Customer Reviews for U-Haul Moving & Storage at Maitland Blvd

1,055 comentarios

7803 N Orange Blossom Trl   Orlando, FL 32810
(N Of Rose Av)

(407) 578-2500

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(407) 578-2500

7803 N Orange Blossom Trl
Orlando, FL 32810
(N Of Rose Av)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Everything is okay

Bleck L. 
Clasificación:
5.0

Great staff funny friendly

Glenford C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD MATTHEW H. 
Clasificación:
5.0

Customer service was very good

Tony S. 
Clasificación:
2.0

The printer didn't work to print my paperwork. I was unable to take one of the other two trucks that had cruise control for my 18 hour one way drive. I have another rental in a few weeks and I hope I get cruise control for it. The staff were very helpful and courteous, however.

Deborah N. 
Clasificación:
1.0

Get equipment in your stores. No dollies, no pads, and I have to drive out of the way to get a truck. You knew busy season was coming stock up. Come on, every year it's the same time.

Jeff A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
1.0

The truck was completely dirty inside (not the cab) when we picked it up. We were given a damaged tow dolly that had obviously been in an accident and we had to use it because we weren't given another option. Just very disappointed in this pick-up, especially with what we are paying.

Chad S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD MATTHEW H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Estequer C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yoshiaki H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cheryl A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johann M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD MATTHEW H. 
Clasificación:
3.0

Have my reservation there when agreed.

gisella Y. 
Clasificación:
5.0

Amazing customer service! Super nice and great communication.

Rick K. 
Clasificación:
5.0

Excellent Service

HUGO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchaell B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD MATTHEW H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karilyn H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M. 
Clasificación:
5.0

Recently recommended to my neighbor Jay

TODD MATTHEW H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guerda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD MATTHEW H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph R.  |  Overall Experience 
Clasificación:
3.0

The poor aspect of my experience was in the manner the termination of my service was handled. I received no notice, and only found out I was supposed to be out in 10 days when my gate code stopped working. Roxie did reach out and make things right (by zeroing out my account and even refunding my January payment) however, the corporate system did not get updated. Because of that, I'm still receiving lien notices in the mail.

cory l.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
1.0

Truck cab was dirty, soda cans and food wrappers on floor. Smelled from cigarettes and other smokable items. Smell was so strong my family could not ride in the vehicle. Back of truck was also needing swept and washed out before we could use it. Brakes need serviced, I had to add window washing fluid. Planning to rent again this week, I'd love for a manager to contact me.

TIMOTHY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD MATTHEW H. 
Clasificación:
5.0

Could not be more pleased. The young man that helped me was great. He even volunteered to move the trailer for me since I struggle to back it up. My entire U-haul experience could not have been better.

James W. 
Clasificación:
5.0

I had to come here as my reserved, confirmed drop off location stated they could not accept my trailer at One Dollar Depot 6112 Forest City Rd Orlando, FL 32810 The guys at 7803 orange told me this was BS and any uhaul location can receive any uhaul equipment. So not do business with the forest city location by any means.

Ron W. 
Clasificación:
5.0

Franklin was extremely helpful & courteous when my storage unit had a few problems. I would definitely use his facility again. Thanks. Susan

Susan G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

elroy F. 
Clasificación:
3.0

El cliente no dejó un comentario.

KENNETH S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

maria F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom G.  |  First Impressions 
Clasificación:
3.0

Had an RV in lot you closed had to leave. I'm done with Uhaul.

John F.  |  Overall Experience 
Clasificación:
5.0

Manager was very helpful!

MARTIN K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS T.  |  Overall Experience 
Clasificación:
5.0

From beginning to the end 100/100.

Claudette G.  |  Overall Experience 
Clasificación:
5.0

The Manager at N OBT in Maitland, FL, Franklyn, was especially helpful. He is a nice guy who cares about people. Thank you again Franklyn

HUSTON S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth C. 
Clasificación:
5.0

Appreciate the professionalism

Randy N. 
Clasificación:
1.0

Had stuff stolen. Kicking us out. All about the money. Scum haul lost all my business

Donald R.  |  Overall Experience 
Clasificación:
5.0

?

ISIDRO R.  |  Overall Experience 
Clasificación:
5.0

Ese lente servicio

DAVID C.  |  Overall Experience 
Clasificación:
3.0

We have stored our camper at this facility for more than 10 years and are not happy to find out that will have to store it some place else. We were not notified that this was going to happen. We were told that a letter was mailed but we never received it. I really wish that we could continue to store it here because the location is ideal for us. I wish we had been given more notice and an explanation. If I hadn't called to see why our payment had not been processed, I would never have known about the change. That is unacceptable.

CATHY E.  |  Overall Experience 
Clasificación:
1.0

I had a reservation number. The manager couldn't find me reservation. So, he began helping customers that came in after me. I sat there for about 15 mins. Another manager came in. He couldn't find my reservation and he offered me more expensive choices. I'm 68 years old and I didn't want a second level storage space where as I'm to climb up 2 flights on a metal movable ladder (stairs). I couldn't afford the additional cost for a first floor and larger storage. In the moment, I signed up for the higher level unit. By the time I got there a customer the guy assisted before me had blocked me from getting to the second floor. I waited about a half in hour for her to gather items from her things. After a time I decided to cancel the reservation I had set up. I found and storage unit that was slightly larger and $2's more. I felt invisible while the first guy ignored me a was helping people who were coming into the store. I had a reservation for a first floor. Why didn't I get it or a better resolution? I felt unimportant and disrespected. I move from Georgia to Orlando in a short time period. You have lost me as a customer and I would not recommend you.

ARLENE W.  |  First Impressions 
Clasificación:
5.0

Very responsive to customer's needs.

Darren S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Venecia O. 
Clasificación:
5.0

Frank the General Manager went above and beyond to help me and was very attentive. He deserves a raise for his great customer service! It speaks volumes

JUANITA S. 
Clasificación:
5.0

Great spot. Friendly and helpful.

Joseph H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSS K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darryll D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara W.  |  Overall Experience 
Clasificación:
5.0

Frank is a hard-working man who stepped up to loan me his personal dolly when there was not one available in the store. His customer service made our local move much easier. Thanks, Mike .

MICHAEL O. 
Clasificación:
5.0

El cliente no dejó un comentario.

jose m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ekeena M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD MATTHEW H. 
Clasificación:
5.0

Frank was always very helpful and accommodating.

Michael L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd H. 
Clasificación:
5.0

Entire staff is an asset. Thank you frank!

Randy N. 
Clasificación:
5.0

Nothing, your service is the best

harold F. 
Clasificación:
5.0

I just had to put a little air in the tire . Juat make sure the tires have the right air. The mamagers at this locatiom we grear !! Hepful amd accomodating . Super serive amd help!

Phyllis B. 
Clasificación:
5.0

Everyone was extremely helpful.

GALO P. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAWN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julio C. 
Clasificación:
5.0

I-Haul needs more employees like Frank! Very friendly and concerned with your needs.

Robert A.  |  Overall Experience 
Clasificación:
5.0

Mui bien 👍 servicio excelente 👌

DAVID C.  |  First Impressions 
Clasificación:
3.0

Gave me the oldest truck on the lot with a broken tow dolly held together with a bungee cord!!

AMANDA T. 
Clasificación:
5.0

The staff was very helpful and went above and beyond to provide a great customer service experience. I am beyond pleased with the service. I have already recommended a few people to this facility when they need storage.

TIARA W.  |  Overall Experience 
Clasificación:
5.0

The gentleman that rented the van to me was very nice and helpful.

KEITH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD MATTHEW H. 
Clasificación:
4.0

Dion was very friendly and professional. He made the whole process easy and smooth.

JOSHUA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Todd H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Lajuana R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JELENA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD MATTHEW H. 
Clasificación:
5.0

El cliente no dejó un comentario.

tammie n.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTO L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

It was tremendous to me to be greeted at 7 AM by Dion a professional and helpful individual

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAKIM G. 
Clasificación:
5.0

Antonio in Harlingen, TX and Mr. Byrd in Orlando were both extremely helpful and courteous. They are the reason I will patronize U-Haul again.

Todd H.  |  First Impressions 
Clasificación:
5.0

This place was an amazing and will recommend this location to anyone that asks.

RYAN J. 
Clasificación:
1.0

There was a long line and wait time which is to be expected especially during the holidays but I would not consider doing again.

STEPHANY A. 
Clasificación:
5.0

The attendant was very pleasant and polite professional I can't say words it was awesome my experience

IRENE V. 
Clasificación:
5.0

The staff and location was great. If this was the closest U-Haul they would have won my business.

DAVID H. 
Clasificación:
5.0

I was disappointed that my usual location did not have a vehicle available for me. However, Frank at this location went above and beyond with customer service. I have never experienced this high quality of service at any Uhaul. This is my new permanent location from now.

Nicolette M. 
Clasificación:
5.0

The gentleman that took care of me was very patient and nice. Unfortunately I am horrible with names and regret that I don't remember his. His service and customer care abilities are exceptional!!!

Ivanhoe F. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD MATTHEW H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan G.  |  First Impressions 
Clasificación:
1.0

Terrible experience, For the second time this location overcharged me I stopped going to this location for a while then i gave them another chance they overcharged me again, never going there again.

AMR A. 
Clasificación:
5.0

I am blanking on his name, maybe Daniel, but he was incredibly helpful and he obviously had the customer (me) at the forefront of who he was serving. I originally had the rental set up to drop off at a separate location. But he made me aware that I could drop it off at his location and it would save me roughly $100. It was a couple miles farther of a drive for me, but well worth the savings. Great job by the gentleman who helped me on Saturday November 6th at 8AM!!!

BRANDON L. 
Clasificación:
5.0

Frank the manager was extremely helpful

GERARDO G.  |  First Impressions 
Clasificación:
5.0

Frank the manager is extremely helpful!

GERARDO G.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Christine C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Frank L.  |  Overall Experience 
Clasificación:
2.0

We reserved a 10x15 drive up storage unit. Walked up to the service counter and waited for 5-10 minutes before seeing anyone in the building. Once we got checked in, we were taken to the unit to find rat droppings everywhere and ants coming from outside and the unit next to ours. We ended up canceling our unit before moving anything in and moving our reservation (for more money) to the Uhaul in Ocoee which was a great experience. The employee was nice once we met him which is the only reason I didn't give the place a 1 star review.

Brett P.  |  First Impressions 
Clasificación:
5.0

Frank and all the employees were professional, efficient and knowledgeable.

J'ANN M. 
Clasificación:
4.0

Ensure that other locations will accept your equipment. When you offer customer discount for one rentals and your other stores want take your equipment, other than that all is well

LARRY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

angel d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN M. 
Clasificación:
5.0

Do what you do

ERWIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael M. 
Clasificación:
5.0

Nothing needs to be improved, as I walked in I was having a bad day but ur employee Russell Galloway was extremely helpful even though it was ten minutes to closing. Store manger Franklin and other coworker Dion Byrd definitely were in the background with great service also. Great staff at this location.

Randy N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hermando c.  |  Overall Experience 
Clasificación:
3.0

I rated it average just cause I felt like I was dealing with a used car salesman every time I talked to you know who you are plus it was my fault the way I paid the $15 I owed cause my card was compromised my bank card was buying stuff in New York Mayne just a coincidence but I doubt it! It's cool I got the $400 charged back

Karl H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCO C. 
Clasificación:
5.0

Your general manager, Frank, is a very conscientious employee and went out of his way to make sure that I understood everything and made the experience very easy! In my opinion Frank is the type of employee that U-Haul should strive to represent their company.

Robert A.  |  First Impressions 
Clasificación:
5.0

Absolutely wonder customer service. One of the most friendliest and helpful man I have ever met at a uhaul. Took care of me and my check out process in a snap! Great employees here!

Megan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
3.0

Please have the U-boxes prepped and ready on time. I gave 48hrs notice when picking them up.

RANDALL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD MATTHEW H. 
Clasificación:
3.0

This is beginning to be a horrible nightmare.

Alicia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan B.  |  Overall Experience 
Clasificación:
5.0

The service was outstanding. Frank and the entire team always treat me well. I also have my mom drive across town just to deal with this particular location because I know they'll treat her right. Thank you to the entire team.

Randy N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmelo R. 
Clasificación:
5.0

El encargado Franklin Serra, su atención fué excelente y súper profesional

Edgardo O.  |  Overall Experience 
Clasificación:
5.0

Franklyn check me in and deliver great service.

Otis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD MATTHEW H. 
Clasificación:
1.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

Very friendly and very helpful. I would definitely recommend this location to a friend or family member.

TAMMI R. 
Clasificación:
5.0

Friendly, courteous and knowledgeable! The young man that helped me treated me with respect and made me feel that he was a true professional. I will definitely recommend this location!

STEVEN L. 
Clasificación:
5.0

Store Manager Franklyn Serra took my order and was very helpful in getting the vehicle I needed.

Otis M. 
Clasificación:
5.0

The quality was excellent customer service was awesome thank you very much very smooth transaction

Arvin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARIEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDNA T. 
Clasificación:
5.0

They are awesome

angel d.  |  First Impressions 
Clasificación:
5.0

Everything n everyone was excellent,Professionals,courteous n respectful. As well Nicole was an excellent help. Assisted me gratefully

Rax A.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Sierra B.  |  Overall Experience 
Clasificación:
1.0

I called months ago canceling my storage. I cleared out my storage prior to the first I was still charged months later. There's no communication. There's also no customer service. I feel cheated and I feel robbed. I want those past due bills waived due to the lack of communication and work ethic at U-Haul.

Sierra B.  |  First Impressions 
Clasificación:
5.0

The Store Manager Franklyn Serra, he is the best. Super friendly and professional.

Edgardo O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jose R.  |  Overall Experience 
Clasificación:
5.0

Franklin was amazing and went above and beyond to assist my sister and I with the truck rental, assisting in the whole moving process. He made it less stressful

Claudia G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS B.  |  First Impressions 
Clasificación:
5.0

You do need to have 2 workers on a Sunday I never thought it was that busy but it was would of been faster with two in and out

TAMMY L.  |  Overall Experience 
Clasificación:
3.0

Very surprised at the quality (negative) of the "second floor" storage units. I thought "you have got to be kidding me". Really ? a second floor you have to climb a portable stairway to ? How do I get a washer and dryer up there ? How about the sofa? Really a shame. I was forced to get a bottom level outside storage for my daughters items. Cost me way more than the "second floor". What has happened to the quality of U haul storage units ? Franklyn very helpful in finding me a unit so I didn't have to go elsewhere. This complaint was not his fault. Units were nothing like the example units shown in the store office. Would not recommend this facility to anyone I know to store here.

robert l.  |  First Impressions 
Clasificación:
2.0

Stood in line for a self storage key for about an hour for sure. I was charged more then I was being told for a bigger truck that I didn't need.

JAQUAYA R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

stephen p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

djena o.  |  First Impressions 
Clasificación:
4.0

Franklyn Serra is detailed oriented, gives excellent customer service and above beyond helpful. He helped me find assistance to move into the upstairs unit. He apologized for the mistake the former lady Manager made and correctly moved into the unit. Thank you, Franklyn!

VANESSA L.  |  First Impressions 
Clasificación:
5.0

Gracias

JOSE F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles D.  |  First Impressions 
Clasificación:
4.0

Disappointed with gate access hours and that it allows certain access to certain customers.

Sherry B.  |  Overall Experience 
Clasificación:
5.0

Great people!

LARRY H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jose R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ISIDRO R.  |  First Impressions 
Clasificación:
5.0

Tommy went above and beyond to ensure I had what I needed

Claudia G.  |  First Impressions 
Clasificación:
5.0

They have a good customer service

Dina R.  |  First Impressions 
Clasificación:
4.0

It is good to inform your clients that that the climate control units do not have roll-up doors. Unfortunately I could not get to store everything. Gracias

Evns C.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

BRIDGET W.  |  Overall Experience 
Clasificación:
5.0

Second storage there

Glenda G.  |  First Impressions 
Clasificación:
5.0

Jamie and her associate took very good care of me and were very attentive and helpful with my needs and questions!

Richard H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mellisa B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC E.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

PAUL V.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DENISE P.  |  Overall Experience 
Clasificación:
4.0

Very friendly and helpful

JIMMY H.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Matt S.  |  Overall Experience 
Clasificación:
5.0

Convenient access...staff cordial and helpful. storage unit climate control was good...never saw any bugs...thank you...Terry Griffin

terry g.  |  Overall Experience 
Clasificación:
5.0

Best rates for storage! Professional and pleasant staff!

CHERYL P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jude P.  |  Overall Experience 
Clasificación:
3.0

would not recommend to anyone this location cuz of the manager and the issues ive had with her.

Kamil T.  |  Overall Experience 
Clasificación:
3.0

Manager was not simpatetic to my situation at that time. I was there for at least 6 month and always paid on time. But the manager unwilling to help or trying to keep a customer happy and to keep a returning customer. I wouldn't recommend to my friends and family. This is why rating average. The staff was friendly and very helpful. The manager is the reason I will never do business with this facility again or recommend it.

Juan L.  |  Overall Experience 
Clasificación:
2.0

There was a hole in the ceiling and my mattress got ruined. It took two days for the hole to get fixed. That hole had been there for a long time because of my shows signs of long term water damage.

Claudia P.  |  Overall Experience 
Clasificación:
5.0

Quick and easy. Staff was helpful.

Dennis V.  |  First Impressions 
Clasificación:
3.0

Truck driver did fault damaged our storage door and I had been going back to office several times and they haven't fix the storage door. I brought new lock and they didn't fix it yet and not able to lock it

STEVEN J.  |  First Impressions 
Clasificación:
3.0

I need a phone reservation for the storage facility. When I got there they told me they didn't have the size storage that I have reserved. It was only after I made a bit of a fuss that they suddenly and almost amazingly found the unit that I had reserved! Not only that but I saw Uhaul Hawks on other units of the same size so I believe that the original salesman was trying to upsell me. When I left the salesman assured me he was going to go check the unit and check me out. He did not do so. It was only after I received an email saying that I still owed money that I found of his mistake. I had to call the facility to get them to go remove me from the system. The unit was fine I was not happy with your staff either upon rental or upon leaving.

CARL S.  |  Overall Experience 
Clasificación:
3.0

I dont understand the whole storage unit that you have to access the unit with a warehouse ladder what if you slip and fall. Not safe what's so ever!!!

Jeffrey d.  |  First Impressions 
Clasificación:
5.0

Very convenient and easy to use

KIMMIE R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bebes Baby Boiutique I.  |  Overall Experience 
Clasificación:
3.0

I want to have a storage unit that is convenient for me, and not go only when the office is open: 6pm is a ridiculous time to have to be there by. Having to get a key to open a door to the building in order to get to my unit is sooooo crazy.

holly H.  |  Overall Experience 
Clasificación:
5.0

Thank for all your great service

santos c.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

APRIL G.  |  Overall Experience 
Clasificación:
5.0

Staff were friendly, helpful and accommodating. Gracias.

Cecilia R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY C.  |  First Impressions 
Clasificación:
2.0

The worst. They said your First month was free a lie . Would never recommend at all

KENNETH S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sammy V.  |  First Impressions 
Clasificación:
3.0

I moved out of unit but I still receive mail and emails . Asking for payment this needs to stop in which I called to have them stop sending. Still continues to aggravate me..

Glenisha W.  |  Overall Experience 
Clasificación:
5.0

Staff always nice and efficient. Appreciated that. Good customer service.

DIANE F.  |  Overall Experience 
Clasificación:
5.0

Everyone I interacted with was great! They displayed awesome customer service & professionalism.

Takia R.  |  Overall Experience 
Clasificación:
5.0

An awesome staff & safe facility. :) The only issue I ever had w/the storage was not being able to 24/7 access.

Adrienne L.  |  Overall Experience 
Clasificación:
5.0

It provided what I needed

DREW W.  |  Overall Experience 
Clasificación:
3.0

The unit needs repair work. The door repeatedly was stuck open and had to be forced closed or force it to even stay open.

Ashley R.  |  Overall Experience 
Clasificación:
5.0

Customer service was exceptionally helpful. I travel over 20 miles just to use this location. Thank you!!!

LAURA P.  |  Overall Experience 
Clasificación:
5.0

The staff is great - always friendly and professional. The facility was always clean and well- maintained. I would definitely recommend this location.

Shaun H.  |  Overall Experience 
Clasificación:
2.0

Account was closed but they kept calling about it.

Stephenie M.  |  Overall Experience 
Clasificación:
5.0

Great service

Melissa P.  |  First Impressions 
Clasificación:
5.0

Sam the manager and all employees were courteous and professional with every encounter we had. My storage area was clean n bug and rodent free as we unpacked it. Yay! Overall experience a 10 / 10.

Dorothy H.  |  Overall Experience 
Clasificación:
1.0

They are offering a parking lot of 40 and I can only use 20 because I block others and could not solve so cancel and I will never recommend them to anyone

Carlos R.  |  Overall Experience 
Clasificación:
3.0

Only wish is that they would clean up the bank storage area. Several pieces of junk in there, even caught someone living in the bank storage area a couple years ago.

BRAD E.  |  Overall Experience 
Clasificación:
5.0

The Staff Was Very Professional. Peace

berlinda j.  |  First Impressions 
Clasificación:
5.0

i cancel in february but you continue charge me after just check because i send many email for cancel

Ian l.  |  Overall Experience 
Clasificación:
5.0

Thank you for the excellent service, greatly appreciated it.

David D.  |  Overall Experience 
Clasificación:
5.0

The manager, Sammy Neste-Forman went above & beyond to meet our needs. We were relocating from a different state & she worked with us from beginning to end. We would highly recommend this place...

Victor D.  |  Overall Experience 
Clasificación:
5.0

Great experience very friendly staff was in and out with no issues thank you very much

william s.  |  First Impressions 
Clasificación:
5.0

Everyone at this location was helpful and willing to go above and beyond the call of duty.

Kevin L.  |  First Impressions 
Clasificación:
5.0

I recently started renting a unit from here and so far every one has been friendly, the facilities are clean and kept up.

Ted S.  |  First Impressions 
Clasificación:
5.0

Gracias

SUE C.  |  Overall Experience 
Clasificación:
1.0

Front desk associates were unknowledgeable and rude.

Naomi C.  |  Overall Experience 
Clasificación:
4.0

polite and prompt service

RODNEY R.  |  First Impressions 
Clasificación:
5.0

Very friendly and accommodating! Excellent service!

Ammorree S.  |  First Impressions 
Clasificación:
5.0

Wonderful staff and excellent service. I would definitely use that facility again!

lisa b.  |  Overall Experience 
Clasificación:
5.0

Very good customer service. This is my second time returning as a customer.

John D.  |  First Impressions 
Clasificación:
5.0

based on my interactions with staff recently, which have been great. Everyone was polite, efficient and helpful unlike a year ago when I encountered some of the worst customer service I have ever seen

Tara W.  |  Overall Experience 
Clasificación:
5.0

I had my storage room for 1 1/2 years. Everything was intact no rodents in my belongings, everything was safe and sound. Thank you Uhaul!

Arlene G.  |  Overall Experience 
Clasificación:
5.0

Staff was always friendly. Kept facility very clean and presentable

Jennifer H.  |  Overall Experience 
Clasificación:
4.0

My experience was good.

Camille P. | Reservación
Clasificación:
5.0

Yes the gentleman that did my reservation was very serviceable and courteous I appreciate the time he took to answer my questions and my concerns about renting a storage unit. Thank you so much . I ,

YVONNE T. | Reservación
Clasificación:
5.0