Customer Reviews for U-Haul Moving & Storage at L St

6,588 comentarios

8616 L St   Omaha, NE 68127
(N Industrial Rd)

(402) 592-2230

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(402) 592-2230

8616 L St
Omaha, NE 68127
(N Industrial Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM P. 
Clasificación:
5.0

The association is very friendly, and professional. I will definitely go next time.

Zhiqi G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAMON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keonna C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donal S. 
Clasificación:
5.0

The check-in process online (skip the line) didn't work at all. It was clunky and asked for all the information that was entered when I booked the equipment. Repeated having me enter/scan the license and by the time I finished I was at the front of the line.

Paul C. 
Clasificación:
5.0

Excellent service

Scott M. 
Clasificación:
5.0

streamline the on-line reservation and check-in process

Robert D. 
Clasificación:
5.0

Doing great

Gary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn W. 
Clasificación:
5.0

I was disappointed in the truck I got. I have been lucky each time prior to get a newer model that handled easier. And once again I should have rented a bigger unit!!

Arlene W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tod O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELE F. 
Clasificación:
4.0

Dolly that was left in u-haul, but only useable if taken out of zip-ties/paying extra took up space in trailer that would have otherwise been useful for putting more items into trailer.

ADAM C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tina P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erich R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis B. 
Clasificación:
5.0

The cabin was filthy. We took an hour to clean it so that we didn't have to sit in filth for the drive. Disappointing.

William R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN V. 
Clasificación:
5.0

I had not choice, but to pay in advance for the service. When I arrived, it was confirmed to me that my previous hitch from U-Haul was covered under the warranty and that the new hitch cost would be refunded to me. They provided no paperwork, just verbal assurance that I would receive a refund. I have never received a refund. Please stick by your warranty.

Katie D. 
Clasificación:
5.0

Love the access card and double swipe. Feels secured plus you are able to double lock you storage

gordan d.  |  First Impressions 
Clasificación:
5.0

The guy's that help was the best worker when I took the truck back the guy's was cool and awsome they help me alot too they did a wonderful job helping me and other's people

ricardo l.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
5.0

I am so appreciative of their help and fun.

Rena K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen U. 
Clasificación:
3.0

Office is very near impossible to reach out to by phone.

Bruce M.  |  Overall Experience 
Clasificación:
5.0

GREAT HELP FROM PARKER. A very friendly employee. One of your best. Thank him for me.

gary K. 
Clasificación:
5.0

Nothing. The guy that check me out was really great and helpful. Appreciate the good service.

CARL ALLEN H. 
Clasificación:
3.0

Everything went smoothly.

JOSEPH D. 
Clasificación:
5.0

The location was very helpful. They cleaned the back end of the 26-foot Uhaul I rented in Iowa. They also tried to fix the issues with the truck but did not have any luck.

Anthony S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Deshjon W. 
Clasificación:
5.0

They did a great job following-up with me when I was running later for my pick-up.

Christopher N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Taylor B. 
Clasificación:
5.0

Great customer service there.

BRIAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA D. 
Clasificación:
5.0

I went to throw some trash I cleaned up from the truck and, when I walked back, check-in was already done. Super!

DAVID N. 
Clasificación:
5.0

It would help to have a list of identity documents in advance of arrival on site for a 24/7 mobile rental.

KURT H. 
Clasificación:
5.0

As above.

GREGORY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICKI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dobuol k.  |  Overall Experience 
Clasificación:
1.0

Cab had 2 sets of other people's rental receipts and candy wrappers. Box had large dust bunny's and clumps of hair on floor. Only Drove 30 miles and put 6 gallons of fuel in at the Quick Trip ( on 84th st) 3 blocks away from dropping the unit back off for turn in to get the fuel guage was back up to the 'half full' mark as the drop off instructions specified and got charged 19 more dollars for 4 gallons they "had" to put in, or that's what the email receipt they sent me said.- The pictures on my phone say different. Staff seemed under trained and bored while whispering or mumbling to customers. No one met me out side for drop off as the posted signs imply -stating to stay with the vehicle, but 3 employees where sitting on their ass inside (2pm on Thursday sep 30th). -Steve Hansen, Omaha

Steven H. 
Clasificación:
3.0

when I went to pick it up it wasn't ready.

JERRY S. 
Clasificación:
5.0

Nothing. Parker was excellent. Extremely helpful and easy to work with.

TODD S. 
Clasificación:
5.0

Thank you so Much for providing such an excellent service.

Syed Q. 
Clasificación:
4.0

El cliente no dejó un comentario.

Johnnie R. 
Clasificación:
5.0

Staff was great and manager was excellent! There was an issue with the reservation and the vehicle wasn't in good working order but management responded well!

ROBIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW H. 
Clasificación:
4.0

The staff was friendly and efficient

Sherry B.  |  First Impressions 
Clasificación:
5.0

Box smell like gas BADLY..gave people headaches

Kevin M. 
Clasificación:
5.0

Very helpful person on site thanks!

dominic V. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy L. 
Clasificación:
5.0

Staff was always friendly and helpful!

Kathy R.  |  Overall Experience 
Clasificación:
5.0

Just had some trouble at the website when ordering. I was told to redo my order but that turned out to be unnecessary as the first try actually went thru fine.

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

I personally like the way U Haul conducts all issues........yes, would recommend.

LesLorena O.  |  First Impressions 
Clasificación:
2.0

Similar to other reviewers I found the customer service to be below average. The first order for a hitch and installation was seemingly lost. I learned of this on my own by double checking. Date of install was met with “oh didn't someone contact you that the part is not in?” They then found the part. Then card transaction was confused. I hope the product is good but would not recommend this location.

sue B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher C.  |  First Impressions 
Clasificación:
5.0

Our entire U-Haul experience was AWESOME!

BRIAN F. 
Clasificación:
5.0

The truck was clean and maintained; however, air conditioning would have been nice.

Lori P. 
Clasificación:
3.0

i just dont understand why rye truck had a quarter tank of gas but on the contract they put it at 1/3 of a tank. i drove 50 miles put in 15.00 dollars of gas (over 4 gallons) and i still got charge 6.00 for gas? plus the mileage. the gauge in the spot i took it at, just wonder how much a company can make if thet do this to every rental? samething happened to my wife at a uhaul in anther state? may have to look for a more honest company to rent from?

Thomas U. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN H. 
Clasificación:
5.0

Had an issue with the online reservation and was not able to do no contact pickup. Employees were very helpful and pleasant.

ZACHARY V. 
Clasificación:
5.0

Quick drop off

Martin K. 
Clasificación:
5.0

Make sure engine is serviced before renting out. Engine light was on entire time. Tech at the location said it probably needed oil, but sent me out anyway. There wasn't anything to secure dolly to while in motion.

LORIE T. 
Clasificación:
3.0

When I brought the trailer back the man did not check it in or anything which I was thinking was weird. Next day was getting multiple calls to return the trailer even though it was returned a few hours after renting it. Was a pin to make a few calls to get it situated.

JESSE S. 
Clasificación:
1.0

I am waiting on why I was charged 160 for the utility cart when I returned it

SUSAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grant O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARSHA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily R.  |  Overall Experience 
Clasificación:
5.0

I rented a trailer that was too small. Called and told to come by for a larger one. Exchanged trailers. No hassle. Great service!

David G. 
Clasificación:
5.0

The location is pretty large so I would recommend you have a system to let the counter person know there are customer waiting for pickup if they are in another area of the location.

William R. 
Clasificación:
2.0

I was very dissatisfied with the storage units that were scheduled for me when I got to the location. The units they want to put me in were not even accessible to get furniture to. This is why I hate doing all this online.

duane l.  |  First Impressions 
Clasificación:
2.0

The storage units they wanted to put me in were unacceptable. The last thing you need is problems when you get to your final destination. Not a big fan of online nonpersonal scheduling and ordering.

Duane L. 
Clasificación:
5.0

I am glad for the service I received, it was easy to access and the agent was knowledgeable. Great job

Gatwal M. 
Clasificación:
5.0

Great place all around, very helpful employees who go above and beyond for the customers. Thank you team!

Brooke A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANA O. 
Clasificación:
5.0

Always the up most exceptional service from the uhaul team on 84rh in omaha nebraska.

BROOKE A. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHY S. 
Clasificación:
5.0

Friendly staff. Clean equipment and great location

THOMAS G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul T. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA F. 
Clasificación:
4.0

Very friendly and effective staff

Liam E. 
Clasificación:
2.0

Packed the truck the night before and it rained that night. Roof leaked onto my inventory. Not worth it.

BRIANNA P. 
Clasificación:
2.0

A employee from this location called us to see when we were going to return the trailer. We had run into unexpected traffic due to a serious accident which delayed us several hours. The employee was extremely rude to us over the phone and hung up on us when we told him we likely wouldn't make it in before closing. Our overall experience with UHaul from start to finish was terrible.

ERIC T. 
Clasificación:
5.0

It went well. Thank you

LESLIE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne M. 
Clasificación:
1.0

I drove 32 miles. I put in 3 gallons of gas at the gas station right next door to match the level it was at when I left. I was still charged for 2 gallons of gas when I returned that truck. Either these trucks are getting 6 miles a gallon or you are trying to nickel and dime your customers and hope they don't notice. This is a terrible business practice just for Uhaul to make an extra $9. I have used Uhaul multiple times, but you have lost a customer going forward because you wanted an extra $9. Don't be shady to future customers.

BRENT M. 
Clasificación:
1.0

website did not say i would need a deposit to rent the trailer even with me putting my card in, and website told me total due at pickup, still have not got my deposit back and its been couple days, bank has no pending transactions or anyhting so its on your end, not cool with that. you stole money from me with no proof of even needing a deposit, your company stole from me will be looking more into this and possible legal actions

TREVOR E. 
Clasificación:
1.0

We drove 3 blocks to my son apartment loaded it went to leave apartment complex and didn't get out of parking lot oil light came on no oil in truck we called for help got none we tried calling place three blocks away for help no one answered phone we had to send someone there to tell them the truck had no oil they had the nerve to ask if we were sure it didn't have oil they sent one quart of oil for truck with the person we sent we had to add extra oil ourselves what a joke someone or everyone didn't do their jobs so we were left in100 degree weather with a fully loaded truck on our own Is that what you call good business

GARY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARI K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela N.  |  First Impressions 
Clasificación:
1.0

My reservation was canceled twice without me doing so. Ended getting a 6 x 12 trailer. Had a huge problem they gave us to small ball hitch. Had to stop constantly to make sure everything was okay. Was late to getting to meet movers because of that and cost me and extra $150 for waiting time.

Colleen G. 
Clasificación:
5.0

Continue to emphasis a sense of belonging for being a U Haul customer

Jerry M. 
Clasificación:
5.0

Nothing. Everything worked great.

wendy G. 
Clasificación:
3.0

The truck was 4 quarts low on oil when I left the building, and had very low fuel

MICHAEL D. 
Clasificación:
4.0

The staff was very nice, helpful, and efficient. I've used this location several times and it's always a good experience.

BAILEY R. 
Clasificación:
5.0

Awesome

MATHEW H. 
Clasificación:
2.0

This company site charged premium prices. For an unsecured storage room. Nice new fancy gate that only secured one side of the parking lot. I was provided a fob for this gate but turned it in three times because it didnt work. Found out final week of my lease no one had bothered to enter all of the correct numbers. No cameras, securing the property of the people utilizing your service. Anyone can walk in at all hours of night. I will not use this site again!

JASON G.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Vickie F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucille B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Noel S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Kassandra A.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

BILLIE R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Matt P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alyssa S.  |  First Impressions 
Clasificación:
1.0

I rented a storage unit yesterday and the storage unit was occupied it was auction he took the stuff out but he never swept it out I had to sweep it out I was very upset with it.

Stephanie G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucille B.  |  First Impressions 
Clasificación:
5.0

Staff was very nice and accommodating!

Petra K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian O.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

melvin g.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Brooklynne K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray H.  |  Overall Experience 
Clasificación:
3.0

I have been dealing with this particular u- haul for years and have never had an issue. But, this time they let me know I left my moving blankets inside and that they would set them aside, however they could not be found when I got there this time. I am out those blankets and funds.

Levonia N.  |  Overall Experience 
Clasificación:
3.0

The access to the storage unit is not really convenient. It was not explained during the purchase that the unit had to accessed by a ladder.

Roger G.  |  First Impressions 
Clasificación:
5.0

John & the other associate was very helpful.

Diana W.  |  First Impressions 
Clasificación:
5.0

We had a short notice, state-to-state move. The entire process was quick and easy. Offering a 30-day free storage unit at destination...genius! Very helpful while we figure things out on this end!

RAYMOND C.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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