Customer Reviews for U-Haul Moving & Storage at Leffingwell Rd

4,473 comentarios

15707 Leffingwell Rd   Whittier, CA 90604
(& Santa Gertrudes)

(562) 943-7294

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(562) 943-7294

15707 Leffingwell Rd
Whittier, CA 90604
(& Santa Gertrudes)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Cambio de propano
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

jose M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin M. 
Clasificación:
5.0

Always great service and employees friendly and attentive highly reccomend.

LARRY M. 
Clasificación:
5.0

keep up with your great service

EDUARDO A. 
Clasificación:
5.0

No complaints, great service and equipment

Nicholas C. 
Clasificación:
4.0

The truck seemed to be missing a cylinder. Smoked and sucked gas.

SHANE T. 
Clasificación:
5.0

Staff is very professional and approachable! Thank You for your help.

Jose Luis G. 
Clasificación:
4.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS R. 
Clasificación:
5.0

Easy pick up and return!

Regina D. 
Clasificación:
5.0

You guys were great, you took hardly any time to install my Hitch.

Dean S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie P. 
Clasificación:
5.0

Your customer service is always excellent, they answered all my questions and help me make the right choice

Angel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

jose M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Young A. 
Clasificación:
5.0

El cliente no dejó un comentario.

russell W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard O. 
Clasificación:
5.0

El cliente no dejó un comentario.

jack K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rose T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis V. 
Clasificación:
5.0

El cliente no dejó un comentario.

david C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Oscar H. 
Clasificación:
5.0

Thank you to all the people at U-Haul that help me with the experience of the use of the U-Haul today it was wonderful thank you thank you thank you

Debra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felipe S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricardo A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie P. 
Clasificación:
5.0

When a truck is guaranteed and it not there a trust is broken. Don't make a patron run around trying to locate a truck that was guaranteed to begin with.

Paul O. 
Clasificación:
4.0

El cliente no dejó un comentario.

LUIS V. 
Clasificación:
5.0

Very knowledgeable and friendly service

Jake M. 
Clasificación:
5.0

Keep Up The Good Work

Troy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

brandon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriela D. 
Clasificación:
5.0

I rent multiple times. Trucks, Vans and Trailers depending on the weather and load. . The service and equipment are always excellent. Installation of trailer hitch was expertly done and price beat everyone.

JAMES C. 
Clasificación:
5.0

The only suggestion I would like U Haul to take into consideration is: y'all place a hold on whatever card we use to pay for the truck BUT y'all place a hold on our whole card not just what I am paying you, which ties up my card for things like gas for the truck, food and whatever extra is needed for the move. It's hard filling up a 60 gallon tank without a credit card!!!!!!!!!! Please fix that!!!!!!!!!!!!!

Patricia G. 
Clasificación:
5.0

Don't think their is anything that could have been done better. The hitch looks fantastic on my car and that was the first time putting a hitch on this particular vehicle. Gracias

Don T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADELINE R. 
Clasificación:
3.0

Customer service could've been better. I got there and treated the lady and she just kinda looked me up and down. She was obviously just trying to get me in and out of there as soon as possible. Honestly just rude.

Charlotte H. 
Clasificación:
5.0

I like that this store has a place to donate used boxes

MARLENE P. 
Clasificación:
5.0

Keep Up The Good Work..Troy Cuellar Trucking

Troy C. 
Clasificación:
1.0

I called to find out what the latest time was to move my stuff into my storage. I was told by 2 people from your call center I could Have late access as long as I get there before they close do let them know. I got there at 10 to 5. They wouldn't let me in. So I asked what I'm supposed to do with my full uhaul of stuff. They told me Come back tomorrow. So now I have to go back today with no help because my help I had yesterday came from 2 hours away. And I have to work today. So now o have to pay for an extra day for the uhaul and pay to hire help to unload it because of your staffs incompetency. They were very rude and unprofessional

Loni T.  |  Online Move In 
Clasificación:
5.0

The staff was awesome. Very nice people working at the leffingwell location.

Joel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurentino R. 
Clasificación:
5.0

Friendly and caring staff

LARRY M. 
Clasificación:
5.0

All the customer service reps were very friendly and professional.

Richard W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Antonio M. 
Clasificación:
5.0

Return space is limited, off areas are dark and homeless lerk close!

Bernard E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN O. 
Clasificación:
5.0

The service was top notch! I can't think of anything more you can in prove on. Maybe lower prices?! Lol

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul Z. 
Clasificación:
5.0

Nothing. Both employees (Jennifer Lopez easy name to remember and drop off guy. I do t have name) we're amazing. Nice.. quick and super easy to deal with.

Benjamin Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WGordon H. 
Clasificación:
5.0

Amazing staff very friendly and attentive

Juan A. 
Clasificación:
5.0

Great service David and Jennifer were great.!

Susie C. 
Clasificación:
5.0

Service your next customer the way I was helped. Keep up the good work.

James A. 
Clasificación:
5.0

Nothing; the agent attended to my needs and had the vehicle we needed and when we needed it.

carlos G. 
Clasificación:
5.0

Excellent service!

Steve D. 
Clasificación:
5.0

Make sure to check tire wear on trailers.

Ricardo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis V. 
Clasificación:
5.0

I received great customer service.

Thomas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul P. 
Clasificación:
5.0

Check in and check out is always easy. Your employees are SO friendly! We appreciate you guys every single time we need a UHaul service.

Diane A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNARD E. 
Clasificación:
5.0

Make sure the vehicle is ready to use by the next customer. As soon as I was leaving I got a message that a tire needed pressure. The pick up time was 30 mins aprox and I already have a reservation. I think these two things can be improved.

yomara G. 
Clasificación:
5.0

Not a thing you guys are great!

Rose T. 
Clasificación:
5.0

This was not the location noted on my reservation for pickup. The original location in La Puente, Ca. did not rent one way and I was required to go to Whittier, CA., for a truck, luckily they had one. causing me valuable time and shortening my allowed miles which was not adjusted and more fuel use, because it was further away than my original location which uhaul assigned me and no employee appeared caring or concerned about my inconvenience or time caused by their mistake. I understand, not their fault, it was the online reservation system Luckily all worked out. Not happy about the run around though

Mary R. 
Clasificación:
1.0

I was erroneously charged 61 miles for a trip from whittier to Monterey park. Round trip is 30 miles. The manager didn't care to look at the mistake and said he does not care for bad ratings or customer retention.

Ana G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aisha A. 
Clasificación:
5.0

This location had great customer service on the day we picked up the truck.

MIGUEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary G. 
Clasificación:
4.0

Those who attended to our needs were very courteous and helpful. I've rented from in the past and will do so in the future.

LYNDA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

Nothing! Customer service and equipment is 100%! Staff is always fast friendly. Thank you again guys!

Martin R. 
Clasificación:
5.0

They do a good job there. They're always courteous, attentive and helpful. I've been a costumer for over 30 years

RON I. 
Clasificación:
5.0

The additional costs are not explained on the website. Overall, good experience.

Timothy D. 
Clasificación:
5.0

He was a professional

ROBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan T. 
Clasificación:
5.0

I also have storage at this location. David has been a saint. Right after the rental the truck was basically stolen and he has been very patient while I was finally able to recover it. But my wallet and funds were also stolen and I have to still jump through some hoops to get both the truck and storage paid for. David understands this and I will should be able to get all of this handled very soon. He has been a life saver and I plan on being a customer for life and refer as many people as I can to his location. Good bless people like David.

Michael O. 
Clasificación:
5.0

Always a pleasure and safe equipment. Well serviced and maintained. Employees are very friendly, knowledgeable and helpful. Trailers are well built and well designed

RICHARD C. 
Clasificación:
4.0

El cliente no dejó un comentario.

LAWRENCE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pedro N. 
Clasificación:
5.0

El cliente no dejó un comentario.

James A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISIDRO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose C. 
Clasificación:
5.0

Friendly and helpful staff

Cherry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William L. 
Clasificación:
5.0

Super easy process. Very friendly staff.

Mark F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Salvador S. 
Clasificación:
5.0

N/C

Martin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex M. 
Clasificación:
5.0

No improvements necessary. Everything was great, thanks!

Shelly D. 
Clasificación:
5.0

The staff was exceptional. They did everything humanly possible to accommodate me with any possible issues that I had. I would recommend this facility to anyone who appreciates good old fashioned business ethics and honesty. Great People.....Thanx

James C.  |  Overall Experience 
Clasificación:
5.0

Nothing. Keep doing what you're doing!

Cynthia O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgar M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven B. 
Clasificación:
5.0

The team at this location is provides Excellent service.

HERBERT R. 
Clasificación:
4.0

You were what I needed when I needed it prices were reasonable your customer service reps were above expectations and all together made my very stressful situation so much easier thanks again

Sharon M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc S.  |  Overall Experience 
Clasificación:
4.0

Very helpful in my move

CHARLES O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE S.  |  First Impressions 
Clasificación:
5.0

Perfect for my needs

krystoffer s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela C.  |  First Impressions 
Clasificación:
5.0

Was great for my storage needs !

nicole t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SAM S.  |  Overall Experience 
Clasificación:
5.0

Jennifer was so great! She made my experience with U-Haul so easy and fast and convenient! Her attitude was excellent so patient with me and understanding to my needs. This girl deserves 10 stars!!

Vanessa R.  |  First Impressions 
Clasificación:
5.0

Happy to rent from your facility .

Luis L.  |  Overall Experience 
Clasificación:
5.0

Was a great facility and I would not hesitate to recommend it to any wine family and friends

Karin t.  |  Overall Experience 
Clasificación:
4.0

Just wish there were light(s) inside the unit so you can see better

Anthony C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

martha q.  |  Overall Experience 
Clasificación:
4.0

Additional lighting on the second floor could be added in the far corners to make them more visible.

Shane P.  |  Overall Experience 
Clasificación:
3.0

The most inconvenient part of this facility is having a unit in the 2nd floor and no lift or elevator access. The lighting is fine but the timer goes out too soon. The staff for the most part was ok except for an employee named Sebastian who was really rude when I threw out trash in the bin threatening me that I could be fined 500$ for throwing out trash. Of which I had asked in the past if it was for customer use and was told yes. As there is no other trash bin option. He stared me down and made it was uncomfortable to go there. This uncomfortableness happened every time I went there. He should be taught customer service and to not be threatening!

Cynthia Z.  |  Overall Experience 
Clasificación:
5.0

Great service at this location. Clean and taken care of

Luis V.  |  Online Move In 
Clasificación:
5.0

David very nice to do business with very helpful.

Sky J.  |  First Impressions 
Clasificación:
5.0

Bernie and Jennifer were very helpful and knowledgeable in answering all my questions. They recommended the perfect size storage for my needs. I would definitely recommend this u haul facility to friends and family. Clean, good security, and friendly service.

Adalberto L.  |  First Impressions 
Clasificación:
5.0

Great service, never had an issue.

Gloria M.  |  Overall Experience 
Clasificación:
1.0

The workers at the storage unit were great and very helpful. The online experience was horrible, it kept hitting me out and not taking my information. I was misinformed. Not only was I told that I would have 24hr access to my ingot by a phone representative, it was posted at their location. When I arrived after office hours I was locked out. Even though I did the online check in and receiveded my access code. Also, the storage location that was scheduled for me was 30 mins from where I needed. So not only did I add unnecessary miles and gas, when I called support they charged me for the extra day on the truck. I ended up paying about $100 more because a Rep told me I could access my storage unit 24 hours and didn't have the correct information. I was told that they used to be 24 hrs but not anymore.

Miriam M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Yadira G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Angelica J.  |  Overall Experience 
Clasificación:
5.0

There were no lights in my unit but I felt all my stuff was safe which is the most important!

DONNA H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Tristan L.  |  Overall Experience 
Clasificación:
5.0

I was there for almost 2 years and the staff was awesome! thank you again for everything you did for us the Wilson family

marla w.  |  Overall Experience 
Clasificación:
5.0

So good.... They have to use waiting lists. Cause everyone wants it.....

James C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

loraine h.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

William T.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

malou t.  |  Overall Experience 
Clasificación:
5.0

Staff was helpful and friendly.

BLANCA Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

cathy q.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Francisco A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

crystal g.  |  Overall Experience 
Clasificación:
4.0

Took 5 years to get a light over my unit other than that it was good

BENJAMIN C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda C.  |  Overall Experience 
Clasificación:
4.0

The website said you will get a free lock. They charged me $13

Orrin L.  |  Online Move In 
Clasificación:
5.0

Staff Very friendly and helpful at the front desk. Explained clearly. Tour us around. facility is clean. I'm happy and would recommend this uhaul storage to friends and family.

Rebecca S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Krystle C.  |  Overall Experience 
Clasificación:
3.0

The biggest problem is the fact there is no elevator and furniture is heavy. It slows down the movers.

DONNA H.  |  First Impressions 
Clasificación:
2.0

When I tried to call there very rarely picked up the phone. My items removed from storage facility had mouse poop on it and I did not bring it with mouse poop. However, staff were friendly and helpful.

jody b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric K.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Letica G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jeannette g.  |  First Impressions 
Clasificación:
5.0

The facility was always clean and I felt my belongings were safe and secure I would highly recommend this Uhaul dealer.

greg l.  |  Overall Experience 
Clasificación:
5.0

Friendly professional personnel

Joseph H.  |  First Impressions 
Clasificación:
5.0

Great

ARMANDO P.  |  Overall Experience 
Clasificación:
3.0

First time renting a storage unit and this location was down the street. My only negative experience was not being given an access card to enter the facility. What good is storage w/o access.

Shea S.  |  Overall Experience 
Clasificación:
5.0

Great

jose r.  |  Overall Experience 
Clasificación:
5.0

The staff members are friendly. During our moving day in hot California, one staff member offered us three cold bottles of water. On a visit, I was having problem using my access card there came help

Adesoji O.  |  Overall Experience 
Clasificación:
5.0

tried works hardly for customer, kindness, effort

IL P.  |  First Impressions 
Clasificación:
3.0

The facility has a major flaw in design with only one place to get in and out so one truck loading or unloading blocks easy access to others. The toilet was backed up. Staff was good though busy.

Sharon m.  |  Overall Experience 
Clasificación:
5.0

I keep coming back to UHaul for the above reaaons, excellent customer service.

EVELYN A.  |  Overall Experience 
Clasificación:
5.0

The people at Leffingwell were the best. Thanks so much for all your help.

Mandie W.  |  First Impressions 
Clasificación:
3.0

Front desk staff were slow and not very helpful

Rand H.  |  Overall Experience 
Clasificación:
5.0

All the staff were pleasant and helpful. I had problems with my key card working on day one. They got it fixed in a jiffy.

maryce a.  |  Overall Experience 
Clasificación:
5.0

I was helped in a timely manner

David S.  |  First Impressions 
Clasificación:
5.0

Staff was very helpful, knowledgeable and friendly.

Lisa L.  |  Overall Experience 
Clasificación:
5.0

The pick up location: The truck was dirty, had to wait an hour for rep to learn system. The drop off at Leffingwell- tge reps were amazing.

maryce a.  |  First Impressions 
Clasificación:
2.0

Do not have enough staffing. I removed my belongings do to the rise of monthly payment. The payment increased do to repairs on roof.

FELIPE C.  |  Overall Experience 
Clasificación:
5.0

Absolutely wonderful service. A great place to keep everything safe.

Mary/Kenneth M.  |  Overall Experience 
Clasificación:
5.0

Great help wonderful attitudes!

kevin w. | Reservación
Clasificación:
4.0

Very easy to access the units. Staff was helpful and friendly. ¡Gracias!

Greg G.  |  Overall Experience 
Clasificación:
5.0

Very happy with the customer service. They were all very willing to help with every issue that came up. ¡Gracias!

Greg G. | Reservación
Clasificación:
4.0

The staff was very helpful and knowledgeable. Most importantly, the process was quick and painless.

Jennifer V. | Reservación
Clasificación:
5.0

Great way to get my belongings across the country. Would be nice if the 4X8 trailer had a tongue stand so the trailer could be separated and rehitched from/to the vehicle more easily.

Sharron P. | Reservación
No se han enviado comentarios para esta ubicación.

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    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Propano

    ¡Servicio de propano entregado directamente en tu puerta!

  • Camiones a la venta

    ¡Tenemos la selección más amplia de la industria!

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