Difficult at times to reach them at the local number without being forwarded to U-Haul national - recommend voicemail with a call-back promise instead of being re-routed. All the local employees at this location were friendly, professional and very patient with questions and concerns.JOHN E.
Customer Reviews for U-Haul Moving & Storage at Lincoln Park
Grand Junction, CO 81501
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
WOULD NEVER EVER EVER RECOMEND A MOVE FROM THE MIDWEST TO CRAIG with the travel and having to load a truck from the pods in Grand Junction, not enough time having to load pods into truck with out enough room to work was BULLSHIT.!!! NEVER EVER EVER RECOMEND UBOXs to ANYONE!!! COST IN THE END WAS EQUIVELENT TO THE QUOTE I GOT FOR UNITED!!! THE COST ONE MY BACK AND MY MIND WAS INCALCULABLE?!!! I AM TRULY SCREAMING AT YOU U=HUAL MY EXPERIENCE WAS MISERABLE!!!Mark I.
El cliente no dejó un comentario.REBECCA C.
I do not have anything to say about the pagosa location except that I did receive very good sort of as there, my upset and dislike for the u-haul service has to do with 28 0 9 grand North Avenue Grand Junction Colorado. There I cannot write enough or say none of how dissatisfied I am and how overcharged and how I think miss handled my last 2 weekends of trucks have been. Like I said before I hesitate highly to have to go through them a 3rd time period once I'm done with this move I don't believe I will ever use a u-haul dealer again. There are others out there I have found and if the town I'm going to has something beside you hall I will go out of my way to use anybody but u-haul. I doubt that this will get any attention from anyone, and I doubt that anyone ever reads these comments.LYNN M.
El cliente no dejó un comentario.BRUCE K.
El cliente no dejó un comentario.Donna C.
El cliente no dejó un comentario.BRENDA K. | Overall Experience
El cliente no dejó un comentario.Joseph G. | Overall Experience
El cliente no dejó un comentario.patrick s. | First Impressions
Easy pickup and drop off! Thank youMICHAEL M.
El cliente no dejó un comentario.Teresa H.
Make sure your equipment is road worthy and safe immediately before pickup. Ours could not be filled with gas without puddles of gas leaking from below the truck, even after the roadside assistance.Michael S.
El cliente no dejó un comentario.David A.
El cliente no dejó un comentario.SARAH V.
Never rented anything before - staff was helpful and courteous; I was nervous about pick up and it was perfect.SHAWN D H.
El cliente no dejó un comentario.Clifton M.
El cliente no dejó un comentario.CHARLES R.
El cliente no dejó un comentario.SALLY S.
El cliente no dejó un comentario.Serena W. | Overall Experience
El cliente no dejó un comentario.Robert E.
El cliente no dejó un comentario.SCOTT C.
El cliente no dejó un comentario.TERESA H. | Overall Experience
It did its job.GREGORY P.
El cliente no dejó un comentario.Dylan Y. | Overall Experience
El cliente no dejó un comentario.Teresa H.
Very efficient, fast return and organizedGREGORY J.
El cliente no dejó un comentario.QUENTIN L.
El cliente no dejó un comentario.Dalton N. | Overall Experience
El cliente no dejó un comentario.Heather G.
For someone who has never used this facility before, a small direction on where the main lobby is would have been helpful.Gina M.
El cliente no dejó un comentario.LUZ R. | First Impressions
El cliente no dejó un comentario.KATHY C.
El cliente no dejó un comentario.John A. | First Impressions
El cliente no dejó un comentario.PAUL G.
El cliente no dejó un comentario.vincenzo F.
El cliente no dejó un comentario.LARRY H.
Garbage thru out the cab. Including cigarette butts.Jerry K.
They did a fantastic job! Would highly recommend!!DAVID B.
All associates were a pleasure to work with. Highly customer oriented and friendly. I am concerned however with the lack of sanitation within the cab of the vehicle. It appeared not to have been vacuumed nor wiped down in sometime. There was also a film on the interior side of the windshield that made it difficult to see when raining. We had to stop and clean both the interior and exterior prior. Lastly, the window wipers need to be more effective. It seems as though they are rather old as they don't effectively remove water when activated. This made our trip in the mountains a little more dangerous.jordan W.
El cliente no dejó un comentario.ROSA G.
Nothing to improve.. I got scammed by a moving company and had less than 12 hpurs to figure out a way to move across 2 states.. They got me set up in with a truck and trailer in about 10 min! Gave me confidence that I could do this, treated me like a good friend, helped me get on the road, and made renting the equipment the easiest part of moving! Thank You!!AMY R.
El cliente no dejó un comentario.John W. | Overall Experience
El cliente no dejó un comentario.TROY F.
El cliente no dejó un comentario.Debbie R. | First Impressions
I got 4.2 mpg and that is subparTHOMAS B.
El cliente no dejó un comentario.Jaye B.
The facility is not secure for an after hours drop-off. We had to leave the 48 moving blankets and two dollies in the back of the unlocked truck.Rodney G.
This was the easiest moving experience I've ever had. Everyone was so friendly and easy going. Uhaul did wonderful and I will definitely be using them again.Mckenzie N.
El cliente no dejó un comentario.Kenneth M.
Great customer service.ALEJANDRO G.
Great experience. Just keep doing what you are doing.Lowell G.
good service and equipmentWilliam P.
El cliente no dejó un comentario.Keelia B. | First Impressions
The owner was their and he helped me out. I needed to rent a ubox at the last minute and accommodated my needs. So helpful. I am so lucky and blessed.Iyauna D.
Very helpful and friendly.Joseph G. | First Impressions
El cliente no dejó un comentario.Kay C.
I had an emergency and returned it late i left s nite for themMICHELLE K.
The truck was mostly clean except for inside the cab, there was coffee/soda stains all over the dash near the radio and all over near the cup holders. The woman that worked at the Uhaul in Junction though was wonderful, I believe her name was Farrah.jake W.
Thank you. I will be recommending this facility.Susan C. | Overall Experience
El cliente no dejó un comentario.WILLIAM L.
Stop lying to your customers. Fill up your equipmentJoseph T.
El cliente no dejó un comentario.francisco m. | Overall Experience
El cliente no dejó un comentario.THOMAS A.
Great serviceANDREW M.
El cliente no dejó un comentario.CHRISTOPHER P.
Great place! This facility is clean and has adequate rolling carts. The garage bays are useful for unloading large trucks and or trailers.Suzanne G. | Overall Experience
El cliente no dejó un comentario.charles f. | Overall Experience
El cliente no dejó un comentario.antoinette m. | Overall Experience
The owner/manager was deceptive and nasty. Also, he was unaccommodating when I complained about not being notified in advance of picking up the equipment that I would need an "alternate contact." I booked a moving crew so any delay in picking up my equipment was problematic. He just turned his back and walked away.Michael B.
Truck needed a bit of maintenance... drivers door was difficult to close, and a couple other minor issues. But nothing serious. Everything else was good.Jacob F.
El cliente no dejó un comentario.Brian S. | Overall Experience
Great customer service!John H.
El cliente no dejó un comentario.raymond k. | Overall Experience
It started raining when picked up... immediately upon leaving the wipers were scraping glass and not remove rain. Next day the rear tire on transport trailer went flat and it was noted the tire was worn down to wear bar. Roadside assistance also replace left rear tire as it was also near failure. Truck ran rough ...but did complete trip.DARYL S.
El cliente no dejó un comentario.Donna S. | Overall Experience
Great people super job,out of my way but I will use them again the lady was excellentJAMES HOWARD M.
Everyone was very helpful and courteous very good experience!KIMBERLEY D.
We had an issue with incorrect billing that took over a month to correct. The check was for 3 months but the receipt sent to my phone was for only one month. The check took over a month to be processed.marie f. | Overall Experience
Did not provide the truck I reserved 2 months in advance, long wait to check in and out, long wait to connect by telephone, very unsatisfactory.Eduardo D.
El cliente no dejó un comentario.Gary K. | First Impressions
El cliente no dejó un comentario.Deb S. | First Impressions
El cliente no dejó un comentario.mike M.
El cliente no dejó un comentario.KRISTINA P.
Person who hooked up the trailer and who returned it was fantastic. Person who checked me in was very obviously sick and nonstop coughing every direction sometimes into her hand. Very surprised she was allowed to work and especially indoors with customers!TIMOTHY G.
El cliente no dejó un comentario.Thomas B.
El cliente no dejó un comentario.Donna S. | First Impressions
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.Jake S.
We will definitely use you again for when our daughter moves back home for summer break. It was such a relief to not have to bring ALL her stuff home!Kristin H. | Overall Experience
Very helpful, last minute need on my part. Nice staff and facilitiesDiane S. | First Impressions
El cliente no dejó un comentario.James P.
El cliente no dejó un comentario.fernando r. | Overall Experience
El cliente no dejó un comentario.Sydney B.
Long lines for pickup and return are a real bummerVANCE Y.
El cliente no dejó un comentario.MARK M.
El cliente no dejó un comentario.Richard B.
El cliente no dejó un comentario.Theron S.
El cliente no dejó un comentario.Terri L. | Overall Experience
Poor signage. Apparently I was supposed to pull up to a certain space in a very large parking lot. I did not know this. A u-haul rep watched me go into the store to find someone, then watched me walk around trying to find a rep in the parking lot. Finally, I approached a truck with someone in it, only to find that it was the person that was supposed to check me in. The representative should have approached me, instead of me having to find him.Jerry P.
El cliente no dejó un comentario.Edward H.
El cliente no dejó un comentario.Anna D.
El cliente no dejó un comentario.John W. | Overall Experience
The only issues I had Was TheSpin Nut on the tongue of the 4X8 trailer I Rented Didn't Stay Tight As It Should Of, So I think You Should Step it Up On Your Maintinence Program Okay???MICHAEL M.
The facility was clean & nice and the customer service is great!TRACI H. | Overall Experience
El cliente no dejó un comentario.Lisa G.
Nothing , Truck was available when promised ran awesome, returned it later that night was met and greeted and checked out and received my receipt. All in good time thank you .Jack M.
El cliente no dejó un comentario.Justin B.
The equipment return area said to wait in car, but no one came out. I went inside and waited in line but then went back outside to find someone in the â€˜garage' area to help. They were also surprised that no one came out to check-in my equipment. Not a big deal at all, just something to note!CALEB F.
El cliente no dejó un comentario.JAMES M.
El cliente no dejó un comentario.Tamee N.
Very helpful and friendly. got me discounted and on my way.Richard G.
Well I think your spot on!George S.
El cliente no dejó un comentario.Gustavo P.
I had a truck & storage unit reserved for Wednesday, but my stuff was put out on a lawn on Monday! Thank GOD Uhaul had inventory for both the truck and the unit on Monday. The guy who helped me was sensitive to my ridiculous situation and got me hooked up with everything I needed. He made sure I understood all the relevant info, even though I was basically sobbing like a fool. You guys saved me and my expensive furniture! Gracias.Sarah M. | First Impressions
The only thing negative was the reservation team. The call center was less than stellar. I know Covid has made hiring good help difficult, that just means more training needed.MALCOLM M.
El cliente no dejó un comentario.WALDEMAR B.
All three of my interactions for reserving and using a U-Haul Truck and Storage Facility were great. The staff was very friendly and knowledgeable. I would use them again (but I'm hopefully not moving again for a while!).ERIN H. | Overall Experience
Be more explicit about the gas refill. We Refilled the tank but they would not give us a refund. current policy is unsafe and totally detrimental to customer. We put $40 of extra gas in with no refund policy I will not be using U-Haul anymore.BENNIE M.
El cliente no dejó un comentario.James P.
Fast and courteous service great experience!Samuel H.
El cliente no dejó un comentario.SUSAN H.
El cliente no dejó un comentario.CHARLES LEWIS A.
El cliente no dejó un comentario.Takahiro T.
El cliente no dejó un comentario.TAKAHIRO T.
Tried to extend the rental the rep was rude and was questioning my card used to reserve the rental I went to different location to rent a different truck new location was better with customer service and explained and took time with me on rental of new truckKAROL A.
Drop off was easy and they gave me credit for the dozen pads I didn't get. Super friendly and gave me a receipt that I needed.PAIGE D.
This was a great choice to go with, I needed both truck and storage and they happened to have first month rent free with the use of the truck. Made this way cheaper and more efficient in my move. Thanks to everyone there.Mark V. | First Impressions
Easy and fast drop off. Everyone was very helpful and friendlyThomas S.
It was a good unit, very secure and an easy location to access. The only thing I would say is that I would like to be able to access my unit 24 hours a day. That's probably the only thing I would ask. Otherwise everything was fine.John T. | Overall Experience
Thank you for helping with my move!LEAH B. | Overall Experience
Basil, Misty, and all of the rest of the crew were incredible to work with! Very clean and professional facility! Will definitely be my go-to storage facility in the future.Steve C. | Overall Experience
El cliente no dejó un comentario.mike B.
Had great counter help, great communication while I was in the storage area via the intercom. Very clean and I like the drive in loading docks.LAURA C. | First Impressions
They forgot to put on Auto Pay. There system was down when I rented the unit in May and they took my information but charged me a late charge in June because they didn’t input Auto Pay when there system came back upMarvin M. | Overall Experience
Very helpful and friendly staff. Great operation overall. We'll be back if we need storage again. Well done!KIRK D. | Overall Experience
Wholly accommodating. Fantastic crew.Jonathan F.
Farrah was great to work with and got us taken care of right away.Felicia L.
This was unfortunately a wasted rental. So $50 down the tubes and 2 hours of wasted drive time. Rented a 6' trailer online, however, the opening at the back of the ramp is only 5'8â€ - what I needed to carry was 5'10â€ - that would be good to inform people booking online of in advance in an obvious format, it would have saved a lot of time and frustration.BRIAN K.
El cliente no dejó un comentario.Jesse L. | Overall Experience
El cliente no dejó un comentario.bobby h. | Overall Experience
AOKRichard O. | Online Move In
Still waiting for my money back for my deposit I moved out a month early and paid a month earlyjamie f. | Overall Experience
NingunoLorenzo A. | First Impressions
El cliente no dejó un comentario.Robert E. | Overall Experience
El cliente no dejó un comentario.John T. | First Impressions
Moving for retired individuals is not the easiest especially when friends have not been established that well in an unfamiliar area. With several knee operations and back problem for myself and unusual hot summertime it drained us down to almost to medical help. Thanks for your excellent hospitality you gave us to cheer us somewhat during our rough endeavor to get this move to be completed with success.Harry P. | Overall Experience
Jake is knowledgeable & super helpful - very thorough! ¡Gracias!Nita C. | First Impressions
Basil and his team are professional and super helpful! Thank you Farrah and team!Nita C. | Overall Experience
Clean , Safe storage.William F. | First Impressions
El cliente no dejó un comentario.patti h. | Overall Experience
Your online set up was a bit difficult and confusing so I went into the facility. Staff was super helpful and professional !!!!christa l. | First Impressions
All around given the circumstances of why I needed the storage unit... the staff from the front office , to the ladies cleaning the units was an all around pleasant experience. If I ever need a storage unit from here on out I will hands down be going back to this U-Haul thank you so much for everything you guys are awesomeJessica W. | Overall Experience
El cliente no dejó un comentario.Harold M. | First Impressions
Nice place for storage. Will not recommend to use their truckssallie p. | Overall Experience
The staff at this uhaul location are the absolute best! GraciasMarc B. | Overall Experience
El cliente no dejó un comentario.Mackenzie F. | First Impressions
El cliente no dejó un comentario.chelsea r. | First Impressions
El cliente no dejó un comentario.ANDREW K. | Overall Experience
El cliente no dejó un comentario.Thomas P. | First Impressions
El cliente no dejó un comentario.ayriana w. | Overall Experience
Very helpful nice staff.Bonnie B. | Overall Experience
Service and staff were amazing I if I ever need a storage unit again I know where I'm goingChristopher C. | Overall Experience
Sarah was very friendly and helpful along with another guy- sorry don't know his name. I had never moved using uhaul before but it was easy to arrange online and the staff were very accommodating. I will be using uhaul for my next move to my permanent place next month.Tamson R. | First Impressions
As a young female I felt pretty safe but there were times where the movement sensor lights would not come on and that was frightening.Kelly O. | Overall Experience
The price is a bit steep, but otherwise it’s a great place to store your stuff.Brandy B. | Overall Experience
El cliente no dejó un comentario.lisa p. | First Impressions
The female employee was AWESOME! She helped me very quickly, was extremely friendly and very professional. Thanks so mucMarc B. | First Impressions
Misty was very helpful!Tanya R. | Online Move In
El cliente no dejó un comentario.ANDREW K. | First Impressions
El cliente no dejó un comentario.Ana B. | Overall Experience
Great facility. I will definitely use them again if i need a storage unit againCandace S. | Overall Experience
None at this time.Anli L. | First Impressions
El cliente no dejó un comentario.CHRIS K. | Overall Experience
El cliente no dejó un comentario.SARAH L W. | First Impressions
El cliente no dejó un comentario.cindy t. | First Impressions
El cliente no dejó un comentario.marjorie g. | Overall Experience
GreatMark b. | First Impressions
El cliente no dejó un comentario.Scott K. | Overall Experience
El cliente no dejó un comentario.James M. | Overall Experience
El cliente no dejó un comentario.RENEE H. | First Impressions
El cliente no dejó un comentario.John T. | First Impressions
El cliente no dejó un comentario.LEAH B. | First Impressions
El cliente no dejó un comentario.RUSS L. | First Impressions
Only reason for not getting an excellent is because of the lack of staff to help with up front check in and check out.David S. | Overall Experience
El cliente no dejó un comentario.SKYLER S. | First Impressions
Great service, no complaints at allGuy L. | Overall Experience
El cliente no dejó un comentario.Holly S. | Overall Experience
My over all experience at U-Haul Moving & Storage At Lincoln Park was outstanding and the staff were very polite, professional and helpful.Carl C. | First Impressions
El cliente no dejó un comentario.Sandi F. | Online Move In
El cliente no dejó un comentario.William R. | First Impressions
Our top priority was having climate control for art and photographs and some electronics but would highly suggest this storage for anything. They have a clean facility and pest control to help keep it that way. Carts are at the door to help move items in and out. Staff was super helpful at the time of rental and checkout. Never needed them any other time. Security seems to be top notch. We had no issues.Annette D. | Overall Experience
El cliente no dejó un comentario.ayriana w. | First Impressions
El cliente no dejó un comentario.Randy S. | First Impressions
El cliente no dejó un comentario.James M. | First Impressions
El cliente no dejó un comentario.debbie c. | First Impressions
I do have a situation though. My van was under the garage door that is suppose to stay open when you are unloading. but I saw it go down onto my van to where my dish satellite was. It left a mark. I don't hv it hooked up now and I don't know if it damaged it. It was on camera and seen my staff. When I asked the staff at arond 7 pm they said there was nothing on file about it. I was also told by staff via phone when I reserved the storage that I would receive a 10 by 20 storage that I could drive up to and just care my boxes into. I was also told at the beginning that my truck was 19.6 from back to front not including the cab over which made my move very hard. I had to leave some of my stuff behind. When I tried to switch trucks to a 26' kJ in Prescott told me I would hv to pay for both trucks in order to make that happen. I did reserve a 26' the night before but kJ told me when I came in the next morning that he didn't hv one. When I told him I had reserved one then he said it was broke. He told me to rent a trailer which was supposed to make the space the same as a 26'. All the staff were nice through the process except for kJ.. The last time I used you. I turned my rental in early and they gave me some of my fee back. This time they told me they don't do that with debt only cash. I also left my charger for my ph in the cab. I will call the storage to see if they put it away for me. Thank you, Morgan DillardMORGAN D. | First Impressions
Just started using a storage unit so not rating at 5 stars yet until have more experience. The help at the front desk was excellent.Chris P. | First Impressions
I was impressed with everything about your facility. The staff was very responsive and helpful and friendly. I was also very pleased with the inside storage facility and feel very comfortable storing there. ¡Gracias!CARI H. | First Impressions
El cliente no dejó un comentario.Sue G. | First Impressions
Quick and easy process, very helpful staff!Alex T. | First Impressions
The entrance to the storage really needs attention to abandon clutter and dirty carpets.marjorie g. | First Impressions
El cliente no dejó un comentario.joy l. | First Impressions
El cliente no dejó un comentario.DAMORIAL TROY D. | First Impressions
Thank you. The gentleman checking in my truck was very respectful and thorough. Glitch with 2nd staff member insisting I pay for drape pads I had already paid for in Sacramento. All ok. Great and convenient yes!Toni A. | First Impressions
The Uhaul staff was great. Pleasure to work with.Terry L. | First Impressions
Amy and all the other staff were so friendly and helpful. The facility is just what we need and so well maintained and secure.Cheryl M. | First Impressions
The young man who helped us was very helpful and very professional.russell h. | First Impressions
Friendly and helpful.diana d. | First Impressions
Friendly, professional and helpful.Jerry E B. | First Impressions
Very quick, great job.robert l. | First Impressions
Servicios adicionales en esta ubicación
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