Customer Reviews for U-Haul Moving & Storage at L St

6,716 comentarios

8616 L St   Omaha, NE 68127
(N Industrial Rd)

(402) 592-2230

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(402) 592-2230

8616 L St
Omaha, NE 68127
(N Industrial Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Parker and staff were very very polite and helpful.

Barbara W.  |  First Impressions 
Clasificación:
5.0

Excellent staff

BARBARA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cory C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erika M. 
Clasificación:
1.0

Charged me $9 and some change for 2 gallons of fuel. Both before and after receipts show exactly same spot on fuel gauge at 3/4 a tank. I drove the vehicle less than 8 miles. Before I returned the vehicle I stopped at the gas station and added almost 2 gallons of fuel myself! It does not take 4 gallons of fuel to travel less than 8 miles. Not only that but the fuel marker is in the same exact spot before and after on the vehicle and on the receipts.

Donald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan M. 
Clasificación:
3.0

I brought truck back early and they charged me for the full day wasn't to happy with that will go to another location next time I rented truck for 2 days had it back by 5:20 when it didn't need to be back until 8am next day should of been pro rated but they charged full day would like the difference back but I know it's not going to happen it is what it is

Jason B. 
Clasificación:
5.0

The staff at this location did a good job and I will likely be back next year at this same time for next year's rental need. Thank you. Please let the staff know I said THANKS!

EDWARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew H. 
Clasificación:
4.0

The first truck had a bad transmission and I had to return it

GEORGE H. 
Clasificación:
3.0

Representative made mistake on our rental return location, if it hadn't been for representative at rental return that could have cost extra for coming back to wrong location.

Steven R. 
Clasificación:
5.0

El servicio es exelente muy amable y de una ayuda extraordinaria am momento de ofrecer Las opciones .muy complacido con Uhaul

Diane Hatz H.  |  First Impressions 
Clasificación:
3.0

The customer has to make sure they do what they say they are going to do! They do remember what they say they are going to do but the customer still has to check back with them to get things fixed. They are friendly and and work to correct the matter right away when you ask.

Jeff T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
2.0

One tire is very lower pressure, therefore I have to come back to let them fixed it. It cost 20 miles more, so does $20 more.

Huachun W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Autumn S. 
Clasificación:
5.0

There were no furniture pads included in our initial uBox rental.

Jessica K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE R B. 
Clasificación:
5.0

Very efficient and easy to rent through this location. Would definitely rent again!

Kristine or Stev T. 
Clasificación:
3.0

Remember to include additional equipment like dolly and other items in the truck for customer.

Scott B. 
Clasificación:
5.0

Drop off was smooth and quick. Excellent experience.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

amanda L. 
Clasificación:
5.0

Customer service was great with very little wait time.

Gary G. 
Clasificación:
5.0

the only thing is the windows and mirrors were not clean and i had to windex inside and out of all windows.

DOUGLAS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johanna W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane B. 
Clasificación:
5.0

Pictures for what the vehicle looked like were slightly outdated but it was super minor. I just didn't want to get dinged for the scratches that were there. Also the fuel was only at a quarter tank. Didn't need much but if I did, that would have been a pain. Otherwise, awesome and painless experience!

Paul W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lillian J. 
Clasificación:
3.0

The trailer was looked at for 1 second by an associate then he said your professional drivers lights work. We had to spend $55 dollars to get temporary magnetic tail lights just to make it back so we didn't get a ticket

KEVIN G. 
Clasificación:
5.0

Nothing-great experience again! I love this U Haul location.

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER K. 
Clasificación:
5.0

This office saved our move. My original rental office rev. #26390738 closed for a family emergency without notifying me. Just a sign on the door when we arrived at at our pick up time.

ALLEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM R. 
Clasificación:
5.0

The team at this location made a very stressful event super easy and smooth and I really really appreciate it.

Lillian J.  |  Online Move In 
Clasificación:
5.0

This facility and alllll the associates were super helpful during a really really stressful time for my family and I and is really really appreciate it. From getting the trailer, needing a unit and then a van they made it super easy. Thank you all so much.

Marc J. 
Clasificación:
5.0

Make the ramp on the motorcycle trailer one foot longer, or provide a extention

Patrick V. 
Clasificación:
5.0

The employees are very professional, courteous, informative and helpful. Well run and well staffed outfit.

JAMES J E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY C. 
Clasificación:
1.0

The lady who helped me said everything was paid for. Then I get to the second location to pick up the trailer that I was told was already paid for. Had to pay ANOTHER $300. And when I asked why the man why he told me to talk to the location in AZ when I drop the truck off? WHAT!?

Aaron E. 
Clasificación:
5.0

Great employees! We're very understanding and helpful when an unexpected event happened during rental and accommodation was greatly appreciated

JAMES E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis T.  |  Overall Experience 
Clasificación:
4.0

When picking up truck & customer asks about returning after hours, the employee should disclose any fees for doing so.

Tesa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terence H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy F. 
Clasificación:
5.0

I felt that I was seriously over charged for the rental. It appeared to state on the contract that it was 99 cents a mile and I think that they charged me considerably more than that. I used 80 miles and the had estimated 30 miles. The extra 50 miles more than doubled my amount to be paid. The previous rental was nightmarish. The truck felt like it would break down any minute and the left hand side view mirror fell off on the freeway. This seriously limited the amount of driving I could do with the truck. When I called I was told I would need to be present so I could not have it fixed on site and once off of work would not have the time to take it in to be repaired. Due to the time the truck was due back which meant I made only 2 trips rather than the planned 3 trips. These two events were two of the worst truck rental events I have ever experienced.

Kevin N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy K. 
Clasificación:
5.0

No suggestions at this point...thank you!!

Robert H. 
Clasificación:
5.0

Extraordinario servicio al cliente

Adam H. 
Clasificación:
3.0

El cliente no dejó un comentario.

duane l.  |  Overall Experience 
Clasificación:
3.0

The motorcycle trailer ramp is too short which leaves a high peak and it tore the spring off my kickstand and possibly ruined the kickstand itself my bike is average height shouldn't have been a issue but by the looks of the trailer I'm not the only one who had this problem ruined what should have been a great day but now I have to pay to fix my brand new motorcycle will not recommend anyone tent the motorcycle trailer

STACEY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanya B. 
Clasificación:
5.0

very good experience

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA H. 
Clasificación:
5.0

Great service and very easy pick up/drop off

Jose Manuel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

Only issue during process was online reservation scheduling. I unintentionally added packing supplies that where charged to my bank account, I never received any supplies. During pickup at this location they could not find order for supplies. But the 76.00 had been charged to my account. Great experience for rental. Would rent again!!

Paul C. 
Clasificación:
4.0

Wash the windows on the inside.

Byron H. 
Clasificación:
5.0

Friendly awesome guy

JERI LYNN F. 
Clasificación:
5.0

Para mi es un exlente cervisio te a tienden con respeto y resuelben tus pregistan que uno ase grasias nos bemos pronto

JULIAN F. 
Clasificación:
5.0

Friendly and professional staff, clean equipment and facilities, would highly recommend

Melanie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARET D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve K. 
Clasificación:
5.0

Pretty well exceeded at everything…from equipment to customer service to value for the doar

CHRISTOPHER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

kimberly l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD K. 
Clasificación:
5.0

Justin was very professional. Great customer service!

Timothy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHESTER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID MICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

Great support from the staff

Vicente V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CASSIDY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

IRIS G. 
Clasificación:
5.0

Very clean very secure very helpful I use their month free and then needed another month it was perfect for my needs the truck rental was fast and friendly they had everything I needed for my moving experience I would definitely recommend

MATTHEW H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

S Michelle O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colten H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Obiefuna O. 
Clasificación:
5.0

The service representative who assisted me was excellent. He was young and extremely kind and helpful. A wonderful representation of your organization.

Jean W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohammed O. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA K O. 
Clasificación:
5.0

Great friendly efficient staff

Jared V. 
Clasificación:
5.0

Good job

Leonard C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathan K.  |  Overall Experience 
Clasificación:
5.0

Staff did great job getting our trailer hooked up and answering all of our questions. Great experience.

Jeremy B. 
Clasificación:
2.0

Fuel level was lower than indicated on paperwork. I photographed the fuel level then went into the office to bring this to the attention of the counter staff before I left, who said that they would correct the fuel reading in the rental. They lied. When I returned my rental two days later a different employee confirmed that there was never any adjustment or note entered into record. Only the fact that I had photographed the fuel level with the then current mileage prevented me from incurring a fraudulent charge for gasoline that was never present. With the photograph as evidence, the employee at return was able to fix the error and verify that I had returned the truck with additional fuel. So, three of the younger employees fucked up and lied, and later one responsible employee had to correct their error. This would have been a good experience otherwise

Jeff M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin C. 
Clasificación:
5.0

Easy to work with

Rick S. 
Clasificación:
4.0

When the size truck I asked for was not available I should have been contacted to see if my request could have been honored at another location. Way too much truck for my needs.

Brian K. 
Clasificación:
5.0

Staff was courteous, helpful and instructive. Solid experience.

DARCI E. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

jessica l.  |  First Impressions 
Clasificación:
5.0

The staff made our rental extremely easy with the return after hours!

Denise S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Domingo H. 
Clasificación:
4.0

El cliente no dejó un comentario.

BOBBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Brian F.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELLEE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEROME H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIO F. 
Clasificación:
5.0

Love putting my stuff inside the storage it's safe and secure 🔐 good people that work inside the office awsome worker's love renting U-Hauls

ricardo l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
4.0

Can't think of anything unless you want to rent it to the next customer for free! The only question I have is with the fuel gauge. It registered full and I only went 10 miles. To be nice I put at least two gallons of gas in it and it would have taken more but I didn't even use a gallon. Doesn't seem like Full is really full. The employees were friendly and very helpful. They made it very convenient for me. The van was really clean and ran well. All that helps take the stress out of the process.

James N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H.  |  First Impressions 
Clasificación:
5.0

The workers were very nice and patient, willing to help with hitching and explaining everything. I always us this location because they are so friendly and helpful.

Rena K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anastacia P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Keonna C.  |  First Impressions 
Clasificación:
5.0

Love the access card and double swipe. Feels secured plus you are able to double lock you storage

gordan d.  |  First Impressions 
Clasificación:
5.0

The guy's that help was the best worker when I took the truck back the guy's was cool and awsome they help me alot too they did a wonderful job helping me and other's people

ricardo l.  |  First Impressions 
Clasificación:
5.0

I am so appreciative of their help and fun.

Rena K.  |  First Impressions 
Clasificación:
4.0

The staff was friendly and efficient

Sherry B.  |  First Impressions 
Clasificación:
5.0

I personally like the way U Haul conducts all issues........yes, would recommend.

LesLorena O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher C.  |  First Impressions 
Clasificación:
2.0

I was very dissatisfied with the storage units that were scheduled for me when I got to the location. The units they want to put me in were not even accessible to get furniture to. This is why I hate doing all this online.

duane l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen S.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Kassandra A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Alyssa S.  |  First Impressions 
Clasificación:
1.0

I rented a storage unit yesterday and the storage unit was occupied it was auction he took the stuff out but he never swept it out I had to sweep it out I was very upset with it.

Stephanie G.  |  First Impressions 
Clasificación:
5.0

Staff was very nice and accommodating!

Petra K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian O.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

melvin g.  |  First Impressions 
Clasificación:
3.0

The access to the storage unit is not really convenient. It was not explained during the purchase that the unit had to accessed by a ladder.

Roger G.  |  First Impressions 
Clasificación:
5.0

John & the other associate was very helpful.

Diana W.  |  First Impressions 
Clasificación:
5.0

We had a short notice, state-to-state move. The entire process was quick and easy. Offering a 30-day free storage unit at destination...genius! Very helpful while we figure things out on this end!

RAYMOND C.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba