Customer Reviews for U-Haul Moving & Storage at Maitland Blvd

887 comentarios

7803 N Orange Blossom Trl   Orlando, FL 32810
(N Of Rose Av)

(407) 578-2500

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(407) 578-2500

7803 N Orange Blossom Trl
Orlando, FL 32810
(N Of Rose Av)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Bien hamable y cortes yo lo recomendaría a cualquier persona o mis amigos en particular. Gracias por todo su hatenciones.

FELIX E. 
Clasificación:
5.0

El cliente no dejó un comentario.

OSCAR R. 
Clasificación:
5.0

Outstanding customer service by location manger. Thank you, made me feel like I want to come back to only this location.

Randy N. 
Clasificación:
2.0

Stood in line for a self storage key for about an hour for sure. I was charged more then I was being told for a bigger truck that I didn't need.

JAQUAYA R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

stephen p.  |  Overall Experience 
Clasificación:
5.0

Nothing. The gentleman that checked me out had awesome customer service. Definitely a valued Employee to keep

RANDY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

djena o.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim B. 
Clasificación:
5.0

Nothing it was an easy process.

Bernadette T. 
Clasificación:
5.0

The guy here made me feel like a valued customer, and explained my charges well. He helped me unhook my car and was super professional. I think he is a manager or something because he went above and beyond. I know it is just business but he treated me like a friend.

Trevor L. 
Clasificación:
4.0

Franklyn Serra is detailed oriented, gives excellent customer service and above beyond helpful. He helped me find assistance to move into the upstairs unit. He apologized for the mistake the former lady Manager made and correctly moved into the unit. Thank you, Franklyn!

VANNESSA L.  |  First Impressions 
Clasificación:
5.0

Gracias

JOSE F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles D.  |  First Impressions 
Clasificación:
4.0

Disappointed with gate access hours and that it allows certain access to certain customers.

Sherry B.  |  Overall Experience 
Clasificación:
5.0

The manager is very kind and helpful. Highly recommend this location!

REBECCA K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerald W. 
Clasificación:
5.0

Great people!

LARRY H.  |  Overall Experience 
Clasificación:
5.0

The rearview mirror on the driver side is not fixed it is rotating while driving, it is dangerous that you will completely blindfold online changing on the driver side.

raju S. 
Clasificación:
1.0

Always an issue with getting stuff done quickly and efficiently. The entire rental process is so slow and people do not know what they are doing most of the times.No interest in customers. If location was not convenient would never go back.

JOSEPH C. 
Clasificación:
1.0

El cliente no dejó un comentario.

EDWARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRENCE K. 
Clasificación:
1.0

Worst experience I have ever had from start to finish. My truck was not available for pick up at the location listed on my reservation. I had to drive twenty minutes away to get my truck at an additional location. When I dropped my truck off and went to the storage unit, the staffed claimed my reservation was not able to be found at that address until I showed them three proof of reservation confirmations. I will never be using Uhaul again.

TYLER K. 
Clasificación:
1.0

The 10 bed truck was new and that was nice, however I picked the truck up after hours, and they forgot to put in the hand dolly that I had ordered and paid for, as well as the fact that the truck came with NO ramp! I understand that, while it may be common knowledge in this business that trucks under a certain bed size do not come with ramps, but there is no way the average public would know that! I had to PURCHASE a hand dolly for $88 at home depot because they failed to put one in the truck. I could not rent one from Home Depot because this was a one way rental from Orlando to Key West and there was no way for me to be able to return the dolly, so I was forced to purchase one! There was no gas in the truck either, like less than 1/8 of a tank. The fact that there was no ramp pretty much crippled the entire purpose for renting the truck. I had numerous heavy boxes, bins and furniture that was impossible to load without a ramp. If something of a refund for a portion of the amount I paid, nearly $500 can not be refunded I am going to do a chargeback on my credit card for the entire amount.

John I. 
Clasificación:
5.0

I could not see anything

george A. 
Clasificación:
5.0

El cliente no dejó un comentario.

jose R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ISIDRO R.  |  First Impressions 
Clasificación:
5.0

The Girls Were Amazing Both Jamie and I Believe is Brandy ! Great costumer service, Very On Point and Also super understanding. Thank you ladies for your time ! Will deff be doing business in the future their.

KEVIN D. 
Clasificación:
5.0

Tommy went above and beyond to ensure I had what I needed

Claudia G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Tonya H. 
Clasificación:
5.0

They have a good customer service

Dina R.  |  First Impressions 
Clasificación:
4.0

It is good to inform your clients that that the climate control units do not have roll-up doors. Unfortunately I could not get to store everything. Gracias

Evns C.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

BRIDGET W.  |  Overall Experience 
Clasificación:
5.0

Second storage there

Glenda G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ISAIAS V. 
Clasificación:
5.0

Jamie and her associate took very good care of me and were very attentive and helpful with my needs and questions!

Richard H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DENISE W. 
Clasificación:
1.0

When I came to pick up the trailer on 5/7 they had no clue about it. I reserved it online on 5/3 for 24hrs but got a call from Jennifer (very nice) on 5/5 that my initial location Winter Park didn't have it available, so I was transferred to the Lockhart location. I picked up on 5/7 and employee named Tommy had no interest in answering my questions and I didn't double check, but he changed my reservation to less than 24 hrs and when I returned before my 24hr reservation on 5/8 at 1pm. They charged me a 2nd time on my credit card, bc they did not check it in till Sunday 5/9. That location acts very fishy and will not go to that location again.

MANSOOR K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mellisa B.  |  Overall Experience 
Clasificación:
5.0

Brandy was able to help me out when I needed the rental for another day. She saved me roughly $3g. I would definitely recommend her to anyone. Thanks ðŸ'

CARL G. 
Clasificación:
1.0

We received the wrong trucks twice and they drive twice to our location to switch trucks which mad our move an hour past schedule for the movers Nd cost us a 100 late start fee. They took the dolly back to the store in error and we paid to have it die to the wrong trucks bei g issued it was a mess.

Andrea D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL N. 
Clasificación:
5.0

All computers were down and I was informed that I could not be checked in until they were working again. After 20 minutes of waiting, I just left the key.

Michael M. 
Clasificación:
5.0

Great service

ROBERT D. 
Clasificación:
1.0

El cliente no dejó un comentario.

PAUL V.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DENISE P.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Andre D. 
Clasificación:
5.0

El cliente no dejó un comentario.

OSVALDO B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRENCE G. 
Clasificación:
3.0

I was charged for fuel, even though I had replaced the fuel I used. The man who checked the truck in said he would have the manager call me to arrange a refund, That did not happen.

ALLEN Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimy Q. 
Clasificación:
4.0

Very friendly and helpful

JIMMY H.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Matt S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GABOR M. 
Clasificación:
1.0

I ordered an appliance dolly, it was not in the truck. Due to this oversight, my washing machine broke and quite a few dents and dings in the furniture. Along with sprains and pulled muscles. I should have been notified the dolly was not available, this is not the treatment I expected.

Lee R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick D. 
Clasificación:
2.0

Provide proper equipment to the employees to scan driver's license and properly staff location instead of using personal cell phones which could be a security violation. The gentleman that was working was excellent but was very busy.

Brian B. 
Clasificación:
5.0

Convenient access...staff cordial and helpful. storage unit climate control was good...never saw any bugs...thank you...Terry Griffin

terry g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

EDGAR M. 
Clasificación:
1.0

if you're going to charge them what you charged me let know on your internet/world wide web site then they might not have doubt that you're being above board honest and upfront!

Wilbur B. 
Clasificación:
5.0

Best rates for storage! Professional and pleasant staff!

CHERYL P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

EDGAR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jude P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS B. 
Clasificación:
5.0

The key was not in lock box, had to get it from front desk.

An N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY D. 
Clasificación:
3.0

would not recommend to anyone this location cuz of the manager and the issues ive had with her.

Kamil T.  |  Overall Experience 
Clasificación:
4.0

This time everything was good at U-Haul at this location

Willie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikolaos A. 
Clasificación:
2.0

When I picked up the van it was dirty inside and out...I pointed this out and advised the agent the purpose of my rental....no time to change it but the other one was just as dirty outside...pulling up to my clients i was so embarrassed at how dirty it was. I've been coming to this location for over 12 years sometimes 4 times a month and I am very disappointed in the overall service I received....Very! What is going on! I would LOVE to hear from uHaul in these regards.

wanda W. 
Clasificación:
5.0

Everybody did amazing. From Sherry, Amanda, and Marquita in the scheduling office to the young man (didnt catch his name) that rented to us. Thank you everybody for everything

MICHAEL S. 
Clasificación:
3.0

Manager was not simpatetic to my situation at that time. I was there for at least 6 month and always paid on time. But the manager unwilling to help or trying to keep a customer happy and to keep a returning customer. I wouldn't recommend to my friends and family. This is why rating average. The staff was friendly and very helpful. The manager is the reason I will never do business with this facility again or recommend it.

Juan L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD H. 
Clasificación:
2.0

There was a hole in the ceiling and my mattress got ruined. It took two days for the hole to get fixed. That hole had been there for a long time because of my shows signs of long term water damage.

Claudia P.  |  Overall Experience 
Clasificación:
5.0

Quick and easy. Staff was helpful.

Dennis V.  |  First Impressions 
Clasificación:
5.0

Jamie and her assistant were extremely helpful in securing my car onto the transport trailer I rented. Top notch service.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CREILIN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

sherry N. 
Clasificación:
3.0

Truck driver did fault damaged our storage door and I had been going back to office several times and they haven't fix the storage door. I brought new lock and they didn't fix it yet and not able to lock it

STEVEN J.  |  First Impressions 
Clasificación:
3.0

I need a phone reservation for the storage facility. When I got there they told me they didn't have the size storage that I have reserved. It was only after I made a bit of a fuss that they suddenly and almost amazingly found the unit that I had reserved! Not only that but I saw Uhaul Hawks on other units of the same size so I believe that the original salesman was trying to upsell me. When I left the salesman assured me he was going to go check the unit and check me out. He did not do so. It was only after I received an email saying that I still owed money that I found of his mistake. I had to call the facility to get them to go remove me from the system. The unit was fine I was not happy with your staff either upon rental or upon leaving.

CARL S.  |  Overall Experience 
Clasificación:
3.0

I dont understand the whole storage unit that you have to access the unit with a warehouse ladder what if you slip and fall. Not safe what's so ever!!!

Jeffrey d.  |  First Impressions 
Clasificación:
5.0

Not at all everything is A-OK

Rafael C. 
Clasificación:
1.0

It's always fun to find out after waiting in line at a uhaul location that the 7am pickup location on your receipt is different from the actual pickup location. When I got to the new location, nobody was there. After frantic calling and waiting on hold forever, I ended up with the uhaul more than an hour late and missed much of the time I had for the movers. It ended up costing me more for the service than I would have paid.

Kane C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nya J. 
Clasificación:
5.0

Very convenient and easy to use

KIMMIE R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIGUEL Y. 
Clasificación:
2.0

Clean truck...no spider webs behind seats. This move overall with using UHaul was a total nightmare. The associate at this location was fantastic...Chris.

Marsheila R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHRYN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark G. 
Clasificación:
5.0

Bueno

MIGUEL Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maryori R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bebes Baby Boiutique I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary N. 
Clasificación:
5.0

Customer service was great. They assisted with all of my needs.

keith W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valeria G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim S. 
Clasificación:
3.0

Truck was dirty: french fries and dirt on the floor. Handles were not wiped clean (it's a pandemic folks), millage recorded was wrong and I did not notice until I was overcharged at delivery point.

FABIO E. 
Clasificación:
3.0

I want to have a storage unit that is convenient for me, and not go only when the office is open: 6pm is a ridiculous time to have to be there by. Having to get a key to open a door to the building in order to get to my unit is sooooo crazy.

holly H.  |  Overall Experience 
Clasificación:
3.0

Furniture dolly wasn't in the back of the truck. Good thing we checked. Tires needed air. Both of these Mrs. cost us quite a bit of time.

Jeffrey F. 
Clasificación:
5.0

Thank for all your great service

santos c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ALCIDES S. 
Clasificación:
4.0

El cliente no dejó un comentario.

APRIL G.  |  Overall Experience 
Clasificación:
3.0

When I went to the drop off location the guy said I can't drop off the truck there he gave a guy number to call and guy told me to go drop it off at another location and they charge me more for mileage I drive to the other location

MENDELSSON L. 
Clasificación:
5.0

Staff were friendly, helpful and accommodating. Gracias.

Cecilia R.  |  Overall Experience 
Clasificación:
4.0

N/C

William P. 
Clasificación:
5.0

The customer service was amazing !!

ALEXANDRA C. 
Clasificación:
5.0

Keep up the good work rental pick up & service was fast professional & courteous. Great value for my time & money Thank you

Patricia C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Amanda C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Eve F. 
Clasificación:
1.0

Very unprofessional, rushed out of equipment so they could rent it to someone else. Uhaul has always been good to me, but would definitely not recommend this location. Save your self the frustration and drive a bit further to the next location.

Marco V. 
Clasificación:
5.0

It was great

DEBORAH K. 
Clasificación:
5.0

Nothing everything was clean ,organized and has good price

ENRIQUE G. 
Clasificación:
5.0

The truck was pulling to the right. Could be misaligned or sticking brakes. There was also hot air blowing on my foot because of a heat vent was stuck open

Michael V. 
Clasificación:
4.0

They told me to wait at the drop off point in the truck on return and somebody would come out shortly! After 5 minutes waiting I had to go in to let them know that a truck was there to check out for return.

Kenneth D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Olga B. 
Clasificación:
2.0

The worst. They said your First month was free a lie . Would never recommend at all

KENNETH S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN J. 
Clasificación:
5.0

Staff had great customer service, answered all my questions and were professional. I will definitely come back for any moving/storage needs!

Elyse P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
5.0

The counter staff was very courteous and helpful.

Kenneth C. 
Clasificación:
5.0

I'll be back

Benjamin J. 
Clasificación:
5.0

The rate I was quoted DID NOT match the rate I was charged. This is a serious flaw. When I received my quote after inserting the mileage, the quote gave a much lower price than when I went into the store to pick up the equipment. It was a “BAIT AND SWITCH” deal. Needless to say, “FIX YOUR WEBSITE TO REFLECT THE CORRECT QUOTED RATE INFORMATION THAT MATCHES THE SAME RATE INFORMATION WHEN VEHICLE IS PICKED UP!” Otherwise, these surveys can reflect negative feedback! Unhappy Customer

Arthur H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wesley Y. 
Clasificación:
1.0

El cliente no dejó un comentario.

ciavon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sammy V.  |  First Impressions 
Clasificación:
5.0

Excellent customer service. Quick and easy, in and out.

Nicole B. 
Clasificación:
4.0

Check out took a while and the clock was 30 minutes into the 4 hrs allocated for the rental. I did some of the check in on line

Allan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiara K. 
Clasificación:
3.0

I moved out of unit but I still receive mail and emails . Asking for payment this needs to stop in which I called to have them stop sending. Still continues to aggravate me..

Glenisha W.  |  Overall Experience 
Clasificación:
5.0

Nothing. I was thoroughly impressed with the site and customer service. The General Manager Mario was exceptionally!!

Sheila F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlletta W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel B. 
Clasificación:
5.0

Staff always nice and efficient. Appreciated that. Good customer service.

DIANE F.  |  Overall Experience 
Clasificación:
5.0

Everything was great. Thank you!

Joseph M. 
Clasificación:
5.0

Everyone I interacted with was great! They displayed awesome customer service & professionalism.

Takia R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven R. 
Clasificación:
5.0

Excelente

Dany R. 
Clasificación:
5.0

An awesome staff & safe facility. :) The only issue I ever had w/the storage was not being able to 24/7 access.

Adrienne L.  |  Overall Experience 
Clasificación:
5.0

It provided what I needed

DREW W.  |  Overall Experience 
Clasificación:
3.0

The unit needs repair work. The door repeatedly was stuck open and had to be forced closed or force it to even stay open.

Ashley R.  |  Overall Experience 
Clasificación:
5.0

Customer service was exceptionally helpful. I travel over 20 miles just to use this location. Thank you!!!

LAURA P.  |  Overall Experience 
Clasificación:
5.0

The staff is great - always friendly and professional. The facility was always clean and well- maintained. I would definitely recommend this location.

Shaun H.  |  Overall Experience 
Clasificación:
2.0

Account was closed but they kept calling about it.

Stephenie M.  |  Overall Experience 
Clasificación:
5.0

Great service

Melissa P.  |  First Impressions 
Clasificación:
5.0

Sam the manager and all employees were courteous and professional with every encounter we had. My storage area was clean n bug and rodent free as we unpacked it. Yay! Overall experience a 10 / 10.

Dorothy H.  |  Overall Experience 
Clasificación:
1.0

They are offering a parking lot of 40 and I can only use 20 because I block others and could not solve so cancel and I will never recommend them to anyone

Carlos R.  |  Overall Experience 
Clasificación:
5.0

The Staff Was Very Professional. Peace

berlinda j.  |  First Impressions 
Clasificación:
5.0

I recently started renting a unit from here and so far every one has been friendly, the facilities are clean and kept up.

Ted S.  |  First Impressions 
Clasificación:
4.0

polite and prompt service

RODNEY R.  |  First Impressions 
Clasificación:
4.0

My experience was good.

Camille P. | Reservación
Clasificación:
5.0

Yes the gentleman that did my reservation was very serviceable and courteous I appreciate the time he took to answer my questions and my concerns about renting a storage unit. Thank you so much . I ,

YVONNE T. | Reservación
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