Customer Reviews for U-Haul Moving & Storage at Holiday Park

1,969 comentarios

1795 Golden Mile Hwy   Monroeville, PA 15146
(Located on Old Frankstown Rd just off of Rte 286)

(724) 733-1995

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(724) 733-1995

1795 Golden Mile Hwy
Monroeville, PA 15146
(Located on Old Frankstown Rd just off of Rte 286)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

First time using the Box and I would definitely do it again. From the beginning to the end of my move- the service was great -friendly,helpful staff- excellent..!

NANCY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

I would recommend this location to anyone in need of any type of Uhaul service

diane S. 
Clasificación:
5.0

Can not believe how fast and how courteous the staff was to get me on the road!!

RANDY P. 
Clasificación:
5.0

Quick and easy. Great experience. Thank you.

Joseph B. 
Clasificación:
1.0

The man who took care of me was rather rude and cocky...he treated his subordinate like total trash...if I wasn't already in a time crunch I would have took my business elsewhere.

MATT L. 
Clasificación:
5.0

The process from start to finish was easy. The truck was ready & waiting when we arrived. The rep was very nice. Got us the additional things needed quickly & was very helpful.

Jodi P. 
Clasificación:
5.0

They did a great job and truck was just what I needed

william R. 
Clasificación:
5.0

Fast and efficient service

Jeffrey B. 
Clasificación:
1.0

I was charged for gas, even though I received the truck at the same level of gas that I rented it with. I have my receipt from the gas station where I got the gas from. This was too Cheap and unprofessional Terry

Terry E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt K. 
Clasificación:
5.0

The customer service is great. Unfortunately yesterday it was raining when I was moving. The uhaul inside is NOT SEALED. The roof leaks and the one wheel well is not sealed and sprays water everywhere. My $3500 couch and $6500 bedroom set was soaked with nasty road water. Please call me to discuss...

brandon R. 
Clasificación:
5.0

They work with me on a very friendly and professional manner.

Thomas B. 
Clasificación:
5.0

Have rented trailers here several times and always had a good experience. Dave Madeski has always been personable, efficent and helpful.

Samuel H. 
Clasificación:
5.0

Dave and his whole crew were very professional and fast i was treated well .

charles T. 
Clasificación:
5.0

Great experience. All staff was friendly and courteous. The vehicle I rented was clean and damage free. I will utilize this facility again when the need arises. Gracias.

debbie K. 
Clasificación:
5.0

Great location, team and service. Have been renting there few times and will continue to do so. ¡Gracias!

Dmitry E. 
Clasificación:
5.0

El cliente no dejó un comentario.

bill S. 
Clasificación:
5.0

Dave, who waited on me, went above and beyond to help me with my hitch, getting the cargo unit attached, finding the right size. Just everything. It was so nice to have someone so pleasant and helpful.

Constance Z. 
Clasificación:
5.0

The truck was very clean and the employees were very nice. We needed additional time and if was not a problem.

Amber J. 
Clasificación:
5.0

Nothing. Drop off was easy and quick.

Michael S. 
Clasificación:
5.0

I tried to return the unit to the Murrysville location and they said it was not permitted . It would have been more convenient for me.

Gary S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wilke R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirsten B. 
Clasificación:
5.0

El cliente no dejó un comentario.

will C. 
Clasificación:
5.0

Great service. Picking up and returning

Richard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devin J. 
Clasificación:
5.0

Dave M was extremely helpful and knowledgeable.

steve S. 
Clasificación:
5.0

Customer service was phenomenal!

Anthony G. 
Clasificación:
5.0

The staff offered commendable and friendly service. I was impressed with how quickly they installed my new hitch. When I needed direction to go home, they told me exactly how I could get home safely and quickly from this location. I would highly recommend the 3 staff members who were working on October 29.

Jeff M. 
Clasificación:
5.0

I was totally happy, even surprised at how well things went, I have no ideas to improve upon what was already a great experience

Robert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

George B. 
Clasificación:
5.0

These Guys Are Great!

PAT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven F. 
Clasificación:
5.0

El cliente no dejó un comentario.

bern M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery F. 
Clasificación:
3.0

Better staffing

Carlie S. 
Clasificación:
4.0

The men working there listen to me

Joseph P. 
Clasificación:
5.0

El cliente no dejó un comentario.

doug P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nataley S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Martin C. 
Clasificación:
5.0

Dave and his team excellent!!!

Gary B. 
Clasificación:
5.0

They already went above and beyond to exceed my expectation.

Arun S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary N. 
Clasificación:
3.0

El cliente no dejó un comentario.

georgia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher W. 
Clasificación:
5.0

Mike and the UHaul CRU rocked!

Michael E. 
Clasificación:
5.0

Personnel are professional and very courteous.

bob D. 
Clasificación:
5.0

Management was exceptionally helpful and friendly. I would absolutely go back to this location for future needs or recommend it to family/friends.

Luke B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa D. 
Clasificación:
5.0

Great service!

Wayne P. 
Clasificación:
5.0

This was an excellent experience. The staff was friendly and responsive. I was in and out of the store much faster than expected. They were very good and the service was a great value!!

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clifford K. 
Clasificación:
5.0

Everything went smoothly;

adam P. 
Clasificación:
5.0

Dave was amazing!!! He knew exactly what I needed before I asked. I've never received as much assistance at a U-Haul location like I received here. Thanks Dave for all of your help!

DANIELLE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUIS F. 
Clasificación:
5.0

The guys at this location were very helpful and I appreciated it!

Kerri C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph K. 
Clasificación:
5.0

The gentleman that worked there were friendly and very helpful. Would change a thing.

Stacey J. 
Clasificación:
5.0

El cliente no dejó un comentario.

anton A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea W. 
Clasificación:
4.0

We asked to receive an email copy of our final receipt and have not received it yet. We still do not know the details of our final charges. This survey came before the receipt.

James C. 
Clasificación:
5.0

They were great.

Jenifer T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ardis P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonnie D. 
Clasificación:
5.0

I scheduled a pick up prior to 9 am when location opened. I was having difficulty with the app. A staff memeber arrived prior to 9am to open location. He politely offered help after he got opened and made sure I got everything okay. He was working away as soon as he got there. He is a great asset to your company. Thanks !!!

Carol S. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris D. 
Clasificación:
5.0

I am always treated with respect when I rent at this location. The employees are well-trained, and very friendly and personable. I would highly recommend this location to anyone looking to rent a moving vehicle.

craig T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rakesh D. 
Clasificación:
4.0

El cliente no dejó un comentario.

jeff C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary A. 
Clasificación:
5.0

Senior discounts would be nice!

Mary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David V. 
Clasificación:
5.0

Great experience at this location. We rented online, after business hours, for an early morning next day pickup. The truck was ready and waiting when we arrived.

Russ K. 
Clasificación:
5.0

Nothing it was perfect

Owen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
4.0

Not happy with the return location. A closer return location was available yet Uhaul assigned me a new location which I had to drive several extra miles and UHaul ended up charging me for additional miles. At least Uhual should have given extra miles for the change in location.

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLEN F. 
Clasificación:
5.0

Don't change anything. The folks at the plum, Pa faculty were amazing!!!

James W. 
Clasificación:
4.0

My original rental truck was damaged to the extent that there was a fist size hole in the roof that was allowing inches of rain water to fill up the inside. Upon returning the truck and initially not receiving any help, the store manager called me. He was able to get me a different larger truck for the same price along with a price adjustment for the inconvenience. All went very smoothly from there. I'm sure if I hadn't rented from this location I wouldn't have gotten another truck quickly or at all for the day of my move. While there should have been a better inspection of the original truck at least the remedy was very good and the delay overall was only about 2 hours.

Brian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

eugene S. 
Clasificación:
5.0

The manager and assistant that helped me were seriously the best service I have had in any industry in YEARS. They made me feel like they really appreciated me being there and that they would go above and beyond to make sure I had an easy move. Moving from my home has been very stressful and I felt like they had my back! Very personable also. I was totally taken aback by such service at Uhaul! I wish them well and I would 88,888x recommend that Uhaul location to anyone.

Melanie W. 
Clasificación:
5.0

great service had my equipment ready to go!

robert S. 
Clasificación:
5.0

Dave was very friendly and super helpfu!

Paul S. 
Clasificación:
5.0

Keep doing the nest service that you can. This is the best customer service I've had from uhaul! My truck was actually there & ready this time, not like the other 2 times when it was delayed & then canceled.

Cindi M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele W. 
Clasificación:
5.0

Great customer experience.

Troy M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wendy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonny N. 
Clasificación:
5.0

Just a great experience overall! Will be renting again for sure

Kirk K. 
Clasificación:
3.0

Overall experience with this location was good. Overall experience with UHaul was subpar. The customer service department has long wait times. The pick up location was initially almost an hour from where I scheduled the pickup after talking to rep they found one 30 minutes away. Still an inconvenience but why did I have to debate to find the closer one why wasn't that initially offered. Tried checking the UHaul back in myself upon return kept getting session timed out error. Likely charged $20 addition for this timed out error. Plus the rear taillight was missing most of its bulbs to the point where it looked like it was out so I worried about getting pulled over for that the entire drive. Overall just not satisfied with the customer service. Nothing to do with the Murrysville location.

Tara H. 
Clasificación:
5.0

El cliente no dejó un comentario.

tr B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise F. 
Clasificación:
5.0

Dave is great. Always has been the best to help me with my needs. Vern Demich

VERN D. 
Clasificación:
3.0

Interaction with the staff was very poor.

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

We have rented 3 times in the last 30 days and the team at the Golden Mile Highway location were amazing. Dave is always friendly and efficient. Love the team there!!

Angel P. 
Clasificación:
1.0

I got sent to the wrong location to pick up my dolly and the oevel of dishonest at east Petersburg location is high when i ask them about it. The manager there is very rude. U can't run a business with this kind of attitude!

Nebiyat N. 
Clasificación:
5.0

Dave and his staff did a good Job to accommodate all my issues and help me extremely with my move and storage needs.

Stephen W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

scott K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

chauna n.  |  Overall Experience 
Clasificación:
5.0

The manager was very helpful and great! In fact, the whole crew was awesome and had amazing customer service!!

dana r.  |  Overall Experience 
Clasificación:
5.0

The gentleman at the desk was very professional and extremely helpful. My dad passed away and he made sure I had everything I needed for storage. Recommend highly

Erin G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chadd M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mary m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah B.  |  First Impressions 
Clasificación:
1.0

I showed up To my locker and all of my items were gone and I still haven’t heard from a manager as of yet where my things are completely dissatisfied with their service

Curtis M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

daithen m.  |  Overall Experience 
Clasificación:
3.0

The trailer leaked and all of the contents were wet. It ruined some of our collectable boxes. The staff and prices were good.

Danny P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mary m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

daithen m.  |  First Impressions 
Clasificación:
5.0

I would let encourage people to use humidity controlling device to cut down on mold issues... other than that was great

Derrick B.  |  Overall Experience 
Clasificación:
2.0

I would recommend a indoor unit. Outdoor units are not up to par. Easy access to rodents and the average rainfall and condensation.

ROBERT J.  |  Overall Experience 
Clasificación:
5.0

Staff at the Holiday Park facility were very helpful. Tim in particular was very generous with his time. I would use this location again and fully recommend it to others.

Jennifer R.  |  Overall Experience 
Clasificación:
2.0

Had a single U Box shipped to this location. Contacted Customer service to schedule pick up. Box was not ready for transport upon my pickup. Unload into new truck Staff member was extremely helpful.

Paul G.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Propano

    ¡Servicio de propano entregado directamente en tu puerta!

  • Camiones a la venta

    ¡Tenemos la selección más amplia de la industria!

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