experience 
Rating:
5.0

The rep who helped me was outstanding.

BRIAN B  |  First Impressions 
Rating:
5.0

100/100 stars! Uhaul in Bedford New Hampshire is by far number 1! Tara and Sam and the whole entire staff are polite and very helpful. I’m so glad I came across this location. Through out life we all meet lots of people and go to lots of businesses, if you want to experience the best customer service 24/7 365 I recommend you go to uhaul in Bedford NH, it’s 5 minutes south of 293/101 and 25 seconds off route 3 ( exit 13) thank you to the staff for always being there for me whether it’s to rent a trailer or to keep my boat safe.

Steven R  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Christopher C  |  Overall Experience 
Rating:
5.0

This storage facility is so much better than any other I have been to. The hallways are wider, the elevator is bigger. And there are bathrooms on each floor, and the bathrooms are very clean.

Bruce P  |  First Impressions 
Rating:
5.0

Had originally planned to stop at Bluebird storage (we use them at work) they had a sign posted on the door “back at 3:00”, drove over to Uhaul to rent a truck and rented a storage unit at the same time. Really glad I did, great staff, super clean! Highly recommend!

Julie C  |  First Impressions 
Rating:
5.0

Stop sending these damned emails to rate your service. I've received at least ten in the past two days, but before I got to the first they kept coming so I did not answer. SO STOP SENDING THESE REQUESTS cluttering up my spam

Peter C  |  First Impressions 
Rating:
5.0

I found the staff helpful and professional. I especially appreciated their attention to detail and willingness to go the extra mile. When they noticed that I happened to leave my unit unlocked after I had moved out-of-state, they took care of it and immediately informed me. I will not hesitate to use a U-Haul storage facility again in the future, especially the facility at at Bedford/Manchester, NH airport.

STEPHEN R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael P  |  First Impressions 
Rating:
4.0

Great facility!

TONY K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.