Customer Reviews for U-Haul Moving & Storage at Leffingwell Rd

5,048 reviews

15707 Leffingwell Rd   Whittier, CA 90604
(& Santa Gertrudes)

(562) 943-7294

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(562) 943-7294

15707 Leffingwell Rd
Whittier, CA 90604
(& Santa Gertrudes)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JORGE R 
Rating:
1.0

I don't think the workes there have good people skills. They don't explain things well at all. I won't be going back there.😐

margaret m 
Rating:
4.0

Customer did not leave a comment.

Paul H 
Rating:
5.0

Very clean and organized shop. Great service and answered all my questions. Very fast installation. Earlier than told. Thank you

Nick D 
Rating:
5.0

Customer did not leave a comment.

LARRY M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Manuel N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leticia P 
Rating:
5.0

More customers service

James L 
Rating:
5.0

Great customer service. Couldn’t have asked for anything better. Thank you so much!

Ismael G 
Rating:
4.0

Computer system was down during the pick up process. We waited close to 2 hours. Otherwise the experience would have been excellent!

Renee C  |  First Impressions 
Rating:
2.0

It was the size that we wanted, but we weren’t told that the height was so small that our refrigerator would not fit through the door. There was also no light inside the unit and we also weren’t told that we would have pipes running through our unit as well, which made even less sense being that the units height was so low. We hit our heads painfully multiple times. Also the restroom ALWAYS smelled like a sewer leak, the closing hours were way too early for working people like ourselves and the glass doors to get in were always troublesome. It was way too expensive for all these inconveniences. Competitors are half the price.

Rafael O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID G 
Rating:
5.0

Customer did not leave a comment.

Fredrick C 
Rating:
5.0

Nothing. Jennifer was very knowledgable and helpful. In planning our rental.

John M 
Rating:
4.0

All U-Haul reps from reservation to confirmation were very courteous and I'm grateful U-Haul provides "live" service from humans and did not force me to use an app. Thank you

valerie p 
Rating:
4.0

Customer did not leave a comment.

Sonia S 
Rating:
5.0

Customer did not leave a comment.

RICARDO C 
Rating:
5.0

Great staff!

Kenneth C 
Rating:
3.0

The Manager David was very professional

DENNIS T 
Rating:
5.0

Customer did not leave a comment.

Jimena L 
Rating:
5.0

Customer did not leave a comment.

Jorge O 
Rating:
4.0

Customer did not leave a comment.

MARIO B 
Rating:
5.0

i think there is something small and furry living in the cab of the truck

ANITA G 
Rating:
3.0

You need to ensure the vehicles are properly maintained, I had to drive the vehicle with no air conditioning and it wasn’t very comfortable during these hot days.

Frank S 
Rating:
5.0

All good—team very helpful and receptive. Thank you David and crew for your support!

Dara V 
Rating:
5.0

Customer did not leave a comment.

Emilsorin M 
Rating:
5.0

Great experience. Quick efficient take easy.

MARVIN M 
Rating:
5.0

Excellent customer service. 10/10!

Jessica P 
Rating:
5.0

Thank you for the great customer service. Employees were friendly and attentive. We will definitely come back and highly recommend to family and friends!!

rickey h 
Rating:
5.0

i have been very satisfied with competence and time frame and service, will reuse again and will recommend. A small problem with my car wiring was solved with a nice trick and helped me to go for my journey, thank you!

Emanuele B 
Rating:
4.0

Your review doesn’t go deep enough. I can say sure the equipment was clean and maintained at first sight, but once driving I can say the vehicle pulled hard to the left and the windshield wipers were defective. Also, all your vehicles should have locking gas caps. We had fuel stolen (siphoned) in Albuquerque, NM. Thieves are thieves, but not having a way to prevent theft is a problem. Who is to say someone doesn’t pour sugar in the tank? Would that have been my fault? You need locking gas caps.

Derek G 
Rating:
5.0

I had a great experience with Matt who attended me. I came in to pick up a cargo van and really needed a truck. He made it happen, use it and returned it w/in 2 hours. I do appreciate their services and would go back to them.

Jose C 
Rating:
5.0

Customer did not leave a comment.

WILLIAM D 
Rating:
5.0

Customer did not leave a comment.

HECTOR L 
Rating:
5.0

Customer did not leave a comment.

jill b 
Rating:
4.0

Customer did not leave a comment.

Regina M 
Rating:
5.0

Nothing At All..”Keep Up The Good Work “..!!

TROY C 
Rating:
5.0

Service was excellent

Charles A 
Rating:
5.0

Good experience

Jose C 
Rating:
5.0

The staff is amazing so helpful and kind. Made my experience great. Jennifer is such a beautiful person kind goes above and beyond to help. The manager is great as well so kind and so willing to help me feel comfortable and safe with there facility.

Manuel F  |  First Impressions 
Rating:
5.0

Customer service is amazing!

MERCEDEZ Q 
Rating:
5.0

Customer did not leave a comment.

Luis V 
Rating:
4.0

Have more than one employee working on a Saturday morning. He was an excellent employee!

Jill B 
Rating:
5.0

Excellent service here, friendly and capable staff

Alec H 
Rating:
5.0

Customer did not leave a comment.

DANIEL G 
Rating:
2.0

The man behind the counter needed a personality. He offered no information and set the return location wrong. There was no pin in the trailer hitch to hold it onto my vehicle. I had to purchase a pin to safely transport my trailer.

Denise M 
Rating:
4.0

Move out was easy and the staff was helpful.

Timothy G  |  Overall Experience 
Rating:
5.0

Customer service at this location was excellent as always they go above and beyond to help their customers.

JOSEPH P 
Rating:
2.0

I got to the lot at 6am and left at 6:55am!!!! The U-Haul app was useless so SLOW and when i arrived my truck wasn’t where it needed to be i had to go look for it in the lot full of 30+ trucks. The lock #2 where i had to get the key out was such a PAIN because we put the right code which btw it was “DEAD” (wasn’t ok w that when I’m about to drive a 20” truck that says DEAD didn’t make me comfortable ) but when finally we get the key out of LOCK #2 and go to the “ASSIGNED TRUCK” it’s not opening it !!!!! I had to wrestle to see if that was even the right truck ?!!! Cuz the key wasn’t opening it !! So THEN i MYSELF went TRUCK BY TRUCK with the key that was given to FIND THE RIGHT TRUCK!!! After 10 different truck attempts FINALLY THE KEY WENT THRU IN 1 of the trucks !!!! And the truck was not where it needed to be for me to pick up.!!!!! When i finally turned on the truck IT HAD NO GAS !!!! FULLY EMPTY!!!!!!! NOT FAIR !!! I spent $55 filling it over half and LEFT YOU GUYS WITH AN ENTIRE HALF OF MY GAS MONEY!!!! i only drove 13 miles so I LOST MONEY FILLING UP YOUR TRUCK!!! and because of the lack of organization and leaving the LOT at 6:55am AND NOT 6AM like i planned i HAD TO PAY $198 EXTRA for the MOVERS i hired !!!! If it wasn’t for all the chaos i had to deal with in the AM when picking up the truck i wouldn’t have had to buy an EXTRA HOUR of movers !!! You guys held me back and made me spend DOUBLE !!!! It was overall a bad experience !!! I’m a pro and know how to do uhaul and everything so I’m not new at this and this was a HORRIBLE WAY TO START MY MOVE !!!!!! I want you guys to do right by me and at least refund me $40 for the gas i left in your tank. Call me 3234803207 THANX

Norma A 
Rating:
5.0

Customer did not leave a comment.

RONALD S 
Rating:
5.0

Customer did not leave a comment.

Dmitrii N 
Rating:
5.0

Rented a tow dolly for a cross country trip. The connector for the wiring failed leaving me no lights on the tow dolly only hours into our 2600 mile trip. I found one wire broken at the connector and another wire that had been repaired with a non waterproof crimp connector that was mo longer connected.

Wayne I 
Rating:
5.0

Good afternoon, the Manager David has excellent customer service skills. His very knowledgable and helpful. Thank you.

SUSAN O  |  First Impressions 
Rating:
5.0

Can’t ask for improvement. My hitch height wasn’t right, but they help me out with one of their own appreciate it.

Nicholas A 
Rating:
5.0

Customer did not leave a comment.

CHANEL P  |  First Impressions 
Rating:
5.0

Great service

Christian B 
Rating:
5.0

Customer did not leave a comment.

Vicky J 
Rating:
5.0

Customer did not leave a comment.

Anthony R 
Rating:
5.0

Customer did not leave a comment.

Greg O 
Rating:
4.0

Customer did not leave a comment.

Kristina G 
Rating:
5.0

Customer did not leave a comment.

Lonnie A 
Rating:
4.0

Customer did not leave a comment.

Brian B 
Rating:
5.0

I don't remember her name but she was cute and very helpful. Got me out of there fast.

Matthew N 
Rating:
5.0

Customer did not leave a comment.

Luis E 
Rating:
1.0

Horrible service always busy and packed rented a cargo wasn’t a cargo it wasn’t a van they said I driveddddd 102 miles going back to Whittier saying I owed 95 bucks they tried getting over on me

Corrina C 
Rating:
5.0

Customer did not leave a comment.

Patrick M 
Rating:
5.0

Would absolute recommend this location, this is the best in the area. Great staff, great communication and overall experience.

Gabriel F 
Rating:
5.0

Excelent Excelent Thank you

Alejandro V 
Rating:
3.0

Customer did not leave a comment.

Kyle B 
Rating:
4.0

Person I was helped by was very professional and took care of my rental needs.

Jesus P 
Rating:
5.0

I understand it is expensive to have workers, but only having two people checking out equipment on a weekend cause for a very long wait. The employees there were excellent and very helpful.

jason S 
Rating:
4.0

Customer did not leave a comment.

Florence N 
Rating:
5.0

Customer did not leave a comment.

Ruben G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl A 
Rating:
5.0

Great service

Elkin N 
Rating:
5.0

nothing!

Glen M 
Rating:
5.0

Customer did not leave a comment.

Ricardo E 
Rating:
5.0

customer service was perfect. we were in/out with no problems.

Natalie S 
Rating:
5.0

N/A

Brandi W 
Rating:
4.0

Customer did not leave a comment.

Moises H 
Rating:
1.0

First of all I had to call several times to notify them that the u haul truck I rented was illegally towed. I called Friday the 17th . I was told I would get a call next day Saturday the 18th in the morning. No call received. My calls kept going to corporate and I I can do was leave messages. The whole weekend past and no one reached out to me. Meanwhile the fees kept adding up because the truck was sitting at the impound. We were told that we could not take it out. That it had to be the company. Ended up going to the office on Monday the 20th to see what was going on . The manager was rude and did not care what we had to say. He said I was banned from ever renting a truck with u haul. All of my belongings are inside the truck still. I am being charged rental fees until today when the last time I had truck was Friday morning. The company did nothing to get truck out until today Wednesday the 22nd. I should not have to pay all the ridiculous fees that I'm getting billed for. I will file a grievance.

Jackie F 
Rating:
3.0

Customer did not leave a comment.

paul f 
Rating:
5.0

The staff were very nice and helpful.

Nancy R 
Rating:
5.0

Great, quick, and efficient, service during my rental! Will rent from this U-Haul again when needed.

Mark G 
Rating:
5.0

Customer did not leave a comment.

Susan H 
Rating:
5.0

Best trucks in county 👌

OSCAR E 
Rating:
5.0

Customer did not leave a comment.

Maria C 
Rating:
5.0

Good service

Felix S 
Rating:
5.0

Customer did not leave a comment.

Ada M 
Rating:
3.0

I should have checked myself, but I reserved a trailer and two furniture dollies. When I arrived, I was told they only had one dolly. I said I would take the one. I thought it was put in the trailer, but it wasn't. I didn't have time to go back to get it. Made the moving day a pain having to use a regular dolly for everything. If I recommended this location, I would let people know to check everything they ordered is there themselves.

Mike T 
Rating:
5.0

I was very happy with the customer service and the pickup I rented ! Thanks to all at Uhaul!

Ann R 
Rating:
5.0

Great customer service experience!

Thomas F 
Rating:
5.0

Nothing keep doing what you're doing, thanks and I will rent from you again.

LEONARD M 
Rating:
5.0

Customer did not leave a comment.

DAVID B 
Rating:
5.0

Staff was friendly and efficient.

Phillip J 
Rating:
5.0

Great service, great location

Gabriel F 
Rating:
4.0

Customer did not leave a comment.

Henry H 
Rating:
5.0

Continue providing excellent service!

Monica L 
Rating:
5.0

Driver door would not close properly. Passenger side weather seal came loose, truck pulled to the right

Lawrence C 
Rating:
5.0

Siempre

rosvin d 
Rating:
2.0

There's no point of doing mobile check in since never received the code on time had ro wait in line over 27 minutes since only one representative was helping all the customers. Annoying service

Grace C 
Rating:
5.0

Very helpful!

David M 
Rating:
5.0

Customer did not leave a comment.

Ronald R 
Rating:
5.0

David was very helpful and patient as I was a first-timer at using UHaul storage.

WILLIAM B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steve S 
Rating:
5.0

Customer did not leave a comment.

Jun R 
Rating:
5.0

Just a suggested, there was luckily a very short wait at the time I went, but a few chairs for waiting customers, as I am handicapped. Thanks

Derek E 
Rating:
5.0

Used the trucks many times over the years always good service.

EDWARD R 
Rating:
5.0

Van was great - parked in my driveway overnight - after moving the van we realized that there was a major oil leak (patch of oil about 1 foot in circumference) from the engine. It will be tough to clean but will eventually get it clean. My concern is for you vehicle - with that much oil leak it might me a major issue if you loose too much engine oil and no one pays attention to that issue. The van only had 12K miles - not good with how much oil was in my driveway. Overall happy with the value and the use of the van.

Marc C 
Rating:
5.0

Explain the 1/4 tank of gas rule at time of rental

BERNARD E 
Rating:
5.0

I have been a customer for a long time but everything was great

Keith P  |  First Impressions 
Rating:
5.0

I am happy and satisfied with the staff at this facility. They helped me so much and very accomodating with my needs. Thank you.

Fatima D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Abdalmalik H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

wendy b  |  First Impressions 
Rating:
4.0

I’ve used other storage facilities in the past. I didn’t expect too much from any of them and wasn’t treated like a valued customer. At uhaul from the very start I things were smooth. Truck was returned to my new storage no problem. Online reservation without ANY complications. Need any rules or questions clarified always atleast one employee avail to assist . Knowing my belongings were secure eased the transition auto pay monthly took away the stress of having to go in to pay I can go on forever best experience I’ve ever had with a storage facility thanks UHAUL

Sharon M  |  Overall Experience 
Rating:
5.0

David was super helpful and attentive to my needs. My only complaint is I’ve called a handful of times and the office number redirects me to a call center when I need answers to questions pertaining to the facility that no one else can answer but the staff

apolo a  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janice K  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Paul T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LARRY M  |  Overall Experience 
Rating:
5.0

I don't know if most people walk into Uhaul grungy looking from working hard to pack things up but I do! That didn't stop the employees to greet me with respect and friendliness.

angelique w  |  First Impressions 
Rating:
3.0

They are friendly 👍

maria i  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carlos C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lawrence M  |  Overall Experience 
Rating:
5.0

David provided great customer service.

Susan O  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mireya M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHAWN P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nadine C  |  Overall Experience 
Rating:
5.0

Associate made it swift and easy very helpful . The best experience I've ever had with U haul.

ANNETTE V  |  First Impressions 
Rating:
5.0

Thank you to all the staff that helped me from the start to the end.i Appreciate your professionalism not only that, but you're security. In a time where scammers and hackers are out To come up, I'm someone U-haul. Acted speedily and professionally and solved the problem right away.

JESSE C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

monica a  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rafael P  |  Overall Experience 
Rating:
5.0

Great staff, friendly and welcoming.

edgar s  |  First Impressions 
Rating:
5.0

The location manager was extremely helpful. He explained everything and move-in was easy.

Carlos C  |  Online Move In 
Rating:
4.0

Wish the access hours were 24/7.

Jennifer C  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

CATHY G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARIA M  |  Overall Experience 
Rating:
5.0

I was pleased and satisfied with each and every member of the staff. They were extremely helpful and courteous with every request or question I had. Front top to bottom....this has been the best experiences to-date that I have had with moving and storage.

Ali B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ross B  |  Overall Experience 
Rating:
5.0

My normal reaction to a request for an evaluation is “sorry I don’t do evaluations.” This u-haul is an outstanding exception. They’re polite, helpful, always pleasant and very reasonable in their pricing over a prolonged period. A pleasure to do business with. Thank you!

Lee F  |  Overall Experience 
Rating:
1.0

The unit size is bad, and the height is way too low, I am very disappointed in having to pay nearly $200 for a extremely small unit, both in size and height.

Linda H  |  First Impressions 
Rating:
1.0

didn't even purchase this service and they've been charging me. never go to this branch it's scam

Jieun L  |  Overall Experience 
Rating:
4.0

I wish there were longer hours to access the storage facility. The two employees I have dealt with most often have been very helpful. On the other hand, one employee yelled at me because the sliding door to access storage facility had no power so door had to be open and closed manually. I assumed the front desk knew about this, but this employee yelled at me and told me I should have let him know the door wasn’t working. This incident happened this month and I have only had the storage unit since beginning of December. How was I supposed to know they didn’t know. Seems like this employee or someone that day did not bother to check everything out before opening up for business.

GREGORY V  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James S  |  First Impressions 
Rating:
1.0

I called to find out what the latest time was to move my stuff into my storage. I was told by 2 people from your call center I could Have late access as long as I get there before they close do let them know. I got there at 10 to 5. They wouldn’t let me in. So I asked what I’m supposed to do with my full uhaul of stuff. They told me Come back tomorrow. So now I have to go back today with no help because my help I had yesterday came from 2 hours away. And I have to work today. So now o have to pay for an extra day for the uhaul and pay to hire help to unload it because of your staffs incompetency. They were very rude and unprofessional

Loni T  |  Online Move In 
Rating:
5.0

The staff was exceptional. They did everything humanly possible to accommodate me with any possible issues that I had. I would recommend this facility to anyone who appreciates good old fashioned business ethics and honesty. Great People.....Thanx

James C  |  Overall Experience 
Rating:
4.0

You were what I needed when I needed it prices were reasonable your customer service reps were above expectations and all together made my very stressful situation so much easier thanks again

Sharon M  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Marc S  |  Overall Experience 
Rating:
4.0

Very helpful in my move

CHARLES O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NICOLE S  |  First Impressions 
Rating:
5.0

Perfect for my needs

krystoffer s  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela C  |  First Impressions 
Rating:
5.0

Was great for my storage needs !

nicole t  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SAM S  |  Overall Experience 
Rating:
5.0

Jennifer was so great! She made my experience with U-Haul so easy and fast and convenient! Her attitude was excellent so patient with me and understanding to my needs. This girl deserves 10 stars!!

Vanessa R  |  First Impressions 
Rating:
5.0

Happy to rent from your facility .

Luis L  |  Overall Experience 
Rating:
5.0

Was a great facility and I would not hesitate to recommend it to any wine family and friends

Karin t  |  Overall Experience 
Rating:
4.0

Just wish there were light(s) inside the unit so you can see better

Anthony C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

martha q  |  Overall Experience 
Rating:
4.0

Additional lighting on the second floor could be added in the far corners to make them more visible.

Shane P  |  Overall Experience 
Rating:
3.0

The most inconvenient part of this facility is having a unit in the 2nd floor and no lift or elevator access. The lighting is fine but the timer goes out too soon. The staff for the most part was ok except for an employee named Sebastian who was really rude when I threw out trash in the bin threatening me that I could be fined 500$ for throwing out trash. Of which I had asked in the past if it was for customer use and was told yes. As there is no other trash bin option. He stared me down and made it was uncomfortable to go there. This uncomfortableness happened every time I went there. He should be taught customer service and to not be threatening!

Cynthia Z  |  Overall Experience 
Rating:
5.0

Great service at this location. Clean and taken care of

Luis V  |  Online Move In 
Rating:
5.0

David very nice to do business with very helpful.

Sky J  |  First Impressions 
Rating:
5.0

Bernie and Jennifer were very helpful and knowledgeable in answering all my questions. They recommended the perfect size storage for my needs. I would definitely recommend this u haul facility to friends and family. Clean, good security, and friendly service.

Adalberto L  |  First Impressions 
Rating:
5.0

Great service, never had an issue.

Gloria M  |  Overall Experience 
Rating:
1.0

The workers at the storage unit were great and very helpful. The online experience was horrible, it kept hitting me out and not taking my information. I was misinformed. Not only was I told that I would have 24hr access to my ingot by a phone representative, it was posted at their location. When I arrived after office hours I was locked out. Even though I did the online check in and receiveded my access code. Also, the storage location that was scheduled for me was 30 mins from where I needed. So not only did I add unnecessary miles and gas, when I called support they charged me for the extra day on the truck. I ended up paying about $100 more because a Rep told me I could access my storage unit 24 hours and didn't have the correct information. I was told that they used to be 24 hrs but not anymore.

Miriam M  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Yadira G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Angelica J  |  Overall Experience 
Rating:
5.0

There were no lights in my unit but I felt all my stuff was safe which is the most important!

DONNA H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tristan L  |  Overall Experience 
Rating:
5.0

I was there for almost 2 years and the staff was awesome! thank you again for everything you did for us the Wilson family

marla w  |  Overall Experience 
Rating:
5.0

So good.... They have to use waiting lists. Cause everyone wants it.....

James C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

loraine h  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

William T  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

malou t  |  Overall Experience 
Rating:
5.0

Staff was helpful and friendly.

BLANCA Y  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cathy q  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francisco A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

crystal g  |  Overall Experience 
Rating:
4.0

Took 5 years to get a light over my unit other than that it was good

BENJAMIN C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda C  |  Overall Experience 
Rating:
4.0

The website said you will get a free lock. They charged me $13

Orrin L  |  Online Move In 
Rating:
5.0

Staff Very friendly and helpful at the front desk. Explained clearly. Tour us around. facility is clean. I'm happy and would recommend this uhaul storage to friends and family.

Rebecca S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Krystle C  |  Overall Experience 
Rating:
3.0

The biggest problem is the fact there is no elevator and furniture is heavy. It slows down the movers.

DONNA H  |  First Impressions 
Rating:
2.0

When I tried to call there very rarely picked up the phone. My items removed from storage facility had mouse poop on it and I did not bring it with mouse poop. However, staff were friendly and helpful.

jody b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric K  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Letica G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeannette g  |  First Impressions 
Rating:
5.0

The facility was always clean and I felt my belongings were safe and secure I would highly recommend this Uhaul dealer.

greg l  |  Overall Experience 
Rating:
5.0

Friendly professional personnel

Joseph H  |  First Impressions 
Rating:
5.0

Great

ARMANDO P  |  Overall Experience 
Rating:
3.0

First time renting a storage unit and this location was down the street. My only negative experience was not being given an access card to enter the facility. What good is storage w/o access.

Shea S  |  Overall Experience 
Rating:
5.0

Great

jose r  |  Overall Experience 
Rating:
5.0

The staff members are friendly. During our moving day in hot California, one staff member offered us three cold bottles of water. On a visit, I was having problem using my access card there came help

Adesoji O  |  Overall Experience 
Rating:
5.0

tried works hardly for customer, kindness, effort

IL P  |  First Impressions 
Rating:
3.0

The facility has a major flaw in design with only one place to get in and out so one truck loading or unloading blocks easy access to others. The toilet was backed up. Staff was good though busy.

Sharon m  |  Overall Experience 
Rating:
5.0

I keep coming back to UHaul for the above reaaons, excellent customer service.

EVELYN A  |  Overall Experience 
Rating:
5.0

The people at Leffingwell were the best. Thanks so much for all your help.

Mandie W  |  First Impressions 
Rating:
3.0

Front desk staff were slow and not very helpful

Rand H  |  Overall Experience 
Rating:
5.0

All the staff were pleasant and helpful. I had problems with my key card working on day one. They got it fixed in a jiffy.

maryce a  |  Overall Experience 
Rating:
5.0

I was helped in a timely manner

David S  |  First Impressions 
Rating:
5.0

Staff was very helpful, knowledgeable and friendly.

Lisa L  |  Overall Experience 
Rating:
5.0

The pick up location: The truck was dirty, had to wait an hour for rep to learn system. The drop off at Leffingwell- tge reps were amazing.

maryce a  |  First Impressions 
Rating:
2.0

Do not have enough staffing. I removed my belongings do to the rise of monthly payment. The payment increased do to repairs on roof.

FELIPE C  |  Overall Experience 
Rating:
5.0

Absolutely wonderful service. A great place to keep everything safe.

Mary/Kenneth M  |  Overall Experience 
Rating:
5.0

Great help wonderful attitudes!

kevin w  |  Reservation 
Rating:
4.0

Very easy to access the units. Staff was helpful and friendly. Thanks!

LYNDA G  |  Overall Experience 
Rating: