Customer Reviews for U-Haul Moving & Storage at Holiday Park

1,789 comentarios

1795 Golden Mile Hwy   Monroeville, PA 15146
(Located on Old Frankstown Rd just off of Rte 286)

(724) 733-1995

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(724) 733-1995

1795 Golden Mile Hwy
Monroeville, PA 15146
(Located on Old Frankstown Rd just off of Rte 286)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

This location is excellent. Dave and his team have top notch customer service!

Ramona B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frank T. 
Clasificación:
5.0

El cliente no dejó un comentario.

cynthia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard P. 
Clasificación:
5.0

Can't think of anything.

Annet C. 
Clasificación:
4.0

I was looking for mattress bags with handles for our move bit they were out of stock. I had to drive to a different u-haul location to get them. The van we rented was clean and was easy to drive. The staff was friendly and helpful.

Susan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff U. 
Clasificación:
5.0

Dave is the man !

Anthony M. 
Clasificación:
5.0

Friendly and efficient

Jonathan P. 
Clasificación:
5.0

This location was flawless, however, my entire experience leading up to this rental was absolutely awful. Had nothing to do with Holiday Park, but I kept getting shifted to different U-Haul locations because none of them had the truck I'd reserved more than a week before. What's the point of making a reservation if the truck I reserve is unavailable. I understand that truck return is contingent upon the previous customer returning their truck, but it seems completely futile than to have a reservation system. Like I said, however, the Holiday Park location staff were absolutely wonderful.

Nicole H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim T. 
Clasificación:
5.0

Staff was very friendly and made my rental painless

leon R. 
Clasificación:
5.0

The staff is excellent

Joseph B. 
Clasificación:
5.0

Not anything for the particular store, but mounting grab handles inside the back doors of the van would be beneficial.

Randolph S. 
Clasificación:
5.0

Friendly and efficient.

Dan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

Employees are always helpful, friendly and courteous.

Wilbur T. 
Clasificación:
5.0

El cliente no dejó un comentario.

john H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucy K. 
Clasificación:
4.0

Guys there did a very good job.

Chris T. 
Clasificación:
4.0

Suggest better attention to interior cleaning if pick up trucks and other vehicles

Matthew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
3.0

You should Tell the customers what charges are waiting for them after the move. Not everyone can afford your damn surprise charges. I know I couldn't . $220 total for a pickup truck ($20 rental) and trailor ($50 rental) for 3 hours is ridiculous. The trailor was unlimiteed miles too. "Getting rich off of the needy". I will never use this company again.

Danny M. 
Clasificación:
3.0

Forgot dolly and still charged me

Bryiana J. 
Clasificación:
5.0

That young guy, Alan Rogers (I believe was his name), knows the importance of customer service. Give him a big raise! Huge! The biggest raise!

Ryan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claude O. 
Clasificación:
5.0

Keep doing what you are doing. I have rented there before, and also purchased propane, and never have an issue with anyone or anything.

craig T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenden F. 
Clasificación:
5.0

It was easy to find!

Karen M. 
Clasificación:
5.0

David the manager was great and took care of any problems that popped up.

john H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jay W. 
Clasificación:
3.0

Easier process, availability to drop off at different local locations without penalties

jeffrey C. 
Clasificación:
5.0

Employee was very helpful, efficient, fast, & a pleasure to deal with. I spent only maybe 15 minutes total during pick up and return.

Josef N. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
5.0

This location was excellent and truck rental was perfect. Unfortunately however I used the uhaul moving helpers and had E & A movers show up on moving day morning. They were 3 of the most unprofessional and incapable workers I have ever delt smith in my life. From the minute they arrived they had a very bad and unprofessional attitude. After doing the walk through I could tell the job was above their capabilities. After loading a couple pieces of small furniture they started an argument with me and walked off the job. Being in a real jam my wife contacted Dave at Uhaul and he put us in touch with Ron at Big Movers LLC promptly and very professionally set us up with A fantastic team of 3 men. Endia, Derrick and Jay. This team of men were nothing short of perfect in everything they did and moved. The hardest working and professional planning men I've ever seen. I HIGHLY RECOMMEND BIG MOVERS LLC. and Dave at Uhaul.

Dennis S. 
Clasificación:
5.0

David was excellent with customer service!

Steven B. 
Clasificación:
5.0

Left pin on trailer gate was bent and the gate was hard to lower..had to stand on it with all my weight to get it to go down..

Lance W. 
Clasificación:
5.0

Everything was great. Have no complaints. The process was quick, easy and smooth

Vincent C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim A. 
Clasificación:
5.0

I was waited on in a timely manner as a walk-in. Received excellent service.

stephen B. 
Clasificación:
5.0

Customer service was outstanding. Thank you.

Timothy D. 
Clasificación:
5.0

Nothing. Everyone and thing were great.

Cathleen H. 
Clasificación:
5.0

A good,fast drop off of the equipment. I asked about your container service and was given a manager's card for follow-up. Very courteous employee.

Gregory M. 
Clasificación:
5.0

friendly service

Curt S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan S. 
Clasificación:
5.0

Excellent service. Prompt and courteous. I would recommend them anytime. Thanks.

Andrew S. 
Clasificación:
5.0

The manager, Dave, and his staff are top notch! I've dealt with them on several occasions, and they have been excellent! Highly recommend!

DONALD T. 
Clasificación:
5.0

Great experience, always quick and efficient

andrew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

The guys we had was very good with what we needed and it was very easy

edward S. 
Clasificación:
5.0

These guys are great at the Golden Mile Highway location. Knowledgeable, friendly, and I believe good prices.

david G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime T. 
Clasificación:
5.0

Always friendly and supportive and knowledgeable at this location.

tr B. 
Clasificación:
5.0

Easy. Pleasant. And fast

sandra W. 
Clasificación:
5.0

I have always rented from here. They are always professional and accommodating.

Susan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kylie M. 
Clasificación:
5.0

Dave and his staff did a good Job to accommodate all my issues and help me extremely with my move and storage needs.

Stephen W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Honey P. 
Clasificación:
4.0

The ratchet clamps on the wheel tie downs were rusty and very hard to operate while at remote location loading vehicle. At time of unloading vehicle I purchased and sprayed WD40 on the mechanisms and worked much much better. Even after WD40 the clamps were a bit sketchy to worn out.. I feel that should have been checked prior to rental since its a major component in securing the vehicle on the auto transport. Service at location was great as always, I have rented alot from this location and Dave always does a great job expediting things and gets you on your way.

jeff B. 
Clasificación:
5.0

El cliente no dejó un comentario.

nicholoas V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALLAS C. 
Clasificación:
5.0

The staff and experience were perfect. The guys were very friendly and attentive. It's the best location I've dealt with.

PATRICIA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric G. 
Clasificación:
5.0

the ratchet straps needs maintenance or replaced. very difficult to work with

Eric A. 
Clasificación:
5.0

El cliente no dejó un comentario.

travis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy S. 
Clasificación:
5.0

I have been renting from UHaul for years. David Macieski was the most professional, courteous, and friendly Team Member I have ever experienced.

Brian B. 
Clasificación:
3.0

I have not seen that location because our trailer had to be towed there by a third party because one of our Wheels fell off of the trailer while we were in transit, so this is why my review is so indifferent I still honestly believe that we deserve a refund for you almost getting us killed with that faulty trailer!!!

CHRISTOPHER S. 
Clasificación:
5.0

I actually didn't drop it off so I'm unaware of any details on this.

ERICA N. 
Clasificación:
4.0

Need additional staff on Saturday mornings when 4 people trying to rent at the same time. Especially when there is fresh snow/ ice on the trucks. Thx! Gary

Gary M. 
Clasificación:
5.0

Mike was great to work with. Despite me forgetting to upload my license and using a debit card instead of a credit card he was patient and got me set and out the door quickly! Thanks Mike!

LYNN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

sandra W. 
Clasificación:
4.0

El cliente no dejó un comentario.

scott K.  |  Overall Experience 
Clasificación:
2.0

Asked how the trip was. I said horrible. Laughed and said that doesn't sound good. No more communication, as he got in the truck.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah H. 
Clasificación:
5.0

The staff person was so helpful, patient and knew his information. Both encounters with him were helpful and positive. Thank you for making a stressful, new experience better.

Coleen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah A.  |  Overall Experience 
Clasificación:
5.0

outstanding

Allan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANNE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ED E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah A.  |  First Impressions 
Clasificación:
4.0

They were up beat and friendly when I left I order the wrong size truck they happy to make the charge without any problems if I need a truck again I come there have a great NEW YEAR B BLESS

louise P. 
Clasificación:
5.0

Joseph and Dave were professional and provided excellent service. This is my second rental experience in 2 weeks and I give this location and workforce 5 stars out of 5 stars

James D. 
Clasificación:
5.0

Keep it the same....great job

Alfred F. 
Clasificación:
1.0

This Uhaul location hooked a 5'x8' cargo trailer to my car. They told me that it would be ok to tow. Didn't even make it three hours into our trip across the country before we ran into problems. Stopped at a Uhaul in Columbus OH, and they fixed everything for us. Told us they would've never let us drive out of the parking lot the way the other Uhaul let us.

Devan H. 
Clasificación:
5.0

No suggestions, everything was perfect for us.

JAMES E. 
Clasificación:
5.0

Keep up good job

Mark K. 
Clasificación:
5.0

Every Single person at this location was informative and friendly. 5 Star Service

james D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES C. 
Clasificación:
1.0

Was quoted wrong price & had trouble with key sticking in ignition & nobody cared!

Don D. 
Clasificación:
5.0

This location was great and super helpful!!

Dilip S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin V. 
Clasificación:
5.0

El cliente no dejó un comentario.

paula M. 
Clasificación:
5.0

Everything worked great

jim R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

chauna n.  |  Overall Experience 
Clasificación:
5.0

The manager was very helpful and great! In fact, the whole crew was awesome and had amazing customer service!!

dana r.  |  Overall Experience 
Clasificación:
5.0

The gentleman at the desk was very professional and extremely helpful. My dad passed away and he made sure I had everything I needed for storage. Recommend highly

Erin G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chadd M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mary m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah B.  |  First Impressions 
Clasificación:
1.0

I showed up To my locker and all of my items were gone and I still haven’t heard from a manager as of yet where my things are completely dissatisfied with their service

Curtis M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

daithen m.  |  Overall Experience 
Clasificación:
3.0

The trailer leaked and all of the contents were wet. It ruined some of our collectable boxes. The staff and prices were good.

Danny P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mary m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

daithen m.  |  First Impressions 
Clasificación:
5.0

I would let encourage people to use humidity controlling device to cut down on mold issues... other than that was great

Derrick B.  |  Overall Experience 
Clasificación:
2.0

I would recommend a indoor unit. Outdoor units are not up to par. Easy access to rodents and the average rainfall and condensation.

ROBERT J.  |  Overall Experience 
Clasificación:
5.0

Staff at the Holiday Park facility were very helpful. Tim in particular was very generous with his time. I would use this location again and fully recommend it to others.

Jennifer R.  |  Overall Experience 
Clasificación:
2.0

Had a single U Box shipped to this location. Contacted Customer service to schedule pick up. Box was not ready for transport upon my pickup. Unload into new truck Staff member was extremely helpful.

Paul G.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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