Comentarios de los clientes para U-Haul Moving & Storage at Lincoln Park

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Lincoln Park

Clasificación general:

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ALEXANDER S.
Clasificación:

El cliente no dejó un comentario.

Sue G. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

ROBERT H.
Clasificación:

El cliente no dejó un comentario.

Nicole H.
Clasificación:

I'm leaving a -10 review because of the way I was treated there by a certain employee. She was always questioning me if I rented there even when she seen me unlock my unit, made derogatory statements geared towards me and even called cops on me stating I was someone else! Even after I proved I was not whomever she thought I was I did not receive an apology. I'm very upset and feel offended with this whole ordeal. If it had not been for this employee the place would HV got a A+

Donald E.
Clasificación:

None needed

David G. | Overall Experience |
Clasificación:

This is the best storage facility we have done business with. The place is clean and secure. All staff we dealt with at this facility are the best. Friendly, very professional and informative. For future storage needs, we intend to make this the facility of choice.

CINDY W.
Clasificación:

El cliente no dejó un comentario.

GARY H.
Clasificación:

Last Sunday I arrived at U-Haul few minutes early expecting a long involved process to pickup a small trailer. At 9:00 the doors were open and everyone was logged in and ready for business. The equipment rental contract was complete by 9:05 and very much to my surprise the truck clock showed 9:14 as I exited the parking lot. John was very pleasant and professional as he hooked up the trailer and checked the lights. Later the same day when returning the trailer Bill and John checked me in without delay while checking trailer lights so it would be ready for the next customer. Both employees delivered excellent customer service.

Susan H.
Clasificación:

El cliente no dejó un comentario.

Matthew M.
Clasificación:

El cliente no dejó un comentario.

Douglas M.
Clasificación:

El cliente no dejó un comentario.

Trever O.
Clasificación:

The truck had a smoke smell, dog hair in cab, and was dirty. It was also parked clear at the back of the lot even thought they just got done "cleaning" it.

elizabeth a. | Overall Experience |
Clasificación:

Please remove the snow/ice in front of the access to the indoor storage units. It is very tricky to load/unload when you are sliding around on the ice.

taunna L.
Clasificación:

El cliente no dejó un comentario.

Nancy C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Allen H.
Clasificación:

The truck needs new wiper blades. I drove 3,800 miles in some snow but a lot of rain. The truck also needs a front end alignment as it pulled significantly to the right. Other than that it was good..

andrew J.
Clasificación:

No improvements needed, just don't get a big cranium :oP

Bobby P. | First Impressions |
Clasificación:

The staff and store were great in Colorado. But in Coos Bay where I picked up my trailer, was the worst service ever.

Douglas M.
Clasificación:

El cliente no dejó un comentario.

Cody B.
Clasificación:

El cliente no dejó un comentario.

Derrin W.
Clasificación:

El cliente no dejó un comentario.

Daniel S.
Clasificación:

El cliente no dejó un comentario.

Andrew M.
Clasificación:

Good service. I wore a mask but the U-Haul employee checking in the vehicle did not.

Amy W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

THOMAS D.
Clasificación:

Parking lot was not set up very good. Had to work through it to get to store front.

Mark O.
Clasificación:

El cliente no dejó un comentario.

RICHARD D.
Clasificación:

Outside of truck was dirty but it was no issue. The new trucks sure drive nicer than the old ones.

Travis D.
Clasificación:

El cliente no dejó un comentario.

ROCCO D.
Clasificación:

I've rented several times from Uhaul and this was my first time at this location. Friendly staff, easy in and out during winter and I give 2 thumbs up for this dealer.

Mark W.
Clasificación:

El cliente no dejó un comentario.

randolph O.
Clasificación:

This is my go to Uhaul center when needing something in town

ANDREA T. | Overall Experience |
Clasificación:

Over the decades I have used U-Haul numerous times. This particular facility is absolutely the BEST!! The entire property is organized and well maintained, and improving weekly, as the curbs, and landscaping are being finished up. Once inside, you will see that it is clean, very well set up, and you are immediately welcomed by a U-Haul employee. The service is amazing; very thorough, and everything is gone over with you, and explained in concise detail. Thank you for being such an outstanding professional, and demonstrating real customer service.

Garrett H.
Clasificación:

El cliente no dejó un comentario.

Jane W.
Clasificación:

There was no way to use the hitch lock that I purchased to secure the trailer to my car. The assistant used it to lock the chains together instead. This was not very secure. The hole in the hitch was partially blocked. The attendants said it was that way on all of the trailers, without actually checking. I didn't get the feeling that they wanted to bother.

MARK S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

chris K.
Clasificación:

El cliente no dejó un comentario.

Michelle A.
Clasificación:

El cliente no dejó un comentario.

Alex T. | First Impressions |
Clasificación:

Quick and easy process, very helpful staff!

Nancy C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Nancy C.
Clasificación:

El cliente no dejó un comentario.

ANDREA T. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Rhonda Q.
Clasificación:

El cliente no dejó un comentario.

ANDREA T.
Clasificación:

An all around superb experience at this outstanding U-Haul center. Keep up the great work everyone!

CLARK H.
Clasificación:

This was not the drop off I was scheduled for, but the only one I was familiar with. The woman at the desk got the truck drop off reassigned to the North Ave location saving me additional driving and time. Thanks!!

Michael M.
Clasificación:

Very nice drop off experience with Andy - very informative while check the vehicle. Employees were not wearing Covid-19 protection.

Patricia M.
Clasificación:

El cliente no dejó un comentario.

MATTHEW B.
Clasificación:

El cliente no dejó un comentario.

Dennis D.
Clasificación:

El cliente no dejó un comentario.

KELLI M.
Clasificación:

Young guy with forearm tattoo working on Halloween weekend was fantastic!!! Misty was also fantastic great customer service

carl C.
Clasificación:

Easy drop off,fast,good customer service.

ANDREA T.
Clasificación:

I cannot anything to improve the excellent customer that I continue to receive at this particular U-Haul location. The agents are always courteous, thorough, and very friendly. The facility to kept clean and very organized. Good job to everyone at this U-Haul location.

DOUGLAS S.
Clasificación:

The truck was clean but was very rough riding. The ramp on back was almost impossible to unhook to store after use. The person at the counter was not very helpful or professional. On a positive note, the person who checked me in was very helpful and seemed to care about her work.

KATRINA P.
Clasificación:

They were helpful and friendly.

Connie H.
Clasificación:

Would be nice if they went out and showed the truck to me.

THEODORE R.
Clasificación:

El cliente no dejó un comentario.

JOHN HAMPTON IV K.
Clasificación:

They didn't have the tow dolly and sent me down the street a mile and the other location charged me $245 for the tow dolly instead of the $140 I was told online.

Centro D. | Overall Experience |
Clasificación:

We should have waited. We are a non-profit and had some struggles and were unable to use it at the time. We should have waited to get it.

Mary M.
Clasificación:

El cliente no dejó un comentario.

Kevin C.
Clasificación:

Check engine light was on when we left the lot, Didn't notice until a few miles down the road. Said if truck was running fine to continue using it. No issues and we made the 300 mile trip without issue.

marlene B.
Clasificación:

Keep up the good work! The rental and return processes are very easy, & the prices are right. Many thanks for a great experience.

Elizabeth C.
Clasificación:

El cliente no dejó un comentario.

DARREL M.
Clasificación:

Besides the intimidation factor on needing to purchase nonessential items, upgrades, insurance for their property that they already have insurance for, etc. The message sent to the phone never arrived, so they basically said just check the truck over and look at the contract. The truck must be in some serious engine repair, went 20 miles and at gas fill up pumped in over 4 gallons.Yikes!

Linda N.
Clasificación:

They didn't know what they were doing. Over charged us by $400.

Albert B.
Clasificación:

Very Professional with easy access.

ADRIENNE S.
Clasificación:

El cliente no dejó un comentario.

Nita C. | Overall Experience |
Clasificación:

Highly recommend this UHAUL for storage & rentals. The team at this facility is wonderful! Couldn't be more helpful, friendly and knowledgeable. Thank you Misty, Basil and Farah!

JOSHUA ALAN G.
Clasificación:

Great customer service and great group of people to help with your needs!

RONNIE C.
Clasificación:

This is a really nice location and has everything you need. The lady who helped us was very knowledgeable and helpful. The U Haul was clean and the transaction was very smooth. Thanks.

carol F.
Clasificación:

El cliente no dejó un comentario.

Mark M.
Clasificación:

El cliente no dejó un comentario.

Michael K.
Clasificación:

Super friendly

Kenneth M.
Clasificación:

No improvements needed for my rental everything was great.

Brian K.
Clasificación:

El cliente no dejó un comentario.

connie s. | Overall Experience |
Clasificación:

I would tell people about you all and it was very clean and friendly people

JAMIE L S.
Clasificación:

Walk around the vehicle with the customer to make note of any damages already existing.

Dana B.
Clasificación:

El cliente no dejó un comentario.

Cara P.
Clasificación:

El cliente no dejó un comentario.

Joshua M.
Clasificación:

El cliente no dejó un comentario.

Michael A.
Clasificación:

Staff who are more welcoming to customers and kind

Daniel S.
Clasificación:

This was a great Uhaul location. Easily accessible and smooth process to drop off.

Jamie G.
Clasificación:

Made pick up and return a snap. Truck got exceptional mileage. Made the move an almost pleasant experience.

Anselmo G.
Clasificación:

El cliente no dejó un comentario.

JOHN B.
Clasificación:

I prefer the location at 2949 North Ave. to this one. I feel 2809 is an eyesore on North Ave.

marjorie g. | First Impressions |
Clasificación:

The entrance to the storage really needs attention to abandon clutter and dirty carpets.

Donald G.
Clasificación:

Original drop off time was 11am, phone call day before drop off said to return by 9am. Inconvenient, but we managed to get unloaded and returned by 9am.

JIMMIE D.
Clasificación:

El cliente no dejó un comentario.

Gregory A.
Clasificación:

El cliente no dejó un comentario.

HALLIE B.
Clasificación:

El cliente no dejó un comentario.

Nicole S.
Clasificación:

El cliente no dejó un comentario.

janna h. | First Impressions |
Clasificación:

I reserved a drive up unit. I received an email confirming a drive up unit. Once I arrived to unload, I was informed I wasn’t going to get a drive up unit, because they were planting trees!!!! We had a house full of furniture and had to unload and walk down 3 hallways to get to our unit. There were no mattress carts around! We were totally annoyed!!!!

joy l. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

PATRICIA P.
Clasificación:

It took longer to check back in than normal. It was not busy.

Ira S.
Clasificación:

El cliente no dejó un comentario.

BRANDON W.
Clasificación:

El cliente no dejó un comentario.

Jamie W. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

georgia L.
Clasificación:

El cliente no dejó un comentario.

Walter M.
Clasificación:

Personnel were there and waiting. They went through the truck to make sure everything was ok and asked if I had any issues using the truck. Took less than 5 minutes to return the truck and be on my way.

kyle C.
Clasificación:

El cliente no dejó un comentario.

Duncan W.
Clasificación:

El cliente no dejó un comentario.

DAVID D.
Clasificación:

El cliente no dejó un comentario.

DAVID H.
Clasificación:

El cliente no dejó un comentario.

Brian S.
Clasificación:

El cliente no dejó un comentario.

JEFFREY P.
Clasificación:

El cliente no dejó un comentario.

JOSHUA B.
Clasificación:

El cliente no dejó un comentario.

Dick T.
Clasificación:

Wow, what a difference between what we dealt with in Beaverton Oregon and the Grand Junction Uhaul. They were so great. We needed to drop off the trailer first and then unload the truck and return that the next day. So polite and helpful. She was even happy and engaging. When we brought the truck back the same lady helped us and again was so pleasant. Dropping off the trailer and the truck we're both great experiences.

DENNIS M.
Clasificación:

El cliente no dejó un comentario.

James L.
Clasificación:

Not a thing everything was great

KENNETH W.
Clasificación:

El cliente no dejó un comentario.

John B.
Clasificación:

El cliente no dejó un comentario.

DANIEL R.
Clasificación:

El cliente no dejó un comentario.

shiela F.
Clasificación:

El cliente no dejó un comentario.

Gregory F.
Clasificación:

Make sure the address of the return place is already done correctly! I spent 40 minutes on hold to get my return point changed from Fort Collins to Loveland,Co.

CADE B.
Clasificación:

Not happy about being charged additional day when we returned it

Scott T.
Clasificación:

Well I had to unload my own car from chain's underneath to everything. Guy at counter was very rude and unhelpful. I was later charged a $22 dollar fee for after hours when it wasn't and you were still open. Called and the lady Manager told me she would credit back and still haven't seen a credit. I will be calling and following up with this. Someone needs to do there job and right by me.

Randy S.
Clasificación:

El cliente no dejó un comentario.

Charles K.
Clasificación:

El cliente no dejó un comentario.

Jack A.
Clasificación:

Let the lot help guy help more people, he was really good and knew his stuff. Standing in line in the office is a drag check in needs to be streamlined

Benjamin S.
Clasificación:

Make sure when a truck is confirmed that you follow through on that confirmation as any good business would.

James A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jackie P. | Overall Experience |
Clasificación:

This is our second time using this facility for large short term storage needs. I wouldn’t go anywhere else. It’s farther than other facilities for us, but it’s absolutely worth the extra time. The employees are friendly, knowledgeable and very efficient! The prices are fair, especially if you take advantage of their specials. We are highly satisfied with our experiences and will continue to refer friends and family to this facility!

betty a. | Overall Experience |
Clasificación:

Was very pleased with the access and facility. Everyone was friendly and helpful.

Mike M. | First Impressions |
Clasificación:

I had to give my personal information out loud 3 times and when I prepaid 3 days before half of my information was never entered into the system. Definitely uncomfortable because of other customers in the next station next to me

Peter C. | Overall Experience |
Clasificación:

Having an easily accessible, clean, and climate controlled storage unit was really nice. Normally there were push carts available for moving items in and out of your storage unit.

Jann K. | Overall Experience |
Clasificación:

I used the storage area and have rented moving trucks from this location. I would use them again. Very helpful and a clean facility

Jackie P. | First Impressions |
Clasificación:

The customer service we received a few months ago was so excellent, we decided to help our friends put their stuff in storage for them, using this same facility again. We reference the Lincoln Park facility to everyone we know.

Alyssa h. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Mark P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Alan E. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Adriana F. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

michael b. | Overall Experience |
Clasificación:

I have spent a lot of money at uhaul lately, you have two of my uboxes now, I have called 3 or 4 times and talked to your employee's about a email that I got from U-Haul saying this month is supposed to be free and they all said they would call me back, I'm still waiting, instead I get a email saying you took 126 or something close out of my account, I have told 3 or 4 of your employee's that I do not want any kind of automatic payments taken out of my account, I don't get it but I'm very disappointed with uhaul, do not take money out of my account without my permission, I hope you people can get it this time

connie s. | First Impressions |
Clasificación:

Best uhaul place in the world

manny l. | Overall Experience |
Clasificación:

Very clean and Temp was perfect for dealing with during the day. Customer service is good and very polite individuals, was very happy dealing with everyone there

Samantha A. | Overall Experience |
Clasificación:

Everyone was helpful and awesome!

DAMORIAL TROY D. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

kelly g. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Deanne A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Peter C. | First Impressions |
Clasificación:

The 2 keypads by the entry doors were confusing. I think I finally figured out the customer was supposed to use just one of them. The staff was friendly and the check-in process went very quickly.

Toni A. | First Impressions |
Clasificación:

Thank you. The gentleman checking in my truck was very respectful and thorough. Glitch with 2nd staff member insisting I pay for drape pads I had already paid for in Sacramento. All ok. Great and convenient yes!

barbara h. | Overall Experience |
Clasificación:

No complaints

Terry L. | First Impressions |
Clasificación:

The Uhaul staff was great. Pleasure to work with.

Laura C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

William E M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

JOHN B. | First Impressions |
Clasificación:

The employee's were top notched,how about corporate heads, leaders, please take care of the people at the bottom of your business, they are on the front lines and doing a good job at this location, mr. Barker

daniel w. | Overall Experience |
Clasificación:

Entrance to storage facility wasn’t cleaned regularly

christine a. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

linda g. | Overall Experience |
Clasificación:

Loved the fact the storage was under the old K-Mart roof but felt the unit was a little pricey. Access was easy and staff friendly. Thank you for being there.

duane w. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

madison h. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Dawn P. | First Impressions |
Clasificación:

This facility is awesome! So clean and climate controlled. 24 hour access and the alarm system and cameras makes me feel like our daughters stuff is really safe. And thanks for getting us in 6 weeks early as we had to move her out in a hurry. I will recommend you to everyone.

Jackie P. | First Impressions |
Clasificación:

Every detail has been excellent! The staff is all terrific and super helpful, professional and friendly!

Joan B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Deserae M. | First Impressions |
Clasificación:

Farrah was extremely helpful and provided great customer service. On Saturday when I came in to unload the Uhaul into a storage unit the size originally reserved was not big enough. On top of trying to find a bigger unit the lobby was very busy with other customers. Farrah demonstrated her problem solving and multi tasking skills very well.

valerie a. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Dave P. | First Impressions |
Clasificación:

The stupid app wouldn’t let me enter a fuel amount for after hours check in. I sat there for a half hour trying to get it to work but it wouldn’t. I don’t think I should be charged $20 extra for after hours charge when YOUR APP wasn’t working. Don’t worry, I’ll use another rental company next time.

Robert H. | First Impressions |
Clasificación:

Great and friendly help

tom k. | Overall Experience |
Clasificación:

The unit that I rented was very clean and very fresh. Everybody who work there with very kind to me and very helpful. Thank you U-Haul for everything you do.

kenneth s. | Overall Experience |
Clasificación:

"I'll be bock" to steal a line from my favorite movie

Michael B. | Overall Experience |
Clasificación:

Super convenient and the staff was always happy and helpful!

Cheryl M. | First Impressions |
Clasificación:

Amy and all the other staff were so friendly and helpful. The facility is just what we need and so well maintained and secure.

kenneth s. | First Impressions |
Clasificación:

Easy process

Irene W. | Overall Experience |
Clasificación:

Everyone was very nice and helpful.

Jana B. | Overall Experience |
Clasificación:

Always prompt and helpful, month of free storage was a huge help to me!

Shane H. | Overall Experience |
Clasificación:

Very good storage facility. Indoor parking to load during cold weather is great!

Cheryl H. | Overall Experience |
Clasificación:

The facility was spotless and the employees were friendly, helpful and honest.

john h. | Overall Experience |
Clasificación:

Thanks

Charles K. | Overall Experience |
Clasificación:

Extra good experience!

Michael V. | Overall Experience |
Clasificación:

it was what i paid for

david m. | Overall Experience |
Clasificación:

All good

Amanda R. | First Impressions |
Clasificación:

Everyone was great

david m. | First Impressions |
Clasificación:

None

Shane H. | First Impressions |
Clasificación:

The employees at uhaul at Lincoln Park, were very friendly and helpful. Even though our situation was most likely an inconvenience to them, they didn’t make it feel like it was.

Catherine K. | Overall Experience |
Clasificación:

Changed the rules to there convince. Rude mean, disrespectful, liars. Very discriminatory. I will never use them and dont recommend them to anyone

Joseph M. | Overall Experience |
Clasificación:

I don't have any comments.

david h. | First Impressions |
Clasificación:

Farrah did an awesome job. Super easy to get set up. Thank you, Dave

Sharon C. | First Impressions |
Clasificación:

Employees very helpful.

jane h. | First Impressions |
Clasificación:

This storage place is the most unprofessional and unorganized place I’ve ever been too. Lazy workers that smell like cigarettes and are dirty . I wouldn’t recommend this storage place to anyone.

Susan L. | Overall Experience |
Clasificación:

Xxx

mathew m. | Overall Experience |
Clasificación:

All staff from management to janitorial were extraordinary in every facet of my experience here!!... Top Shelf Professionalism!

Mike P. | First Impressions |
Clasificación:

Michael (in the equipment return lot) was great! Location could’ve benefited from more staff. Front desk lady seemed overwhelmed. Facility was clean, But looked very heel worn (even tho it was “new”)

terence t. | Overall Experience |
Clasificación:

More loading doors on the storage building would be nice

russell h. | First Impressions |
Clasificación:

The young man who helped us was very helpful and very professional.

barbara h. | First Impressions |
Clasificación:

The girls at the front for check-in were fabulous. They could not have been more accommodating and pleasant.

michael G. | Overall Experience |
Clasificación:

The price for the unit was way too high. I did not have 24 hr access to my unit for months and I paid full price. The staff and employees we excellent. I would rent again if the price was not so high.

JOHN M. | Overall Experience |
Clasificación:

Nice new facility

Ashley C. | Overall Experience |
Clasificación:

Will be using this unit again!! Super friendly and great experience

Christine W. | First Impressions |
Clasificación:

Very convenient nice employees

terence t. | First Impressions |
Clasificación:

Pleasant, professional,prompt excellent service overall

annette z. | Overall Experience |
Clasificación:

great location, secure.

Charles S. | Overall Experience |
Clasificación:

There are so many issues with the facilities and staff ; I have wasted enough time having to deal with uhaul a review would continue to waste my time!

Joseph C. | Overall Experience |
Clasificación:

A

Jordan M. | First Impressions |
Clasificación:

Great customer service and facility

Robert T. | Overall Experience |
Clasificación:

I don't think it's right to charge a fee of $35.00 just to set up for 24 hour access. Otherwise, the facility was acceptable.

RON M. | First Impressions |
Clasificación:

All the people have been very helpful and seem really caring.

Mark W. | First Impressions |
Clasificación:

I had a great experience renting a van, as well as moving into a storage unit. All of the people that I dealt with were professional and very friendly. I believe it was Farrah, John, and Kelsey?

Jessica N. | Overall Experience |
Clasificación:

Easy, accessible, and excellent service!! Loved the carts available to use.

SUSAN D. | Overall Experience |
Clasificación:

No direct phone line to office. Staff LIED about truck availability. 1 day notice that truck was 1.5 hrs away, even tho I confirmed in adv. Added $400 (ride and hotel) cost to me. Bad, bad service.

diana d. | First Impressions |
Clasificación:

Friendly and helpful.

VINCENT M. | Overall Experience |
Clasificación:

Friendly and great service

christine j. | First Impressions |
Clasificación:

Staff are slow, unorganized, confused took over an hour (after I stood in line for a long time) to accomplish a rental.

Serenity S. | Overall Experience |
Clasificación:

Ok

LARRY O. | Overall Experience |
Clasificación:

The people we met were very helpful and it made our move much easier

Mark S. | Overall Experience |
Clasificación:

None

RICHARD S. | Overall Experience |
Clasificación:

Everything was fine!

CATHERINE H. | First Impressions |
Clasificación:

We arrived to drop off the trlr and needed storage. We were the only Cust at the time. We did the paperwork and she got a line. Instead of finishing with us she helped everyone else and came back 2 hr

rojelio a. | First Impressions |
Clasificación:

I would have given an excellent but I litterally gave my ID and credit card and you somehow managed to spell my name wrong. Lol. Rogelio. Otherwise superb service.

Serenity S. | First Impressions |
Clasificación:

My pick up was delayed because the wrong lock was on the back of my truck.

Susan L. | First Impressions |
Clasificación:

Courteous staff and clean facilities.

RICHARD S. | First Impressions |
Clasificación:

The service was excellent! The storage is clean. Very happy with everything

Mark H. | Overall Experience |
Clasificación:

A great experience. Quick and easy. Thanks!

sarah b. | First Impressions |
Clasificación:

Both gentlemen were very helpful and polite. We had a great experience!

Jerry E B. | First Impressions |
Clasificación:

Friendly, professional and helpful.

justin c. | First Impressions |
Clasificación:

The woman at the counter that helped me was very polite and had an amazing attitude! Very impressed

molly n. | Overall Experience |
Clasificación:

We are very happy with the UBox program. We packed the boxes ourselves, and had the boxes stored for 1.5 months while we bought and closed on a house. The boxes arrived in perfect condition.

Joseph C. | First Impressions |
Clasificación:

Good

Darrel H. | Overall Experience |
Clasificación:

...

Mark H. | First Impressions |
Clasificación:

Quick service and nice people working there. Great facility.

PAMELA C. | Overall Experience |
Clasificación:

Lack of communication. Never notified when box arrived, I had to track it down with several phone calls. Next day they asked if we brought the box back. Everyone there not on same page.

Larry H. | First Impressions |
Clasificación:

Great customer service moving made simple .

paige n. | Overall Experience |
Clasificación:

Was a very nice facility and will be great once the construction is complete!

robert l. | First Impressions |
Clasificación:

Very quick, great job.

Nuri O. | Overall Experience |
Clasificación:

Very pleasant experience!

janie w. | Overall Experience |
Clasificación:

perfect

BERNA D. | Overall Experience |
Clasificación:

I think uhaul is a great company and I would use them again.

Richard V. | Overall Experience |
Clasificación:

My experience was primarily with Reuben Magner in receiving and coordinating the unloading of my 3 UBoxes. Reuben was excellent from start to finish...from receiveing to enlisting help for unloading!

Max M. | Overall Experience |
Clasificación:

Had to track someone down in the facility to help me. Poor communication and bad information was provided on almost every interaction I had. Everything turned out fine, but it was frustrating.

Douglas M. | Overall Experience |
Clasificación:

Good crew.

Virginia F. | Overall Experience |
Clasificación:

The facility and staff were kind, helpful, and organized. There is still work to be done on further optimizing the space but it is a work in progress and I acknowledge that. Thank you for your help.

kim m. | Overall Experience |
Clasificación:

It was strange that they moved my PODs from one location to another without informing me. The auto bill was a problematic. I am being billed for a full month for 5 days, not right.

Eric W. | Overall Experience |
Clasificación:

No comments

Cynthia S. | Overall Experience |
Clasificación:

A little disappointed that they wouldn’t bring my Uboxes to me as agreed. But I made due.

Joy M. | Overall Experience |
Clasificación:

They were super helpful and friendly. Went out of their way to accomodate us.

Shaun L. | Overall Experience |
Clasificación:

The staff was very friendly and went above and beyond to help us with our moving experience

Lorri S. | Overall Experience |
Clasificación:

Good

Josiah D. | Overall Experience |
Clasificación:

Not enough characters allowed in this message to explain exactly how HORRIBLE my entire uhaul experience was including but not limit to the AWFUL customer service at this location. RUN AWAY!!!!!!!!!!

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