Customer did not leave a comment.
Fred FreitagCustomer Reviews for U-Haul Moving & Storage at Holiday Park
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great staff
gary ColeThe new manager that you guys have done there is extremely rude embarrassed the lady while I was in the store and was very rude to me and my wife no reason to be rude and mean to somebody you need to get Dave back the guy that used to manage your store he was great
steven fabrizziMike the manager was rude and can't tell time. He told me 2 hours for the installation, when I came back 2 hours later he told me another 2 hours. The technician Don was awesome. He politely explained why it took the time it did and said I shouldn't have been told 2 hours in the first place. Mike was so unprofessional that he left in frustration. Again, Don was great...Mike should not be a general manager, even though he wears a name tag that says "owner".
Wade IlventoMichael was awesome, friendly and knowledgeable. Thank you!
Michelle ModenaEverything was great! Michael and his team were professional and friendly. The location is very clean and Michael is super organized and communicated everything about the warranty, etc. He even showed me tips to keep the hitch in good condition. Very pleased.
Carla VancheriMPG on the rented pickup truck was poor. On the order of 10MPG over 80 miles mostly highway. Other than that, the truck was clean, well maintained and ran fine. Nice friendly personal. Rented from this facility for three separate needs in the past six months.
Edward KlammerNothing
David TroutMake sure you take care of the current staff, e.g., recognition, rewards / bonuses, etc.
David TroutGreat service.
alaN HALLThis was my gift are sixth hitch installed? Buy them over the last 10 or 15 years. Always very polite and good work.
Eugene ScarberryThe gentleman were very nice and courteous, the truck was warmed up for me and pulled right up front. I will gladly recommend this location to anyone looking for services. Thank you!!
Brandy SiscoCustomer service at this location is always very good, and always efficient and accommodating.
Richard BierMike and Dave made this location the best . Not only with their thorough knowledge on equipment but their know how to work well with customers . Dave moved to another location… thankfully Mike is there still but they are a great team together . I’ve tried going there when one of them are not there and it’s a total wreck trying to rent something between the miscommunication on reservations to trying to switch my equipment on me etc it’s just not all fun if Mike isn’t there or Dave I won’t go there .
BRETT BORSTVery friendly and efficient. No improvements needed. I was able to drop off my car dolly and come back a few hours later with the truck which was extremely helpful for my move.
David MillerExcellent hassle free rental.
Thomas HaughEverything was done very quickly and professionally! Staff was very friendly! Thank you and have a wonderful Christmas and New Year!!🎄
Patricia LucasRepresentatives were friendly and very helpful
gwendolyn dixon-harrisPeople were great to deal with
Michael KellyLower prices for repeat customers
craig taylorI’m still waiting for my 43 dollars to go back to my account
Nicole GreeneThe customer service at this location was excellent. The rest of my experience was not.
Jason MohoskaImprove waiting room like sitting in a holding cell. Felt like I was punished for choosing u haul
John FantoneKeep doing what you're doing, the people are great!
eric eckelsVery efficient pickup and drop-off of utility trailer.
Edward PisulaEverything went smoothly- pre-registering, checking the truck out, using the truck for 2 days for a cross town move, checking the truck in after hours. Staff were cheerful, helpful, efficient.
James ElickerI rent often from this location. Mike D. And the whole crew are always great to deal with.
Samuel HARKINSConvenient location but the Gas was lower than the level listed, window handle was broke, visor was gone, and it was missing other small things.
Michael Geiselhartsmooth and fast service
Albert GettyNothing that I can think of. I have used this location for years and they always have exceeded my expectations
Brian McKayJust upset we weren’t offered a discount for the mechanical issues
Dan BorowskiGreat customer service and cheerful employees
Mike ZetwoFinal price was ridiculous. Way more than the estimate they gave me
Gene QuigleyVery quick and friendly service!
Thomas PorterThe Manager was fantastic, but his cashier later called the police on me while I was loading my unit. She had found a wet spot on the store carpet and claimed I had peed on it. An absolute LIE !!! Please review the tapes and fire her.
DAVID MONROE | First ImpressionsI rented a 17' truck. It was clean however the steering was not very responsive and was in need of maintenance. It was somewhat difficult to drive, at times I felt that I could not keep the vehicle in my lane. Luckily there was light traffic and no damage was done.
Charles ZimmermanJustin was very courteous and helpful and I appreciated doing business with him!
Barbara KolodziejOnly hitch in rental was sign in because of computer glitch. Personnel were pleasant and knowledgeable about procedure. Truck was clean and ready to go. Return was also simple and direct. GOOD EXPERIENCE
Samuel GrandeAlways good service, keep up the good work guys.
joshua threetsTiffany at the counter was pleasant & professional.
Richard AllenProvide additional support staff to serve customers.
GREG SAHENEI get a van every spring and fall to move my daughters to college, the team at Golden Mile highway are the best and I'll be back again!
Kirk KrotzNothing! My storage unit was clean and all staff members were friendly and very helpful. Thank you.
Celia FraticelliExcellent customer service!
Kim CrawfordConvenient, helpful, and the process was simple. Thank you.
dorcas fikejs | Overall ExperienceThese guys are awesome and though this is my first time doing self storage its not my first time interacting with the team. Personable and professional. Thank you for your time and support.
ASHLEY DAMIANO | First ImpressionsThe van body unit was perfect! It was in great condition, well maintained and had a security system! It was very easy to access and had a vent to keep it cool. I would definitely use that again!!! Also - Customer service was outstanding at check in/check out!!
Maggie McIntyre-Fisk | Overall ExperienceGreat customer service as always thanks guys!
Martin Cosacco | Overall ExperienceThe crew here is awesome! Dave, Mike and team are fantastic! Easygoing, communicative, knowledge and flexible. A model location, I wish all Uhauls were this good.
Martin Cosacco | First ImpressionsDave and his staff did a good Job to accommodate all my issues and help me extremely with my move and storage needs.
Stephen White | Overall ExperienceThe manager was very helpful and great! In fact, the whole crew was awesome and had amazing customer service!!
dana rozeck | Overall ExperienceThe gentleman at the desk was very professional and extremely helpful. My dad passed away and he made sure I had everything I needed for storage. Recommend highly
Erin Galicic | First ImpressionsI showed up To my locker and all of my items were gone and I still haven’t heard from a manager as of yet where my things are completely dissatisfied with their service
Curtis Miller | Overall ExperienceThe trailer leaked and all of the contents were wet. It ruined some of our collectable boxes. The staff and prices were good.
Danny Pence | First ImpressionsI would let encourage people to use humidity controlling device to cut down on mold issues... other than that was great
Derrick Bonnett | Overall ExperienceI would recommend a indoor unit. Outdoor units are not up to par. Easy access to rodents and the average rainfall and condensation.
ROBERT JOHNSON | Overall ExperienceStaff at the Holiday Park facility were very helpful. Tim in particular was very generous with his time. I would use this location again and fully recommend it to others.
Jennifer Roccisana | Overall ExperienceHad a single U Box shipped to this location. Contacted Customer service to schedule pick up. Box was not ready for transport upon my pickup. Unload into new truck Staff member was extremely helpful.
Paul Glaessmann | Overall Experience