Asked how the trip was. I said horrible. Laughed and said that doesn't sound good. No more communication, as he got in the truck.Michael K.
Customer Reviews for U-Haul Moving & Storage at Holiday Park
Monroeville, PA 15146
(Located on Old Frankstown Rd just off of Rte 286)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Sarah H.
The staff person was so helpful, patient and knew his information. Both encounters with him were helpful and positive. Thank you for making a stressful, new experience better.Coleen S.
El cliente no dejó un comentario.Hannah A. | Overall Experience
El cliente no dejó un comentario.JOANNE G.
El cliente no dejó un comentario.ED E.
El cliente no dejó un comentario.Hannah A. | First Impressions
They were up beat and friendly when I left I order the wrong size truck they happy to make the charge without any problems if I need a truck again I come there have a great NEW YEAR B BLESSlouise P.
Joseph and Dave were professional and provided excellent service. This is my second rental experience in 2 weeks and I give this location and workforce 5 stars out of 5 starsJames D.
Keep it the same....great jobAlfred F.
This Uhaul location hooked a 5'x8' cargo trailer to my car. They told me that it would be ok to tow. Didn't even make it three hours into our trip across the country before we ran into problems. Stopped at a Uhaul in Columbus OH, and they fixed everything for us. Told us they would've never let us drive out of the parking lot the way the other Uhaul let us.Devan H.
No suggestions, everything was perfect for us.JAMES E.
Keep up good jobMark K.
Every Single person at this location was informative and friendly. 5 Star Servicejames D.
El cliente no dejó un comentario.CHARLES C.
Was quoted wrong price & had trouble with key sticking in ignition & nobody cared!Don D.
This location was great and super helpful!!Dilip S.
El cliente no dejó un comentario.Justin V.
El cliente no dejó un comentario.paula M.
Everything worked greatjim R.
El cliente no dejó un comentario.Eric R.
El cliente no dejó un comentario.SUSAN R.
El cliente no dejó un comentario.Paul L.
Excellent experience. Team was professional & prompt. I was in & our quickly. I will definitely be back! I have other locations closer to my house, this crew was impressive! I'll make the trip to them again! Great job!John L.
Extraordinario servicio al clienteJoe K.
When we picked up the trailer, the manager of the building had given us his card and said to call them when we were on our way back with the trailer and he would transfer the trailer to the u haul that's 2.5 miles up the street. We needed to use both pieces of equipment to move, so going the extra 2.5 miles cost us extra money doing twice, and the manager was more than willing to help us to save some money in these trying times. When I called to let them know I was 20 minutes out, another associate answered the phone. He was VERY short with me. I explained what the manager had talked with us about and he said, in this tone "OKAY SO IS THAT WHAT YOU WANT TO DO THEN?" I had said yes since it would be a lot easier. He said "Well the manager is here at 7AM, confirmed phone numbers for the manager I had, and he hung up on me. It was EXTREMELY unprofessional. I ended up dropping the trailer off at the original location and paying for the extra miles driven. Overall this was a very unpleasant end to a very stressful moving days. If this is how u haul treats it's customers, I may have to look into other moving companies in the future. However An associate named Connor came out to unload the trailer for me, he was very helpful and deserves a shout out. He apologized for the other associate.Tara R.
Very friendly and reliable. Great teamwork. Manager Dave processed reservation exactly right. Mike and Connor quickly processed check out and check in. Really nice vehicle. ¡Gracias!Vivian K.
We were able to pick up the trailer, use it for what we needed done and return it at the end of the day. Everyone was very helpful.Margaret I.
El cliente no dejó un comentario.Frank L.
El cliente no dejó un comentario.Kevin D.
The left pin on gate was bent.. which made it hard to get out and In..and every bum the pin would slide down passed the bent part making it hard to pull out..other then that it was great...Lance W.
The high beam switch would not stay engaged on the cargo van. Also I was told I had no rear lights. !!!Roger R.
El cliente no dejó un comentario.jacqueline L.
Thanks for the quick and friendly service.John F.
El cliente no dejó un comentario.Deborah P.
El cliente no dejó un comentario.Shannon K.
El cliente no dejó un comentario.Paul K.
El cliente no dejó un comentario.Kevin H.
El cliente no dejó un comentario.James E.
El cliente no dejó un comentario.Julia N.
Thank you for your time and patience with getting hooked up!DANA S.
El cliente no dejó un comentario.Patrick E.
El cliente no dejó un comentario.Jonathan Z.
El cliente no dejó un comentario.Timothy P.
Fast, courteous and professional service and the people are greatRebecca R.
El cliente no dejó un comentario.Vamsi C.
Great service! Connor and manager Dave quickly processed my online reservation. Clean and reliable vehicle.vivian K.
Dave is very professional and friendly. Uhaul is fortunate to have such a knowledgeable And hard working individual.Dennis S.
I unexpectedly needed a truck at the last minute. I was able to reserve a truck and be on my way in a few minutes. To my surprise I was given a modern, comfortable, and very clean vehicle. So glad I decided to use your service.tom B.
I have no complaints about this location. However, I made a reservation for a one way rental and received an email confirming the dates and times I had requested. When I clicked the Online Check-in link in the email about 1-1/2 hours ahead of my requested rental day/time, it said my rental didn't start for two more days (i.e., the day I planned to turn it in). I had to make four phone calls - twice getting disconnected and once using a phone number I was given that routed me to someone in West Virginia rather than in PA. The change in date was totally unacceptable. I have used UHaul rentals in the past and have never experienced any issues. I received no contact saying there was an issue with the date or time requested. Ultimately, I was given a different location for pick up, 50 additional miles and $50 credit, which helped. However, the entire scenario should never have happened. This location handled my rental just fine.KarA F.
El cliente no dejó un comentario.clay T.
I can't think how! Everything was ready. We were in and out in under ten minutes!Karen D.
Best uhaul truck i have driven. Service was perfect. Would definitely rent there again.SHELIA D.
Great jobbetty H.
Everything went smoothly. So happy to have this U Haul location close to home.Robert P.
El cliente no dejó un comentario.Lamar J.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.ZACHARY K.
The two gentleman that were working we very nice and accommodating.Terry C.
Easy process. Vehicle worked well. Courteous service.Anthony T.
El cliente no dejó un comentario.donald H.
El cliente no dejó un comentario.henry T.
I was in and out I can't think of needing to improveDebra F.
El cliente no dejó un comentario.jeremiah J.
Everything was Aces. ThanksTodd W.
El cliente no dejó un comentario.Susan R.
I wasn't given instructions on how to use the brake controller. But it's okay because I didn't didn't have the dump trailer. I returned the following day for instructions. Great location, and great service. Thank you Mike.Paul M.
El cliente no dejó un comentario.Conor S.
Nothing. Mike did the install. Did nice work. Both Dave and Mike were helpful.Scott W.
El cliente no dejó un comentario.Bill M.
El cliente no dejó un comentario.Thomas K. G.
El cliente no dejó un comentario.JAMES D.
Great manager and team! Very friendly and efficient! Easy drop off. Highly recommend.Vivian K.
Nothing really! Totally satisfiedadam G.
El cliente no dejó un comentario.ERIC Y.
Uhaul has been my goto lately. The $20 a day trucks make getting large objects cheap and easy.Scott D.
They had what I needed, it worked as advertised, and I got my job done without delay.Wayne P.
Scheduling, pick-up, and drop-off was quick and easy! I had to make a change to my reservation and even that was easy!!R Machelle L.
El cliente no dejó un comentario.Hilary C.
Friendly and helpfulStephen B.
Keep up the good work...rod V.
The gentlemen was very professional I like that of him.ðŸ‘Albert A.
Our experience was excellent. We thank you for such good service.Adam D G.
Don't have your people tell costumers you can drop off at any location, than call bitching because you didn't drive 20 min out of my way on my dime so you greedy bastards can rent it to someone else and make even more money, and than charge me for extra day because you cant train your employees properly, This company going down hill real fast but that's what happens when you Jew motherfuckers cant live off the billions you already make a year you have to start fucking people over, get fucked U-Haul!!!!Brandon P.
El cliente no dejó un comentario.Joan K.
El cliente no dejó un comentario.Michelle C.
The truck had dirty windows. I had to stop off to clean them. The people at the location did a somewhat decent job of cleaning the rest of the vehicle, but it had a distinct cigarette smoke smell to it. Also, I was told by the person who helped me that he had overcharged me (3 days instead of 2) and he was going to go in and get me a refund. So far after two days, I haven't seen the refund.Scott T.
El cliente no dejó un comentario.Stewart B.
El cliente no dejó un comentario.Joshua C.
El cliente no dejó un comentario.Clinton V.
El cliente no dejó un comentario.Stephen R.
El cliente no dejó un comentario.Thomas P.
El cliente no dejó un comentario.suzanne L.
They were very helpful. I couldn't ask for more. They deserve raisesJoshua H.
This location is top notch. Friendly professional efficientDebbie P.
El cliente no dejó un comentario.Ryan B.
El cliente no dejó un comentario.Amy E.
El cliente no dejó un comentario.suzanne L.
Dave is an absolute joy to work with, he always makes my experience enjoyable and efficient. Dave has also really made the location look fantastic with the renovations. Dave always ensures my satisfaction and that I have everything that I need for my hauls. Dave is a great asset to your team.Dean C.
Dave and Mike have provided exceptional service the multiple times we needed to rent a Uhaul. They are incredibly wonderful and help make moving easier. Thank you again!!!Laurie C.
Servicios adicionales en esta ubicación
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