Comentarios del cliente para U-Haul Moving & Storage at Hwy 14

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Hwy 14

Grado total:

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Valde F. en

Grado:

great

William J. en

Grado:

Pickup great, drop off not so great. Make sure you understand the return process or you will incur additional charges.

Magen S. en

Grado:

The employees needs some customers service skills,equipment and price excellent

Jason M. en

Grado:

Call me, I’ll give details about the cleanliness, and the return

SAN JUANITA M. en

Grado:

El cliente no dejó un comentario.

Dan R. en

Grado:

El cliente no dejó un comentario.

shirley B. en

Grado:

Nothing, Very pleased with every one there, especially the Supervisor

Mariosa S. en

Grado:

They put the ball on my hitch, no charge, told me a way to get the same rental for cheaper and when the right blinker wasn’t working the guy said “no problem, probably just a fuse” and replaced it for me on the spot at no charge. Great service!! Strongly recommend this location

larry S. en

Grado:

I took a picture of dash showing milage and gas before I left parking lot because I had a funny feeling about this location...about an hr after we left and had obviously been putting miles on truck that we rented I get a text...I was driving so didnt even look into it. Well they had sent me a verification text to make sure everything was correct like milage and gas..I didnt even bother like I said I had already put miles on truck so it wasn't even current. Sure enough when I returned truck they had added 11 miles. Now I had a pic from their lot before I left showing the store in background and the actual miles I returned with and it didnt add up to what they said I had traveled. Manager said there is nothing he could do...I own two businesses and there is no way I could treat my customers like this. It's not that much money but it's a lot of principal!!

Donald O. en

Grado:

El cliente no dejó un comentario.

KIMBERLY S. en

Grado:

El cliente no dejó un comentario.

chester G. en

Grado:

The staff was courteous and helpful from the young lady who called me back to make sure I got the specific time I needed to the young man who checked us in.

Ralph M. en

Grado:

800 service horrible! Wasted 45 minutes trying to make a reservation. I was given a number that went to someone who transferred me, the 800 number made me wait endlessly, had to try calling 3 times, just a mess.

michele G. en

Grado:

Easy quick return process

Ronnie H. en

Grado:

Great overall.

Milton C. en

Grado:

El cliente no dejó un comentario.

Brent T. en

Grado:

Truck was dirty I rented two furniture dollys one the wheel was rusted and would not stay straight so it was useless. The tire on the van had marks like it had some patches I had to put air 5 times ended up having a compressor bought. They said I went over 32 miles and were quick to charge me that but they did nothing for the unusable dolly I paid for nor for all the times I had to go put air in the tire and pay 1.50 each time.

David P. en

Grado:

El cliente no dejó un comentario.

Jonathan A. en

Grado:

El cliente no dejó un comentario.

Guyon D. en

Grado:

El cliente no dejó un comentario.

JOHN G. en

Grado:

El cliente no dejó un comentario.

GEORGE H. en

Grado:

Fast and friendly service.

JONATHAN A. en

Grado:

El cliente no dejó un comentario.

Francis G. en

Grado:

El cliente no dejó un comentario.

Tatyana J. en

Grado:

Do check ups and alignments on vehicles

Elizabeth S. en

Grado:

The van was ready when I got there, Guy was a great help, both pickup and return went very smoothly.

BETTINA R. en

Grado:

Horrible experience air in the brakes had to use my body to turn the wheel because it needed steering fluid try to push gas truck barely moved all around horrible I would never rent from there plus I paid 400 plus for something like that never again I need some type of compensation

Carla D. en

Grado:

Returning the truck was quick and easy.

Herbert N. en

Grado:

El cliente no dejó un comentario.

William H. en

Grado:

El cliente no dejó un comentario.

Rachael F. en

Grado:

El cliente no dejó un comentario.

Justin S. en

Grado:

Give a lower mileage rate or include 20 miles in the rental rate on local rentals

Ray M. en

Grado:

Better employees not cheating an not honest with costumers

WILLIAM G. en

Grado:

El cliente no dejó un comentario.

tearesa J. en

Grado:

Poor customer service, rude.

David S. en

Grado:

Very professional and fast. Definitely will return and recommend!

Tamala R. en

Grado:

The CS representatives were very pleasant. The new girl was a new hirer and just needs a title more hands on training. The trainee was great, pleasenet, well informed, and literally assisted and ensured my mileage was correct for my rental

conley w. en

Grado:

Excellent service and love the people they made my moving and storage easy!

David B. en

Grado:

I never visited the facility because i rented a U-Box. The person who contacted me at the Lake Charles facility was condescending and expected me to make arrangements to pick up it up.

CHARLES R. en

Grado:

I had 2 U-Boxes of construction tools & equipment shiped to the facility from an out of state location. I unloaded the boxes at the facility. The local folks were very accommodating.