Comentarios del cliente para U-Haul Moving & Storage at Leffingwell Rd

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Leffingwell Rd

Grado total:

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greg l. | Overall Experience |
Grado:

The facility was always clean and I felt my belongings were safe and secure I would highly recommend this Uhaul dealer.

Michael R.
Grado:

Great customer service and accommodated my moving needs. Thank you.

Leah M.
Grado:

El cliente no dejó un comentario.

Alejandro G.
Grado:

The staff is extremely helpful and courteous. I'll rent here again

Rose L.
Grado:

El cliente no dejó un comentario.

Johanna T.
Grado:

El cliente no dejó un comentario.

greg L.
Grado:

Nothing that I can say. Excellent customer service to rent and reserve over the phone, and drop off the next day super easy and again amazing customer service at the counter. Thx!!

Shing C.
Grado:

El cliente no dejó un comentario.

Joseph K.
Grado:

El cliente no dejó un comentario.

In Sook L.
Grado:

El cliente no dejó un comentario.

Jeffery K.
Grado:

The help where above and beyond to get me hooked up High 5

Shelley S.
Grado:

Nothing to improve, service was great, when I returned dolly, worker assisted me in getting it out of my vehicle & walked it in & checked me out as returning dolly.

Anthony M.
Grado:

i tried to use another u-haul location that wasn’t a full on place and wasted an hour of my day. next time i’ll just go to a uhaul location and not do so. the uhaul team were great and quick. thank you.

Eduardo L.
Grado:

El cliente no dejó un comentario.

Earl N.
Grado:

El cliente no dejó un comentario.

Stephen S.
Grado:

Great customer service

Marie S.
Grado:

There were cigarette buds in the tray and there was no seat belt for middle seat. Customer service was great!

Janet H.
Grado:

The price to rent a van for 24hrs is way over priced at $70. I was told over the phone the price was $20 plus taxes. I rented a small box truck in Washington for 24hrs for under $30 with all fees. I have rented from other uhaul companies in other states and the price waa never this high. This is robbery.

Joseph H. | First Impressions |
Grado:

Friendly professional personnel

Jeffery F.
Grado:

El cliente no dejó un comentario.

Eric K.
Grado:

Staffs are very friendly and sevice so fast

Jahoon K.
Grado:

El cliente no dejó un comentario.

Ugo O.
Grado:

El cliente no dejó un comentario.

Elena E.
Grado:

El cliente no dejó un comentario.

Carol M.
Grado:

El cliente no dejó un comentario.

Lisa M.
Grado:

Better customer service

Kurt I.
Grado:

Excellent experience professional team.

Mike Y.
Grado:

a location closer to home

Rose T.
Grado:

Not a thing!

David H.
Grado:

El cliente no dejó un comentario.

Lawrence S.
Grado:

El cliente no dejó un comentario.

Cynthia S.
Grado:

The staff was helpful, knowledgeable and very pleasant. Our visit there was quick and efficient. Would definitely travel a little further to come to this location rather than the ones close to me

Lisa C.
Grado:

There is nothing that could have been done with my experience. There was a few people in line and 2 More cashiers came out total of 3 our was very quick and did great job. When I returned truck the guy was very nice and made a easy drop off

George H.
Grado:

El cliente no dejó un comentario.

Andrew S.
Grado:

El cliente no dejó un comentario.

Clorinda R.
Grado:

the Door latch kept getting stuck when you opened it

Edward L.
Grado:

Outstanding service, Matt was particularly helpful. Will comeback again.

David K.
Grado:

Excellent experience. The gas and brake pedals were very slick from Armoral which made it dangerous. I was ok but someone could slip off pedal in traffic, etc.

Angel H.
Grado:

Awesome customer service!!

Amy S.
Grado:

We were given the key to our truck but not shown where everything was. It was dark and we couldn't find how to release the emergency brake or anything. We had to get back out of the truck with the door open to shed light on where are the important buttons/pedals were located.

Steven H.
Grado:

This is a professional rental team. They're terrific, highly recommend!

Mary S.
Grado:

continue with fast and friendly service..

Karen K.
Grado:

Everything was perfect. Everyone who I dealt with was polite, and jovial. This location, is my preferred location. Thanks for the experience.

Kirstyne L.
Grado:

El cliente no dejó un comentario.

Angela F.
Grado:

El cliente no dejó un comentario.

Therese S.
Grado:

An employee was nice enough to connect our auto trailer to the moving truck but hooked up the chains in wrong order and did not give us any information about the side panel that dropped down to allow the car door to be opened. That would have helped a lot. We found all of this out when we dropped off the auto trailer in Oregon.

craig P.
Grado:

I reserved a truck at a location a mobil station next to were i live at a certain rate 2 weeks in advance , i went to get the truck they told me sorry go somewhere else at the last minute i had to rdnt another truck at a different location and it coast me 50 dollars more and alot of stress

Jorge C.
Grado:

Nope all was good.

Irma M.
Grado:

Everything was so smooth, quick, and easy! Thank you!

josaphine G.
Grado:

El cliente no dejó un comentario.

Francisco T.
Grado:

Very friendly and helpful .work with us

James D.
Grado:

Not sure so far who ever manages this place does it right.

Katherine L.
Grado:

El cliente no dejó un comentario.

James D.
Grado:

Not really sure. These guys, Matt the GM really does a great job. I have a storage on the premises and have rented many times over the years. The staff is friendly, knowledgeable and very helpful.

Brian C.
Grado:

El cliente no dejó un comentario.

Andrew M.
Grado:

El cliente no dejó un comentario.

ARMANDO P. | Overall Experience |
Grado:

Great

William S.
Grado:

Guys were great and friendly easy drop off no issues.

Haruhiro F.
Grado:

I was quoted $93 at Fontana location off Jurupa and the attendant made a reservation. When I got email confirmation, I called due to pick up location being 10 miles away from starting point. I made reservation for Cerritos to Fontana, but was entered from Fontana to Cerritos and the rental went up to $133. I placed an issue through 800 line and was informed that I would hear from them in 3-5 business. I have not received any correspondence. Personal phone number is (909)730-9505

vince A.
Grado:

The Whittier location always does a great job. They are professional and always do a great job.

Alvin T.
Grado:

El cliente no dejó un comentario.

John B.
Grado:

El cliente no dejó un comentario.

Larry M.
Grado:

On point service fantastic staff.

Young A.
Grado:

El cliente no dejó un comentario.

Dustin F.
Grado:

Matthew was awesome. Went BEYOND to accommodate. All staff were pleasant and knowledgeable. Only wish U haul could fix mobile check in. Its pretty awful.

Armon S.
Grado:

The agents were very helpful and accommodating. The truck was fantastic but a bit tight for three adults. Thank you.

Don P.
Grado:

The recovery team can kick rocks, but every time I go to this location the guys are great they all are a hard working and efficient team. Very courteous and I just couldnt say enough good. Thanks

Anna M.
Grado:

A+ service, excellent Customer Service.

JAMES M.
Grado:

Not at all Matthew is very very helpful

Marie A.
Grado:

El cliente no dejó un comentario.

Anthony B.
Grado:

Guy at counter said if I didn't want drop off a certain location that any location was fine. I called they need to know where you are dropping the truck.

Johnny D.
Grado:

El cliente no dejó un comentario.

Rick M.
Grado:

El cliente no dejó un comentario.

Martha M.
Grado:

I could not get the mobile check in to work? Very frustrating! Other than that it was good. Polite and helpful staff

Adam D.
Grado:

El cliente no dejó un comentario.

Shea S. | Overall Experience |
Grado:

First time renting a storage unit and this location was down the street. My only negative experience was not being given an access card to enter the facility. What good is storage w/o access.

Mcray Y.
Grado:

El cliente no dejó un comentario.

Dillon T.
Grado:

El cliente no dejó un comentario.

Troy E.
Grado:

Outstanding customer service! Thanks for a easy and great experience.

William R.
Grado:

El cliente no dejó un comentario.

iliana C.
Grado:

The prices advertised are deceiving. $19.95 but paid $100.00 +. That's crazy.

William C.
Grado:

Thank you all very much! Very thankful for this location as I use it often!

Joseph P.
Grado:

El cliente no dejó un comentario.

Connie S.
Grado:

El cliente no dejó un comentario.

Phillip R.
Grado:

need clear better instruction on how / what vehicle trailer should look like when vehicle is attached - had to fight and the webbing to straighten out and get ready for vehicle - I had never used trailer to vehicle before - the moving van was in excellent shape and brand new

Arturo M.
Grado:

El cliente no dejó un comentario.

James C.
Grado:

The service rep that rented me trailer to me and was also there to receive it was awesome. Quick, helpful, and a cool dude.

Raymond G.
Grado:

Hire more employees/managers, like Matthew........he was professional, friendly, courteous, and spoke highly of U-Haul! He seems very happy with his job!

Charles M.
Grado:

Great!!!

Elsa C.
Grado:

El cliente no dejó un comentario.

Steven C.
Grado:

drivers door didn't close all the way --- light on inside vehicle. I had to pull door extremely hard to get it to close properly

Barry O.
Grado:

El cliente no dejó un comentario.

Edward L.
Grado:

Matt provided excellent service

Sharon P.
Grado:

El cliente no dejó un comentario.

Jarrod L.
Grado:

I can not emphasize enough how friendly, professional, and helpful the staff was. I would have preferred to pick up all my equipment from the same location, however, the staff at Leffingwell helped me with everything despite my needing to pick up the car hauler from another spot.

Mike N.
Grado:

El cliente no dejó un comentario.

Michelle B.
Grado:

El cliente no dejó un comentario.

Robert M.
Grado:

Great staff very helpful

Stephen K.
Grado:

Just like picking up the equipment, dropping it off was effortless for us. Manager was knowledgeable and professional.

John M.
Grado:

Great facility, obviously well maintained equipment and an incredibly helpful staff. I would recommend this and will definitely use them again in the future!

Rown A.
Grado:

After hour drop off website. Not user friendly. Could not check it in even with all the codes emailed to me. The employee at the Leffingwell Uhaul was very helpful in completing my rental process.

Larry M.
Grado:

Always a great experience.

Paul F.
Grado:

El cliente no dejó un comentario.

Josue D.
Grado:

El cliente no dejó un comentario.

jose r. | Overall Experience |
Grado:

Great

Adesoji O. | Overall Experience |
Grado:

The staff members are friendly. During our moving day in hot California, one staff member offered us three cold bottles of water. On a visit, I was having problem using my access card there came help

IL P. | First Impressions |
Grado:

tried works hardly for customer, kindness, effort

Sharon m. | Overall Experience |
Grado:

The facility has a major flaw in design with only one place to get in and out so one truck loading or unloading blocks easy access to others. The toilet was backed up. Staff was good though busy.

EVELYN A. | Overall Experience |
Grado:

I keep coming back to UHaul for the above reaaons, excellent customer service.

Mandie W. | First Impressions |
Grado:

The people at Leffingwell were the best. Thanks so much for all your help.

Rand H. | Overall Experience |
Grado:

Front desk staff were slow and not very helpful

maryce a. | Overall Experience |
Grado:

All the staff were pleasant and helpful. I had problems with my key card working on day one. They got it fixed in a jiffy.

David S. | First Impressions |
Grado:

I was helped in a timely manner

Lisa L. | Overall Experience |
Grado:

Staff was very helpful, knowledgeable and friendly.

maryce a. | First Impressions |
Grado:

The pick up location: The truck was dirty, had to wait an hour for rep to learn system. The drop off at Leffingwell- tge reps were amazing.

FELIPE C. | Overall Experience |
Grado:

Do not have enough staffing. I removed my belongings do to the rise of monthly payment. The payment increased do to repairs on roof.

Mary/Kenneth M. | Overall Experience |
Grado:

Absolutely wonderful service. A great place to keep everything safe.

kevin w. | Reservación |
Grado:

Great help wonderful attitudes!

Greg G. | Overall Experience |
Grado:

Very easy to access the units. Staff was helpful and friendly. Thanks!

Greg G. | Reservación |
Grado:

Very happy with the customer service. They were all very willing to help with every issue that came up. Thanks!

Jennifer V. | Reservación |
Grado:

The staff was very helpful and knowledgeable. Most importantly, the process was quick and painless.

Sharron P. | Reservación |
Grado:

Great way to get my belongings across the country. Would be nice if the 4X8 trailer had a tongue stand so the trailer could be separated and rehitched from/to the vehicle more easily.

No reviews have been submitted for this location.

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